無料でアップグレードしてもらい、とても快適に過ごせました。スタッフのきめ細かいサービスも素晴らしかったです。町からはとても離れているので、ホテル内でゆっくりリラックスした滞在をされる方にはお勧めです。ヨガなどエクササイズクラスもあり、十分楽しめました。Genuine Expedia guest review
"가족과 떠난 12월의 휴가"
12월이라 가격은 비싼편이 었지만, 조식/수영 시설 등 만족스러운 편이었으며, 특히 날이 저물기전 매일 매일 객실로 조그마한 선물이 배달되었다. 작은 기념품 같은 선물들... 중국 사람들이 많은 것이 조금 거슬리긴 했지만 전반적으로 좋았다.Genuine Hotels.com guest review
"Óptima localização. Excelente resort"
Óptimo quarto, muito espaçoso. Asseio e limpeza diária excelente. Praia fantástica e longe do reboliço de Patong e Kata Beach. Áreas envolventes espectaculares (a Laguna). Numa palavra excelente estadia.Genuine Hotels.com guest review
11月に一泊しました。 このホテルの最大の魅力は「水辺を最大限楽しめる」ところ。 ビーチは一般の方が開いた海の家が有り、ホテルに滞在しながら現地の人が食べるようなローカルフードが安く堪能できる。 プールは、細長い水路で幾つかのプールをつないでいるのが面白い。 泳ぎながら砂浜のあるプール、小さな滝のあるプールなどをめぐることができる。 プールサイドの部屋は部屋からプールに直接入れるのが魅力。 ラグーンは、当ホテルを始め様々な施設に囲まれていて、それぞれを無料でつなぐジェットボートが20分おきくらいに走っている。観光がてらに乗るのも楽しい。 ちなみに、近所にあるショッピングモール（Jim Thompsonのアウトレットが入っている）までは無料のシャトルバスが出ているので、玄関のお兄さんに […] シャトルバスを使いたい旨を伝えるとシャトルバスを呼んでくれる。 このように、水辺を最大限満喫できる施設です。 お部屋は・・・ 前日にJWマリオットに泊ってしまったため、正直「あ、こんなもんか・・・」とがっかり。 ラグジュアリー感はあまりありません。 スーペリアだからかもしれませんが、それでも同じクラスのマリオットと比べると見劣り感は避けられない。 しかし、室内のお風呂は個性的で面白かった！ 洗面、トイレの隣に一段下がって堀ごたつ的にお風呂が１帖半位広がっている。 タイルで敷き詰められた広いお風呂は始めても経験でのんびり楽しむことが出来た。 サウナやジャグジーがないのでお風呂で体を温められたのは助かりました。 朝食は・・・ 料金に含まれていたので「こんなものかな。豪華というわけでも、貧相というわけでもなく」 一流ホテルの朝食という感じを期待しなければ何の問題もないです。 なんにせよ、私は泊まった順番が悪かった・・・ JWマリオット→アンサナラグーナの順番だったので どうしてもJWマリオットのホテルの部屋、朝食が素晴らしかったため、比較してしまい 辛めの批評になってしまいました。 しかし、逆でしたら「わぁ！綺麗なお部屋！」「探検できるプール！」と、純粋に楽しめたのではないかとも思います。 このホテルは純粋に「水辺を楽しみたい！」というファミリーやカップルにおすすめ！ ラグジュアリー感よりも、楽しみを最大限に引き出して欲しいという人にはおすすめ！ Read moreGenuine Expedia guest review
私は家族で３泊しました。 波が高かったのでバンタオビーチでは遊べず、ホテルのプールで大半を過ごしましたが、清潔に保たれており、とても居心地が良かったです。 まさに”タイのリゾート”を感じられる静かなひと時を過ごせ、ホテルのグレード・食事も美味しかったです。 要望としては１、Wifiのつながり・速度をもっと良くしてほしい ２、ホテルのシーツをリクエスト無しに交換してほしい 位でした。Genuine Expedia guest review
앙사나 라구나 말로 표현 할수 없을 만큼 주변 경관이 아름답고, 대형 리조트답게 아침 룸 청소 말고 한번 더 체크 해주고, 중국인들이 좀 많았지만 의외로 시끄럽지않았고(명절만 피한다면 괜찮을듯) ,해변 썬베드에서 한끼식사는 꼭 해야하고,리조트가 너무커서 동선은 길지만 리조트가 아름다우니 다 용서 된다는점,그리고 'xana' 에서 칵테일 한잔은 꼭꼭 마셔아 한다는점완전 강추 날짜만 맞으면 수영장 썬베드에 누워 파티를 즐길수 있다는점, 한가지 아쉬운것은 역시 앙사나는 스파 전문이라 그런가 조식은 조금 모자란듯, 뭐 필자는 힐튼 마니아라 조식 비교를 할수밖에 없지만 힐튼에 비해 아쉽다는거지 낫벳 이라는점, 이상입니다.Genuine Hotels.com guest review
空港から車で２０分と近距離で、自然に囲まれてユックリ過せるリゾートで良かった。 ただ、部屋の準備が整わず待たされたり、案内された部屋がモーター室の隣で耳障りな騒音があったり、最初の対応にはガッカリ。 部屋を変わり解決したが、今度は中国人団体観光客の大声と低マナーに 折角のリゾート気分も半減。そうした事がなければならないプールやビーチも良くエンジョイできる。 海岸沿い徒歩１０分位にあるシーフードタイレストラン「ロータス」は大変良かった。通ってしまいました。ディナータイムの８時位までは予約した方が良さそうでした。Genuine Hotels.com guest review
２ベッドルームを予約しましたが、プレジデンシャルスイートにアップグレードしてもらいました。 大きなリビングルームと独立したベッドルームが二つ。 プールとラグーンを望む眺望が良い部屋でした。 朝食時に小どもの象さんが来てるくれるのがかわいかったです。Genuine Expedia guest review
全てのスタッフに気持ちの良い対応をして頂きました。 プールも快適で、ビーチにも近くて最高です。 ビーチ沿いにあるLOTUSというおいしいレストランも近く、食事代も安くすませることができました。 また泊まりたいです。Genuine Expedia guest review
"What a treat for me and for my family!!"
07/12/14 Daamapere Singapore
Great week at this tranquil and well run hotel. It offers a good amount of activities for kids and not so kids to enjoy days in the resort. Shuttle services are friendly and fast. Super friendly service!
"A Perfect Holiday"
07/11/14 Caroline M
This is the 9th time we have stayed at this Resort, first time since it was renamed Angsana and previous 8 times as the Sheraton Grande Laguna. The Angsana lived up to all our expectations right from the moment we were greeted warmly with a "welcome home" from the front desk staff right up to our sad farewell! We stayed in a 2 bedroom loft which was perfect with teenage kids. We requested to be close to the Bodega and Grill Restaurant for the convenience of going to breakfast, evening cocktails and using the Villa Pool. The accommodation was perfect with views across to the Canal Village and Lagoon. All restaurants in the resort were excellent. Each member of staff was extremely polite, attentive and overall service was impeccable. For us, it felt like home again and we were re-acquainted with some Sheraton staff. We did also notice some positive changes within the beautiful gardens, general upgrading of the resort and the addition of a pool on the beach was great…a perfect place for a drink while watching the sunset. Angsana is paradise to us and it has never disappointed. We will be heading back for our 10th visit hopefully in 2015 and look forward to seeing our "Thai Family" again.
"Great For Families"
We have just returned from spending a week at Angsana Laguna, and had a great time. In my opinion the resort is really aimed at families, as it is a fair distance to Patong, which suited us fine. The kids had fun in the pool, with the Water Polo goals and Volley Ball nets set up permanently. We stayed in interconnecting Laguna rooms overlooking the pool, and are quite large. The pool is located in the centre of the resort, and is a good area to have your room. The resort is very large, and can be quite a distance walking from the reception area to the beach facing rooms. The beds are very comfortable with good linen. The air-conditioning was a little noisy but efficient, and the ceiling fans a nice touch. The breakfast buffet was good, but would get crowded after 8.30am. The free wifi was a big hit with the kids. As mentioned by others, there a number of beach restaurants that offer reasonably priced food, with most curries priced about 250-300 baht. There are also some small shops and a massage hut out on the beach in front of the resort. As the resort is about 20 years old, there are some areas that need attention. There is only 1 hook in the bathroom to hang towels. The sliding door to the balcony is a little difficult to lock, and the toilet seat moved in both rooms we had. However these are only small problems in the scheme of things. I have stayed previously a few years ago when it was the Sheraton, and stayed in a Grand Room, but these rooms are located far from the pool and beach, and would not recommend. We would definitely stay at Angsana again if we wanted to be away from the busier areas in Phuket.
07/09/14 Kullaluck T Shanghai, China
Angsana hotel is really completed for holiday trip with couple or family. Recommend to stay at Laguna Poolside room which you can enjoy the swimming pool just step out from your room. The hotel provide many activities which you could enjoy there. The beach in the hotel just walk a few minutes you can reach there!!
"mixed service level"
Went to Angsana on advice of friend who was ex-staff of the hotel group. Got a discount off the rack rate which was great. The low-downs: 1. porters were pretty rude - they blocked the peep hole after ringing the door bell. Why did they do that? Robbers turned porters who have not discarded the previous habits? 2. Asked for an extra blanket through the receptionist. A guy presumably from the chamber services turned up and asked loudly - "What do you want?"- Thought maybe it was a language problem but he came across aggressive and rude. Gave me a quilt and a cover, told me to put the quilt cover on myself! This confirmed that the staff was indeed rude and lazy. 3. Bad Product/service information or just plain lazy, difficult to know which is which. Asked for Thai ice-tea at Poolside restaurant, was told they serve until another staff came back and said they didn't serve it on the menu. Tiramisu with vanilla ice-cream - wasn't served with vanilla ice-cream but coconut ice-cream. Next day ordered the same and told the waiter to make sure it was vanilla ice-cream, he said no ice-cream today as there is no stock. Only for the tiramisu to be served with coconut ice-cream again. Waited for the bumboat to Banyan Tree for quite long next to the Poolside restaurant. Asked the staff at the restaurant when the bumboat would arrive, was told that there was no service as it was a windy day. We walked to take the shuttle bus instead and as we were just about to be seated in the bus we saw the bumboat stopping to pick up passengers. 4. Staff at kids club were less than enthusiastic. Good points: 1. My son lost a toy at poolside restaurant. Staff checked and couldn't find it but promised to check with staff of earlier shift who may have found and kept it safely somewhere. The next day when we went back the staff gave us the toy back. 2. Restaurant for in-room dining was great. Asked for tomato sauce, they made fresh tomato sauce. 3. Executive Asst Manager, Miss Alpha was particularly helpful. Allowed my family to check-in to two rooms early at 10.30am. Called to check if rooms were ok and gave us a discount card for restaurant. 4. The room make up service staff were excellent. Efficient and polite and attentive. 5. The market place restaurant staff were extremely attentive. Spread was good. The hotel compound and environment is quite beautiful and the rooms were very comfortable and well-designed. We had a twin and premier connecting rooms for a party of 4 adults and 1 toddler. It was an excellent choice. Baan Thalay is a good Thai restaurant there. Only advise is not to be seated outside next to the pond. The pond smelled of sewage - maybe it was just on the night we were there. The rest of the pond was not smelly at all.
"Thumbs up for the staff"
07/05/14 Yan C Singapore, Singapore
Coming back to this hotel after 20 years I expected to find it looking jaded, but no! It is absolutely beautiful! Well kept and probably refurbished, with even the baby elephant walking around. Now my kids are grown and have families of their own and we still stay here. The staff, esp the ones in the breakfast room, are excellent!
"Lovin' this Resort!"
07/03/14 RipeMang0 Singapore, Singapore
Away from the hustle and bustle of Patong Beach. Our family stayed in a 3-bedroom villa with private pool, for 4D,3N. Your own Private Beach strip, the property also has a lovely Lagoon for kayaking, if the beach waves are strong. May I commend all the staff -- From the welcome staff at the airport, the crew of shuttles and buggies, the friendly breakfast staff, and the front desk who are always ready with a smile and assistance. We appreciate the ease of transfers, the efficient way of going around the resort, the consistent quality of cleanliness in the villa, everything was thought of, to make our stay convenient. We enjoy the bicycles and the welcome care package, and the nightly gift during the turn-down service. One of the incident that i will never forget. we lost our taxi driver calling card while shopping in jungceylon. I made a quick call to the front desk and they were able to contact the driver so we can meet up again. Thank you! Thank you also for printing my ticket this morning, when i realized i lost my only copy. Food Choices can be improved. Thanks god for kids' meal, very predictable whether room service, pool side or in the resto. But for adults, we had to go to Chaba, for authentic Thai dishes. good thing they made it convenient, since there's free shuttle. Definitely, we will recommend to our friends and colleagues, and Angsana will be top of mind in our future vacations.
07/03/14 TravelFreaks86 Emirate of Abu Dhabi, United Arab Emirates
The best place to be in Phuket... Try kayaking, swimming, meet the baby elephant... it was an unforgettable experience and beautiful place... Clean and well maintained... The pool is one of the best parts.. Loved it... Location is quite far from the main city but it is situated on the beach...
06/30/14 Jareer74 Dubai, United Arab Emirates
Amazing resort I do really recommend it Very friendly staff Services very provisional Hope to be there again Location is very prompt Rooms very specious Prices very reasonable Kids enjoy their time Very great value of money
06/29/14 Dotti1607 Adelaide
From the minute we arrived we were transported to a (not so) little piece of paradise. Our welcome by a young lady named Gift set the tone for our short 2 night stay, we were made to feel special with the welcome drink, the refreshing towel and the little bracelets to bring us good luck. We requested a slightly later checkout (1 Hr) which they happily accommodated and also up-graded our room, many thanks for that. We were shown to our room which over looked the lake. The room was spacious, plenty of seating, a very comfy bed, beautiful bathroom with a bath, a lovely balcony with table, chairs and a two seater chair, coffee mugs, 3 different sized glasses, a kettle and a coffee maker to name a few of the comforts of the room and the room was exceptionally clean. Breakfast was excellent, so many choices and the staff so attentive. The pool was so inviting, great temperature, very clean and a lovely way to wander through the resort. You are spoil for choice with the variety of restaurants in the resort and there are also more outside along the beach front. Three things that were the icing on the cake were, the Baby Elephant that visits the resort twice a day, once in the morning by the Market Place where breakfast is served and in the afternoon at the beach. Secondly the ferry service that takes you around the lake to the shops, restaurants or beach. Thirdly is the very thoughtful "evening turn down service", not only was the bed turned down but a bottle of water with a glass was placed on the bedside table, slippers were placed at the side of the bed and an ice bucket full of ice was left on the counter. Well Done to All.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )