All hotels in Palenque, Chiapas, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Ciudad Real Palenque, Palenque

3.5 stars
Carretera a Pakal-Na Km. 1.5Col. La Mielera, PalenqueCHIS29960Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Amenities
Great amenities
Food
Delicious food
Pool
Great pool
Comfort
Comfortable
65See all 65 Hotels.com reviews
From 238 reviewsTripAdvisor Traveller Rating

Hotel Ciudad Real Palenque, Palenque

Hotel Info: ‎866-539-8117‎

from $45
  • Suite
  • Junior Suite
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Ciudad Real Hotel
  • Ciudad Real Palenque
  • Hotel Ciudad Real Palenque

Optional extras

Breakfast costs between MXN 55 and MXN 160 for adults, and MXN 55 and MXN 160 for children (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Swim-up bar
  • Playground on site
Working away
  • Number of meeting rooms - 3
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Las Palmas - This poolside sports bar specializes in Mexican cuisine and serves lunch and dinner. Open daily.

La Terraza - This poolside sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Hotel Ciudad Real Palenque, Palenque’s small print

Also known as

  • Ciudad Real Hotel
  • Ciudad Real Palenque
  • Hotel Ciudad Real Palenque

Optional extras

Breakfast costs between MXN 55 and MXN 160 for adults, and MXN 55 and MXN 160 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 65 reviews

Hotel Ciudad Real Palenque, Palenque
Excellent4.0 / 5
Nice hotel
Good for what you pay, rooms are clean, hotel is pretty nice, close to palenque ruins, and the waterfalls. Staff is nice and helpful
2 night family trip
Hotel Ciudad Real Palenque, Palenque
Outstanding5.0 / 5
Great Hotel to Stay in Palenque
Very nice hotel and restaurant. It was raining our whole stay and could not use the pool but the gardens and pool looked really nice. The service was very good. I would stay there again and recomend it
2 night family trip
Hotel Ciudad Real Palenque, Palenque
Excellent4.0 / 5
Ciudad real palenque
Good hotel. Fairly close to everything in the city. Good food. Good service. Cleanliness was ok and condition of the room medium. Downside: hot pool. I prefer their hotel in San cristobalite de las casas.
1 night family trip
Hotel Ciudad Real Palenque, Palenque
Excellent4.0 / 5
Good service
Nice place quiet
3 night romance trip
Hotel Ciudad Real Palenque, Palenque
Excellent4.0 / 5
Comfortable stay
We enjoyed our stay, staff were helpful. Room was comfortable enough. Pool could have used a clean but otherwise was very nice. Restaurant was OK, not the best food I've ever had but there's not much around the hotel. Not close to the main part of town but didn't matter since we were only there for the ruins.
2 night romance trip

See all reviews

Hotel Ciudad Real Palenque, Palenque

Is the description of this hotel not correct? Tell us