"felt like a minority"
So many Spanish people were so rude to us. The room was so hot and the air is controlled by the hotel. Would never stay there again.Genuine Hotels.com guest review
Drunk people anywhere, talking louder, the personal of the hotel are very rude and do not controlled the guest with inappropriate behavior. No hot water for several hours the first day-without advices- this hotel need maintenance. Bad experience for us. For the same Price you can find something better.Genuine Hotels.com guest review
You payed to park across the street for two dollars less. It was flooded but I was able to find a dry spot. The pool was old with a lot of sand. I guess the guests didnt think it was important to shower before entering the pool. A shower was available but hidden beach was right there.Genuine Hotels.com guest review
"Excelent vacation stay at a reasonable rate"
I enjoyed my stay on the beach with a great price and the cleaning people were amazing. the vale and parking attendants not so much when I checked out they had charged my room for valet parking and daily offsite parking. Be careful with this.Genuine Hotels.com guest review
terribleGenuine Hotels.com guest review
"Good value but needs renovating"
It was a great location and had no complaints. The hotel itself needs a remodel but that's probably why it's such a good rate.Genuine Hotels.com guest review
"It was a nightmare."
The only thing good about the place is being on the beach. The staff acted as if you owe them a tip every time they do their job. Valet parking is not really valet. A valet even told me that " if you have your key why don't you go get your car". The rooms are motel standard. The air conditioning can't be controlled in the rooms, at least not in the […] ones I had. The towels are dirty and still show stains (yellowish) when I was about to use them. I had to use my own. After 24 hours I had to leave the rooms(2) that I booked for 2 weeks. They never refunded the valet fees at $190 each although the front desk pretended to have done so. Thank god there was a Hampton near by where I stayed for the remainder of the trip. Read moreGenuine Expedia guest review
"Close to the beach"
I expected more from this hotel including repaired Jacuzzi etcGenuine Expedia guest review
"Not too bad"
I pulled up tontine hotel first and asked at the front desk if any rooms available was told yes and the best rate they had was $135/night then I went out to my car and booked it thru hotels.com and got a $89/night rate. My only bad experience when I visited was check in, front desk guy was as rude as it can be, we had an issue with cigarette smell called […] the front desk and again the same guy told us what can we expect for the price we paid???!!!location was great although it seems a bit outdated Read moreGenuine Hotels.com guest review
this hotel is right on the beach & there is a bus stop right out the front door for service to other areas along the shore. We stayed 2 nights but did not use the pool (too crowded & no towels available). Lots of good places to eat within walking distance. We tried the El Tropica for excellend Cuban cuisine!Genuine Hotels.com guest review
No printer at all very bad staff so many things are badGenuine Expedia guest review
"Excellent shuttle service to the airport!"
Perfect to spend the night waiting you flight. It´s very close to the airport and the hotel has an excellent shuttle service!!Genuine Expedia guest review
Worth the price but in the end you get what you pay for. Location is great. Parking is easy. Service is OK. Wi-Fi is spotty and slow. Bar scene is 60+. Great if you're looking for a cheap spot to catch some Zzzz.Genuine Hotels.com guest review
"lying about the service"
when I booked, paid for a superior room , with sea view.on arrival, I received a simple room, and had no view. The hotel says that when booking right through the Internet is hoteles.com have no right to the superior rooms. also the attitude of the woman in the reception. Super rude, guests in the hall with loud music and screaming at 1 am, you can not […] sleep. Read moreGenuine Hotels.com guest review
"On the beach"
We stayed for 2 nights April 25 and 26. The location of the hotel is fantastic right on the beach. Our room was clean and served its need with providing us a place to sleep for the two nights. The property itself is dated (which is charming) and tired. It is fairly obvious that the owner is not putting any money into the property as there are high rises […] being built on both sides of the property and the owner will probably cash out on the land value sometime in the not to distant future. We found a lot of cheap beach/lounge chairs that were cracked and unusable. One thing that was really silly was the "policy" of only allowing 2 beach towels and 2 beach chairs. We were a party of 3 and were told by the "towel police" that rules were rules. The valet parking was very reasonable (by hotel standards) and allowed unlimited in and out privileges. The beach is fantastic and the water really warm. We went into 'South Beach" for dinner both nights and found it to be a 30-40 minute drive. If you are wanting a 5 star property for a 2-3 star price, this is not the place. If you want a clean room for a reasonable price and a beautiful beach this is the spot. Read moreGenuine Hotels.com guest review
It was satisfactory. Rate was fair. Pool area was nice. My problem is they did not change the sheets and pillow cases on a daily basis.Genuine Hotels.com guest review
The a/c wasn't working n was told it had just happened overnight. .. security were changing pool rules as they pleased because I guess they were overwhelmed by how many kids and families were there I guess.... this wasn't my first time going there... and I chose to go there because of how it was the last couple of times I had gone... but do they think […] I'll be going back... there was type of entertainment or anything by the pool area... Read moreGenuine Hotels.com guest review
Good customer service. I'm happy . Nice ocean view w balcony. The front desk rep who check us in is very nice. Across the hotel has publix where you can buy groceries. Restaurant downstairs is very reasonable price. Nice pool nice beach not crowded. I would stay here again. So glad since we were party of 13 they have big van to take us to the airport. […] More convenien cheaper price. Thanks for our driver. Conceirge is very helpful. Read moreGenuine Hotels.com guest review
"On the Beach..!!"
Rooms are less than averge quality. Pool Chairs limited and plastic. Pool is good. Beach huts are limited only 4/5. Food is good at Cafe and reasonable. Limited access to internet, it does connect well.Genuine Expedia guest review
"Do Not stay even for free"
Dirty room, broken showers, roach in the cabinet. Book this hotel for 11 nights, on the first night I had to change my room 3 times!!!! Next morning checked out and got refund for the next 10 nights but not for the terrible night that I had. DON'T STAY THERE EVEN IF IT'S FOR FREE!!!!Genuine Expedia guest review
Very convenient for all occasions and rent car is right in a hotelGenuine Expedia guest review
Hotel was very nice for a last minute reservation.Genuine Hotels.com guest review
"Hotel is located at the beach"
The rooms were cleaned everyday and it is a very convienient location. It sucks that you have to pay for the beach umbrella everyday and they dont provide enough for all tje guests. I don't understand what the resort fees are for if you cannot get an umbrella.Genuine Expedia guest review
"Great hotel next to nice clean beach"
Had a great time staying here for a week no complains clean, great staff n rite next to the beachGenuine Expedia guest review
I like the hotel and location, the only thing I didnt like was that a lot of people that were not staying at the hotel were using the pool and they didnt do anything about it when I told them about this. You can never use the jacuzzi because of that. The hotel had really good deal for happy hour and the price is good for a hotel in front of the Oce […] an Read moreGenuine Hotels.com guest review
"Not bad for passing through"
We stayed at the hotel prior to our cruise that would be leaving out on Sunday March 28th. The beaches were fantastic and the hotel was in a nice location. Now its not the BEST hotel but it was what we needed for two nights. I would stay there again if I was passing through but only for two nights. Overall it was not a bad hotel.Genuine Expedia guest review
"the most hotest room"
the hotel is aceptable but the air condition was not working, then when we go to the lobby and explain, they send a man to check this he cant solved the problem, and then, in the lobby they were very ironics because there were thinking about that we wanted money or discount and was a complainsGenuine Hotels.com guest review
"Don't stay here - Staff are RUDE"
I'd have to say that this hotel has some of the rudest staff members. NOT HELPFUL AT ALL! They all had attitudes and weren't accomodating to their guests whatsoever. My biggest complaint, regarding this hotel are the fact that they had paper thin walls and tile hallways. EVERYTHING was noisey, we couldn't sleep AT ALL! Our room was also near the elevator […] which made the noise worse. All we heard all night long was rolling of suit cases and carts (from housekeeping) that sounded like thunder. IT WAS HORRIBLE! I cannot stress enough how horrific my experience was here. I have never stayed in a hotel where i was completely dissatisfied. PLEASE do not stay here. I still feel the price we paid for this hotel is not worth it. Stay somewhere else! Read moreGenuine Hotels.com guest review
"Nice but not very clean."
Room was nice but wasn't clean, pool service was poor all old men. Good for a rest but don't rate what u pay for a room.Genuine Expedia guest review
"Right next to the beach doesn't get any better tha"
Great. Right beside the beach bar restaurant shows just an overall good expierience I would stay here again without a doubtGenuine Expedia guest review
"On the beach, convenient, but some issues"
Great location right on the beach. Great view from my balcony of the beach, palm trees and pool (my room faced the inner courtyard). Convenient ($10/day) parking right across the street and convenient Publix grocery store half a block away. Reasonably priced for being right on the beach. Unfortunately, also a lot of issues with the room. Paper thin […] walls meant being awakened early every morning by the screaming baby in the next room. Central air blew on both beds making it tough to sleep the first night - fixed this by diverting each individual grate to point towards the wall. Tub was worn so that enamel was gone in spots. Big hole in shower curtain. Loud partying/music every night in the interior courtyard until 2 am also made it hard to sleep. Overall, if you can tolerate or workaround all of the issues, it's a good place to stay for the location, views, convenience and price. Read moreGenuine Expedia guest review
had problemsin the room.had problems with hot water.hadproblems with water in the kitchen.had problems with the pool door as it did not respond to a key.had problems with the internet.They only advised me in a letter which I did not open till the last day.the employees where very nice.Genuine Hotels.com guest review
"Only worth it if you are on a budget"
If you are on a budget, it is worth it, but the staff is rude, except for the front desk. The people on the pool made me get out of my chaise. You have to pay to be able to sit at the pool! Rooms are old and not very clean at all. The shower had a leak in the bathroom.Genuine Expedia guest review
The overall stay wasn't bad. We enjoyed the pool and beach. There are a lot of things within walking distance as well. I was not impressed by the room, it wasn't nearly as clean as I had hoped and the TV barely worked. If we had stayed more than one night in Sunny Isles, I would have complained about the cleanliness.Genuine Hotels.com guest review
If you're looking for a cheap hotel on the beach then this is the place for you! However, if you're young wanting to enjoy Miami party scene and south beach then you're far far far away frm that! The rooms are just Ok! The website said they had airport shuttle service but when we called to set it up we were told they did not but once we got there and […] needed a ride back to the airport they offered it for $52! Sunny Isles is far from everything but the Aventura Mall! This hotel seem like it was for the elderly crowd! Read moreGenuine Expedia guest review
excellentGenuine Hotels.com guest review
"Great beach views from rooms."
Clean rooms, great value for money. Employees friendly.Genuine Expedia guest review
"price, location cant beat it"
Went for 2days for a wedding. Perfect spot, good price, on location decent diner, tiki bar at pool and beach sand side. Beds were ok, rooms were ok, staff were very good. I had no problems and will stay there again. Everyone friendly. 3 miles to Spanish monastery and nx door to Trumps condos. Publix supermarket across street.Genuine Hotels.com guest review
"2 star hotel in 3 or 4 star neighbourhood"
2 star hotel in 3-4 star neighbourhood. It is an older property that hasn't gone through any major renovation, meanwhile there are new highrises being built around it - Porsche is building a tower next door. It is good for an inexpensive family get away. A plus is it is on the beach. A minus is the noise from the bar is a little too late in the night. […] If you want a comfortable hotel room then spend the extra and look at other hotels in the area. If you want a basic room then this hotel will do. Read moreGenuine Hotels.com guest review
"Price low, on the beach, needs upgrading"
Price low, on the beach, needs upgrading. The area is very good in Sunny Isles (Miami area). Certain rooms are better than others in terms of upkeep and improved maintenance. The primary attraction to this hotel is the lower than average price for the excellent area, and the on the beach location. The front desk staff were generally good with some exception. […] Conveying a legitimate concern about a room condition was not well received at first.. The on site valet parking service was very good. The Wi Fi is good and provided at no charge. The pool and jacuzzi is well maintained. We would return here. Read moreGenuine Hotels.com guest review
"Very bad hotel"
the attention very bad and desapire a bag from my room!!!!!Genuine Expedia guest review
"Great location, but hotel very dated"
I have stayed in this hotel years ago, so I knew what I was getting into. It is not fancy at all, very old building that really shows its age. The only redeeming qualities it has is its great location and it is fairly cheap compared to the more modern luxury hotels. So, if you are on a tight budget, but want to stay on the beach its not a bad place. […] My only disappointment was being "upgraded" without my consent to a "larger room" (by maybe 10sq.ft.) but it was right by the noisy elevator shaft and it did not have a balcony which is the one thing I expect when I stay on the beach. They switched be to the room I requested on the second day, but we were only there for three nights, so it was very disappointing not to have the balcony to enjoy on the first evening and morning. I probably will spend more money to stay in a nicer place next time. Read moreGenuine Hotels.com guest review
"Great place to stay close to the beach"
Great location at a very affordable price considering it is right by the beach and in a very nice area (Aventura). I would highly recommend this place to anyone staying in the Northern Miami area.Genuine Expedia guest review
"NEEDS MAJOR RENOVATIONS"
The beach was beautiful. However, the hotel hasn't been updated in decades! The air conditioner barely worked. The deck furniture was WORE OUT! Basically, the hotel needs to be shut down for a year and totally revamped. The front desh was staffed with one nice - helpful person. The other person was just a jerk!Genuine Hotels.com guest review
"They have a bad room"
Never agree to take the room 302! It has dirty-roof view and sealed windows. Although I paid for a room with a balcony they gave me this cage. I fought to change it all the evening but they told me there no rooms. Only next day I was able to change this room. Also self-parking is across a busy street - not a big deal but sometimes annoying.Genuine Expedia guest review
Was very good experience , definely I back thkssGenuine Hotels.com guest review
It was not my first stay at this hotel. I like very muche the site, the beach and the set up. The beds are comfortable, the only thing is the insonorisation, every stay i have been disturbed by the noise. I understand it is an old building. For thsi only reason i cannot give a higher score.Genuine Expedia guest review
Terrible, old, dirty and without air conditionning. Dont let anyone go there in this hôtel.Genuine Hotels.com guest review
"Solid place directly at the beach"
Guests have direct beach access and a pool. There is a gym, where some basic exercises can be performed. This is great for gym guys. Overall the place is clean and good for a short stay!Genuine Hotels.com guest review
"Wonderful location and great pool"
The hotel is located just by the beach with pretty quite surroundings. The hotel is great - except from the air condition, the room were very very cold and we could not change that. Other than that, a good experienceGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )