Hotel Astor

During our stay at this hotel we had standard superior king deluxe room..It wasn't the coolest place to stay but for this price it was ok.Hotel services were good-room always clean, fresh towels,free shutter from hotel to airport.This hotel is also in perfect location( close to the beach, clothing stores and restaurants).

Genuine Expedia guest review

Great hotel and location. Staff was very accommodating. Would highly recommend

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location was perfect - once I parked the car I never used it because I could walk everywhere! It is a vintage hotel with vintage charm, but it could use some updates, mainly in the bathroom with old fixtures and pipes (e.g. the hot water in the tub turned on randomly in the middle of the night, but the following day I had only luke-warm water with […] which to shower). The restaurant was not open for business, which was also a disappointment. A quaint place, the price was good, but not 4-star quality overall. Read more

Genuine Hotels.com guest review

We were extremely disappointed with the Astor. There were so many quality problems: 1) The key machine was broken. So everyone had to ask a clerk to open the door to the room and there were no virtually no security checks to get into any room. 2) There was no hot water; so, only freezing cold showers were available. 3) The telephone in the room did […] not work at all. We had to walk down to the front desk to speak to the hotel clerks. 4) The room was not cleaned when we returned at 4pm. We had to request that the room be cleaned. 5) I asked to speak to the manager and was told twice that he is unavailable during the weekend and will be back Monday, when we were checking out. Eventually, the manager apologized and gave us a refund for one of the nights. With high expectations as this hotel was listed at 3 1/2 stars, I would rate this as 2 star as it had few amenities, very high prices, and poor quality. Skip the Astor. Read more

Genuine Hotels.com guest review

We had booked a room with two double beds, being a family of two adults and two kids. However, when we arrived we were told that no such room was available. The receptionist agreed to let us have a 'suite' with one double bed and a sofa bed for the kids. This was fine but not ideal, as the sofa bed wasn't really big enough for two people. We also had […] to put up with the bathroom water pipes whining every five minutes. I found no information about wifi use in the hotel so enquired at reception. I was given a password but it didn't work for any of the networks in our room. It turned out that we could only use our wifi while in the lobby. The reason given by a second receptionist was that they were having problems with the routers. The location of the hotel is in a really seedy part of Washington Avenue. When my kids and I went for an early evening walk along this road we passed numerous youths shouting out expletives, sex shops, which my youngest son tried to enter because he saw some DVDs and thought he might be able to buy aThomas the Tankengine one. Cars pulled up shouting out at female passers by - all in all, it was no place to be with your kids. We hardly slept at night because of all the party goers passing by at 3 and 4 in the morning. It left a really disappointing feeling about Miami for my wife and I, which was a shame because we'd really been looking forward to going. I'd also like to warn other travellers NOT to order any seafood platters which are recommended to you at nearby restaurants in Oceans Drive. We were stung for $150 for one platter! However, this does not reflect in any way upon the hotel's restaurant, in which we had really good food and service at a reasonable price. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Front desk staff, although limited, we're very friendly and very helpful. Regardless, would not select this hotel to stay at again.

Genuine Hotels.com guest review

Hotel was quaint. Staff at night was marginal at best Rooms were tasteful. Hallways bleak. Lobby par. no a c in first room and when I called down clerk suggested I go to lobby to get key to other room. No idea how she should have spared me the trip. Also hotel was shown as 4 star on Travelocity bier the clerk said 3 and a half stars--which is gener […] ouS Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Screaming people all night, Banging doors, Bed hard and sagging, headboard slants forward not comfortable to sit up for tv watching. Told manager and all he did was give us $19.00 back on bill!! We almost left at 2:00 in morning.

Genuine Hotels.com guest review

Everyone was very good,will stay again there. near to the beach.

Genuine Expedia guest review

bed sheets had blood on them! gross!! no hot water! no internet access! no customer service! no one will call me back! will i ever stay again, NO!

Genuine Hotels.com guest review

After travelling eleven hours with flight delays and a long cab ride we finally arrived at the Astor. We had seven pieces of luggage, and no luggage carts are provided let alone help with bags to the room. We were on the first floor, so no elevator was needed. HOWEVER we soon discovered we had to lug each bag up two sets of stairs. When you pay for […] s suite, you would think you could get some help. Apparently not. It was not at all what we had hoped. BTW, Our room didnt even have a room number on it so we were totally confused and turned around, had to go back to the check in desk for directions again. We opened the door and the first 'separate' room had a couch, long counter with a sink and the air conditioning unit which is one of those ones you connect to the window. It couldn't be moved, and was not in the part of the 'suite' where the bed is. Bathroom terribly small with a really weird corner shower. My husband barely fit inside. The sink faucet was wiggling loose, and areas of the ceiling throughout had patchwork needing repair. The light about the sink was out, so made it very difficult to put in contact lenses and apply mascara, but I digress. The bed was somewhat comfortable, a small television, an armoire that had a closet mirror but no lighting if you wanted to use that as an extra are to get ready. Super inconvenient. The weirdest thing of all is there was NO PHONE in the room. If you want to pay an extra 2.50 per night they will bring you one... ??? Woke up to construction noise on the balcony directly across the alley outside our window. The second morning we were awakened by an incessantly squawking quarreling flock of little green wild parrots. We did not like the fact that air conditioning 'unit' was not in the main sleeping area. Who is gonna hang out on the couch in the small adjacent room when the comfort and tv are around the corner. Oh, and did I mention, several times people randomly yaked on our door, or even opened it not knowing it was a gue Read more

Genuine Hotels.com guest review

Andres at the front desk made our stay top notch. As usual, its the little things that count - The Astor staff was great. Hotel was simple and clean. Very good value. Central location to fun spots, eateries, shopping, beach. Really, really fun time. Will be going back.

Genuine Hotels.com guest review

The hotel was NOT up to previous standards. Specifically re-booked this hotel because of the service, clean and comfortable rooms, friendliness of the staff, and amenities provided. The staff is still friendly, and the hotel is scrupulously clean, but those are the nicest things I can say. Hotel is under renovation, but with no notice of that on website […] or anywhere until you checked in. Lighting in the room was limited to one overhead and bathroom lights. Air conditioning was unreliable and noisy. No coffee pot and only one electrical outlet in the room - and it didn't work. Check-in time is ridiculously late - 4pm? Read more

Genuine Hotels.com guest review

Clean, but Spartan rooms. Staff was vast pleasant and accommodating. No vending machines or ice.

Genuine Expedia guest review

the hotel was in various states of being remodeled, no bar or pool was available. the air conditioning did not work in the first room that we were given. members of our party had to go stay at a different hotel because this hotel did not have enough rooms. the staff was very friendly and helpful.

Genuine Hotels.com guest review

I first stayed here ten years ago, after a great renovation that turned this into a destination hotel. And stayed several times since, extending business trips in corporate hotels in Greater Miami into personal stays. here It was beautiful back then, but the current renovation is actually diminishing the property's appeal. The renovation ten years ago […] was really chic and high style...The current renovation is a total third world non-designer attempt at trendy style. It is obvious there was no designer retained. My "so-called suite" had pergo floors, white laminate counters, fiberglass shower, and a free-standing AC in the corner...This is nothing like the design that was there the last time this place was renovated. I will definately not stay there again. Seems they are giving a cheap product that is relying on the success of their predecessors who had much butter design sense. A very cheap space wirth some over-the-top trendy furniture in it. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were surprised at the amazing room which was given to us. Totally contemporary, bright and large with two King size beds. The bathroom was large and all updated. The most comfortable beds, spacious ample storage, and a super staff. Will definitely come back to this hotel anytime. Highly recommend this hotel to anyone. Location was also a plus, within […] walking distance to the beach and nightlife at South Beach. Read more

Genuine Hotels.com guest review

I have never had such a bad experience at a hotel. At 4am the first night of my stay, the ceilign started leaking. This is not the first time it has happened since the wooden floor was so soft in that area. Maintenance came up and sucked the woter out of the ceiling in the area of the air conditioner and that was it. At midnight the next night, the […] same thing happened. We were finally moved to another room at the convenience of the hotel. We were told to bring our stuff to the room and it would be ready shortly. Housekeeping was finsihing up cleaning when we arrived. We placed our bags in the room when a lady, that looked to be management of some sort, came and told us we had to leave because we couldnt be there when housekeeping was in the room. We convinced her to let us keep our stuff in the room and we left. When we returned to the room, one bed was blocked up with a piece of wood and phone books, the curtain covering the window in the shower had black mold all over the back of it and the toilet woudl not stop running. The first night when we arrived at the hotel, we waited for valet to take the car for just over 30 minutes. Finally the lady at the desk took our keys and said she woudl take care of it. Two out of the three times we requested our car during our stay, it took them 22 minutes and 19 minutes to bring the car. The third time it took them 13 minutes and the car was sitting on the side of the road just down the street in front of a restaurant that we had just had lunch at. The hotel has offered nothing to make this right. Read more

Genuine Hotels.com guest review

Stayed in South Beach after a business conference. Astor was a great value - just a block off Collins and two off Ocean. Walkable to great restaurants and clubs. Room was clean, bed was comfortable, but don't expect a great view. No bar or restaurant at the hotel, but with everything so close it was not a big deal. Hotel has free shuttle to the air […] port. Read more

Genuine Hotels.com guest review

I'll make it short and sweet. Great location, staff was very friendly, room was spotless and nicely decorated. Anytime we plan on going back to South Beach we will be staying at Hotel Astor. Also check out the Crazy Mexican Taco Bar just up the street on Washington Ave. They are open late with awesome taco's and $2.50 domestic bottle. That's right I […] said $2.50 domestic bottles in South Beach. Read more

Genuine Hotels.com guest review

We stayed here for a marathon...the staff was extremely friendly, the location was great. Our room was large and bed was comfortable. Definitely would stay here again.

Genuine Hotels.com guest review

I work in the south beach area and recently had to stay in south beach for an upcoming photo shoot. Hotel Astor's lobby was very inviting and check in was smooth. My room was quaint and comfortable. It even had a Sony mini stereo which i enjoyed when I went to take a bath in the very deco-like tub. The bed was extremely comfortable and i was able to […] sleep soundly without any outside interferences from equipment or other guests. I would recommend this hotel to those that are looking for a convenient location in the heart of SOBE! The only negative was their was only Valet parking at 28 dollars a pop was a little high. I parked my vehicle two blocks away in a garage and saved $11 dollars. Read more

Genuine Hotels.com guest review

After a long drive in, we arrived at the hotel around midnight to find there is no parking. They will valey park your car for $28 but, the hotel does not have it's own parking. We checked into our room which, as it turns out, was in the stair well....literally. To get to our room you had to go through the door to the stair well and then you could get […] to our door. Upon reaching our room, we found it wide open. The electronic lock on our door did not work (which explained the standard deadbolt key attached to the key card) and it was wide open to anyone that happened to pass by and want to go in. Upon entering the room, we then found out our air conditioning was out...by then, I should not have been shocked. I won't even mention the awful noise the bathroom fan made when we turned it on. I will say that the staff on hand for the night was very nice and tried to be helpful but, there were no more rooms and there were no rooms at any of their "sister" hotels. Needless to say, we did not stay there...it took another hour but, we were able to find rooms at a hotel by the airport....much nicer and the AC worked. Read more

Genuine Expedia guest review

Much like everyone else, there were good and not so good things about Hotel Astor. First, the good: 1. Location. Just a few blocks from the beach, it was a nice area. Close to boutique shopping & restaurants. 2. Spacious rooms. We only needed 2 double beds, but when we got to our room, we had 2 double beds and 1 king bed. This room was HUGE. 3. Front […] desk staff. Very friendly and willing to help and offer suggestions on where to eat, things to do, etc. We weren't there very long as we were in town for the marathon, but they were very friendly. 4. Airport Shuttle. It was great and such a convenience. We didn't have to take the bus then and spend 2 hours stopping at every 3rd block. Not-so-good: 1. Housekeeping. Was there any? We didn't see them, they didn't stop by. Had to go to the front desk for towels and shampoo. 2. Room configuration. One huge room--tons of space but NO area to hang anything, no dresser, no closet-like structure...nothing. Seriously, nothing. We had to live out of our suitcases for the 2 1/2 days we were there. It was very odd. 3. Rooms had no soundproofing. There was a large gap under our door & we could hear everything in the hallway & upstairs. Tough to sleep like that. 4. TV. Was on a swivel, but b/c my friend & I had beds across the room, we couldn't watch TV at the same time--one or the other could watch it. Overall, decent if you didn't spend a lot of time in the room but would look elsewhere in the future. Read more

Genuine Expedia guest review

The first room we were put in had no AC and a broken TV. We were then moved to a second room that couldn't access the internet (which we were required to pay $15/day for), no hot water for the 2 days we were there, and no water pressure from the sink. We had the manager come to our room several times to show him that there was no hot water and he kept […] saying "it's fine sir". Then after arguing with him for a while he said they were having problems with the boiler and they had to reset it. Every time I went to the front desk there was another guest complaining about the water. I reported them to the Public Health Commission. The hotel would only take $20 off our bill and Hotels.com would do nothing for us either. I would never stay at Hotel Astor even if you paid me. Read more

Genuine Hotels.com guest review

this hotel was great at one time, apparently. there are few staff, and the man in the lobby seemed slow and unfocused in dealing with us at check-in. it's a good value, and the room we had was huge and comfortable, but that's about it - no restaurant, no bar (like the hotel next door), no "life"...was a bit strange to be there. Of all the options in […] South Beach, I would try another place for my next visit. Read more

Genuine Hotels.com guest review

The hotel is very comfortable and at a great price, the staff is very kind.

Genuine Expedia guest review

Washington Street itself is filled with tatoo parlors and peep shows if that is what you are interested in. Collins Ave is one street up and Ocean Blvd. is two streets up. Once you get to Collins Ave. the neighborhood changes for the better. The hotel lobby looks fantastic at night with the lighting but during the day you can see the wear and tear at […] the hotel. The rooms are huge but the beds were uncomfortable and need to be renovated as well as the elevator. Read more

Genuine Hotels.com guest review

They upgraded us from a standard room to a 1 bedroom king suite. I immediately fell in love with the space, privacy, and comfort (at the size of the bed). My fiance' noticed the sofa couch had a few cuts on them as if someone spent an hour passing a pair of scissors on them. I had forgotten to bring some flipflops because we were only in South Beach […] for Saturday nite and flying back home Sunday evening. I had to take of my heels and walk barefoot. I could feel the dirt right away, it seems they hadn't mopped the floors in over a week. The closet door never closed since it was broken but it was big enough to store our clothes. The bathroom door is a smoky glass and gave it a fancy appeal. The shower has no closing door but put a floor mat in case the floor gets wet! When I went to turn on the water the knob fell right in my head at 9Am in the morning! I woke up my fiance' for sure. The valet parking is a bit pricy at $28 and they do take 10-15 minutes to bring out the car. Would have prefered self-parking for a lower fee or parking in the street. The staff at front desk was always friendly. TIP: wait for a sale to book a room but if you looking for space to stay not just sleep get a bigger stay that a standard room. Read more

Genuine Expedia guest review

Generally we liked this hotel. It is in a terrific location and the staff were helpful and friendly. They could enhance their guests' experience by a few simple tweaks. It is an old building and the walls/doors are thin. We stayed on the second floor and there was lots of noise from the hallway, mostly people walking by and doors slamming. I think most […] of the noise from slamming doors came from the door leading to the stairway down to the lobby. But all of the doors could benefit from noise reducing measures. If they carpeted the hallway, that would also muffle the noise. Everything worked in our room and the bed was comfortable. The towels could use an upgrade. Overall, we had fun in South Beach and this hotel was an affordable plus. Read more

Genuine Expedia guest review

We found the room to be very noisey, doors slam at all hours of the night and echo throughout the hallway and our room. The staff was so-so at best. if you stay at this hotel travel a few blocks towards the ocean for the best entertainment.

Genuine Hotels.com guest review

Our overall stay @ The Astor was just OK. The staff at the desk during the day & the maintenance/cleaning staff were all very nice & helpful. The evening desk clerk however(female, blonde) was definitely not the friendliest person. That said, our room was as described on Hotels.com, very spacious, large bathroom, plenty of storage for our 2 day stay, […] & was clean. There were many downsides though... no wi-fi in the room, front desk clerk said it would be repaired the next day, 2 days later still not working. The phone in the room was dead as well, we told the staff & nothing was done. The air conditioner was running, quite loudly, the entire stay yet it never went below 76 degrees. Thank goodness it was January so they outside temps werent so bad that we were roasting. The pool & restaurant are both still closed, disappointing, but they did not charge us the "resort fee" upon check-out which was good. I would recommend this property if youre not too concerned with wi-fi, on-site pool, or any other amenities. The location is great & theres ample self-parking around the property. Read more

Genuine Hotels.com guest review

We had a very big room with an extra living room. Service was good, they provided towels and even chairs to take to the beach and the airport shuttle was very convenient. I'd go there again!

Genuine Expedia guest review

No smoke detectors, phone, deadbolt, or even room number on the room. Had to place coffee maker on the floor to get it to an accessible wall outlet. Couldn't close one of the windows at street level . Upon check-in, valet spent half an hour trying to dissuade me from using public parking (by trying to tell me wrongly that I couldn't park where I had parked) […] and to use valet services instead. Luggage left with the hotel was left in the lobby and tags where not checked upon retrieval (by different front desk crew). Glad someone else didn't claim our luggage. Couldn't get a second key for the room -- only one key available. The door was so loose if someone wanted, they could have just kicked it in (no deadbolt or extra lock). Didn't feel safe at all with window open to Washington Street, no smoke detector, and that door. By the way, no early check-in available even though hotel was half empty. Wake up call was maid knocking on door. Worst hotel experience I've ever had. Period. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had problems with the phone, and the towels were not up to the standards of a good hotel. That, and every time we left, our key card did not work upon our return. That said, all else was good. Nice room, refrigerator, wine opener.....nice accomodations overall.

Genuine Expedia guest review

Hotel was really small and noisy . All furniture old and bathroom dirty and inconvenient. It looks great on hotel website but in real world it's not. They charge me extra 12 doll pool fee which was not include into hotel price. They don't have pool and using next hotel pool. No parking. Very noisy. Not recommended.

Genuine Hotels.com guest review

Jorge at the front desk was really helpful.

Genuine Hotels.com guest review

The car vallet was so slow (25min!) getting my car at check out that I missed my fligth!!! Besides that my experience at the Astor Hotel was very positive and I recommend staying there.

Genuine Hotels.com guest review

While the rate that we received from Expedia made the hotel worth the stay, the experience did not. From the moment we arrived the valets were no where to be found, the front desk was more interested in selling us tours than taking care of us, the deadlock remained broken after numerous requests to have it fixed, the toilet ran forever without manual […] intervention, the maid service never brought towels, an armoire in the next room fell and almost hurt the tenants because it was not secured, and the room was beyond spartan. We enjoyed ourselves because we made the best of the trip, but we will not be staying in this "boutique" again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was located in a very convenient spot. It was surrounding by stores, restaurants, etc all in walking distance. The hotel has an art deco feel and you can tell that it was recently renovated. We still smelled fresh paint in our room! The hotel restuarant was not open at the time of our stay, but we saw the design and it looks absolutely fabulous! […] The hotel was worth the one night stay for us. Will return in the future. Read more

Genuine Hotels.com guest review

Hotel was nice until the water heater went out and There was no hot water after the first 2 days of my 6 night stay. They said they were working on it but still no water for showers or shaving the am that I left. Completely unacceptable but it was pre-paid so I could do nothing. I would have found an other hotel.

Genuine Expedia guest review

Very pleasant stay, only unfortunate part was the bar, restaurant and pool where all under renovation and going through a change. This changes the environment a lot in the hotel. I recommend checking that these are back open before you stay.

Genuine Hotels.com guest review

Stayed two times at the Astor. The Hotel is relatively close to the beach and in the neighbourhood there are lots of cool restaurants, bars and clubs are only few blocks away so it is good if don't want to spend lots of time in the hotel. Reception guys were always very helpful and friendly. Room size and beds were ok, bath rooms were not. In both […] rooms we stayed shower heads were furred up and both were not perfectly cleaned (I don't like to find too many of other people's hairs). While rooms were generally a little loud, we had to turn off AC at night as it was extremely noisy (i've seen lots of hotels, but never had such a loud AC). Overall the Astor is an ok place to stay, especially if you like to walk around SOBE and don't plan to spend too much time at the hotel. In that case I would rather spend little bit more and go to places like the Delano, Raleigh, etc. Read more

Genuine Expedia guest review