La Quinta Inn and Suites Oklahoma City NW Expwy - Oklahoma City

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Genuine Hotels.com guest review

This is a very dirty hotel...hope they can get their act together and get it cleaned up. We like LaQuinta's because they never hassle us about our dog but this was not a good choice.

Genuine Hotels.com guest review

I stayed at this hotel a few years ago, and found it dirty and not well kept. It was much better this time around. My room was nice, clean, and had a comfortable bed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had stayed here before several times and were satisfied with our stay. This time however, we were disappointed. Everything was clean and the service was spot on as well as the breakfast. The beds were very comfortable but the room was so spartan we were shocked. Beyond the TV there was nothing. The water in the bath would never rise beyond tepid […] and the air conditioning "moaned" periodically like some psychotic ghost.. One could not ask for a better location though as Applebee's was next door and other restaurants surrounded us. So if you care not for amenities and have a chance to check the hot water this is your place to stay. We, however, will not be back. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

overall good...parking was limited but friendly staff...big room for not being a suite....good shower...good internet signal

Genuine Hotels.com guest review

Good location and value. Desk clerk was helpful as well.

Genuine Expedia guest review

Overall, not bad, but not great. The side entrance was constantly being blocked open. I advised the front desk, and she said she would aadress it, but it was blocked open within 20 minutes afterwards. Four young boys were responsible for the door being blocked open several times. One other time, a guest was unlaoding some large items. Not sure if the […] boys were guests or family of employees. The same 4 boys were playing football in the parking lot, and hit my car with the football at least once. They blocked traffic a few times, also. Hopefully, the boys were guests and have already checked out! LOL The room was not your typical square, and was bright. No bathroom fan, though. I liked the fridge and the coffe maker in the room. Breakfast had a nice variety of items. Read more

Genuine Expedia guest review

Front desk staff very pleasant. Breakfast buffet was tasty! Stayed an extra day!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The first room the ac didnt work so we were moved to a better room thank you

Genuine Hotels.com guest review

Shower in my room was a mess. Pubic hairs on the walls which I intentionally left to see if it would be cleaned before staying another night...it was not. Shower pressure was very poor with more pressure on sinks and hot water was lacking. My original room I checked into had no A/C and the phone did not work. I am a La Quinta rewards member and this […] was very disappointing to say the least. Read more

Genuine Expedia guest review

Hotel room was not the cleanest it could have been. the MAJOR problem was no water pressure could not get enough water or pressure to take a shower. I will not stay here again nor would I recommend it to anyone else.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is probably the 5th time I've stayed here. The quality of service is reflected in the different front desk personalities. The day I checked in, the young man was arguably the least pleasant individual I've encountered. He needs some customer service training.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfortable room. Friendly staff. Reasonable price.

Genuine Hotels.com guest review

The hotel was not very clean once you were in room and started looking around. The vents were very caked with dust and it needs some renovation. If it was clean and the owners took pride in it it would be a nice place to stay. The pool was not open even though the temps were great for it. The hot tub outside was green and had only half the water in […] it. Ducks were swimming in it. The breakfast could of been more for a LaQuinta and for the price of the stay, we never ate there. Read more

Genuine Hotels.com guest review

Wonderful stay very clean,will stay again and recommend to my friends and family

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed at this hotel many times over the last 5 years. Our relatives are in OKC and it is close in location. Our families all live in the surrounding area and we have stayed here for the convenience and because we can get a smoking room. Upon our arrival there was no toilet paper in the room. The second day i left the card on the linens for […] them to be changed as i had gotten make-up on the sheets, they were never changed. We booked this room for 4 people and only had 2 towels and wash cloths. We got two more sets and even though when they cleaned the room there were 4 sets of used towels, they still only left 2 sets again causing us to get them from the front desk. The 3rd day we left the room to return at 11p.m. at night and our room had never been cleaned the whole day, we returned to dirty towels, un-made beds, trash overflowing. i called the front desk not expecting to have anything done except the towels brought to us and to leave a note for the manager of housekeeping. The next day i called and spoke with the hotel manager. He did not seem to care at all....so NO we will NOT ever stay at this hotel again!!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a great stay here. There were a lot of restaurants nearby, Applebee's was right beside the hotel. Our room was very spacious. The only compliant that we had was that the breakfast ended to early, 530am-9am. Other than that we will defiantly stay here again!

Genuine Hotels.com guest review

Had a very good sleep, bath tub was not kept clean. would stay there again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

A great clean quiet hotel right in the heart of NW Oklahoma City, couldn't ask for anything better!

Genuine Hotels.com guest review

Not normally a complainer, but this is a situation that ANYONE possibly going to stay here needs to know. Called in hotel reservation through hotels.com. Arrived at hotel to be told someone by my last name already checked into the room. She showed us the check in paper and someone signed MY NAME, and the clerk didn't check any identification for a PAID […] room. Naturally we were shocked when we came to check in and told we were already checked in. We patiently waited well over an hour for the situation to be fixed somehow. The hotel supposedly was overbooked. After calling hotels.com to complain the wheels began turning. The front desk mgr eventually came in and we were put into a room. Original RSVP was for a non smoking king. We got a double that absolutely reeked of marijuana! Upon calling the mgr up, he confirmed the smell and offered room freshner(Lysol). This has been a miserable at best experience and I would advise other potential guests to stray away from here. Read more

Genuine Hotels.com guest review

the room was exceptionally clean and comfortable. We will stay there again. This was our second stay.

Genuine Expedia guest review

Staff was very friendly and helpful. Room was clean, would stay here again.

Genuine Expedia guest review

We came down to Okc from Tulsa for a concert. We picked LQ because of our two dogs. We were happy with our stay and would choose this hotel again. Restaurants are nearby, close to the highway, and the room is clean. Free breakfast was nice also.

Genuine Hotels.com guest review

The staff was very accommodating, breakfast was good with all hot items being hot and cold items being cold. Our room had very comfortable beds, clean linen, and ample bedding. The heater/AC worked great. The shower was amazing with excellent water pressure and adjustable shower head. The shower curtain did have minimal mildew stains in the fibers but […] there was no mildew or mold smell. Everything was clean and I especially loved the vanity mirror outside the bathroom. The room was designed to really accommodate all types of guests. Read more

Genuine Expedia guest review

The room was exceptional. We had no complaints at all. We will stay there again soon.

Genuine Hotels.com guest review

The rooms are nice, plenty of room, and have been recently updated. Our room was clean, however, there had been some soda or syrup splattered on the wall and curtain. We made the service staff aware of it as we were leaving and they said they would have it cleaned. The bathtub could use some fresh caulking but the room as a whole was clean. We travel […] with two small dogs and there was no problem with them. Access to the outside was close and convenient. Breakfast was much better than just rolls and coffee. You could make fresh waffles or biscuits and gravy or bagel and jam. Plenty of juice, coffee or water. All in all it was a good value for the price paid. We don't stay in OKC very often but we would definitely consider staying in this hotel again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

if your short on cash, ok, sheets were dirty, tv did not work, place was dirty, not my kind of hotel

Genuine Hotels.com guest review

Every time I would begin to drift off to sleep, I would be wakened by the sound of a toilet flushing in a nearby room or people talking loudly in the corridors or in nearby rooms. Ridiculous! They really need to insulate the walls in this place. It's a mid-level hotel, so I didn't expect champagne and caviar, but I do expect to be able to sleep in peace. […] This place was so loud I didn't need an alarm clock, and I am normally a heavy sleeper. So irritating! Read more

Genuine Hotels.com guest review

Nice room. Very friendly staff from check-in to maid staff. Breakfast was good.

Genuine Expedia guest review

We booked the hotel because they accepted pets. We were surprised at the number of dogs staying at the hotel. The room and the common area did not have any pet odors or stains. We would happily stay at this hotel again in the future.

Genuine Hotels.com guest review

Not a five star hotel, but a good value if you just need a place to stay overnight. Very pet friendly, and the rooms are nice. The elevator and lobby are not great, but it is significantly cheaper than the hotels in the Quail Springs area where I stayed previously.

Genuine Hotels.com guest review

I generally like La Quinta, but this hotel exceeded expectations with friendly service (gave us plates for our take out food), a VERY spacious room, very clean, a safe neighborhood and no extra charge for pets on top of an already very reasonable rate. I mean, what more can one ask for? The tv service is also good, unlike a rival chain where the cable […] is sometimes old school cable with fuzzy channels etc. I *strongly* recommend this hotel. Read more

Genuine Hotels.com guest review

Hi-speed internet was sporadic (available only 25% of time). Blower unit on in-room fan was loud and noisy. Unit was not fixed during stay even though I reported the excessive noise. Coffee was not stocked in room. Had to go to the front desk to get new keys after staff accidently deactivated room key. Computer which was used on hotel's internet connection […] came home with a nasty virus. First room which I was given reeked of cigarette smoke even though it was suppose to be a non-smoking room. Only one person available at the desk. If that person was called away, then no one was available to assist anyone else. Waited more than five minutes for desk staff to return. Will not stay at a La Quinta again. Read more

Genuine Hotels.com guest review

Great prices, friendly staff, good location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was ok, found a dead roach in bathroom, one of my towels was dirty, otherwise this was an acceptable room.

Genuine Hotels.com guest review

Hotel is reasonable but lobby and public areas need more attention. Not bad for the price and rooms are nice.

Genuine Hotels.com guest review

I had stayed here in the past. It seems the hotel is not quite as nice as it was a year ago but overall and for the price it is worth it.

Genuine Hotels.com guest review

2people in line in front of me to check in took over 30 minutes. Two clueless women helping one customer had no answers either. Had trouble getting the maid to clean my room, even though I asked twice. I wasn't done until late evening. The next morning I discovered the maid had not left any bath towels. Lud kids running down the hallway at all ours. […] Told the desk clerk and nothing was done. Plus stale bagels for breakfast. Bring your own cork screw. A question that seemed to confuse the desk staff. A desk staff that was never avaiable to newer the phone. I asked for delivery menus. The staff member said she was walking away from he desk and would leave them on there. I went down 30 minutes later and no staff member or menus. Waited another 15 minutes until she showed up. They were friendly. Read more

Genuine Hotels.com guest review