"Excellent room for the price"
Nice comfortable room with good amenities.Genuine Hotels.com guest review
I wasn't expecting a five star hotel, but I was shocked at how poor the quality of the hotel and staff were. The room was dirty, the bed had stains and the bathroom door was cracked. The hair dryer had tape holding it together. Very disappointed at the hotel and hotels.com. I went with the rating of good on the site and was very unhappy. Never going […] back to this hotel and questioning whether or not to use hotels.com again. Read moreGenuine Hotels.com guest review
"Put me in handicap room"
Because I booked through Hotels.com they put me in a handicap room with minimal amenaties. There was only one pole light in the room, not near the bed and the light switch by the door didn't turn on any lights so I had to enter the room in complete darkness.Genuine Hotels.com guest review
"Not worth the money"
DO NOT STAY between being scalded and frozen in the shower, the noise all night long, the false advertisement of having a fridge and micro in the rooms it's worth the xtra money to go else where.Genuine Hotels.com guest review
"Not a very nice place -"
We had 6 rooms between the team and every room had problems. Broke door handles, toilets that wont flush, holes in doors. no towels etc.Genuine Hotels.com guest review
"Economical motel, good location before Bakersfield"
Hotel works fine for the price. Expedia had me in Handicap room by mistake. Management had to fix that. I would rather be able to call Hotel to make reservation, rather than going through THIRD party.Genuine Expedia guest review
By far the worst place I have ever stayed. Room was not ready when I got there at 3:30p. Check in was 1p. I was put in two different rooms before getting a non-smoking room. The room smelled stale and the carpet was filthy. The desk was sticky and dirty. The air conditioning never kicked off. The shower had no water pressure and what little water that […] came out was either ice cold or burning hot. I will never recommend this hotel to anyone! And I will never stay there again Read moreGenuine Hotels.com guest review
"Exit and entrance to 101 highway convenient."
Non-smoking room smelled heavily of smoke, should have asked to be given a different room, but we were tired at the end of our road trip. Our clothes smelled of smoke when we left. Towels were stained and some had hair on them. Wall above one of the bed headboards was dirty with some kind of liquid that had been thrown on the wall, other red stains […] high on wall in sink area. Amenities listed MW and Frig, then was told that was only in some rooms. Flatscreens also advertised, our room had an old model large "Sansui" TV. The remote did not work and the staff could not find a remote to match that TV. Dilapidated furniture (back of TV cabinet and chair arm broken). Tile in bathroom where shower rod was attached was broken, as was exit door jam frame. Free breakfast advertised (only coffee and juice was offered). The surrounding grounds were very trashy, sidewalks dirty and stained with spilled liquids. Read moreGenuine Expedia guest review
Domestic next door.. called the police.. small rooms no breakfast in A.M. like was on site.. ghetto hood.. to many hooked walking the hallways at night..Genuine Hotels.com guest review
"Inexpensive and clean"
We were there just to have a nice room to sleep, gone most of the day. The room was clean and comfortable. There was no microwave or refrigerator in the room as was advertised. This wasn't a big deal since we were gone most of the time, but I would have used the refrigerator for cold water had it been there. We did not ask management about it. The shower […] kept fluctuating between cold and burning hot. We should have brought there to the attention of management, but we were just in and out at night and the beginning of the morning. Read moreGenuine Hotels.com guest review
"Great place for a business trip stay"
It fit our needs for a quick place to stay for a weekend convention in Visalia. Easy to access the freeway, near many stores and restaurants. Outlet stores nearby were fun. Love Apple Annies nextdoor! Hotel was quiet and front desk staff was very attentive to our needs. Overall a great stay for low cost:)Genuine Hotels.com guest review
Excellent customer service.. Basic maintenance and cleanliness should be a given at any hotel.Genuine Hotels.com guest review
good location, nice and clean room, door entrance light not working, tv reception very poor and fuzzy, toilet not flushing good, shower water unstable water flow and didn't stay wirh the temperature I desire......oh and I wanted water or Sosa to drink and they don't have a machine in the lobby or outside... this is odd because most hotels have them […] ????? Read moreGenuine Hotels.com guest review
This hotel was absolutely terrible! The only reason why I gave it one star is because there was no way to give it zero or negative stars. Hotel is extremely dirty and dated, hotel staff was extremely rude. The bed in my room was broken. After one day at this hotel, I quickly cancelled my reservation, and stayed somewhere else that was worth the mon […] ey. Read moreGenuine Hotels.com guest review
WE WERE MOVED THREE TIMES.ROOM NUMBER 1,A NON-SMOKING ROOM REEKED OF SMOKE AND HAD ASHES IN THE HEATING-AIR UNIT.IN,NUMBER 2: THE NEXT ROOM THE BATHROOM GOT FLOODED OUT AND IN THE THIRD, THE LIGHTING WAS SO BAD,THE FURNITURE LOOKED LIKE IT CAME FROM A JUNK STORE,THE T V .WAS VERY VERY OLD, THE ROOM WAS NOT GOOD AT ALL, THE OUTSIDE GROUNDS WERE FULL […] OF CIGARETTE BUTTS, IT WAS ONE OF THE WORST MOTEL EXPERIENCES WE HAVE ENCOUNTERED.IN ALL OUR TRAVELS. Read moreGenuine Expedia guest review
"Good .. could be great."
The stay was good. Neighbors were loud for a while but settled down. There were three adults and two bath towels. We did not ask for more so can not say how service would have been if we had. Rooms do not hear the nearby freeway, they are mostly quiet, are decorated nicely and clean. There are ways to improve the quality of this place, fix dings in […] furniture and an exterminator were on the top of the list. Over all a good night stay in a good hotel. Read moreGenuine Hotels.com guest review
"No key for the door"
For the 3 days I stayed at this hotel, I had to be let in by staff. They gave me no key for the door. Each and everytime I left and came back they had to physically let me in and out of the roomGenuine Expedia guest review
bed were hard tv didn't work very good. changed rooms 3 times before I got into one that was okGenuine Expedia guest review
I was very happy with service from booking to check out everything we need lots of places walking distance service with a smileGenuine Hotels.com guest review
I cannot describe our recent stay here! Just spend the $$$ and stay somewhere else.Genuine Expedia guest review
"close to what I had to do"
excellentGenuine Hotels.com guest review
"Good price nice staff older hotel"
The price was the best in the area so that's why I picked this hotel. The staff was very nice and friendly. The hotel is older and needs a bit of tlc and attention to detail but everything in the room was sanitary and clean. The location is nice cause you can walk to resturants and stores... the diner in the parking lot was a nice spot to eat breakfast […] at and they open at 6am. Read moreGenuine Expedia guest review
Stayed overnight with my kids and we were absolutely satisfied with everything. I would definitely recommend and would stay here again.Genuine Expedia guest review
"Three rooms before one accessible"
First room; loud next door fight and toilet did not flush. Second room; room key cards did not work. Third room was o.k., lower case.Genuine Expedia guest review
"Not Advised !"
Smelly, unclean and very conjusted hotel rooms. The furniture in the rooms were possibly brought/bought from some garage sale or an auction. The table and chair in the room was so big that it took away 1/2 of the room space. The rooms were also smelly ..moreover the bed was very shaky.. even when my kid took turn on the bed.. the whole bedding shook […] waking him up.. all the night... Would recommend families to not opt for this hotel.. even though they charge just $ 50-60 Read moreGenuine Expedia guest review
Shower went from cold to hot. It was horrible. The staff however was great. The towels were stained and the bathroom was filthy.Genuine Hotels.com guest review
All was great, maybe a bigger breakfast bar.Genuine Hotels.com guest review
the rooms are beautifully renovated, but the neighborhood/area is scary. Very ghetto, lots of late night walking/talking outside of the rooms; as a female staying by herself for a quick sleep before catching a flight, i was nervous to even leave my room. But on the other hand, the room was comfortable and clean enough that I didn't mind being stuck […] in there all night. Read moreGenuine Hotels.com guest review
The room reeked from stale cigarette smoke and the TV didn't work .... There was hair on my shower walks( and it wasn't mine). The staff was very pleasant and that's the best I could say about the room....Genuine Hotels.com guest review
"Good Value for the Money"
Motel was close to all the necessary locations including the racetrack. Good value for the money.Genuine Hotels.com guest review
"filthy cigarrette smoked rooms"
I reserved a one bedroom non-smoking room for 2 nights. This has been the worst stay ever....Very dirty filthy...The room has a strong stinch of cigarrettes as if somone just smoked in the room. I aired the room out and lit candles and spraid smell good spray. I am sure the cleaning lady is the cigarette smoking culprit. The next day when I got back […] from work the bed was nicely made and the room smelled like a newly smoked cig. The nice flat screen on the wall had static so the picture was not viewable, I reported it to the front office (the maintenance man was due in at 9:00am the next morning) and advised them I will be gone all day the next day if someone could fix it. No one fixed the tv by the time I got back by 6:00pm the next day it was still the same. They moved me to another room which was very inconvenient and the matress itself was very outdated. Let's not forget to mention the water.. You can;t take a shower because the water continues to go from hot to freezing cold all on it's own (NOT A GOOD THING AT 6 oclock in the morning)... Once I started looking around the bed spread had burn holes in it. The walls had splattered what ever liquid on them. Terrible place....Terrible manager or all of these issues wouldn't be an issue. Read moreGenuine Expedia guest review
"Wont Be back"
The room is way to small, the towels to short, poor shower head, and the ice machine broken. They Advertise flat screen TV"s with Cable,but have a old tube TV and only thirteen channels. Housekeeping likes to barge in your room early and unannounced, so you better make sure you put the do not disturb sign on your door. They definitely don't go out of […] their way for comfort. With so many other choices in the same area I would choose another hotel. Read moreGenuine Hotels.com guest review
Nothing like walking into your non-smoking room to the full stench of cigarettes. Then advertising your flat screen TV's with cable and getting a total of thirteen channels on a tube TV. The room is way to small, the towels to short, poor shower head, and the ice machine broken. They definitely don't go out of their way for comfort. With so many other […] choices in the same area I would choose the other. Read moreGenuine Hotels.com guest review
"Desperately in Need of Renovation"
The two stars are for the helpful staff at this hotel which has to cope with owner neglect. The toilet didn't work in the first room I was given and the sink was stopped up in the second. The furniture in the room is worn out. WiFi, if you can get one of the access points to work is EXTREMELY slow. The room was reasonably clean, given it's overall degree […] of dilapidation. You can do better for the price, in the immediate area. Read moreGenuine Expedia guest review
I enjoyed my stay at the hotel the room was very clean. The woman at the front desk was very friendly and helpful. Overall I would come back and stay here again.Genuine Expedia guest review
Staff and rooms were really niceGenuine Expedia guest review
The room was clean. Pretty noisy at night. Bathroom was clean.Genuine Hotels.com guest review
While my stay at the hotel was acceptable, there were notable opportunities for improvement. Upon entering, the pillows from one bed were on the other. Within a half hour of walking around barefoot, my feet were blackened by the carpet. Half of the television channels were filled with static, and the wifi was useless. The shower served its purpose, […] but I've had better showers from other hotels/motels/inns. The blowdryer was missing. The room was for non-smokers, and yet it smelled like someone had. These inconveniences did not ruin my overall experience, but I felt there were too many. Read moreGenuine Expedia guest review
was booked for a king size bed, recieved a double bed. when asked, was told that is the biggest bed they have. was offered a refund to go somewhere else which was not acceptable. didnt go down there to hotel shop, just wanted what was advertized. then on last day, found a roach in the towels not to mention the room smelled very badGenuine Hotels.com guest review
"smelled of pets and urine"
Customer service was awful, when I addressed my concerns to the desk clerk, she suggested I locate another hotel in the late hour we had arrived to the room. The room smelled of pet and urine, the roon felt dirty we did not allow our toddler on the floor. We were awakened by a disturbance around 4 am several police cars had arrived. Then up to shower […] and leave had to remove several roaches from the tub to shower :-( it was a terrible experience. The pictures advertising this hotel must be from another location. Read moreGenuine Hotels.com guest review
"Waist of money"
No internet in room, no one to answer calls at front desk, no constant hot water in shower, dirty towells and room, terrible experience.Genuine Expedia guest review
internet was not workingGenuine Hotels.com guest review
"THey are so nice!!"
I needed a cheap hotel to stay in while my place was being tented. I work from home and needed early check in so I could work that day. I call them at 9am and they said come on down and we will get you checked in now. You just dont see service like that anymore, businesses are more worried about sticking to their rules than helping their customers.Genuine Hotels.com guest review
Very dirtyGenuine Hotels.com guest review
"Met our needs"
Bed was comfortable. Needed hairdryer and iron. Couldn't understand why there was no sugar at the front desk for tea/coffee for 2 days. There is a grocery store across the street from them. So breakfast was bland w/o sugar for cereal. The shower had steady stream of water but not disturbing in sound. It was convienient for shopping and eating and freeway […] access. Read moreGenuine Hotels.com guest review
Nothing was wrong. Overall satisfied. Sorry to be so brief, but I'm at work. I am overall, extremely satisfied with the hotel and the amenities included.Genuine Hotels.com guest review
Long check in. Bad plumbing. Overall good to lay your head one night only. Not going back.Genuine Expedia guest review
They need todo better service they do not have ice they do not clean the bathroom the shawer was bed well they need better matres to me this hotel rater is oGenuine Hotels.com guest review
"Disappointed, and not the first time!"
!st rm reeked of cig. smoke. 2nd rm had very clogged sink, we didn't discover until getting ready for bed; didn't drain overnight. (late ckin req), inadequate towels. 2 beds, space for 1 pc. luggage. May be last stay at Red Roof.Genuine Expedia guest review
Price was higher for a budget hotel. Was a decent experience.Genuine Expedia guest review
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