Hotel Grand Chancellor Christchurch - Christchurch

161 Cashel St, Christchurch, 8001 New Zealand
Hotel Info: 866-539-0036
Guest rating 4.9 / 5
100% Recommend
(Neighbourhood average 4.3)
Location. The Hotel Grand Chancellor Christchurch is located in Christchurch, New Zealand. Adjacent to Cashel Mall One block from Cathedral Square One kilometer from Avon River Hotel Features. 24-hour front desk Wireless Internet access in public areas (fees apply) Banquet facilities and meeting rooms Guestrooms. High-speed Internet access (fees apply) Bathroom with complimentary toiletires Minibar, refrigerator and coffee/tea makerOfficial New Zealand Rating provided by Qualmark®Qualmark® assigns...
-43.53317, 172.63868
Hotel coordinates:

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Guest review summary

  • 4.9 Average rating: All Trip Types
  • 100% Recommended
  • 9 Reviews
  • 4.7  Hotel Service
  • 4.8  Room Comfort
  • 4.7  Hotel Condition
  • 4.9  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (9) 4.9
Business (0) 0
Romance (1) 5.0
Family (3) 4.7
With Friends (3) 5.0
All Others (2) 5.0

Overview

Location.
  • The Hotel Grand Chancellor Christchurch is located in Christchurch, New Zealand.
  • Adjacent to Cashel Mall
  • One block from Cathedral Square
  • One kilometer from Avon River
Hotel Features.
  • 24-hour front desk
  • Wireless Internet access in public areas (fees apply)
  • Banquet facilities and meeting rooms
Guestrooms.
  • High-speed Internet access (fees apply)
  • Bathroom with complimentary toiletires
  • Minibar, refrigerator and coffee/tea maker



Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4-stars.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Babysitting or child care
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Express check-out
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Laundry facilities
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Tour assistance
  • Use of nearby fitness center (complimentary)
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • Secretarial services

Accessibility Features**

  • Accessible bathroom
  • Accessible path of travel
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Pay movies
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Turndown service (on request)
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Number of floors: 26;
  • Number of rooms: 176;
  • Restaurant(s) in hotel;
  • Umbrella
Check-in time is 2 PM
Check-out time is 10 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Merchants Restaurant - Buffet and à la carte breakfast, à la carte dinner.

The Exchange Bar - Bar snacks and large selection of beverages.

Recreation

Hotel Grand Chancellor Christchurch offers complimentary guest access to a nearby gym. Vouchers are available from the front desk.

Guestrooms Guestrooms

2 Bedroom Apartment

Hotel Info: 866-539-8117

Separate sitting area. Desk. Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Smoking rooms.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Pay movies
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Turndown service (on request)
  • Wake-up calls
Accessibility features

Chancellor King room

Hotel Info: 866-539-8117

One king bed and one sofa bed. City and mountain view. Located on floors 15-24. 40 square metres. Traditional contemporary decor. Two large windows. Direct-dial phone, TV with Sky TV cable channels, pay movies. Desk. Coffee/tea maker, minibar, refrigerator. Bathrobes.

All rooms include
Accessibility features

Everest Room

Hotel Info: 866-539-8117

All rooms include
Accessibility features

Executive King

Hotel Info: 866-539-8117

One king bed. City/mountain view. Located on floors 21-24. 34 square metres (365 square feet). Modern décor. Cable/satellite TV with premium channels and pay movies. Direct-dial phone. High-speed Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Bathroom with shower/tub combination. Complimentary toiletries. Bathrobes. Iron/ironing board. Nonsmoking only.

All rooms include
Accessibility features

Executive Twin

Hotel Info: 866-539-8117

Two queen beds. City/mountain view. Located on floors 21-24. 34 square metres (365 square feet). Modern décor. Cable/satellite TV with premium channels and pay movies. Direct-dial phone. High-speed Internet access (surcharge). Minibar. Refrigerator. Coffee/tea maker. Bathroom with shower/tub combination. Complimentary toiletries. Bathrobes. Iron/ironing board. Nonsmoking only.

All rooms include
Accessibility features

Standard Room Special

Hotel Info: 866-539-8117

1 king bed or 2 queen beds or 1 sofa bed. Separate sitting area. Desk. Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Air conditioning. Climate control. Smoking rooms only.

All rooms include
Accessibility features

Standard room with king bed

Hotel Info: 866-539-8117

One king bed. City view. Located on floors 15-24. 35 square metres (376 square feet). Modern décor. Air conditioning. Cable/satellite TV with premium channels and pay movies. Direct-dial phone. High-speed Internet access (surcharge). Refrigerator, minibar, and coffee/tea maker. Bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Iron and ironing board.

All rooms include
Accessibility features

Standard room with two queen beds

Hotel Info: 866-539-8117

Two queen beds. City view. Located on floors 15-24. 35 square metres (376 square feet). Modern décor. Air conditioning. Cable/satellite TV with premium channels and pay movies. Direct-dial phone. High-speed Internet access (surcharge). Refrigerator, minibar, and coffee/tea maker. Bathroom with shower/tub combination, hair dryer, and complimentary toiletries. Iron and ironing board.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Christchurch Cathedral - 300 yards
  • Christchurch City Centre - 300 yards
  • Cathedral Square - 300 yards
  • Southern Encounter Aquarium - 400 yards
  • Victoria Square - 700 yards
  • Christchurch Art Gallery - 700 yards
  • Christchurch Town Hall of the Performing Arts - 800 yards
  • Christchurch Convention Centre - 900 yards

0.5 - 1.0 mi

  • Cathedral of the Blessed Sacrament - 900 yards
  • Christchurch Arts Centre - 900 yards

3.0+ mi

  • Christchurch Airport (CHC) - 5.9 miles
  • Ashburton Airport (ASG) - 49 miles

Reviews

Filter by:

Hotel Grand Chancellor Christchurch 2009.12.26
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Dec 26, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.12.01
Recommended Trip type: With Friends "Nice and convenient"

Reviewed by Ching of Santa Clara on Dec 1, 2009

The location is great. Hotel is well funished with large rooms. We stayed in 2 different rooms - once before touring South Island and once after. Both rooms were good. The concierge offered to store extra luggage we didn't need for the tour so we didn't have to carry everything. Slight negatives: there is no power outlet near the water kettle. Also, the airport shuttle they booked for us did not show so we had to take a taxi and spent more.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.10.31
Recommended Trip type: Family "Good Hotel"

Reviewed by a Hotels.com guest on Oct 31, 2009

We had the included breakfast and the exective option. The hotel is very nice with very friendly staff as you would expect in an upscale hotel. A little less upscale, but I was just as happy at the Holiday Inn that is literally across the street. Note, there is a parking structure next to the hotel but driving downtown was a bit much.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.07.27
Recommended Trip type: Family "Great find!"

Reviewed by a Hotels.com guest on Jul 27, 2009

We cannot say enough about the service at this hotel. Everyone was very helpful whenever we had any questions about planning our time in the area. The staff were very friendly and attentive. It was an excellent bargain for the price and a great location. There was a lot to do within walking distance and several easy daytrips from that location as well. We would absolutely recommend this hotel to anyone staying in the area.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.06.18
Recommended Trip type: Romance "Wonderful Hotel!"

Reviewed by a Hotels.com guest on Jun 18, 2009

Was at the hotel in the winter, and it was very nice and quite. Room was large and very clean.

Overall Rating

5.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.05.12
Recommended Trip type: Family "Room Assignment"

Reviewed by a Hotels.com guest on May 12, 2009

I was originally assignemed a room immediately next to the loud elevator shaft. Normally I wouldn't say anything, but this time I did. The front desk said it would take a few minutes to rearrange other guests so a new room could be made available. Fairly quickly they put me into an excellent room and they made the change without any attitude at all.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.04.01
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Apr 1, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2009.02.23
Recommended Trip type: With Friends "Great room for the money"

Reviewed by a Hotels.com guest on Feb 23, 2009

Great location, nice room and very clean with a very reasonable price.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Hotel Grand Chancellor Christchurch 2008.12.01
Recommended Trip type: All Others "Excellent hotel in central Christchurch"

Reviewed by J of Notts UK on Dec 1, 2008

We used this hotel for an overnight stay before taking the Tranzscenic train. Transfer from the airport by hotel shuttle was straightforward. We were greeted by a very friendly receptionist and given a voucher for a free glass of wine. We had booked a double room but were allocated a suite - spotlessly clean, roomy and very comfortable. We had a pleasant light meal in the bar downstairs then went out for a stroll - the hotel is very conveniently situated and I would recommend it.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17