far exceeded out expectationsGenuine Hotels.com guest review
"Nice Hotel but Poor Service"
Registered 2 adults and 2 children for 2 nights. Changed rooms after 20 mins because there was a ring in the bathtub. There were also 2 sets of towels. New room still didn't have enough towels but we had more delivered. Next day, we went out but returned to our room at 4pm for a quick nap before dinner. Our room had not been cleaned. Said they had to […] prepare rooms for new guests first. Room service did arrive in the middle of our nap about 5pm but we turned them away. Because of this, we ran out of Kleenex and was low on to. Will probably stay someplace else next time. Read moreGenuine Hotels.com guest review
Our room smelled like smoke and there was a strange recurring noise all night. It may have been a water pipe or something tied into the utilities inside the wall. It made it difficult for my wife to sleep. The beds were very comfortable and the room was nice and clean. The staff was very friendly attentive and helpful. The décor of the hotel is a little […] dated however that doesn't detract from the quality of the staff or the comfort of the rooms. Read moreGenuine Hotels.com guest review
The night manager was great, and the staff brought us extra blankets for all of our kids. Then they made their bed while we were gone, and arranged all of the stuffed animals in cute ways. The girls were tickled pink about how lovely that was. It was their first time ever in a hotel, and it was as though we brought them to a palace. Nice work everyone. […] Thank you so much for a wonderful stay. Read moreGenuine Hotels.com guest review
"Wish we were staying longer"
Needed a place for the night with a pool that was open past 10pm. Only one we could find with pool open until midnight. Room was clean and comfy. Staff was nice.Genuine Hotels.com guest review
"In Room Internet was Spotty"
Ok but would not stay here again.Genuine Hotels.com guest review
Had a blast. The room was beautiful!Genuine Hotels.com guest review
Beautiful HotelGenuine Hotels.com guest review
Refrigerator in room, $10 extra really? Had to keep asking for my breakfast coupons that were clearly stated when reserved. Most staff was very pleasant and helpful. Won't stay again though because of cost value. Stayed in the past. Not the same anymore.Genuine Hotels.com guest review
"Nice location to main highway."
Hotel was able to accommodate our large crowd in the bar area, which was good. Room was clean! Friendly workers.Genuine Expedia guest review
Excellent place but right on the highway so get a room on the west side of the building.Genuine Hotels.com guest review
Because there is a central atrium you can clearly hear most of the bar crowd late night. The food was only ok. The hotel is located right off the freeway, but there is really nothing nearby that one can visit aside from strip malls and chain restaurants.Genuine Hotels.com guest review
"Conference Facilities & Accommodations"
I thought it was good. The staff was very appreciative of us being there and it showed. The accommodations ware good and the staff worked to see that our needs were met. The guest that we invited, who stayed overnight were very pleased with their accommodations. This being the completion of my last year of 40 years as State President, your facility […] and attentive service providers helped to make it a memorable one, in a good way. I'm glad there is a GPS system. Read moreGenuine Hotels.com guest review
"Very Clean Hotel!!"
I just stayed for 1 night and I was very happy!! The staff was courteous and accommodating. I would definitely stay here again!!Genuine Expedia guest review
"Night with no kids"
Hotel was awesome. So close to everything. Nice places to eat, Hotel bar was nice. All service was great. Would stay again.Genuine Hotels.com guest review
I would definitely stay again!Genuine Hotels.com guest review
"Not what we booked!"
We booked a room with 2 queen beds 2 months prior to our stay and got a room with one king bed. Having four people, we asked for the room we booked and were told they didn't have any other rooms. We then asked for a roll away and we were told they didn't have any remaining. We then called down to the desk and asked for additional towels and blankets. […] After two calls, we finally got someone to bring us the towels and blankets. The hotel was crawling with young children (a soccer tournament was in town) who stayed up until the early hours of the morning screaming down the hallways. NOt A VERY ENJOYABLE EXPERIENCE! Read moreGenuine Hotels.com guest review
"Nice hotel, not worth the money"
Not worth the money. Plus there were travelling teams of young kids that were dropping ice from the upper floors down to the dining area.Genuine Expedia guest review
"Loved Their Great Staff!!!"
Overall rating a 4 vs. 5 because they don't offer free coffee in the lobby and there are no newspapers available to purchase. Have never been to any hotel, let alone a Marriott, who didn't offer both?! That said...the staff was great and our hats are off in particular to Ryan who works the front desk and was a delight. Also for the convenient shuttle […] service offered and the courteous and friendly shuttle drivers! Read moreGenuine Hotels.com guest review
"Nice hotel just outside of Madison"
We were in town for Parent's Weekend at UW-Madison and found this hotel on Expedia. The rival football team was staying here.Genuine Expedia guest review
Very friendly staff. Pleasant neighborhood, but not as close to UW and downtown Madison as one might like (although it doesn't take that long to get around unless it's rush hour).Genuine Hotels.com guest review
"Close to mendotA boat ramp"
Hotel was quiet, relaxing, and clean. We went to several restaurants downtown MadisonGenuine Expedia guest review
"Well kept but dissappointing"
When we checked in, we were told they didn't have the room I had booked, (2 double beds, pullout sofa) that Expedia didn't know their layouts. Had to take a king bed/ sofa sleeper instead. Facilities were very clean, updated. Disappointed that the usual amenities weren't included: no microwave, no refrigerator, no continental breakfast. Definitely geared […] toward business not family. Wouldn't stay here again, we like the more family friendly hotels! Read moreGenuine Expedia guest review
"Friendly, welcoming hotel!"
Took a short weekend trip to Madison, no hotels downtown, ended up in Middleton. Very nice stay, staff new us by name, even when we left. Very clean rooms and hotel. Would definitely recommend.Genuine Expedia guest review
I booked this room for 5 people...and the hotels.com advertised that this room had two queen beds + a pull out couch. When I arrived at the hotel and was verifying our room they said that a room with two queens and a pull out couch did not even exist. We ended up with 3 people in the king size bed and two people on the pull out. We made it work. This […] was not the hotel's fault, rather is was a hotels.com error. Otherwise the hotel staff was friendly and my overall experience (other than being a bit crammed) was good. Read moreGenuine Hotels.com guest review
"Nice hotel, except for the convention"
The gentleman at the desk, who checked us in, was absolutely wonderful! He was the compensation for the unusual convention at the hotel, an "anime" convention. I believe this is a group of animated characters from Japanese cartoons. Adults from about the ages of 25-40ish had overtaken the hotel, dressed in these character costumes, 24/7. Everyone needs […] a group to which they belong. I guess this was their group. However, the elevators, lobby and hallways were overtaken constantly by all of these costumed people, with some of the costumes quite large in size, making movement about the hotel "challenging". On the day we left, after waiting for the elevator for over 10 minutes, we had to take the stairs to be on time to our destination. We were on the seventh floor. Read moreGenuine Expedia guest review
Very nice hotel. Service was great. Staff friendly and helpful.Genuine Hotels.com guest review
We enjoyed everything about our stay at the Marriot. Exceptional quality and comfort. We wish the hotel was closer to UW Madison campus but the value made it worth the extra 10 minute drive. The hotel is located in a quite area of town with nearby access to superb restaurants.Genuine Hotels.com guest review
"Nice hotel close to highway, easy coming and going"
The check in was seamless. The front desk staff were very pleasant at both check in and check out.Genuine Expedia guest review
Excellent. ALL the staff was exceptionally friendly. Price was very reasonable and it was close to where we needed to be. Highly recommend.Genuine Hotels.com guest review
Overall our stay was a pleasing experience. Hotel staff was professional and helpful. Room was as described and very clean. Some dusting needed in the hallways on top of signage and other items.Genuine Expedia guest review
"Upscale hotel that lacks standard items"
No fridge in room, no complimentary breakfast, room similar if not smaller than one offered by Hampton Inns. It was fine but nothing specialGenuine Expedia guest review
"Great hotel, easy to find."
This hotel was easy to locate, close to many shopping facilities, great staff.Genuine Expedia guest review
The staff was very courteous, and the room and beds were very comfortable and clean. I was shocked to find the toilet overflowed when I flushed it in the morning, but staff were there to fix and clean everything in a hurry. We would have appreciated breakfast and internet, but very nice hotels want guests to pay for the extras.Genuine Hotels.com guest review
Loved the heated pool, friendlystaff, and room service.Genuine Hotels.com guest review
"Less than spectacular"
The entire hotel is built around a courtyard that has the bar and restaurant, and when the bar gets loud on a weekend, the sound echoes into every room. Don't plan on a restful nights sleep until after at least midnight. We were also unexplainable charges a $50 service fee.Genuine Hotels.com guest review
Terrific service. Really made my stay comfortable and enjoyable. Highly recommended.Genuine Hotels.com guest review
"Hotel for families"
The employees were helpful and the room was clean. The bathroom could have used a little more TLC, you could tell it was an older bathroom. The hotel lobby and elevator areas could use a good cleaning. The pool did not look like it was cleaned in months. The second day we were there they had to clean it out so it was out of service for 36 hours or so. […] There wasn't much noise the weekend we went so it was nice. The restaurant food was goo, but pricey. The serving portions were very large. I would stay there again if needed, but it was a little farther than I had expected from downtown Madison. Read moreGenuine Expedia guest review
Greeted with an enormous smile on check in. Quiet, clean and near enough to the action to get away for the weekend while not being isolated. A nice rest from life in the big city.Genuine Hotels.com guest review
"Excellent hotel staff"
One of the best service experience I've had. Super friendly and helpful staff.Genuine Hotels.com guest review
The front desk people were superior, Chet in particular. They were friendly and did everything from pillows to room to make my stay extraordinary. My thanks to you all. Brenda ConwayGenuine Hotels.com guest review
"Nice place BUT...."
We had to walk my suitcase and all other stuff down 6 flights of stairs as the elavator would not stop on our floor. Waited over 20 minutes for a elevator. People were not happy. Never stay on middle floors, either stay all the way up or way down.....Genuine Hotels.com guest review
"You can do better"
The bathrooms show great wear, with the grout missing from the shower walls. They charge an extra large fee for internet access, when most hotels these days include it for no charge. There are much better nearby options than this one. I had wrongly assumed that the Marriott name meant it would be a nice hotel, but was sadly mistaken. Staff, however, […] are wonderful. Read moreGenuine Expedia guest review
"Great Business hotel"
Exceptional ambiance - Comfortable beds, clean and spacious. Was upgraded to the concierge floor. Close to downtown MadisonGenuine Expedia guest review
"Good Choice for a hotel in the Madison Area"
The beds were very comfortable. The room was clean. However, I was surprised to find no refrigerator or microwave in my room. I have come to rely on both during my trips. However, the hotel staff put a refrigerator in my room when I requested one and the overall friendliness and responsiveness of the staff was outstanding. The restaurant and the bar […] were a bit pricey but I have come to expect this from the major hotels. Overall I would recommend this hotel to others based upon its relative convenience to the Madison area, general hospitality of the staff, and ambience of the lobby area. Read moreGenuine Expedia guest review
Was a great hotel to stay at and the bed was phenomenal---was soooo comfortable!! Plus the hotel was beautiful and clean...Genuine Expedia guest review
"This hotel has my vote"
I paid in advance for internet and breakfast but had to fight for it when I checked in. The front desk would not recognize that I had purchased the "Business Package," once the manager was involved the situation was resolved. Otherwise, the experience was enjoyable and I'll return.Genuine Hotels.com guest review
We had a great stay. The breakfast was great. The room was very clean and the bed very comfortable.Genuine Hotels.com guest review
"NOISY!!! Huh, what wast that, again? NOISY!!!"
Decent hotel, great staff, decent breakfast...but the hotel is extremely noisy. The hotel is built in the style of Embassy Suites. There is a huge atrium in the middle of the hotel. All hotel rooms have an outward facing view and the entrance to the rooms face the atrium. The sounds echo and reverberate from the hollow middle of the building. There […] is a BAR in the lobby and all sounds hit the glass atrium and bounce back down like an echo chamber!!! I actually downloaded a white noise generator software for my laptop so that I could go to sleep. I will never stay at this hotel again. If management was smart, they would create a sound absorbing landscape in the lobby so that noise cancels out before hitting the glass atrium - a la Embassy Suites!!! TAKE A HINT MARRIOTT!!! Read moreGenuine Hotels.com guest review
"Close to destination"
Could not check in until after 5 PM due to late check out of previous guests. Charges for internet usage. Convenient location and friendly staff.Genuine Hotels.com guest review
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