"Cheap but Functional"
First room heater didn't work. Basic accommodations. Better than sleeping in the snow.Genuine Hotels.com guest review
"2 days stay"
Everything good except for the wifi. They have 'free' wifi but it is so slow. Except for wifi, other services were good.Genuine Hotels.com guest review
"Price is right for condition and staff"
Stained carpet. Unfriendly night clerk. Just worth the money. Convenient to freeway, but hard to find the way in (rear of shopping centre)Genuine Hotels.com guest review
"Please don't stay here."
Please don't stay here specially in room 118, The carpet very dirty. The mattress rip and uncomfortable. The blankets dirty . The fridge door did not lock and the light was on all night. The bathroom door did not lock. The microwave door did not lock and was making a sound all night. And the breakfast only cereal (Cheerios).Genuine Hotels.com guest review
"don't go there"
This was one of the worst places I ever been to. We stayed for only two of the three nights, and I couldn't get refunded either.Genuine Hotels.com guest review
"good price, but not worth it"
The first room we were offered was not acceptable. First, the carpeting was disgusting and the smell of disinfectant was overwhelming. The staff moved us to another room. On the first use of the bathroom the toilet backed-up and the water did not stop until I turned the water off at the source. The next room was clean, but the bedding was questionable […] at best and we had to go to the front desk for a bulb for the only lamp in the room. The room was inexpensive, but not worth the hassle. Lastly, I was told this place was not far from the plaza which is not true. In fact, it is barely off interstate 25 and as far from the plaza as possible.I am usually pretty tolerant and have never issued a bad review before, the overall experience was terrible. Read moreGenuine Hotels.com guest review
"Overall my review is going to be rated poor."
Upon arrival there was not enough towels. We had to request for additional towels. The toilet overflowed. The beds were not comfortable. There was a peak hole under the door that should be caulked. Soap bars were too small. No conditioner. The shower curtain had some stains on it.Genuine Hotels.com guest review
Ok. Room was noisy.Genuine Hotels.com guest review
"Good value place"
It is an ok place, with decent rooms. Rooms are a little small and blankets are old. Breakfast is very basic and limited. In general it is nice place for the money and close to the historical Santa Fe area.Genuine Hotels.com guest review
"Never Again Santa Fe Suites"
My husband was admitted to the hospital, and a friend recommended this hotel as it was close to the hospital and inexpensive. I was with my blind puppy dog, and picked up a to go meal at Whole foods, knowing that my rooms was a suite and it would most likely have eating utensils. The hotel room itself appeared to be clean, but the couch and rug looked […] dirty. I did not even place my suitcase on the couch. I folded back the covers and slept onto of the blankets. The only utensils in the kitchen were two dinner knives. The toilet ran all night long. Never again will I stay here. Read moreGenuine Hotels.com guest review
The overall attitude of the staff, except for checkout, was disinterest, unfriendly, unaccommodating and at times nasty. Arrived on Wed.to the "equipped kitchenette" which had no pot to cook with, 1 fork and a teaspoon. I asked the desk clerk for at least a pot and utensils; he told me they didn't have any pot available and I could go in the breakfast […] room and get utensils. Plastic forks and knives just wasn't what "equipped kitchenette" meant to me. I told him that was unacceptable and finally an hour or so later he brought me a pot with a cover and 2 tablespoons and a knife. They did not have enough towels, so they would take your towels, leaving you with nothing and not return them until later in the day, if at all. Of the 4 night stay, I had to go to the office and practically beg for towels three of the four nights.There was a sign at check in saying the rooms would not be made up on Thanksgiving so the staff could be with their families. That was fine with us, but of the 4 night stay, they made the room up once. Read moreGenuine Hotels.com guest review
"wish my trip was better"
TV hardly worked and didn't even have a coffee machine that was decent Plus just the overall stay when I called employees to fix things in the room, they didn't seem to really careGenuine Hotels.com guest review
"Clean but lacking basic stuff."
Clean room but old interior. Advertised as full kitchen, but no oven and had a two burner stove top but only one worked. Dish washer not clean . Microwave stopped working several times. Had to unplug to get it to work, but no instructions as how to program it. The refrigerator ran constantly. Way too much noise. If you stay here, bring your own cookware, […] dishes, silverware, microwave cookware, towels and maybe even extra toilet paper and paper towels. Our room was clean. We took our own sheets, but did not have to use. Read moreGenuine Hotels.com guest review
"Good stay in Santa Fe"
Wonderful hotel....very roomy and comfortable suite....great staff. Would recommend it to anyone...Easy access to downtown.Genuine Hotels.com guest review
Wonderful room...Spacious at a great price...staff were wonderful...Genuine Hotels.com guest review
"Nice and clean but barely a breakfast"
This hotel was nice. Very clean room with somewhat older furnishings. The suite had a stove, a kitchen sink with dishsoap provided, and a full size fridge, which would be nice for longer stays. The bed was firm, which I like. The shower was a little too low for me (5'10") and the breakfast was really meager (danishes, toast, or a choice of 2 cereals; […] raisin bran or cheerios) not even any yogurt or fruit. It is however right next to an Albertsons with a Starbucks inside. Read moreGenuine Hotels.com guest review
"Small, inexpensive but skimpy on the linens."
I booked this suite travelling with my brother and sister as the price was excellent for a suite. The beds were only "full" not queen so it was a little tight. There was only 1 set of towels in the room and when asked for more at the desk the clerk was hesitant to go find more saying they were "out"? He finally brought us more. Small suite, tile floors […] (a little cold on the feet in the winter) but worth the price. We didn't try the continental breakfast. Read moreGenuine Hotels.com guest review
"Not so hot"
Minimal service. Short on towels. Room is dark. Breakfast is very poor.Genuine Hotels.com guest review
As others have stated, it could use some updating and a coat of paint. However, we were very pleased with the kitchenette. It is next door to a grocery store which was very convenient. Breakfast is a little lean so we would probably make our own next time. Great price and would stay there again.Genuine Hotels.com guest review
We have stayed a couple of times always have to ask for towels. Coffee maker. Coffee. Ice maker sooooo loud. Last time we stay last timeGenuine Hotels.com guest review
"We will be back"
This was the second time we have stayed here and it was just a pleasant as before. For a quiet, inexpensive place to stay in Santa Fe this is the place. I don't think the rooms were quite as clean as the first time we stayed here but not really anything to complain about. The bed was a little soft for me but didn't wake up with a backache. The internet […] worked great but we were close to the office. We will be back. Read moreGenuine Hotels.com guest review
"Thumbs up for the Santa Fe Suites!!!!"
Awesome place to stay! The beds were a bit small, but it was still an exceptional deal. Very clean and quiet environment with an extremely friendly and accommodating staff. I would highly recommend the Santa Fe Suites as an ideal place to stay. It was very easy to navigate to the downtown area which is a few miles away with only one turn. off of the […] major highway. Read moreGenuine Hotels.com guest review
"Nice Place Conveniently Located"
I have stayed here several times and have enjoyed it each time. It's quiet and conveniently located.Genuine Hotels.com guest review
"2 night in Santa Fe"
We stayed 2 nights in Santa Fe. The access off the freeway and to the old town was very good. The personnel at reception (PM and AM) were extremely helpful for our needs and information. The rooms were very clean and we had everything we needed in the kitchen for our short stay.Genuine Hotels.com guest review
"Once nice but sad now."
Older property that needs renovation and new bedding and towels.Genuine Hotels.com guest review
The Santa Fe Suites is a nice Hotel for the price- Excellent Price compared to other Hotels I had stayed in all week. The room was clean and the bed was comfortable and the staff was very friendly. Thank YouGenuine Hotels.com guest review
"Ehhh not too bad"
A little more run down than expected and barely had any dishes. Other than that not to badGenuine Hotels.com guest review
"Santa Fe surprise"
surprisingly pleasant facility, good staff, a great deal for santa fe . . . will stay againGenuine Hotels.com guest review
"good for a one-night getaway to go out on the town"
went up for the night to go out to dinner and dance. Perfect if you need a shower, bed. Nothing fancy, but simple and clean.Genuine Hotels.com guest review
"Service lacking but room was clean."
Very comfortable room, close to shopping. Room has a microwave and coffeemaker, overall saved money on food.Genuine Hotels.com guest review
This was a great place to stay for the price. It's very nice in appearance from the outside and the furniture inside is weirdly nice, but parts are starting to get run-down. The beds and bedding need replacing, carpet needs a deep clean or replacement. The kitchenette is great and fully stocked, ready to use. It seems like maybe it changed ownership […] recently and the new owners aren't investing in it anymore. Anyway, it was excellent for the price and I'll be back. Might be the best deal in the city. Read moreGenuine Hotels.com guest review
"Don't do it!"
The springs in the mattress moved and made a sound when I changed position on the bed, there is a giant box/analog TV with maybe 8 channels, and we couldn't get WIFI in the room because we were on the other side of the building where the WIFI originated. We ended up leaving after one night because it was so uncomfortable and kind of scary. Never ag […] ain. Read moreGenuine Hotels.com guest review
"comfortable and convenuent"
The Santa Fe suites were comfortable, well equpped and convenient ax a base for exploring Santa Fe. We stayed only one night, but would be ideal for those staying longer and wishing to self cater as they are equipped with stove fridge and dishes.Genuine Hotels.com guest review
"Good deal for the price"
Enjoyed our room, handy microwave and refridge. Several restaurants and grocery store in walking distance. The breakfast was less than impressive - several cereals, pastries and things to put in a toaster (english muffins, bagels, waffles & french toast)Genuine Hotels.com guest review
"originally booked brcause of easy access to destin"
We liked this hotel so much, we are cutting short our destination get together with friends and returning to Santa Fe Suites a day early. We were very pleasantly surprised.Room was small but quite nicely appointed and spotless.Genuine Hotels.com guest review
My husband , 2 year old son, and myself stayed one night at the hotel. The room was extremely clean, which is hard to come by, and ladies who came to clean were so very sweet and helpful. The price was great. Very cute room with everything my little family needed. I loved it and will soon be going back.Genuine Hotels.com guest review
Pro: The room was a suite which I appreciated. I liked the fact nice shampoo and lotion was supplied as well as a coffee maker and coffee. Con: The carpet needed shampooing and there were dead bugs on the windowsill.Genuine Hotels.com guest review
"Not as good as before."
Signs of cheapening: shower curtain not waterproof, so floor was very wet after showers; light bulbs less bright so room was dark; had to ask for iron and hair dryer--both were missing from room.Genuine Hotels.com guest review
"filthy,was not impressed,"
room was supposed to be smoke free, smelled like ash tray. our room had stains(multiple) on carpet. overall not a good stay.Genuine Hotels.com guest review
The hotel staff was pleasant and the rooms were cleaned. I like the fact that they offer a small kitchen but found it odd that there were no utensils to cook with when they have plates, pots and pans. I would also like to recommend better or more pillows. I'm thankful that I brought mine from home.Genuine Hotels.com guest review
The rooms were a little dated but clean. Service was good and for the price you can't beat it!Genuine Hotels.com guest review
It was nice and clean, but had no tub; I was disappointed in this as I had been looking forward to a good soak, but other than this, was a good stay.Genuine Hotels.com guest review
"Pleasant overnight stay"
A great value. Very friendly, helpful staff. Lovely grounds. We would definitely book again!Genuine Hotels.com guest review
"Could use a bit of care"
The room was clean, but bulbs didn't work, dish washer didn't work, but it was quiet, and not bad for the price. The room had a newer carpet and better bed than this hotel had during a previous stay.Genuine Hotels.com guest review
"Mediocre/functional at a very reasonable price"
Everything works including the TV and the shower, but nothing works great or is above average in any way. Very functional. Bed was comfortable enough but not enough pillows or bedding, shower is a little small and the shower curtain was inside-out (?). We were on the quieter side this time which was nice, away from the front office so get a room in […] "back" if that matters to you. Room is clean enough but not shiny or new, outlets coming out of the walls, holes in places, tile floor uneven. Coffee and breakfast are not good so I always eat out, don't consider that a benefit here. Internet works in the room but is not secure. Read moreGenuine Hotels.com guest review
"Pleased in Santa Fe"
We fell into a special. Regular $89, special $50. The $50 was an excellent value. I wouldn't rate it excellent at $89, but I don't know the competitiveness during different seasons. Would definitely stay there again, but it would be dependent on the price. I'd say tops $60.Genuine Hotels.com guest review
"Close to where we needed to be"
Very Nice Room, more than meet our needs. great location for us to be where we wanted to be.Genuine Hotels.com guest review
The location and price were great. We found the staff friendly and helpful. Of two different stays, the first was a room which had an old dirty carpet, long past its useful life.Genuine Hotels.com guest review
"close to where we needed"
Very Good stay and tripGenuine Hotels.com guest review
"Toweless in Santa Fe"
Stayed three nights. Had to request towels everyday and when using the business office their computer was not connected to the printer.Genuine Hotels.com guest review
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