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Marriott Memphis Downtown - Memphis 35.15193, -90.05016
250 N Main St, Memphis, TN, 38103 United States
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Guest review summary
- 4.1 Average rating: All Trip Types
- 88% Recommended
- 60 Reviews
- 4.0 Hotel Service
- 4.4 Room Comfort
- 4.2 Hotel Condition
- 4.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (60) | 4.1 |
| Business | (8) | 3.1 |
| Romance | (13) | 4.3 |
| Family | (4) | 4.5 |
| With Friends | (18) | 4.4 |
| All Others | (17) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Complimentary newspapers in lobby
- Concierge desk
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Parking (surcharge)
- Parking (valet) $12 Per Day
- Parking garage
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Sauna
- Spa tub
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- High-speed Internet access
- Housekeeping daily
- Internet access (surcharge)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Television Internet access
- Turndown service
- Video-game console
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 14-19;
- Number of rooms: 600;
- Patio;
- Restaurant(s) in hotel;
- Swimming pool - indoor
| Check-in time is | 4 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Dining
Magnolia Grille - Located on the lobby level. Casual dining. American fare. All meals.
Trolley Stop Bar - Adjacent to the restaurant. American fare. Lunch and dinner. Beer, wine, cocktails. Open daily. Hours vary.
Fidalgo Bay Café and Gift Shop - On the lobby level. Combination coffee shop/gift shop. Table dining or take-out. Sandwiches, snacks, beverages. Open all day and evening.
Recreation
Marriott Memphis Downtown provides a fitness room with varied exercise equipment, as well as an indoor swimming pool, spa tub, sauna, and sundeck.
The Mississippi River, five blocks away, offers running and cycling paths, as well as riverboat cruises. Among the golf courses open to the public, are Riverside and Pine Hill golf courses, both within six miles of the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Running track/path nearby
- Swimming on site
Nearby Activities & Points of Interest
Less than 0.5 mile
- Mud Island River Park - 400 yards
- Mississippi River Museum at Mud Island - 400 yards
- Fire Museum of Memphis - 500 yards
- Magevney House - 600 yards
- Pyramid Arena - 700 yards
- Downtown Memphis - 700 yards
0.5 - 1.0 mi
- AutoZone Park - 1000 yards
- Memphis Music Hall of Fame - 1200 yards
- Mallory-Neely House - 1400 yards
- Beale Street - 1500 yards
3.0+ mi
- Memphis Intl. Airport (MEM) - 8.4 miles
Reviews
Filter by:
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All (60)
- Recommended (53)
- Not recommended (7)
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"Outstanding Hotel"
Reviewed by Charkeisia of Fort worth on Dec 2, 2009
We had a couple maintence problem like a stopped up toilet and leaky sink but they we fixed as soon as we called the front desk! The staff were extremely friendly and constantly offered to call cabs for us! I would stay here again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs cleaning."
Reviewed by a Hotels.com guest on Sep 19, 2009
There were hairs on the bathroom floor and in the bathroom and they were not mine. Really gross.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 2.0 Room Cleanliness
"Some good some hairy"
Reviewed by a Hotels.com guest on Sep 16, 2009
Staff was excellent and service was great. Room was nice and bed was comfortable. There were black hairs in my bathroom shower and on the floor; my hair is blonde...gross
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
"Not bad"
Reviewed by a Hotels.com guest on Sep 12, 2009
Happened to show up same time as a bunch of people for a conference and front desk staff struggled to check everyone in so it took over 20 min to do that. Overall was a nice place and close to downtown entertainment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very good choice-worth the extra $"
Reviewed by a Hotels.com guest on Sep 9, 2009
Excellent room and typical Marriott quality. Hotel is a little farther away, but the advantage is that the trolley is right outside. With other hotels, you have to walk to the trolley line.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good hotel"
Reviewed by a Hotels.com guest on Jul 22, 2009
Hotel was very nice. Easy to get to. Rooms were clean. Its situated in an ideal spot. Far enough off Beale Str to have peace and quiet, yet still close enough that you can walk to lots of stuff. Trolley line runs by the hotel which is convenient if you want to ride to wherever. There's lots of police and "safety officers" in the downtown area so the area felt fairly safe. The only things I'd ding the hotel for is: 1) there were no glasses in the room, 2) parking was not free and cost $12/day.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Outstanding Stay"
Reviewed by a Hotels.com guest on Jul 6, 2009
I had a wonderful stay. The hotel staff was very friendly & all of my requests were correct & done in very quickly. The location was great for the event that I attended in downtown Memphis.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel!"
Reviewed by Sally of Madison on Jul 2, 2009
The hotel was in a nice location right on the trolley line and the hotel staff was full of great information regarding sights and the surrounding area! The rooms were clean and everyone was very friendly- I would definitely stay again!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by sandra of redford on Apr 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Alan Jackson Concert"
Reviewed by EARNESTINE of GREENVILLE on Mar 14, 2009
MY STAY AT THE MARRIOTT MEMPHIS DOWNTOWN WAS ALL I EXPECTED AND MORE WITH A WONBERFUL VEIW OF THE MISSISSIPPI RIVER. THE LOCATION IS AWESOME . AWAY FROM THE MEMPHIS DOWNTOWN TRAFFIC BUT AT THE SAME TIME YOU ARE RIGHT THERE IF YOU WANT TO BE . I WAS THERE FOR AN ALAN JACKSON CONCERT AND ASI WAS LEAVING THE HOTEL THE SIGHT SEEING WAS INCREDIBLE. I'M MAKING PLANS TO VISIT MEMPHIS SOON AND WE WILL STAY AT TE MARRIOTT MEMPHIS DOWNTOWN
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding hote;"
Reviewed by a Hotels.com guest on Feb 14, 2009
you can park and ride the trolley to nearby entertainment areas and back
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Find an other place to eat dinner"
Reviewed by Jennifer of Atlanta on Oct 27, 2008
The Christmas tree in the lobby on October 22nd was a bit strange. The restaurant was extremely uncomfortable, the service horrible and the food (dinner) only acceptable. Breakfast buffet was much better. The lounge was dingy.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Exactly what I was looking for"
Reviewed by Kris of lilburn on Oct 11, 2008
The hotel was great. It was right off of the highway and had easy access to the trolley, which was right out the back door of the hotel. I will definitely be back again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 8, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"average"
Reviewed by Mic of brighton on Oct 8, 2008
Just stunk that it was kinda farther than expected from the fun of memphis. it was a pretty good hotel, really clean, just a little pricy for what we got. i would suggest it. no need not too.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"An Evacuees Point of View"
Reviewed by Janet of Lake Charles on Sep 5, 2008
Our vacation was not planned, it was out of necessity we are from the LA gulf coast. The hotel staff was very kind and respectful. The valet staff was great, friendly, and assisted with anything when we needed help!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Was awesome yet again"
Reviewed by a Hotels.com guest on Aug 17, 2008
We stayed here last year during Elvis Week and didn't hesitate to book again when we decided we were going to Elvis Week 2008. The staff is always courtious and helpful. The maid even helped me by opening my room door and holding it open when she saw that my 2 year old was asleep on my shoulder and couldn't reach my key. The area is ok, I like the fact I can step right outside and catch the trolley. And that I can park across the street under the convention center so easily. Definitley should stay on business or family trip.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice room, but not worth the money"
Reviewed by Mike of Fairfield on Aug 13, 2008
A nice hotel in downtown Memphis, but can get suites at nearby hotel at the same price as the rooms in this hotel. I would recommend using the valet since the parking garage is actually under the convention center across the street. The hotel has two sets of elevators for the two "towers" as they are known. The employee at the front desk didn't explain that we would need to take the second set of elevators instead of the first. Not a big deal, unless you have a lot of luggage and are extremely tired. Seeing as that we were checkin in at 11:30pm, we were not happy to have to spend the extra time and effort "exploring" the hotel.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Not as I expected"
Reviewed by a Hotels.com guest on Aug 12, 2008
Me and a few friends had come into Memphis to see a big name concert in the area. The hotel was located less than a mile from the venue, so the location was perfect. After the show we didn't get back to the hotel until about 11:45. The air conditioning was barely working and the toilet wouldn't flush. We called down multiple times and nobody answered the phone. We went downstairs and couldn't find anybody to help us. Despite the downfalls, the hotel had some positives. The beds were comfy, the room was clean, and the bar downstairs was nice. Overall, I would recommend this hotel. I'm sure my experience was an exception, not the rule.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 7, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 7, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 6, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 12, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Well Worth The Money"
Reviewed by a Hotels.com guest on May 15, 2008
Our stay at this hotel was great. It was my husband and baby and the hotel was very accomodating. The location, service, ammenities were awesome and I would definately recommend to others.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 15, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 11, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"poor room service"
Reviewed by a Hotels.com guest on May 8, 2008
Had a lot of problems with room service. Very rude and unprofessional room service staff.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Not Worth the Money"
Reviewed by a Hotels.com guest on May 7, 2008
With the rate that I paid, I expected better customer service than I received. I would not recommend this hotel.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 2.0 Room Cleanliness
"I guess I expected more"
Reviewed by Roland of Flower Mound on May 7, 2008
The lobby was plain. The hotel was crowded and full of drunks stumbling in off the street, even though it's barely within walking street of Bealle. They don't leave newspapers by the door in the morning. The elevator lights were out, so you couldn't tell if you were going to the right floor or not. My room could use a renovation. For the price I paid, I expected more. On the plus side, the bed was comfortable.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Good for one night only."
Reviewed by a Hotels.com guest on Apr 2, 2008
The hallways were littered with dirty food trays for several hours. The carpet in my room had an iron burn in it and my bathtub had hair in it (before I used it).
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 1.0 Room Cleanliness
"Excellent Choice"
Reviewed by a Hotels.com guest on Feb 2, 2008
The hotel is very comfortable and easy to find. I have stayed at it almost every time I visit Memphis. For me it is loc.ated in the area that I shop and visit. I would highly recommend the hotel. I have never had a bad experience with the quailty of the hotel or the staff.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"Great Hotel"
Reviewed by Big Mike of Mississippi on Jan 30, 2008
I had a wonderful time at this hotel. The staff was great.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Room for the Money"
Reviewed by Satified cust of Georgia on Jan 23, 2008
It was well worth it. I went to pay my respects for a family member and everything was great the service the valet parking. Everything was A+.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Worst experience i have had in a long time"
Reviewed by Cindy of Arlington,TN on Jan 23, 2008
We were out at a game, then dancing. Got to hotel at 3 a.m. and could not get in from the garage b/c the doors were stuck! it was 17 degrees and had to walk all the way around to get in. then, i purchased the room and paid $20.00 extra for the breakfast and i didn't get the room i reserved and the clerk said he couldn't tell what i paid for but that the breakfast was more than that anyway. so, i paid $20 extra for a room and no breakfast!
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 6, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding"
Reviewed by jah of Mattoon, IL on Aug 17, 2007
Everything was excellent
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"poor service"
Reviewed by a Hotels.com guest on Aug 11, 2007
front desk rude, restaurants had very slow, poor servcice. They were not busy but we still endured poor service. Pool and hot tub area were dirty and water smelled.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 4.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 9, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Service"
Reviewed by Chris of Illinois on Aug 9, 2007
The service was excellent and all the employees were friendly and helpful. The room was emaculate and comfortable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Jul 27, 2007
Easy access to Beal, Hotel provides transportation
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"too far away"
Reviewed by mjm of Louisville on Jul 24, 2007
The holtel is too far away from the downtown nightlife. There are many other closer tot he dontown.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great room for the money"
Reviewed by sozo of atlanta ga on Jul 23, 2007
It wasn't extremly big but compfortable. Nice area.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 16, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Overall great hotel"
Reviewed by Jay of Ohio on Jul 7, 2007
Friendly staff, stop for the trolley to Biel St. is just outside the door, two blocks from a reasonably priced and excellent restaurant/bar, Westy's, that serves a plethora of wild rice dishes. Room was quiet and clean. They had to move me on the day that I decided to stay more time due to already having my room blocked off for a large group, so they gave me a very roomy suite for the same price. Great service. I'd stay there again.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews