Best Western Plus University Inn - Wilmington

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Genuine Hotels.com guest review

Very nice. Clean. Polite staff

Genuine Hotels.com guest review

Very clean, large room with super comfortable bed!

Genuine Hotels.com guest review

Overall, the room looked like it needed an update.

Genuine Hotels.com guest review

Employees were very nice! Hotel was clean & continental breakfast exceeded expectations. Will be staying here again!

Genuine Hotels.com guest review

A wonderful experience! Thanks

Genuine Hotels.com guest review

very friendly service. i am vegetarian so it's always hard to find something at the breakfast thing if there are no eggs - they not only had eggs and also hard boiled eggs in packaging in the fridge! nice, clean rooms, friendly staff, nice stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice Hotel, very friendly staff.

Genuine Hotels.com guest review

Hotel staff were friendly and helpful. Overall hotel and room was well maintained and clean. The only issue I had was a smoke odor in my room even though I was in a second floor room.

Genuine Hotels.com guest review

Customer service was very good during my stay. The room was smaller than I expected, but overall it was fine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a nice hotel. They were doing some construction so the rating is a little low. The front desk was very helpful and very friendly - among the best I have had in a long time.

Genuine Hotels.com guest review

Don't judge this book by it's cover! Very clean, nice staff, breakfast was satisfying. Staff was friendly and helpful. In close proximity to everything Wilmington has to offer. Will come here again!

Genuine Hotels.com guest review

We tried this hotel instead of our usual home away from home (the near perfect one across the street beginning with W). The front desk staff at the Innkeeper was fast and professional, the bed was comfortable, the breakfast was fine, and the pool was clean, but the 2nd floor room smell was powerfully awful and almost bad enough for us to leave immediately. […] In the hallway, approaching the room, the smell was not good. But upon stepping into the room we were blown away by the stank. A cross between kennel, mold, smoke, and foot odor. Really needs new carpet and a top to bottom cleaning. Read more

Genuine Hotels.com guest review

We loved the location. 7 miles to the beach and 5 miles to Down Town! It was clean and staff was very friendly and accommodating. Continental breakfast was good and a fridge and miro in the room! Near major restaurants and interstate for getting home quickly. We will be back, oh and great price too!

Genuine Hotels.com guest review

We had asked for a non-smoking room on the 1st floor when the reservation was made. When we arrived we had been given a non-smoking room on the 2nd floor. When we asked for the 1st floor, the room was changed to the 1st floor, but it did not have the non-smoking sign on the door, and it had a smell of smoke, like someone in the room next door was smoking. […] It was reported to the desk, but nothing was done to eliminate the smell in our room. We had originally reserved the room there for 5 nights, but checked out after 2 nights. Read more

Genuine Hotels.com guest review

We really enjoyed our stay here. It wasn't real fancy or anything, but it was very well kept and they did a lot of little extra things to make the stay more enjoyable. There was a computer in the lobby that proved useful a few times, the breakfast was pretty good, the staff was very friendly, and they had some of the best chocolate chip cookies we ever […] tasted out the one night. :) There were plenty of places to shop close to the hotel, and downtown Wilmington and the beach were within a 10 minute drive. We were very happy with our stay, Thanks! Read more

Genuine Hotels.com guest review

We spent one night at the Innkeeper after reading good reviews online. Our stay was good; staff was attentive and friendly. Room was decent, clean. Amenities were good. we left our iPad charger in the room and realized it an hour into our drive home; we called the hotel and they put it in the mail for us - incredible! Thank you! We'll be back for […] overnight beach trips. Read more

Genuine Hotels.com guest review

the staff was very helpful and nice. The location was excellent. We would recommend this hotel to anyone.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hello, we made a 1 night reservation in the dark through hotels.com. The hotel was better than expected, very clean and organized, staff very cordial at check-in. At checkout next day a lady on front desk gave us a confused information about a touristic place that took us 1 hour to find the place. Other than that I rate the hotel in 10 out of 10 considering […] its price. Read more

Genuine Hotels.com guest review

I WAS VERY PLEASED WITH TH HOTEL ND THE PRICE OF THE HOTEL... MY BOYFREND AND I TOOK A TRIP TO TE BEACH ABD DECIDED TO BOOK THE ROOM ONLINE AFTE READING REVEWS FO OER HOTELS I CHOS TE INNKEEPER.. NOT ONLY WAS THE REVIEWS GOOD THE PRCE WAS EVEN BETTER... I WAS SATISFIED WITH MY STAY AT THE INNKEEPER TE STAFF WAS VERY ICEAND HELPFUL AND THE ROOM WAS CLEAN […] AND COZY!!!! Read more

Genuine Hotels.com guest review

Very clean, staff polite and helpful. Forgot some things there and they kept it for us.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was clean and convient, but the clerk that checked us in was extremley RUDE. We will not be going back there.

Genuine Hotels.com guest review

From check-in (thanks to Miss Chevon) to check-out, I was extremely pleased with my overnight stay at the Innkeeper. The room was in excellent condition and spacious, the bed was very comfortable. Courteous staff on-hand, with excellent proximity to shops, restaurants, and points of interest! Convenient location off the main road as you come into Wilmington […] too - I will be staying there again!! Read more

Genuine Hotels.com guest review

Very pleased with room and rates. I understand motel will be renovated soon, please don't increase rates, great rates and staff

Genuine Hotels.com guest review

We found some good prices on the web for this hotel and were very pleased with the place. The front desk man was so very helpful and answered our questions with accuracy and friendliness. The room was clean and fresh. It is at a junction of several highways and I feared it might be noisy. But even in a room near the elevator, it was quiet! For people […] going to the beach, it has washers and dryers! A real plus! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Desk clerk very friendly on check-in and check-out. Room was very clean,Hotel staff, very friendly, The hotel is in a good location and is very convenient to all must-see sights. Price was RIGHT, I would definitely stay there again and would recommend it to my friends who are visiting the Willlmington area.

Genuine Hotels.com guest review

Friendly staff, Comfy room, nice and quiet even though it's right off the main drag, very convenient to all parts of town and the beach, good breakfast. I'll stay again :)

Genuine Hotels.com guest review

I was surprised with the condition of the hotel and room at such a reasonable rate. I had last minute travel plans to Wilmington got online to book a room and the Innkeeper was the most reasonable. thank you for the compfort and the affordable price. only downfall 10 miles from the beach.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent stay for the price of your BUCK!!

Genuine Hotels.com guest review

I was really impressed with the Innkeeper Inn in Wilmington, NC. We stayed there during the July 4th weekend and it was one of the cheaper hotels available in the area during this busy time of the year. Our room was very clean and the beds were really comfortable. We stayed in the hotel two nights. Usually, I don't sleep very well in hotels, but I can […] honestly say I slept comfortably all night both nights. The ONLY complaint that I have about the hotel is more about the design of the hotel. Our room was located a few doors down on the same hall from the hotel's laundry room/janitorial area. While leaving the hotel both mornings, we had to go around the hotel housekeeping staff and an extreamly hot area to get to the front of the hotel lobby and contenintal breakfast area. It seems that there was only 2-4 rooms on this hall, so it's not that big of a deal. I would suggest that the hotel only reserve those 2-4 rooms only in cases where the hotel is completely booked; otherwise, I will definately stay at the Innkeeper Inn in Wilmington, NC again. Read more

Genuine Hotels.com guest review

Nice hotel in good area. Very courteous staff. Clean facility. Nice continental breakfast. Very comfy bed! Reasonable rates. Had a very good experience! Would visit again!

Genuine Hotels.com guest review

Everything was as expected, I wasn't at all disappointed with the hotel. For the price, the room was nice and comfortable, more so than I imagined it would be. The breakfast wasn't great but it was nice to have a continental breakfast option. The pool was nice but small. The staff was very accommodating and nice. Overall I would recommend this if you […] are looking for a cheap hotel. Read more

Genuine Hotels.com guest review