All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1520 Collins Ave, Miami Beach, FL, 33139, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
1.8 / 5Poor

Score breakdown (from 81 reviews)

Average rating for:

  • Cleanliness
    2.1
  • Service
    2.2
  • Comfort
    1.8
  • Condition
    1.7
  • Neighborhood
    3.5
1.0 / 5Poor
"the worse hotel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
the standard of this hotel is very terrible....and the staff are the same .the room is so dirty and the bathroom are worse ...the carpet just want to throw out...I was so afraid of staying there that I might come down with something... the bed is so uncomfortable and the television only have four stations...the lock on the is falling of ...the guess on my floor make noise all night
Genuine Expedia guest review
Other trip Jul 20, 2013
beverley
US
3.0 / 5Good
"Nice Hotel close to the beach"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel is close to the beach and it is not too expensive. It's no Problem to share bathrooms.
Genuine Expedia guest review
Other trip Jun 24, 2013
A Traveler
US
3.0 / 5Good
"Great Staff & Location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I found the Staff to be friendly and helpful. I was spontaneously lent a beach umbrella that was an awesome gesture from the cleaning staff. Beach towels were also borrowed. Only complaint was that the bed was quite uncomfortable. Location was great to the beach, restaurants and shopping!
Genuine Expedia guest review
Other trip May 28, 2013
Diana
US
1.0 / 5Poor
"Labor Day weekend nightmare"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
For the price you pay this is the worst hotel ever.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
My wife said it is the worst hotel she has ever stayed in.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Hotel simple mais correct"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel très bien situé dans Miami Beach . Cet hôtel est sommaire mais suffisamment bien équipé pour passer 1 ou 2 nuits . Le personnel et serviable et à l’écoute . Concernant le petit déjeuner , il ne faut pas compter faire un festin ... Hotel sans prétention , pas si décevant que cela était indiqué au niveau des appréciations que nous avons lu .
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
sandrine
FR
1.0 / 5Poor
"Hôtel exécrable"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Nul, jamais vu pire. Bruyant sans aucun confort. Faites attention à votre carte bancaire, l'empreinte de la mienne a été prise avec "le fer à repasser" et celle-ci a été utilisée à mon insu.
Genuine Hotels.com guest review
4 night family trip Feb 12, 2015
Teddy
FR
2.0 / 5Fair
"Hotel in hervorragender Lage"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Mit dem Bus vom Flughafen schnell und preisgünstig erreichbar. In wenigen Gehminuten ist der Ocean Drive, der Strand und die Lincon Mall Road erreichbar. Günstige Busverbindngen nach Miami Downtown. Das Rezeptionspersonal ist nicht sehr kompetent Das Zimmer ist sehr abgewohnt, teilw. ungepflegt (Rost und Mauerschäden) aber auch funktionelle Schäden, z.B. kaputte Beschläge der Türsicherung innen. Überdurchschnittlicher Lärm aus vom Gangbereich ist sehr störend.
Genuine Expedia guest review
Other trip Feb 20, 2015
Angelo
DE
2.0 / 5Fair
"Hotel basique"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Un des seuls hôtels disponibles le dernier w.e. de juillet ... très décevant. Accueil inhospitalier, passer par l'hôtel "PARISIAN" pour l' enregistrement puis sortir et aller à côté dans l'agence de location de voiture où il y a une porte donnant sur le couloir des chambres. Chambre petite, une table, une chaise ( pas 2), une commode, salle de bain rudimentaire même pas une tablette pour poser la trousse de toilette ni accroche vêtement. Propreté douteuse : cheveux dans la douche, lavabo avec trace de savon collé, moquette vétuste. Très très très bruyant, les murs doivent être en carton , coffre en panne. Petit déjeuner minimum : café ou thé, jus d'orange, lait en poudre, 1 croissant.
Genuine Expedia guest review
Other trip Jul 31, 2014
Marie Lou
FR
2.0 / 5Fair
"Meget larm på gangen"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Dyrt til prisen sammenlignet med San Juan der ligger fire gader længere væk.
Genuine Hotels.com guest review
3 night family trip Jul 17, 2014
A Traveler
DK
4.0 / 5Excellent
"Buen lugar"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Todo en orden
Genuine Hotels.com guest review
7 night trip May 10, 2014
A Traveler
AR
1.0 / 5Poor
"動きやすい位置"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
アクティブにうごくには、立地がいいのでグッド。 ただ、壁も薄いし、全てが古いから、清潔感は無し。 値段は安めだが、、、、やはりきつい。。。。 友達とならギリギリ使えるが、、、恋人とは絶対!滞在すべきではないw
Genuine Expedia guest review
Other trip Apr 5, 2014
あるちゃん
JP
1.0 / 5Poor
"Hotel à éviter "Geneva Hotel" Note 0"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
1°) A l'arrivée à l'Aeroport j'ai dû prendre un taxi.. Geneva Hotel n'a pas de service de transfert Aeroport/ Hotel (comme indiqué) 2°) J'ai quitté cet hotel le lendemain de mon arrivée (Geneva Hotel 1520 Collins Avenue), pour l'Hotel d'à côté (Aqua Hotel 1530 Collins Avenue, " je vous recommande Aqua Hotel ")
Genuine Expedia guest review
Other trip Feb 24, 2014
Marie
FR
2.0 / 5Fair
"Crapy hotel - Good location - Good price"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
The hotel has a good location close to restaurants, bars and beach and the price is good. The standard for the room is bad and the cleaning is not good either. The breakfast is cake and coffee so if you want real food for breakfast you need to by it other place. If you need to park your car you will need to park it in a garage close to the hotel with was 20$ per day. Then you can pick it up an return it when you want.
Genuine Hotels.com guest review
3 night trip Jul 25, 2013
Anne
DK
1.0 / 5Poor
"Da evitare assolutamente."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel da chiudere e restaurare, credetemi, io nasco tre stelle ma son stato nei 5 e nei 2. Ma il geneva e' davvero troppo vecchio, lavandino staccato, doccia con un rivolo d'acqua che ti costringe a passar 30 minuti sotto per togliere la schiuma, materassi totalmente sfondati che erano da cambiare 15 anni prima. Il personale fa quel che può, ma.....dimenticavo, la chiave va ripristinata ad ongni utilizzo!!! Vi consiglio di soendere qualche dollaro in più.
Genuine Expedia guest review
Other trip Jan 10, 2013
A Traveler
IT
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night business trip May 22, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 16, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Mar 9, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night romance trip Jan 1, 2015
Jill
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Oct 19, 2014
Robert
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 5, 2014
Ariel
US
4.0 / 5Excellent
"Great location!! Great hotel Staff!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 5, 2014
Ariel
US
5.0 / 5Outstanding
"Clean and affordable hotel in perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 8, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 24, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
4 night trip Aug 6, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends May 9, 2015
Konstantin
RU
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night trip Apr 27, 2014
A Traveler
CL

TripAdvisor reviews for Geneva Hotel & Suites

Overall rating:Based on 79 traveler reviews

Most recent traveler reviews:

Overall Rating
"DISGUSTING HOTEL, WORST SERVICE"
03/31/15 L P Chicago, Illinois
This was the most disgusting hotel I have ever seen. There were dead bugs, white nasty stains on the chairs, hair in the bathroom, the carpet was not vacuumed, the phone didn't work, and the door lock was broken the door looked like it was axed in. You sign a registration card that states "sale is final" and has a sign that says 'no refunds" I should have known by that but we were tired and the area was sold out. The lobby was nice then you have to walk around the building to the hotel that looks like a crack house. The guy that works in the morning was the rudest jerk I have ever encountered. When we told him a couple issues when we were leaving he started yelling at my family and I and called the cops stating we had "weapons" WHAT?! are you kidding me?? THIS PLACE SHOULD BE SHUT DOWN!!!!!!!!!!!!
Overall Rating
"Geneva Hell Hotel"
03/10/15 rsix6 Woodbridge, Canada
what a nightmare, it was so bad after leaving a review on booking.com I had to create an account just to leave a review here. I don't think it could get any worse than this folks, if it does this dump is the worst place I have been to, hair in bed and washroom, dirty sheets and towels. poor cleanliness, hallway had a strong smell of urine. we could hear people in next room all night, washroom looked like it was used in the movie saw. The room made me feel so dirty I had to sleep with my jacket and shoes on , stay far away from this place . free breakfast? who cares. DON'T BE CHEAP. Do not give this place your money . no refund once booked obviously once you look at the pictures online book then walk into the place you'll want to run for your life. given a free room upgrade too!, don't even want to know what the condition of the other room was which was in the building next door that looked even worse. RUN! spend the extra money and stay somewhere else or sleep on the beach.
Overall Rating
"DON'T STAY HERE!!"
01/02/15 Laura L Helsinki, Finland
-The room was very noisy; you could hear e v e r y t h i n g what was happening in the corridor & other rooms. -The bath towels were size of a hand towel; i'm size 4 and couldn't wrap it around me. -Sheets were dirty. -Tv didn't work. -T O T A L L Y over prized!!!! -The only positive thing is the location but it's still NOT worth it!
Overall Rating
"This is the most disgusting hotel in the world."
08/15/14 AliciaWa Charleston, South Carolina
Horrible service. Horrible rooms. Horrible view. The floor is dirty. The toilet had a pubic hair on it. The room was filthy. The halls are dirty. There is no parking here. The hotel is no refundable once you check in. We had to switch rooms twice... Only to get to checked into another room!! The hotel is outdated. The mirror was broken. The fridge had ashes in it. The furniture looks like something out of Goodwill!! Never book this place!! You will regret it!!!
Overall Rating
"WORST Hotel Ever....."
07/21/14 Private M
When I pulled up to the hotel it said "Thrifty Car Rentals", I had to walk through rental place just to get to the hotel which was also connected the "Parisian Hotel", which is also Horrible. The room was filthy, the floor was dirty and had stain everywhere, the refrigerator was dirty and smelly. I book this hotel through bookit.com for 2 days and immediately called them to cancel, but the Manager, Norma, said I could not get my money back, No Refunds. I called bookit.com and told them that the hotel refused to give me my money back for the 2nd night, and for $169.00 per night I wanted my money. Bookit.com agreed to refund me my money. The only reason I stayed the first night is because there were no other rooms available in the area, but I wish I had slept in my car. And this was suppose to be the best room they had. PLEASE PLEASE PLEASE DONOT STAY AT THIS HOTEL, you will regret it.
Overall Rating
"Not as bad as people make it seem!!!!"
05/06/14 Lee T
When I read all the negative reviews I was expecting the worst and was very relieved when I got there. The staff was very friendly and helpful from the minute we got there. You need your hotel key to be able to get inside building so not just anyone can walk inside. The room was neat and clean and the bed was comfortable enough. The best part of this hotel is the location!! It is right on the block where Ocean Drive starts and the beach is literally a minute away. If you are looking for a place to sleep and change this is your hotel. If you want room service and you're planning on staying in your hotel room a lot and get pampered then don't stay here...simple as that. DO NOT GET DISCOURAGED BY THE BAD REVIEWS!!! IT IS NOT AS BAD AS PEOPLE MAKE IT SEEM!!
Overall Rating
"terrible staff"
05/02/14 Sameep S
Rude and unhelpful staff. We stood at the check in for 20 minutes while four members of the staff stood chit chatting to each other completely ignoring the people in the line. When we asked them what was the hold up, they rudely told us to wait in line for 30 more minutes. The rooms are terrible. For a 200 dollar a night you'd expect fresh towels and temperature control in the room. It feels like a cheap motel of the highway in middle of nowhere. Location is the only plus point to this hotel, but i'd advise people into paying a bit more and living at another place in the neighborhood
Overall Rating
"My Nights in HELL"
01/04/14 Scottienga Alpharetta, Georgia
We arrived in Miami only to be treated rudely. The staff was more interested in eating his burrito then helping a guest. We arrived a day early, but I did call and was told no problem. The desk clerk did not know what to do and was getting irritated. This got straightened out and got our room keys. We were informed that there is an additional deposit of $50. I asked what is that for, "for late check out we keep the deposit". The clerk then informed us that there is no parking for guests and that we have park across the street at the Oceans Hotel (where we should have stayed); that was an addition $100 for our 5 day stay. When all said and done; we went to our room. A basic room nothing fancy. I posted pictures of the substandard items in this hotel room. Come to find out that it is half hotel and half hostile. You can not imagine the noise from people partying and talking in the halls. We would have moved to another hotel but it was the week between Christmas and New Years and we had our dogs with us. Not too many options. Every morning no hot water and on our last day no electricity. The phone did not work the entire we were there so you can't call the front desk. No breakfast as advertised on their web site. Pet friendly - only that they let them stay there. There is no green space for my dogs to do their business. If I could give a half dot I would. Please DO NOT GO THERE. We were treated rudely and disrespected everyday. Go some place that appreciates you as a valued guest.
Overall Rating
"Large Room and Great Location"
12/15/13 luke47 virginia
The room was very large and clean. Beautiful original hardwood floors. The bed spread and curtains were old and outdated. Big bathroom. We had a room at the end of the hall, so it was pretty quiet. The location is GREAT (two blocks from the beach) , thus making this room a good value. The continental breakfast was a little sparse: Nondescript breads in a plastic bag, but good coffee and juice. The front desk help ware nice, not super friendly, but not rude. For the money and location in South Beach, this hotel is a good deal.
Overall Rating
"Large room,very good location"
10/10/13 morfika Miami, Florida
Great price for South Beach,had a good time.Parking was expensive 15$ .The room was large and not noisy at all.Me and my wife stayed there 3 nights,she loved being across the street from beach .We will definetly return no other hotel can beat their price
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews