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  • Palace Hotel - Luxury Collection
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1 room,  2 adults 
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Room 1:

Palace Hotel - Luxury Collection - San Francisco

37.788682, -122.401919
4 stars
2 New Montgomery St, San Francisco, CA, 94105 United States ‎866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $189 $170
available on 05/28/12
Price Match Guarantee
4.4 282 5

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    Palace Hotel - Luxury Collection
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Overview of Palace Hotel - Luxury Collection - San Francisco

    Location.
    The Palace, A Luxury Collection Hotel is centrally located in downtown San Francisco, CA, at the intersection of Market and New Montgomery streets. Convenient BART system trains stop directly in front of the hotel.

    Hotel Features.
    In 1875, William Ralston's dream of opening a property that would surpass Europe's finest lodgings became reality. Today, the historic atrium-style Garden Court boasts a soaring stained-glass dome and Austrian-crystal chandeliers. The Garden Court hosts weekend Palace Jazz brunches and prepares à la carte lunches Monday through Saturday. Maxfield's Restaurant serves California cuisine while Kyo-ya Japanese restaurant prepares specialties such as Zen-inspired kaiseki dinners. Pied Piper Bar is the home of the famed Maxfield Parrish Pied Piper of Hamilton mural. The Palace Hotel offers 53,000 square feet of function space that includes three dramatically designed ballrooms. Events are also accommodated in 23 smaller rooms. A weekday business center offers full services. Internet access is available in public areas. A pool-view fitness facility was renovated in 2007 and features wood flooring and a complete range of workout equipment. The light-infused atrium pool features gleaming white tiles with blue accents. Beauty treatments are performed at a poolside cabana.

    Guestrooms.
    The hotel's 552 guestrooms boast 14-foot ceilings and mahogany furniture. Beds feature plush-top mattresses, luxury 300-thread-count Frette Italian linens and down duvets. High-speed Internet access is available for a fee. Other amenities include 37-inch flat-panel televisions, and laptop-compatible in-room safe, while MP3 players, CD players and DVD players are available upon request. Bathrooms include pedestal sinks, designer toiletries, massage showerheads, and terrycloth bathrobes. All rooms include refrigerators.

    Image of Palace Hotel - Luxury Collection, San Francisco
    4.4 Excellent
    (282 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    “

    AWESOME location and facility. HOWEVER, they are ripping their customers off for WiFi access. Seriously? Such a nice property, this should be included... in the room rate.

    ”

    Reviewed by a Hotels.com guest on Apr 26, 2012

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe King Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    One king bed or two double beds with pillowtop mattresses and down comforters. 330 square feet. Traditional mahogany furnishings. 14-foot ceiling. Large executive desk. Ergonomic chair. 37-inch flat-panel television. Dual-line phone. High-speed Internet access (surcharge). Voice mail. Refrigerator. Bathroom with marble vanity, polished brass and chrome fixtures, tiled flooring, hair dryer, lighted makeup/shaving mirror, telephone, and custom-designed amenities. Showerheads with multiple massage settings. Terry-cloth robes. Laptop-compatible safe. Windows open. Individually climate-control. Complimentary bottled water. Nonsmoking.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Deluxe Two Double Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    2 double beds. 330 square feet. Premium bedding. Desk. Ergonomic chair. In-room safe. 37-inch flat-panel television. Satellite and cable services. Pay movies. Multi-line direct-dial phone. Voice mail. Clock radio. Bottled water in room (complimentary). Shower/tub combination. Makeup mirror. Bathroom telephone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper (M-F). Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control. Non-smoking rooms.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Junior King Suite

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    1 king bed. 405 square feet. Premium bedding. Desk. In-room safe. 37-inch flat-panel television. Cable/satellite services. Pay movies. Multi-line direct-dial phone. Voice mail. Clock radio. Bottled water in room (complimentary). Shower/tub combination. Makeup mirror. Bathroom telephone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper (M-F). Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control. Non-smoking rooms.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Junior Two Double Suite

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    Two double beds. 405 square feet. Pillowtop mattress. Down comforter (bedspread). Mahogany furnishings. 14-foot ceiling. Executive-style desk. Multi-line phone. Voice mail. Complimentary weekday newspaper. High-speed Internet access (surcharge). 37-inch flat-panel TV. Pay movies. CD/DVD player. Complimentary bottled water. Marble bathroom vanity. Bathrobe. Brass and chrome fixtures. Hair dryer. Bathroom telephone. Custom toiletries. Laptop-compatible safe. Nonsmoking. For more than two guests a rollaway bed is required.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Superior King ADA Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Superior King Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    One king bed with pillowtop mattress and down comforter. 300 square feet. Traditional mahogany furnishings. 14-foot ceiling. 37-inch flat-panel television. Large executive desk. Dual-line phone. High-speed Internet access (surcharge). Voice mail. Refrigerator. Bathroom with marble vanity, polished brass and chrome fixtures, tiled flooring, hair dryer, lighted makeup/shaving mirror, telephone, and custom-designed amenities. Showerheads with multiple massage settings. Terry-cloth robes. Laptop-compatible safe. Windows open. Individually climate-control. Complimentary bottled water. Nonsmoking.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Superior Two Double ADA Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Superior Two Double Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    Two double beds with pillowtop mattresses and down comforters. 300 square feet. Traditional mahogany furnishings. 14-foot ceiling. 37-inch flat-panel television. Large executive desk. Hook-ups for personal computers and fax machines. Dual-line phone. High-speed Internet access (surcharge). Voice mail. Refrigerator. Bathroom with marble vanity, polished brass and chrome fixtures, tiled flooring, hair dryer, lighted makeup/shaving mirror, telephone, and custom-designed amenities. Showerheads with multiple massage settings. Terry-cloth robes. Laptop-compatible safe. Windows open. Individually climate-control. Complimentary bottled water. Nonsmoking.

    Accessibility features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic check-out
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • In-room massage available
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Rollaway beds available
    • Satellite television service
    • Sewing kit
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless high-speed Internet access (surcharge)

    Know before you go

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pet fee charged at hotel/condo
    • Pets accepted
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Caters to couples
    • Caters to groups
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    This is a smoke-free hotel.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 8
    • Restaurant(s) in hotel
    • Shopping on site
    • Smoke-free property
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Conference center
      • Meeting facilities size (feet) - 53000
      • Number of meeting/conference rooms - 23
      • Parking nearby (surcharge)
      • Street parking (metered)
      • Total number of rooms - 552
      • Valet parking (surcharge)
      • Wireless (high-speed) Internet access - surcharge
      • Year Built 1875
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Non-smoking only
    • Rollaway beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Climate control
      • Complimentary bottled water
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Extra towels/bedding
      • Flat-panel television
      • Hair dryer
      • In-room massage available
      • In-room safe (laptop compatible)
      • Makeup/shaving mirror
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Satellite television service
      • Sewing kit
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless high-speed Internet access (surcharge)
    • Services
    • Parking (surcharge)
    • Parking nearby
    • Porter/bellhop
    • Sauna
    • Security guard
    • Shoe shine
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Coffee in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Health club
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Secure parking
    • Business & Event
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audio-visual equipment
      • Banquet facilities
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    • The property is a member of Preferred Hotels & Resorts.

    Dining

    Garden Court - Majestic, atrium-style dining room with soaring stained-glass dome, lush greenery, and Austrian-crystal chandeliers. Renowned Palace Jazz Brunch each Sunday, with jazz trio, fresh seafood, Asian specialties, omelet and crêpe station, unlimited sparkling wine, and lavish dessert buffet. À la carte and buffet breakfast, à la carte lunch Monday-Saturday, and Saturday-afternoon high tea.

    Maxfield's Restaurant - Innovative California cuisine in a richly historic setting, including mosaic floor from 1909 and coffered, stained-glass ceiling. Menu may include Goat Cheese Soufflé, Sonoma Rack of Lamb, Black Angus Filet with Wild Mushrooms, and Brownie Baked Alaska. Lunch and dinner daily.

    Pied Piper Bar - Home of the Maxfield Parrish mural The Pied Piper of Hamelin, painted for the hotel's reopening in 1909. Polished dark woods and coffered ceiling evoke a San Francisco gentlemen's club of the early 1900s. Open daily for cocktails, beer, wine, and specialty coffee drinks.


    Kyo-ya - Sophisticated, highly acclaimed Japanese restaurant serving wide array of sushi and sashimi, as well as traditional dinners. Special kaiseki dinners, an ancient Zen tradition emphasizing fresh seasonal ingredients, beauty, and balance of presentation. Lunch and dinner weekdays. Closed weekends.

    Recreation

    Located on the fourth floor, the health club features a skylit lap pool, along with a sauna, and fitness center.

    The Palace is about 4.5 miles from the historic Presidio Golf Course, rejuvenated under the supervision of Arnold Palmer Golf Management.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Boating nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming on site
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 15.00 per 24-hour period (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 15.00 per 24-hour period (rates may vary)
    • Fee for wireless Internet in all public areas: USD 8.00 per hour (rates may vary)
    • Fee for wireless Internet in business center: USD .55 (for 1 minutes, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD .55 (for 1 minutes, rates may vary)
    • Valet parking fee: USD 59 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Map
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    37.788682, -122.401919
    Hotel coordinates:

    Street map

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    Palace Hotel - Luxury Collection Union Square - Convention Center

    A short guide to Union Square - Convention Center

    Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Montgomery St. Station - 100 yards
    • Academy of Art University - 200 yards
    • Lotta's Fountain - 200 yards
    • Cartoon Art Museum - 200 yards
    • California Historical Society - 300 yards
    • Museum of the African Diaspora - 300 yards
    • Telephone Pioneers Communication Museum - 300 yards
    • Maiden Lane - 300 yards
    • San Francisco Museum of Modern Art - 400 yards
    • Xanadu Gallery - 400 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.6 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.7 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Concord Buchanan Field (CCR) - 23 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 30 miles
    • Livermore Municipal (LVK) - 32 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    All hotels in San Francisco, California, United States
    Check Price
    Reviews

    Filter reviews

    • Overall (282) 4.4
    • Business (47) 4.4
    • Romance (54) 4.5
    • Family (66) 4.3
    • With Friends (41) 4.1
    • All Others (74) 4.5
    4.4 out of 5average overall

    Reviews: Overall

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    Palace Hotel - Luxury Collection - San Francisco
    Apr 29, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Apr 26, 2012
    All Others
    "Great Stay"
    Reviewed by a Hotels.com guest
    AWESOME location and facility. HOWEVER, they are ripping their customers off for WiFi access. Seriously? Such a nice property, this should be included in the room rate.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Apr 11, 2012
    Family
    "Great Hotel"
    Reviewed by Steve of Yardley, Pa
    We had a wonderful stay and the staff could not have been more helpful. We wod highly recommend this hotel to anyone. At the rate I got on line I felt like I was stealing. Thanks to all
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Apr 5, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Apr 4, 2012
    With Friends
    "Not what I expected for a PALACE"
    Reviewed by a Hotels.com guest
    The beautiful pictures weren't what we found. Our room was 'weary' and needed the carpets cleaned, a new mattress and updated. Mold on the ceiling in the bathroom. We heard every word the people in the next room said every night. Parking is almost as much as the room! HOWEVER, lovely bar and very helpful staff.
    3.05
    Palace Hotel - Luxury Collection - San Francisco
    Mar 25, 2012
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Mar 20, 2012
    Family
    "Great location"
    Reviewed by a Hotels.com guest
    We were taking bart into the city and wanted some place within walking disdant , while dragging our luggage. it was perfect .When the opertunity to stay at your hotel came up.we took it. We just got off bart and we were there! We enjoyed the hotel, what a beautiful place to stay in. The staff was very helpful, especially a women at the desk who made […] sure we would have a room to get ready in, as we were going to the ballet at 2:00 pm. We would love to stay again. Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Mar 19, 2012
    All Others
    "Sheraton Palace--near Union Square"
    Reviewed by Lawrence S of San Diego, CA
    Wonderful classic hotel with a gorgeous dining room full of crystal chandeliers, tastfully done! Very comfortable bed in "cozy" room. Bath was adequate with typical shower/tub combination. No veiw to speak of, but GREAT location right across from BART. Walked to Union Square, Top of the Marriott for city/Bay Bridge view, as well as ChinaTown. Would […] definitely stay there again! Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Mar 4, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 27, 2012
    With Friends
    "not good, great! but no romance"
    Reviewed by a Hotels.com guest
    As a couple staying there we walked everywhere in san fran and when we got back to the hotel we just wanted to soak in the hotel hot tub for a minute. To our surprise at nine o'clock at night the pool area was completely over run by screaming children. Now I don't mind kids but I have become a huge fan of hotel policies that state no children in the […] pool area between the hours of say 8:00pm-10:00pm. Other than that the location, the staff and quality of the place for the price is second to none... thanx Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 25, 2012
    Romance
    "Almost, but not quite"
    Reviewed by a Hotels.com guest
    The Palace Hotel has a GORGEOUS dining room. It is well worth the visit, but unfortunately, it is also ridiculously expensive. This dining room made me want to stay there, but the rest of the hotel is not as beautiful or as special as the dining room. Don't get me wrong, it is nice, but not amazing. The whole experience would have been pretty good if […] it hadn't been for the Concierge having no idea what time the Chinese New Year parade started, and having no idea how to direct us to the hotel, given that Market St was blocked off (the only way to get to the Palace by car, without disobeying traffic laws is from Market St). When we were just half a block away, we were diverted off Market, and thanks to the Concierge's terrible directions, spent 45 minutes in the worst traffic I have ever seen in SF. Boo. When you pay this much, the service should be better. Read more
    3.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 25, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 23, 2012
    Business
    Reviewed by a Hotels.com guest
    Best service we've had in five years!
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 23, 2012
    With Friends
    "Loved it!"
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 21, 2012
    Romance
    "Grand and spacious for San francisco"
    Reviewed by Mikay27 C of Modesto,ca
    It's our first time, me and my hubby is amaze with the hotel. Our room is Amazing with high or vaulted cieling!! The frontdesk is polite. We went to the bar its nice and cozy! It very nice location and minutes away in union square!! I will definetly comeback
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 21, 2012
    Family
    "The Palace Hotel in San Francisco"
    Reviewed by Gurpreet s of LAX
    This was the worst hotel I have ever stayed at. The rooms were filthy and had a really bad odour in them. We changed rooms and found that the second room awas just as bad a the first. I am SPG gold and have never stayed in such a fithy SPG property anywhere. Infact this was filthier than $30 motel. I would never recommend this hotel to anybody.
    1.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 21, 2012
    Romance
    "Beautiful hotel, conveniently located, excellent"
    Reviewed by a Hotels.com guest
    We just had a newborn and a friend offered to baby sit so we can have a nights sleep. It was easy to BART in, service was impeccable and the hotel was beautiful. The bed was so comfortable and room was lovely. I enjoyed the bathroom so much I took a bath twice. So nice to have that luxury without a fussy baby. We splurged and had brunch there. Brunch […] was AMAZING! Our server was so nice and the food was delicious. The setting was so beautiful I felt like a princess. Even though we only live 20 min away, it felt like a mini vacation. I recommend this hotel to anyone. Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 21, 2012
    Romance
    "Palace Hotel-- SF"
    Reviewed by a Hotels.com guest
    A beautiful, old fashioned, luxury hotel. Excellent comfort and service. Recommended without reservation(no pun intended).
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 21, 2012
    Business
    "Palace Hotel San Francisco"
    Reviewed by Denise K of California
    Beautiful hotel, professional staff and great location for convention at the Moscone Center. Bart station right out the door. Couldn't have been any better! Thanks hotel.com for getting us a great rate!
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 20, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 20, 2012
    Business
    "Palace Hotel in San Francisco - Comfort & Value"
    Reviewed by Howard B of St Louis
    Very comfortable and well msintained. Courteous and competent staff. Five star quality at half the price.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 18, 2012
    With Friends
    "Second time staying at the Palace"
    Reviewed by a Hotels.com guest
    I stayed at this hotel in 2004 and again in February 2012. Both times, I was impressed by the service and sheer opulence of this hotel. Fortunately I was able to get an amazing price for such a luxurious experience. This hotel is in a great location and gives an aura of history and grandeur that only a 103 year old hotel could offer. The rooms have […] been remodeled with quality, but they do show their age. This would be a 5 star hotel if they did another update. If you want a Four Seasons experience, then stay there. For the price, the Palace is great and I recommend it all the time. Read more
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 14, 2012
    Romance
    "Palace Hotel - San Francisco"
    Reviewed by Dana A of San Diego, CA
    Great Place to stay. Rustic charm and convenient location. Stayed here for a convention at the Moscone Center and couldn't have been happier. Excellent service. Stayed on for a romantic get away
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Feb 8, 2012
    Business
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 30, 2012
    All Others
    "Palace Hotel, SF, CA"
    Reviewed by a Hotels.com guest
    The service was impeccable. The hotel beautiful and it turned out to be a very convenient location. Plus, we were given a room that faced a quiet street. It was very quiet, which is a real luxury in downtown SF!
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 25, 2012
    All Others
    "Great Place"
    Reviewed by a Hotels.com guest
    Great location. Staff very nice. Great time in San Francisco.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 24, 2012
    Romance
    Reviewed by a Hotels.com guest
    We have stayed at this hotel a number of times and have always enjoyed it; it has become our favorite. The service and amenities have always been topnotch. We usually arrive by BART which brings us right to their door. Most of the things we want to do and see are within walking distance.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 24, 2012
    With Friends
    "Very relaxing stay"
    Reviewed by a Hotels.com guest
    Love the pool, hot tub and sauna. Very professional and friendly staff. Very convenient location. Love the history of the hotel
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 23, 2012
    All Others
    "The Palace Hotel"
    Reviewed by a Hotels.com guest
    Got a very quiet room - a nice surprise for a hotel downtown. Location was perfect. Will stay here again.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 23, 2012
    Family
    "Grand stay in the heart of the city"
    Reviewed by a Hotels.com guest
    We stayed with kids for a night here. The place is grand and my 2 yr old daughter had fun just exploring the hotel public places, stairways, chandeliers etc. The hotel can be a bit expensive but overall given the location (right next to BART and in the heart of the city) and the decor, it's well worth it.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 23, 2012
    Romance
    "Outstanding service"
    Reviewed by a Hotels.com guest
    The front desk manager went out of his way to assist us when our key failed to work. When we checked out, he even carried our luggage to the BART station as he could see we were loaded on. It really made the difference in our stay.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 19, 2012
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 6, 2012
    With Friends
    "Nice hotel in SF, convenient to FiDi & Union Sq"
    Reviewed by a Hotels.com guest
    Interior of the hotel is nice, it has a certain charm to it especially during the holidays. Service is great, prompt & very welcoming. Hotel itself is historic so the amount of space can leave something to be desired but its SF, there's not a lot of room in any hotel rooms to begin with. Parking is expensive & typical of the hotel parking rates in […] SF, but there's convenient 3rd party locations nearby. Only complaint is receiving your car if you choose to park in their structure, the mandatory valet parking can result in waiting quite a while since everyone's trying to get their cars. Read more
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 4, 2012
    Romance
    "Palace Hotel in SF is fantastic!"
    Reviewed by Brian Wa of Corona, CA
    I wan't sure what to expect at this hotel, looking great on a website has fooled me in the past. We stay in SF frequently and usually try a different hotel each time, just for kicks. This place was the nicest one! (OK we don't stay at the Westin St Francis) The location is unbeatable by ANY hotel. Just outside is the underground for the Muni & BART, […] one minute walk from a quiet Starbucks, and not anywhere near the Tenderloin, which most downtown hotels are adjacent to. Inside was BEAUTIFUL. It is one of the classiest and nicest hotels in SF. The on site restaraunt and bar were overpriced, but gorgeous. Dozens of other choices are within a three minute walk. Parking, like at any other downtown hotel is pricey. If you must have a car there, which you should avoid using anytime during your stay, park in Japan Town. Across the street is the start of Geary which will take you directly there and has quick cheap bus travel. If you read any complaints about people not enjoying their stay in SF, you know they were using a car. Don't do it! Ditch your car somewhere cheap (Japan Town) and don't look at it again till you check out. The room we stayed in on the 8th floor was a little larger than most downtown rooms, but still small. The bed was very comfortable with nice linens and the bathroom was large. The room had everything you would want with a big desk, tons of outlets, operable windows, large closet, nice hangers, a robe, small fridge, large TV, etc, etc. The room was beautiful, as was the rest of the hotel. The carpeting shown signs of a little wear, but the overall quality and location make up for any preceived shortcoming. The service level of each person we encountered was top rate. The bellmen, customer service agents, and wait staff were all very friendly, efficient and good natured. I think I will have to end my hotel swapping and stick to this one for a while. Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 4, 2012
    Family
    "Palace Hotel in San Francisco"
    Reviewed by a Hotels.com guest
    Excellent location. Union Square, Embarcadero, Church and many others places you would like to see, restaurant and and must-see sights is by it. You are park your car in the hotel with no worry.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Jan 3, 2012
    Romance
    "Great location, very thin walls!"
    Reviewed by a Hotels.com guest
    Location superb, service and personnel were great. Walls were so thin that you could hear conversations from the next room on both sides. We could hear a cell phone conversation next door, where we could hear both sides of the conversation through the thin walls. On a busy weekend, where both rooms next to you are occupied, this makes for a very unpleasant […] stay. Rest of hotel is great and has old world charm, but would not stay here again for that reason. Read more
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 30, 2011
    Family
    "The Grand Dam is still grand!"
    Reviewed by a Hotels.com guest
    We recently stayed in the Palace Hotel for six nights while visiting my daughter in San Francisco. When we wanted to get a reservation for high tea (a must!) in the lobby on Christmas Eve and were told it was told out, the wonderful concierge, Debbie, got us reservations at 2:00 p.m.! She also took care of a rental car for a trip to Half Moon Bay. Another […] good recommendation from the concierge for dinner--Waterbar--made our last night together very memorable. All of the hotel personnel were charming and helpful. A really nice stay! Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 29, 2011
    Romance
    Reviewed by Matt C of Yucaipa ca
    Nice hotel. Fancy yet affordable.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 28, 2011
    Family
    Reviewed by a Hotels.com guest
    Excellent as always...this was a day of booking and everthing turned out extremely well considering it was Christmas eve.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 24, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 21, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 18, 2011
    All Others
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 16, 2011
    Business
    "Old, Crowded, Dirty"
    Reviewed by a Hotels.com guest
    The lobby of this hotel is beautiful, but the rooms are pretty old and in need of rennovation. My bed sheets had stains on them. Luckily I had two twin beds in my room, so I just slept in the opposite bed. The only good thing about this hotel, aside from the lobby, is that it is within walking distance from a few major shopping centers. For the price […] I paid per night, I would not recommend this hotel. Read more
    2.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 14, 2011
    Family
    Reviewed by a Hotels.com guest
    A luxury hotel, well-located with a Bart station on the corner. Free morning coffee especially appreciated. The breakfast buffet is expensive but the service and the beauty of the room make it a lovely experience. Lobby was busy due to holiday activities and displays but this did not detract from my visit.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 14, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 13, 2011
    With Friends
    "Nice but noisy"
    Reviewed by Wayne W of Edmonds, WA
    Beautiful old hotel, nice public spaces. Rooms are decent size, bed was comfortable. Great shower/water pressure. However, we could hear everything in neighboring rooms (including people having sex), every sound in the hallways echoes and is amplified. Especially Sunday when people were checking out. There was no way we could sleep in, even wearing […] earplugs. Read more
    3.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 13, 2011
    Family
    "They made it a great weekend for our family"
    Reviewed by a Hotels.com guest
    The vallet parking was very convenient. I was pleasantly surprised to be allowed to check in early and most of all I loved that after we checked out we were able to leave our car in their parking lot for several hours while we did more shopping and had a late lunch. I can't wait to stay there again.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 12, 2011
    Business
    "Great!"
    Reviewed by Rebecca N. of Los Angeles
    I highly recommend this hotel.
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 12, 2011
    Romance
    "Outstanding service at this hotel"
    Reviewed by a Hotels.com guest
    My husband and I periodically spend a weekend in San Francisco, and we chose this hotel recently because of its historic character (and especially beautiful public spaces). We had a wonderful experience as a result of some special attention from the front desk manager, who went out of his way to help when we had difficulty using our door key ( leaving […] champagne in our room by way of apology). When we left, he even walked us to the Bart station to help us down the stairs with our luggage. This kind of service is rare nowadays, and it definitely earned our loyalty. the hotel is beautiful, and the rooms are quite comfortable. An excellent choice, in my book. Read more
    5.05
    Palace Hotel - Luxury Collection - San Francisco
    Dec 11, 2011
    All Others
    "Quiet and comfortable"
    Reviewed by Andrew C of Sunnyvale, CA
    Upsides: Room was spacious and comfortable, and slept like a baby in the bed. The bathroom was also really nice and clean. A free bottle of water is a nice touch too. Didn't try the internet so can't comment on that. Location is also really handy. Within 10mins walk of an incredible selection of nightclubs and restaurants. Downsides: They closed their […] beautiful lobby area off at night so there's nowhere to go to relax outside your room - tough if the other is sleeping and you want to read. That's a real lack in this price class. Also wasn't clear if they do breakfast, though the selection of restaurants close by helps. Read more
    4.05
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