"Shouldn't be called Hyatt"
Service was not suitable for the brand, lower level than expected.Breakfast was useless as it was too full and barely had places to sit.Genuine Hotels.com guest review
The hotels is really nice, bed comfortable, clean. The breakfast was awful, everything was cold. I guess that's why you have your own little kitchen? There was also very loud party ?? In the hall way from 1am until 4am. Had to make several calls to front desk before it was shut down. Would I stay there again? Yes but closer to the main building because […] of party issues Read moreGenuine Hotels.com guest review
It was a very comfortable room. Larger than most for the price.Genuine Expedia guest review
"Spotty Shuttle Service"
The hotel itself is fine. However, I rely on the shuttle service for local transportation and it is very shoddy, unreliable and/or not in service without any notice to hotel guests.Genuine Hotels.com guest review
"It was ok. I would stay again."
Bathroom needs updating. A few guests got too loud but not sure if that was because of the hotels lack of notice or whether the guests were too rude to control. Shower needs updating but overall, I would stay again.Genuine Hotels.com guest review
"Convenient but a little noisy"
My compliments to the Hyatt House for their staffing. Your hotel staff was great; very accommodating from the desk manager to the dining room staff. The breakfast was plentiful and acceptable. I would suggest asking for a room that does not face I-10/Katy Freeway to avoid the sound of traffic throughout the night. My room was missing a couple of light […] bulbs but everything was in working order. Overall, the hotel was comfortable and fairly clean. Noticed an odor in the elevator. Read moreGenuine Hotels.com guest review
My room was perfectly tidy and completely comfortable. The sofa had even been vacuumed and cleaned as though no one had sat on it before. My room smelled clean and I could not find a spot out of place. My only complaint would be of some noisy guests that well announced their arrival in the hallways at 1am and noise from the nearby freeway. The thoughtfulness […] and friendliness of the staff was very impressive, as well. They were most helpful. I am not sure how I booked such wonderful lodging at the low rate I did, but I would pay full price to stay here again!!! Read moreGenuine Hotels.com guest review
It was great!Genuine Hotels.com guest review
"This Hyatt did not meet my expectations."
There were 3-4 rooms on 3rd floor (I stayed 2nd floor) having crazy party @ 3am - 6am 1st night I stayed and I could not seep well. I could hear all loud foot steps noises, loud door close/open sounds, and loud voices. It may be just a bad night but I felt the place's constluction was cheep. Front Desk service could do better job througt my 2 days stay. […] The service from a lady works breakfast place was great! Read moreGenuine Hotels.com guest review
when I saw the area I had doubt that I was getting into a good hotel but as soon I step into the hotel I new that the service was good but when I got to my room I was more comfortable and it was great until the time I check out. Also, great breakfast.Genuine Hotels.com guest review
"Wish they were a little more helpful..."
Our stay was wonderful. We came down for our 8 year old son's Baseball Tournament in the area. When we finished our last game on Saturday evening at 11:30pm, we were not sure if our first game on Sunday would be at 8am or 4pm (this is the way the game pool had us in the rankings)On Sunday morning we discovered we didn't have to play until 4pm, wonerful […] so that we could get our rest. When I called to see if we could extend our check out time from noon to 2, I was advised the best they could do was 1pm. It was helpful, but it would have been extra helpful for that extra hour for the family to sleep. My only other issue was the cleaning crew. They stood outside our door at 8am (3 ladies) talking for about 30 minutes. 2 stood in the hall while the other went inside the room directly across from our room. They were talking rather loud and I ended up opening the door and haning the do not disturb sign on our door, thinking they would understand my "hint" however they didn't. They continued their conversation another 10 minutes then went on their way. Read moreGenuine Hotels.com guest review
"Nice Hotel in Katy Area"
Nice hotel in Katy area........Room spacious and clean but looks like they took a old hotel and remodeled it. Breakfast is good. Fitness center needs to have weights or additional equipment. It has only treadmill and elliptical. Nice place overall...will stay in Hyatt House when I go next time to Houston.Genuine Expedia guest review
"Close to where I needed to be!!"
I really enjoyed my stay at this hotel, if the price was a little more reasonable I'd make it a habit of staying with them!!!!Genuine Hotels.com guest review
Everything was great exept breakfast quality.Genuine Hotels.com guest review
The junior suite setup was nice and made the stay much more comfortable. Having the kitchen was very, very helpful. More like a small apartment than just a hotel room. The air conditioning was very good. The on site guest laundry was super convenient. Staff was excellent. Only squawk was the ventilation in the bathroom could be better, although that's […] a problem with most rooms. Would definitely stay again. Very good value. Many families were there during our stay. Read moreGenuine Hotels.com guest review
"LOVED this hotel, we will be back!"
I loved this hotel! It was very nice and the rooms were fantastic! I was also super excited about the fountain Pepsi machine in the breakfast room! We will be back on our next visit to Houston!Genuine Hotels.com guest review
The hotel staff were very courteous, and the breakfast was excellent. It was a hot breakfast, and they kept it fully stocked at all times. The fitness room was too hot, though, and pool was much smaller than it looked in the photos. There was a peculiar smell throughout the hotel, a bit too much bleach perhaps. The rate we got was excellent for what […] they offered. Read moreGenuine Hotels.com guest review
Great hotel. I have stayed in much more expensive hotels and got half of what this place had. The breakfast was not on paper plates and was very good, nice surprise. At the price is was amazing.Genuine Hotels.com guest review
I enjoyed my stay , I wanted to stay longer. Everything was great!Genuine Hotels.com guest review
"great place wish I could have stayed longer"
Nice hotel ,room was good sized, great breakfast, friendly & helpful staffGenuine Hotels.com guest review
It was not a good experience, the frig was making all kinds of noises and the breakfast was awful. Cold food and not friendly ppl that work the bfast bar.Genuine Hotels.com guest review
"hair and stains (with texture) on sheets"
Our toilet was running and when I looked in the tank, the flapper was disintegrating. The front desk guy fixed it after a couple of tries. While he was in the room, I pulled back the sheets for the 1st time and there were short, dark hairs and some stains (with texture) on the sheets. He brought me a couple of sheets for me to change it.Genuine Hotels.com guest review
My husband has super hearing, and can't stand traffic noise. Even though the hotel is located on I 10, they found us a very quiet room. Breakfast was great. All hotel staff were friendly.Genuine Expedia guest review
"nice, easability and convenient location"
Honestly the appearance wasn't as pictured online but the stay was nice, the room very pleasant and comfortableGenuine Hotels.com guest review
"Exceptional continental breakfast"
I really enjoyed staying at this hotel. I really appreciated that this hotel had provided toothpaste along with the normal shampoo and soap. The continental breakfast had a wide variety of foods and was very tasty.Genuine Hotels.com guest review
"Only negative is the internet"
The hotel is great except in one regard. It was clean, comfortable, expansive full hot breakfast, a suite with almost a full size kitchen and the staff were all anxious to please. And, the entire facility is non-smoking. YAY! The only drawback is the internet. It is very troublesome most of the time. I did get their tech department to improve it some, […] but it still needs upgrading...which they say they are going to do. I have stayed a couple times and had trouble with it both times. If they can get it working better, it would be great in every aspect. Read moreGenuine Expedia guest review
"good for the night"
Hotel staff was good food was notGenuine Hotels.com guest review
While on a business trip working late, I called about a late check-in, they couldn't find my prepaid reservation, took my information and was told "no problem". I showed up at 7 pm, still couldn't find my reservation, 20 minutes past, then found it. Once I was settled, the AC/Heat didn't work. The only person attending the front desk had to come check […] it out. Finally deciding to move me. I quickly packed up all my things to wait. I was moved next door, if was late and I was very tired. The next morning I went to the breakfast (included in the stay but in another building you have to walk in the rain to get to), to witness a cleaning lady clean off the tables, the food area, coffee area and the TRASH CAN with the same towel then hung the towel back where it started ready for the next wiping. Yuck. Unfortunately, I had to add a day to my stay. I should have looked for another hotel at that point. I was an ordeal to do so at an "extra charge", not the same rate. I really didn't want to look for another hotel, pack and drive somewhere else in an unfamiliar town,or get another room. I had to take the majority of my things with me that last day. I got a call...oh yeah.. they moved me because it looked as if I had left. I prepaid for that room too. I returned home feeling even more exhausted than I should have dealing with them. Its bad enough having to travel for work with its stresses. Oh did mention... the power went out too! Read moreGenuine Hotels.com guest review
"Nice Family Place"
It's very convinience when traveling with your family, this is completly equipped for cooking and the hotel also has a laundry and a useful fitness center.Genuine Hotels.com guest review
"HYATT house Houston-West/Energy Corridor"
I have been staying at this site for 2+ years and have always found the hotel to be of the best quality. The staff is friendly and works to make sure your stay is nice. They have, on several occations, worked with me to change the date of a stay even if Hotel.com said there could be no changes. I highly recommend this hotel.Genuine Hotels.com guest review
"Hyatt Summerfield Houston Energy Corridor"
Great room, great service. We saved over $30 per night versus other room types in the Katy, tx area. Our room was bigger than expected, rooms were quiet and clean. LOVED IT!!!!!!!!!!!!!Genuine Hotels.com guest review
Very nice hotel, clean , good breakfast and kind staff. Will stay in futureGenuine Expedia guest review
"red spider/bug in bed."
The first room we were put in had a red bug in the King sized bed. The second room the beds were just not comfortable. The happy hour was great and that I would recommend. Breakfast was OK, but I have had better.Genuine Expedia guest review
"Comfortable, clean, and roomy"
We stayed during part of thanksgiving weekend in the 1 bedroom suite. The suite is quite roomy, and the fullsize fridge is a nice touch. 2 flat panel tv's with hbo are nice too, and the bed was comfy. We were happy to see that the carpets were actually pretty clean. The staff was nice, and very helpful. They promptly delivered a crib right after checking […] in, and when we called down for extra towels, they were delivered almost immediately, which is better than most hotels I've stayed at. As far as downsides go, the windows weren't that clean, and you get a little bit of freeway noise (they're right on the I-10 frontage road). Overall, we were very pleased and will return here the next time we're in Houston. Read moreGenuine Hotels.com guest review
IT WAS A OK HOTEL FOR PRICE .Genuine Hotels.com guest review
"Roaches in bathroom"
I've stayed at this hotel before and thought it was an OK hotel. I think the rooms are a good size and the kitchen appliances are full size. There's even a real closet. However, last time I wasn't pleased with the quality of the breakfast offered. This time, I didn't eat breakfast after finding roaches in the bathroom. If they were in the bathroom, […] I figured they were elsewhere. Overall, it's a decent hotel, but I can't abide roaches. I'd recommend it only if you can accept the shortcomings along with the good things the hotel has to offer. Read moreGenuine Hotels.com guest review
"Hyatt Summerfield Suites Houston/Energy Corridor"
Great room for the money spent! Price was very reasonable for the amenities offered. I stayed in the one bedroom king suite which included a full kitchen, living area, and a seperate bedroom with a bathroom. I was surprised because most rooms of this type are way pricier. The room was clean for the most part, my only complaint are the few remaining […] hairs I found in the shower! Staff wasn't as courteous as they could've been, but I only spoke to them while checking in so it didn't really bother me. Hotel was very peaceful and quiet overall and I would definitely consider staying here again if I'm in the area. Read moreGenuine Hotels.com guest review
Traffic noise from I-10 was very loud.Genuine Expedia guest review
Enjoyed the hotel and will definitely stay there again.Genuine Expedia guest review
"Comfortable for long stays, but lacks amenities (ie. Restaurant)"
This hotel lacks any amenities, such as a restaurant. It is basically a small appartment. So if you are traveling for short stays and want to have convienent meals where you are staying, this is NOT the place for you. All restaurants require hopping in your car and driving, which isn't appealing if you are coming back from a day of work. Unless you […] stop at a grocerey store and stock the refrigerator and cook something yourself. Which traveling on an expense report doesn't always allow. Read moreGenuine Expedia guest review
"Like home, but needs a little work!"
We stayed in a King Studio for 8 days. The room was clean and comfortable, but pickier patrons will notice the repaired bathtub porcelain and chipped cabinet paint. The kitchenette was well stocked, and had everything we needed during our stay. The free breakfasts and evening socials were great- the food was hot and filling and the hours were perfect […] for early-risers and late-wakers alike. We also loved the 24 hour market. It was wonderful for last minute dinner options and small things that we forgot to pack. There were a few negatives during our stay- we had trouble with housekeeping skipping our room. We were gone from 8am-3pm on most days, and our towels were never replaced, or our sheets changed. I had to walk to the front desk for fresh towels almost every day. Our room was serviced once during our stay, and even that required 2 calls to the front desk. We also had a small issue with bugs- a few spiders and one (dead) roach. The other problem was with the free internet access. It is SLOW. We met a Hyatt executive at breakfast on our last morning, and she asked about concerns during our stay. She said that they are working on the internet issue and that they will investigate the housekeeping problems. Overall, we had a good stay, and would recommend this hotel for longer stays. For a shorter stay, we'll look elsewhere. Read moreGenuine Hotels.com guest review
"Hyatt Summerfield Katy Exceeded my expectations!"
The hotel was very clean, the room was like being at home and the staff was friendly! I would stay here again.Genuine Hotels.com guest review
"A decent hotel, good value for money"
A fairly good hotel but not quite up to the standards we are used to for Hyatt House Hotels. All in all though, was good value for money. Staff were helpful and room was clean though a bit worn. Strangest part of the hotel was the breakfast room that seemed like a bit of an after thought...best parts of the hotel were the laundry room which had lots […] of machines and laundry detergent on hand for the use of guests, and the pool and hot tub. Also can't beat the breakfast buffet and dinner buffet which are included in the room price. Read moreGenuine Expedia guest review
"Great budget choice"
Really impressed with this hotel. A kitchen in the room enabled us to cook for ourselves, and the breakfast provided in the morning was delicious. A great place for travellers on a budget.Genuine Expedia guest review
Kjempefornøyd.Genuine Hotels.com guest review
"아늑하고 편안한 잠자리"
전체적으로 즐겁고 편안한 숙박을 할 수 있었습니다 특히 주방이 구비되어 있어 아침을 한국식으로 즐길 수 있었고 거실과 침실이 문으로 분리되어 있어 아늑한 잠자리를 가질 수 있었습니다. NACE 근처에 있어서 회의에 참석하기도 좋았습니다. 휴스턴 내의 많은 볼거리들이 차로 30분 내에 있어 충분히 관광을 할 수 있었습니다.Genuine Hotels.com guest review
supertGenuine Hotels.com guest review
Estubo muy bien ubicado, buen desayuno, en general Muy Recomendable!Genuine Hotels.com guest review
Muy recomendable por el precio, una gran estancia y mucho espacio, limpio y comodo. De los mas grandes y mas baratos que he visto.Genuine Hotels.com guest review
"Comodidad y Limpieza"
Buen hotel, alejado de las zonas turísticas, principalmente útil para negocios. Muy cómodo, muy limpio. Cerca de todos los servicios. El desayuno esta excelente.Genuine Hotels.com guest review
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