Airtel Plaza Hotel & Conference Center - Van Nuys

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Very attentive service. We used the fitness center and pool. The bar was comfortable and a good place to relax. The bartender was professional and conversant. I liked the retro aviation theme... Especially liked the Boeing 747 model in the lobby. The parking fee was disappointing. If my kid chooses CSUN, I'll be returning though!

Front desck staff and manager seemed unwilling to assist. Seemed their vocabulary consisted of the words "no" and "we can't".

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I always like to book at rooms at this hotel their management Gary a top customer service quality guy and Brain another manager that always seek the way to make sure you feel treated like The President at this hotel.... I definitely recommend this hotel to anyone!

the food was great no central air or heater sucked

I had reserved a Califonia Suite which supposed to have 2 queen beds at check in they only had a room with 1 queen. They said that was all that was available enven though I had confirmation on the room. The hotel didn't make any effort to accomodate us so we had to ask full roll away beds to be brought to the room and they charged us for these. I talke […] to 2 managers and they would not help me at all. Very unfair!!! Read more

It was very convenient for me to be near both friends and a work appointment. The hotel was a little outdated but the staff was extrememly friendly and helpful.

Everytime I stay in Van Nuys I stay at this hotel. Good and safe place to stay. Good restaurant and bar. Nice and friendly staff.

I stayed in this hotel with my family for 1 night. The hotel is located close to an Airport, so there is some noise also during the night. The personnel is very nice but you have to pay 10 dollars each day for car parking.

Rooms need upgrading.. 20 year old televisions etc.

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The hotel staff wasn't friendly. The food and room service was poor.

Not a bad place if you need to be close to van nuys airport or the immediate area. They have a decent restaurant in the hotel and gated parking that they charge $10 for that if felt was worth it. My only complaint was that there was a leaking faucet in the room above mine that I could hear dripping all night. You get what you pay for and its definitely […] a step up from a motel 6 type place and just above a two star stay. Read more

It's a nice enough place to stay, I've been there many times. They charge $10 a night to park there and the TV's are 20" boxes. Aside from that, I like the place just fine.

great room for a great price will def. stay there again...customer service was awesome very friendly at the front desk..felt safe ,security all around!!!

We needed to stay in a hotel near Van Nuys, and this was the "best" hotel in the area. The decor was outdated, the building was old, the room was dirty, the beds were uncomfortable. The room was so dusty that I was itchy the whole stay. The parking was also pretty expensive. The only reason we stayed here was because of the location, but I would much […] rather have stayed in a better hotel twenty or thirty minutes away for the same price. Do yourself a favor and do not stay here. Read more

The Hotel was just okay very nice staff though and somewhat convenient surroundings. But my skin was red and irritated from the sheets.

We truly enjoyed our mini vacation at the Airtel. The food was excellent.

Nice pool outside, good rates, and clean and comfortable. I didn't get the wakeup call that I asked for, but everything else was great.

Great place! We were on the 3rd floor and they had not made it there with the promised tactiles and paint seen in the lobby refurb displays. Still a roomy room And worth every penny!

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Perfect for a family. Quiet, clean and a good value. Free breakfast would make it perfect as their buffet is really good.

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It's another of those hotels who charge you expensive rate and don't even give you what an average motel would. No breakfast, OLD tv with the colors all messed up and remote control that barley works. When i entered the show there is NO steady stream of hot water, every 30 seconds it turns from extremely hot to cold.... i felt like a cheap hotel in […] south america. Read more

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Excellent hotel for it's price (on Hotels.com), if you book directly with the hotel it'll cost you a lot more. The hotel charges $10 per ay for parking. Street paring is available but not recommended for overnight. Food at the hotel is surprisingly good bothin the restaurant and room service. Old style TV sets in most rooms unless you upgrade to a "preferred" […] room for a newly renovated room and flat screen TV. Free internet, both wired and wireless, good reception. Pay Per View movies available. ome of the rooms can be a bit noisy if you are by the airport runway when lanes take off, but you can request a quiet room. Very friendly and good service, always smiling. I don't recommend that you go for a stroll at nght time, as the area is a bit "shady" Generally, a great hotel if you're lookng for somewhere convenient to Van Nuys/Northridge areas. They also ave work out room and pool Read more

The staff is very attentive. The room was large, clean and bright. We liked the breakfast buffet. It was a very good experience.

This hotel is dated but it is about to get a make over. The bathrooms are clean and the bedding is comfortable.

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They charge a lot for parking and don't advertise it. Beware!

Very simple and small rooms. Nothing too special. Bed very uncomfortable. Pay for parking as a guest of the hotel?

Not mentioned in description, the hotel and airport runway has only its small parking lot in between. Small and noisy airplants take off / land very late into night and started early in the morning.The windows are so old an can't even block the argument of a couple in the parking lot. Not to say the airplants.

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Loved my room, very clean. Great view.The staff was very personable and excellent.

Staff was extremely friendly and helpful, both in person and over the phone. Hotel is beautiful and quiet. Stop using feather pillows because they go flat in the middle and puff up on the ends and cover my mouth and nose. - Stop tucking the top sheet under the mattress. The customer just has to untuck it and then straighten the bottom sheet. Very f […] rustrating! Read more

Stayed here for two nights during Christmas. The interior is a bit out-dated but kept in a good and clean shape. Staff was courteous. Location is good if you are visiting west LA. All in all good experience.

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I entended my stay at the Airtel Plaza after staying there for 3 nights. The hotel is beautiful and it was neat staying right at the Van Nuys airport. It has a lot of history and old movie memorabilia around the lobby. The restaurant was tasty and the lounge was beautiful. The rooms have been renovated and are super comfy. The only down side was parking. […] We were traveling with a rv and had to come in and out of the employee entrance which ended up being a horrible inconvenience. Every morning we would be stuck sitting waiting for someone inside to hear us ring the button to get out and every evening we would sit and wait again. Eventually we ended up calling the hotel when we were pulling up. A huge downfall after working all day and just wanting to get to your room. The hotel also told is that the rate for parking would be $10 per space that we took up. We took up 2 spaces and they charged us $25 each night. If I would have known that it was a flat rate, I would have taken up 5 spaces in the back legnthways instead of taking the time to fit into only 2. Overall the hotel was beautiful but the parking was n issue just because of our vehicle. Anyone with a normal car should be fine. Read more

My husband and I stayed here after he had foot surgery. He could not travel afterwards. The staff brought a wheel chair 2 the car and unloaded my husband and our luggage while I parked the car. The staff did everything they could 2 make our stay more Comfortable. The hotel was very clean , orginized and convenient, even the room service was excelle […] nt. Read more

The hotel is good on all counts. My two-night stay on a business trip went very smoothly.

I checked in after dark. I was given a map to get to my room, and it was marked with a yellow marker that did not show up in my car lighting. The parking lot was vast and very dark. There were three or four large buildings with outside parking around them. I parked near several of them and walked into each building trying to get an idea of the numbering […] inside, since was no clue on the exterior. I was extremely tired and regretted making the reservation. I finally managed to get back to the office, and they dispatched a man to show me to my room. The room looked all right, but in the morning I couldn't turn on the shower. I pushed as hard as I could to turn it and when it gave I almost fell into the bathtub. When I turned it off after my shower, it wouldn't stop running. Then I knew that housekeeping had turned it off with great strength to avoid repairing it. I asked for another room, and was given one that was OK. The staff was courteous, but none too helpful. If I need to stay in a hotel in the Valley again, I will not stay there. Read more

I stayed here for 3 nights during Thanksgiving. I arrived much earlier than expected the first day but they were more than happy to let me check in early. The only thing about the room that wasn't as expected was the balcony. It fits the dictionary definition of a balcony but not what a person would expect when they read that a hotel room has a balcony […] because you couldn't go out there, not even enough room to stand and you would have to crawl through a window to get there. So, if that's a big deal to you, I'd look elsewhere. Turns out it didn't actually matter much to me but I was mostly just sleeping there at night while I helped my sister with her new baby at her place during the day. I would recommend this hotel and will stay here again the next time I visit my sis. Oh, $10 a night extra for parking but it isn't secured. There was plenty of street parking less than 50 feet from the paid parking lot for those of you who would rather walk a few feet to save some money. Read more

Parking was a bit of a nuisance - they did not explain properly how to get through the gate with the hotel key. But they fixed it quickly enough. An older hotel but the rooms have been updated and are comfortable.

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Not very new but definitively clean and very friendly.

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Had to fight to get the type of room I had booked which made for a unpleasant time. Needs a refit for the sort of money their asking.