"Excellent location but..."
the hotel desperately needs renovation. The elevators dated back to 1960's era. Slow but steady. Bathroom amenities are so so. Shower control button fell off. The staff was helpful. The location was the best feature.Genuine Hotels.com guest review
"The Grand Dame of Waikiki Hotels"
The second oldest hotel on Waikiki has been updated with all of the latest amenities - but maintains its original charm and elegance. The service was excellent and we enjoyed our Ocean View room in the tower - especially having morning coffee on the balcony. We purchased the package with the breakfast included - and the choice of food was excellent. […] Overall our stay was wonderful! Read moreGenuine Hotels.com guest review
The Royal Hawaiian is an oasis of classic elegance among giant corporate hotel chains towering over it. Driving in feels like your leaving corporate Waikiki and entering a country home. It's size provides for personal guest friendly service. It has six floors. You can access beach, gardens and walk to the zooGenuine Hotels.com guest review
Don't think they should charge for lounge chairs on beach.Genuine Hotels.com guest review
"wonderful historic hotel"
This hotel is a classic. It is in the center of all the action but once inside it is a quiet refuge. The service is wonderful. They greet you with a cold drink and a comfortable chair while you check in. No waiting in line. Your luggage is taken upstairs while you enjoy a drink or a snack in the shade overlooking the ocean. The rooms are large, clean, […] and comfortable. The gardens around the hotel are beautiful. It feels like you are in an old romantic movie. Treat yourself to something special by spending a night or two here. Read moreGenuine Hotels.com guest review
Beautiful, stately, historic hotel with impeccable service.Genuine Hotels.com guest review
"Awesome stay in the Royal Hawaiian"
All was great!!Genuine Hotels.com guest review
HIGH END AND OVERPRICED ESPECIALLY THE $35 DAILY HOTEL CHARGE AND THEN THEY HAD THE NERVE TO CHARGE FOR BEACH CHAIRS AND UMBRELLASGenuine Hotels.com guest review
Hawaii is no doubt Paradise - The R H is one of the premier hotels - excessive pricing leaves it not for the average Joe - When you have to pay $40 to 140 for an umbrella and a chair or a cabana this seems a little excessive. We stayed in the R H 31 years ago and this sentimentally was the reason I chose this hotel again - However I would not recommend […] it unless you can throw caution (and $$$$$) to the wind Read moreGenuine Hotels.com guest review
"Pink Palace of the Pacific"
Extremely luxurious and full of special amenities. Favorite place in the whole world! Exceptional food, attentive servers (especially Beach & pool attendants). Professional photographer took beautiful pictures. Pricey, but definitely worth it! Can't wait to visit again!Genuine Expedia guest review
great experience the hotel staff are friendly and hotel is nice but pricey little bitGenuine Expedia guest review
"FOOD WAS DISAPPOINTING"
THE HOTEL IS BEAUTIFUL, BUT YOU WOULD EXPECT BETTER FOOD AT A 4-5 STAR LUXURY HOTEL. WE WERE UPGRADED FOR HALF THE PRICE TO AN OCEANFRONT WITH BALCONY - WHICH WE LOVED, HOWEVER THE ROOM ALWAYS HAD ANTS AT THE COFFEE MAKER, THE REFRIGERATOR DIDN'T WORK AND OUR FOOD SPOILED. BUT THE WORST THING WAS THE QUALITY OF THE FOOD - THE SALADS, FISH AND CHICKEN […] WERE THE SAME QUALITY AS A BOSTON MARKET - NO BETTER THAN AN APPELBEES OR DENNYS. THERE ARE MANY GREAT PLACES TO EAT AROUND THE HOTEL, BUT TRAVELING WITH AN 81-YEAR OLD MOM, I DIDN'T WANT TO HAVE TO LEAVE THE HOTEL EVERYDAY TO SEARCH FOR FOOD. THE FOOD AND BEVERAGE MANAGER NEEDS TO ASSESS THE QUALITY OF THE FOOD, ESPECIALLY THE PRODUCE FOR THE SALADS, AND THE CHICKEN AND FISH EXPERIENCE WAS HORRIFIC. I AM A HEALHTY EATER AND EXPECT A QUALITY THAT IS CONGRUENT WITH THE MONEY I AM PAYING TO STAY AT THAT HOTEL.. OVERALL EVERYTHING ELSE WAS FABULOUS. THE WAITRESSES AT THE MAI TAI BAR NEED A LESSON IN MANNERS AND CUSTOMER SERVICE. Read moreGenuine Expedia guest review
"The grand lady is tired."
The Royal Hawaiian is still charming, but she is crammed between the shopping strip and shoulder to shoulder hotels on either side. Good luck finding her in the dark! There are so many one way streets you will find yourself driving in ever-widening circles before you end up at the bottom of the drive where she is hiding. The room was in the older part […] of the hotel…and there was old containers of restaurant food in the refrigerator, a broken shower head and shade pull. Three strikes and I had to speak up. The staff was very apologetic, and I was upgraded to a room in the tower, but it left a bad taste in my mouth. The daily resort fee, expensive food and "rental" fees for the privilege of sitting on a beach chair easily added another 30% to the cost. I'll stay elsewhere and do a walk-through next time. That's enough for me. Read moreGenuine Expedia guest review
"A Waikiki Classic"
This was my first stay in the older section of the hotel as opposed to the tower and also my first stay since the massive renovation several years ago. We had a great time here as always and I loved having the garden view. On Friday and Saturday nights it was a little loud due to music playing nearby, but it didn't last long and didn't prevent me from […] going to sleep. The breakfast that was included had many delicious options with big portions that kept us from being hungry at lunchtime. The pool service was also nice with attendants stopping by to offer ice water, cold towels, small smoothies and freshly cut pineapple wedges. The staff was gracious as always and only added to a wonderful stay. I will be back again and look forward to the next time! Read moreGenuine Hotels.com guest review
Very relaxing right next to the hustle and bustle of WaikikiGenuine Expedia guest review
"Our stay at "The Royal Hawaiian Hotel""
We have been staying at "The Pink Palace " since the 1980s and it has always been a wonderful experience. In 1988 we brought my mother who had come over from Europe for a family visit and who, as an experienced traveler, was also impressed with the amenities of the hotel, i.e. the cleanliness of the rooms and the overall quality of service. This year's […] visit was no exception. We hope to continue our annual visits for many years to come. Read moreGenuine Hotels.com guest review
"Clean Nice Old Style Room"
I like everything about the room with the exception in the bathroom. I feel like it's very tight, like you are in a plane or in the trailer. Overall the room is great, love the walk in closet and the pillows is sooo comfy ;)Genuine Hotels.com guest review
"Ocean on one side, top notch shopping on the other"
Loved our stay at the Royal Hawaiian! Located right in the center of Waikiki! Only downside was the resort fee didn't cover the things we wanted it to cover ..... Beach chairs, reciprocal use of the infinity pool at the sister hotel Sheraton next door. (We could use one pool there but not the other. At $36 per night , we felt the fee could have covered […] more. It did, however, cover valet parking, but we were unaware and didn't rent a car. Read moreGenuine Hotels.com guest review
"Very nice hotel."
Grand hotel, secluded from the mobs of Waikiki. Would stay here again.Genuine Expedia guest review
Beautiful hotl right in the middle of all the sights. Has a gorgeous view of the ocean steps outside of hotel.Genuine Expedia guest review
"Royal Hawaiian ....... Royal Treatment !!"
Impressive !!Genuine Hotels.com guest review
"Best Hotel Ever!"
Even though this was not our first visit to Honolulu, this was our first time to stay at the Royal Hawaiian Hotel, but will not be our last. When we say it was the best hotel ever, we mean just that. The atmosphere is quite different from any other place. The staff is friendly, helpful, courteous. The rooms are spacious and comfortable. Any need you […] have, the hotel will meet if it is within their ability to do so. The Azure Restaurant is a 5-star restaurant. Room service food is equally superior--try their hamburgers and you'll never be sorry. We stayed 5 nights; wish it had been longer. The hotel is very convenient to Waikiki Beach (on it!), and very convenient to shopping and restaurants. Amenities abound. You will leave feeling pampered and appreciated. Nothing else like this anywhere! Read moreGenuine Expedia guest review
"on the beach five star hotel"
it was my daughters last night in Hawaii....and she asked me if i could get her a room in the Royal Hawaii Hotel which is pricey....the starting price of a room is $400...well expedia couldn't have been more accommodating i phoned and spoke with Ella of Expedia and explained my situation of being a moon the east coast and trying to purchase this room […] for my daughter ....Ella made it happened and more ...she had got the best room for the best price and breakfast early check in....couldnt have been more delighted with Ella of Expedia and the staff at the Hotel Royal Hawaii....my daughter checked in and the staff made sure her stay was a highlight of her trip...I have promised when i go to hawaii i will stay at the same hotel...thank you Ella of Expedia for helping me and my daughter have a incredible experience !!!!! Five stars all around !!! Dawn Read moreGenuine Expedia guest review
"Short Sheets and No Coffee"
Every night we had to ask the staff to replenish our in-room coffee. Not the best coffee in the world but it was a good first cup before we went down to breakfast - but not if they never give you two new packages when they clean the room each day. Bigger problem was the use of queen-size sheets on a king-size bed. On two occasions we got into bed to […] find the bottom sheet did not extend far enough to cover a well-used mattress pad. We are both tall and that meant our feet were on the dirty pad. This is not the Royal Hawaiian of old. Read moreGenuine Expedia guest review
"Great hotel and grounds"
Loved our stay at the Royal Hawaiian. Nice room, helpful staff and wonderful grounds. The beach is possibly the best I have ever seen. Location is close to shopping and many fine restaurants.Genuine Expedia guest review
The Royal Hawaiian Resort turned out to be just the right choice for a seven day treat/retreat for a single lady recovering from a two and a half year divorce struggle. The location was perfect ......located right on the reflective sandy beach with the ocean rushing up and retreating, a few steps away from wonderful distracting shoping (both designer, […] open air world market offerings and everything in between. The old world charm of the resort itself; plus a very personable staff make this resort a winner. Read moreGenuine Expedia guest review
"Amazing hotel great location !"
Never been so welcomed in a hotel like this the staff make you feel your some one very important . Great location and the rooms were super clean and very nice and comfy i will never stay at any other hotel when i go back to wikiki . This is my new wikiki home . I love you guys !Genuine Expedia guest review
"Great adult place to stay on the beach in Waikiki"
I really love this place. The best location on the beach, quiet for Waikiki and beautiful architecture. The place is better suited for adults than children. This is the real, old Hawaii.Genuine Hotels.com guest review
Very small rooms, run down hotel, they tried to put lip stick on a pig.Genuine Expedia guest review
"Paradise on Waikiki"
Amazing place. Impeccable service. Wonderful food. Beach view from room was wonderful. Would definitely stay again.Genuine Expedia guest review
Beautiful hotel, great staff, food but the bed was very uncomfortable.Genuine Expedia guest review
"Better Value Elsewhere"
We didn't get a king size bed as requested, and the hotel staff explained at check-in that even though we selected the option when we purchased from expedia, there are no guarantees. I didn't appreciate that, but we just moved the beds together anyway. I felt like it was a bait and switch.Genuine Expedia guest review
"Ultimate Glamour at its Best."
This is our first trip to the Royal Hawaiian, my husband & I went Crazy for this hotel. Not only is it Drop Dead Gorgeous, it has the Best Beach on the strip. We are staying at the most Beautiful Historical Mansion on the water front. Every where you looked, every detail was done to perfection. The entire Hotel has the Old Hollywood Glamour. The Royal […] stood out from every hotel in Waikiki. No other Hotel has Beautiful Gardens with all the Hawaiian Flowers that compliment this Gorgeous Pink Hotel. The Coconut Grove was so peaceful & had the old Hawaiian Island Style. The staff were so Friendly & the service was Amazing. Everything was spot on. After being in the Royal Hawaiian, I can not stay at any other hotel in Waikiki. We fell in Love with this Hotel. We definately will be back. Looking forward to our next stay. Read moreGenuine Expedia guest review
"beautiful historic hotel"
beautiful hotel, the building is gorgeous and the beach and location are great. rooms are a bit outdated but it doesn't matter that muchGenuine Hotels.com guest review
"Dream place to stay ."
My Wife and I are staying there at least every other year throughout the past 20 years . It is most unique And best location resort to stay in Waikiki Beach .Genuine Expedia guest review
"the washroom is too small. no bathtub."
good position and verry quiet.with nice beach near lots of store easy to have somthing eattingGenuine Expedia guest review
"Beautiful old hotel on the Waikiki beach"
We had an 11 day stay at this hotel and had an almost perfect time. We prepaid our vacation in the fall and had requested particular rooms. Our room was an 'adjoining' room. It would have been very pleasant if we had brought family because we would have known who was in it! Needless to say, the room occupants - which were several in those 11 days - […] were not really gracious and you could hear EVERYTHING going on NIGHT and day. The hotel apparently didn't think this was a problem, but we slept maybe 3 nights out of 11! They weren't concerned until the last night. The staff was excellent and our rooms were made up every day. They have a resort fee in addition to your stay of $37.00 per day. There aren't many frills to that one. It was gorgeous scenery and very romantic... Be Read moreGenuine Expedia guest review
"Romantic stay in paradise"
I am so glad my wife and I stayed here for our honeymoon!Genuine Expedia guest review
I know how hard it is to maintain an historic landmark in top shape and you have done it. Good job!Genuine Hotels.com guest review
"Royal Hawaiian Experience"
I went with my two kids and we had a wonderful time there! The staff was very professional, and whatever we needed, they were very helpful. We had an ocean front room with a balcony, and it was worth it. However, if you are a non-smoker make sure to ask them to be on a floor that has no-smoking. We like leaving the windows open, and at night, the smokers […] would come out and smoke and you could smell it. So much, that we'd shut the windows! We never complained about it though, so... Read moreGenuine Expedia guest review
"Great Staff and Amazing beach"
The staff was cheerful and eager to serve. This hotel has the best beach access on Wiakiki. Lots of activities. I enjoyed the surfing and paddle boarding. I also had an amazing beach view and a great room. The main shopping district is right in front of the hotel. Parking and Valet were covered by the resort fee ($36/day when I stayed ) which also saved […] a bit of money. I will definitely stay there again next time I go. Read moreGenuine Expedia guest review
"Paradise and more"
arrived 1:30 room was ready , but not the room i had requested, nothing we could do at the time so we stayed one night in the first room, later the second day we were able to get the room with a king bed. Staff was very helpful and professional. rain, rain, thank you for the pink umbrella came in handy. Growing up i visited the pink palace several times […] and always thought it would be a great place to stay, it is and i can check off one more thing on my bucket list. thank you very much! Read moreGenuine Expedia guest review
"Great refuge from Waikiki craziness"
Let's face it. Waikiki is crazy, noisey, and full of people. I stay down there because of it's convenience to the working part of my trip. And since I'm mixing business and pleasure, I want a decent place to stay. The Royal Hawaiian is a wonderful respite from all the nonsense. It is lovely piece of Hawaiian history that has been lovingly cared for […] by its owners. The service is excellent, food very good and the beach nice. The pool is small but you can next door to the Sheraton for something bigger. The grounds are beautiful and quiet. The rooms are quite nice although most don't have patios like newer hotels. Not a big deal; just plan accordingly. I'd stay here again in a heartbeat. Read moreGenuine Expedia guest review
"Very nice room. Right on the beach."
The staff greeted us as soon as we stepped out of the shuttle with a laye and beads and we we given a cold cloth to freshen up with and a glass of juice as we were checking in.. The room exceeded our expectations and it was just steps from the beach. We booked it all through Expedia and we couldn't have been more pleased. The staff were all very helpful […] and friendly and made us feel very welcome. It was our first trip to the Island so we were very pleased and would definitely recommend it . The grounds were very pretty and well kept as we'll and it was within walking distance to many shops and restaurants . Read moreGenuine Expedia guest review
Very nice hotel. Great location and comfort room condition.Genuine Expedia guest review
"Luxury hotel on the beach."
This was our first time at the Royal Hawaiian. It was a beautiful hotel with larger rooms than I expected. We were walking distance to many shops and restaurants.Genuine Expedia guest review
The visit began with completely indifference by the bell desk and a long wait to check in, followed by a snarly staff person (who, I am sure from his perspective, was gracious enough to allow me to check in). No greetings, no smiles: just utter indifference. The hotel charges a resort fee except that it was well-nigh impossible to take advantage of […] some of the supposed benefits, such as a photograph (several queries quickly came to naught). No turnover service. As a final coup de grace, I was waken up slightly after 8 am on the day I was to check out by room service staff who wanted to "clean" my room. Is the hotel nice? Yes, of course: a wonderful location, a beautiful beach. The staff encapsulates the spirit of anti-Aloha, however. Read moreGenuine Expedia guest review
"In need of updating"
We have vacationed for two weeks at this resort for each of the past five years. It is a beautiful old hotel, and was great when it was remodeled five years ago. It is now in need of upgrading, carpets towels and other items need replacing. The rooms are small, and the bathrooms are incredibly small. The beach chairs now cost you $40.00 a day rent when […] they used to be free. They also have a substantial daily resort fee. We used to feel like we were treated like royalty there, now we feel like we are treated like cattle. We will not return to this resort. Read moreGenuine Expedia guest review
"nice hotel.excellent location to balanceof the bea"
very nice personnel, breakfast very good, location to activities very good, only disdappointment was that the web site was not consistent in the2room suite,one room was OK, second room could not connect and hold to use .Genuine Expedia guest review
"interior deco is exquisite. service is pleasing."
we only stayed one night. not much to share but as mentioned the interior deco is exquisite. also like its pink color which makes this hotel very unique. like to sitting at its Maitai bar watching the sunset though could not see sunset directly. Maitai is very good. sweet and tender which i like it very much. location is great. convenient for shopping […] and eating Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )