Arrived during rare February 2014 winter storm. Front desk staff as well as dining room staff and housekeeping staff were extremely friendly and helpful. Hotel staff was up early and outside in the parking lot to help visitors clean ice and snow off their vehicles. Hope to come back soon!Genuine Expedia guest review
It is a beautiful hotel, the staff were wonderful!Genuine Hotels.com guest review
"OK hotel but better than any other in town"
We had stayed at this hotel before but maybe we have gotten spoiled because we thought it seemed more motel like this time around. The bathroom especially had a cheap motel feel to it & wasn't overly clean. When you think of a Heathman hotel you expect more. It is over priced as well. It seems more of a place to take a family for a weekend away or for […] business travel. The staff was particularly energetic, fun & helpful. But we will not be back. Read moreGenuine Expedia guest review
Response by Heathman Lodge Hello Sally - Thank you for your comments on our hotel. I wish we had the opportunity to have talked with you before you check out so we could have listen to your feedback and could have taken corrective action. We have renovated over 50 rooms with new bathrooms, and pride our selves in having clean comfortable rooms. I am sorry we did not meet your expectations, and wish we would have the opportunity to earn you business again. Thank you - Brian McClary
Nice clean rooms. Easy in and out and conveniently located to the major highways. Plenty of parking (no covered parking).Genuine Hotels.com guest review
"Good for going to airport"
Not many amenities had to buy a bottle of water at gift shoo and no offer to provide any extras like I forgot toothbrush?Genuine Expedia guest review
"Good for going to airport"
Not many amenities had to buy a bottle of water at gift shoo and no offer to provide any extras like I forgot toothbrush?Genuine Expedia guest review
Heathman Lodge is always always our hotel of choice - even when our plans take us to Portland. The rooms are spacious and comfortable. This time, we were surprised to find mold in the bathroon tile grout.Genuine Hotels.com guest review
"Great hotel, one of my favorites to stay at!"
I definitely recommend this hotel. Great rooms, nice location and good service. I've stayed here a number of times now and enjoy my stay every time. The only unfortunate thing that happened during my most recent stay was that the housekeepers decided to knock on our door a total of 5 different times at 9AM which wasn't pleasant (I recommend placing […] a "Do Not Disturb" sign on your door every night). Overall though it is a great place to stay! Read moreGenuine Expedia guest review
"Great find in Pacific Northwest"
I arrived after 8pm on a Thursday and I walk in to the fireplace going in the lobby and live piano music. The restaurant connected to the hotel, Hudson's Bar & Grill has very good food and at bargain prices. I stayed 4 nights before flying back to New York and my stay flew by, wish I could've stayed a few more nights. I've already recommended the Heathman […] to family who plan on traveling to the area. Downtown Portland is only 20 min away and Seattle is about 1 hr. Read moreGenuine Expedia guest review
Very pleasant overnight stay. Breakfast has far exceeded expectations.Genuine Hotels.com guest review
Stayed there on a business trip. Great hotel, with exceptional service. A super place to stay when away from home.Genuine Expedia guest review
"Convenient hotel, in quiet area."
Nice, comfortable hotel set back in an office park area. Convenient to portland, without the hassle of being right downtown! Third time we've stayed here and we've never been disappointed. Has great five star restaurant and bar on site!Genuine Expedia guest review
"Easy access into Portland"
Was a nice hotel and the staff were great!Genuine Hotels.com guest review
My husband and I stayed one night at the Heathman Lodge in Vancouver and couldn't be happier with our choice of hotel. The staff was exceptional in all areas and the restaurant was really delicious. Happy Hour prices are very reasonable and the food was excellent. We even had a Keurig in our room!! If we ever stay in Vancouver again, it will definitely […] be at the Heathman! We would probably even stay here rather than Portland. Read moreGenuine Expedia guest review
"Excellent Hotel Reasonably Priced"
The cheerful staff was helpful and polite. Comfortable beds and great accommodations make this hotel a worthwhile option. The hotel was more than capable accommodating groups such as our HS wrestling team. Great atmosphere and good food.Genuine Expedia guest review
Very clean and quiet. Friendly staff. Great food and serviceGenuine Expedia guest review
"Beautiful facilities, friendly staff, very clean"
Very relaxing decor (felt like we were away from the stresses of the city), very clean, staff was warm and offered to go the extra mile without being asked. My wife was wishing that this was a chain so we can stay at a Heathman Lodge wherever we went. With my free suite upgrade as an Expedia VIP, the price made things even better. We were on a road […] trip, and this was our favorite stop. Read moreGenuine Expedia guest review
"Great Getaway Close to Portland"
This hotel is a great lodge setting to get away and relax. The rooms were spacious and the hotel is easy access to restaurants, shoppings, and so close to Portland. We had a great experience and would stay here again next time in the area. The whole experience was great.Genuine Expedia guest review
"Charming and in a great location."
The Heathman Lodge was very charming, Check in was friendly, fast and warm. However the check out the next morning was very snobby and rude. I would recommend a night or two to my friends, with hope that their check out be a lot more customer friendly.Genuine Hotels.com guest review
"Nice for getaway"
Hotel staff were very nice. It was nice for an overnight cost effective getaway with the family. Family friendly hotel. The jacuzzi was out of order but the front desk sent someone to fix it as soon as we reported the issue. The restaurant is a bit pricey but plenty of restaurants in the area for an alternative. As a clean freak, I was a little grossed […] out by finding a piece of hair in the shower and in the pool area. We could hear the kids playing above us. Again ok for a short local getaway but my #1 for an extended vacation. Read moreGenuine Hotels.com guest review
"Centrally located get away."
This is one of the cleanest hotels we have ever stayed in. The room was comfortable, the bedding luxurious. The koi pond, amazing. We didn't have a chance to try the pool or exercise room, but were impressed by what we did see. The only down fall was the noise; the walls seemed thin and you could hear every other rooms' door close and the traffic noise […] was a problem as well. The noise was an issue, but all in all we enjoyed our stay and will probably stay there the next time we visit the family in Vancouver. Read moreGenuine Expedia guest review
Great deal. Friendly service. Will return.Genuine Hotels.com guest review
"Christmas away from home"
We had a great Christmas gathering with kids and grandkids . Customer service was great! My son left one of his gifts... Amazon gift card for $75 there in the room. Looks like housekeeping gave herself a big tip as it became missing when we asked for them to retrieve it after check out. Honesty is questionable.Genuine Hotels.com guest review
"Very relaxing and peaceful"
Christmas week and hours for eating or enjoying the lounge were way to short. Could only accommodate a small number of guests. However the time I spent in the room was very comfortable and restfull.Genuine Expedia guest review
Roomy, quiet, great service, GREAT price, great location....will return soon!Genuine Expedia guest review
"Close to family"
This is the second time staying at the Heathman. Can't say enough on the cleanliness of the rooms and lodge itself. Enjoy staying here, close to restaurants, mall and Portland. The pool and jacuzzi were great.Genuine Hotels.com guest review
"Comfort, courtesy, culinary contentment"
The Heathman Lodge is at the top of my list. Our room was very clean and comfortable -quite quiet. The staff was very friendly and helpful. The rate was reasonable. We LOVED Hudson's restaurant located on the main floor. The Heathman is a quick drive to the airport and Portland. We will be back.Genuine Hotels.com guest review
Decent room, not a lot of extra money spent on there finishes in the room, the common areas were very nice.Genuine Hotels.com guest review
"Lodge atmosphere relaxing and enjoyable"
This is our third stay with the Heathman Lodge...we love it!!Genuine Hotels.com guest review
My wife & I truly enjoyed our stay; the hotel staff were professional & courteous, our room was clean & comfortable.Genuine Hotels.com guest review
"Excellent place to stay!!"
Very friendly staff, always quick with a hello. Sauna and hot tub were very relaxing. Restaurant was excellent! Will stay again if in the area.Genuine Hotels.com guest review
"Quiet, clean, fun"
Loved the charm of the hotel. It was quiet, clean and comfortable. Staff was courteous and friendly. The restaurant, though a little expensive, was well worth it! Attention to quality/fresh ingredients, flavor combinations and presentation really showed! We are already planning to go back, but will have to stay more than just one night!Genuine Hotels.com guest review
"Nice property but problems with service"
We had a nice stay for the most part at the Heathman Lodge in Vancouver. The room is comfortable (though there is some freeway noise) and the bed was comfortable. The hotel staff were helpful in letting us stay later the next morning and enjoy our anniversary. The problem we had was that we ordered breakfast in the room and after waiting an hour called […] to see how much longer it would take. They said, "my bad" and that it would be there soon. After another 15 minutes our breakfast arrived and it was fine (nothing too difficult). No word about the delay. Upon checking out I mentioned it as a problem and the response was not satisfying. Read moreGenuine Hotels.com guest review
"Not what I expected"
Heathman Lodge talked about being very high scale hotel. Was disappointed in the entrance of the hotel. As you enter the main doors we were overcome by the loud noise coming from the left. Come to find out the restaurant open to the whole entry of the hotel. So after we check in and went to the pool, yes we had to walk by those people eating dinner […] no other way to the elevator from pool. Although breakfast was out of this world good, when we did go down for dinner worst service I had ever seen. They all act like they had a bad day and needed to leave as soon as it closed. When I see that much stress in the whole staff that is manager's issue. Of course if they took care of the sound issue in the restaurant and stop seating people under the stairs at the entrance. Front Desks team were great! Not good with instruction but friendly and fast. Read moreGenuine Hotels.com guest review
If I had to choose one thing to improve, it would be the quality of the towels. Such a nice, comfortable place to stay, but the towels were very rough.Genuine Hotels.com guest review
Very nice place. Although beds were very hardGenuine Hotels.com guest review
My wife had outpatient surgery and we stayed two nights. The dinners, 2, and breakfast 1, were the best meals that I have had for a long time. I would stay at the Heathman Lodge just for the dinners.Genuine Expedia guest review
"Clean hotel, good restaurant, convenient location"
The hotel is a clean, friendly place with excellent service. My 12 year old thought the "free" hot chocolate and designer coffee drink machine at the front desk was awesome. Cowboy & Indian themed decor and western fabrics abound in this comfy hotel. We were sightseeing throughout Washington & Oregon and found this hotel to be in a very convenient central […] location. The restaurant has good food and a decent wine selection. Well worth the money. This was our favorite overall hotel experience of our week long vacation in Oregon. Read moreGenuine Hotels.com guest review
"Wonderful on all counts"
The stay couldn't have been any better!Genuine Hotels.com guest review
"Heathman Lodge - Vancouver"
My wife and I were celebrating our 34th anniversary. The hotel staff accommodated my request for a quiet room. However, I was pleasantly surprised to find rose petals strewn on the bed and floor. The staff was super friendly. I especially applaud the staff at Hudson's for letting us watch the K-State vs Baylor game on one TV while the rest of the bar […] watched Oregon vs UW. Thanks so very much. Read moreGenuine Hotels.com guest review
We asked Cameron, the front desk person, for a room on the 4th floor. We were told that because we had used a 3rd party to book this stay, we could not get an upgrade to the 4th floor. When we asked about a complimentary upgrade she told us that was not possible because we had used Expedia (?-we actually used hotels.com), a 3rd party, to book. She then […] gave us a lecture on how limited she was because we had used a 3rd party. We asked for a quiet room & were given one facing the traffic under the heavy beams of the rustic entrance. The bed had 5 hard sponge pillows, each one about 12x12 inches & very uncomfortable. The best part was breakfast before we checked out. Great service & delicious food - mushroom & brie omelet for me & ham & eggs for my spouse. Read moreGenuine Hotels.com guest review
"Wow What a disappointment"
First experience into the in the Lobby @ Vancouver WA was chaos...very, very loud and actually NOT at all welcoming... Staff was oblivious to the atmosphere....we checked in and were sent to a very pleasant appearing room...it was one 100 yards from the FREEWAY! We asked to be moved. A key was brought up to our room...we were told we were being 'upgraded'...so […] we had access to the 'exclusive' 4th Floor! (It is the business traveler level...hospitality and breakfast...but NO Tempurpedic Mattresses the Heathman advertises and boasts about (our first room had one!)...even in the elevator as you ride up to your room.) Our desk clerk told us we had hospitality room privileges...NOT...only Mon-Thurs. We decided to have dinner on property...the Hudson...so we put our name on the reservation list and took a seat at the end of the bar...while being ignored...we noticed a very bad odor...the bar had been wiped with a 'sour' cloth...it stunk! We left and went off property for dinner. When we returned, the lobby, open bar area was extremely loud and rowdy. We went to our room, the bed was a thicker appearing mattress...but on a wobbly foundation that moved every time one of us moved in bed. We both slept terribly. We were hardly given a breakfast as promised ...we checked out and told the front desk we were not happy at all and would be blogging about our terrible experience. If you are a tired, caring traveler...avoid this place. Read moreGenuine Expedia guest review
"close to family, easy access"
The room was spacious, the bathroom wall was not clean. The room was noisy due to road noise. Overall a good deal. Would stay there againGenuine Hotels.com guest review
The Heathman Lodge was a great Hotel. The room was spacious and clean. The toiletries smelled really good. The food was fantastic and the whole atmousphere was great. We will come back in a heart beat.Genuine Expedia guest review
"nice place to stay"
Had a nice time...the bed was very comfortable. Wish they had more TV/movie channel choices...and a choice of music channels too...there was none....The small coffee counter area was dark and crowded. I loved the large beams and work that went into the Hotel and the woodwork/paneling inside the restaurant and bar area are excellent.... They do need […] to reserve the tables in front of the fireplace for people who are eating dinner and not those who sit with their laptops for hours...I wanted a table near the fireplace for my date and I to have dinner, but the internet cruisers took them over...so next time I meet my date for dinner i'll find a more romantic place lol. The staff were great...was glad to see them all smile and very attentive...A+ there... The pool inside looked dirty and the area around the pool had no pazzaz....looked worse than a private home pool....was not alluring at all....they need to spend some $$$ there. But overall I would go back again....but would look for more first. Read moreGenuine Expedia guest review
"Rustic style with class"
Very nice accommodations, good service and amenities. 4th floor for business patrons was secure and offered complimentary breakfast and evening beer/wine without the hordes of kids found at other hotels with similar arrangements. Room was a good size, clean and comfortable. A low volume background of chirping birds over PA systems in hallway was an […] interesting and pleasant part of the rustic log lodge style. Location was a bit odd for the style, I was expecting a more rural setting to go with the log-lodge style but it was in among a business park and shopping area, albeit buffered by surrounding trees. I will stay here next time I'm in the area. Read moreGenuine Hotels.com guest review
Very comfortable beds, great service and responsiveness.Genuine Expedia guest review
"Great Pacific NW feel to Hotel accomodations"
Nice old time lodge with all the modern amenities. Excellent breakfast and a business wing on the 4th floor with some great bennies!Genuine Expedia guest review
"60 th wedding party !"
The food prices were high but the bartender was nice and did a great job ! We would stay there again !Genuine Hotels.com guest review
Hudson restaurant has very good food but pricey. It's too bad the bed pillows are too small for a comfortable nights's sleep.Genuine Hotels.com guest review
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