"Great night's rest/delightful breakfast"
We were pleased with the location, friendly staff, clean accommodations, great beds, and the variety of breakfast choices!!Genuine Hotels.com guest review
"Good location near downtown and restaurants"
We made reservations and paid in advance for a guestroom with king size bed. On check in room was not available. Reservation at hotel was for room with double beds. We had to wait 45 min for a guest room with king size bed, to be cleaned.Genuine Expedia guest review
"Comfortable overall stay."
Conveniently located off the freeway. Full size refrigerator with dishwasher, stove and dishes. Went down to Austin for a meeting my wife was attending. I used the time to stay in the room to study. The room we stayed in was divided into a living area and sleeping area with a full size walk in closet and bathroom(reminded me of an efficiency apartment). […] I went to a nearby grocery store to stock up for supplies and spent most of my time in the room. Very productive trip for both of us. Read moreGenuine Expedia guest review
"Nice place to stay - easy access"
Enjoyed the stay - nice room, clean and well located to get to highways or main streets.Genuine Hotels.com guest review
It was a GREAT hotel. The room was perfectly comfortable, in order, I was able to cook an awesome meal (did think it had an oven) but worked out great. The breakfast the next morning was tasty, hot and an all around great experience.Genuine Hotels.com guest review
It was clean, spacious and well-located. The staff was friendly and helpful.Genuine Hotels.com guest review
"Moving from house to house"
I loved the hotel and enjoy my stay. They did have some maintenance work done in the building I was staying in, but they were VERY accommodating. Allowing guest to move rooms or check out without penalties. The room was clean and great layout. I really enjoyed my hoe away from home stay!Genuine Hotels.com guest review
"Excellent place to stay for long periods"
Exceptionally friendly staff. The rooms were very clean. Breakfast was convenient and tasty, enough choices everyday and made to order omelets. I would stay here again. Pool was a little small but clean.Genuine Hotels.com guest review
"Great location, excellent perks"
This hotel is conveniently located just outside of Austin and close to dining and entertainment venues. There is also a Whole Foods, Sam's Club and movie theater within blocks. The morning breakfast buffet is delicious, staff was polite and accommodating, plus the coffee was good! And in the evening there is a hosted social hour with snacks, beer […] and wine. Will definitely return to this hotel! Read moreGenuine Expedia guest review
"It was great."
I had a great visit to Austin and the hotel was a great part of that visit. The staff was very friendly and helpful, the room was great, the bed was SO comfortable. The only thing I had a problem with was that the dead bolt lock was coming out of the wall, so I didnt feel too safe if someone tried kicking the door, but we were very fine.Genuine Expedia guest review
This is a very nice hotel. The room was very clean and very comfortable. The employees were very friendly and helpful in answering specific questions about the local area and getting around town. We would definitely stay there again and highly recommend this place.Genuine Hotels.com guest review
"Excellent hotel, great price, great location"
My wife, 8 year old son, and I really enjoyed our stay at the HYATT house Austin/Arboretum. This is a great location close to the Arboretum, with close access to Mopac, 183, and 360. We found the cleanliness of the room/hotel, quality of service, hotel amenities, and hotel location to be great. The room had a fully furnished kitchen with refrigerator, […] stove, microwave, etc. The complimentary breakfast was very good, with just about anything you might want. The quality of this hotel was better than other more expensive hotels. We will definitely stay at the HYATT house Austin/Arboretum again. We also felt safe at this hotel and didn't worry as much about our car getting broken into (as we had at other hotels we had stayed at). I only had a couple of very minor complaints, but it would not prevent me from staying here in the future. The room layout, with the single TV that rotates, makes it difficult to watch TV while sitting on the couch or laying in bed unless you turn sideways. The pool is very shallow, 3' 8" at deepest. But this might be desireable for families with small children. Overall this place is great and we will definitely be back. Read moreGenuine Hotels.com guest review
"Crazy noise weekend"
This is a well-run hotel for the most part. Room was great, clean, comfortable with great amenities. But Sasquatch over my head was actively moving furniture or boulders from 2 am to 5 am both Friday and Saturday nights. Not much anyone could do except move me to another room and I'm not gonna do that in my PJ's at 3 am. The morning breakfast was absolute […] chaos. Tons of big families, nowhere to sit, and the poor staff could not keep up, as soon as they put out a tray of bacon it was gone. This was the weekend before schools start, so maybe just a bad weekend, but I didn't leave with an impression that this is a place to stay to relax. Read moreGenuine Hotels.com guest review
Great hotel,makes you feel like your at home. Great breakfast Buffett.Genuine Hotels.com guest review
The room was very nice and the buffet breakfast was awesome!Genuine Expedia guest review
"Great hotel with living room and kitchen."
My husband and I only stayed for one night; the kitchen and living room wasn't necessary but it made our stay very cozy. We would definitely return to this hotel if we're in Austin. Breakfast was great and included a variety of hot and cold foods, very convenient!Genuine Expedia guest review
"Convenient location near the things we wanted to d"
We really enjoyed the breakfast and the staff was very friendlyGenuine Expedia guest review
Hotel was fab in every way. Came in really late at night and the front desk was very helpful to a tired traveler. Great value for the price. Plan on being in Austin again in September and will definitely stay here again.Genuine Hotels.com guest review
"The hot breakfast buffet is the best above all"
We stay in Austin for 3 day two night. We arrive early and the hotel let us do early check in at 1PM, and they also provide a late check out without any extra charge. So we can do a relax morning shopping and lunch in close by area at the last day. The hot breakfast buffet is the best above all. The hotel is quiet all time, don't understand why some […] people complain about any noise. Read moreGenuine Expedia guest review
No complaints here. The only issue I can mention is that the line for breakfast was LONG and chaoticGenuine Expedia guest review
We had an excellent one night stay. Can recommend people for stay in Austin.Genuine Hotels.com guest review
"birthday get a way"
I never knew a hotel stay could be so enjoy able. The room was clean, comfort able, and stocked. My only down was no one answered the telephone at night.Genuine Hotels.com guest review
We stay at Westin Domain and the price was too good to pass up. We were pleasantly surprised by the nice breakfast. Overall, a great value for when you're in the Austin area and still 5 minutes to Domain and 10 minutes to downtown.Genuine Hotels.com guest review
Great place to stay for the money. The staff went out of their way to accomodate our large family. Our room was clean and we loved the floor plan. The only downside was the breakfast that was served. Over ripe fruit and a limited selection of warm foods. Would definitely stay here again.Genuine Hotels.com guest review
"Great place to stay"
We booked 2 rooms for 2 nights this past weekend. The rooms were more like an apt. It had walk in closet, full kitchen with granite, sectional seating, desk area and swivel TV for living area and bedroom. We did not utilize the kitchen, but it was FULLY stocked to handle anything you wanted. We loved the location. 1 block from a Whole Foods and the […] kitchen had a full size refrigerator. The breakfast provided each morning was good and lots of seating. We went down each morning around 8-8:30 and never had a problem finding a table for the 4 of us. The ladies at the front desk were very friendly and cheerful each time we saw them. We could not have asked for a nicer place to stay. Will be staying there again when we are in Austin. Read moreGenuine Expedia guest review
"Son's College Graduation"
We had a wonderful time & the rates were very reasonable. The staff was always friendly, courteous & help. I only have 2 complaints. While the 1 bedroom apt style rooms were spacious & comfortable & had every accommodation you could imagine, they did not have a dresser for you to put your clothes away. When I asked about it the staff stated they were […] changing the rooms over & only closets would be in the rooms for clothing. I managed, I used the night stands & closet. My other complaint is they advertised they had a spa. I asked where it was and I was told by the staff it had been filled in. All in all the Hyatt House was a very nice place to stay & I would definitely stay there again. Staff members Katie & Jasmine were great & always had a smile on their faces. Read moreGenuine Hotels.com guest review
"Good value in Austin"
Breakfast buffet was awesome with made to order eggs...rooms was clean and fresh, bigger than I needed with a full kitchen. If I were staying there for a week, I could set up house keeping and cook as well. Nice to know for future trips to Austin. Staff was very friendly and attentive.Genuine Hotels.com guest review
Room was clean and comfortable. The desk staff was very efficient and friendly. Will stay there next time in Austin.Genuine Hotels.com guest review
It was a very pleasant stay at the Hyatt House. Very convenient location from various places in Austin, especially downtown. The breakfast was very good. Super clean room, and quiet surroundings. Will come back!!Genuine Hotels.com guest review
It worked out nicely for our family of 5. Staff was very friendly and facilities were clean. Located right in the corner of the major thoroughfares and easy to go in any direction for your planned activities. The breakfast was very good, on the weekend we were there they had a gentleman making 'made to order' special omlettes. Perfect if you want a […] meal that will last while you go out sightseeing for the day. Without that it would have been just a regular hot breakfast buffet, but with a nice variety for the different tastes. The only thing that was disappointing was that the room size and outdoor pool size were quite smaller than pictured on the website. Cut your imagination in half when looking at the photos. Overall it was a nice stay if all you wanted was a decent place to sleep and a good meal to begin your day out on the town. Read moreGenuine Hotels.com guest review
"Great location and amenities"
I stayed here with my two young daughters for a family event. The kitchenette was perfect for having snacks on hand. The complimentary breakfast was excellent! I will definitely stay here again and recommend to others.Genuine Expedia guest review
Great time ,nice size room Great service.Genuine Hotels.com guest review
"love this place"
Great area, great rooms and great price! Love how its not far from downtown. Well always stay here when we visit Austin!Genuine Hotels.com guest review
"Perfect for my needs"
It was exactly what we needed at a great price!Genuine Hotels.com guest review
"Comfortable and quiet"
Good stay. Was in need of a hotel and found this one to be very reasonably priced. Checked it out and it was a great place. Quiet, nice room setup, good hot breakfast with an omelet chef, friendly staff.Genuine Expedia guest review
We stayed two nights here. Great hotel overall. I personally didn't like it how there was no separate shower... The shower floor was the bathroom floor. Other than that it was good. We checked in late and no one was at the desk for a few minutes so I docked some points for service.Genuine Hotels.com guest review
"A great place to stay anytime you are in Austin"
Good service, excellent breakfasts, and very comfortable rooms. We always stay here when we are in Austin and have never been disappointed.Genuine Expedia guest review
"Ok for a family"
Rooms are comfortable, staff is friendly but not enough of them, front desk was unmanned the three times that I needed something, when I called it was the same and although they promised to arrange a late check out, we were still locked out. Breakfast area is very small - beware if traveling with kidsGenuine Expedia guest review
"Great location, friendly staff."
It's a pretty good hotel: good location, clean rooms and friendly staff. I think the only thing that i didn't like was the size of the rooms, i mean, for the price you pay (yes, it could be kind of expensive to stay here), you'd expect a little bit more. Other than that, is a good place to stay,Genuine Expedia guest review
"A Great Surprise"
We are sort of hotel snobs, especially my husband, but we could not find a room in Austin the nights we needed and this hotel had vacancies. I was hesitant to book but had no choice, and were we ever surprised! It was wonderful. Comfortable beds and a terrific kitchen set up even if you don't need that, it was nice to have a full size fridge for left […] overs and unpack our cooler from driving down. From the pictures it looked stark but was really wonderful, especially for the price. My husband would stay there again. The front desk was great and even made reservations for us at a great restaurant and got us in much earlier than we could when we called. It is in a great location too. Shops and stores all around. Very convenient. Read moreGenuine Expedia guest review
One of bed sheets have not been changed! Room was wide. You will be able to satisfy with breakfast.Genuine Expedia guest review
Response by HYATT house Austin/Arboretum Thank you for taking time to review our hotel. I sincerely apologize for the bed sheets not being changed and am unsure if you are referring to prior to check in or throughout your stay . I also am unsure what is meant by the room was wide. I would welcome the opportunity to discuss further and look forward to your return visit to our hotel when traveling to Austin in the future. In the Spirit to Serve, Bryan Heintz General Manager
Hotel was very loud and activity in the morning kept me from being able to sleep. Conditions of room was not good dirty and datedGenuine Hotels.com guest review
Response by HYATT house Austin/Arboretum Eric, Thank you for taking the time to review our hotel on Expedia. I sincerely apologize for the noise level in the morning and wish your stay would have been better. Thank you for your feedback as this will assist us in continued improvement. We look forward to earning back your loyalty the next time in Austin. Bryan Heintz General Manager
Towels were not fully clean. Room was spot cleaned only. Dishwasher did not clean well. Beds were hard & itchy... Sheets dirty & thin. Could see through to hard mattress. Inconvenient access to room. Loud rooms & extremely small space for a suite room. Maid didnt even put the iron up. Couch hard. No cart to unload. Washers & dryers were not effective […] either. Overall would not stay at one of these ever again Read moreGenuine Hotels.com guest review
Response by HYATT house Austin/Arboretum Bonnie, Thank you f for taking time to review our hotel on Expedia. I appreciate your feedback as it is through feedback that we continue to grow. I apologize that your stay did not go as planned and would welcome the opportunity to gain your loyalty. While the service you received is not typical of the hotel, your feedback will provide us with a focus on continuous improvement. Thank you again for choosing us and we look forward to providing a more enjoyable experience the next time you stay .
"A nice hotel for a weekend getaway"
Clean comfy rooms in the arboretum area.Genuine Hotels.com guest review
"Great value. Nice stay. Would happily return."
I was impressed by the value for the money. I was in town visiting with my adult daughter and this large room with a comfortable sitting area provided us plenty of space. The fully stocked kitchenette had all tableware including even a pasta strainer and wine opener. They thought of everything. Breakfast was very nice with multiple hot food options. […] We did not attend the evening social but the menu for those sounded nice also. The only disappointment was that the hot tub was permanently closed, as in filled in with concrete. We had hoped to soak after canoeing in Lady Bird Lake. The Domain is just across the highway for plenty of shopping and dining. Read moreGenuine Hotels.com guest review
"NW Austin Bargain"
For the price it was a great bargain, Room was spacious and clean. I liked having only 8 rooms per building. This limited the noise factor - a positive. Location was good - close to Mopac and Hwy 183.Genuine Hotels.com guest review
"Very accommodations and location"
Conveniently located to shopping and dining and access to major freeways. Our room was noisy because of the traffic on Hwy 360.Genuine Hotels.com guest review
"Quiet & Comfortable"
The hotel staff was very friendly, and the room was comfortable and quiet.Genuine Hotels.com guest review
"I shall return"
The staff is very friendly and helpful. Asked a staff member if a particular store was nearby. Not only did she tell me where it was she went and printed the directions. It is located in a nice area that is a short car ride to downtown. Last but not least, they have a social Monday to Thursday, free food and drinks are provided. A real nice touch.Genuine Hotels.com guest review
"Pretty Perfect other than no ice available..."
Everything was wonderful. We voted 5 on the total experience. My husband was disappointed that not even the office could fill an ice request. You had to wait for water to freeze.Genuine Hotels.com guest review
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