"DON'T STAY HERE!!"
01/02/15 Laura L Helsinki, Finland
-The room was very noisy; you could hear e v e r y t h i n g what was happening in the corridor & other rooms. -The bath towels were size of a hand towel; i'm size 4 and couldn't wrap it around me. -Sheets were dirty. -Tv didn't work. -T O T A L L Y over prized!!!! -The only positive thing is the location but it's still NOT worth it!
"This is the most disgusting hotel in the world."
08/15/14 AliciaWa Charleston, South Carolina
Horrible service. Horrible rooms. Horrible view. The floor is dirty. The toilet had a pubic hair on it. The room was filthy. The halls are dirty. There is no parking here. The hotel is no refundable once you check in. We had to switch rooms twice... Only to get to checked into another room!! The hotel is outdated. The mirror was broken. The fridge had ashes in it. The furniture looks like something out of Goodwill!! Never book this place!! You will regret it!!!
"WORST Hotel Ever....."
07/21/14 Private M
When I pulled up to the hotel it said "Thrifty Car Rentals", I had to walk through rental place just to get to the hotel which was also connected the "Parisian Hotel", which is also Horrible. The room was filthy, the floor was dirty and had stain everywhere, the refrigerator was dirty and smelly. I book this hotel through bookit.com for 2 days and immediately called them to cancel, but the Manager, Norma, said I could not get my money back, No Refunds. I called bookit.com and told them that the hotel refused to give me my money back for the 2nd night, and for $169.00 per night I wanted my money. Bookit.com agreed to refund me my money. The only reason I stayed the first night is because there were no other rooms available in the area, but I wish I had slept in my car. And this was suppose to be the best room they had. PLEASE PLEASE PLEASE DONOT STAY AT THIS HOTEL, you will regret it.
"Not as bad as people make it seem!!!!"
05/06/14 Lee T
When I read all the negative reviews I was expecting the worst and was very relieved when I got there. The staff was very friendly and helpful from the minute we got there. You need your hotel key to be able to get inside building so not just anyone can walk inside. The room was neat and clean and the bed was comfortable enough. The best part of this hotel is the location!! It is right on the block where Ocean Drive starts and the beach is literally a minute away. If you are looking for a place to sleep and change this is your hotel. If you want room service and you're planning on staying in your hotel room a lot and get pampered then don't stay here...simple as that. DO NOT GET DISCOURAGED BY THE BAD REVIEWS!!! IT IS NOT AS BAD AS PEOPLE MAKE IT SEEM!!
05/02/14 Sameep S
Rude and unhelpful staff. We stood at the check in for 20 minutes while four members of the staff stood chit chatting to each other completely ignoring the people in the line. When we asked them what was the hold up, they rudely told us to wait in line for 30 more minutes. The rooms are terrible. For a 200 dollar a night you'd expect fresh towels and temperature control in the room. It feels like a cheap motel of the highway in middle of nowhere. Location is the only plus point to this hotel, but i'd advise people into paying a bit more and living at another place in the neighborhood
"My Nights in HELL"
01/04/14 Scottienga Alpharetta, Georgia
We arrived in Miami only to be treated rudely. The staff was more interested in eating his burrito then helping a guest. We arrived a day early, but I did call and was told no problem. The desk clerk did not know what to do and was getting irritated. This got straightened out and got our room keys. We were informed that there is an additional deposit of $50. I asked what is that for, "for late check out we keep the deposit". The clerk then informed us that there is no parking for guests and that we have park across the street at the Oceans Hotel (where we should have stayed); that was an addition $100 for our 5 day stay. When all said and done; we went to our room. A basic room nothing fancy. I posted pictures of the substandard items in this hotel room. Come to find out that it is half hotel and half hostile. You can not imagine the noise from people partying and talking in the halls. We would have moved to another hotel but it was the week between Christmas and New Years and we had our dogs with us. Not too many options. Every morning no hot water and on our last day no electricity. The phone did not work the entire we were there so you can't call the front desk. No breakfast as advertised on their web site. Pet friendly - only that they let them stay there. There is no green space for my dogs to do their business. If I could give a half dot I would. Please DO NOT GO THERE. We were treated rudely and disrespected everyday. Go some place that appreciates you as a valued guest.
"Large Room and Great Location"
12/15/13 luke47 virginia
The room was very large and clean. Beautiful original hardwood floors. The bed spread and curtains were old and outdated. Big bathroom. We had a room at the end of the hall, so it was pretty quiet. The location is GREAT (two blocks from the beach) , thus making this room a good value. The continental breakfast was a little sparse: Nondescript breads in a plastic bag, but good coffee and juice. The front desk help ware nice, not super friendly, but not rude. For the money and location in South Beach, this hotel is a good deal.
"Large room,very good location"
10/10/13 morfika Miami, Florida
Great price for South Beach,had a good time.Parking was expensive 15$ .The room was large and not noisy at all.Me and my wife stayed there 3 nights,she loved being across the street from beach .We will definetly return no other hotel can beat their price
08/21/13 dpz_london london
My overall views of this place & staff :- Rude. Unhelpful. Grubby. Umcompromising. Customer always right? I don't think so. Makes Fawlty Towers on a bad day seem like Claridge's. Would I return? No. Can I recommend it? No
"The worse hotel i have ever stay"
07/17/13 beverley h Bronx, New York
this hotel is so below standard ..the elderly lady at the front desk is rude, demeaning, and unfriendly...the bed are so uncomfortable and the bath room are not clean there is no order in this hotel peoples make noises all night.I was so disappointed with the over all service hotel of this will never stay there again
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )