when I saw the area I had doubt that I was getting into a good hotel but as soon I step into the hotel I new that the service was good but when I got to my room I was more comfortable and it was great until the time I check out. Also, great breakfast.Genuine Hotels.com guest review
"Wish they were a little more helpful..."
Our stay was wonderful. We came down for our 8 year old son's Baseball Tournament in the area. When we finished our last game on Saturday evening at 11:30pm, we were not sure if our first game on Sunday would be at 8am or 4pm (this is the way the game pool had us in the rankings)On Sunday morning we discovered we didn't have to play until 4pm, wonerful […] so that we could get our rest. When I called to see if we could extend our check out time from noon to 2, I was advised the best they could do was 1pm. It was helpful, but it would have been extra helpful for that extra hour for the family to sleep. My only other issue was the cleaning crew. They stood outside our door at 8am (3 ladies) talking for about 30 minutes. 2 stood in the hall while the other went inside the room directly across from our room. They were talking rather loud and I ended up opening the door and haning the do not disturb sign on our door, thinking they would understand my "hint" however they didn't. They continued their conversation another 10 minutes then went on their way. Read moreGenuine Hotels.com guest review
"Nice Hotel in Katy Area"
Nice hotel in Katy area........Room spacious and clean but looks like they took a old hotel and remodeled it. Breakfast is good. Fitness center needs to have weights or additional equipment. It has only treadmill and elliptical. Nice place overall...will stay in Hyatt House when I go next time to Houston.Genuine Expedia guest review
"Close to where I needed to be!!"
I really enjoyed my stay at this hotel, if the price was a little more reasonable I'd make it a habit of staying with them!!!!Genuine Hotels.com guest review
Everything was great exept breakfast quality.Genuine Hotels.com guest review
The junior suite setup was nice and made the stay much more comfortable. Having the kitchen was very, very helpful. More like a small apartment than just a hotel room. The air conditioning was very good. The on site guest laundry was super convenient. Staff was excellent. Only squawk was the ventilation in the bathroom could be better, although that's […] a problem with most rooms. Would definitely stay again. Very good value. Many families were there during our stay. Read moreGenuine Hotels.com guest review
"LOVED this hotel, we will be back!"
I loved this hotel! It was very nice and the rooms were fantastic! I was also super excited about the fountain Pepsi machine in the breakfast room! We will be back on our next visit to Houston!Genuine Hotels.com guest review
The hotel staff were very courteous, and the breakfast was excellent. It was a hot breakfast, and they kept it fully stocked at all times. The fitness room was too hot, though, and pool was much smaller than it looked in the photos. There was a peculiar smell throughout the hotel, a bit too much bleach perhaps. The rate we got was excellent for what […] they offered. Read moreGenuine Hotels.com guest review
Great hotel. I have stayed in much more expensive hotels and got half of what this place had. The breakfast was not on paper plates and was very good, nice surprise. At the price is was amazing.Genuine Hotels.com guest review
I enjoyed my stay , I wanted to stay longer. Everything was great!Genuine Hotels.com guest review
"great place wish I could have stayed longer"
Nice hotel ,room was good sized, great breakfast, friendly & helpful staffGenuine Hotels.com guest review
It was not a good experience, the frig was making all kinds of noises and the breakfast was awful. Cold food and not friendly ppl that work the bfast bar.Genuine Hotels.com guest review
"hair and stains (with texture) on sheets"
Our toilet was running and when I looked in the tank, the flapper was disintegrating. The front desk guy fixed it after a couple of tries. While he was in the room, I pulled back the sheets for the 1st time and there were short, dark hairs and some stains (with texture) on the sheets. He brought me a couple of sheets for me to change it.Genuine Hotels.com guest review
My husband has super hearing, and can't stand traffic noise. Even though the hotel is located on I 10, they found us a very quiet room. Breakfast was great. All hotel staff were friendly.Genuine Expedia guest review
"nice, easability and convenient location"
Honestly the appearance wasn't as pictured online but the stay was nice, the room very pleasant and comfortableGenuine Hotels.com guest review
"Exceptional continental breakfast"
I really enjoyed staying at this hotel. I really appreciated that this hotel had provided toothpaste along with the normal shampoo and soap. The continental breakfast had a wide variety of foods and was very tasty.Genuine Hotels.com guest review
"Only negative is the internet"
The hotel is great except in one regard. It was clean, comfortable, expansive full hot breakfast, a suite with almost a full size kitchen and the staff were all anxious to please. And, the entire facility is non-smoking. YAY! The only drawback is the internet. It is very troublesome most of the time. I did get their tech department to improve it some, […] but it still needs upgrading...which they say they are going to do. I have stayed a couple times and had trouble with it both times. If they can get it working better, it would be great in every aspect. Read moreGenuine Expedia guest review
"good for the night"
Hotel staff was good food was notGenuine Hotels.com guest review
While on a business trip working late, I called about a late check-in, they couldn't find my prepaid reservation, took my information and was told "no problem". I showed up at 7 pm, still couldn't find my reservation, 20 minutes past, then found it. Once I was settled, the AC/Heat didn't work. The only person attending the front desk had to come check […] it out. Finally deciding to move me. I quickly packed up all my things to wait. I was moved next door, if was late and I was very tired. The next morning I went to the breakfast (included in the stay but in another building you have to walk in the rain to get to), to witness a cleaning lady clean off the tables, the food area, coffee area and the TRASH CAN with the same towel then hung the towel back where it started ready for the next wiping. Yuck. Unfortunately, I had to add a day to my stay. I should have looked for another hotel at that point. I was an ordeal to do so at an "extra charge", not the same rate. I really didn't want to look for another hotel, pack and drive somewhere else in an unfamiliar town,or get another room. I had to take the majority of my things with me that last day. I got a call...oh yeah.. they moved me because it looked as if I had left. I prepaid for that room too. I returned home feeling even more exhausted than I should have dealing with them. Its bad enough having to travel for work with its stresses. Oh did mention... the power went out too! Read moreGenuine Hotels.com guest review
"Nice Family Place"
It's very convinience when traveling with your family, this is completly equipped for cooking and the hotel also has a laundry and a useful fitness center.Genuine Hotels.com guest review
"HYATT house Houston-West/Energy Corridor"
I have been staying at this site for 2+ years and have always found the hotel to be of the best quality. The staff is friendly and works to make sure your stay is nice. They have, on several occations, worked with me to change the date of a stay even if Hotel.com said there could be no changes. I highly recommend this hotel.Genuine Hotels.com guest review
"Hyatt Summerfield Houston Energy Corridor"
Great room, great service. We saved over $30 per night versus other room types in the Katy, tx area. Our room was bigger than expected, rooms were quiet and clean. LOVED IT!!!!!!!!!!!!!Genuine Hotels.com guest review
Very nice hotel, clean , good breakfast and kind staff. Will stay in futureGenuine Expedia guest review
"red spider/bug in bed."
The first room we were put in had a red bug in the King sized bed. The second room the beds were just not comfortable. The happy hour was great and that I would recommend. Breakfast was OK, but I have had better.Genuine Expedia guest review
"Comfortable, clean, and roomy"
We stayed during part of thanksgiving weekend in the 1 bedroom suite. The suite is quite roomy, and the fullsize fridge is a nice touch. 2 flat panel tv's with hbo are nice too, and the bed was comfy. We were happy to see that the carpets were actually pretty clean. The staff was nice, and very helpful. They promptly delivered a crib right after checking […] in, and when we called down for extra towels, they were delivered almost immediately, which is better than most hotels I've stayed at. As far as downsides go, the windows weren't that clean, and you get a little bit of freeway noise (they're right on the I-10 frontage road). Overall, we were very pleased and will return here the next time we're in Houston. Read moreGenuine Hotels.com guest review
IT WAS A OK HOTEL FOR PRICE .Genuine Hotels.com guest review
"Roaches in bathroom"
I've stayed at this hotel before and thought it was an OK hotel. I think the rooms are a good size and the kitchen appliances are full size. There's even a real closet. However, last time I wasn't pleased with the quality of the breakfast offered. This time, I didn't eat breakfast after finding roaches in the bathroom. If they were in the bathroom, […] I figured they were elsewhere. Overall, it's a decent hotel, but I can't abide roaches. I'd recommend it only if you can accept the shortcomings along with the good things the hotel has to offer. Read moreGenuine Hotels.com guest review
"Hyatt Summerfield Suites Houston/Energy Corridor"
Great room for the money spent! Price was very reasonable for the amenities offered. I stayed in the one bedroom king suite which included a full kitchen, living area, and a seperate bedroom with a bathroom. I was surprised because most rooms of this type are way pricier. The room was clean for the most part, my only complaint are the few remaining […] hairs I found in the shower! Staff wasn't as courteous as they could've been, but I only spoke to them while checking in so it didn't really bother me. Hotel was very peaceful and quiet overall and I would definitely consider staying here again if I'm in the area. Read moreGenuine Hotels.com guest review
Traffic noise from I-10 was very loud.Genuine Expedia guest review
Enjoyed the hotel and will definitely stay there again.Genuine Expedia guest review
"Comfortable for long stays, but lacks amenities (ie. Restaurant)"
This hotel lacks any amenities, such as a restaurant. It is basically a small appartment. So if you are traveling for short stays and want to have convienent meals where you are staying, this is NOT the place for you. All restaurants require hopping in your car and driving, which isn't appealing if you are coming back from a day of work. Unless you […] stop at a grocerey store and stock the refrigerator and cook something yourself. Which traveling on an expense report doesn't always allow. Read moreGenuine Expedia guest review
"Like home, but needs a little work!"
We stayed in a King Studio for 8 days. The room was clean and comfortable, but pickier patrons will notice the repaired bathtub porcelain and chipped cabinet paint. The kitchenette was well stocked, and had everything we needed during our stay. The free breakfasts and evening socials were great- the food was hot and filling and the hours were perfect […] for early-risers and late-wakers alike. We also loved the 24 hour market. It was wonderful for last minute dinner options and small things that we forgot to pack. There were a few negatives during our stay- we had trouble with housekeeping skipping our room. We were gone from 8am-3pm on most days, and our towels were never replaced, or our sheets changed. I had to walk to the front desk for fresh towels almost every day. Our room was serviced once during our stay, and even that required 2 calls to the front desk. We also had a small issue with bugs- a few spiders and one (dead) roach. The other problem was with the free internet access. It is SLOW. We met a Hyatt executive at breakfast on our last morning, and she asked about concerns during our stay. She said that they are working on the internet issue and that they will investigate the housekeeping problems. Overall, we had a good stay, and would recommend this hotel for longer stays. For a shorter stay, we'll look elsewhere. Read moreGenuine Hotels.com guest review
"Hyatt Summerfield Katy Exceeded my expectations!"
The hotel was very clean, the room was like being at home and the staff was friendly! I would stay here again.Genuine Hotels.com guest review
I was very surprised about the quality of the hotel for the price. There were 6 of us which makes it more difficult to get one room. The price seemed too low, but I thought a Hyatt can't be too bad. Great price, kitchenette was clean with clean dishes, disposal didn't work, well organized. Recommended.Genuine Hotels.com guest review
"Hotels.com visitors seem to get the loud room!"
The room that we stayed in was perfect except one thing. It appears they put us in a room where the centralized air and plumming system was located. It was so noisy all night long. I am a light sleeper and the systems rotated on and off all night. Guess thats what you get for such a low rate.Genuine Hotels.com guest review
Enjoyed our one night stay. The room was very comfortable. The location was convenient. The breakfast provide many options and was delicious. We would definitely return.Genuine Hotels.com guest review
"Won't book this hotel again"
Did reserve a 2 double suite and at arrival, they were going to give me a king bed suite, after arguing, finally I got a double bed suite. This room was suited for disabled people (thaught they should keep'em in case somebody might need it). Then, my daughter saw a cockroach and smashed it, result, they couldn't sleep well (me neither...). Next day […] I asked for another room... didn't get it. Front desk attendant called and told me maintenance should take care of it. When we came back from the museum, guess what... the bug was still smashed at the rug, nothing was cleaned!, Hyatt should be embarrassed of offering such service Read moreGenuine Expedia guest review
Finally a hotel in Houston that doesn't smell like mold. Clean, great staff, close to some pretty good restaurants.Genuine Hotels.com guest review
"Hyatt Summerfield Houston"
Great hotel, reasonable price. Very clean, comfortable bed. Only problem was minor - the outlet in the bathroom didn't heat up well for a curling iron, but I plugged it in at the desk outlet and it worked fine. Breakfast was OK, not fantastic, but the comfort and cleanliness as well as pleasant staff made for an overall great stay for the price. Will […] definately stay here again. Read moreGenuine Hotels.com guest review
"BEST DEAL FOR THE PRICE"
I enjoyed my stay and it is conviently located next to the interstate which gives you access to anywhere you would like to go, without having to drive through the inner parts of the city.Genuine Expedia guest review
"Hyatt Summerfield Suites Houston/Energy Corridor"
Would recommend this hotel - excellent facility - room was very accomodatingGenuine Hotels.com guest review
"Clean, Well kept, Friendly staff"
Very clean and well kept hotel. This hotel used to be under a different owner. Since Hyatt took over, they have kept the hotel even better than before. Room was very clean and comfortable. The evening receptions and breakfast were excellent considering thay are complimentry. My only complaint is the slow internet service.Genuine Expedia guest review
"Good Place to Stay"
Stayed here for the Final Four. Reliant Stadium is not close to the hotel by any means, however, that was not a big deal. There were plenty of good restaurants within a reasonable distance and many other things to keep us busy. The continental breakfast was good and was included in the cost to stay. Room was clean and the staff very friendly and willing […] to tell us how to get to various places. The computers in the lobby are high speed Internet and the building is wired for high speed Internet access. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Hyatt Summerfield - Would book again"
This may not be the most updated and modern hotel, but the rooms are clean, spacious and the staff is super friendly. My standard suite was bigger than most NYC studios and had a walk-in closet, full kitchen and free wireless. This place is perfect for someone traveling on business or with children.Genuine Hotels.com guest review
"Hyatt Summerfield Suites Houston/Energy Corridor"
Room are small than we one we stayed at in Dallas. There is no oven just a 2 burner stove. They were clean and comfortable. The breakfast was free but was not as good as others we have eaten. Eggs were cold but OK. Sausage was hard and potatoes cold. The best thing they had was toast and cereal. Very sub par.Genuine Hotels.com guest review
"Hyatt Summerfield Suites Houston- More than 3 star"
For the price I paid, this was an excellent hotel. The kitchen was stocked like none I have ever seen. Nice, large plasma TV with all kinds of ways to connect to it. Staff was very friendly. On the negative - free WiFi was VERY slow - speedtest.net showed a speed of .2 mbps. Could not stream movies. A couple of channels on the TV did not come in and […] all programming was in SD, a shame since they invested in all the HD equipment. Read moreGenuine Hotels.com guest review
Very clean rooms.Genuine Hotels.com guest review
"Hyatt Summerfield Suites Houston/Energy"
This is a great hotel, it has a very comfortable "at home" feel and even has a kitchen! The rate per night is so affordable for the great benefits that come with this hotel! I would definitely reccomend it. Only complaint was the loud and overbearing hotel cleaning staff who would chatter very loudly in the hallways at all times of the day and even […] knocked on our door an hr before check-out to "see if we needed anything"-- they didn't do this any other night. Read moreGenuine Hotels.com guest review
"Hotel was ok"
Hotel accomodation was ok, rooms were neat and comfortable. TV entertainment a bit dry. No frills, just ok.Genuine Expedia guest review
"Will go back."
Nice hotel.Genuine Expedia guest review
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