All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2259 Kalakaua Avenue, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 680 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.2
  • Neighborhood
    4.8
  • < Previous
  • Page 1 of 14
  • Next >
5.0 / 5Outstanding
"Paradise Has a Name: Royal Hawaiian"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful smaller renovated hotel with old world Hawaiian charm. Staff was wonderful. Hotel sits in the heart of Waikiki surrounded by upscale shopping and some good restaurants. The beach at the hotel is beautiful and clean. Hotel does not have the noise and crowding of larger hotels.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Last night in Hawaii"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We ended our Hawaiian vacation in style at the Royal Hawaiian. Everything was top of the line and luxurious. All the staff that we had contact with were impeccable. Next vacation, we may leave the North Shore a little earlier.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Debra
US
5.0 / 5Outstanding
"Royal Hawaiian Hotel - it's the best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a garden view rather than an ocean, which was fine with us. Room was very quiet, bed comfortable, spacious walk-in closet, bathroom was modern but it could have been a bit larger; however, since the hotel has been around for eons, there is not much one can do to change this feature. The restaurant changes its name depending on meal service, which is rather unusual. If you book the room with breakfast included, the meal is from a set menu of choices, which is okay because the main part of breakfast is also on the main dining room menu that you would pay for directly, so the choices are no different, just no prices on the set menu. Hotel has features that they charge for - cabanas, lounge chairs with umbrellas, parking and some other things BUT they do have a photographer on site and you get to set up an appointment for a photo shoot and at the end you get a free photo with hotel as backdrop and then you can pick and choose or not choose any photos taken - up to you. Upon arrival the gents gets a beaded necklace and the ladies get a flower lei which is a nice touch. Be prepared for PINK - it's everywhere - its their logo. The service is impeccable - once they learn your name, the waiters, etc. all call you by Mr. and/or Mrs. or Miss ???? There is a pool on the beach. It's a resort -- what the hey? Expect luxury - it is luxury!
Genuine Hotels.com guest review
2 night romance trip Mar 31, 2015
Christie
US
5.0 / 5Outstanding
"Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The accomadtions were terrific. We really enjoyed our stay
Genuine Hotels.com guest review
2 night family trip Feb 26, 2015
Donna
US
5.0 / 5Outstanding
"Felt like "Lifestyles of the Rich and Famous"!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Felt like royalty staying at the Royal Hawaiian. The staff was very attentive and the hotel was amazing. I couldn't stop taking pictures of everything. The hotel food was fabulous and the view from our room was breathtaking. We stayed in the more historic side and it was so neat to have the windows open to hear the ocean waves and the live music from the beachside bar/restaurant. The lighting in the room was a little too dim but the bed was very comfy. The water pressure in the shower could've been better.
Genuine Hotels.com guest review
3 night romance trip Jan 28, 2015
cathy
US
3.0 / 5Good
"Hawaii Great but Hotel overrated BUT okay!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The Hotel is well located. The service is slow but friendly. Too many add on charges with internet, beach chairs and others. An average hotel and over rated due to its history. Food quality okay but choice is limited. Elevators take FOREVEVER so start out early!
Genuine Hotels.com guest review
4 night business trip Feb 15, 2015
Stuart
US
5.0 / 5Outstanding
"one of my favorite hotels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
definitely the best in honolulu, the only one with some character
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel on the beach enjoyed the old style charm.
Genuine Expedia guest review
Other trip Jan 23, 2015
John
US
4.0 / 5Excellent
"2nd stay, both good."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The check-in was very slow. There is a $35/day resort fee but it includes parking and Internet. The cleaning staff were pleasant but the wait-staff at the bar/restaurant did not smile and just did their jobs. The bed was comfortable. There was an empty mini-fridge in the room that was great for chilling some things from the many near ABC stores. The carpets seemed a little warn but in general, the hotel is beautiful. The location is unbeatable with abundant restaurants and shopping nearby. We will stay again.
Genuine Expedia guest review
Other trip Jan 21, 2015
CJ
US
5.0 / 5Outstanding
"Very civilized!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A classic property in a mostly quiet setting in the middle of Waikiki chaos. The Royal Hawaiian manages to bring a peaceful setting to a very busy area.
Genuine Expedia guest review
Other trip Jan 21, 2015
elysecon
US
5.0 / 5Outstanding
"Great historical hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful historical hotel right in the middle of everything. My only complaint is that the resort fee does not cover beach seating which is an extra 40$. I understand having a resort fee but I think it's tacky that it doesn't include beach chairs. Other than that I love this hotel. Could just sit in the lobby all day it's so beautiful.
Genuine Hotels.com guest review
8 night romance trip Jan 10, 2015
laura
US
5.0 / 5Outstanding
"Lovely old world hotel, nothing like any other."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was surprised with how spacious the rooms were, I love the old part of the hotel and will definitely come back and stay again. The garden was very relaxing.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Royal Hawaiin is beautiful. I only stayed one night. The bed was very comfortable. The shower was perfect. I expected the room to be larger... It just seemed so usual.
Genuine Expedia guest review
Other trip Jan 18, 2015
Trina
US
4.0 / 5Excellent
"You can't beat the location, right on the beach."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I liked the location but did have some issues. For one, the cost of renting lounge chairs...it was $40-50 per day. Most of the other prices were a little high too....such as dinners, drinks, etc.
Genuine Expedia guest review
Other trip Jan 9, 2015
Mark
US
5.0 / 5Outstanding
"Hotel embodies the Aloha Spirit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were greeted with his and hers leis and offered fresh fruit juices. Traditional entertainment is offered in the evenings. While the Royal Hawaiian pool is very small, you can also access the Sheraton pools (which I think might be the best in Waikiki). They also have excellent beach access. The property is so beautiful with detailed deisgn everywhere you look.
Genuine Hotels.com guest review
1 night business trip Jan 5, 2015
Karen
US
5.0 / 5Outstanding
"Qick getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Long wait at check-in. Upgraded to a better suite. Housekeepers are fantastic.Great location right in Waikiki
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Terry
US
4.0 / 5Excellent
"Great Hotel, but be beach/pool chairs are scarce"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We just spent a week at the Royal Hawaiian. The grounds of the hotel are beautiful, and setting right on the beach with a view of Diamond Head is so beautiful it is surreal. However, on our arrival the front desk staff just handed us a key with no explanation whatsoever of the amenities, etc. I had to ask for our breakfast coupons and where to go and hours. They also did not give us a map or any information on the property and when I asked said they were out. We went right to the pool, beach area to get chairs to enjoy the sun and beautiful view. It was 10:00 am, we had just finished a cruise on the Pride of America and were looking forward to a lazy day in the sun. I was with my 85 year old mother and 17 year old son. I was shocked when we got to the pool to learn that there were no pool chairs, and that the chairs on the beach you had to rent for $40-$50 a pair, depending on how close you were to the beach. This was bad enough, but got worst when I was told that there were no chairs available, that day or the next day. I was told that you have to sign up for them in person the night before, or that you can rent them on line in advance. The unfortunate think is that I was not given this information in advance, or I would have rented the chairs. Only after explaining that my 85 year old mom could not lay on a towel on the sand which was there suggestion did they find some chairs we could rent. We needed 3, but I was told I had to pay for 4, as they came in pairs.
Genuine Expedia guest review
Other trip Jan 2, 2015
Maureen
US
5.0 / 5Outstanding
"Awesome 5-Star Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing! Excellent customer service as well as fun amenities.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved it! Very friendly staff and a beautiful hotel!
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"Ok stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Mistakes were made but corrected great food beach way to crowded and beach services they mickle and some u
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Linda J.
US
3.0 / 5Good
"Hidden costs"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Beach is so crowded you can't get a toe in and if you want a beach chair be prepared to pay a hefty fee! "Resort" fees (for what??) are attached to your bill.
Genuine Expedia guest review
Other trip Dec 27, 2014
Foo
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We keep coming back speaks for itself. Not sure I like being pressured to expand on what is a pretty reasonable response.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel on beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great customer service and the rooms were very beautiful. Close to everything from shops to right on the beach.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
A number of issues: the first room had someone's underwear left under a cabinet; so we were moved. The next room had no paper to make notes on, the lighting was poor so difficult to read, a half empty glass was left near the elevators for at least 12 hours; no clue where the ice was to fill the ice bucket; no afternoon "turn down" of the bed nor clean up of the waste paper, etc., and a shortage of decaf coffee. At breakfast, no sign of the complimentary "smoothy" for three of the four days, and a basket of rolls on the menu was not delivered.
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
3.0 / 5Good
"A Family Vacation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location is great for beach, shopping, dining and people watching. Convenient to everything. Loved the history and architecture of the hotel (fond memories from past stays) However the service is sub par for the what you are paying for and didn't live up to past experiences. It doesn't make for a 5 star experience. Internet was not working when we checked into our room and upon calling the front desk to inquire what to do, we were rudely instructed us to go down to the front desk to work out the problem instead of directing us to the IT company as the lady at the Front Desk ultimately did. It turned out we had not been entered into the Hotel;s system. We were in a suite but never received the complimentary newspaper as did other rooms on our floor. The sofa in the sitting room was extremely uncomfortable and the lighting in the room was dim. Overall the room was not well appointed, The carpet in particular was dirty and you could see smudges on the door. The housekeeping staff, while very hospitable and polite, seem overworked. On the plus side, the king bed was very comfortable and the Frette linens were sumptuous, the only indication that we were in a suite. The bell hops and the front doormen were exceptionally friendly and helpful.
Genuine Hotels.com guest review
4 night family trip Nov 11, 2014
A Traveler
US
5.0 / 5Outstanding
"The Royal, Timeless Luxury and Sophistication"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved The Royal. It is such a beautiful and historic property. Every time we return to Oahu, this is where we'll stay!
Genuine Hotels.com guest review
3 night family trip Nov 16, 2014
Jeremy
US
5.0 / 5Outstanding
"Wonderful stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was perfect. The staff were very friendly, the food was fantastic, the drinks were delicious, and you're right on Waikiki Beach. It feels like you're staying at a private, hidden resort, even though the hotel sits on Kalakaua Ave. Close to shopping and restaurants.
Genuine Expedia guest review
Other trip Nov 23, 2014
Mike
US
5.0 / 5Outstanding
"Great time on Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel. Very very beautiful inside, looks classic and feels timeless. Room was amazing, very large. Staff was extremely courteous. Not a single negative for the whole trip. Protip: You should definitely visit the spa. Having a massage outside in their private tents is amazing!
Genuine Expedia guest review
Other trip Nov 20, 2014
Branden
US
4.0 / 5Excellent
"Great location and pools"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Old hotel that has preserved the grandeur of 100 years ago
Genuine Expedia guest review
Other trip Nov 20, 2014
Roosters
US
4.0 / 5Excellent
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
classical and nice atmosphere that no other hotel can match. but pricey, very pricey...
Genuine Hotels.com guest review
5 night romance trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Honolulu reunion."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Memorable trip. We lived in Hawaii 42 years ago (Navy) and The Royal Hawaiian was also my dad's Bachelor Officers Quarters between 7 war patrols as a sub officer in WW II. So the hotel, it's rich tradition, and a memorable visit to Peal Harbor with my kids and grandkids made it special. Plus surfing Waikiki with them is always a treat. WOW! Great stay.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
Frank
US
3.0 / 5Good
"Hotel reputation exceeds current reality"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Stayed here frequently 25 years ago. Good neighborhood. Hotel isn't really up to "luxury collection" status today. Many better options in Waikiki for the same money or even less.
Genuine Hotels.com guest review
2 night business trip Oct 31, 2014
Brian
US
5.0 / 5Outstanding
"Thee Best in Honolulu"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have been to this hotel many times~ exquisite in every aspect!
Genuine Hotels.com guest review
4 night family trip Oct 29, 2014
A Traveler
US
4.0 / 5Excellent
"4011"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room 4011 had no sound proofing. We could hear our neighbors cough and sneeze!
Genuine Hotels.com guest review
4 night romance trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Ed's review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, well managed, great staff, centrally located.
Genuine Expedia guest review
Other trip Nov 3, 2014
Ed
US
3.0 / 5Good
"Over rated and over priced"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel is severely over rated and over priced. Many other options with superior amenities. Smallest bathroom ever. The closet was larger than the bathroom!
Genuine Hotels.com guest review
1 night family trip Oct 30, 2014
Brian
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely, historical hotel with all the modern amenities. Loved it!
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, right on the beach."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very accommodating and nice. Grounds were beautiful. Bedding was very comfortable.
Genuine Expedia guest review
Other trip Oct 28, 2014
Sharon
US
4.0 / 5Excellent
"A world away in Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Feels like a world away, yet in the middle of Waikiki. The cost is high, but the value is there. Only negatives are somewhat small bathroom and the fact that they do nickel and dime you somewhat. A particular peeve of mine was that you got a "free" beach towel, but if you wanted to put it on a beach chair you had to lease the chair for the day. The sand was free, however.
Genuine Hotels.com guest review
5 night business trip Oct 12, 2014
A Traveler
US
3.0 / 5Good
"bad service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
i called and said that the scale didnt work - and the air was going directly on my face - 24 hours later nothing done - called the conciege - they sent some one came up finally - then they put battery in scale - wow for 5 star not what i wanted -
Genuine Expedia guest review
Other trip Oct 17, 2014
Dave
US
5.0 / 5Outstanding
"Close to beach peaceful setting friendly people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved it! Staff was friendly. Rooms were very nice.
Genuine Expedia guest review
Other trip Sep 20, 2014
Becky
US
1.0 / 5Poor
"A Great Disappointment"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The Royal Hawaiian, it's where not the guests are given the royal treatment, but where the staff expects royal treatment from the guests. Staff at the beach/pool area are quite discourteous. When handing us the beach towel, the staff didn't even look us in the eyes. They practically tossed the towels, unravelled, at us. At the restaurant, the staff was ok, but made us feel quite rushed. They came by and asked us if we're done, with half the food still on our plates. At $20+ for an egg and potato, we'd like more than ten minutes to wolf down our food. At one point, the guy actually asked if we wanted to take our coffee to go. We paid $6 for a cup of mediocre coffee. If we wanted to take our coffee to go, we would have gone to Starbucks. Amenities...certainly not on par with the Four Seasons or the Ritz. And service, I can't imagine it being any worse than at a Motel 6 (no offense to Motel 6). The first room they gave us had ants crawling all over. The second room they provided us, was a handicap room. It was quite an uncomfortable room. No closet, and the shower was rather tight. Cleaning staff was, well, unclean. The daily tip we left didn't seem to encourage improvement. Overall, it just felt like they were trying to take as much money as possible from theirs guests. No beach chair was provided, despite the $36 daily resort charge. It was an additional $40 to rent the chairs. An overall disappointment.
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
2.0 / 5Fair
"Luxury Collection...?!?!?!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I booked this hotel because i wanted to expend my last day in Honolulu in the best hotel... i think i have missed something... because this wasnt was i was looking for. first of all, the check in agent was only triying to sell us upgrades instead of showing what the hotel has to offer... we get the room upgrade (by paying a fee) the room was on a low level ocean front and it wasnt that nice, old furniture, view was nice but not expectacular (maybe because i was on floor 2). I pay for the breakfast in advace and it was "a la carte" not buffet (which is ok) but you have to choose options from a short menu of options; i used to eat a lot of fresh fruts on breakfast and then just a cuple slices of bread with cheese; this was not posaible here... very poor options for a exensive breakfast. overall service was poor in my opinion; i was in other SPG hotels in this trip and they were better compared to this hotel that is rated as Luxury Collexction... lessons learned: i will never come back to this hotel again! sorry...
Genuine Expedia guest review
Other trip Sep 20, 2014
Federico
US
4.0 / 5Excellent
"Great hotel however not for late sleepers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I recently stayed at the Royal Hawaiian while on my honeymoon for a 1 night layover we had on our trip home. My wife always wanted to stay in "the pink hotel" as she calls it so I figured we'd splurge. The hotel staff were all very friendly and they were very acini dating with out late flight back. My one gripe is we were planning in sleeping in until 10ish and then getting breakfast before checking out and spending our final honeymoon day on the beach. At about 830 vacuums start in the hallway from the housekeeping staff and the beautiful hand carved wooden though beautiful do not block any of this noise. We also heard housekeeping knocks on what seemed like every door on the floor, followed by loud conversations between the friend staff and other guests. Needless to say we didn't get to sleep in past 830. Other then that I will give props to the hotel for their service after we checked out. We checked out at noon, gave them out bags and spent the day at the beach. Then around 5 we got our bags, and a key to the hospitality suite where we showered and changed for our flight home later that evening. We then checked our bags again and went to get dinner. Then we came back, got our bags and car and went to the airport. Also to note the included breakfast was excellent, not just a measley buffet but a true 5 star breakfast. I would stay here again however may ask about a room that wouldn't be as noisy in the morning.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
Andrew
US
5.0 / 5Outstanding
"Awesome Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful Pink Hotel on Waikiki Beach. Staff from the valet to pool service were friendly and accommodating. By far the most beautifully majestic hotel in the world.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Happy
US
1.0 / 5Poor
"Not a luxury hotel."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
We had to change rooms three times and never found one with a working air conditioner. The room my mother and sister were in was extremely coldl. Management gave us the run around and didn't seem to know much about the hotel.
Genuine Hotels.com guest review
4 night family trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Will definitely return to the Royal Hawaiian"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing stay in Honolulu. Great location and unforgettable scenery. The Royal Hawaiian is my new go to spot in Waikiki.
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"The Royal Hawaiian Hotel and Resort on Waikiki bea"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Royal Hawaiian Resort on Waikiki Beach brought the true Hawaiian spirit to our vacation. The tropical landscaping and views presented an oasis. The plumerias fragrances on the warm, humid air allured us once again to the beautiful islands. Walking onto the grounds of the hotel was definitely a tropical paradise. The staff was so congenial, polite, and always helpful. We will always treasure this vacation and look forward to returning. Our experience reflected the ultimate in elegance. Mahalo and aloha!
Genuine Expedia guest review
Other trip Sep 3, 2014
Jeanette
US
4.0 / 5Excellent
"One of the best hotels in Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is my second time staying at the Royal Hawaiian. I stayed for 5 nights and had a wonderful experience again. However I feel there is still room for improvement. Pros: Perfect location right at the center of the beach, right in the middle of all the shopping & restaurants The pink umbrellas are exclusive to hotel guests, so I feel safer to leave items laying around. Though it is still strongly advised to not leave valuables unattended. Staffs are all extremely nice and helpful. Cons: Valet parking takes too long. Needs new rental surfboards. It is difficult to find a board that isn't heavily damaged. No turn down service. This is something I would expect from a 5 star hotel, especially when it is one of the Starwood Luxury Collection Room service needs to pay more attention to details. I had to request more shampoo and conditioner when I ran out. These things should be refilled at least once every other day. Fire alarm went off in the middle of one night for about 30 seconds waking almost everybody up. No explanation was given. I called guest services but no one answered, then asked about the event the next day but still couldn't get an answer why the fire alarm went off. On the fence: The hospitality suite provided for already checked out guests is great, however the suite feels old and needs an update. Also the shower room is dirty, and again, low on bodywash, shampoo, and conditioner. I would stay at this hotel again and would recommend it to others
Genuine Expedia guest review
Other trip Aug 30, 2014
Wayne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful grounds, spacious rooms and a very helpful staff!
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 14
  • Next >