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1 room, 2 adults
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Cancun Bay Resort, Cancun

2.5 stars
Boulevard Kukulkan KM 3.5, Cancun, QROO, 77500, Mexico, ‏‎800-491-6126
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Hotel Zone hotel with 2 restaurants, outdoor pool

  • Free WiFi in lobby and free parking

Main amenities

  • 98 guestrooms
  • Marina
  • 2 restaurants
  • Outdoor pool
  • Beach sun loungers
  • Childcare
  • Terrace
  • Coffee/tea in the lobby
  • Air conditioning
  • Daily housekeeping
  • Garden
  • Front desk safe

What’s around

  • In Hotel Zone
  • Playa Linda (0.3 mi / 0.4 km)
  • Museo de Arte Popular Mexicano (0.4 mi / 0.7 km)
  • Torre Escenica (0.5 mi / 0.9 km)
  • Playa Las Perlas (0.7 mi / 1.1 km)
  • Playa Langosta (1 mi / 1.7 km)
Good3.3 / 5
Service
Fantastic service
Food
Food is all right
Vibe
Poor vibe
WiFi
Bad internet service
See all 158 Hotels.com reviews
From 748 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $100
  • Standard Superior
  • Family Suite
  • Junior Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking (limited)

  • RV/bus/truck parking

Other information

  • All-inclusive rates available

Policies

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in the lobby
Things to do
  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Spa tub
  • Marina on site
  • Swim-up bar
  • Pool sun loungers
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Cancun Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pool Bar - This bar is located by the pool.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.

Recreation

On Site

  • Marina on site
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Cancun Bay Resort, Cancun’s small print

Policies

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Cancun Bay Resort, Cancun

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