"my new fave work trip hotel"
Staff was super friendly and helpful. Bathrooms were clean, not very large but clean. Rooms were well kept and beds comfortable. Breakfast was good. Great location.Genuine Hotels.com guest review
Lovely place to stay. We loved everything about it.Genuine Hotels.com guest review
"One night stay."
Overall the room was comfortable and clean. But I was a little surprised that there was no tub in the bathroom. I understand the need to request the size of bed desired and smoking/non smoking, but to have to request a tub, sink or toilet is a bit over the top. I suspect that this was a handicap capable room that was not ad advertised as such. Access […] in and out of the parking area was a little difficult as well. The breakfast was good and the staff helpful however. Read moreGenuine Expedia guest review
"Enjoyed my stay"
Great deal for the price!Genuine Hotels.com guest review
"Clean, comfortable, very nice."
Would definitely stay there again. The breakfast buffet was very very good. Not a bargain place!Genuine Hotels.com guest review
"Excellent experience in every way"
We stayed here for a week over Christmas, and every single thing about it went right. The room design (king suite had full kitchen - even dishwasher) was big and convenient, workout room available, hot breakfasts buffet with good variety including omelets made on request. Tho staff was having to work on a holiday, they were very friendly and helpful […] in every way. We travel A LOT domestically and internationally, and this was one of our best experiences in a hotel in its class. Highly recommend this hotel! Read moreGenuine Expedia guest review
"Wonderful studio unit with small kitchen."
Our room was the 2 bed studio unit with a small kitchen and sitting area and desk. The kitchen had a full size refrigerator and dishwasher as well as real dishes and utensils. Amazing! It also had a walk in closet with plenty of hangars and a desk with a wonderful desk lamp and plugs in the lamp so you don't have to crawl around under the desk to plug […] in your computer. The free Wi-Fi was easy to access. And the full size sleeper sofa was very comfortable to sit on. The 35 in flat screen TV was nice too! Every morning when we went to breakfast everything was hot and fresh and very tasty!! They even had an omelette bar. Wow! Needless to say it is one of the nicest hotels I have stayed in for a while. Read moreGenuine Expedia guest review
We got excellet service. Pretty nice location. Seems like there was always staff doing some sort of work around the hotel, which was nice to see. The only down sides were the fact that it was too cold to swim in the outdoor pool and the breakfast could have been better. They did have happy hour though, which was great!Genuine Hotels.com guest review
"Good place to stay"
The rooms were good with two seperate sink/mirror/ac outlet areas, one in the bathroom, one out in a seperate alcove, very convenient. It also had a little kitchenette. The Breakfast was excellent with a to order omelet chef, however, the dinning area was very cramped. The Hotel clerks were very courteous, however, when I tried to check in after a very […] long drive, I was told that I did not have a reservation there that it must be at the Hyatt Place instead (I questioned, but he was sure). So I got everything back in the car and went about a mile up the road to the Hyatt Place. Their clerk said" No, you are definitly at the Hyatt House", and she showed me my reservation. She then called to make sure the other clerk knew I was coming back. Everything went fine after that, but that was an hour of my life I will never get back, hence the "3" on service. Read moreGenuine Hotels.com guest review
They charged my card a second time! When I called the next day, they acknowledged the third party charge (Hotels.com) and admitted to their mistake and rectified immediately. I'll be more careful next time. And there will be a next time.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
Great place. The staff was very helpful. Will stay there again and again. Breakfast was great, just an outstanding stay.Genuine Hotels.com guest review
"Nice but improvement needed"
Everything was great. I look for cleanliness and friendliness of staff. Your staff ranks a 10+ with me. I had several long and enjoyable conversations with the front desk staff. But as I had read in other ratings, the breakfast could use some help. The french toast was cold, the fruit didn't taste fresh and the tomato juice had a sour taste. I only […] can speak regarding the fruit. But my parents and husband said the same about the fruit, french toast, etc. But would stay here againl. Read moreGenuine Hotels.com guest review
"Very comfortable and Courteous"
The one bedroom suite that we stayed at was vary spacious and comfortable. Our two year old loved having plenty of room to play while we relaxed in our room. I was worried about being so close to the main exit that the noise might be too much, but we slept great and never noticed any noise. The complimentary full breakfast was a nice surprise as we […] ll! Read moreGenuine Hotels.com guest review
"Excellent location in northwest Austin"
The proximity to shopping, restaurants (The Domain area is just a mile away) and highways is excellent. The facility was very nice, although our room was very close to the street so there was some vehicle noise. The one-bedroom suite was quite comfortable, with a chaise in the living room for stretching out and relaxing. The bed felt firm at first but […] was very comfortable. The shower area wasn't finished as nicely as other areas but was very clean. The complimentary breakfast was quite good, with an omelet station on weekdays and hot food options every day, as well as bagels, toast, cereal, fruit and juices. Read moreGenuine Hotels.com guest review
"Great place to stay!"
The condition of the hotel was very, very nice. We had a King suite and it was fully furnished, even a kitchen with stocked cabinets. Very homey! Walking distance to a very, very nice resuatuant/brewary with the best wings I have ever had! The bathroom shower could use an upgrade, but overall pretty good. The only real negative was to do with the billing....After […] prepaying for the room online, we were asked to present the card at the desk at check-in (not unusual), but we were charged another night on top of our room we had already paid for online. We did not see this charge until a few days later when we were back home. It took about 3 days to get the refund. So be very careful when checking in if you already paid online! Read moreGenuine Hotels.com guest review
"Very good hotel"
NIce, clean and well ubicated note.Genuine Hotels.com guest review
I have terrible back and neck problems and am always concerned about the quality of hotel beds. They are fantastic here, slept like a baby!Genuine Hotels.com guest review
I was thrilled with the kitchenette and the fact that my dishes were clean in the dishwasher when I returned each day. Very nice especially when you want to maintain a specific meal/diet plan and not eat out.Genuine Hotels.com guest review
"Great way to experience Austin"
I loved that the area was close to food and shopping. Also, because of the proximity to major highways, it wasn't hard to get around or to get downtown.Genuine Hotels.com guest review
"Comfortable place to stay"
I stayed here for one night with my wife and young child. We were in Austin for a weekend event. The hotel was clean and provided a comfortable bed with adequate space to spread out. My one complaint was insulation of the rooms. The doors leading out to the parking lot slammed each time someone exited which occurred all night. You could hear every conversation […] in the hallway. A room not too far from us had a large dog who barked at all hours. I did get a decent sleep and I was comfortable. I felt as if everything was clean. The biggest problem was the noise. The hotel staff was nice. Read moreGenuine Hotels.com guest review
"Hyatt House Arboretum in Austin, Texas"
This is an excellent facility, particularly for a multi-date stay. It is a beautifully landscaped, well maintained, nicely appointed, and well staffed.Genuine Expedia guest review
"Shopping for a home in Austin"
Very comfortable hotel for a quick, but busy trip to Austin.Genuine Expedia guest review
Great staff nice room convient location. Everyone was very friendly and helpful. Nice comfortable roomGenuine Expedia guest review
"Laid back & away from downtown"
Very enjoyable & relaxing. Breakfast is maybe the best hotel breakfast I've had.Genuine Hotels.com guest review
"Friendly, Clean and Convenient"
Very nice place. Not the "typical" hotel room look. The room was very clean. Location was convenient to Mopac (Loop 1) that goes downtown. Lots of place to eat nearby. We go to Austin a lot to visit friends, and we will stay here again.Genuine Hotels.com guest review
Enjoyed our stay, staff was professional. one staff member at the desk was short with words appeared rude- I think it was the manager. everyone else pleasant and room was more than we expected. I would definitely stay again.Genuine Expedia guest review
The staff was very welcoming and helpful. The room was nice and had everything we needed. However the breakfast that is included could use lots of help.Genuine Hotels.com guest review
"Great hotel with convenient location."
Husband was joining me on a business trip. Easy access to getting me to my meeting and convenient access to shopping and a variety of restaurants.Genuine Expedia guest review
"Stayed in Austin to visit niece for her birthday."
We had a great experience. The hotel staff and rooms were awesome. Will be back!Genuine Expedia guest review
Bed was uncomfortable. Several channels on TV didn't work.Genuine Hotels.com guest review
"Great night's rest/delightful breakfast"
We were pleased with the location, friendly staff, clean accommodations, great beds, and the variety of breakfast choices!!Genuine Hotels.com guest review
"Good location near downtown and restaurants"
We made reservations and paid in advance for a guestroom with king size bed. On check in room was not available. Reservation at hotel was for room with double beds. We had to wait 45 min for a guest room with king size bed, to be cleaned.Genuine Expedia guest review
"Comfortable overall stay."
Conveniently located off the freeway. Full size refrigerator with dishwasher, stove and dishes. Went down to Austin for a meeting my wife was attending. I used the time to stay in the room to study. The room we stayed in was divided into a living area and sleeping area with a full size walk in closet and bathroom(reminded me of an efficiency apartment). […] I went to a nearby grocery store to stock up for supplies and spent most of my time in the room. Very productive trip for both of us. Read moreGenuine Expedia guest review
"Nice place to stay - easy access"
Enjoyed the stay - nice room, clean and well located to get to highways or main streets.Genuine Hotels.com guest review
It was a GREAT hotel. The room was perfectly comfortable, in order, I was able to cook an awesome meal (did think it had an oven) but worked out great. The breakfast the next morning was tasty, hot and an all around great experience.Genuine Hotels.com guest review
It was clean, spacious and well-located. The staff was friendly and helpful.Genuine Hotels.com guest review
"Moving from house to house"
I loved the hotel and enjoy my stay. They did have some maintenance work done in the building I was staying in, but they were VERY accommodating. Allowing guest to move rooms or check out without penalties. The room was clean and great layout. I really enjoyed my hoe away from home stay!Genuine Hotels.com guest review
"Excellent place to stay for long periods"
Exceptionally friendly staff. The rooms were very clean. Breakfast was convenient and tasty, enough choices everyday and made to order omelets. I would stay here again. Pool was a little small but clean.Genuine Hotels.com guest review
"Great location, excellent perks"
This hotel is conveniently located just outside of Austin and close to dining and entertainment venues. There is also a Whole Foods, Sam's Club and movie theater within blocks. The morning breakfast buffet is delicious, staff was polite and accommodating, plus the coffee was good! And in the evening there is a hosted social hour with snacks, beer […] and wine. Will definitely return to this hotel! Read moreGenuine Expedia guest review
"It was great."
I had a great visit to Austin and the hotel was a great part of that visit. The staff was very friendly and helpful, the room was great, the bed was SO comfortable. The only thing I had a problem with was that the dead bolt lock was coming out of the wall, so I didnt feel too safe if someone tried kicking the door, but we were very fine.Genuine Expedia guest review
This is a very nice hotel. The room was very clean and very comfortable. The employees were very friendly and helpful in answering specific questions about the local area and getting around town. We would definitely stay there again and highly recommend this place.Genuine Hotels.com guest review
"Excellent hotel, great price, great location"
My wife, 8 year old son, and I really enjoyed our stay at the HYATT house Austin/Arboretum. This is a great location close to the Arboretum, with close access to Mopac, 183, and 360. We found the cleanliness of the room/hotel, quality of service, hotel amenities, and hotel location to be great. The room had a fully furnished kitchen with refrigerator, […] stove, microwave, etc. The complimentary breakfast was very good, with just about anything you might want. The quality of this hotel was better than other more expensive hotels. We will definitely stay at the HYATT house Austin/Arboretum again. We also felt safe at this hotel and didn't worry as much about our car getting broken into (as we had at other hotels we had stayed at). I only had a couple of very minor complaints, but it would not prevent me from staying here in the future. The room layout, with the single TV that rotates, makes it difficult to watch TV while sitting on the couch or laying in bed unless you turn sideways. The pool is very shallow, 3' 8" at deepest. But this might be desireable for families with small children. Overall this place is great and we will definitely be back. Read moreGenuine Hotels.com guest review
"Crazy noise weekend"
This is a well-run hotel for the most part. Room was great, clean, comfortable with great amenities. But Sasquatch over my head was actively moving furniture or boulders from 2 am to 5 am both Friday and Saturday nights. Not much anyone could do except move me to another room and I'm not gonna do that in my PJ's at 3 am. The morning breakfast was absolute […] chaos. Tons of big families, nowhere to sit, and the poor staff could not keep up, as soon as they put out a tray of bacon it was gone. This was the weekend before schools start, so maybe just a bad weekend, but I didn't leave with an impression that this is a place to stay to relax. Read moreGenuine Hotels.com guest review
Great hotel,makes you feel like your at home. Great breakfast Buffett.Genuine Hotels.com guest review
The room was very nice and the buffet breakfast was awesome!Genuine Expedia guest review
"Great hotel with living room and kitchen."
My husband and I only stayed for one night; the kitchen and living room wasn't necessary but it made our stay very cozy. We would definitely return to this hotel if we're in Austin. Breakfast was great and included a variety of hot and cold foods, very convenient!Genuine Expedia guest review
"Convenient location near the things we wanted to d"
We really enjoyed the breakfast and the staff was very friendlyGenuine Expedia guest review
Hotel was fab in every way. Came in really late at night and the front desk was very helpful to a tired traveler. Great value for the price. Plan on being in Austin again in September and will definitely stay here again.Genuine Hotels.com guest review
"The hot breakfast buffet is the best above all"
We stay in Austin for 3 day two night. We arrive early and the hotel let us do early check in at 1PM, and they also provide a late check out without any extra charge. So we can do a relax morning shopping and lunch in close by area at the last day. The hot breakfast buffet is the best above all. The hotel is quiet all time, don't understand why some […] people complain about any noise. Read moreGenuine Expedia guest review
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