Made this reservation a couple of days before the OU/TX game & was so happy with our beautiful room! So clean & comfortable! We actually want to go buy a new mattress set, pillows, & bedding. Hoping to find similar items we had here!!Genuine Hotels.com guest review
"Nice hotel downtown"
The staff was very nice and helped me out with my room because my room was cancelled by mistake. The rooms are nice, great view of downtown, and large tvGenuine Expedia guest review
I stay at this hotel twice a year when I visit my high school friends in Dallas. It is close to many sights, and the free shuttle to the train is a plus! The staff are friendly, and the food and drinks are well made. We love the different flavored fruit water each day when we return from excursions. I don't even consider looking at another hotel when […] I visit Dallas. Read moreGenuine Hotels.com guest review
Very ignorant staff at times, however the day staff was extremely helpfulGenuine Hotels.com guest review
"comfortable and nice hotel except"
The desk person upon arrival was very rude and condescending... other than the un-welcoming from that front-desk person very thing else about this hotel was to our satisfaction, great beds, comfortable.Genuine Hotels.com guest review
Enjoyed our stay - great location, good price, clean and comfy room. Biggest complaints are getting enough towels for everyone in the room took forever (3 adults, 2 towels), having to pay for parking every time you leave the hotel, breakfast buffet was not worth $18. Also thought it was kind of ridiculous that wifi wasn't included in the room.Genuine Hotels.com guest review
This was a very nice hotel, spacious and well-appointed suite, very courteous staff, and a great location. It has a large, comfortable, covered outdoor lounge area next to the glass restaurant wall, and opposite the pool. Perfect for drinks in the evening, or breakfast in cool fall weather. We will certainly stay there again.Genuine Hotels.com guest review
"Fabulous - will stay here again!"
This hotel was very nice and roomy. The shuttle took us everywhere we wanted to go within a 5 mile radius. Never had to call a cab. Excellent accomodations and excellent rates.Genuine Hotels.com guest review
I enjoyed my stay. I will be back and will recommend it to my family and friends.Genuine Hotels.com guest review
"Nice hotel - a little to close to the Freeway"
It was a good hotel. It was a little close to the freeway- my room was a bit noisy from carsGenuine Expedia guest review
"Value of Accomendations"
Very clean and comfortable room layout. Dining choices were limited close by.Genuine Hotels.com guest review
"Nice but does not match star rating"
The rooms are nice size clean. The staff is not all that friendly as they have an attitude they don't deserve to have.Genuine Expedia guest review
"Beautiful hotel close to our conference"
The staff were amazing from the moment we walked in. Especially the sweet young man that helped us check in.We had difficulties with our Expedia reservation and he worked it out for us. Not sure I would use Expedia again.Genuine Expedia guest review
We had a late check in and when we got to our room we did not have the rooms we asked for. There were not enough beds for everyone. And then there was only one towel in every room! Andy at the front desk was totally rude and every person in the lobby was discussing it.Genuine Expedia guest review
We had a wonderful stay. We needed some extra towels and trash bags since we were traveling with a baby and didn't want our room to smell like dirty diapers. The housekeepers were up in a timely manner and have us everything we needed. I did leave something in the room after we checked out. I called and left a voicemail with housekeeping concerning […] this issue and they never returned my call. I called the next day and spoke with someone and they said they would mail it to me that day. We will see. Hopefully I'll get it soon. Overall we had a great experience at this hotel and would be more than happy to stay again. Read moreGenuine Hotels.com guest review
"Great place, great price!"
This hotel was very clean and modern, the staff was friendly and helpful, and it was conveniently located. I would recommend it to anyone!Genuine Hotels.com guest review
Excellent hotel to stay at. Near the Convention Center ,American Airlines Center and Dart train transportation.Genuine Expedia guest review
My stay was wonderful, except the rate for breakfast. The breakfast price was too high, considering other hotels offer free breakfast.Genuine Hotels.com guest review
"I'll be back!"
I was in town for 5 nights attending a large event that was primarily at the American Airlines Center. It proved to be a great location! It only took me about 5 minutes to get to and from and it's not far from Oaklawn where I found some good restaurant choices. Right off the highway..excellent location. The staff was super friendly and responsive. The […] room was comfy and there were 3 of us in there...one slept on the pull out sofa. It worked out great. I hated the loacation of the light switches for the bathrooms...but that's about it. They even brought a microwave to us at our request. Outstanding! I'll be back! Read moreGenuine Hotels.com guest review
"Nice hotel close to downtown"
It was a great experience for me and my travel companionsGenuine Expedia guest review
Friendly staff and clean hotel. Greeted with refreshments in the Lobby in the afternoon. Courtesy transportation. Great visit.Genuine Expedia guest review
"GOOD Weekend Stay - Would Stay Again on Next Visit"
In town for a shopping and play weekend in Dallas. Hotel was suggested to us because of closeness of the Cedar Springs Strip area which we visited on Saturday night. Hotel was not heavily booked for the weekend BUT we enjoyed it for that reason, quiet and peaceful. Probably a hotel that is more booked during the week with Medical & Market Center business […] visitors. Hotel may not be a upscale hotel for some visitors but there are other $$$$ hotels in the area that can accomodate those type of patrons. WOULD stay here again. Read moreGenuine Hotels.com guest review
"Very close to the market center"
I was very pleased with all phases of the stay. The staff was very friendly, the hotel was clean and the room was quiet with good bedsGenuine Hotels.com guest review
"Big bang for your buck"
My wife was nervous when she our room, fearing I had over spent. She was pleasantly surprised when I told her the cost. I will definitely stay here again.Genuine Hotels.com guest review
It was great and my kids loved itGenuine Hotels.com guest review
The staff was nice and the rooms were clean. The beds were super small, I had 3 children with me and my husband and we barely made it those 3 days. When we first got there it took them an hour to find me a room although I made reservations before I got there, I wasn't given the room I reserved they only had a handicapped room left....I probably won't […] be staying there anymore. Read moreGenuine Hotels.com guest review
"Very accessible and convenient location"
Will stay at this hotel again..............................Genuine Hotels.com guest review
"Close to conference I attended"
Desk personel were very helpful, gave us list of restrurantes and even dirrections to some. The shuttle service was not very efficient. Had to wait a half hour for pick back to hotel and twice never showed up.Genuine Expedia guest review
"Nice and economical hotel"
Very close to all attractions, very clean house keeping does a very good job!Genuine Expedia guest review
My stay was great. Guy at front counter was very irritating. Was promised early check in at 11:30am did not get in room until almost 3:00pm. Manager did accommodate us but not until the end of our wait.Genuine Hotels.com guest review
We enjoyed our stay. There were only two flaws: First, they had us in a double suite instead of a king suite. The staff immediately and kindly fixed the error. Second, the we did not like the pillows...to big. However, everything was wonderful! Friendly staff, nice pool, clean room, nice amenities, everything was good.Genuine Expedia guest review
"It was close to the hospital we were visiting."
Breakfast buffet was good. A little over priced but worth it to not have to leave the hotel to eat.Genuine Expedia guest review
"good place to work from"
Always a good place to stay business or leisure. When i got to work i like to stay here because there are no distractions. Then when i get done with work i dont have to go anywhere else to get a drink or good food. The staff is always courteous.Genuine Hotels.com guest review
The staff was great. We asked for quite a few extra things, and we always received them. The room was clean. The staff at the bar in the lobby was excellent! The mattress' were kind of uncomfortable. Other than that a great stay.Genuine Hotels.com guest review
"Excellent room and staff"
Staff is superb. Location, for walking, is not good, but it is good for being close to medical centers. Not the hotels fault. Will return.Genuine Hotels.com guest review
The hotel was wonderful very good service at the front desk and the restaurant. We were very pleased with the front desk service, they were very helpful with airport transportation! I felt they went above and beyond! I will definitely recommend this hotel to friends and family!Genuine Hotels.com guest review
"Very Nice Hotel!!!"
Relied on the hotels.com ratings before I made this reservation and was not disappointed. Very nice hotel with tasteful furnishings and clean rooms. Quick, easy check-in. Extra towels provided immediately upon request. Nice suite with plenty of room, refrigerator and two TVs. Convenient to the Anatole, where our event was being held...we preferred to […] get away from that hectic location after being there all day. Highly recommend! Read moreGenuine Hotels.com guest review
The breakfast was great, and the service! We did have 3 towels for 5 people in an executive suite, but they brought more promptly. And there was no noise from the roadGenuine Hotels.com guest review
"Beautiful room to stay in!!"
I have only two complaints. 1. The mattress is hard as a rock. 2. The false smoke alarm went off early in the morning.Genuine Expedia guest review
"Nice hotel in the heart of Dallas"
We enjoyed our stay, though really in the hotel for sleeping and breakfast. The restaurant manager was a great example to his staff. He made an effort to greet each guest, make sure you were comfortable, introduced his staff and led by example. He was never still. Constantly made sure everyone was taking care of business. We even had a rare opportunity […] to see Mr. Bill Marriott during breakfast! The room had a few issues, like a faucet that needed new caulk (water dripping to the floor), remote that needed new batteries and desk/table that hadn't been dusted in awhile. Read moreGenuine Hotels.com guest review
"great beds !"
Perfect with the exception of: our key decided not to work making us go back down to have it re-keyed adn the fire alarm going off at 8am (false alarm) - but staff were gracious and patient.Genuine Hotels.com guest review
I loved it. Would definitely recommend and stay again. Wasn't ready to leave and go back home at all. It was beautiful!Genuine Hotels.com guest review
"Director of Nursing"
I love this hotel & will certainly stay here anytime I need one in Dallas. The staff has always been friendly, helpful & gave superb service. The accommodations can't be beat.Genuine Expedia guest review
"satisfactory I guess"
I stayed at this hotel in a single room with a few friends. I have no complaints other than I did not receive the beds I requested when I booked - I booked two doubles and a sofa bed and received a king and a sofa bed. When I went to the desk they diverted the blame to Hotels.com - I don't really know or care who is really to blame, just caveat emptor. […] My only other complaint was that the room was not cleaned after the first night's stay. Read moreGenuine Hotels.com guest review
"trip to see the dallas mavs"
I enjoyed my trip we had lots of fun. In the future I plan to use hotels.com ! The game was very exciting can't wait till the next game !Genuine Hotels.com guest review
"Great place to stay overall!"
Staff was great - accommodating and friendly. Not many conveniences or other restaurant choices nearby in walking distance, but the shuttle is available. Nice, spacious, and clean rooms. Will definitely consider staying here the next time I go to Dallas.Genuine Hotels.com guest review
"Close to the Night clubs"
The experience was incredible. No problem checking in or out. The staff atthe front desk was kind and helpful and never seem hesitant to help. The cleaning crew came by and cleaned the room and nothing was out of place. I would stay here again when visiting dallas in the future.Genuine Hotels.com guest review
We stayed at this hotel just for a small weekend getaway. It was very convenient to all the major downtown attractions(bars, restaurants, shopping) you are pretty much had a short cab or drive to all of them. The rooms are very spacious and arranged nicely. The only problem I had was at check in I requested a Double bed room/suite and when we checked […] in all they had available was a single king bed. But other than that the room was nice and very quiet. Would definitely consider again. Read moreGenuine Expedia guest review
"Everything was perfect"
We stayed for one night. It was so comfortable and the staff is super nice. The rooms are really clean and they are perfect in size. I will continue to stay at the Marriotts:-)Genuine Hotels.com guest review
Hotel Staff was very nice and attentive to our needs. The Bar and Restaurant Staff were awesome and the Omelets were fantastic. Very good breakfast bar and selection of hot food, fruit and other breads, etc. Location was great for our activities in the Market Center area. Easy access on and off of Stemmons Freeway also made it convenient. The extra […] room space made it comfortable for the 3 of us. Read moreGenuine Hotels.com guest review
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