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1 room, 2 adults
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15405 Katy Fwy, (highway 10 West Of Addicks), Houston, TX, 77094, United States of America, ‏‎866-539-8122
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 141 reviews)

  • WiFi
    Good internet service
  • Breakfast
    Tasty breakfast
  • Room
    Great room
  • Comfort
    Rather comfortable
  • Food
    Food is not good
  • Wellness
    Poor wellness & sports facilities
4.0 / 5Excellent
"Enjoyable stay"
I enjoyed my stay at this hotel. The room was clean and comfortable and the kitchen was stocked nicely with everything needed for simple meals. I wish there was an oven however. The Wi-Fi works and it's fast! I had no problem streaming movies on my laptop. Location is convenient to I-10 and there are plenty of restaurants and shopping in the area within a 10 minute drive.
Genuine Hotels.com guest review
4 night business trip Jul 30, 2014
A Traveler
US
4.0 / 5Excellent
THE HOTEL WAS NICE, ROOM CLEAN AND COMFORTABLE. MORNING BRESKFAST PROVIDED BUT CANNOT TAKE UP TO ROOM
Genuine Expedia guest review
Other trip Jul 24, 2014
Ama
US
1.0 / 5Poor
Not so good
Genuine Hotels.com guest review
6 night business trip Jun 8, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place to stay but not all changes good"
1. Refergrator and microwave not working. (Microwave replace once reported) 2. New Shower nice. 3. Quality of breakfast has gone down. Over all a nice place to stay but I guess it is showing its age. Some remodeling was going on, can't wait to see what they do.
Genuine Hotels.com guest review
3 night trip May 30, 2014
Paul
US
5.0 / 5Outstanding
"Definitely would stay here again"
We had the pleasure of staying here for one night and it was close to our destination. The room was clean, spacious, and comfortable. The grounds looked very nice, and the pool was a great size. The staff was courteous and check-in/check-out was a breeze. They were knowledgeable about the area and offered great advice on local restaurants. The only drawback was that the gym was unavailable.
Genuine Expedia guest review
Other trip May 20, 2014
Chris
US
4.0 / 5Excellent
"Good hotel good location"
great room great facilities, the general staff very attentive the reception staff not very efficient, not the hotels fault but the highway into the city in peak hours is extremely high traffic
Genuine Expedia guest review
Other trip May 14, 2014
GC
US
4.0 / 5Excellent
"Great value for hotel amenities & service provided"
I enjoyed my stay. My only complaint were noisy people entering the hallways of the main building up through midnight.
Genuine Hotels.com guest review
4 night family trip May 8, 2014
Bill
US
5.0 / 5Outstanding
"nice room"
we like a tub but the shower was clean and roomy so we did fine. Everything else was very nice.
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2014
Beth
US
5.0 / 5Outstanding
"Nice room"
Nice & comfortable room. Room includes a sofa bed. It also includes a small kitchen with everything you need, microwave, cups, pans, stove & fridge. The Beds were comfortable and your stay comes with a great breakfast .
Genuine Expedia guest review
Other trip Apr 1, 2014
jenn
US
4.0 / 5Excellent
"Under construction"
Even though the lobby is under construction, the room was nice they put at the back so the highway noise wasn't an issue. They tried to make up for the construction by providing breakfast and dinner. All in all it was a good stay.
Genuine Hotels.com guest review
3 night trip Mar 11, 2014
A Traveler
US
3.0 / 5Good
"ok but not great"
The hotel was under construction which wasn't a huge deal. However the kitchen hadan ant problem and we did spot 1 huge cockroach in the bathroom. Other than that the hotel had everything we needed.
Genuine Hotels.com guest review
2 night trip Mar 13, 2014
A Traveler
US
3.0 / 5Good
"Spring break"
Good room hotel was under construction so there was a lot of dust.
Genuine Hotels.com guest review
1 night trip Mar 13, 2014
A Traveler
US
1.0 / 5Poor
"Overbooked rooms"
My daughter went there at 11pm and she was told her room was rented out and no rooms available. She had an interview early in the morning at a nearby hospital. Seems like the hotel rented out rooms to get higher rental rates.Finally they found a place several miles away. From there she had to pay $65 to rent a cab. Very unprofessional on the part of the hotel. I will never trust this outfit.
Genuine Expedia guest review
Other trip Mar 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice spot."
Very nice room. All the comforts of home possible here.
Genuine Hotels.com guest review
2 night trip with friends Feb 22, 2014
Chris
US
3.0 / 5Good
"Nice hotel but could improve a few things."
This hotel is nice especially if you want to sleep 4 or 5 people in one room. It is also pet friendly. We stayed here when we were moving and wanted a location close to the house and would allow us to have our dog. The rooms were nice and have a small kitchenette. The breakfast was adequate. The eggs are the typical bag eggs but they had several other options. I would suggest that they create a covered walkway from building one and two. It was raining one morning and we had to run through the rain to get to the breakfast area in the other building. There happen to be a family with a handicapped child in a wheelchair and it was difficult for them to get to the other building in the rain without people helping with the doors. It is right off of I-10 to the second building is quieter.
Genuine Expedia guest review
Other trip Jan 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Hyatt"
Very nice room, complete kitchen, sectional sofa . Motel store allowed for food purchases that could be prepared in room .
Genuine Hotels.com guest review
1 night business trip Nov 26, 2013
lleggett
US
4.0 / 5Excellent
Very good room, although there was a remodeling going on my floor that was very noisy early in the mornings during all my stay.
Genuine Hotels.com guest review
5 night trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"4.3 is the right rating"
I will stay here again when I visit Katy, TX next time. The hotel location was just next to highway but I did not hear any noise. Great room and great breakfast. The room was overall clean and looked new but few duty spot by the sofa. We did not have shampoo and conditioner when we entered but staff fixed it right away. We also had hot water issue on 2nd night and called staff. My daughter took cold shower but they fixed it right away. Great price for very good room.
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
A Traveler
US
5.0 / 5Outstanding
Clean comfortable hotel, quiet. By the way, if you need directions, get them from the hotel, don't use Google, as the directions from Google were confusing and inaccurate.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect for a family of 6"
We love it! We stayed in a Studio and it was awesome. Nice kitchen, even though we didn't cook. Breakfast included and it was delicious. Will stay again.
Genuine Hotels.com guest review
1 night trip Oct 12, 2013
Mrs. Díaz
US
4.0 / 5Excellent
"Except for the Spa, was great!"
Need to fix the spa - requested that it be fixed on day 1, never was, but promised it would be for our next visit. Other than that, was an excellent hotel, great location, excellent staff, especially the assistant manager
Genuine Hotels.com guest review
4 night business trip Oct 6, 2013
Jai Joshi, MD
US
2.0 / 5Fair
"Not Happy - Hotel Not Recommended at the Moment"
I made a Non-Refundable Reservation through Hotels.com Months in advance. A week before my stay, a pipe burst at the hotel which flooded all the 1 bedroom rooms. I had to be downgraded to a Studio room. On top of the pipe bursting, the hotel is undergoing renovations, meaning it's under construction. So overall, the hotel at the moment should not be recommended to anyone. One good thing is the hotel did refund 1 of my 2 nights, which I was grateful for.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Need to book suites more often, says wife"
The last of a 17 day trip, the stay was excellent in every way. Wife stated that as kids get older, we need suites.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2013
Larry L
US
4.0 / 5Excellent
"Great Business Travel Location"
Nice Property, Comfortable, Clean, Good Breakfast
Genuine Hotels.com guest review
3 night trip Jun 17, 2013
Brian
US
3.0 / 5Good
"Nice hotel with spacious rooms"
Spacious rooms and conveniently located at Energy Corridor
Genuine Expedia guest review
Other trip Jun 24, 2013
Mustafa
US
5.0 / 5Outstanding
Very nice hotel. Feels like that little apartment u had starting out but nicer.
Genuine Hotels.com guest review
1 night business trip Jun 7, 2013
Ken
US
4.0 / 5Excellent
"A Real Home Away From Home"
I really liked this hotel a lot. It was like having my own apartment for the five days that I was in Houston. It has a fully functional kitchen with a full-sized refrigerator, a small stove, microwave, dishes, garbage disposal--everything that I needed to prepare my own meals if I wanted and also to store leftovers from restaurants so that I didn't have to waste them. This was a real savings on my budget for the trip. In addition, there was a very nice free breakfast every morning and the room had a large sofa and a big walk in closet with plenty of space for all of my things. I would definitely stay at this hotel or another Hyatt House again. Also, it was very conveniently located near the freeway, so I was able to get to everything I needed to do very easily. The only complaint was that the hotel was initially a little hard to find, but once I found it, it was a great place to stay.
Genuine Expedia guest review
Other trip Jun 8, 2013
Lady B
US
4.0 / 5Excellent
"Hyatt standard hotel"
Great hotel. Good breakfast buffet and i also like the dinner snack. The hotel needs update but they are doing it already. The manager Katie was really nice and accommodated our needs. Its convenient to downtown but far from Nasa and Kemah Boardwalk - about 45 to 1 hr drive. Swimming pool is small. It looks big on the picture. Fitness is only treadmill no other equipment. Nevertheless I still enjoyed my stay. I alwasy stay in Hyatt because of the standard as its all the same in all other places.
Genuine Hotels.com guest review
3 night family trip May 27, 2013
Veronica
US
5.0 / 5Outstanding
Great!
Genuine Hotels.com guest review
1 night trip May 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Houston visit"
Friendly staff. Good location. Perfect hotel for extended stay and big families.
Genuine Hotels.com guest review
2 night family trip May 25, 2013
W.K.
US
5.0 / 5Outstanding
"Great for family of 5"
We stayed at this hotel as we were in town for a soccer tournament. The tournament was hosted at Bear Creek Park. A great park not just for soccer, but for a variety of family friendly activities. They even have rescued animals - like a mini zoo. The hotel was the perfect location, directly off the highway and easy access. It was close to our daily trip to the park and close to other stores. We did not dine out so I am not sure about places to eat in or around the area. The room we had was king size with a couch/fold out bed. Perfect for our family of 5 with 3 kids, 6, 8 & 10 years old. The kitchen small, but ideal for a family trying to save money by having the utensils and other supplies necessary to make quick and easy meals. Breakfast was included, which is always a plus on a budget. It was buffet style and included some warm and cold items. It was just ok, but I can't complain when its included and convenient. One exception, pancakes were terrible! Overall it was a great place to stay, nothing fancy, but clean, affordable and convenient. Pool was also a plus for kids, again nothing fancy but great place for kids to play. It's not deep 5FT was the deepest it had ample shaded areas and open areas.
Genuine Hotels.com guest review
2 night trip May 24, 2013
A Traveler
US
3.0 / 5Good
"NW Houston"
Hotel undergoing renovations. room was fine but TV remotes were not functioning.
Genuine Hotels.com guest review
1 night trip May 21, 2013
Gene
US
5.0 / 5Outstanding
It was excellent, with the exception of the room upstairs making a lot of noise.. but overall it was great! :):)
Genuine Hotels.com guest review
2 night trip May 16, 2013
A Traveler
US
3.0 / 5Good
It served its purpose .
Genuine Hotels.com guest review
5 night family trip Apr 28, 2013
Rocco
US
5.0 / 5Outstanding
Never rated a hotel before but everything was so great that I have to recommend it. Especially the room quality for the price.
Genuine Hotels.com guest review
1 night trip with friends Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel"
A little mix up when we checked in but that was because of me. The hotel was great price and location and had great amenities. Would stay there again. Room had a perfect set up for a small family. Great job
Genuine Hotels.com guest review
3 night trip Mar 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Good hotel for everyone."
The front desk worker was extremely helpful. The evening social was excellent, and the breakfast was superb.
Genuine Expedia guest review
Other trip Mar 25, 2013
Marcus
US
3.0 / 5Good
Hotel a little old. Cabinets in bathroom were rotted at bottom..
Genuine Hotels.com guest review
Trip with friends Mar 13, 2013
Nakita
US
5.0 / 5Outstanding
The hotel was very clean and presentable. The room was huge! If I had to stay for multiple nights then this is the hotel I would stay in! The breakfast buffet was good, plenty of food to choose from. I overall a very pleasant experience!
Genuine Hotels.com guest review
1 night business trip Mar 7, 2013
Deborah
US
5.0 / 5Outstanding
"Great vslue"
No I don't want tozzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Genuine Expedia guest review
Other trip Mar 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect for the price"
the hotel is very clean, nice location close to the highway thus easy to find. the breakfast was okay but limited supply especially on weekend and the staff wasn't too friendly, partly because there was only one person manning the breakfast area.
Genuine Hotels.com guest review
2 night trip Feb 22, 2013
Ade20721
US
4.0 / 5Excellent
"Room accommodation"
Room was very hot when we got there. Room was smaller than expected but glad for 2 sinks. Very exonomical
Genuine Hotels.com guest review
1 night trip Feb 15, 2013
Sylvia
US
3.0 / 5Good
"Family hotel that's supposed to be smoke free but"
The room had weird smell, could have been an isolated case, but I believe it smelled like smoke that was being masked by carpet cleaner. Complained about it and they were supposed to check but never came by. After being in room for a while you would get used to it but every time you walked back in you couldn't help but notice it. Breakfast was okay. There was security in area but people were still double parking and hanging around.
Genuine Expedia guest review
Other trip Feb 25, 2013
Picky
US
4.0 / 5Excellent
"Great Price--Needs Remodel"
This hotel was very comfortable but clearly could use a facelift. From signs in the hall, that is underway but hadn't made it to the room we were staying in. The cabinets were clearly under many coats of pant and the ceiling needed some repairs. The breakfast provided daily was great and was the evening "snack" (with beer on tap/wine/food). Staff was great. Loved the concept of having our room either "refreshed" (beds made, towels changed, dishwasher stacked and run) or a "full" cleaning daily...generally with other hotels that have kitchens, full service is the only option and is only done once/week. Will stay here again.
Genuine Hotels.com guest review
2 night trip Feb 20, 2013
Jill
US
4.0 / 5Excellent
The room was exactly what I expect from Hyatt Place. They are all nearly identical rooms and that is why I always stay at one when I can. The only bad part of the location is that my room was along I-10 and the roaring morning traffic woke me up at 5am. I'm sure the rooms on the back side of the hotel do not have the same problem that I did.
Genuine Hotels.com guest review
1 night business trip Feb 13, 2013
Scott
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Awesome place to stay for families"
Lovely helpful staff, beautiful room and kitchenette, great breakfast, very nice pool and spa and super clean
Genuine Expedia guest review
Other trip Jul 12, 2015
Annemarie
AU
5.0 / 5Outstanding
"very nice"
Very nice reception, the lady at the reception desk was very polite and helpful, i got in a few hours before my check in time and with out a fuss she got me a room right away. for the room i was very happily surprise, the room was a lot bigger then i thought, it had a full kitchen(sink, microwave, dishwasher and a full size frig), a living room area and a nice comfy bed. the bad point would be the ventilation system is noisy, easy fix i turned it off at night.
Genuine Expedia guest review
Other trip Nov 27, 2014
Jason
CA
4.0 / 5Excellent
"A bed to die for"
The pillow and bed was to die for. Breakfast was also good
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
CA
4.0 / 5Excellent
"Friendly and helpful staff and great rooms"
We stayed there whilst relocating to the USA with our Cocker spaniel. The staff were helpful and understanding of us having our pet. The suite room made life better for an extended stay and my son definitely madce use of the pool. Great location, easy to get on and off the main roads with plenty of eating places nearby.
Genuine Hotels.com guest review
11 night business trip Jul 28, 2014
tenaciousPK
GB
5.0 / 5Outstanding
"Good hotel for business"
Comfortable hotel with good amenities. Stayed here on business. Room was clean with nice kitchenette. My business associate and I spent 1 full day there discussing our work and holding conference call meetings in the room. Internet worked well. The only issue I had was that my phone in the room. When I dialed "0" - supposedly to dial the front desk - it dialed the AT&T operator! So I had to phone the hotel full local number to talk to the front desk. They said they could send up maintenance to fix - but not to worry. I just told them I needed a wake-up call then and there. I would definitely come back again on business to stay multiple nights.
Genuine Expedia guest review
Other trip Jun 29, 2014
Darren
CA
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