"Amazing place and fantastic service"
The beach is beautiful. The rooms are great. The food is amazing. The staff do a great job of learning your name and being very helpful. It can get expensive, but you get what you pay for (in a good way). I'd love to come back.Genuine Hotels.com guest review
"Beautiful beach front hotel"
I have traveled all over the world and have never have experienced some wonderful care & service. I felt like I was home. The staff were so caring and friendly. The hotel was amazingly gorgeous. They have kept the mexican tradition alive in this hotel. They have a lady that comes on a daily basis and makes tortillas for the guests. The food was five […] star. I can go on and on. Amazing! Read moreGenuine Expedia guest review
I love the beach, relaxing, friendly staff feel like your at home, I recommend this hotel ,good food and great margaritas.I will be back some day. Is a very special place for me.Genuine Expedia guest review
We stayed at Maroma Resort and Spa last week and the hotel is everything we had wished for. The most beautiful beach, fantastic rooms and an incredible staff. The only complain (if you can call it that) is that it's difficult to find if you are driving by yourself. Had a great time and hope to go there again sometime!Genuine Expedia guest review
Stop researching, no need to worry about this place. One of the best hotels in the Caribbean. Kudos to the staff, they got everything down pat.Genuine Expedia guest review
"Peaceful and gorgeous beach!"
This is a small resort - only 69 rooms which makes it wonderful if you want a quiet, peaceful getaway amongst gorgeous tropical plantings! The staff is super friendly and at your service. Iguanas cross your path, there are bikes to borrow and the grounds wind around the property and are lovely. There are separate pools that are almost like having your […] own private swimming hole. Read moreGenuine Expedia guest review
"Best hotel in the area"
The resort is excelent. Beach and rooms are very quiet (a big plus relative to classic all-inclusive resorts). The staff is extremely nice and helpful.Genuine Expedia guest review
"Maroma...now with childen (boo)"
Maroma is a beauitful place with very attentive staff and quality food. But for those that enjoyed Maroma in the past as an adults-only retreat, as we have done the past few years, you will be disappointed that Maroma now allows children. For those of you without experience at Maroma as adults-only, you will ask yourself why they allow children at such […] a beauitful, adult resort. Read moreGenuine Expedia guest review
This resort offers those looking for a romantic getaway the perfect escape. It never feels to crowded or overly isolated and the staff - you couldn't ask for a friendlier or more accommodating staff. The resort itself is impeccable from it's velvet sand to the incredible drinks to the room accommodations, we can't wait to go back.Genuine Expedia guest review
as nice as you can get. staff was unbelievably attentive. gorgeous grounds. ideal location. will definitely return.Genuine Expedia guest review
Simple and true Mexican hotel. No high rise or super contemporary resort. Just an amazing and authentic getaway. Entirely beachfront with the best staff imaginable. A stretch of Maroma beach beyond compare.Genuine Expedia guest review
"Amazing vacation spot"
We just got back from 4 days at maroma. Highly recommend it. Rooms were beautiful and romantic. Beach was spotless. Loved the day beds on the beach. Food was delicious. Staff was so friendly. Definitely can't wait to go back! Romantic getaway with authentic mexican flair.Genuine Expedia guest review
Honeymooners, make sure you ask for a honeymooners room (not close to others rooms so you can have privacy).Genuine Expedia guest review
"Estadía Casi perfecta."
Hotel pequeño, buenas instalaciones, cómodo, acogedor, agradable. Playa hermosa, comida deliciosa, a mi no me gusta el pescado, y hasta eso encontré rico. Recomdable. Perfecto para unas vacaciones de descanso, cerca de playa del Carmen por sí quieres ir a disfrutar de vida nocturna. Personal muy atento, no tengo quejas, te atienden de manera muy personal […] y por tu nombre, eso habla muy bien del hotel, ya que se nota que se preocupan por que tu estancia sea de lo más lindo. Pero, sólo hay un pero. Fui con mi esposo, es primera vez que nos hospedamos en el hotel, en realidad nos costó mucho dar con el, ya que no hay señalamientos que te guíen. Cuando al fin encontramos el hotel, me queje sobre eso, y la explicación que me dieron fue que era la exclusividad del hotel por lo cual no había señalización. Sin embargo pienso que sí es tan exclusivo y no hay señalización para el que va por primera vez, talvez sería recordable que el hotel se contactará contigo para apoyarte en ese aspecto. Read moreGenuine Hotels.com guest review
"Excelente opción frente a la playa"
Una joja de hotel. Servicio de primera. Frente a la playa. La playa impecable, la comida de primera y el servicio inigualable. Precios altos pero lo vale. Excelente para parejas que buscan descanso. No recomendable para familias con niños, no cuenta con áreas para ellos.Genuine Expedia guest review
"Hotel romantico donde se cuidan todos los detalles"
Este viaje cumplio un sueño, habiamos leido hace algunos años que este hotel fue calificado como uno de los 10 mejores escapes romanticos de playa en el mundo. Teniamos altas expectativas, mismas que se cumplieron. Sin embargo siendo criticos la cocina del hotel no es uniforme en el nivel de sus platillos, tuvimos desayunos buenos y otros como el burrito […] de machaca muy malos. El lunch igual platillos muy buenos como los tacos de pato y otros mas bien mediocres como el ceviche. La cena el pescado estuvo sumamente seco. Los precios demasiado altos, son comparables a restaurants de nombre en ciudades como Ny, Chicago, Londres. Read moreGenuine Expedia guest review
ExcelenteGenuine Hotels.com guest review
"UN HOTEL PARA RELAJARTE Y DISFRUTAR."
UNA ENORME Y GRATISIMA SORPRESA, CUANDO BUSQUE HOTEL, QUERIA UNO QUE NO FUERA ALL INCLUSIVE . UNO QUE FUERA CHICO, FINO, ABARCABLE Y QUE SU ESTETICA FUERA BUENA, TRANQUILO Y A LA VEZ ALEGRE, DINAMICO EN SU SERVICIO. EN FIN, ENCONTRE ESO Y MUCHO MÀS. MIS COMIDAS LAS HACÌA PREFERENTEMENTE EN EL BAR EN COMPANIA DE FREDDY, MANUEL Y JOHNY, LAS MEJORES MARGARITAS, […] MUCHO CONVERSAR Y REIRSE. LA COMIDA EXCELENTE, ANORO LAS QUESADILLAS, EL GUACAMOLE, LAS TORTILLAS DE LA SRA. DALIA EN LAS MANANAS, EL CAFÈ QUE ME LLEVABAN A MI HABITACION JUSTO ANTES DE IR AL DESAYUNO. Y PARA QUE DECIR LOS DULCES QUE ME DEJABAN EN MI HABITACION TODAS LAS NOCHES, LA CAMA ABIERTA Y RODEADA DE PETALOS DE ROSAS, EL COMODISIMO CAFTAN. YO NO PUEDO SEGUIR, ESTOY COMENZANDO A EXTRAÑAR TODO ESO Y POR UN TIEMPO NO PODRE VOLVER. LES DESEO LO MEJOR, NO CAMBIEN, LO QUE MAROMA RIVIERA MAYA ES JUSTO LO QUE BUSCAMOS UN GRUPO DE PERSONAS, QUE NOS GUSTA LA CALMA, LA FINURA Y ESE AIRE FAMILIAR QUE SE SIENTE DESDE EL MOMENTO EN QUE SE PONE EL PRIMER PIE EN ESE PARADISÌACO LUGAR. MUCHAS GRACIAS POR TODOS, NO LOS OLVIDARE. ANA MARIA MATTA Read moreGenuine Expedia guest review
Excelente ambiente y relajacion! La comida deliciosa.Genuine Expedia guest review
Maroma ist ein wirkliches Hotel zum Relaxen. Schöne Lage, wunderschöner Strandbereich mit super bequemen Liegen. Gutes Essen, nette Bar. Perfekter Service, allerdings sehr amerikanisiert. Für uns manchmal ein wenig zu viel des Guten. Sehr teuer, aber Preis-/Leistungsverhältnis stimmt überwiegend.Genuine Hotels.com guest review
09/15/14 Samantha L Jacksonville, Florida
The Maroma Resort and Spa was paradise the rooms are beautiful !! we had an ocean view room and I think we had the best room in the house. This is a small property with only 60 rooms so very quiet and relaxing if you are looking for the perfect getaway from your busy busy life this would be the place for you there are not any tv;s just a Bose stereo that plays a CD that was put together by the property of local music.
"A Romantic Haven"
09/14/14 Andrea K
We were so happy to spend our anniversary at this exquisite resort. Everything was so elegant, magical and peaceful. The aesthetic is meticulously designed. The amenities are luxurious, the staff is always ready to go above and beyond. A spirited and welcoming retreat. We hope to come again and again whenever we can.
"Very very nice!!!"
09/02/14 CART339 Gainesville, Georgia
This resort is absolutely perfect for a romantic vacation. The property is first class. The pools are amazing. The service is outstanding. The beach is wonderful. The room are very romantic. The food is also wonderful. Very small, intimate resort. Bathtubs are huge and not comfortable. All else is perfect. Be careful with margaritas....
"Wonderful Resort in the Riviera Maya"
08/29/14 Tatinhazinha Rio de Janeiro, Brazil
Maroma Reosrt is a very relaxing resort, located in a beautiful beach called Maroma. We spent 5 days in this resort and had a wonderful time.The resort provides daily activities to the guests such as bike rides, night gastronomic events, tours and others. We even had the chance to participate on the release of baby whyte turtles in Maroma beach, just fantastic. Staff is incredibly professional and lovely. The resprt has 2 fantastic restaurants. Breakfast is delicious.Loved everything. Our room viewed the beach, beuatiful!
"The most relaxing beach"
I was never a fan of lying in the sun as a form of relaxation, but after visting several historic sites of Mexico, Belmont Maroma became the well deserved place of luxurious rest.. It doesn't compare to any other beach - the colours of the sea change with every cloud and dusk of wind, the sand is soft and warm, our rooms in houses scattered on the beach welcomingly cool and refereshing.
"Extraordinary! Spectacular! Wonderful!"
08/20/14 james n Staten Island, New York
We just returned from an eight day stay at the Maroma Resort and Spa and I am already longing to go back. What can I say? The closest thing to paradise on earth. First what makes this Belmond Resort wonderfully outstanding and way above anything else is the entire staff. The service, attentiveness, friendliness, you will not find in any other resort. Everyone we met went out of their way to make our stay memorable. The general manager, Federico, made sure our visit was wonderful. He paid careful attention to every detail. The hospitality center was so helpful and friendly. Marisol, Lydia, Rosalia, Ana and Paola were all wonderful. All were so friendly and helpful. Any request we had they handled flawlessly. The restaurants and staff were outstanding. Restaurant manager Luis and his entire team were outstanding. The best I’ve experienced anywhere. Every one was so friendly, and attentive. They strived on ensuring you had an excellent dining experience. Irvin and Oscar were great. Antonio “Capi Cantu” was fabulous. So friendly. Our dinner waiters Fernando and Raul were wonderful. Our breakfast waiters Pablo and Fernando were great. Manuel the bar tender was so helpful. The housekeeping and guest services were excellent. Miguel was great. Julio the life guard was wonderful. He really made us feel at home. He was very friendly and informative. If I left anyone out it is only because I didn’t catch there names, but everyone was great. The two main restaurants served very creative, distinct and flavorfully dishes with plenty of variety. If there was something you wanted and you planned ahead they would do their best to accommodate you. The breakfast was great. The beach was wonderful. The sand was the best I’ve ever walked on – smooth like powder and cool. All the rooms are close to the main lobby yet private. Spectacular views of the beach. The grounds around the resort are wonderful, serene, romantic, exotic. Three pools, tennis, boutiques, play center, and one of the best spas in the world top it off. I could go on but I think you get the point. We all had a memorable vacation and hope to be able to go back again If you have one vacation resort to go to – go to Maroma Resort and Spa
08/19/14 Julie M
My wife and I went back to Belmond Maroma (formerly Orient Express) after not being there for about 10 years. It was our Anniversary and my wife loved this place when I discovered it on the Travel Channel as one of the World's top beaches a decade ago. Well,... it's even better! After the last big hurricane they have done a lot of renovations and we stayed in room 38 (very beautiful, end beach front suite). The staff are attentive but not hanging all over you; the perfect blend of great service but no syrupy, falsetto-pseudo-attention. We walked the beach, which now has many more adjacent resorts, some finished some not, than 10 years ago, but the bay is still breath-taking. We had dinner on the very top of the hotel, one night, outside on a full moon evening. It was outstanding! Great views, wonderfully unique menu, great wine and superb service. We won't wait 10 years to go back!!
"The Belmond highly detailed treatment!"
08/18/14 blackestee San Pedro
As usually the Belmond Amazing treatment!!!! Details every where, great food, amazing location, great view from master bedrooms and villas. Happy and friendly staff. Treats all day at the beach. The treatments at the spa just amazing. My kind of place!!!
"The most beautiful place!!!"
08/14/14 LolafromTexas Texas
Just got back from staying at this beautiful hotel. One word describes this place "AMAZING". From the room, the service, the food......everything is top notch. The hotel is tucked away in the jungle, very private and quiet. If you are looking for a place to relax with a beautiful beach......this is the place! I will definitely come back.
"Our wedding at Belmond Maroma"
08/10/14 AmyWein New York City, New York
Been at Maroma 2 times before we decided to get married here, Ill keep this short but sweet. It was an amazing wedding! Love the private boutique feeling Maroma has. Total luxury food was amazing, staff super attentive, stunning beach
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