"average hotel close to Newcastle"
The hotel is well situated for access to Newcastle and the Metrocentre. Considering we had an executive room, there was a crack in the sink and a particularly noisy generator, presumably on the roof, during the night. Restaurant staff were very courteous and friendly although inexperienced. The A La Carte menu was pretty limited.Genuine Hotels.com guest review
Excellent stay, great service & very helpful, knowlegable staff.Genuine Hotels.com guest review
"Like sleeping in a sauna"
Room was extremely hot the whole stay, after complaining 3 times about the A/C not working the hotel did nothing. I had to ask for a fan in the room in the end. Room service arrived late and was cold, thankfully the hot room helped reheat the food. Staff not very accommodating, was also miss-informed about opening times of the hotel bar. On a positive, […] it was a big room and modern bathroom with large bath. Read moreGenuine Hotels.com guest review
"Nice hotel, old uncomfortable bed."
This hotel is in a great location and is reasonably priced. The rooms are large and spacious with reasonable quality fittings. However the beds did seem to have seen better days and were sunken towards the middle, suggesting they were past their best. I have stayed here before and did not experience this problem so it may be that it was just this particular […] room? Anyhow, it would not stop me staying here again but I would insist on being moved to another room if I found the bed to be unsatisfactory. Read moreGenuine Hotels.com guest review
"Best Marriott available."
Wonderful stay, very soft beds. Quiet Air -Con windows opened & the staff were great.Genuine Hotels.com guest review
"Marriot Metro Centre Stay"
Ideal for visiting Metro Centre.Genuine Hotels.com guest review
Great hotel, shame it's only bar menu available, which is very limited, unless you want to eat in your room then you can get steak.Genuine Hotels.com guest review
"Everything you need"
Good location. Spacious clean rooms. Wonderful choice of breakfast. SuperbGenuine Hotels.com guest review
"short stay for Xmas shopping trip"
Xmas shopping trip with a relaxing stay in this beautiful and friendly hotel.staff were excellent and service top class will definitely stay again.Genuine Hotels.com guest review
The hotel was big the rooms were a great size. Queen size bed and a sofa. The only let down the shower was in the bath.Genuine Hotels.com guest review
Brilliant. Can recommend this hotelGenuine Hotels.com guest review
"Christmas shopping trip"
Great hotel, ideal for metro centre shopping, would recommend to others and will be staying again toGenuine Hotels.com guest review
"Extremely friendly staff"
The hotel is not exactly in Gateshead its out town on an industrial shopping complex. All the same it suited my needs as it wasn't full of raging stage and hen parties like most city centre hotels of a weekend. The staff were extremely friendly and helpful. It was a nice change to use a gym that played low key background music and not some tunnels techno […] racket at 104db. free parking was a bonus and the breakfast was of a very high standard. Read moreGenuine Hotels.com guest review
It was fantastic. The staff were lovely with my toddler, even gave him biscuits for his morning snack. Thank youGenuine Expedia guest review
"Luxury break close to town"
We stayed here for two nights and were able to see all we had planned in Newcastle and Gateshead. Executive room was huge, lovely bed and bathroom and free wi-fi etc.Genuine Expedia guest review
"My stay in hotel"
Was here last year, hotel was nice only problem was the same as last year got put in an adjoining room and as next ro were going on night out noise was ott made worse by adjoining roomGenuine Hotels.com guest review
"Clean, comfortable and an excellent health club"
We were in Newcastle for the Great North Run. The hotel is just a couple of minutes walk to the Metro Centre and Restaurants. Despite being so close to everything we found the hotel to be very quiet. Staff very efficient and the rooms spotlessly clean.Genuine Hotels.com guest review
"Comfortable room, nice gym, close to Shops."
Good location to visit the shops, and local restaurants. Very comfortable room, free wifi and nice facilities including gym. Air con did not work very well in our room so it was a bit warm though. Happy to return if we visit the area again.Genuine Hotels.com guest review
Had a lovely night at this hotel staff were friendly hotel was clean only thing was the jacuzzi bath never worked in our room so this let it down abit for me but overall I would recommend this hotel for a lovely relaxing stayGenuine Hotels.com guest review
The only downside was the price of food and drink but with the location you dont need to go far to find plenty of other options to get a bit of grub and a drink. The hotel was lovely so no complaints their.Genuine Hotels.com guest review
This is our second stay in 6 months. Spent 3 fantastic nights with my wife and two daughters in their early 20's. The staff is very friendly - Nikki Graham at reception is aways great. The surrounding area is composed of a mega shopping and tranquil grounds. Highly recommended. Will be going back soon.Genuine Hotels.com guest review
"Great location, great hotel, great food, great gym"
Great everything! Really enjoyed my stay! Perfect location for metro centre and a very short drive to newcastle city centre.Staff were polite and helpful, food was great. Gym was great. Would definitely stay again.Genuine Hotels.com guest review
Had a fantastic stay friendly staff room amazing would highly recommend to friends and family xxGenuine Hotels.com guest review
"Weekend in Newcastle"
The hotel is excellent with only two issues: 1. A taxi to the centre is £15 each way 2. There is no residents bar for a late drink? Otherwise all greatGenuine Expedia guest review
Great overall, friendly, helpful staff. Big rooms, clean.looking tired though. Due a refurb? Couldn't get in room Wi-Fi working.Genuine Hotels.com guest review
Great hotel, good location and plenty of amenities too. I would definitely recommend this hotelGenuine Hotels.com guest review
"Nice hotel, very comfortable and spacious rooms"
There was 7 of us and the hotel met out needs. It was spacious and the beds were comfortable. We had a lovely stay and would recommend to anyoneGenuine Expedia guest review
"this is good staff friendly"
unfortunately breakfast some cold and not have honey I was surprise.Genuine Hotels.com guest review
Stayed before in this Hotel and liked it, as it's situated next to all your needs, shopping, McD's and many other restaurants.rooms do need a bit of a refurb now..??Genuine Hotels.com guest review
"My Regular fix"
I use this hotel about once a month for my shopping trips. the staff are interested and concerned to give you the very best service. The rooms are a great size and even for a single traveller everything is spot on. the room service is to be recommended and there is also a great atmosphere in the bar. I cannot Imagine wanting to use any other hotel […] in this very reasonable price range in the North East Read moreGenuine Expedia guest review
"lovely rooms & great staff"
Well kept hotel with lovely helpful staff. Within walking distance of the Metro Centre.Genuine Hotels.com guest review
"Can't Go Wrong"
Another first class stay at a Marriott Hotel. Usual late booking at a discounted price means getting superb value for money. Recommended.Genuine Hotels.com guest review
"Irish weekend to Newcastle"
We had a wonderful stay in the marriage hotel Gateshead. The staff are outstanding and the hotel is kept in impeccable condition. In face I have rarely traveled to a more friendly city. It's the people that make it.Genuine Hotels.com guest review
I stayed here for a shopping trip to the Metro Centre. It was right in the middle of the retail area and 2 minutes walk to the Centre and all the shops. Nice big comfortable room, friendly, helpful staff. Would definitely recommend it!Genuine Hotels.com guest review
"Not a great experience"
Towels were boardy. Alot of noice from the adjoining room made for a very disruoted nights sleep. Woukd not stay againGenuine Expedia guest review
"OK hotel if you want to go to the metrocentre"
Room ok, receptionist helpful, breakfast ok. Swimming pool fine if you are three feet tall. Metro centre is a dump but thankfully that was not the purpose of our visit.Genuine Expedia guest review
Response by Newcastle Gateshead Marriott Hotel Metrocentre Thanks you for choosing to stay at the hotel and taking the time to review the hotel. We look forward to welcomoing you back to the area and hotel.
we had a lovely time in the hotel. Everything was of a very high standard.Genuine Hotels.com guest review
This is the second time I have stayed here and will certainly be back again.Genuine Expedia guest review
"Great hotel, problem location"
Unless you want to shop at the very big nearby mall, it's not convenient to Newcastle's attractions; you need to bus or taxi into town centre or to the train station. The staff was the most helpful we've seen in ages, the room was nice and the pool area quite pleasant. It was the most North American in style that we've been to, not surprising since […] it's a Marriott, which may be why we liked it, felt very at home after three weeks of travel. Read moreGenuine Expedia guest review
"Good location, good facilities"
This was a perfect location for a bit of retail therapy after a business conference at another venue. The facilities were great and I got to sweat out some of the spare energy from sitting around at a conference all day in the gym after I got checked in. Easy access to loads of eating options and good road access. Would not hesitate to stay here ag […] ain. Read moreGenuine Expedia guest review
"Met all of our needs"
This hotel was lovely. It is a little out of the way from local amenities however is situated on the metrocentre site and so there is plenty inside the centre to meet ones needs. The staff were friendly and helpful although breakfast staff were a little slow placed. Overall a lovely stay was had by all.Genuine Hotels.com guest review
"Great place to stay"
We only stayed overnight - visit to Metro Centre & then show at the Metro Arena - the hotel was in a brilliant location for what we wanted to do. The room was lovely - deluxe queen beds - really clean with all the amenities we needed - hotel staff could not have been more helpful. Leisurely good quality breakfast the following morning & ready to hit […] the shops again! Read moreGenuine Hotels.com guest review
I had a very enjoyable stay in this hotel, it was clean and staff were friendly. If I had to pick fault I would say the mattress was too soft and felt a bit 'tired' but I slept well so I'd be just nit-picking. Free wifi would be a welcome addition but not a deal breaker. Would recommend and will stay again.Genuine Hotels.com guest review
"Midweek 2 night break"
hotel is in good location-sauna and steam room facilities are good and pool very nice but shallow. Gym looked very good Bedroom was fine but did not use any other facilities as seemed over-priced. Hotel seemed quiet during the week- probably more lively at weekendGenuine Expedia guest review
"Close to shopping centre"
Described as a four star hotel but small things let it down the room was not as clean as it should be there was no spoon with the tea coffee and to top it off the dining room was closed an we were offered a bar meal. I feel that it is overpriced for what we received but all the staff were very friendly and the breakfast was great.Genuine Expedia guest review
"very good service"
Very nice food good only complaint it was expensive to eat and drink there but plenty of restaurants round about to go to .Genuine Hotels.com guest review
"Really four star"
A lot of 4 star hotels don't really deserve 4 and this is one of them. Should be 3. Cocktail menu £7.45 each but bar staff said if you don't see it on menu I can still make it. So I got wife one from menu at £7.45 and ask for a Long Island ice tea and assumed it would also be £7.45. Imagine my surprise when my drink cost £14. Disgusting.Genuine Hotels.com guest review
Spent 4 nights over valentines weekend and found the staff very polite and helpful. The room was spacious and clean (but could have done with a bit more dusting on the top that houses the fridge below). Powerful shower, clean toilet and very comfy bed. Found the food expensive and not wide on choice. Walked over to the Metro Centre (half a mile away) […] for food and shopping. Great place to stay. Already booked for summer and taking the whole family for another 4 nights. Highly recommended. Read moreGenuine Hotels.com guest review
"good nights sleep"
useful for shopping at Ikea and the metro centre. Food was goodGenuine Hotels.com guest review
Very comfortable surroundings and helpful staff. Room clean and tidy along with comfortable beds.Genuine Hotels.com guest review
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