Guadalajara Plaza Express Lopez Mateos - Guadalajara

Overall, very pleasant experience. Only real problem was girl at front desk was very sick with a cold, and she did not properly cover her mouth when sneezing ... germs on hands were touching everything she touched then handed to customers, which made one feel like he was going to be sick also, just for touching what she touched.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When I book this hotel, I just follow the price and location, I knew that it was going to be close to everything I needed and it was a very good deal. What I did not expect is to find a really impressive 4-starts hotel with all the commodities and amazing treatment. The Breakfast Buffet was just delicious and the bed was very comfy.I can say that for […] an overnight slept was more than what I expected and I would stay in it for a longer stay :) Read more

Genuine Hotels.com guest review

Excellent in every way. What a surprise. The staff were great and very helpful. The meals in the restaurant were very good. The location was central to everything we needed. The rooms were very clean and spacious. Finally, the price was very reasonable.

Genuine Hotels.com guest review

OVERALL VERY WELL RUN. EXCELLENT MEXICAN TRADITIONAL AS WELL AS AMERICAN STYLE CUICINE. CARPETING IN ROOMS NEEDS REPLACING AND OR CLEANING. I WOULD RECOMMEND AND STAY THERE AGAIN.

Genuine Hotels.com guest review

This hotel musted live its best year around the early 80's. The carpet looks awful, I would not put it to my dog. They gave us a room on first floor just above the club, you can imagine the noise; The curtains are also from another age and not so clean, the furniture also takes you years behind. After all this, I must say the beds were exceptionally […] clean, I always request a couple of extra bedsheet because I don't get inside the blanquets (call me germophobic if you will), I did and these were the cleanliest sheets I have ever had in a hotel, ever!, So after all I had a pretty good night sleep, just for the cleanliness of the bed and sheets. The ammenities...were there any? oh yes, two tiny soap bars and another tiny shampoo (I always carry my own anyway) Would I stay there again, it is pretty depressing and I have appreciate much the clean bed, but I will not stay there unless I have no choice. Read more

Genuine Expedia guest review

I would not recommend this hotel to anybody,we stayed 2 nights on the first floor, to start the carpet was really old and dirty and the room had a horrible smell. As soon as you walk of the elevator you can smell mold, you can tell the carpet was really dirty all the way to my room. We expect better quality for a 4 star hotel. I was really concerned […] because my son has ashma and I didnt want him to get sick in mexico. Besides the dirty room on Thursday night across the street was a music band playing even after 1am. All around the block at night you see a lot of prostitution, that's another bad point to this hotel if you travel with kids. It's an over priced hotel, in a bad area and bad customer service. Read more

Genuine Expedia guest review

As our taxi drove up to the door they were there to help us with our suitcases. My cell did not work and the valet lent me his chip to call my husband in the US...the breakfast buffet was superb I had the omelette with spinach and a green drink with freshly squeezed juice....the bathroom as clean and the room service great. the kids had pizza...the […] pool was extremely clean and the staff delightful....the grounds were sparkling clean and the staff went out their way to make our stay all that we could have imagined. the business center had two computers and that was adequate in a room off the lobby by the lounge....comfortable...pleasant...friendly....right price I plan to definately return. Minutes from Plaza del Sol and other conveniances within walking distance. Thanks to the staff we regretted leaving. Read more

Genuine Expedia guest review

I stayed in this hotel for 3 nights. I chose it due to its excellent location for where I needed to go in GDL. Wireless access in the room was extremely good worked 100% of the time. What I did not liket: -Room carpets are extremely dirty need to be replaced ASAP. -Room illumination is poor especially in bathroom area. -Bathroom too small and with […] door opening. inwards it is even more uncomfortable. -Pillows are too big to use. - front desk phone service takes a while to answer. they eventually pick up. -Parking garage charge. Besides being really tight (I had a nissan sentra) and had to do multiple maneuvers to get in and out. You need to pay for it. $10 USD/day. One lane entrance to hotel always blocked with other guest's cars. - Food is very good especially breakfast and lunch with moderate pricing. Read more

Genuine Hotels.com guest review

Very fast check in process. They offered to add a sofa in our room for a better accomodation without we requested! Thanks for that! Bar beverages are kind of expense.

Genuine Expedia guest review

Very nice hotel to stay for a week. Outside appearance does not do it justice. Good morning breakfast buffet, very reasonable. Very helpful concierge, helped make travel plans with ease. Nice pool and lounge chairs, it does not feel like you are in the city at all. Remember it is Mexico and not new York however.

Genuine Expedia guest review

I was completely satisified. Wow the staff was very friendly and attentive to every need. I would recommend this hotel because it is kept very clean, friendly staff and everything is near by. You do need a car to get around but the staff is always very helpful and will get cabs and or advise you on how to get around and where to go. I loved this hotel. […] My room was very nice, but my brother's suite was exceptional, pool was right in front of the suite. Next time I will get a suite. Read more

Genuine Expedia guest review

As always a very pleasant place to stay in Guadalajara. The staff is friendly, helpful and competent.

Genuine Hotels.com guest review

The hotel was a pleasant surprise. It's perfectly located for shopping in Guadalajara. From the outside it looks like just another business hotel. Not so. The rooms are well decorated, well appointed and large. The portion of the hotel where we stayed surrounds a nice pool and lawn/garden. Parking is secure but leaving after a big event can be difficult. […] More attention needs to be paid to traffic direction at peak times. The restaurant is pleasant with a nice menu and reasonably priced. All in all a nice surprise in a great location. Read more

Genuine Hotels.com guest review

Excellent staff, nice clean amenities! The only thing missing was a personal coffee make in the room. And when I heard how little the chambermaids made, especially given how hard they work, ....wow, ...leave them a tip, ...they go the extra mile all the time!

Genuine Hotels.com guest review

Excellent in every way. What a surprise. The staff were great and very helpful. The meals in the restaurant were very good. The location was central to everything we needed. The rooms were very clean and spacious. Finally, the price was very reasonable.

Genuine Hotels.com guest review

The staff and the physical attributes of the hotel were excellent...It is probably the best hotel experience that I have had in the past ten years....I would highly recommend this hotel. I will stay here again in the near future.

Genuine Hotels.com guest review

A nice modern suburban hotel. Out of the congestion of downtown, but surrounded by kind of boring suburbia. Good for a quiet night, but not to walk to any of the main sites of the city.

Genuine Hotels.com guest review

Clean room, functioning a/c, tv, and internet. Although right on Lopez Mateos, it was quite and relaxing. Pool and grounds were very pleasant. The lobby was small, but pleasant. Easy walk to PLaza del Sol, and near Chapalita.

Genuine Hotels.com guest review

Esta bien, pero le falta mantenimiento y dentro del cuarto no pude conectar mi computadora ya que no habia enchufe de 3 entradas.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

El servicio muy bien pero la habitacion demasiado standard, el baño muy chico, camas duras, television vieja, no tiene caja fuerte en la habitacion ni frigobar

Genuine Hotels.com guest review

su tv. muy vieja y no funcionaba el control solo eso no puedo añadir mas por que no estuve lo suficiente para poder opinar mas

Genuine Expedia guest review

Muy mala, las habitaciones a la calle son sumamente ruidosas, los baños tienen pesima distribución lo que los hace impracticos, el desayuno muy caro para lo que cuesta. Lo bueno la atención del personal que trata de hacer amable el proceso. Saludos.

Genuine Hotels.com guest review

Agradable.

Genuine Hotels.com guest review

El lobby y el servicio esta agradable, el problema es con la habitación. Son cuartos que necesitan una remodelación al verse viejos. A pesar de haber estado hospedado en el piso 6, se escucha demasiado ruido de los vehículos que pasan y de un bar. Los baños son muy chicos, las camas y alomadas incomodas. Las sabanas están rasposas de lo usadas que  […] están. Read more

Genuine Hotels.com guest review

El hotel, está bien en términos de comodidad por la ubicación. las habitaciones están limpias aunque la alfombra de la habitación estaba muy sucia. El baño bastante austero, el WC era incluso como los de los baños públicos pero limpio. Podrían mejorar sus precios aunq asumo que son altos no tanto por el hotel si no por su ubicación. Tiene servicio de […] valet parking, así que uno está sujeto q esperar que le traigan el coche y dar propina cada que lo sacas. Es una buena opcioón para estancias cortas.El mapa que provee la página de internet no es correcto por lo que tardamos mucho en llegar al hotel. Read more

Genuine Hotels.com guest review

Chao cambiar las camas

Genuine Hotels.com guest review

10 minutes by walk to Expo Guadalajara, room is clean, hotel staff are amiable and helpful. Easy to find 7-11 nearby. Easy to find this hotel, just speak out the hotel name, seems everyone knows it. didn't try the swimming pool since now it's a cool season, but in the evening, the backyard light is beautiful. The only shortcoming is the blanket is not […] thick enough in this weather, my friend catches cold during her stay here. Read more

Genuine Hotels.com guest review

Tenia mis reservas en cuanto al estado de las instalaciones del hotel por los comentarios que había leído, pero en cuanto llegamos al hotel pudimos comprobar que estábamos viendo un hotel distinto al que describían esos comentarios, nosotros quedamos muy satisfechos con el hotel y seguro que volveríamos a hospedarnos en él.

Genuine Expedia guest review

Muy agradable, es un hotel recomendable y de buen servicio

Genuine Hotels.com guest review

El hotel ya esta un poco viejo pero cumple con los requisitos minimos para una estancia de 1 tal vez 2 noches pero no mas, no esperes mucho para no decepcionarte, excelente ubicacion.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Todo muy bien en el hotel, muy amables y serviciales, la habitación muy limpia y cómoda, el único pero es la calle donde esta el hotel, justo a un lado del paso a desnivel, lo bueno es que en los cuartos no escuchas los ruidos de la calle, lo recomiendo ampliamente.

Genuine Hotels.com guest review

Alfombras sucias viejas y mal olientes, Banos semi-limpios, televicion del ano de la inquisicion, buen servicio en mostrador y recepcion, no parece cuatro estrellas como lo anuncian.

Genuine Expedia guest review

Muy buena atención en todos los servicios. Personal sumamente amable y eficiente. Gracias.

Genuine Hotels.com guest review

esta en un muy buen punto para desplazarse a cualquier punto de la ciudad, seguridad adentro y afuera del hotel, muy agradable, bonito y excente trato. lo recomiendo al 100%, mis hijos casi quieren vivir ahí.

Genuine Hotels.com guest review

El piso del baño tenía manchas, necesita una pulida, la alfombra de la entrada hacia el baño también manchada y las almohadas duras y altas, sugiero poner T.V. de pantalla plana de LED, gastan muy poca energía, no me gustó que cobren las llamadas locales.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Todo estuvo muy bien solo que dos cosas no me gustaron cuando reserve pedí dos habitaciones con cama queen y cuando llegue nos dieron 2 matrimoniales en cada una diciendo q la especificaciones no siempre se pueden cumplir entonces para q me preguntaron cuando reserve si me dieron la habitación q querían?ademas los del valet ludieron un golpe a mi carro […] y no lo vi ya q no es muy grande y es en la parte de abajo de la portezuela de copiloto es poco visible pero si fue ahí lúa que me di cuanta cuando ya venia de regreso a Mex y no lo deje en ningún otro lugar ... Así q revisen bien su carro y no siempre es la habitación tal y como uno la reserva Read more

Genuine Hotels.com guest review

La vdd la ubicacion el servicio del personal es excelente las intalaciones bueno la alfombra en las 2 hab que estuve la vdd muy viejas y con polvo lo cual me produce alergia y como trai niños por eso el cambio de lo demas sin queja muy buen servicio de todos los empleados me senti agusto solo eso las alfombras gracias

Genuine Hotels.com guest review

Si en tus planes esta compartir la cama con alguien mas, el tamaño de las camas es chico! es un poco menor que una cama matrimonial, asi que en este sentido este hotel no es recomendable, ademas el tamaño de la habitacion era pequeña. Si llevas carro, te cobran el estacionamiento $30 diarios. Estos son los puntos a considerar en este hotel.

Genuine Expedia guest review

las alfombras de pasillos estan sucias

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Es war alles gut bis auf das Essen. Die Speisen entsprachen eher einem 2 - 3 Stern-Hotel. Die Menukarte ist dürftig. Ein bestellter Red Snapper musste zurück gegeben werden, weil der Fisch scharz verbrannt war. Übernachtung und Service waren ausgezeichnet, nachdem wir das bestellte Zimmer upgradet hatten.

Genuine Hotels.com guest review

Mis felicitaciones para todo el personal de este hotel , son un buen ejemplo para muchos.

Genuine Hotels.com guest review

MUY BUENO

Genuine Expedia guest review

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Genuine Hotels.com guest review

Primero es importante que sepan que pueden confundirlo con otros hoteles de la misma cadena, este es el llamado "Express" aunque el nombre puede ser engañoso, este hotel tiene todos los servicios para unas vacaciones completas. Las camas son muy cómodas y muy limpias, el servicio es muy bueno y amable y el área de la alberca es muy relajante y bien […] cuidada, aunque es importante saber que la alberca no es muy profunda, pero es cómoda. Los cuartos pueden ser un tanto oscuros debido a las ventanas pequeñas en las habitaciones standard pero no significa que eso demerite el buen trabajo de mantenimiento del hotel. La decoración podría ser actualizada un poco ya que algunos acabados se ven de otra época en la torre principal pero en general el aspecto es muy agradable. Esta ubicado sobre una de las avenidas mas importantes de guadalajara por lo que es de fácil acceso y esta a unos pasos de un mall, cajeros automáticos y restaurantes donde uno podrá encontrar todo lo que necesite. Es perfecto para los viajeros de negocios que quieran estar cerca del sector financiero sin pagar precios exhuberantes. Read more

Genuine Hotels.com guest review