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  • The Fairmont Orchid, Hawaii
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1 room,  2 adults 
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Room 1:

The Fairmont Orchid, Hawaii - Hawaii (The Big Island)

19.951428, -155.85694
4.5 stars
1 N Kaniku Drive Kohala, Kamuela, HI, 96743 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $359
available on 05/19/13
Price Match Guarantee
4.6 359 5

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    The Fairmont Orchid, Hawaii
    View The Fairmont Orchid, Hawaii on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near The Fairmont Orchid, Hawaii

    • Francis H.I'i Brown North Golf Course Hotels - Kamuela 1400 yards
    • Francis H.I'i Brown South Golf Course Hotels - Kamuela 1.1 miles
    • Waikoloa, HI (WKL-Waikoloa Heliport) Hotels - Hawaii (The Big Island) 2.1 miles
    • Kohala Coast - Waikoloa Hotels - Hawaii (The Big Island) 3.3 miles
    • Hapuna Beach State Park Hotels - Kamuela 3.4 miles
    • All landmarks in Kamuela

    Nearest hotels to The Fairmont Orchid, Hawaii

    • Mauna Lani Bay Hotel and Bungalows
      4.5 stars
      1200 yards from The Fairmont Orchid, Hawaii - Kamuela
    • Villages at Mauna Lani
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      1200 yards from The Fairmont Orchid, Hawaii - Kamuela
    • Mauna Lani Point
      4.0 stars
      1.4 miles from The Fairmont Orchid, Hawaii - Kamuela
    • The Islands KaMilo Estate
      1.6 miles from The Fairmont Orchid, Hawaii - Kamuela
    • Kings' Land by Hilton Grand Vacations
      3.5 stars
      1.9 miles from The Fairmont Orchid, Hawaii - Kamuela

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    Nearby Beach hotel Kamuela

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    • Kona Seaside Hotel
      2.0 stars
      4.0 from 387 guest ratings
      "Comfy and great location." Reviewed by a Hotels.com guest on Feb 26, 2013

      This hotel is nothing fancy but it is very comfortable. Our room was on the street side overlooking the pool. The hotel is located at a busy intersection on one side (the pool side) and the waterfront is on the other side, across the street. It is located at the very end of the long stretch of tourist shops, hotels and restaurants and I liked being away from the busiest action. About a block from a quiet, little sandy beach with snorkeling, calm swimming and board/kayak rentals. Also walking distance from fast food, a big box store, and a good brewery/restaurant. I can think of only a couple of "cons"- there were teeny tiny ants in our bathroom so we couldn't leave anything setting out and the fact that nothing in the area is open late. We arrived at night and had difficulty finding a place to eat nearby. Some of my family members stayed at a more expensive hotel up the street but I would stay at this hotel again. Perfectly comfortable for those that do not intend to spend much time in the room anyway.

    • Mango Sunset Bed and Breakfast Inn at Lyman Kona Coffee Farm
      2.5 stars
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      Reviewed by a Hotels.com guest on Feb 22, 2013

      This guest did not leave a comment.

    • Outrigger Fairway Villas
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    • Castle Waimea Country Lodge
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      2.7 from 23 guest ratings
      "Value motel" Reviewed by a Hotels.com guest on Feb 16, 2013

      The Lodge is in an inland mid-point area of the island, in ranch country. It's a drive to either shore but less of one than if you'd stayed in Hilo and drove to Kona for the day, for example. The room was BIG, with two queen-sized beds. The bathroom, while adequate, needs maintenance of the sheet vinyl floor and the lower door. The TV is old and the cable system funky, but you may not be in the room all that much. If you're looking for a resort, this is not it. If you are going to drive around Hawaii anyway, and want a value home base, this could work.

    • Uncle Billy's Kona Bay Hotel
      2.0 stars
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      "Fine family fun" Reviewed by a Hotels.com guest on Jan 31, 2013

      Uncle Billies is great. It's not the Ritz but you are not paying for the Ritz. The restaurant has reopened . Food was fine and entertainment good. So close to Vocanoes National Park and other great attractions. Ask for the superior rooms. Lite breakfast fine. It's Hawaii - eat papaya!

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    Overview of The Fairmont Orchid, Hawaii - Kamuela

    Location.
    The Fairmont Orchid in Kamuela, Hawaii, is poised on 32 tropical acres along the sunny Kohala Coast on Hawaii's Big Island. Adjacent to the Francis H. I'i Brown Golf Course, this oceanfront property is one-half mile from the Puako Petroglyph Archeological Preserve. Complimentary shuttle service within the resort is available upon request.

    Hotel Features.
    Hawaiian music accompanies the Hawaiian cuisine served at Brown's Beach House, featuring locally grown produce, mainland meats, and island seafood. The Orchid Court provides al fresco, buffet-style breakfasts and a la carte selections, while Norio's Sushi Bar & Restaurant boasts a menu featuring tempura, fresh sushi and teriyaki. Oceanfront massage cabanas and waterfall massage houses are hosted at Spa Without Walls, where pampering services include the Big Island Coffee & Vanilla Exfoliation Treatment and the Lomilomi Massage. A 36-hole championship golf course is featured at the Francis H. I'i Brown golf course, while 10 tennis courts reside at the property's Vic Braden Tennis College. A fitness center contains free weights and cardiovascular equipment. Kayaking, surfing and snorkeling are available on site, with additional amenities including two lava-rock spa tubs, and a 10,000-foot oceanfront pool. Children's activities include the Keiki Aloha program, offering nature walks, snorkeling and arts and crafts activities for a fee.

    Guestrooms.
    The 540 guestrooms feature crown molding, teak-wood furnishings, upholstered armchairs and decor in tones of khaki, saffron yellow and pale jade. Sliding-glass doors open to private furnished lanais with ocean or garden views. Bathrooms feature dual marble vanities, complimentary toiletries, bathrobes, phones and separate showers and bathtubs. Guestrooms feature LCD cable televisions with pay movies.

    Image of The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
    4.6 out of 5 Outstanding (359 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Hotel staff were very accommodating. Our room was clean and very comfortable. Beautiful place all around! by Roberta  from Gilbertsville, PA on 05/08/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Fairmont Gold Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed or 2 queen beds. 522 square feet. Ocean view. Lanai. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Cable/satellite television channels. Video-game console. Multi-line speakerphone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Microwave (on request). Refrigerator (on request). Air conditioning. Window opens. Smoking permitted.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Ocean View Executive Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed or 2 queen beds. Ocean view. Lanai. 1050 square feet. Desk. In-room safe. Wireless and wired (high-speed) Internet access (surcharge). Cable/satellite television channels. Video-game console. Multi-line speakerphone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Microwave (on request). Refrigerator (on request). Air conditioning. Window opens. Smoking permitted.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Partial Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed or 2 queen beds. 522 square feet (48 square meters). Lanai. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Cable/satellite television channels. Video-game console. Multi-line speakerphone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Microwave (on request). Refrigerator (on request). Air conditioning. Window opens. Smoking permitted.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Fairmont Garden View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed or 2 queen beds. 522 square feet. Garden view. Lanai. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Cable/satellite television channels. Video-game console. Multi-line speakerphone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Microwave (on request). Refrigerator (on request). Air conditioning. Window opens. Smoking permitted.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed or 2 queen beds. 522 square feet. Ocean view. Lanai. Desk. In-room safe. Wireless high-speed Internet access (surcharge). Wired high-speed Internet access (surcharge). Cable/satellite television channels. Video-game console. Multi-line speakerphone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Separate bathtub and shower. Makeup/shaving mirror. Bathroom phone. Bathrobes. Bathroom scale. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Microwave (on request). Refrigerator (on request). Air conditioning. Window opens. Smoking permitted.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 or 2 beds. 522 square feet. Ocean view. Desk. High-speed Internet access (surcharge). Multi-line speakerphone with voice mail. Cable/satellite TV. Minibar. Coffee/tea maker. Refrigerator and microwave on request. Complimentary newspaper. Hair dryer and complimentary toiletries.

    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Cable TV service
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Furnished balcony
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lanai
    • LCD TV
    • Makeup/shaving mirror
    • Microwave (on request)
    • Minibar
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Separate bathtub and shower
    • Slippers
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Check-in time starts at: 3 PM
    • Check-out time is: Noon
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Garden
    • Gift shops or newsstand
    • On private beach
    • Patio
    • Picnic area
    • Poolside bar
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - outdoor
    • See more facilities
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Billiards
      • Clubhouse
      • Coffee shop or café
      • Elevator/lift
      • Luggage storage
      • Number of floors - 6
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Tennis on site
      • Total number of rooms - 540
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Cable TV service
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Extra towels/bedding in room
      • Furnished balcony
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • Lanai
      • LCD TV
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Multi-line phone
      • Pay movies
      • Refrigerator (on request)
      • Separate bathtub and shower
      • Slippers
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Parking (surcharge)
      • Porter/bellhop
      • Secure parking
      • Valet parking
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • The Fairmont Orchid, Hawaii is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2010 Travel + Leisure 500.

    Dining

    Brown's Beach House - Menu of Pacific Rim and Hawaiian regional cuisine featuring locally grown produce, fresh seafood from island waters, and mainland meats. Open for dinner, with nightly Hawaiian music.

    Norio's Japanese Restaurant & Sushi Bar - Features authentic, traditional Japanese cuisine. An up-close-and-personal culinary experience is offered from a 12-seat sushi bar. With tables overlooking koi ponds, this intimate dinner restaurant features fresh sushi, teriyaki, tempura, and a selection of sakes and wines.

    The Orchid Court - This breakfast restaurant serves daily buffets and à la carte items in an open-air setting with tropical garden and waterfall views.

    Brown's Deli - Offering on-the-go snacks, sandwiches, fresh fruit, salads, pastries, and coffee drinks. Open all day.

    Luana Lounge - Located near the main lobby, this leisurely and comfortable spot is perfect for relaxing and enjoying tropical libations and delectable pupus (appetizers). Features local Big Island art. Open mid afternoon until late night.


    Hale Kai Restaurant - Watch endangered sea turtles bask on the shore from this toes-in-the-sand, family-style-dining restaurant. Serves a broad menu of lunch and dinner favorites, desserts, and cocktails. Located poolside. Open from late morning until late evening.

    Kahakai Bar - Cocktails and pupus are served beachside under a Polynesian-style thatched roof. Open from late morning until early evening.

    Recreation

    Resort staff can assist guests with snorkeling, scuba diving, kayaking, and other water sports; fees apply. Cultural and nature hikes are also available (surcharge). Complimentary water-aerobics classes are held in the resort's 10,000-square-foot freeform pool each morning. Other facilities include two outdoor spa tubs, and a fitness center. Guests have access to 10 tennis courts, with a pro shop and instruction available; fees apply.

    For a one-time per-person fee, guests may obtain an optional activity pass that includes snorkeling, beach, and kayak equipment; yoga, surfing, and tennis lessons.

    The Fairmont Orchid is adjacent to the Francis H. I'i Brown Golf Course, which features two 18-hole, par 72 golf courses with ocean views and green fairways patterned with black lava.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball on site
    • Bicycle rentals on site
    • Bird watching on site
    • Complimentary bicycles on site
    • Fishing on site
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails on site
    • Horse riding/rental nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Running track/path on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Tennis lessons on site
    • Tennis on site
    • Volleyball on site
    • Whale-watching on site
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.50 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.50 per day (rates may vary)
    • Fee for wireless Internet in all public areas: USD 14.50 per day (rates may vary)
    • Fee for high-speed Internet (wired) in all public areas: USD 14.50 per day (rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 20 per hour (rates may vary)
    • Self parking fee: USD 17 per day (in/out privileges)
    • Valet parking fee: USD 22 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    The Fairmont Orchid, Hawaii Kohala Coast - Waikoloa

    A short guide to Kohala Coast - Waikoloa

    Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.

    see all hotels in Hawaii (The Big Island)

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Francis H.I'i Brown North Golf Course - 1400 yards

    1.0 - 3.0 mi

    • Francis H.I'i Brown South Golf Course - 1.1 miles
    • Waikoloa Heliport (WKL) - 2.1 miles
    • Puako - 2.5 miles

    3.0+ mi

    • Hapuna Beach State Park - 3.4 miles
    • Hapuna Golf Course - 3.8 miles
    • Mauna Kea Beach - 4.3 miles
    • Waikola Village Golf Club - 4.4 miles
    • Pu'ukohola Heiau National Historic Site - 5.6 miles
    • Kawaihae - 6.7 miles
    • Hamakua Macadamia Nut Company Visitor's Center - 6.8 miles
    • Kamuela Waimea-Kohala Airport (MUE) - 12 miles
    • Kailua-Kona Intl. Airport (KOA) - 19 miles
    • Upolu Point Airport (UPP) - 22 miles
    All hotels in Hawaii (The Big Island), Hawaii, United States
    Reviews
    • All (359)
    • Business (4)
    • Romance (50)
    • Family (43)
    • Friends (7)
    • Other (255)
    4.6 / 5
    Outstanding

    Score breakdown (from 359 reviews)

    • 5.0
      (245)
    • 4.0
      (89)
    • 3.0
      (21)
    • 2.0
      (3)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.6
    • Comfort
      4.6
    • Condition
      4.6

    Reviews: Overall

    • <Previous
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    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Paradise!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel staff were very accommodating. Our room was clean and very comfortable. Beautiful place all around!
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Roberta
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Fairmont Orchid is a great hotel on the Big Island. Comfortable rooms, lots of restaurant options, great pool and view of the ocean. It's fairly isolated, so renting a car is a good idea if you want to see the island (and car rentals are cheap). We tried a few restaurants in Kailau and were very pleased, especially Jackie Rey's and Kona Brewery. […] If you want to relax, enjoy the weather and take it easy you cannot go wrong here. Read more
    Genuine Hotels.com guest review
    7 night trip in Apr 2013
    Doug
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall I would give this hotel an excellent rating. Everyone was very pleasant, food was very good and valets were quick on their toes.
    Genuine Hotels.com guest review
    7 night trip in Feb 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Tranquility and serenity."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful resort experience. Our room had a partial ocean view overlooking the beautiful golf course and was tranquil and quiet - just what we were looking for. The room was spotless and very recently updated including a fresh coat of paint without a single mar or scratch on the walls. The rooms have refrigerators which was convenient. Self park costs […] nearly as much as valet so we used the valet. Good exercise facility and yoga classes including "FloYo" which takes place in their beach lagoon on paddleboards for those who might enjoy this (my wife enjoyed it immensely). Read more
    Genuine Expedia guest review
    Other trip
    Feb 10, 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Disappointed with attitude of front desk staff"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      5.0
    I booked a partial ocean view deluxe type of room with a king bed months before my trip to the Big Island Hawaii for a romantic getaway. The type of room with king bed was confirmed on the Expedia itinerary. When I arrived at the Fairmont Orchard I was informed by the front desk personnel that they only had a room with two queen beds. I was told by […] the front desk staff that room type is not guaranteed when booking through Expedia. Even though I am a member of the Fairmont President's Club, I was told that no rooms with a king bed were available and that I had no choice but to take the room with two queens. The room itself had not been properly cleaned. There were cookie crumbs all over the floor that you could obviously feel when walking barefoot. I had to call for housekeeping to come and vacuum the room. Not the level of cleanliness that I would expect from a five star hotel. Although the hotel serving staff at the pool, bars, and restaurant were excellent, the front desk personnel were generally rude and not at all helpful. Valet parking is understaffed and expect to wait a while for your car if you valet. On a positive note: This used to be the Ritz Carlton, and the hotel in general still feels like a Ritz. I had stayed at this hotel about 15 years ago when it was the Ritz, and the hotel common areas are still beautiful, wonderfully landscaped, and well kept up. This hotel does not show its age. Overall a great hotel with some staff that doesn't really care. Read more
    Genuine Expedia guest review
    Other trip
    Feb 8, 2013
    Doc
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "great golf, beach, grounds, room and balcony view"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time at the Fairmont Orchid. Gold, views, food and drinks left us completely thrilled. This was the final and memorable day, morning and night of our trip to Hawaii
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    3.0 / 5
    Good
    "Cockroach-siting"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Good hotel. Friendly staff, nice ameneties. Unfortunately, I had a cockroach crawl into my room right as room service was coming with my dinner. Good-sized cockroach. Probably wouldn't stay here again, nothing special at this hotel compared to the ones around it
    Genuine Expedia guest review
    Other trip
    Jan 30, 2013
    Dan
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Jan 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Best swimming pool and snorkeling lagoon ever!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved swimming in the free form pool, around hibiscus and palm trees, next to the ocean. It took me 7 minutes to swim one entire passage around the pool. Warm water, warm day, I was usually alone swimming daily 8-9 a.m. The pool is only 3 1/2 feet deep, so also would be ideal for water walkers. Big soft towels are provided by the pool. Snorkeling […] amid turles and colorful fish in the hotel's very large beautiful lagoon was best of any of the 4 islands we have visited. Winter ocean waters being especially dangerous, swimming and snorkeling in protected hotel waters is a priority. What gorgeous grounds, with stunning waterfalls, abundant flowers, exotic plants. Our comfy room looked out on ocean and mountains. Loved our evening dinners at their beach cafe, watching the sun set over the ocean, sipping our mai tais and strawberrry-coconut smoothie. Read more
    Genuine Expedia guest review
    Other trip
    Jan 21, 2013
    Jeanie
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Fantastic Hotel for couple"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Though Location is not convenient, we was satisfied with the facilityand comfortable stay. If we booked this hotel for next new year vacation, I want to stay at least 3 days in a row.
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    Mari
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Nice place for families, older couples"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Beautiful location, nice variety of restaurants (they morph from breakfast buffet in the morning to Japanese dining in the evening). Several out door restaurants for lunch and dinner. The pool area is very nice. There seemed to be a lot of young couples with young children, as well as seniors. Golf courses didn't seem to be busy anytime of day. Lovely […] Hawaiian musicians in the evening at the Luana Lounge (before and after sunset) and Brown's Restaurant during the dinner hour. There is a little bay with a very small crescent sand beach so if you are looking for long walks on sandy beaches you have to go off property. Read more
    Genuine Expedia guest review
    Other trip
    Jan 12, 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Quiet, accomodating luxury."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a beautiful property, very comfortable and relaxing. The staff is friendly and accomodating. I was there a short time so I did not use the spa or all of the dining options at the property, but proximity of shops was a positive for shopping and dininng.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Been there twice now. Highly recommend."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A very upscale experience. The pool is large and you don't have to fight for space. The beach cove is perfect for children. The rooms are spotless and very comfortable. The staff is extremely accommodating to any of your needs. There is a refrigerator in the room and a great grocery store down the road for small items. I'll be back.
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Jen-Lynn
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    3.0 / 5
    Good
    "Avoid during peak season"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    This property failed to manage the peak season crowd during the Christmas holiday and demonstrated frustrating service inconsistency on a daily basis. If you go there, find out in advance if the hotel is fully booked. If so, be careful because there is not enough capacity in their shared facilities - restaurants, pool, beach, etc - to handle a fully […] occupied hotel. We endured long waits for seating and food at the restaurants (simple things like plates weren't available some days on the breakfast buffet), we had to fight to get a space near the pool, and the other hotel guests were forced to be overly assertive which made the entire stay anything but relaxing. On the upside, the property itself is beautiful and the snorkeling right off of their beach is excellent. Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Great accommodations; some staff need kick in pant"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel, room accommodations, and general experience are great. The front desk and bell staff provided the kind of service you'd hope for and expect at the Fairmont. However - other service staff was decidedly disappointing, particularly in the restaurants. More than once we encountered rude and indifferent service staff - a surprise and disappointment, […] as our last trip to the property in 2010 was delightful all the way around. The property is well maintained, with more upgrades underway, the grounds a re great, etc. - just have to work on the service staff. Read more
    Genuine Expedia guest review
    Other trip
    Dec 22, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We will be back.
    Genuine Hotels.com guest review
    5 night trip in Dec 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great location and high quality"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A superb and well run hotel with pleasant and friendly staff. Hotel location is wonderful and the rooms are comfortable, clean and well appointed. Since our last visit, where I was annoyed they deemed it necessary to charge for parking, it was a very pleasant surprise to find that this was no longer the case. Well done.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Great High End Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was great. Expected to have ridiculously priced food and was not disappointed, but at least it was okay. Golf course was great, friendly staff, the room was perfect. We have only two areas that the hotel could improve: 1. The main swimming pool needs to be heated; 2. The hallways don't need to be so air conditioned.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    Mike
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Paradise on the island"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Exceptional service, friendly staff, beautifully maintained grounds, lots of great beachfront property adjacent and onsite to walk or jog along, lagoon was great for water activities staying close to the resort...definitely would recommend.
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2012
    BJM
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Understated Elegance"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Understated elegance...a beautiful relaxing and peaceful time. A tad annoying to be charged for random things like parking...but overall lovely!
    Genuine Expedia guest review
    Other trip
    Nov 16, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great place for a couples getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Fairmont is a beautiful property with VERY friendly staff and great location. The Concierge desk gave us great recommendations from places to eat and activities to do. Be prepared to pay high prices for the restaurant experience. The food is pretty good, just expensive. They've just done some renovations to the rooms and it looks great.
    Genuine Expedia guest review
    Other trip
    Nov 8, 2012
    Rob
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Great place to go but no nightlife"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was fabulous overall. Grounds were well kept and rooms were spacious and well appointed. It would have been great if restaurants were open later considering that your only option after 9:00 pm was room service. No other entertainment available other than Happy Hour at the lounge. Also need extra coffee servings in the room as well as "to go"  […] cups Read more
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Oct 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Quiet and relaxing"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is not for kids. Good for adults that want a quiet and relaxing stay. The shuttle service is the best! They take you next door to Maunalani, which we ate for Breakfast Buffet. They also take you to the small shopping center that had the greatest Japanese Restaurant and a grocery store that you can get cheaper food. The cove beach area is […] the nicest I have ever seen on the islands ( and I live here!) a really nice place to snorkel, paddle board, catch crabs and have fun with kids. We sat and watched the sun set and collected sea shells. I highly recommend if you want someplace quiet. It is close to Waimea (20min drive) but far from the airport and Kailua Kona town (45mins). I would go back there again Read more
    Genuine Hotels.com guest review
    1 night family trip in Oct 2012
    Cyndi
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great choice at the Big Island!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is an excellent hotel. I have two complaints: Expedia indicated this was a 'children free' hotel. It was not. The hotel charged $17 for self-parking daily. This is a ridiculous fee considering there is plenty of space in the island. This charge should have been included in the overall fee, more over, parking should be complimentary.
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    Daniel
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Fabulous overall hotel experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We went for anniversary trip and couldn't have been happier. The room overlooked fabulous gardens and we were steps from the beach. Staff was excellent. Would recommend to anyone.
    Genuine Expedia guest review
    Other trip
    Oct 6, 2012
    Arlene
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "My new favorite hotel on the big island"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved the Fairmont Orchid and look forward to returning in the future. Several floors of rooms in the south tower had been taken out of service for refurbishment so the resort was quieter than usual (mid Sept '12). Our room hadn't been refurbished yet but was still very nice. The grounds are beautifully landscaped. Service at the hotel was impeccable. […] My husband loved playing golf at the two Mauna Lani courses and I enjoyed the spa. Read more
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    j2tx
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Heaven on earth"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was very beautiful. The only thing we not reserve an ocean view room because it was not worth the extra money. The block wall on the patio is too tall to see over. We definately will return and wish for a room that faces the pool on the north side. Georgeous! Next time we will leave one day earlier and spend the night in California instead […] of flying all night and day. Read more
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    NH
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "great place to relax...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    just an amazing place. Everything was excellent! The "gold" option was great - NO nickle & dimeing at all - EVERYTHING is included; parking, breakfast, tea time and hor dourves!
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    Art
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great for Families, Couples, or Individuals"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I was spoiled back in 2008 when I stayed at the Kona Village: it was a unique, magical place. Unfortunately, it sustained heavy damage from the 2011 tsunami and has not reopened. I am happy to say that while it's not Kona Village, the Fairmont Orchid has a very similar feel. It is a small, intimiate, romantic resort with beautiful decor and the grounds […] are just gorgeous with all the tropical plantings. There are plenty of places to just hang out and relax whether you want to have sun or shade whether you are on the beach, by the pool, or lounging in comfy chairs on the hotel lanais. The priviate bay is teeming with all kinds of fish and honu so snorkeling is excellent. It is a family-friendly resort and the keiki (kids) have so much fun playing in the sand and water of the sheltered cove. The staff are friendly, courteous, and helpful. As a single woman who often vacations by herself, I felt very comforatable there and by the end of my stay, everyone knew my name which made it extra special. I'm looking forward to staying there again. Aloha! Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night romance trip in Sep 2012
    Kelle
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Great place to relax"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful place to stay, calm, perfectly clean, right place to relax. Large room with huge bathroom and big balcony.
    Genuine Expedia guest review
    Other trip
    Sep 14, 2012
    Alena
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night romance trip in Sep 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night romance trip in Aug 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "beautiful resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Expensive-but what isn't in Hawaii. Resort was great. Housekeeping did an excellent job every day. W/in a mile of small shopping w/ 5 restaurants, groecery store, coffee shop. About 2-3 miles south is much bigger shopping area.
    Genuine Hotels.com guest review
    10 night family trip in Aug 2012
    Heather
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was amazing. I am so glad that I joined the Fairmont President's Club before going (it's free) - there were all sorts of extra perks from that. I would definitely stay here again.
    Genuine Hotels.com guest review
    4 night trip with friends in Aug 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night trip in Aug 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Very relaxing"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The grounds are beautiful. Beach access is limited to the small bay which is used mostly by children. The rooms are nice but are in need of remodeling. For example, scuffed doors and baseboards, stains on carpet etc. The hotel is central to many other beautiful beaches that you can drive to.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Average fairmont experience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice facility. Restaurants at hotel were good but overpriced. Breakfast buffet was $65 for 2 people (without tip). Brown restaurant very good with great outdoor sunset viewing. Steak at the sushi restaurant was better than the sushi. Hotel was in a great location on the island. Housekeeping did not replenish the toiletries. I had to call and request […] more shower gel and lotion. Read more
    Genuine Expedia guest review
    Other trip
    Aug 26, 2012
    Rachel
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    8 night trip in Aug 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Beautiful, but secluded."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here on the last night of eight nights on the big island. Beautiful hotel and location. We are not big resort people (we spent most nights at B&Bs) and found it a nice change of pace. However, some things on site are quite expensive and they charge for basically every little incidental. Grocery stores are a short drive away.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    John
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "More for families than couples"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    My wife and I just spent 9 nights at the Fairmont. The hotel and beach are incredible. However, I don't think I would return for a romantic trip. It is perfect for families with little ones. We spent most of the time at the beach dodgeing paddle boards with parents shouting at the kids. The prices of the food and drinks are typical for this type of […] resort. Some reviewers seemed to be surprised at the cost. If you want a Mai Tai on the beach at a place like this you are going to pay for it. The market is very close and you can always seek a few drinks to the pool or beach as we did. We still had a great time and really have nothing but good things to say about the hotel overall, but wow that was ALOT of kids. Read more
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Lovely hotel, great location, small annoyances"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Lovely hotel overall, wonderful setting snd scale. Food in the restaurants we tried was excelllent. Room was good not gorgeous. Unfortunate that one has to pay for parking and for wireless and it was annoying that the nicest section of the beach was closed one entire day for a private function.
    Genuine Hotels.com guest review
    4 night family trip in Aug 2012
    Carol
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    4.0 / 5
    Excellent
    "Just ask questions"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    If you are looking for a boutique hotel experience - this is not a good choice. Like the majority of Hawai'ian hotels, it is designed to accommodate large crowds. We did not know this. The pictures intimated otherwise. Advertising indicated that it was alone along a coast. It is adjacent to a very large townhouse development. Meals are incredibly overpriced. […] Anything used at their little bay other than towels, require rental payments. Toilets are very low to the ground (for children?). Wonderful toiletries but larger sizes to take home were not available in the gift shop. Definitely ask if weddings are planned beach side that would require that you move prematurely for "set up".(12 noon for a 5 pm wedding). As resorts go - it was fine- just ask questions. Read more
    Genuine Expedia guest review
    Other trip
    Aug 19, 2012
    meredith
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    3.0 / 5
    Good
    "So much potential but..."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The scenery was breathtaking and the hotel had an absolute advantage with respect to its location. The grounds were also beautifully kept with plenty of room to swim in the pool. The food was on the pricier side. The bed was very comfortable but the overall experience really suffered because of the utter lack of attention to cleanliness. To begin with […] our room, there was old dust behind and next to the stands next to our bed. Also, the doors were pretty dirty which made you feel overall uncomfortable. Then there was the spa. The door to the restroom had so much dirt on the intricate squares that you could have probably scraped off inches of dirt. Also,while faced down in the waterfall unit of the spa, you basically were staring at dirt when you were supposed to look at a glass on the floor giving you a peak into the water. Also there was the Japanese restaurant...paying more than $100/person, there is no need to be staring at dirt on the bottom of every wall...and I mean dirt, not just a little bit of dust. If they did a better job cleaning the place, I would totally recommend it but as it was, I'm afraid it was too disappointing and its gorgeous scenery and grounds could not make up for the fact that the room, spa, and restaurant was simply not clean. Read more
    Genuine Expedia guest review
    Other trip
    Aug 19, 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii - Hawaii (The Big Island)
    5.0 / 5
    Outstanding
    "Beautiful resort on the Big Island of Hawaii"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay at the Fairmont Orchid could not have been better. The property is beautiful, the view from our room was beautiful, the view looking out over the ocean was magnificent. T he beach was spacious and was in a little cove where we could do some snorkeling. Giant sea turtles come up on the beach and rocks. It was amazing to see them that close. The […] food at the restaurants was superb. Most meals were a little pricey, but I guess that you have to expect that at a resort like this. Every staff member that we had any interaction with was extremely friendly and courteous. We have decided that when we go back to the Big Island, we will stay here again, and again, and again. Read more
    Genuine Expedia guest review
    Other trip
    Aug 19, 2012
    Bruce
    US
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