We had to pick a hotel for a trip to portland and I came across this hotel. Normally we are the under 100 for a night place and this hotel on this site was under 100 (normally 200) and I went ok Vancouver is close to portland. When we got there the check in was so nice, I was offered warm, I could feel the heat, cookies but we didn't get to eat they […] had walnuts in them and youngest is allergic. The room was very nice and clean we were also supposed the couch in the room was a hide a bed.only issues were the toilet kept making noise and the water pressure in the shower sucked. Check out was later which was nice, and the beds were so comfy. All in all we all loved our stay. Read moreGenuine Hotels.com guest review
"Great place to stay in Vancouver, Washington"
I stayed at this hotel two weekends in a row, and enjoyed my visit both times. I stayed there because I know the hotel and the neighborhood, and they allow dogs. The Hilton took ownership of this hotel in July of 2014, and I think they are still working on some renovations, but other than a few incidental things, which were taken care of promptly by […] hotel staff, I was very happy with my visit. The first weekend I stayed there, I was put in a room that was across from the bar / breakfast area, which was not terrible, but the activity in the area stirred my dog a bit. When I checked out, I let them know that was probably not a room I would stay in again. They actually made note of that, and when I checked in the following weekend, they put me in a nice quiet room on the second floor. So very impressed with the service. I would totally recommend this place to a friend! Read moreGenuine Hotels.com guest review
"Great place to stay in Vancouver Washington"
This hotel has been recently remodeled and they have done a great job. The rooms are large and the beds are comfortable. The hotel is close to several restaurants and shopping. Great room for the price.Genuine Hotels.com guest review
"Great Hilton for a motel 6 price"
Great hotel all the people was niceGenuine Hotels.com guest review
"Horrible experience for me and my family"
The room had double beds for me and my family.We had only two bath towels for 4people.Bathroom toilet was clogged .Smell of the room was misty and strong we all woke up with stuffy nose.Pillows were flat and uncomfortable.Very disappointing the whole experience.Thank God it was for one night.In the morning housekeeping pretty loud slamming doors.Will […] not stay there again. Read moreGenuine Hotels.com guest review
"annivesary hide away"
It was our anniversary we chose this hotel for location near the dinning we wanted. an unexpected storm came. we were warm snugged in our room and needed nothing. we would stay again.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Vancouver Happy anniversary! I'm glad you found our hotel a great spot to hide away for a bit. I'm thrilled that we could be a part of a special moment for you. Thank you for considering us and I hope you'll come back again before your next anniversary. Thank you.
"Reasonable Prices & Great Dining Choices"
We always stay at this hotel even before it changed to Doubletree Hilton. Prices are reasonable and hotel is very clean. There are many places in the area for dining and shopping in Portland is just a hop away.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Vancouver Thanks Mike! Glad to hear that you enjoyed your return stay with us. We're thrilled to see people that have stayed here for years and come to see all the changes we've made to the rooms and public spaces. Thank you again!
Room was clean, spacious, and well-furnished, though woefully underlit. No lighting near the seating area (the lamps by the bed aren't bolted down, so you can move them to the desk and couch). However, do not let the front desk give you rooms 114 or 115 -- which are located next to the service area for the bar/breakfast. Clanking dishes, loud conversations, […] and slamming doors late into the night and early in the morning. There's also a very loud drainpipe just outside the window -- thanks to the ever-present heavy rain, it was extremely loud. Even with earplugs. Read moreGenuine Expedia guest review
"Really clean and comfortable hotel."
This was a great value if you don't mind staying a little further away from Portland.Genuine Expedia guest review
My husband & I stayed for the weekend recently & had an amazing stay. Everyone was extremely friendly & welcoming. The renovations were really nice & everything was brand new. Good prices for a King suit, we had to pay for our breakfast which I think was about $9, but it was good!!!Genuine Hotels.com guest review
"Beautiful hotel close to many restaurants"
The hotel was beautiful. Friendly staff and the room was extremely comfortableGenuine Expedia guest review
Very nice hotel and friendly staff that go out of their way to help.Genuine Hotels.com guest review
"Clean hotel and friendly staff"
Very helpful person at front desk. Handicap accessible room was clean and spacious. The door jam was a bit high for smooth entry with walker but manageable. Very glad there was a roll in shower level with bathroom floor, and non slip bathing stool. The only accessory that would be helpful but I have never seen in a hotel yet... is a basket or attachment […] to the stool so soaps, shampoos could be stored while showering. I definitely would stay here again! Read moreGenuine Hotels.com guest review
"Very nice, new-ish hotel"
Thumbs up! Only downside is that breakfast not included.Genuine Expedia guest review
Everything about this hotel was great for the price. My only complaints would be that the shower drain was not working correctly, but was still usable, and the remote control would sometimes turn on/off both of the TVs in the room.... but come on... thete were two tvs. How awesome is that.Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Vancouver Thank you for taking the time to review your stay at the DoubleTree by Hilton Vancouver! We are happy to hear that you loved your stay here, but do appologize for the slow draining tub. The tv remote situation is definitely odd and sounds like we need to reprogram the remotes to each tv again. As you mentioned, each room does have two flat screen tvs now which is always exciting since now families can watch multiple shows at once. We hope you'll stay with us again next time you're in town.
"Beautifl hotel and very inviting"
We absolutely enjoyed our stay. The service and room were lovely. The hotel staff were friendly and the food was delicious, too.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Vancouver Thank you for your kind review of the DoubleTree by Hilton Vancouver! I am so happy to hear that you enjoyed your room, the food, our service, and overall stay. We hope to see you next time you are in town!
"A nightmare at Double Tree Hotel, Vancouver WA"
The room is fashionably designed and the bed is very comfortable but the hardware part is just cheaply done. We've heard very clearly from our upstairs neighbor walking around the room around midnight, which gave us a bad headache. When they were flushing the toilet, the noise was shocking loud, we thought we are going to have a flood from the ceiling. […] In the morning, when the room service knocked on our neighbor's door at 8 am I thought it's our door which woke me up. It was a nightmare to stay, we can't wait to check out, so we checked out at 9:30am. When we walked out the hotel, we see two big garbage bins ( from the back side building of the Sweet Tomato) right in front of the Double tree hotel, what a view!! The overall experience was awful and definitely not worth my $220 for a night. Read moreGenuine Hotels.com guest review
The room was reserved for 3 adults, but set up for only 3 people so I had to ask for additional towels, glasses, and coffee cups. I was told that breakfast was 9,95 per person even though my booking confirmation said that it was complimentary. After speaking with the front desk, they gave us breakfast for the second day and compensated us god the breakfast […] we paid for the previous day. Read moreGenuine Expedia guest review
"Not a Hilton"
From the point I made my reservation to when I stayed there, the hotel had been bought out. At first they told me they would not honor my complimentary breakfast, which I had to call Hotels.com about & get them to honor. The cleanliness was less than perfect. I was expecting nicer linens, better furniture, etc. because it was a Hilton. At the end of […] the day, the breakfast had little selection (biscuits and waffles, the eggs, potatoes, bacon, sausage had all run out). Read moreGenuine Hotels.com guest review
"Nicely renovated and friendly hotel"
The only downside to my stay was that they had recently renovated the motel. As wonderful as the appearance, the smell of glue from the walls and the floor was almost overwhelming. The beds were comfy, the bathroom clean. Overall good inexpensive place to stayGenuine Expedia guest review
Enjoyed our stay at the hotel. The workers were wonderful and very friendly. Breakfast staff was very nice. One of the ladies gave us very good insightful information on what we can do when we were there. I want to say her name starts with an S? Rooms were nice and clean, looks like it was fully remodeled. Love it, we would stay here again.Genuine Expedia guest review
Nice hotel and just across the river from Pdx. Only wish they had coffee available in the downstairs lobby for the early risers. I don't like to wake everyone up in the morning by making coffee in the room so I always go to the lobby. I had to walk 2 blocks to Starbucks.Genuine Hotels.com guest review
Disappointed that breakfast is $10 per person whereas competing hotels such as Hampton include breakfast.Genuine Hotels.com guest review
The hotel just changed to DoubleTree. We were told the rooms were updated. I see there was new carpet but some walls still had scuffed and chipped paint. I bet they will continue to improve. The staff could not be nicer. I would return just to have them show me their wonderful smiles again.Genuine Hotels.com guest review
"Great place to stay"
We enjoyed this hotel. The rooms were very nice and spacious. We booked when it was The Phoenix, but the ownership had changed to DoubleTree by the time of our actual stay. They are doing some remodelling and upgrades (room thermostats and gym expansion etc), so I expect it will be even nicer the next time we stay.Genuine Hotels.com guest review
Overall it sounds like the Phoeinix having changed hands just as we were checking in so it did cause some confusion for my out of town guests, since the sign change was early and caused some actual location confusion on the gps and visual signage. The only bad thing now is that they are charging for breakfast on the cheap bookings.Genuine Hotels.com guest review
We were not informed that the hotel was under construction or that we would be responsible for breakfast. We skipped breakfast the second morning due to the added cost. Also 13.00-15.00 for a glass of wine is very high at any restaurant especially during "Happy Hour". The room was newly done and very nice.Genuine Expedia guest review
"Close to restaurants and easy access to freeway"
The hotel was very clean and close to Sweet Tomatoes and Applebees, plus a lot of strip malls. We received chocolate chip cookies upon our arrival, which were very tasty! We were gone 90% of the time traveling, so we didn't get to experience the hotel eminities. We arrived quite late and they were full, so they booked us into a suite instead of a normal […] room. The room had micro wave, fridge, and TV and phone in both bedrooms as did our parents room. Watch out for that high curb when you exit the hotel. A lot of cars have become victim to that drop off to the street. City problem that should be addressed. We'd stay again! Read moreGenuine Hotels.com guest review
We had a different situation, as the ownership/name of the hotel changed the day before we arrived. A couple of things about this, we were not notified that the hotel was different (so when we arrived we were confused that the hotel was a Doubletree) also because of this they were remodeling and fixing rooms, the room next to us was being painted and […] it smelled pretty bad the first night of our stay. The people at the front desk when we initially got there were really rude and not at all helpful but the remainder of the time they were really good. Read moreGenuine Hotels.com guest review
We got a downsized room upon arrival but were moved the next day to the room we had requested. The fee was not adjusted.Genuine Expedia guest review
"horrible customer service"
They are doing construction at this hotel which was no big deal. The problem was the people above us running around their room all night. I called the front desk twice, at 1230 and at 3, and nobody answered. When I checked out I waited for 10 minutes before anyone came to the desk. Customer service was horrible, will not return.Genuine Hotels.com guest review
Very friendly and helpful staff with a room that was newly remodeled! Wonderful experience!Genuine Hotels.com guest review
The hotel was under extensive renovation so there were some dust issues and people (workers) all over the place; however, our room was awesome. Very nice decor, comfortable beds and pillows and the room was spacious. The bathroom (shower) hardware needed some updating but overall, it was great. Breakfast was decent so no complaints. Close to the airport […] and activities that we wanted to do. I would definitely stay there again! Read moreGenuine Hotels.com guest review
"Worked for my needs"
Looks like they are in a transition to upgrade, area was clean for the most part. Beds were very comfortable and plenty of space in the rooms. Evening desk clerk could more professional.Genuine Hotels.com guest review
"Newly Renovated Rooms"
With newly renovated rooms and super comfy beds, this is a gem of a hotel, with an excellent location in the Vancouver suburbs.Genuine Hotels.com guest review
Hotel in process of changing to hilton brand. Most rooms renovated. Bed and pillows excellent. Lobby in progress of being renovated. Morning breakfast had good variety. Quite surroundings close to many restaurants.Genuine Hotels.com guest review
It was great went to grand daughters high school Graduation, the Phionex Inn has been bought out by Hilton Doubletree they are in the middle off changing over and remodeling but it is been done in a way that it does not desturb any one at all, a real nice stay and the future Hilton looks like a real great improvement. We will stay there again for s […] ure. Read moreGenuine Hotels.com guest review
"Nice and Cozy"
The large desk was perfect for getting a little work done on the sly.Genuine Hotels.com guest review
"Good proximity to I- 205, other services."
We have stayed at this hotel several times previously. It is well located with plenty of restaurants, stores, etc. nearby. It is also not far from Peace Health Medical Center. Mindful that the hotel is undergoing renovation, I think they aren't paying attention to the details. Room decor is plain black/tan bland. Room had not been vacuumed well, debris […] from carpet install & food crumbs between the beds. No soap. No coffee cups or coffee at breakfast. Had to go to front desk and ask. Not likely we will return. Read moreGenuine Hotels.com guest review
this is our second stay we came back because we moved to the area and were happy the first time we stayed as well as this time.Genuine Hotels.com guest review
Convenient location (destination: Portland). Hotel is changing ownership/name and is in mid-construction. Was not bothered by construction at all in the room. Stayed in an upgraded room which was very comfortable. Hallways were a bit dirty, especially stairwells. A 'pardon our construction' sign was leaning against a wall and couldn't be seen. A simple […] curtain hiding construction sites would have improved the ambiance 100% (for continental breakfast area). For a continental breakfast, it was actually quite good. Read moreGenuine Hotels.com guest review
It was being turned into a Double Tree by Hilton. The vanity being in the room, isn't that great. You wake the whole room up each time you want to use the sink.Genuine Hotels.com guest review
Great hotel, great staffGenuine Hotels.com guest review
"Very pleasant stay!"
The room was huge, the bed was soft and comfy, and breakfast was fantastic. I wish this had been our stay for our whole trip. Highly recommended!Genuine Hotels.com guest review
"Beautiful Newly Remodeled Rooms!"
This hotel is in the middle of being remodeled. The lobby looks nice and the newly remodeled rooms are gorgeous! The second floor was under construction but the third floor which is finished is very modern and looks great! We loved our room and have no complaints.Genuine Hotels.com guest review
"Very nice hotel"
I was pleasantly surprised with the room size and cleanliness. The full hot breakfast was good alsoGenuine Hotels.com guest review
This property is being remodeled and it needs it. The carpet in our room was badly stained and the sofa was a bit sunken, but the bedding was comfortable. The location is very handy for the airport and has easy access to I-205. The staff were friendly and helpful. The breakfast features both waffles (my favorite) and hot items. I'd definitely stay here […] again after the renovation is complete. Read moreGenuine Hotels.com guest review
"Perfect for coming and going to Shared Services ce"
Hotel was comfortable, located 2 miles from.where I was attending a conference. Staff were friendly and accommodating. Nuce filtered water station available. Beds were comfy, pool and sauna were quiet. Lots of restaurants and a cinema within walking distance.Genuine Hotels.com guest review
Need additional trash cans in room.Genuine Hotels.com guest review
"Next best thing to your own bed!"
Nice quiet neighborhood, and beautiful lobby and room. The breakfast was good, too; nice variety. The staff were friendly and helpful. The mattress and pillows were just right! I can't think of a thing I would change!Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Vancouver Wow, thank you for the kind words! I'm so happy to hear that you enjoyed your stay. We look forward to the opportunity of having you back again soon. Thank you again.
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