All hotels in Mumbai, India
1 room, 2 adults
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Nehru Road, Vile Parle East, Adjacent to Domestic Airport, Mumbai, Maharashtra, 400 099, India, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 199 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.6
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    3.3
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4.0 / 5Excellent
"Not getting room I booked"
This is a nice property close to the domestic airport. The breakfast buffet is amazing. Rooms are clean & comfortable with a superb bathroom. Check out is HORRIBLE & something needs to be done to improve it. It's as chotis as Mumbat traffic. People converge on the desk, shoving aside those who have been waiting patiently. Also, I often don't get the room which I have designated on your website. It feels like a "bait & switch" with the hotel. Last stay, I booked a "club" room & got the same accommodation I had the stay before when I booked a lesser accommodation.
Genuine Hotels.com guest review
1 night trip Aug 7, 2015
Carmen
US
2.0 / 5Fair
Nothing good about the hotel, conjusted. The roads to hotel is very bad and chec-in out times are late. It's not a 5 star hotel, rather a 2.5 star.
Genuine Expedia guest review
Other trip May 21, 2015
A Traveler
US
3.0 / 5Good
"The A/C in the room was great"
The A/C in the room was great
Genuine Hotels.com guest review
5 night family trip May 1, 2015
Anand Raj
US
3.0 / 5Good
"If you need a transit hotel"
Then the Orchid might be a good choice. It is very close to the Domestic Airport so you get some extra time to catch a flight there. No worries about being stuck in the Mumbai traffic. My night stay included a breakfast as well as airport transport. Be aware that transport to/from the International airport is extra. And expensive. I have stayed there before a couple times and it is showing its age. Especially in the rooms. But comfortable and clean enough. The staff were great, even the IT guy who could NOT make the internet work in my room (at 2:00 am) were a pleasure to deal with.
Genuine Expedia guest review
Other trip Apr 26, 2015
T
US
3.0 / 5Good
"Transfers not included"
I purchased the night with free transfer from the airport. It's only free if you arrive at the domestic airport and not the international airport. It cost me $15 for the transfer. I should have taken a taxi for $5 and not paid the extra through hotels.com
Genuine Hotels.com guest review
1 night trip Apr 3, 2015
Susan
US
3.0 / 5Good
"Airport shuttle issue"
When I booked this hotel, airport shuttle and breakfast were included. I was not clearly informed that airport shuttle only picks/drops off to and from the domestic airport and not the international terminal. We had to take a cab from the international airport. Rest of the stay was uneventful and pleasant
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
Indira
US
3.0 / 5Good
"Close to domestic airport terminal"
Room cleanliness could be improved. Telephone calls to receptionist ring several times.
Genuine Expedia guest review
Other trip Mar 29, 2015
Ron
US
5.0 / 5Outstanding
"No it's not to the beach"
Hotle is good. But location is not good. Price is good
Genuine Expedia guest review
Other trip Mar 27, 2015
B. joshi
US
3.0 / 5Good
"Not as good as expected"
Nice entrance but rooms not as good. Beds too small and poor quality bedsheets
Genuine Expedia guest review
Other trip Mar 7, 2015
V
US
4.0 / 5Excellent
"Very good hotel"
Very tight security at entrance -as good or bad as the airport. Attractive lobby. The staff is courteous. The room was very comfortable. We stayed for only 5 hours as we checked in at 11.30 p.m. and had to catch an early morning flight.
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
Prabhakar S
US
4.0 / 5Excellent
"Overnight at Mumbai Airport"
Excellent services, short overnight stay...had to request room change due to condition of room...accomodating staff..safe & would recommend for family stay..
Genuine Hotels.com guest review
1 night family trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel close to the airport"
The pick up at the airport was a bit faulty--there wasn't place enough for our 2 suitcases and the suitcase of the other passenger-so our suitcase was left behind to be picked up by another car later. This was not very reassuring. The service in the restaurant was very slow and not all the waiters spoke English. Other than that we had a comfortable and pleasant stay.
Genuine Expedia guest review
Other trip Feb 1, 2015
Shomais
US
3.0 / 5Good
"Sub-par services and sub-sub-par amenities."
This hotel has one of the most convenient locations for travelers but always gives rooms with worst view when booked via hotels.com. The view I had was of a backside of a building which was quite unpleasant. Also the breakfast buffet is sub-par compared to other hotels of equivalent rates in the same area. However the courtesy pickup/drop-off service is excellent. Front desk never picks up the phone when called from the room. Many areas to improve.
Genuine Hotels.com guest review
2 night business trip Jan 21, 2015
Rajesh
US
5.0 / 5Outstanding
"Top notch transit hotel"
Overnight transit excellent convenient and good breakfast.
Genuine Hotels.com guest review
1 night business trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Good hotel close to Airport"
Hotel is maintained well and looks beautiful. Food and travel service were more expensive than I thought, the room was a good deal. The staff were very courteous, treated guests well and helpful.
Genuine Expedia guest review
Other trip Jan 12, 2015
Siri
US
3.0 / 5Good
"No it's not close to bech"
Hotel reception is very poor. And food are very costlee
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
2.0 / 5Fair
"Dated hotel close to the Mumbai airport"
Its adjacent to the Mumbai airport, so if you just need a sleep before catching another flight, its ok - but overpriced. Its dated and the rooms small like too much perfume, The food options are limited, overly expensive and not very good.
Genuine Expedia guest review
Other trip Dec 17, 2014
Bob
US
2.0 / 5Fair
"Mediocre hotel"
Check in was very arduous. No list of guests to be checked in that day. Was received at airport but waited 20 min for the hotel to send a car. Needs a lot of work as it is a bit run down. Room was upgraded to club and was nice. Staff rather lazy. The grill on rooftop is really expensive but has good views of runway and airport . Definitely not 5 star. Internet only for one device- so pick one before u login. Food expensive. Choose a cheaper 3 star hotel in that area for good value for money.
Genuine Expedia guest review
Other trip Dec 15, 2014
uv
US
4.0 / 5Excellent
"Very nice hotel near domestic airport"
Very nice hotel, its best asset is location. Laundry fees are excessive, however. Tarriff is variable according to number of guests. I saved by breaking my reservation into two separate reservations so I could take advantage of a "low" day.
Genuine Expedia guest review
Other trip Dec 7, 2014
Dean
US
4.0 / 5Excellent
"close to the domestic airport"
I have stayed at this hotel a few times. Consistently good. Rates are quite variable, however. I hadto stay two nights and made two separate reservations to get one day at a lower rate.
Genuine Expedia guest review
Other trip Dec 2, 2014
Dean
US
3.0 / 5Good
"average hotel in the states and service is only 5"
The hotel lobby is impressive but the rooms are dated and need of a renovation. The service is excellent and the staff was very friendly. The best restaurant at this hotel was the grill on the rooftop.
Genuine Hotels.com guest review
4 night family trip Nov 16, 2014
A Traveler
US
4.0 / 5Excellent
"Location is great if you are flying in and out"
The best thing about this place is the location. Within arms length of the airport. Other than that, the hotel is just what you would expect from a hotel at this price point (i.e. something similar to a Holiday Inn / Doubletree, etc.). My only gripe with it (and this is a gripe with Mumbai city rather than the Orchid as such), is that it takes a long time to go to the major landmarks like the beach, the gateway of India, etc. But again, if staying close to the airport at a reasonable price is your priority, you wil not go wrong with this place!
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
Hank
US
3.0 / 5Good
"Convenient as it is closer to domestic airport."
Very Good
Genuine Hotels.com guest review
1 night business trip Aug 12, 2014
Satyanarayana Rao Ramayanam
US
3.0 / 5Good
"Good for Lay Overs But Not 4 Star"
The good news is that the hotel is very close to the airport and the pick up and drop off service is very good (even when I arrived at 1 am). Best if you send them an email in advance to arrange. It takes about 5 minutes to get to and from the airport. The room was also clean. The bad news is this is a 3.5 star hotel. The hotel is older and in need of renovations. Nothing is exactly wrong it is just that the hotel has seen better days. It is fine for a business traveler for a lay over but that is it.
Genuine Hotels.com guest review
1 night business trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
Excellent choice for anyone wanting to be be near the airports!
Genuine Hotels.com guest review
1 night trip May 8, 2014
LB
US
3.0 / 5Good
"ok stay for few hours"
I stayed at this hotel for few hours as I had international flight late night. Overall hotel is clean, staff is helpful but little nosy as ask personal questions about my stay and journey. Expedia confirmed hotel room as non-smoking but hotel gave me smoking room and lied to me that its non-smoking room. I would not stay again here and will try other options near airport. overrated for the price.
Genuine Expedia guest review
Other trip Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to airport"
Excellent accommodation close to airport. Reasonable rates for the high quality offered.
Genuine Expedia guest review
Other trip Mar 30, 2014
FA
US
3.0 / 5Good
"Maintenance is ok!"
Room cleanliness could be better! Do not have enough folks to manage customer calls. Machines in fitness center are well maintained . Midnight buffet is value for money!
Genuine Hotels.com guest review
2 night business trip Feb 10, 2014
AC
US
4.0 / 5Excellent
"Comfortable stay"
Stay was good. Happy with the hotel. Dining is also good.
Genuine Expedia guest review
Other trip Feb 8, 2014
Vishal
US
4.0 / 5Excellent
"nice hotel, near the Domestic Airport in Mumbai"
Nice hotel, very convinient location near the domestic terminal in Mumbai. the location is good when you're in a business trip and also traveling with domestic flights. the business center is poor and in order to have a meeting one must book a meeting room (and pay extra).
Genuine Expedia guest review
Other trip Jan 26, 2014
A Traveler
US
4.0 / 5Excellent
"Near domestic airport"
Good hotel but expensive if you just want to stay for a night.
Genuine Expedia guest review
Other trip Jan 17, 2014
anil
US
4.0 / 5Excellent
"Ok"
They always giving me old room. All appliances are not upgrade.
Genuine Expedia guest review
Other trip Jan 8, 2014
B. joshi
US
2.0 / 5Fair
"Hotel is rated as 5 star but it is more close to 3"
We had requested Non Smoking rooms but were given smoking room. Hotel staff was tardy and not very well trained. Had to change room only to find out that new room had one double bed ,we had requested two twin beds. No restaurant for dining in,only 24 hours coffee shop with limited menu was available. Will not recommend any one needing 5 star hotel to stay here.
Genuine Expedia guest review
Other trip Jan 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to airport"
Hotel is conveniently located near domestic terminal at Mumbai. It has security guards and scanner. It is well decorated. Rooms are large and good facilities. I found one small roach though on floor otherwise good hotel.
Genuine Expedia guest review
Other trip Dec 31, 2013
Pankaj
US
4.0 / 5Excellent
"Ideal location for overnight stay near airport"
Overall I had a good experience staying at this hotel. I enjoyed the roof top restaurant which had excellent service. I was disappointed with service for the breakfast.
Genuine Hotels.com guest review
1 night trip Dec 26, 2013
PKM
US
5.0 / 5Outstanding
"Best place to stay near domestic terminal"
This hotel scores high on location and elegance. However they need to improve on their front desk service professionals - I almost sensed some arrogance both times. Room service is great and other staff (WiFi or TV) are great. However phone service is questionable because many times nobody responds. Overall, a great stay near domestic terminal. They pick you up and drop you off on time and in comfort - a huge plus. I will stay here again but may end up in saying a word or two to front desk.
Genuine Hotels.com guest review
1 night trip Dec 16, 2013
Rajesh Ashtaputre
US
4.0 / 5Excellent
"It was OK"
It was pricey compared to teh area.
Genuine Hotels.com guest review
2 night business trip Oct 25, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel is not closed to bech."
Very good.
Genuine Expedia guest review
Other trip Oct 29, 2013
B. joshi
US
5.0 / 5Outstanding
"A five star experience"
Started badly with the wrong room. However both management and staff pulled out all the stops to remedy the situation such as chocolates and lunch. The circular fountain within the lobby and dining areas is spectacular. The breakfast was outstanding with an exquisite French toast and a large range. Ended up loving the whole experience even though the pool was disappointingly sub standard.
Genuine Hotels.com guest review
2 night trip Oct 4, 2013
Yunous
US
3.0 / 5Good
"CENTRAL LOCATION NEAR TO DOMESTIC AIRPORT"
WELL I STAYED FOR A DAY DIDN'T HAD MUCH INTERACTION. BUT THEY NEED HAVE MORE VARIETY OF FOOD FOR BREAKFAST
Genuine Expedia guest review
Other trip Sep 18, 2013
Chandan
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
wonderful as always...got a free upgradation to premier room
Genuine Hotels.com guest review
1 night business trip Aug 25, 2015
RAVIPRASAD
IN
5.0 / 5Outstanding
No hidden costs. Comfortable stay.
Genuine Hotels.com guest review
1 night trip Aug 23, 2015
Kamran
GB
4.0 / 5Excellent
Wonderful stay and the hotel staff were very efficient in their work. Room service was also good and i enjoyed my stay there.
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2015
Pratap
IN
4.0 / 5Excellent
"Nice hotel"
The standard rooms are stuffy.so if anyone is booking this hotel please book premium room. The first night we stayed in a standard room and could not sleep whole night cos of stuffiness. Otherthan that services were excellent
Genuine Hotels.com guest review
2 night romance trip Aug 18, 2015
Pravin
NZ
4.0 / 5Excellent
"Nice stay"
Nice stay.the hotel staff upgraded from executive room to premium room.the first night we stayed in deluxe room the room was stuffy.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
KASHMIN
NZ
3.0 / 5Good
"Dingy room, spicy food"
Stayed for transit flying out of Mumbai. Some rooms are very dingy, little ventilation. Poor service. Food was extremely spicy and unpalatable.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
Dr Ashok
IN
3.0 / 5Good
Nothing exceptional, but for a 5 star hotel expectations were much higher. There was a big broken off toe nail on the bed when I turned back the sheets!
Genuine Hotels.com guest review
1 night business trip Aug 9, 2015
Satinder
AS
3.0 / 5Good
"Too Many Issues"
the pickup was not there when I landed at the airport, after they came, they had to make a detour to pick someone else, I booked club room but got regular one, then upgraded to a suit. It was large, but stream in the bath was low and safe was low battery. Internet disconnects frequently until it completely stopped, then they gave me akternative connection method. For the same amount, book the nearby Sahara Star hotel. Unfortunately, it was fully booked this night.
Genuine Hotels.com guest review
1 night business trip Aug 7, 2015
Amir
IL
5.0 / 5Outstanding
"awesome orchid"
It was excellent only the internet was not working
Genuine Hotels.com guest review
1 night trip Jul 27, 2015
A Traveler
IN
4.0 / 5Excellent
"Like extension to domestic terminal"
Cool stay , delicious food , next to domestic terminal
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
Narendra
IN
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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