The Westin Palace, Milan - Milan

Piazza Della Repubblica 20, Milan, 20124 Italy
Hotel Info: 866-539-0037
Guest rating 4.3 / 5
80% Recommend
(Neighbourhood average 3.8)
Location. Built in 1950, the grandiose Westin Palace hotel in Milan, Italy, is located within two kilometres of the Duomo cathedral, the fashion district and La Scala opera house. The Navigli canals and Fiera exhibition centre are three-and-a-half kilometres from the hotel. Hotel Features. The Westin Palace hotel has a red marble facade and carpeted lobby decorated with Roman-style pillars. Light yellow walls and carved lute-style chairs furnish the Casanova Grill restaurant, which serves ...
45.47875, 9.19862
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17

Need help? Our experts can call you

Guest review summary

  • 4.3 Average rating: All Trip Types
  • 80% Recommended
  • 20 Reviews
  • 4.2  Hotel Service
  • 4.5  Room Comfort
  • 4.3  Hotel Condition
  • 4.5  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (20) 4.3
Business (3) 4.7
Romance (4) 3.3
Family (1) 5.0
With Friends (2) 4.5
All Others (10) 4.4

Overview

Location. Built in 1950, the grandiose Westin Palace hotel in Milan, Italy, is located within two kilometres of the Duomo cathedral, the fashion district and La Scala opera house. The Navigli canals and Fiera exhibition centre are three-and-a-half kilometres from the hotel.
Hotel Features. The Westin Palace hotel has a red marble facade and carpeted lobby decorated with Roman-style pillars.

Light yellow walls and carved lute-style chairs furnish the Casanova Grill restaurant, which serves specialities such as beef carpaccio with white truffles. The restaurant hosts seafood evenings and live piano music. A wood-panelled section at one end, with fireplace and bookshelves, is available for hire. Drinks and light meals are served at the marble bar of the Lounge Bar, which has a chandelier, fountain and red sofas.

The hotel has 13 meeting rooms over three floors for up to 400 people, and a business centre. Wireless Internet access and complimentary newspapers are available.

The hotel's fitness centre has a fully-equipped gym, two Turkish baths and a steam room. Three private rooms offer beauty and massage treatments.

Guestrooms. Mahogany furniture and champagne-tone walls decorate the Westin Palace hotel's climate-controlled, soundproofed guestrooms. Rooms are accessed via private hallways and feature engravings or 19th-century wall fabrics and antique-style mirrors. Guestrooms have satellite television, dial-up Internet ports (surcharge), minibars and complimentary newspapers. Marble bathrooms offer luxury bathrobes, slippers and complimentary toiletries.

Expert Tip. Close to the hotel is the Smeraldo Theatre, renowned for alternative theatre including circus shows and mime.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Fitness facilities
  • Internet access in public areas - dial-up
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Security guard
  • Shoe shine
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • Secretarial services
  • Translation services

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Bidet
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • Housekeeping (daily)
  • In-room safe
  • Internet access (surcharge)
  • Makeup/shaving mirror
  • Minibar
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Sewing kit
  • Shared bathroom
  • Slippers
  • Smoking permitted
  • Soundproofed rooms
  • Television
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Barbecue grill(s);
  • Billiards nearby;
  • Elevator/lift;
  • Number of rooms: 244;
  • Patio;
  • Restaurant(s) in hotel;
  • Year Built 1950
Check-in time is 11 AM
Check-out time is Noon
Pet fee charged at hotel/condo
Small pets only

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Breakfast Room - The carpeted first floor breakfast room has faux Roman columns and an outside terrace under arches of trimmed hedges. Buffet and a la carte breakfasts are served here.

Casanova Grill - The long, narrow ground floor restaurant has pale yellow walls and round tables. Dining chairs have carved backs in 'lute' designs. The far end of the restaurant can be hired for private functions and features wood paneling, a fireplace, and books in niches. The à la carte menu changes frequently. There is also a weekly gastronomic menu, featuring seasonal specialties such as carpaccio of beef with white truffle. Thursdays are seafood night. The baby grand piano is often played in the evenings. Serves lunch and dinner.

Lounge Bar - Beneath a large chandelier, a central fountain with changing seasonal flower arrangements decorates the carpeted lounge bar with its antique effect walls and faux-Roman columns. A marble-topped bar is lined with green leather bar stools. Empire style chairs and red upholstered sofas provide comfortable seating where businesspeople unwind with a drink or enjoy a quick buffet lunch of roasted vegetables, pasta, or pizza. A smaller bar area can be hired for private functions.

Recreation

The recreational activities listed below are available either on site or near the hotel; fees may apply.


  • Aerobics nearby
  • Basketball nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Helicopter/airplane sightseeing nearby
  • Ice skating nearby
  • Racquetball/squash nearby
  • Scooter/Moped Rentals nearby
  • Swimming nearby
  • Yoga classes/instruction nearby

Area map

The Westin Palace, Milan Stazione Centrale

A short guide to Stazione Centrale

Milan’s central station is monumental; full of marbled halls, terraces and mosaic floors. It is Northern Italy’s largest and busiest station and, arguably, Europe’s most splendid. Most international and high-speed trains arrive here and there is easy access to the city centre by metro. Nearby soars the Pirelli skyscraper (Grattacielo Pirelli), Milan’s highest building and symbol of its prosperity.

see all hotels in Stazione Centrale

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Piazza della Repubblica, Milan - 200 yards
  • Public Gardens (Giardini Pubblici) - 400 yards
  • Porta Nuova - 600 yards
  • Contemporary Arts Pavillion (PAC) - 700 yards
  • Galleria d'Arte Moderne - 700 yards
  • Villa Reale - 700 yards
  • Porta Venezia (Porta Orientale) - 800 yards
  • Grattacielo Pirelli - 800 yards
  • Archi di Porta Nuova - 900 yards

0.5 - 1.0 mi

  • Natural Science Museum - 900 yards

3.0+ mi

  • Milan Linate Airport (LIN) - 4.1 miles
  • Milan Malpensa Intl. Airport (MXP) - 26 miles
  • Bergamo Orio Al Serio Airport (BGY) - 27 miles
  • Lugano Agno Airport (LUG) - 39 miles

Reviews

The Westin Palace, Milan 2009.11.14
Recommended Trip type: All Others "Expensive but fairly close to shopping. Great service."

Reviewed by Eric of Los Angeles on Nov 14, 2009

My partner and I stayed at the Palace two nights after a week in Venice. Milan is a very expensive city so be prepared. Meals are all very high. The hotel is nice (we had a Grand Deluxe Room which was a little over the top). I'd recommend a regular room as they have the same amenities basically. Customer service at the hotel is very good. Avoid the restaurant, service was very lackluster and I'm sure the concierge can find you something better nearby. Tip: If interested in seeing the Last Supper fresco in Milan, do a little research before and make an appointment. We had no idea you had to do this so could not get in to see it.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.08.10
Not recommended Trip type: Romance

Reviewed by a Hotels.com guest on Aug 10, 2009

This guest did not leave a comment.

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Palace, Milan 2009.07.24
Recommended Trip type: All Others "Great room for the money"

Reviewed by a Hotels.com guest on Jul 24, 2009

Great room for the money. Excellent and courteous staff. Located within 2 metro stops of Center City and the Duomo, Very conveniently located within blocks of the Central Train Station, for independent day trip travel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.07.09
Recommended Trip type: Romance "Spectacular Hotel"

Reviewed by a Hotels.com guest on Jul 9, 2009

We had a suite: Perfecto!

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.06.18
Recommended Trip type: All Others "Quality hotel, great room expecially for the price we paid"

Reviewed by Tracey of Carlsbad on Jun 18, 2009

We only had one night in Milan but this was a great hotel. The room was very spacious and after traveling for a week in Europe, the luxury was really nice. The concierge was very helpful. We were traveling with a one year old and ran out of diapers on a Sunday. There was not a store open anywhere but the concierge managed to come up with some for us.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.05.08
Recommended Trip type: Family "Great and elegant Hotel"

Reviewed by a Hotels.com guest on May 8, 2009

Great location in Milan - right by public transportation. You can walk to central train station. Staff was great. Hotel room was the largest I ever stayed in in Europe. More like a suite. They actually upgraded us. 5 minutes from Gallaria and main shopping district. Would stay again and rates were good for Milan

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.04.30
Not recommended Trip type: Romance "Not For Tourists"

Reviewed by a Hotels.com guest on Apr 30, 2009

I stayed at the Westin Palace for a five day vacation to Milan. The hotel is geared towards people traveling on business, as opposed to people on vacation travel. The neighborhood is in a commercial area, and is close to the Milano Centrale train station, with a metro stop right outside (7min ride to Duomo). However, there is only a limited number of restaurants in the area, and given it is a commercial area, it is completely dead at night. There is no one around the area at night. The restaurants in the area close around 10pm. In addition, there are no supermarkets in proximity to the hotel, so getting little things was difficult. The hotel itself is very beautiful, with a marble lobby and nice facilities. The gym is very nice, and there is a business center on the first floor. I booked a classic room and was given accommodations on the 2nd floor, facing the front of the hotel. The room is relatively small, but the bed was very comfortable, and the bathroom was great. The bath had three shower heads with no problem getting high pressure and hot water. The downside to the room is that there are no 110 volt outlets in the bathroom for shavers. Also, there are no irons in the rooms, due to some fire code. There were no power converters available to us, and there were no facilities to charge 110 volt batteries anywhere in the hotel. This is not something I would expect from a five star hotel. The hotel has a minibar, but with the most exorbitant prices I have ever seen! A bottle of water will cost you 9 euro. There are no vending machines or ice machines in the hotel, so your only option for getting water at a decent price would be to buy one at a newsstand outside the hotel. However, these newsstands close around 9pm. The room service menu is as equally as exorbitant. A mixed salad, with no meat, will cost you 19 euro. The concierge at this hotel is the worst I have ever experienced at a five star hotel. They were not knowledgeable about restaurants or lounges out

Overall Rating

2.0 out of value="5"
  • 1.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.03.09
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 9, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.01.10
Recommended Trip type: Business "Great Hotel - Close to Railway Station"

Reviewed by Greg of Burlingame on Jan 10, 2009

Great hotel. Rooms arent the largest, but very clean. Concierge wasnt too friendly, but maybe because we spoke English not Italian. Would recommend for those looking for a nice get away. Received free chocolate and pastries the first couple nights of our stay. Nice gym downstairs open 24 hours (didnt use but looked inside).

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Palace, Milan 2008.12.12
Recommended Trip type: All Others "Outstanding Hotel"

Reviewed by a Hotels.com guest on Dec 12, 2008

The Westin Palace is truly a Palace. Perhaps the best room I have stayed in Europe ( I travel there monthly).

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2008.11.20
Recommended Trip type: With Friends "Nice Hotel in Quiet Area"

Reviewed by a Hotels.com guest on Nov 20, 2008

This hotel was perfect for our needs since we just flew in and out of Milan; however there wasn't a lot of restaurants or nightlife directly near the hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2008.02.22
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Feb 22, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Palace, Milan 2007.11.26
Recommended Trip type: Romance "nice hotel"

Reviewed by a Hotels.com guest on Nov 26, 2007

food and drink very expensive even for Europe

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2007.03.12
Recommended Trip type: Business "Outstanding, but expensive, hotel"

Reviewed by a Hotels.com guest on Mar 12, 2007

As mentioned in the title, this hotel was truly outstanding from the viewpoint of room and hotel amenities, friendliness and responsiveness of hotel and hotel restaurant staff, and the relative elegance of the surroundings. The only possible drawback was the somewhat excessive costs for small items from the mini-bar and other various sundries. On the whole, however, an extremely pleasant place to stay.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

The Westin Palace, Milan 2008.03.27
Not recommended Trip type: All Others "Crazy prices!"

Reviewed by C of London on Mar 27, 2008

Nice, but not worth the astronomical prices.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

The Westin Palace, Milan 2009.08.04
Recommended Trip type: All Others "Fantastisk hotel"

Reviewed by R of Copenhagen on Aug 4, 2009

Hotellet levede til fulde op til forventningerne til et 5-stjernet luksushotel. Ifølge andre skulle hotellet ikke have den bedste beliggenhed, men der var ingen problemer da vi var der. 10-15 minutters gåtur fra Milanos bedste shoppingområder og seværdigheder er perfekt, især da prisen var yderst rimelig. Hvis man endelig skal sige noget negativt, så er det at roomservicen og minibaren er ekstremt dyr, men man kan jo bare købe noget med på vej til og fra hotellet, hvis det er et problem. Skal med garanti bo her næste gang turen går til Milano.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Palace, Milan 2009.03.29
Recommended Trip type: All Others "perfect hotel met royale maar ietwat gedateerde kamers"

Reviewed by E of Amsterdam on Mar 29, 2009

kom graag in Starwood hotels -waar the Westin onder valt- vanwege royale kamers, uitstekende (amerikaanse) bedden, perfecte service etc. In dit geval sliepen we in het niet-gerestaureerde deel. kamer ook zeer royaal maar wel ietwat gedateerd. bedlampje deed t niet, minibar was niet gekoeld en tissues in badkamer waren op. hoort niet bij 5sterren status. bij uitchecken hierop gewezen en als compensatie zijn onze 3 drankjes uit de minibar door t hotel vergoed. let op,deze 3 drankjes (water,sapje en tonic) kostten samen 27,-! in mijn ogen abnormaal. verder een prima verblijf want veel comfort en service.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Palace, Milan 2009.03.13
Not recommended Trip type: All Others "Albergo da ristrutturare"

Reviewed by F of Roma on Mar 13, 2009

L'abergo ha delle camere che dovrebbero essere rimodernate, porte vecchie, la spa è molto piccola. Ho preso l'acensore riservato al personale mi sono trovato nelle cantine, dovrebbe avere la chiave di sicurezza

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 2.0 Room Cleanliness
The Westin Palace, Milan 2009.02.15
Recommended Trip type: All Others "Kommer gjerne tilbake"

Reviewed by G of Oslo on Feb 15, 2009

Flott hotel. Dyre priser på minibar, men det var vel å forvente mtp 5* hotel. Hyggelig og hjelpsomt personale og resepsjon.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Palace, Milan 2009.01.19
Recommended Trip type: All Others "Πολύ καλό ξενοδοχείο!"

Reviewed by Π of Ναύπλιο on Jan 19, 2009

Μεγάλα και καθαρά δωμάτια.Αντίστοιχο ξενοδοχείο στην Ελλάδα στοιχίζει τα διπλάσια χρήματα.. Πολύ εξυπηρετικό πρωσοπικό.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17