All hotels in Whistler, British Columbia, Canada
1 room, 2 adults
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4599 Chateau BlvdWhistlerBCV0N1B4Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 573 reviews)

  • Wellness Area
    Great wellness & sports facilities
  • Pool
    Great pool
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Location
    Great location
  • Value for money
    Poor value for money
5.0 / 5Outstanding
"Best hotel for ski in and ski out comfort!"
Lovely hotel and staff! This hotel I slope side at Blackcomb sose of the mountian not whistler but one can still access Whistler and it's village easily. Very comfortable in every respect!
Genuine Expedia guest review
Other trip Feb 20, 2015
luxe Nomad
US
4.0 / 5Excellent
"They give you a last day early morning wakeup."
They kind of continually charged for everything. I would rate it a 7.5. Would have been an 8.5 but the last day they woke us at 7:00 to give us a departing toothbrush. We didn't have a do not disturb sign on the door but that is not acceptable.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Rob
US
5.0 / 5Outstanding
"Totally a First Class Hotel"
The property is great having ski in and ski out. The staff were fantastic. The bar area is large and fun for apres ski or a late night drink. The ski rental in the property is very convinient.
Genuine Expedia guest review
Other trip Jan 22, 2015
Dennis
US
5.0 / 5Outstanding
"GREAT HOTEL TO SKI, GREAT LOCATION,"
HAD A WONDERFUL TIME BEAUTIFUL PLACE THE HOTEL IS VERY NICE, BIG ENOUGH THAT IT DOES NOT FEEL CROWDED VERY HELPFUL SERVICE
Genuine Expedia guest review
Other trip Jan 14, 2015
tess
US
5.0 / 5Outstanding
"Amazing!!"
The resort was magical, the skiing and the hotel was beautiful. The ease of the ski in ski out was great!
Genuine Expedia guest review
Other trip Jan 11, 2015
stephanie
US
4.0 / 5Excellent
"Nice hotel close to the mountain"
Nice place for the holidays, the best service and amenities
Genuine Expedia guest review
Other trip Jan 3, 2015
alfredo
US
4.0 / 5Excellent
"Great Family hotel"
Hotel was very kid friendly! Only thing before heading out make sure to ale dinner reservations ahead of time otherwise you'll be left eating late.
Genuine Expedia guest review
Other trip Jan 3, 2015
picky travler
US
5.0 / 5Outstanding
"Best Location... Love this hotel.."
Had a great time. Easy access to ski and snowboard. Very friendly staff..
Genuine Expedia guest review
Other trip Dec 31, 2014
Robert
US
5.0 / 5Outstanding
Excellent hotel! Can't wait to return. Clean, great service, friendly staff, beautiful facility, family friendly
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
Everything about the hotel and staff was great. The only thing that needs improving is to have more light in the rooms!
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful friendly hotel"
Great stay- hotel staff were very friendly and rooms were quite clean, but one issue was that the air conditioning was too loud and during the night we were awakened by people outside our room.
Genuine Hotels.com guest review
2 night family trip Dec 18, 2014
A Traveler
US
4.0 / 5Excellent
The facilities and service were excellent. The room was nice and clean, but not elaborate. For a 4.5 star hotel that would be the only thing I would say didn't quite live up to expectations. Overall it was a great place to stay and I would recommend it.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Fairmont Gold is a wonderful experience"
The Farimont Gold experience was just perfect. The staff was the most attentive and facilities super clean and beautiful. This was a perfect place to spend our honeymoon. I highly recommend this hotel.
Genuine Expedia guest review
Other trip Nov 30, 2014
Tim
US
5.0 / 5Outstanding
"Fairmont Whistler"
This hotels wonderful! Amazingly friendly and helpful staff. Clean and comforts me room.
Genuine Expedia guest review
Other trip Nov 30, 2014
Kristi
US
5.0 / 5Outstanding
"Loved this Hotel. Skiers will too!"
The Staff was courteous and efficient. We were upgraded to a top floor room in honor of their 25th Anniversary. Not only was the room beautifully furnished and clean it made us feel like Romeo and Juliet. The food was perfect. The Pools and hot tubs looked like fun. Next time we are bringing our swimming suits! We Loved our experience.
Genuine Expedia guest review
Other trip Nov 4, 2014
Nicki
US
5.0 / 5Outstanding
"Great hotel at the heart of Whistler Village"
The hotel itself is wonderful and beautiful! Our room is spacious and the bed/pillows are so comfortable. Hotel staff is very friendly and very accommodating. They are very knowledgeable on the things to do around the village. The breakfast buffet at the Wildflower restaurant was fabulous and our room service was fantastic. The pools are very kid friendly and they offer robes for kids as well which I think is really cool!
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"A nice place for relaxation"
The hotel is in upper village which is a short walk from the main village. It means that you can avoid the crowds in the main village and yet be close enough to walk there for lunch or dinner. We visited in August and our main intention was to stay in a nice and quiet place with a nice swimming pool. After taking a look at the other hotels in the area, it became clear that the Fairmont swimming pool area was the nicest since there were multiple hot tubs and two reasonably large swimming pools. The other hotels do not compare at all in that category. They were open till 11pm as well, which was great for the days when we came back late and wanted to relax in the hot tub. Definitely enjoyed staying there.
Genuine Expedia guest review
Other trip Sep 2, 2014
Hosam
US
5.0 / 5Outstanding
"Awesome hotel next to Blackcomb"
We visited in summer, and we just loved everything about this hotel. Starting with very friendly and professional staff, beautiful visually in the lobby as well as the room, a great spa with good privacy from the outside world, right smack in the middle of the upper village and only 5 minutes walk from the main village - essentially right next door. We loved the live music at night as well as quality drinks and desserts. Not too uncomfortably fancy and formal: perfect for Whistler and very high quality. Definitely recommend to anyone.
Genuine Expedia guest review
Other trip Sep 1, 2014
Ken
US
5.0 / 5Outstanding
"Great family stay"
We stayed at the Fairmont and were impressed with the ease of parking, checking in, the quality if our room and the friendliness of all the staff at the hotel. The breakfast buffet is truely amazing and should be one everyone's to-do list. Would stay again 100%!
Genuine Hotels.com guest review
1 night family trip Aug 24, 2014
Sonya
US
5.0 / 5Outstanding
"Fabulous Fairmont Chateau Whistler"
The Fairmont Chateau Whistler is a first class hotel/resort of the grand style with all the nice things that you would hope to have for a great leisure or business trip (my family was there for vacation). I had only visited this Fairmont in 2001, and I am glad that I was able to stay here on this trip. And Whistler is a wonderful place to visit both in the winter and the summer. Don't miss the Peak-to-Peak gondola ride!
Genuine Hotels.com guest review
2 night family trip Aug 18, 2014
Vancouver Vacationer
US
5.0 / 5Outstanding
"Easy walk to Whistler Village"
Nice hotel. Food is very pricey. Rooms are fairly big. Short walk to most things.
Genuine Expedia guest review
Other trip Aug 21, 2014
Ron
US
3.0 / 5Good
"Beautiful Hotel Except the Rooms"
This hotel is beautiful, offers many amenities, is in a great location and has friendly service. However; the rooms definitely need updating. When we arrived we were first put in a room that had a ripped carpet and dirty clothes left in one of the drawers. We were quickly moved AND upgraded to the Gold Level Floor (8th) although the room was no different. We were there for a work retreat so when my husband went downstairs to get the new room key he expressed the desire for our Company CEO to get a nice room upon his late check in. They said they'd take care of it - turns out he was given our ORIGINAL room with the ripped carpet. He didn't mind, but we weren't impressed. Especially after they said they'd take care of it. In any event, outside of the rooms the hotel is beautiful and I'd recommend as long as you don't mind an outdated room/decor.
Genuine Hotels.com guest review
3 night trip with friends Aug 14, 2014
Teresa
US
5.0 / 5Outstanding
"Outstanding service. Perfectly located. All good."
Perfectly located in the Whistler Upper Village, at the base of Blackcomb Mountain. Front desk and concierge services very helpful. Pool/fitness center facility is outstanding. Nice in-hotel food options. Great service all the way around. Room decor/furniture seemed a bit tired. That was ok, too busy exploring everything the Whistler area had to offer. Didn't want to leave.
Genuine Expedia guest review
Response by The Fairmont Chateau Whistler
Dear Brian, We are pleased to hear you enjoyed your stay. It sounds like you had the opportunity to explore many of the activities available at our doorstep! I will be certain to pass along your praises to our front desk and concierge staff. Please note this fall we will be completing a room refresh to update decor in our guest rooms. We hope to welcome you back to Whistler and our hotel very soon. Warmest Regards, Christopher Smart Director of Front Office Operations
Other trip Aug 17, 2014
Brian
US
5.0 / 5Outstanding
Loved our time at the Fairmont, especially at the pool, hot tub and the accompanying facilities. Close to numerous activities for the kids and in a wonderful area. On Saturday, the day we checked out, they extended our check out to 12 noon (from 11 am) only because they were booked full, but extended a full day pass to their pool and other facilities. The parking rates are very high ($35), so choose another much cheaper parking space (~$8-$16)close by. In fact, we can get parking in Whistler for free as well, not far from the hotel.
Genuine Hotels.com guest review
3 night family trip Jul 30, 2014
Navin Mathew
US
4.0 / 5Excellent
"Resort, not hotel"
Wonderful people, setting, service. While the menu food was very good the banquet food was poor. When I mentioned it staff said all food was from the same kitchen, and while that may be the case the end result was quite different.
Genuine Hotels.com guest review
4 night business trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great location and amenities"
The hotel staff was extremely accommodating and very nice. Top notch service. The Pool area was nice and quite clean. the only thing i would say is that the rooms are in need of an update. They look old and out dated in terms of the decor. I expected a little more from the rooms. The shampoo/conditioning products were wonderful! and the beds very comfortable. Thank you!!
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel in Whistler"
The hotel is very well located and there are plenty of good places to eat. The people in Fairmont were very helpful in providing information about the area. I definitely will stay in this hotel again. The only drawback was parking but parking is expensive everywhere.
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
A Traveler
US
5.0 / 5Outstanding
"At the heart of Whistler Village"
It was a great place to stay. Little on the pricy side, but was great. It is also at the base of Famouse Baclcomb ski lift in upper village
Genuine Hotels.com guest review
1 night family trip Jul 18, 2014
A.R. E.
US
5.0 / 5Outstanding
"Exceptional, superior service"
One of the best customer service hotels I have stayed in period. Certainly the best in North America. Courteous, professional and proactive. Stunning location. I'll be back.
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Dear Daniel, Thank you very much for your feedback. We are glad you enjoyed the service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests! Christopher Smart Director of Front Office Operations
1 night trip Jul 3, 2014
Daniel
US
5.0 / 5Outstanding
"Everything you would need!"
Beautiful hotel with lots to do in and around it. Staff super friendly and accommodating! Close walk to shopping and other mountain activities!
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Dear Tara, Thank you for taking the time to provide feedback on your most recent stay with us. We are so happy to see that you enjoyed our hotels location and found it convenient. Thank you for your comments about our staff, we pride ourselves in providing warm, professional and engaging service to all our guests! Christopher Smart Director of Front Office Operations
1 night family trip Jun 30, 2014
Tara
US
5.0 / 5Outstanding
"Summer treat for adults & kids"
Excellent food. Excellent friendly service. Close to miniature golf course and lots of children's' activities. At base of Blackcomb Mountain and only 5 minute walk to Whistler Village. An ideal spot.
Genuine Expedia guest review
Other trip Jun 28, 2014
Grandmother
US
4.0 / 5Excellent
"Nickle and dime you to death."
The room was quite nice except the shower ran out of hot water (lame). But this hotel overcharges you for EVERYTHING; $35 for parking, a can of beer is $9, an ordinary cocktail is $18. The quality was fine but nothing fantastic. The location is less optimal, a long walk from the village.
Genuine Expedia guest review
Other trip Jun 9, 2014
Rob
US
5.0 / 5Outstanding
"Beautiful"
The valet parking guys were great- and our first ppl to meet. The registration was quick. The room quiet and so lovely. I thought the health club facility was one of the best of any hotel I've been to with both dry and steam saunas, and an indoor/ outdoor pool. Only one complaint- the room cleaning staff made a lot of noise and loud chatter and laughing while cleaning a room next door and my husband was trying to sleep- a lot of ppl were checking out that day but they knew our room was occupied. This one negative wouldn't stop my return there! It's an incredible place.
Genuine Expedia guest review
Other trip May 8, 2014
hattie
US
5.0 / 5Outstanding
"Grate Location, Grate staff, Grate Service"
Grate, only small details in the rooms had no contacts neer the bed and is a old room, but over all nice
Genuine Expedia guest review
Other trip Apr 28, 2014
Edgar
US
3.0 / 5Good
"Expedia cancelled our second room!"
According to the hotel, our second room was cancelled by Expedia. Luckily we had proof of payment so we got our second room. But we couldn't get connecting rooms and made the trip very uncomfortable as we have young children (the rooms were not even close!) we moved when connecting rooms were available. Had to pack/repack which is not very easy on a family ski trip! This was clearly Expedia's fault.
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Fairmont Whistler"
This hotel was the best we have ever stayed at. I must say all of the staff was excellent. I would stay here again anytime I am in Whistler. Perfect!
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Dear Guest, It is an absolute pleasure to hear your visit was a great one. Thank you for taking the time to share you review. We hope to welcome you and your family back to the hotel for many more years to come. Christopher Smart Director of Front Office Operations
3 night trip Apr 17, 2014
Jimmy Owen
US
5.0 / 5Outstanding
"Mountain side at ski hill base"
wonderful excellent staff and service. Restaurant & Lounge excellent. Thank you.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Good hotel & restaurant"
Overall the hotel was very good. Wild flower restaurant was great! I recommend 4 course dinner. But we had to wait for 1 hour to check in, because we arrived at 1:40 PM. The hotel was not full, so I felt faintly sorry. Other good hotels prepared a room for us when we arrived.
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Thank you for taking the time to review your most recent stay with us. We will pass along your kind words to our Wildflower team! We are disappointed to hear that you had to wait an hour to check-in upon your arrival. Please know that our complimentary loyalty program, the Fairmont President's Club, it has benefits such as complimentary high speed internet service, priority check in/out and upgraded amenities. We look forward to welcoming you back soon. Christopher Smart Director of Front Office Operations
1 night family trip Apr 16, 2014
A Traveler
US
5.0 / 5Outstanding
Terrific hotel and location. Great service. Fantastic food. The chefs are outstanding.
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Place of definite return"
Perfectly located right next to the Wizard Express/Blackcomb and a short 5-min. pleasant walk to Whistler Village. It's quiet at night which is a luxury compared to W.V. The best restaurant I ate at during my many visits to Whistler is located in this hotel. Great food, great wine and really good service in the Wildflower. The amenities are many and the quality is there - whatever we tried, wherever we needed it. Great experience and great value for money.
Genuine Expedia guest review
Other trip Apr 19, 2014
Ksenija
US
5.0 / 5Outstanding
"Great facilities ... love the outdoor hotubes!"
By far the best fairmont chateau (comparison with other ones) in terms of rooms size and facilities. The Gold floor room is descent size with nice view and clean. The washroom is small and basic. The kettle was not working and the TV input functions not working at all (brought HDMI cables but couldnt see a thing). The health club, indoor and outdoor pools and hotubes are great. The food for room service was really good. Specially appreciate that they are pet friendly. Overall good price for the stay.
Genuine Expedia guest review
Other trip Mar 10, 2014
ejanmac
US
3.0 / 5Good
"Great location/okay hotel"
They did not have our King and offered two queens for our first night, then we moved to a King on the second night. The rooms are not upgraded and the pillows were too hard, the tub got clogged, etc. The location is outstanding and the ski in and out was great, thus why we have stay here. Over the years the service and quality has gone down.
Genuine Hotels.com guest review
4 night trip Feb 14, 2014
Rick
US
5.0 / 5Outstanding
"AMAZING PLACE TO STAY!"
We stayed at the Fairmont first for a few days and then the Four Seasons and the Fairmont is by far the BEST place to stay.. The service there I have yet to come by and the location is great being at the base of Blackhombe. The restaurants they have are amazing, the rooms are spectacular and the buffet breakfast, PERFECT! I cannot say enough about how great their service is. Would never stay anywhere else again next time I go back:
Genuine Hotels.com guest review
3 night trip Feb 8, 2014
Noj
US
5.0 / 5Outstanding
"Best ski in/ski out resort ever!"
Overall experience was amazing! Loved the ski and boot valet! Housekeeping staff was polite & generous. Car valet staff were cool. The Fairmont is beautiful. Lived up to my wife's high standards. Already talking ( 2 days later) about coming back next year.
Genuine Expedia guest review
Other trip Jan 23, 2014
Dan
US
5.0 / 5Outstanding
"Peak of service"
Fairmont Gold - totally worth it!!!
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Thank you for the 5 star review. We're happy to hear you enjoyed your stay on Fairmont Gold and hope to welcome you back soon. Best, Christopher Smart, Director of Front Office Operations
5 night trip Jan 1, 2014
A Traveler
US
4.0 / 5Excellent
"100 steps to the chair lift"
High price but worth the money
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Thank you for taking the time to rate us on Expedia, we hope to welcome you back to the resort soon.
1 night trip Jan 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location, excellent amenities!"
We absolutely loved it! We spent four nights at the fairmont chateau with our two year old and my parents (four adults and a toddler). Everyone loved the amenities. The health club, pool and spa are superb, and we spent a few hours each day there! My two-year old loved the little elves' playroom! The staff is very courteous and restaurants are great. We couldn't have chosen a better location for a ski-in-ski-out experience. The ski rentals place is right in the basement, and right next to the lifts. Guests can even check-in their skis and boots overnight, without having to lug it to the rooms. Overall, it was a fantastic vacation! The room we stayed in had a great view of the slopes and the pool outdoors. The only thing that we felt wanting was that the room was a bit too small. For the price paid, a bigger room would be appreciated.
Genuine Hotels.com guest review
Response by The Fairmont Chateau Whistler
Hi Swathi, Thank you for the 5 star review! We are so happy to hear that your Whistler family vacation was a success and that The Fairmont Chateau Whistler contributed to that success. Please stay connected - we are on Facebook and Twitter - and would love to hear from you when you plan on returning. Best, Christopher Smart, Director of Front Office Operations
4 night family trip Dec 26, 2013
Swathi
US
5.0 / 5Outstanding
"Unbelievable experience! We loved it!"
It was one of our best vacations and the Fairmont made it possible for us to have an unbelievable time together for a long weekend. We will never forget the great food, staff and all the little extras that meant so much to us during our stay! Thank you Fairmont! : )
Genuine Hotels.com guest review
3 night trip Dec 12, 2013
Sara
US
5.0 / 5Outstanding
"Great Room, Great Service, Reasonable Prices"
All I can say was that we wished we had another day. The hotel was grand in every way. Certainly worth visiting again.
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
US
4.0 / 5Excellent
"business and pleasure"
We had a good time. We visit this area for business as well for pleasure. Great place and makes you feel comfortable
Genuine Expedia guest review
Other trip Oct 14, 2013
JC FORD COMPANY
US
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