All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez

3.5 stars
Ave Tecnologico 3620Ciudad JuarezCHIH32617Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Dirty
150See all 150 Hotels.com reviews
From 35 reviewsTripAdvisor Traveller Rating

Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez

Hotel Info: ‎866-539-8117‎

from $60
  • Standard Double Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 1 PM
  • Express check-in
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport drop off at scheduled times *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Casa Grande Business Plus US Consulate
  • Casa Grande Business Plus US Consulate Ciudad Juarez
  • Hotel Casa Grande Business Plus US Consulate
  • Hotel Casa Grande Business Plus US Consulate Ciudad Juarez

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Los Nogales - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez’s small print

Also known as

  • Casa Grande Business Plus US Consulate
  • Casa Grande Business Plus US Consulate Ciudad Juarez
  • Hotel Casa Grande Business Plus US Consulate
  • Hotel Casa Grande Business Plus US Consulate Ciudad Juarez

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 150 reviews

Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez
Poor1.0 / 5
Very bad experience, my truck was stolen from the front parking (main entrance) of the hotel. The employees didn't know what to do, so they did nothing to help. Overall very bad experience the room and overall appearance needs a lot of maintenance.
1 night business trip
Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez
Poor1.0 / 5
Stay away!!! Terrible...
It was terrible!!! Would not recommend it to anyone. Our AC was beyond noisy and when the front desk sent the maintenance guy he told us "Oh yeah - this one needs the bearings replaced." He then told us he would call us to let us know what he could do. When he called he told us there is nothing that can be done and no other rooms to move you to. We then called the front desk - which advised us that they would see what they could do. They took over an hour to call and by then my husband had gone down to the lobby. When he came back he said they gave him a key to move our room - no effort was made to help us move our stuff. He had tried to get our money back so we could go to another hotel but they said since we had our reservation done on Hotels.com they couldn't do anything. When we moved rooms - the replacement room was not clean and the AC did not work either - this time it was just hot and not noisy. In addition to this the hotel had an event occurring and it was very loud and could be heard in the room. We often travel to Juarez - we will never stay in this hotel again and DO NOT RECOMMEND IT!!! I had no sleep and had a medical procedure scheduled at 7 am. We ended up going to bed at midnight when we had arrived to the hotel at 9:30 pm... I couldn't wait to leave...
1 night romance trip
Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez
Excellent4.0 / 5
The hotel is older and not that nice, but the service is wonderful, very courteous and attentive. Breakfast is good.
3 night family trip
Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez
Excellent4.0 / 5
Terrible service at the restaurant ! Bad food! dirty tables, no staff, no clean plates ! BAD!!!
1 night trip
Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez
Outstanding5.0 / 5
Breakfast was great
2 night business trip

See all reviews

Hotel Casa Grande Business Plus By US Consulate, Ciudad Juarez

Is the description of this hotel not correct? Tell us