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1 room, 2 adults
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15405 Katy Fwy, (highway 10 West Of Addicks), Houston, TX, 77094, United States of America, ‏‎866-539-8122
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4.2 / 5Excellent

Score breakdown (from 157 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.2
4.0 / 5Excellent
Very good room, although there was a remodeling going on my floor that was very noisy early in the mornings during all my stay.
Genuine Hotels.com guest review
5 night trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"4.3 is the right rating"
I will stay here again when I visit Katy, TX next time. The hotel location was just next to highway but I did not hear any noise. Great room and great breakfast. The room was overall clean and looked new but few duty spot by the sofa. We did not have shampoo and conditioner when we entered but staff fixed it right away. We also had hot water issue on 2nd night and called staff. My daughter took cold shower but they fixed it right away. Great price for very good room.
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
A Traveler
US
5.0 / 5Outstanding
Clean comfortable hotel, quiet. By the way, if you need directions, get them from the hotel, don't use Google, as the directions from Google were confusing and inaccurate.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect for a family of 6"
We love it! We stayed in a Studio and it was awesome. Nice kitchen, even though we didn't cook. Breakfast included and it was delicious. Will stay again.
Genuine Hotels.com guest review
1 night trip Oct 12, 2013
Mrs. Díaz
US
4.0 / 5Excellent
"Except for the Spa, was great!"
Need to fix the spa - requested that it be fixed on day 1, never was, but promised it would be for our next visit. Other than that, was an excellent hotel, great location, excellent staff, especially the assistant manager
Genuine Hotels.com guest review
4 night business trip Oct 6, 2013
Jai Joshi, MD
US
2.0 / 5Fair
"Not Happy - Hotel Not Recommended at the Moment"
I made a Non-Refundable Reservation through Hotels.com Months in advance. A week before my stay, a pipe burst at the hotel which flooded all the 1 bedroom rooms. I had to be downgraded to a Studio room. On top of the pipe bursting, the hotel is undergoing renovations, meaning it's under construction. So overall, the hotel at the moment should not be recommended to anyone. One good thing is the hotel did refund 1 of my 2 nights, which I was grateful for.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Need to book suites more often, says wife"
The last of a 17 day trip, the stay was excellent in every way. Wife stated that as kids get older, we need suites.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2013
Larry L
US
4.0 / 5Excellent
"Great Business Travel Location"
Nice Property, Comfortable, Clean, Good Breakfast
Genuine Hotels.com guest review
3 night trip Jun 17, 2013
Brian
US
3.0 / 5Good
"Nice hotel with spacious rooms"
Spacious rooms and conveniently located at Energy Corridor
Genuine Expedia guest review
Other trip Jun 24, 2013
Mustafa
US
5.0 / 5Outstanding
Very nice hotel. Feels like that little apartment u had starting out but nicer.
Genuine Hotels.com guest review
1 night business trip Jun 7, 2013
Ken
US
4.0 / 5Excellent
"A Real Home Away From Home"
I really liked this hotel a lot. It was like having my own apartment for the five days that I was in Houston. It has a fully functional kitchen with a full-sized refrigerator, a small stove, microwave, dishes, garbage disposal--everything that I needed to prepare my own meals if I wanted and also to store leftovers from restaurants so that I didn't have to waste them. This was a real savings on my budget for the trip. In addition, there was a very nice free breakfast every morning and the room had a large sofa and a big walk in closet with plenty of space for all of my things. I would definitely stay at this hotel or another Hyatt House again. Also, it was very conveniently located near the freeway, so I was able to get to everything I needed to do very easily. The only complaint was that the hotel was initially a little hard to find, but once I found it, it was a great place to stay.
Genuine Expedia guest review
Other trip Jun 8, 2013
Lady B
US
4.0 / 5Excellent
"Hyatt standard hotel"
Great hotel. Good breakfast buffet and i also like the dinner snack. The hotel needs update but they are doing it already. The manager Katie was really nice and accommodated our needs. Its convenient to downtown but far from Nasa and Kemah Boardwalk - about 45 to 1 hr drive. Swimming pool is small. It looks big on the picture. Fitness is only treadmill no other equipment. Nevertheless I still enjoyed my stay. I alwasy stay in Hyatt because of the standard as its all the same in all other places.
Genuine Hotels.com guest review
3 night family trip May 27, 2013
Veronica
US
5.0 / 5Outstanding
Great!
Genuine Hotels.com guest review
1 night trip May 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Houston visit"
Friendly staff. Good location. Perfect hotel for extended stay and big families.
Genuine Hotels.com guest review
2 night family trip May 25, 2013
W.K.
US
5.0 / 5Outstanding
"Great for family of 5"
We stayed at this hotel as we were in town for a soccer tournament. The tournament was hosted at Bear Creek Park. A great park not just for soccer, but for a variety of family friendly activities. They even have rescued animals - like a mini zoo. The hotel was the perfect location, directly off the highway and easy access. It was close to our daily trip to the park and close to other stores. We did not dine out so I am not sure about places to eat in or around the area. The room we had was king size with a couch/fold out bed. Perfect for our family of 5 with 3 kids, 6, 8 & 10 years old. The kitchen small, but ideal for a family trying to save money by having the utensils and other supplies necessary to make quick and easy meals. Breakfast was included, which is always a plus on a budget. It was buffet style and included some warm and cold items. It was just ok, but I can't complain when its included and convenient. One exception, pancakes were terrible! Overall it was a great place to stay, nothing fancy, but clean, affordable and convenient. Pool was also a plus for kids, again nothing fancy but great place for kids to play. It's not deep 5FT was the deepest it had ample shaded areas and open areas.
Genuine Hotels.com guest review
2 night trip May 24, 2013
A Traveler
US
3.0 / 5Good
"NW Houston"
Hotel undergoing renovations. room was fine but TV remotes were not functioning.
Genuine Hotels.com guest review
1 night trip May 21, 2013
Gene
US
5.0 / 5Outstanding
It was excellent, with the exception of the room upstairs making a lot of noise.. but overall it was great! :):)
Genuine Hotels.com guest review
2 night trip May 16, 2013
A Traveler
US
3.0 / 5Good
It served its purpose .
Genuine Hotels.com guest review
5 night family trip Apr 28, 2013
Rocco
US
5.0 / 5Outstanding
Never rated a hotel before but everything was so great that I have to recommend it. Especially the room quality for the price.
Genuine Hotels.com guest review
1 night trip with friends Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel"
A little mix up when we checked in but that was because of me. The hotel was great price and location and had great amenities. Would stay there again. Room had a perfect set up for a small family. Great job
Genuine Hotels.com guest review
3 night trip Mar 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Good hotel for everyone."
The front desk worker was extremely helpful. The evening social was excellent, and the breakfast was superb.
Genuine Expedia guest review
Other trip Mar 25, 2013
Marcus
US
3.0 / 5Good
Hotel a little old. Cabinets in bathroom were rotted at bottom..
Genuine Hotels.com guest review
Trip with friends Mar 13, 2013
Nakita
US
5.0 / 5Outstanding
The hotel was very clean and presentable. The room was huge! If I had to stay for multiple nights then this is the hotel I would stay in! The breakfast buffet was good, plenty of food to choose from. I overall a very pleasant experience!
Genuine Hotels.com guest review
1 night business trip Mar 7, 2013
Deborah
US
5.0 / 5Outstanding
"Great vslue"
No I don't want tozzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Genuine Expedia guest review
Other trip Mar 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect for the price"
the hotel is very clean, nice location close to the highway thus easy to find. the breakfast was okay but limited supply especially on weekend and the staff wasn't too friendly, partly because there was only one person manning the breakfast area.
Genuine Hotels.com guest review
2 night trip Feb 22, 2013
Ade20721
US
4.0 / 5Excellent
"Room accommodation"
Room was very hot when we got there. Room was smaller than expected but glad for 2 sinks. Very exonomical
Genuine Hotels.com guest review
1 night trip Feb 15, 2013
Sylvia
US
3.0 / 5Good
"Family hotel that's supposed to be smoke free but"
The room had weird smell, could have been an isolated case, but I believe it smelled like smoke that was being masked by carpet cleaner. Complained about it and they were supposed to check but never came by. After being in room for a while you would get used to it but every time you walked back in you couldn't help but notice it. Breakfast was okay. There was security in area but people were still double parking and hanging around.
Genuine Expedia guest review
Other trip Feb 25, 2013
Picky
US
4.0 / 5Excellent
"Great Price--Needs Remodel"
This hotel was very comfortable but clearly could use a facelift. From signs in the hall, that is underway but hadn't made it to the room we were staying in. The cabinets were clearly under many coats of pant and the ceiling needed some repairs. The breakfast provided daily was great and was the evening "snack" (with beer on tap/wine/food). Staff was great. Loved the concept of having our room either "refreshed" (beds made, towels changed, dishwasher stacked and run) or a "full" cleaning daily...generally with other hotels that have kitchens, full service is the only option and is only done once/week. Will stay here again.
Genuine Hotels.com guest review
2 night trip Feb 20, 2013
Jill
US
4.0 / 5Excellent
The room was exactly what I expect from Hyatt Place. They are all nearly identical rooms and that is why I always stay at one when I can. The only bad part of the location is that my room was along I-10 and the roaring morning traffic woke me up at 5am. I'm sure the rooms on the back side of the hotel do not have the same problem that I did.
Genuine Hotels.com guest review
1 night business trip Feb 13, 2013
Scott
US
5.0 / 5Outstanding
"Outstanding"
Was able to get a better deal on the price of the room through hotels.com and I absolutely loved everything about their hotel, yes the kitchens can use a little work but overall they DEFINITELY make your stay comfortable as far as providing EVERYTHING you could need in a kitchen, and the women in guest services Katie was also great every time we saw her she greeted us by name, and when i called to verify check in she informed me I could come check in anytime, however its usually 3pm. Full breakfast buffet was great! Overall i would DEFINITELY STAY AGAIN, very upset I didnt book longer as now I am stuck someplace else that is HORRIBLE, learned my lesson should have booked for a longer stay there!
Genuine Hotels.com guest review
2 night trip Jan 26, 2013
Amanda
US
5.0 / 5Outstanding
"Clean, convenient, & comfortable"
I stayed in a single, king, which in this hotel means an efficiency apartment. There is a small kitchen complete with near full-size refrigerator, tiny microwave, half stove-top (2 burners), dishwasher, etc... Everything appeared to be in working order though it was a little annoying to have the older fridge humming away at night. The living space is divided into a living room with couch, desk, & entertainment center, and a bedroom. Everything was clean and comfortable. The room showed a bit of age - e.g. loose towel bar, crack in the paint here and there, etc... - but nothing out of the ordinary or especially noticable. In all, I enjoyed my stay. The hotel staff are friendly and competent and the hot breakfast was adequate.
Genuine Hotels.com guest review
5 night business trip Jan 22, 2013
Dave
US
5.0 / 5Outstanding
"When can I move in?"
Checked right at 7 p.m. and immediately we were told to head to the dining area so we could catch the end of the nightly social time. The lovely lady in charge of the spread told us to take our time and enjoy. Not chips and salsa time. A real meal was waiting! I think they even had beer and wine. Not a bad way to START our stay. Our room was nicer than anticipated, lots of room, every amenity of home, including a walk-in closet. In the morning, we had a full breakfast. Convenient to our work sites and restaurants and shopping. Super-friendly staff. We were dead-serious when we talked about selling our own home and moving in. When the most significant complaint we have is the lack of a stopper for the kitchen sink, count us happy. My biggest concern in writing this review is the fear that everyone else will find this place and we won't be able to use it, as we plan to, for every trip to the area.
Genuine Hotels.com guest review
3 night business trip Jan 24, 2013
A Traveler
US
3.0 / 5Good
Fine except there was much hot water for a really comfortable shower
Genuine Hotels.com guest review
1 night business trip Jan 10, 2013
A Traveler
US
4.0 / 5Excellent
"Fine for an overnight stay"
The check in and check out process was quick and efficient. The room was plenty comfortable and clean. Breakfast was average for rooms in this price range. Pleasing features included nice towels, above average closet space, and the TV. Hard-wired internet connection is a plus, though I did not use it. The only downside is the traffic noise from the adjacent interstate if that sort of thing bothers you.
Genuine Expedia guest review
Other trip Jan 10, 2013
A Traveler
US
4.0 / 5Excellent
"close to oil company offices"
Made it easy to get back and forth to my company's office. Breakfast was good both days and they even have good snacks and finger foods wtih complimentary soft drinks, beer, or wine during the evening.
Genuine Hotels.com guest review
2 night business trip Jan 1, 2013
A Traveler
US
4.0 / 5Excellent
"I'd stay there again"
Very acceptable, clean, well maintained. Nice mini-suite and mini-kitchen. Breakfast bar included was good, but not great. Location near where I wanted to visit. Overall, a solid grade of B. I'd be happy to return.
Genuine Hotels.com guest review
3 night trip Dec 28, 2012
M.Z.
US
5.0 / 5Outstanding
"Great getaway for couple"
Great place to getaway with that special someone and still feel at home.
Genuine Expedia guest review
Other trip Jan 7, 2013
Lauren
US
5.0 / 5Outstanding
"much better than expected for the price"
pleasantly surprised,, better than expected and great value for the money, room was clean,, breakfast was not bad,, even had complimentary snacks i didnt expect
Genuine Hotels.com guest review
2 night family trip Jan 2, 2013
lastminutetravelor
US
5.0 / 5Outstanding
"Great Hotel, Great Value, Great Service!"
The hotel was very nice, clean, lots of amenities. The staff was great, and I have to say it was one of the best experiences I've had at a hotel. I would definitly stay here again!
Genuine Hotels.com guest review
1 night family trip Jan 3, 2013
Horacio
US
5.0 / 5Outstanding
Perfect!!!!!!!
Genuine Hotels.com guest review
1 night family trip Dec 31, 2012
lala
US
3.0 / 5Good
"Shouldn't be called Hyatt"
Service was not suitable for the brand, lower level than expected.Breakfast was useless as it was too full and barely had places to sit.
Genuine Hotels.com guest review
4 night trip Dec 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Good"
The hotels is really nice, bed comfortable, clean. The breakfast was awful, everything was cold. I guess that's why you have your own little kitchen? There was also very loud party ?? In the hall way from 1am until 4am. Had to make several calls to front desk before it was shut down. Would I stay there again? Yes but closer to the main building because of party issues
Genuine Hotels.com guest review
2 night trip Dec 28, 2012
Nikki
US
5.0 / 5Outstanding
"Large rooms."
It was a very comfortable room. Larger than most for the price.
Genuine Expedia guest review
Other trip Dec 31, 2012
A Traveler
US
3.0 / 5Good
"Spotty Shuttle Service"
The hotel itself is fine. However, I rely on the shuttle service for local transportation and it is very shoddy, unreliable and/or not in service without any notice to hotel guests.
Genuine Hotels.com guest review
3 night business trip Dec 11, 2012
Houston Commuter
US
3.0 / 5Good
"It was ok. I would stay again."
Bathroom needs updating. A few guests got too loud but not sure if that was because of the hotels lack of notice or whether the guests were too rude to control. Shower needs updating but overall, I would stay again.
Genuine Hotels.com guest review
2 night trip Nov 16, 2012
Nando
US
3.0 / 5Good
"Convenient but a little noisy"
My compliments to the Hyatt House for their staffing. Your hotel staff was great; very accommodating from the desk manager to the dining room staff. The breakfast was plentiful and acceptable. I would suggest asking for a room that does not face I-10/Katy Freeway to avoid the sound of traffic throughout the night. My room was missing a couple of light bulbs but everything was in working order. Overall, the hotel was comfortable and fairly clean. Noticed an odor in the elevator.
Genuine Hotels.com guest review
2 night trip Nov 9, 2012
Pat
US
5.0 / 5Outstanding
"Comfortably rested"
My room was perfectly tidy and completely comfortable. The sofa had even been vacuumed and cleaned as though no one had sat on it before. My room smelled clean and I could not find a spot out of place. My only complaint would be of some noisy guests that well announced their arrival in the hallways at 1am and noise from the nearby freeway. The thoughtfulness and friendliness of the staff was very impressive, as well. They were most helpful. I am not sure how I booked such wonderful lodging at the low rate I did, but I would pay full price to stay here again!!!
Genuine Hotels.com guest review
1 night trip Nov 2, 2012
Ryan
US
5.0 / 5Outstanding
It was great!
Genuine Hotels.com guest review
Romance trip Oct 4, 2012
A Traveler
US
2.0 / 5Fair
"This Hyatt did not meet my expectations."
There were 3-4 rooms on 3rd floor (I stayed 2nd floor) having crazy party @ 3am - 6am 1st night I stayed and I could not seep well. I could hear all loud foot steps noises, loud door close/open sounds, and loud voices. It may be just a bad night but I felt the place's constluction was cheep. Front Desk service could do better job througt my 2 days stay. The service from a lady works breakfast place was great!
Genuine Hotels.com guest review
Other trip Oct 3, 2012
A Traveler
US
5.0 / 5Outstanding
when I saw the area I had doubt that I was getting into a good hotel but as soon I step into the hotel I new that the service was good but when I got to my room I was more comfortable and it was great until the time I check out. Also, great breakfast.
Genuine Hotels.com guest review
Business trip Oct 2, 2012
A Traveler
US
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