All hotels in Santa Fe, New Mexico, United States of America
1 room, 2 adults
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3007 S Saint Francis Dr, Santa Fe, NM, 87505, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 1,549 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    3.8
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5.0 / 5Outstanding
"Great place to stay while visiting Santa Fe"
I stay at Santa Fe Suites when I visit Santa Fe. It's a great place for the price and it's quiet and comfortable.
Genuine Hotels.com guest review
1 night family trip Feb 1, 2016
Rosemarie
US
3.0 / 5Good
"So so"
The stay wasn't bad, but the woman working the front desk that evening was as rude as they. We're a tourist by band from Texas so we stay where ever we can lay out heads. 1st we called to check rates as we were looking online, we told the woman on the phone we were online and she replied " then book it online and hung upon us" RUDE! When we walked in and told her we booked online, she didn't even check she just said go sit down it takes 30/40 min for online booking to process. The proper thing to do would be to check 1st, then if it's not there she could ask us to wait a few more minutes. The girl in the morning was super kind and sweet, we found out it was the daughter of the rude woman the night before. Not a horrible stay but someone could use some customer service training
Genuine Hotels.com guest review
1 night business trip Jan 29, 2016
James
US
5.0 / 5Outstanding
"Will return!"
Have stayed here before and will stay again. Kitchen and laundry facilities were a plus!
Genuine Hotels.com guest review
1 night business trip Jan 12, 2016
Rosemary
US
3.0 / 5Good
"Convenient and clean"
The room was clean and spaceous with lots of light. But the internet was not working properly and we only got one bath towel.
Genuine Hotels.com guest review
1 night trip Jan 25, 2016
A Traveler
US
4.0 / 5Excellent
Worth it
Genuine Hotels.com guest review
1 night business trip Jan 20, 2016
Ricardo
US
4.0 / 5Excellent
"Would stay here again"
Only complaint is no coffee pot in Room.
Genuine Hotels.com guest review
2 night trip Jan 16, 2016
Susan
US
4.0 / 5Excellent
"Great at a great price"
Great stay at a great price
Genuine Hotels.com guest review
1 night trip Jan 13, 2016
A Traveler
US
1.0 / 5Poor
"Not pleasant at the start or at the end of stay."
The front desk person was very unfriendly did not make eye contact, not smile, not welcoming, in the room the microwave was not working, the coffee maker was broken as well, there was a lot of snow and it was not removed from the entrance to the unite or walkway, it was really awful.
Genuine Hotels.com guest review
1 night family trip Jan 8, 2016
A Traveler
US
4.0 / 5Excellent
"Good for the value"
I found that the maid service was good. There were enough dishes to use with the kitchenette.
Genuine Hotels.com guest review
7 night business trip Jan 2, 2016
Pat
US
3.0 / 5Good
"Not fancy; a great little place to catch some ZZZs"
Santa Fe is the halfway point for our annual Christmas trip to visit family. Santa Fe Suites are nothing fancy, but provide an inexpensive place to stay the night before getting on the road again the next day. We often arrive around midnight and leave by 8 so it doesn't make sense to stay somewhere expensive. We like the flexibility of the kitchenette for the times when we have managed to arrive earlier in the evening.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2016
Kristina
US
4.0 / 5Excellent
"Overnight"
Convenient, good value, clean
Genuine Hotels.com guest review
1 night trip Jan 3, 2016
MARK
US
3.0 / 5Good
"Family Ski Trip"
Our room was on a corner and sounded like the AC or fridge from the room above would come crashing in every night :( other than that, for the money, it was decent.
Genuine Hotels.com guest review
5 night family trip Dec 28, 2015
Amy
US
3.0 / 5Good
"Good Place!"
Nice place, but needs a little work. Shower head was broken, coffee maker didn't work, and pillows were thin.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2016
John
US
3.0 / 5Good
"Not the best experience"
I first booked the hotel for my boyfriend and I traveling back from Denver. I booked a double queen room because that was what was available on the day chosen. I remember specifically hotels.com stated that the room could sleep up to 5. My brother joined us on the trip and when I communicated at check in that we had a third person they wanted to charged me an additional fee per person even though the room had been paid for and no where in fine print did it say additional persons will incur an extra fee. After paying for our third person we went to check the room and it was small. No way could 5 people, or even more than 2 single persons would fit comfortably in the room. We were very disappointed in this experience and the customer service the representative provided. Would not book again. The room however, was clean. Breakfast was served only until 9:30, which was unfortunate to those traveling late hours.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2016
A Traveler
US
1.0 / 5Poor
The hotel staff had terrible attitude. The room was old and filthy. The heater was not working properly on a freezing cold night of 8 degree. When I called front desk, the guy said he had no other room for me to move into, nor did he have anyone to come fix the heater. The breakfast was also disgusting. I travel all the time. This is THE WORST hotel I've ever stayed at. A total nightmare.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2016
Jing
US
1.0 / 5Poor
"awful"
I found some hair on the bed, which was terrible. bad smell in bathroom. unclean. It was one of the worst hotels.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2015
A Traveler
US
3.0 / 5Good
"OK but ..."
I didn't know where I would be when I couldn't drive any further or I would have made reservations at another hotel. The hotel personnel were nice. For a "kitchenette" room, it was grossly lacking. Cooking utelsils consisted of a plastic spatula and (2) 1-qt pans with a lot of the non-stick peeling off. There was a working micro, non-working exhaust fan, somewhat working stove top. The oddest thing was there was actually a dishwasher, but no dishwasher soap. The included breakfast was adequate, but nothing to write home about. In the end, this hotel is OK, but not a "destination" hotel.
Genuine Hotels.com guest review
1 night trip Dec 28, 2015
Christine
US
4.0 / 5Excellent
"Affordable price and nice room."
Clean room and it had kitchen which was a plus. Breakfast was limited and the dining area was tiny.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2015
A Traveler
US
2.0 / 5Fair
Room is dirty and smelt. There is no trash can in the room.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2015
A Traveler
US
4.0 / 5Excellent
"Worked out fine for us."
Room was OK. Staff friendly.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2015
A Traveler
US
3.0 / 5Good
"Bad first impression"
The checking guy was pretty rude and very impersonal. And breakfast was the worst I've seen.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2015
Shawn
US
5.0 / 5Outstanding
"Nice hotel, freindship personals"
It is one of the best hotels I stay in so far
Genuine Hotels.com guest review
1 night family trip Dec 21, 2015
A Traveler
US
3.0 / 5Good
"Its a room"
It was a room, room was cold and if you turned off heater it got cold fast. For the price is what you get. Not bad but not good.
Genuine Hotels.com guest review
2 night trip Dec 18, 2015
William
US
5.0 / 5Outstanding
Like the cleanses of the room. Was a very comfortable stay. Watching TV was disappointing. Not very clear so I just went to bed.
Genuine Hotels.com guest review
1 night trip Dec 18, 2015
Lucinda
US
3.0 / 5Good
"Super nice staff very basic feeling room."
If you need a bed to sleep in with no frills at a reasonable rate, this is the place. The rooms are actually furnished apartments. Ours had plenty of amenities. Furnished kitchen and living room area. The bed definitely needs to be replaced and bathroom had a weird odor. The entire staff was extremely helpful and nice. It did serve its purpose. We were visiting a friend very last minute and just needed a place near the freeway;it saved us an hour drive back late at night.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
A Traveler
US
2.0 / 5Fair
"Not as it may appear..."
I booked two hotel rooms--for my husband and myself for one night; and for one friend who stayed two nights. The exterior of the hotel is lovely. Our room was OK-nice to have kitchenette features but the towels were threadbare, no extra blankets or pillows. I was horrified to learn that my friend found a smashed soap bar and human hair in his sheets. He had to ask for new linen twice. Won't be recommending this place for other guests.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
A Traveler
US
3.0 / 5Good
"There is no breakfast"
Upon arrival check in was quick and easy. We got settled into our room & the sofa bed was broken. We had to request to switch rooms - no hassle. Breakfast at the hotel was everything but breakfast. It consisted of juice and dried out bagles. Don't plan on eating breakfast here. Convienient location - walgreens, albertson's and a few stores within one mile.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
sara
US
5.0 / 5Outstanding
Good price
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
Carlos
US
3.0 / 5Good
It was ok. Exept we got a wake up call at three am!!! And we did not ask for it.
Genuine Hotels.com guest review
1 night family trip Dec 10, 2015
A Traveler
US
2.0 / 5Fair
"You get what you pay for"
Definitely not at the top of my list to go back and stay. Everything in the room was outdated. The bed was not comfortable and I woke up with a tight back because of that. The blanket was thin the pillows were very small and gave no support to my head. There was breakfast which was ok, at least the toast was, but the milk container was just sitting on the counter and was room temperature. At least put the milk in a big bowl with ice. When I went in to get breakfast, I said good morning to the front desk worker, but he gave me the cold shoulder and didn't respond back. But what do you expect when you pay $50 - 60.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Overall very pleased."
Hotel was a great stay for a great price. Hotel staff was very friendly. The breakfast nook area is quite tiny but still adequate and serves its purpose! Great variety! Room was nice and cozy. They had it warmed up for us when we got there (it was quite cold outside). Although I didn't have pets with me, I do like that they are pet friendly too!
Genuine Hotels.com guest review
1 night family trip Nov 21, 2015
Amber
US
4.0 / 5Excellent
"trip to santa fe"
very nice place to stay........
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2015
arturo
US
4.0 / 5Excellent
a little too much outside street light coming through the windows when the lights are off for sleep time. TV was bolted to the stand and watching it was at an odd angle.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2015
A Traveler
US
3.0 / 5Good
"Passing through"
For a couple of nights it's not bad. Sofa bed did not work but clerk was happy to give us another room. Location great if you're passing through.
Genuine Hotels.com guest review
1 night family trip Nov 23, 2015
A Traveler
US
1.0 / 5Poor
"COMPLETELY AWFUL!!!"
We booked this hotel for a great price of $49/night and were completely blindsided. The appearance of the hotel on the outside is very nice. As soon as we opened the door to our room we were disappointed as it was VERY small and dirty. Walls, floors, the ceiling and toilet seat were filthy! The cover to the dishwasher was also falling off with wires hanging out! We also found 3 spiders. Complete hazard to my four small children!! We asked to be moved to a cleaner room as our credit card had already been charged. The other room APPEARED to be a bit cleaner until cockroaches began being spotted throughout our room!!! DISGUSTING!!! We were looking forward to saving money by putting the kitchenette to good use by cooking our food. There were no pans, cooking utensils, or coffee maker as promised upon booking. We would NEVER recommend these suites to anyone. We will also NEVER stay there again. All around horrible experience!!!!!!!!!
Genuine Hotels.com guest review
2 night trip Dec 2, 2015
Danielle
US
5.0 / 5Outstanding
"Weekend getaway"
The hotel is a little older but everything was well taken care of and clean. My husband and I went for our anniversary over the thanksgiving weekend and it was a very comfortable stay. There was no tub and few towels. I usually take my own towels since I use more and bigger ones than any of the hotels I've ever stayed provide.
Genuine Hotels.com guest review
3 night romance trip Nov 26, 2015
Elizabeth
US
3.0 / 5Good
"Not a bad hotel."
For a single guy in town on business this hotel isn't bad. This is definitely not a vacation hotel.
Genuine Hotels.com guest review
2 night business trip Nov 27, 2015
Scott
US
4.0 / 5Excellent
"Good for the price"
Rooms could use some updating and were a bit worn but the price reflects this. Would stay again.
Genuine Hotels.com guest review
1 night romance trip Nov 27, 2015
ALLISON
US
3.0 / 5Good
"Petty issues spoiled the stay"
Have stayed here before. Rooms are small. You have to move the tv to get to the closet. But all in all it's okay for the price. I got very irritated because they picked up the towels that I carefully hung up to use again and took them with no replacement. They didn't empty the trash or do anything else. So I complained at the desk. So at 4:30 in the afternoon when I am napping they come to clean the room. At least I got some towels.
Genuine Hotels.com guest review
2 night trip Nov 23, 2015
Dan
US
1.0 / 5Poor
"Everything was horrible, old and stained."
Everything was horrible, old and stained. Plus the mattresses were nasty!
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2015
chacha
US
1.0 / 5Poor
"Hotel is much over due for an update."
Towels, linens, pillows, blankets, and curtains are much over due for replacement. If that were my business, I would be embarrassed to rent the rooms in those conditions. SHAME ON THE OWNERS! Torn, stained, extremely old bedding, towels, and curtains are unacceptable. We would have been better off staying in our SUV. The continental breakfast was disgusting! Shame, shame, shame!!!
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Service for a last minute booking."
The front desk clerk during check in was accommodating for our first floor needs and was able to recommend some food places near hotel (walking). I had a problem with Hotels.com with a reservation and the morning clerk was very helpful in correcting the error. The bathroom shower did not have good pressure and the beds need improvement, but the size of the room was good and we enjoyed the kitchen table.
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2015
Hugo
US
4.0 / 5Excellent
"Little get away in Santa Fe"
We had a fine stay here. It was just what we were looking for out of the downtown area but close by. It was nice to have a kitchenette. All went very well. We would definitely stay there again. Easy to book, no hassle. Good Chineese food waling distance and a grocery store too. We only stay on night coming in from Arizona and on our way home.....
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2015
Richard
US
4.0 / 5Excellent
great place for the price. bed wasn't very comfortable and there was a scratching in the wall all night.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2015
A Traveler
US
5.0 / 5Outstanding
"unexpected stay"
stayed unexpectedly related to snow storm. staff was friendly and helpful in locating food sources near hotel. nice enough room. hard to locate the room with snow blowing but eventually did locate
Genuine Hotels.com guest review
1 night trip Nov 16, 2015
sandra
US
1.0 / 5Poor
"Rather Do Wrong than Make It Right"
I was having stalking issues and wanted my room to face the back where it was more private. I didn't want people going in and out of my room so I would turn down housekeeping. When I did have cleaning service, my items were moved and food taken.I was disrespected by staff and when wanted to talk to management, I was denied. I finally called for the cops to intervene and management cancelled my reservation instead of correcting the problem. I will NOT go back!
Genuine Hotels.com guest review
7 night business trip Oct 25, 2015
A Traveler
US
3.0 / 5Good
"Ok for price."
Pretty decent for the price. We were there for a quick one night stop. Bed was pretty hard and the pillows tiny but ok for one night.
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2015
Gareth
US
3.0 / 5Good
"Was nice..."
Cleaners couldn't hardly speak nor understood English. Mr. liked the continental breakfast. Good price for the facilities.
Genuine Hotels.com guest review
4 night family trip Nov 9, 2015
A Traveler
US
3.0 / 5Good
Comfortable Beds, comfortable stay, will stay again if the occasion arises
Genuine Hotels.com guest review
1 night family trip Nov 12, 2015
Janel
US
4.0 / 5Excellent
"Worth it. Like The Weeknd says..."
Cute hotel. Extremely limited "continental" breakfast and slow WiFi, but overall a very pleasant experience. Only stayed one night and for $50+ you cant really complain.
Genuine Hotels.com guest review
1 night family trip Nov 5, 2015
Brooke
US
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