All hotels in Austin, Texas, United States of America
1 room, 2 adults
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10001 N Capital Of Texas Hwy, Austin, TX, 78759, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 432 reviews)

  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Bar and Beverages
    Bar is awesome
  • Food
    Delicious food
  • Value for money
    Best value for money
  • Comfort
    Comfortable
5.0 / 5Outstanding
awesome will stay again
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Awesome. We look forward to your return. Thank you for providing a review of the Hyatt house Austin. Bryan
1 night family trip Sep 4, 2015
Ricardo
US
5.0 / 5Outstanding
"The best"
This hotel was so nice. We could hear the people walking above us but besides that it was amazing. Wonderful hotel service and such nice employees.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house and for taking time to review the hotel. I was glad to see you thought we were the best and will certainly post your review for our team to read. We look forward for your return in the future. Bryan
2 night romance trip Aug 27, 2015
A Traveler
US
3.0 / 5Good
"Our weekend stay"
Breakfast was the best part. The pico de gallo was delicious! The beds were comfortable - even the fold out couch bed. Very busy area to get in and out of the hotel.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel. I will certainly pass your comments along to our kitchen staff regarding the pico de gallo. We look forward for your return to the Hyatt house in the future. Bryan
2 night family trip Aug 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great setup"
Wow. Very nice suite with great setup. Full fridge, dishwasher, large couch, walk in closet. Nice area. I'll be looking for Hyatt Houses next time I need a room!
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel. I appreciate your kind comments and was glad to see you enjoyed your stay. We look forward for your return in the future. Bryan
2 night family trip Aug 28, 2015
Shaun
US
5.0 / 5Outstanding
"Fantastic!"
We were in town for my son's engagement party. I chose Hyatt house because it was close to my son. We couldn't have made a better choice. The hotel was clean. The staff awesome. Our room was immaculate, including the air vents! The free breakfast was so fantastic! Eggs, pancakes, ham, sausage, pastries, fresh fruit, something for everyone!
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
2 night family trip Aug 28, 2015
Mary Jo
US
5.0 / 5Outstanding
"A Must Stay"
Loved this hotel! Super clean, great furnishings, everything felt brand new. Across the street from restaurants, close to shopping, and quiet. I'm already looking for another reason to stay there.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
1 night romance trip Aug 29, 2015
Rebecca
US
4.0 / 5Excellent
"Great location and service"
Very pleasant stay. Staff was friendly and courteous. Breakfast superb. Excellent choice of restaurants close by, and extremely convenient access to major streets and highways. In addition to a great location, our own mini suite was spotless and well maintained. Unfortunately, the elevator during our short stay was not as clean nor fresh scented.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. I will certainly post your kind comments for the staff to review. Bryan
1 night family trip Aug 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Everything great except the comfort of the bed."
Everything great except the comfort of the bed. The hotel is great, but I felt like I've been used up. Could've been just my room.
Genuine Expedia guest review
Other trip Aug 31, 2015
Chris
US
5.0 / 5Outstanding
"Happy!"
We were extremely pleased with the hotel, our accommodations, the brakfast and the excellent service.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
1 night family trip Aug 22, 2015
Jerry
US
5.0 / 5Outstanding
"Great stay."
Great stay. Will return here again.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
1 night business trip Aug 22, 2015
Wayland
US
3.0 / 5Good
"great hotel."
it was very nice. it looked a little bigger on the picture and more to do . overall it was a very comfortable and fun hotel to stay at.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia. I was glad to see you enjoyed your stay. We look forward to your return to the Hyatt house Austin Arboretum in the future. Bryan
1 night trip with friends Aug 15, 2015
Melanie
US
5.0 / 5Outstanding
"Anniversary getaway"
Stayed for an anniversary getaway. Plenty of room, clean, great location near shopping & the staff was extremely friendly. This was my 2nd time staying here & I'm sure it won't be my last.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin Arboretum. I was glad to see you enjoyed your stay and will certainly pass along your kind comments regarding the staff experience. We look forward to you returning during your future travels. Bryan
1 night romance trip Jul 3, 2015
Sandra
US
4.0 / 5Excellent
"Weekend get away with wife:)"
Hyatts have the BEST beds!!! Always nice rooms. Clean and quiet. The Hyatt House has and mini kitchen. Nice if you want to stay in. Only complaint is the tv loaction. Little odd placement. I love staying at Hyatts. All are great.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin Arboretum. I was glad to see you enjoyed your stay, the rooms were nice, clean and quiet. I also appreciate your feedback regarding the location of the TV. We look forward to your return to the hotel in the future. Bryan
2 night romance trip Aug 7, 2015
Chad
US
5.0 / 5Outstanding
This is a great place to stay! Breakfast is fabulous and the staff is very helpful.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see you enjoyed your stay and appreciate your kind comments regarding the staff helpfulness. Bryan
2 night family trip Aug 14, 2015
Sherry
US
3.0 / 5Good
"Expected more based on the name"
This hotel was near the activities I needed to attend for work. The upside: the staff was very friendly and helpful. The downside(s): there are multiple buildings to this hotel, and the building letters are not big and bold and easily found. Once we got to our correct building, it smelled weird. It smelled like a combination of burnt popcorn and a damp basement. And it wasn't just the building with our room, because when we went to the wrong building on accident, that one smelled the same.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I appreciate your kind comments regarding the staff as well thank you for your feedback regarding the odor experienced. We look forward to your return to the Hyatt house Austin in the future. Bryan
2 night business trip Aug 10, 2015
Amy
US
4.0 / 5Excellent
"Just right..."
Just right... comfortable, roomy, clean.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see you enjoyed your stay and the hotel was just right, comfortable, roomy and clean. We look forward to your return. Bryan
1 night romance trip Aug 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay !"
Very clean Loved it
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see that your stay was great. We look forward to your return. Bryan
1 night trip with friends Aug 8, 2015
Karina
US
5.0 / 5Outstanding
"Very good stay"
Clean, comfortable, new. Practically next door to Whole Foods if guests want to prepare their own food in the little well-appointed kitchenette. Bar/restaurant in building A to eat at hotel. Happy hour mon-thurs. Free breakfast daily, I especially enjoyed the prepared fresh grapefruit with yoghurt.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel. I was glad to see you enjoyed your stay and look forward to your return. Bryan Heintz General Manager
1 night business trip Aug 8, 2015
Tracy
US
3.0 / 5Good
"Noisy Neighbors"
It was in a nice neighborhood the only problem was I was on 2nd floor and people upstairs were very inconsiderate of people downstairs at 3 a.m they were running around dropping heavy things and it sounded really loud. My brother stayed across my room and he was having same issues, he went to front lobby to complaint and nothing was done.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel. I sincerely apologize for the noisy neighbors you encountered. I wish we would have been able to make your stay more enjoyable. Our only hope is that you will give us another chance and we will ensure you are on the top floor. Bryan Heintz General Manager
2 night family trip Aug 7, 2015
Elsa
US
5.0 / 5Outstanding
"Great hotel"
Great hotel with a good retail/suburban location but convenient to downtown. delicious breakfast, nice new rooms. Very clean. Kids loved to room and the pool. great stay.
Genuine Expedia guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I am glad you enjoyed your stay and look forward to your return. Bryan
Other trip Aug 10, 2015
mark
US
5.0 / 5Outstanding
"Excellent stay"
This place is fantastic. Rooms were large and very clean. Highly recommended.
Genuine Expedia guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see you had an excellent stay. We look forward to your return. Bryan
Other trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
very nice and very clean, we had 4 rooms and we all had a nice time.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for staying with us. I was glad to see you had an enjoyable stay and we look forward to your return. Bryan
1 night family trip Aug 1, 2015
nepthali
US
5.0 / 5Outstanding
"Weekend/Family Getaway"
Great location, friendly hotel staff who was always ready to help in anyway,loved the modern look of the room and the hotel as awhole. There are to many amenities to name, the complementary breakfast in the morning was like a breakfast buffet, couldn't believe it was complementary. Definitely deserves a 5 star rating. We well stay there again and we would definitely recommend to everyone we know.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. It was nice to see that you enjoyed your stay and we look forward to your return. Bryan
1 night trip with friends Aug 1, 2015
Rosemary
US
4.0 / 5Excellent
"Good - but no internet and phone"
Everything was ok but it was a major inconvenience not having a phone or internet. This was frustrating as my business there required the use of internet. I had to end up paying expenses to go to kinkos and was not happy about that at all. This hurt the overall rating.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I sincerely apologize for the internet not working as planned during your visit. Our internet service provider was successful in coming out and replacing a battery back up in order to remedy the situation. We look forward for your return. Bryan
1 night business trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Great hotel and great room. Front desk service was very helpful and made sure our stay was very pleasant. Would definitely stay here again.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Nice to see great hotel and great room. Thank you for choosing the Hyatt house Austin and we look forward to your return. Bryan
1 night romance trip Jul 31, 2015
A Traveler
US
3.0 / 5Good
"Enjoyed my stay"
Quiet and comfortable. The hotel staff were friendly and helpful.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin and appreciate the kind comments regarding the hotel staff. We look forward to your return. Bryan
2 night family trip Jul 24, 2015
A Traveler
US
4.0 / 5Excellent
"Good setout, handy kitchen, clean."
A good alternative to the hotels in Austin. Only ten mins from downtown. Great to have a kitchen - means you can eat more healthfully and economically.Trash can in kitchen hadn't been emptied, but otherwise very clean. Movie theatre across the road, as well as big mall area. Pool very small, but that's not what we come for.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see you enjoyed your stay and we look forward to your return, Bryan
1 night romance trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
"One of our fav places to stay in the Arbotreum"
A nice place for a sporty weekend. We have stayed here before and keep returning due to its location and value for the price. We like to road bike around the 360 loop area. This hotel is close bike area and close to downtown should we want to hit the night life. It is also some good shops and restaurants nearby. For the hotel itself, we like that the rooms are bit larger... a kitchenette and sitting area work well for us. The rooms are very clean and comfy. The breakfast buffet included is also quite nice.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
2 night romance trip Jul 24, 2015
Kate
US
4.0 / 5Excellent
"High pet fee for a little dog"
Liked the hotel, but did not like paying a $75 pet cleaning fee. La Quinta does not charge a fee. I would not mind a $25 fee for one night, but $75, really?
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. I understand your concern regarding the pet fee and can tell you that the fee is more a cleaning fee to de-allergize the room for our future guests that may be allergic to pet dander. Bryan
1 night business trip Jul 19, 2015
Greg
US
4.0 / 5Excellent
"Wonderful Customer Service! Great place to stay."
We booked our stay through a third party for 20+ people and had initial issues getting the rooms we reserved. However, the customer service was PHENOMENAL! They made sure everyone had a bed, even giving us an extra room. We greatly appreciated their effort making sure we enjoyed our stay. As for our actual stay, the whole experience was wonderful. The rooms, the beds, the accommodations, the breakfast, the kitchenette. Highly recommend staying here.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was glad to see you enjoyed your stay. I will certainly pass along your kind comments regarding the phenomenal staff for the team to review. We look forward to your return when visiting Austin in the future. Bryan
1 night family trip Jul 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Renovated since the last time we stayed here..."
Stayed 3 nights. Staff was polite and quick to meet any needs mentioned to them.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
3 night family trip Jul 9, 2015
Dana
US
5.0 / 5Outstanding
It was a great stay for the price, room was very spacious andI loved that it included a hot breakfast, staff was very friendly.
Genuine Expedia guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. I was glad to see you enjoy your stay and look forward to your return. Bryan
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
Great place.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
2 night family trip Jul 4, 2015
Pamela
US
4.0 / 5Excellent
"Nice place to stay"
Was centrally located for planned day trips with kids, family friendly, accepts pets. Impressed by kitchen in rooms, 2 burner stove, full sized fridge, dishwasher, microwave, dishes, utensils. Pool great for young children, no 'deep end', plenty of comfortable seating for adults. Breakfast had something for everybody. Our very large, very boisterous family enjoyed our stay.
Genuine Expedia guest review
Response by HYATT house Austin/Arboretum
Thank you for choosing the Hyatt house Austin. We look forward to your return. Bryan
Other trip Jul 11, 2015
G'ma
US
5.0 / 5Outstanding
"Nice, easy access."
Breakfast area is Very Small for size of hotel. Excellent breakfast thought! Everything else about hotel is very, very good!
Genuine Expedia guest review
Other trip Jul 10, 2015
mp
US
5.0 / 5Outstanding
"A MUST-BOOK HOTEL"
Phenomenal experience!! I HIGHLY recommend this economical, friendly and high-class hotel. The front desk staff were courteous and greeted me upon my arrival to check-in. I had called the day before to ask a couple of questions about my upcoming stay and the gentleman who took my call was professional and polite. The staff at the hotel answered all my questions and genuinely cared about my stay and accommodations. You will either be in building A, B or C. I was in building B near the pool. The maintenance staff was professional, friendly (smiled) and went above and beyond to keep the room clean. All the kitchen utensils and room amenities met my expectations. I was able to cook meals without worrying about a plate, cup, pans, dishwasher, etc. The complementary breakfast provided numerous hot meals, fruits, cereals, snacks and drinks. They made sure the buffet was filled even for those arrival at the last minute. Once gain, I HIGHLY recommend this hotel. Its location is great and surrounded by many restaurants, clothing shops, and even a movie theater. This hotel will NOT disappoint you.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
2 night trip Jul 3, 2015
Christian
US
5.0 / 5Outstanding
Good 4 night stay. It's in an area that feels like suburbs rather than a "downtown" feel, but clean, quiet and safe. And there is a shopping mall nearby. Room comfortable and quiet. Great breakfast with lots of options and a nice space. Very clean. Staff all very helpful and friendly--even the very early morning (i.e., 4am) staff.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
4 night trip Jul 2, 2015
Kimberly
US
5.0 / 5Outstanding
"Wonderful experience"
We were pleasantly surprised at how wonderful this hotel was! Hot breakfast with a variety offered everyday. We will stay here again if our travels takes us back to Austin
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
3 night family trip Jul 2, 2015
Alice
US
5.0 / 5Outstanding
"Great"
Really great staff and nice rooms.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
1 night family trip Jul 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay in Austin"
It is located in a beautiful calm neighborhood. Great staff. Great room. Great weekend.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking the time to review our hotel on Expedia.com. I was glad to see you enjoyed your stay and we look forward to your return. Bryan
3 night romance trip Jun 27, 2015
Gabriela
US
4.0 / 5Excellent
"decent price comfortable room"
All good. the pillows could be softer - feather would be nice.
Genuine Expedia guest review
Other trip Jun 30, 2015
A Traveler
US
2.0 / 5Fair
"Not again"
They changed my room from a king to a queen and the room was really small. There also was no Price difference so I wasn't happy.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was sorry to see that your stay did not go as planned. It is our only hope that you will give us another chance to regain your loyalty to our hotel and Hyatt. Bryan
1 night family trip Jun 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great room!!"
It was a great large room and very comfortable!! Great value!! Will stay again if ever back in this area!
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for reviewing our hotel on Expedia. I was glad you enjoyed your room and found your stay to be a great value. We look forward to your return while traveling to Austin in the future. Bryan Heintz General Manager
2 night family trip Jun 19, 2015
C G
US
4.0 / 5Excellent
Great hotel, highlights were the Breakfast and the Shuttle driver did a great job each day. Room was spacious and comfortable layout for relaxing and getting work done.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for providing a review of our hotel on Expedia. I was glad to see that you enjoyed your stay and found the room to be spacious and comfortable. I will certainly pass along your kind comments to our breakfast staff and shuttle driver. We look forward to your return to the Hyatt house Austin in the future. Bryan Heintz General Manager
5 night business trip Jun 14, 2015
A Traveler
US
4.0 / 5Excellent
"Trip to Austin, TX 4-8 Jun 15"
Very good hotel. Comfortable room. Plenty of space. Quiet. Excellent breakfast each day with appropriate variety. Good parking availability. Fitness Center was sufficient for our needs. (Probably could use a few mats for the floor.) Recent renovations the the premises were apparent.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was glad to see that you had a comfortable and enjoyable stay. Your comments will be posted for all of our team members to see. Thank you for your business and we look forward to your return to our hotel. Bryan Heintz General Manager
4 night family trip Jun 4, 2015
John
US
2.0 / 5Fair
"Disappointing"
The hotel was much less appealing than the pictures shown online. Looks like apartment complex. Asked the front desk for a quiet room at check-in & got a room right next to the noisy street. Had to go back & ask for a better room. Got mosquito bites near the hotel entrance with lots of trees & bushes.
Genuine Expedia guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I am sorry to hear that your stay was disappointing and less than tranquil. Our goal is to be the cleanest and friendliest hotel in Austin. Our hope is that you can give us another try so we may be able to provide you with a room that would better fit your needs. Bryan Heintz General Manager
Other trip Jun 9, 2015
Bebe
US
5.0 / 5Outstanding
"Birthday Party"
Breakfast was fabulous!
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for taking time to review our hotel on Expedia. I was glad you enjoyed the breakfast. We look forward to your return to the Hyatt house Austin in the future. Bryan Heintz General Manager
2 night trip with friends Jun 5, 2015
Michele
US
2.0 / 5Fair
"So disappointed!"
We requested handicap room, first floor, and got a regular room, no handicap items such as wide door ways, single sitting chair, and NO ROLL IN shower. These items were all confirmed on our reservation. One hour prior to check in we called to verify dinner was available, as it was quite bad weather, and the gentleman with us who was disabled, was not able to go across the street (a 6 lane road) to go to a restaurant! The clerk verified there were sandwiches, nachos, etc, on site. Well.....what a shock we got! The room was on the second floor, at the farthest end of the hall! Not a handicap room, so no shower or anything else to assist with making the stay feel like home. When we tried to get dinner, we were told 'the truck with dinner' had not arrived! Hotel should have made suggestion of place to order, but that wasn't done either! WHAT! So this couple in their 80's had a dinner of cheese and fruit! ARE YOU KIDDING ME! I will never recommend this hotel!
Genuine Expedia guest review
Other trip May 31, 2015
Suz
US
5.0 / 5Outstanding
"Perfect little efficiency suite."
Wonderful stay and extremely good service. I will stay there again. The entry signage is the only drawback - it was hard to find the office.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for reviewing our hotel on Expedia. I was glad to see that you enjoyed your stay and appreciate the feedback. We look forward to your return. Bryan Heintz General Manager
1 night business trip May 27, 2015
Linda
US
5.0 / 5Outstanding
"Memorial Weekend"
The hotel is currently having a issue with small bugs kind of like fruit flies. The complimentary breakfast was very slow to be refilled on Sunday morning.
Genuine Hotels.com guest review
Response by HYATT house Austin/Arboretum
Thank you for reviewing our hotel on Expedia. I apologize for the challenges mentioned and appreciate your feedback. It is through feedback such as yours that we can continue to grow. I was glad to see that your stay was enjoyable enough to give us 5 stars and we look forward to your return. Bryan Heintz General Manager
2 night family trip May 22, 2015
A Traveler
US
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