While I stayed at this hotel the power went out for 12 hours and they would deny a refund. Word on the street is that this happens all the time and the owner and manager are no where to be found. Other than that great location!Genuine Hotels.com guest review
"WORST HOTEL EVER"
When I pulled up to hotel already had a bad feeling due to front of hotel.The old lady at check in I believe her name was Norma was rude, gave me room 101 when I asked for a different room she assured me that it was one of the best rooms in hotel. When we went in room floor was dirty, the couch had a hole the chair had stains all on the seat the kitchen […] was nasty everything from sink to stove to refrigerator things were rusty. The bathroom was no better. My reservation was for 2 days no way was I going to stay there for entire time we only stayed the one because we were tired and hungry and all the hotels we went to that day was booked. I have a video of the room if hotels.com is interested. The next day when I went to check out again the old lady was at front desk and she was so rude again telling me that I can't get a refund even though I had already spoken to hotels.com . This was one of the worst experience and worst hotel I have ever had to stay at. Please always read reviews no matter how desperate you are for a hotel room. I stayed in Fort Lauderdale the second day and it was awesome the hotel we stayed at was a Best Western and it was a block from the beach. Read moreGenuine Hotels.com guest review
"continental breakfast" is a lie, it was cheap coffee and a croissant, NOTHING ELSE. And the room needs an upgrade badly. It looks like they stayed in the 70's-80'sGenuine Hotels.com guest review
Worst hotel ever. Purchased the hotel for a romantic will, worse decision ever. Had to stay because the majority of the hotels were sold out. Please listen to the other guests on their reviews. Tried to give the hotel the benefit of the doubt. Won't make that mistake EVER again.Genuine Hotels.com guest review
horrible . and parking is to expensive . hotel is in really bad condition .Genuine Hotels.com guest review
"FRIENDLY STAFF , but hotel needs upgrades"
Really friendly cleaning lady & front desk guy , however our bath tub clogged twice in 4 days during our stay . For what they charge I think some needed upgrades can be made. we felt bad the lady had to come and unclog the tub. She was extremely helpful . I also asked for a hair dryer and they provided me with one . I wish I could rate it higher, the […] location is prime Read moreGenuine Hotels.com guest review
We had a great room reserved at another nearby hotel. Our flight was cancelled due to a pending snowstorm, and we were unable to arrive on the day we planned-- so we cancelled the first reservation. When we finally arrived in Miami--we needed a room for one night. This was the only place available in South Beach on Valentine's Day. It cost considerably […] more than the previous room we had reserved. The carpet looked dirty. The bedding looked shabby-- like Goodwill hand me downs. The internet was vey slow in the room, so I gave up on it-- but it did work faster sitting in the lobby. There was no hair dryer in the room, and it took them an hour to bring one. At least the in room safe worked. In the lobby at checkout, it seems like several other customers had disputes with the front desk-- although the people who worked there were courtesy to us. Read moreGenuine Hotels.com guest review
"Not that bad!"
The room was clean comfortable for the night. We actually stayed one night prior to our cruise and it wasn't the end of the world. It's a cool location in the middle of shopping, bars and places to eat not to mention the beach is only a block away. Now if your looking for somewhere to just sleep off your hanger, change clothes and really not trying […] to walk around a hotel all day then this is your spot. But if you want plush floors, room service, and the feel of yes can't wait to get to me room...Then don't come here!......It's for shot stays only... I paid $98 with expedia coupon. Read moreGenuine Expedia guest review
"You get what you pay for!"
It really wasn't that bad..... Location was perfect and the rooms weren't that bad at all. However, I was barely ever in the room, that is. I'd probably stay again just for the location.Genuine Hotels.com guest review
"Nastiest place ever"
Shower didn't work. On arrival we found a dirty pair of underwear under the bed. The staff was unhelpful. I will never stay there again and will tell everyone I know never to stay there.Genuine Expedia guest review
"if going to sleep..."
continental breakfast: in the hotel next to Geneva, in Parisian (Geneva has nothing, not even check in/check out desk) coffee (not decafenate), cream, tea, cake, orange juice (not natural); no milk, no...; microwave with the plate broken, everything was dirty, and if you want a spoon and the workes dont want to look for it they give you a fork... Rooms: […] they are clean, and the housekeeper its very nice and available; but if you dont smoke, dont stay in this hotel, because throught the ventilation system you can wake up with cigarettes smell everywhere in your room. no elevators... late check out: if you ask someone at the evening or night you want to do late check out, they will let you FOR FREE until 12pm (the check out time its at 11am), if you do this and check out at 12pm, you will be charged your deposit, because the girl who is in the morning says any day is holiday (as you dont know when is holiday in miami and she thinks in internet its imposible to find that info) or she might say the hotel its full and you cant stay more than 11am (here you cant also go to hotel.com and try to make a reservation for 8 rooms, just to check if really the hotel its full)... so if you want to deal with this kind of people, and spend very bad times during your vacations, you can stay in this hotel... Read moreGenuine Hotels.com guest review
"Hotel close to the beach"
Breakfast terribleGenuine Expedia guest review
"Need to know the reality"
The location of the hotel was the only good thing about my decision to live in the Geneva. Rest was a wash out. Starting from the check in to check out, the hotel room condition, the bed, pillow, uncontrollable air-conditioning and bathroom (shower etc). It was a total disaster, i cant believe how you can survive as a hotel with this presentation. Morning […] breakfast, is a total joke and no parking ( it cost an extra $30 to park your car per day, don't forget to add it to your/day rate. Personally i have never lived in a disastrous hotel like this and i hope i never will. Read moreGenuine Hotels.com guest review
"You have to have a sense of humor to appreciate"
Make no mistake - this is a gutter. If you must stay here please make sure you arrive during the daytime when it looks best or you're going to be scared for your life, and I'm saying this as a large male and long time Miami ex-resident. At night the hotel looks like a near-abandoned community housing project for distressed families. The lobby is so […] sparse and badly maintained and shady-looking dudes are just inexplicably lingering there. Luckily our Geneva booking somehow got moved to their Parisian property next door as both are managed by the same bell desk. The room itself looks like it has been untouched since 1974 -- strange paint, ugly furniture, bed cloths straight from the thrift shop. The TV displays one channel. The continental breakfast was a delicious pastry and coffee -- that's it. The entire experience screams poverty and apathy, only made worse by the rudest woman I've ever met working a front desk. I didn't even voice a complaint or have any requests and she was just beaming with "I've had a rough job here and want everyone to know it". The comedy and punchline is that the lobby shares a rental space with a LAMBORGHINI luxury rental company, so you have these ballers in there booking these lavish cars while the hotel is a total bust. Do yourself a favor and avoid this property until they can spare a few hundred bucks for paint and decor. It was gross gross gross! You can do better. Read moreGenuine Hotels.com guest review
The WORST HOTEL EVER. But location was great. I barely was in the room anywayGenuine Hotels.com guest review
The only positive thing about this hotel that was close to the beach. When I saw my room, I was shocked. Small room, dirty bathroom. The towels were like sandpaper, it was sratching.The beds were even worse, the string was poking my ribs, it was creaking. I had to get new cards for my room every single time I left the hotel, because I couldn't get in […] the room. There is NO way I would stay in this hotel any more. Read moreGenuine Expedia guest review
"Not worth it..."
When we got there the man at the front desk told us we booked a room with a SHARED bathroom on the floor... That was unacceptable so we had no choice but to pay to "upgrade" the room. The beds were so hard and uncomfortable, it was like you were sleeping on a floor. Most of the outlets in the room don't work, I had to charge my phone in the bathroom. […] The amount of noise all night long is ridiculous, doors constantly slamming, people yelling. Pay the money to sleep somewhere nicer, seriously. Read moreGenuine Expedia guest review
"This is the hell of South Beach"
Absolutely the bigest mistake for choosing this hotel which looked cheaper but not worth a penny. The whole time we were wondering is there any kind of a city or a state requirements before you open a hotel. Please DO NOT make thr same mistake as us and find some other hotel even if you have to pay few more dollars.Genuine Expedia guest review
When I got there the person at the desk was very smart at the mouth. Told me that my children couldn't stay in the room with me because I didn't pay for them and they have to sit in the lobby.Genuine Expedia guest review
"the worse hotel"
the standard of this hotel is very terrible....and the staff are the same .the room is so dirty and the bathroom are worse ...the carpet just want to throw out...I was so afraid of staying there that I might come down with something... the bed is so uncomfortable and the television only have four stations...the lock on the is falling of ...the guess […] on my floor make noise all night Read moreGenuine Expedia guest review
"Nice Hotel close to the beach"
The Hotel is close to the beach and it is not too expensive. It's no Problem to share bathrooms.Genuine Expedia guest review
"Great Staff & Location!"
I found the Staff to be friendly and helpful. I was spontaneously lent a beach umbrella that was an awesome gesture from the cleaning staff. Beach towels were also borrowed. Only complaint was that the bed was quite uncomfortable. Location was great to the beach, restaurants and shopping!Genuine Expedia guest review
"Labor Day weekend nightmare"
For the price you pay this is the worst hotel ever.Genuine Expedia guest review
"Meget larm på gangen"
Dyrt til prisen sammenlignet med San Juan der ligger fire gader længere væk.Genuine Hotels.com guest review
Todo en ordenGenuine Hotels.com guest review
アクティブにうごくには、立地がいいのでグッド。 ただ、壁も薄いし、全てが古いから、清潔感は無し。 値段は安めだが、、、、やはりきつい。。。。 友達とならギリギリ使えるが、、、恋人とは絶対！滞在すべきではないwGenuine Expedia guest review
"Hotel à éviter "Geneva Hotel" Note 0"
1°) A l'arrivée à l'Aeroport j'ai dû prendre un taxi.. Geneva Hotel n'a pas de service de transfert Aeroport/ Hotel (comme indiqué) 2°) J'ai quitté cet hotel le lendemain de mon arrivée (Geneva Hotel 1520 Collins Avenue), pour l'Hotel d'à côté (Aqua Hotel 1530 Collins Avenue, " je vous recommande Aqua Hotel ")Genuine Expedia guest review
"Crapy hotel - Good location - Good price"
The hotel has a good location close to restaurants, bars and beach and the price is good. The standard for the room is bad and the cleaning is not good either. The breakfast is cake and coffee so if you want real food for breakfast you need to by it other place. If you need to park your car you will need to park it in a garage close to the hotel with […] was 20$ per day. Then you can pick it up an return it when you want. Read moreGenuine Hotels.com guest review
"This is the most disgusting hotel in the world."
08/15/14 AliciaWa Charleston, South Carolina
Horrible service. Horrible rooms. Horrible view. The floor is dirty. The toilet had a pubic hair on it. The room was filthy. The halls are dirty. There is no parking here. The hotel is no refundable once you check in. We had to switch rooms twice... Only to get to checked into another room!! The hotel is outdated. The mirror was broken. The fridge had ashes in it. The furniture looks like something out of Goodwill!! Never book this place!! You will regret it!!!
"WORST Hotel Ever....."
07/21/14 Private M
When I pulled up to the hotel it said "Thrifty Car Rentals", I had to walk through rental place just to get to the hotel which was also connected the "Parisian Hotel", which is also Horrible. The room was filthy, the floor was dirty and had stain everywhere, the refrigerator was dirty and smelly. I book this hotel through bookit.com for 2 days and immediately called them to cancel, but the Manager, Norma, said I could not get my money back, No Refunds. I called bookit.com and told them that the hotel refused to give me my money back for the 2nd night, and for $169.00 per night I wanted my money. Bookit.com agreed to refund me my money. The only reason I stayed the first night is because there were no other rooms available in the area, but I wish I had slept in my car. And this was suppose to be the best room they had. PLEASE PLEASE PLEASE DONOT STAY AT THIS HOTEL, you will regret it.
"Not as bad as people make it seem!!!!"
05/06/14 Lee T
When I read all the negative reviews I was expecting the worst and was very relieved when I got there. The staff was very friendly and helpful from the minute we got there. You need your hotel key to be able to get inside building so not just anyone can walk inside. The room was neat and clean and the bed was comfortable enough. The best part of this hotel is the location!! It is right on the block where Ocean Drive starts and the beach is literally a minute away. If you are looking for a place to sleep and change this is your hotel. If you want room service and you're planning on staying in your hotel room a lot and get pampered then don't stay here...simple as that. DO NOT GET DISCOURAGED BY THE BAD REVIEWS!!! IT IS NOT AS BAD AS PEOPLE MAKE IT SEEM!!
05/02/14 Sameep S
Rude and unhelpful staff. We stood at the check in for 20 minutes while four members of the staff stood chit chatting to each other completely ignoring the people in the line. When we asked them what was the hold up, they rudely told us to wait in line for 30 more minutes. The rooms are terrible. For a 200 dollar a night you'd expect fresh towels and temperature control in the room. It feels like a cheap motel of the highway in middle of nowhere. Location is the only plus point to this hotel, but i'd advise people into paying a bit more and living at another place in the neighborhood
"My Nights in HELL"
01/04/14 Scottienga Alpharetta, Georgia
We arrived in Miami only to be treated rudely. The staff was more interested in eating his burrito then helping a guest. We arrived a day early, but I did call and was told no problem. The desk clerk did not know what to do and was getting irritated. This got straightened out and got our room keys. We were informed that there is an additional deposit of $50. I asked what is that for, "for late check out we keep the deposit". The clerk then informed us that there is no parking for guests and that we have park across the street at the Oceans Hotel (where we should have stayed); that was an addition $100 for our 5 day stay. When all said and done; we went to our room. A basic room nothing fancy. I posted pictures of the substandard items in this hotel room. Come to find out that it is half hotel and half hostile. You can not imagine the noise from people partying and talking in the halls. We would have moved to another hotel but it was the week between Christmas and New Years and we had our dogs with us. Not too many options. Every morning no hot water and on our last day no electricity. The phone did not work the entire we were there so you can't call the front desk. No breakfast as advertised on their web site. Pet friendly - only that they let them stay there. There is no green space for my dogs to do their business. If I could give a half dot I would. Please DO NOT GO THERE. We were treated rudely and disrespected everyday. Go some place that appreciates you as a valued guest.
"Large Room and Great Location"
12/15/13 luke47 virginia
The room was very large and clean. Beautiful original hardwood floors. The bed spread and curtains were old and outdated. Big bathroom. We had a room at the end of the hall, so it was pretty quiet. The location is GREAT (two blocks from the beach) , thus making this room a good value. The continental breakfast was a little sparse: Nondescript breads in a plastic bag, but good coffee and juice. The front desk help ware nice, not super friendly, but not rude. For the money and location in South Beach, this hotel is a good deal.
"Large room,very good location"
10/10/13 morfika Miami, Florida
Great price for South Beach,had a good time.Parking was expensive 15$ .The room was large and not noisy at all.Me and my wife stayed there 3 nights,she loved being across the street from beach .We will definetly return no other hotel can beat their price
08/21/13 dpz_london london
My overall views of this place & staff :- Rude. Unhelpful. Grubby. Umcompromising. Customer always right? I don't think so. Makes Fawlty Towers on a bad day seem like Claridge's. Would I return? No. Can I recommend it? No
"The worse hotel i have ever stay"
07/17/13 beverley h Bronx, New York
this hotel is so below standard ..the elderly lady at the front desk is rude, demeaning, and unfriendly...the bed are so uncomfortable and the bath room are not clean there is no order in this hotel peoples make noises all night.I was so disappointed with the over all service hotel of this will never stay there again
"WORST HOTEL EVER"
07/12/13 Caitlin7458 Fayetteville, Georgia
This hotel was dis-gus-TING! Where do I start!? There's urine all over the pillows, the sheets look like they should have been thrown away before the end of the 20th century, and I was not allowed to bring in my Chinchilla (SOO ridik) do not stay here unless you want your animals to be rudely turned away at the door and your hair to smell like your toilet! geneva? more like genev-NO
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