Greenmount Beach Resort - Coolangatta

Hotel is steps from a great beach, and everything like shops and restaurants are all conveniently within walking distance. The hotel itself is older and worn, one of the two elevators wasn't working , I stayed 3 days and never got maid service, room had an old box TV... But for the price and location it was a good deal if you are just looking for a […] place to sleep and change before more beach activities . Read more

Genuine Hotels.com guest review

Excellent location for going to the beach. Also it does include parking. Rooms are older and a bit worn. Also there is internet through a local provider which is very expensive.

Genuine Hotels.com guest review

Peaceful. Well situated. Should have stayed there the extra night instead of visiting family. Will be back, as it suited us.

Genuine Hotels.com guest review

staff were extremely rude !!! i booked two queen size beds and only received a double and a single. when i rang the front desk about it, the lady was extremely rude. the entire hotel room stank of damp. used the aircon and both myself and my partner suffered from a bad case of hayfever. when i emailed the manager of the hotel she would not offer any […] compensation for my awful staff. DO NOT STAY AT THIS HOTEL. i have to stay at the gold coast again in a few months and i definitely will not be staying at this hotel again !!! Read more

Genuine Expedia guest review

Would not stay again beds were very uncomfortable Parking spaces for car was on side streets and not at resort the elevator was not working when we left it was all very old and out dated would not recommend staying To here to other people.

Genuine Hotels.com guest review

Excellent Location, good service.

Genuine Hotels.com guest review

Great hotel very impressive services perfect location we really enjoyed our time

Genuine Hotels.com guest review

Hotel had all the facilities and was in a very good location. However the hotel was quite outdated and did not seem to be very well maintained.

Genuine Hotels.com guest review

The internet is very dis satisfied I was expecting something better

Genuine Hotels.com guest review

The staff were good and the location fantastic. The hotel itself really needs a lot of work. I was a bit disappointed with the courtyard connected to our room the retaining wall looked very dangerous although being near the pool was a plus. Would have liked a balcony as although I had my daughter with me she is 12 and I was not worried about her with […] a balcony. Overall the price was right for such a great location. Read more

Genuine Hotels.com guest review

Hotel is a little tired. Room is comfortable and beds Ok. Bathroom smelt a little due to age largely and bad design. Breakfast was Good and plentiful but only average for selection. The location is VG and the view from the top floor balconies excellent.

Genuine Hotels.com guest review

The Hotel seems rundown,especially the spa and sauna.The beds are very hard!!otherwise I would be happy to stay there again.

Genuine Hotels.com guest review

The stay and the buffet breakfast was fine ,but having to park on a narrow side street ,with dubious lighting was not. If I stay at a hotel/motel , I do expect to be able to park on site.

Genuine Hotels.com guest review

Room smelt like it had been a smokers room and was very run down. Didn't really reflect the pictures from their website at all, I was a little dissapointed.

Genuine Hotels.com guest review

Great location, good value for money when staying longer then 5 nights. Staff very friendly, but at breakfast very slow to top up food. The lack of car parking spaces was a problem, not happy about parking on the street. But over all our stay was lovely

Genuine Hotels.com guest review

The location is great. Room was ok. Old hotel but we didn't mind. Breakfast was not as good as I thought. But overall it was good. Thanks.

Genuine Hotels.com guest review

Dated, stuck in the 80's, but good for the money considering the location and relative price comparison to other Gold Coast hotels.

Genuine Expedia guest review

The room had cigarette butts in the bathroom and dirty sink plugs. The bed was uncomfortable and the room did not smell very nice. Cheap and nasty...the place was very run down, it needs a make over, however if i wanted a cheap place to stay i'd stay there again.. I guess you get what you pay for....

Genuine Expedia guest review

Excellent location - walk over road & you're at the beach. Nice easy walk to all restaurants, cafes and shops. Hotel is dated but excellent value for money. Buffet breakfast, pool and spa were great! Hotel position is very quiet :)

Genuine Hotels.com guest review

This hotel would have been the top hotel in the area during its "heyday", which would have been the 1980's, it doesn't seem to have been refreshed since then, except for an air conditioner which is a good addition. The rooms were reasonably clean, some hair in the bath, little things like that which don't make it super clean. The price is appropriate […] for the quality of the hotel. All the staff were lovely, polite and enthusiastic which is probably why I would consider staying there again. The buffet breakfast is basic but fresh, the pool is nice, it has a slide. Location is excellent, straight across the road from the beach, great views if you choose the beach view. Read more

Genuine Expedia guest review

Very good couple of days away at a reasonable cost for the time of year and locality.

Genuine Expedia guest review

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Genuine Hotels.com guest review

good

Genuine Hotels.com guest review

The family room accomodation was extremely dissappointing, could definitely use an update. The hotel staff were courteous and the meals in the restaurant were very nice. The location of the resort was superb.

Genuine Expedia guest review

our stay was great the hotel was good overall great value for money

Genuine Hotels.com guest review

Very tired room and facilities, in house movies where current. our bed was extremely comfortable smelled fresh and clean, clean linen. Mouldy bathroom but nice fluffy towels. If they updated the decore they would up the price so no complaints as had a great sleep, warm shower and hot breakfast. Would stay again for a one night stay only. It is in need […] of updating the tv to flat screen and a new bar fridge as they were a disappointment. :) Read more

Genuine Hotels.com guest review

I found the hotel was perfect for me as i travelled on my own,dont think it would suit a family as it is not self contained,it was in an excellent postion,handy to the airport,twin towns,tweed mall and coolangatta shops,the meals were awesome,especially the buffet breakfasts.The only thing i was really disapointed in was the spa pool was not hot enough […] and can hear people in next room talking and noisey,otherwise a good place to stay. Staff friendly and helpful.. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was a great resort in its day but it is very "tired" and in need of a revamp. Such a good location if you want to surf or have access to the shops and restaurants in the area.Our bed was so bad that we chose to put the matteress on the floor to ensure we got some sleep on the second night. Good to have breakfast included in the tariff....

Genuine Hotels.com guest review

1: Poorly kept gardens made it difficult to see where to turn into the resort. 2: No secure parking for our car was provided and we had to walk 600 – 700 meters from a car park at the beach. 3: Planter boxes outside windows uncared for and full of dead weeds. 4: Very poor water pressure made showering a regretful experience. 5: Soap holder in the shower […] nearly falling off. 6: I had to fix the screen door to the balcony so it would close. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

so close to 2 beaches and restaurant at surf clubs. other restaurants close by. just 10minutes by bus from gold coast airport (not late at night) cinemas, shopping and supermarkets minutes away. Beautiful walking/cycle track that follows the beaches for klms.

Genuine Hotels.com guest review

Staff and location great - but hotel is "tired" and needs make-over. The mattresses in our room desperately needed to be replaced. Included breakfast was a bonus but the ability of birds to land on your head while you're eating in not desirable. Ok for overbite stay.

Genuine Hotels.com guest review

great service given that it is quiet an older hotel- fantastic breakfast

Genuine Expedia guest review

Hotel is close to great venues for shopping,dining,walking,surfing and swimming activities. I would recommend this location very affordable price and hotel staff friendly and accommodating

Genuine Hotels.com guest review

I took my 2 kids with me, and we all loved the buffet breakfast in the morning. Hotel very handy for the beach, bus stops to Gold Coast attractions and close to town for food etc.

Genuine Expedia guest review

fittings and decore a little tired and dated but clean and servicable. OK for overnight or short term stay where only sleeping. Breakfast was excellent and worth the stay alone.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel is very run down and old, i believe it would be more appealing after a face lift / upgrade. Great location, friendly staff. i would probably chose a more modern / new tohel next time. :)

Genuine Expedia guest review

Customer service was excellent. Really helpful and friendly staff. The cost of the hotel wasn't cheap and the room was very dated and run down. There weren't any tissues, shampoo/conditioner/body lotion/face washer etc. Our towels were stained and had hair on them as did our pillow case. The location was great, only 500 metres walk to the main shops/cafe/bus […] etc. We had a great stay and enjoyed the pool very much. The state and age of the room was a disappointment. But the customer service made up for it. Read more

Genuine Hotels.com guest review

The hotel was fine for 4 guys in the same room for 1 night, on a golf trip

Genuine Hotels.com guest review

Old building, but great value. good position.

Genuine Hotels.com guest review

If you like brick walls with white stucco, rusty ceiling fans and brown tiled bathrooms… then this is the place for you! Classic 70’s style through and through in need of a desperate facelift. However the location is great, staff very helpful and the room was clean with nice white fluffy towels. I only needed to stay overnight as it is close the Airport, […] but I could not stay there for more than that as the room just looks tired and demoralising. Read more

Genuine Hotels.com guest review

The Hotel is a little dated but we were very happy with all we had the location is perfect the Breakfast was wonderful, service by Justin great!!We would stay again!!

Genuine Hotels.com guest review

Hotel is in need of renovation but is comfortable and reasonable value for the price, including breakfast.

Genuine Hotels.com guest review

The resort has lost it's sparkle, it is very run down except for the reception area and surrounds. We found mould above the shower and the sink in the bathroom was very stained. The bed linen was clean but the bed was lumpy.The TV was not up to standard and when because of the bed youcan't sleep, it would be good to have a decent TV to watch. The staff […] were mostly very friendly but this did not make up for the fact that the resort has become almost a backpackers without the discount rates. I would think that a good look at the rooms and the fittings would be in order. I would also advise that you get to the resort early on weekends (well before 2PM) because the parking is attrocious. Read more

Genuine Hotels.com guest review

Very dissapointing. The hotel was very rundown and the staff didnt careabout the car parking issues they have. The room was presentable but the beds were very old and uncomfortable and when the sheets were pulled back there was dirt in the bed. For the price we could have stayed at a much nicer place and certainly will be in the future.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Firstly there is no parking available on site so we had to park two blocks away and carry our suit cases in the rain to the reception. All the way from the entrance of the building to the reception desk was drops of blood and puddles of water on the floor courtesy of a guest that had cut their foot at the beach moments before our arrival....the mess […] was still there two hours later as we passed through again. Check in took an extra long time due to a new computer system which the staff didnt know how to use properly. We were on the 7th floor and didnt need our key to get into our room as it was already wide open? Dirty room and to be honest very dissapointing in all areas. The Greenmount Beach Resort is in desperate need of repair and a complete makeover. Although the location is good I would never stay there again or recommend to any of our friends or family. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review