All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here147 W 43rd St, New York, NY, 10036, United States of America, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 367 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.9
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"Peaceful oasis in the heart of Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I went on a theater blitz--four plays in three days! It was so perfect to stay at the Casablanca for it's location, ambiance, and many amenities. A return trip is highly anticipated!
Genuine Hotels.com guest review
3 night romance trip Apr 9, 2015
Judith
US
5.0 / 5Outstanding
"Wonderful but for the temperature."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cozy and very personal hotel with wonderful amenities and convenient location to Times Square activity. The room and bed were small but ok. The real problem was heat regulation. Room was very hot without a room thermostat. Ceiling fan helped but didn't solve the issue.
Genuine Hotels.com guest review
2 night romance trip Mar 15, 2015
Barrett
US
4.0 / 5Excellent
"Great Broadway small hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect spot for a Broadway get-a-way. Nice, small hotel with great Rick's Café open 24/7, offering breakfast and wine and cheese in the pm. Will stay again.
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
John
US
5.0 / 5Outstanding
"Great location and great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our Christmas gift to our two sons, to spend a weekend in NYC. The Casablanca proved to be an ideal choice of location for the Broadway show we went to see and a concert later in the weekend. We especially enjoyed the 2nd floor sitting area which was very cozy and had interesting books, chess and backgammon boards. Wonderful Continental breakfast which saved us at least $100 per day. The staff is very friendly and accommodating as well and the rooms were very comfortable and clean. Definitely recommend!
Genuine Hotels.com guest review
3 night family trip Jan 2, 2015
Eileen
US
5.0 / 5Outstanding
"Stayed 2 nights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed this hotel. the location is excellent and the staff was very helpful. The staff helped us with getting tickets for the bus loops and tours. the cheese and wine at night was a nice touch. The elevator was a little scary as it jumped a bit but once you get used to it its ok. I would definitely stay here again. Great location and helpful staff makes this a must stay.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect get away for former Manhattanties"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I are formerly from Manhattan and this is where we stay when we travel to NYC for business or family events. The hotel is perfect for our needs. It's a conveniently located, clean, well run establishment. I'm not certain it would work best for families or those in need of amenities, but it suited our needs perfectly and we will try and return here for future visits to NY.
Genuine Expedia guest review
Other trip Jan 10, 2015
Tea Girl
US
4.0 / 5Excellent
"Perfect Times Square Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff and service are excellent. Best thing is Rick's Cafe, a customer lounge on the second floor. Rick's is comfortable, warm and welcoming. Great place to gather for breakfast, wine and cheese before dinner, or tea in the afternoon (and all of this is included with the price of your room!).
Genuine Expedia guest review
Other trip Jan 5, 2015
Alison
US
1.0 / 5Poor
"Tiny Rooms for Tiny People"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We did not get the room we expected. The room we got was uncomfortably small and we had to walk sideways to get around. The bathroom was surprisingly small. We would not stay there again.
Genuine Expedia guest review
Other trip Jan 3, 2015
Bee
US
5.0 / 5Outstanding
"Very Pleasant Time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Centrally located, very clean, very pleasant and helpful staff, great snacks available all day, good breakfast and a wonderful espresso machine. Room is small yet comfortable and attractive but then it is NYC why would you be in your room. Great places to eat nearby like Junior's and Patzeria Family and Friends.
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
2.0 / 5Fair
"good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
rooms are very tired and need updating to be even close to the review others are giving
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Location & spotlessly clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is right around the corner from Times Square. Perfect location to walk anywhere. The staff is very friendly and accommodating. When we booked the trip we stated it was for my 50th birthday & a wine basket awaited upon check in. Thank you to the staff!
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"You'll want to return."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
A great location for those who attend theater and want to be close to mid 6th and 5th Avenues. While the neighborhood very busy, the hotel provides an exceptionally fine oasis. Good restaurants are close by.
Genuine Hotels.com guest review
3 night romance trip Dec 7, 2014
Andrew
US
4.0 / 5Excellent
"Nice, but small..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Almost everything about the Casablanca is really wonderful. It is a very laid back experience in the middle of noisy, busy Times Square. Caution: the rooms are very small. I reserved a room with two double beds for me and my two children. With the luggage in the room there was not much room to move around in. You are motivated to get out and do something. A time to relax is best enjoyed in their breakfast room. The bathrooms are also very small with no place to sit down (the toilet seats are cheesy plastic), but they do offer you a nice robe and slippers. Like almost every hotel I have ever been in there is no area with a mirror and lighted sufficiently to apply make-up. Overall though I really liked this hotel, its location and the staff is the bomb!
Genuine Expedia guest review
Other trip Dec 5, 2014
MAtourist
US
5.0 / 5Outstanding
"Oasis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, great staff, and, yes, an oasis from the hubbub of Times square. Breakfast and wine and cheese in the library was a very nice touch, and the service was exceptional!
Genuine Expedia guest review
Other trip Nov 20, 2014
Midwesterner
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A boutique hotel within 100 feet of Times Square. The morning breakfasts were varied and delicious. The 5:00 to 7:30 wine and Cheese complementary presentation was an unexpected pleasure! We stayed 4 nights and were very satisfied!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Thanks for the memories."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We experienced refreshing courtesy, professionalism, and comfort care. A unique treasured memory for our entire group.
Genuine Hotels.com guest review
3 night trip with friends Oct 31, 2014
marcella
US
5.0 / 5Outstanding
"THIS IS OUR NYC HOTEL."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel located just 1/2 block off the south end of Times Square. Very close to Subway station. The hotel was very clean and warm feeling. Loved the fact that staff was at the door every time we entered or left and addressed us by name(very nice touch). The continental breakfast was a good start to the day and the wine and cheese reception was well done with enough food to hold you until dinner after the show. The best restraunt we tried was right next door and provides room service for Casablanca.
Genuine Hotels.com guest review
4 night romance trip Oct 22, 2014
Deborah Lynne
US
5.0 / 5Outstanding
"the Best service ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fantastic! the location was great and the staff and service in the hotel was excellent!
Genuine Hotels.com guest review
3 night trip with friends Oct 2, 2014
Elizabeth
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Walk out the door turn right and walk 200 feet right into Times Square..The hotel staff was top notch and we would definitely recommend this hotel. We stayed 5 nights and enjoyed the experience very much. The beds were comfortable and the room was very clean. The breakfast was basic but enough to start the day..Cookies ,tea and coffee available at all hours. Situated next door to Tony's one of the top rated restaurants in the area. The food is great and reasonably priced but it gets very loud after 5pm. Our room on the 4th floor was very quite although I don't know if this applies to all rooms. We would find chocolates on our bed when we came in for the evening. We walked easily to the The Shubert, Helen Hayes and Gershwin theaters..only about 10 minute walk to Grand Central Station..
Genuine Expedia guest review
Other trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service was excellent. Very pleasant staff. They have great knowledge of the area and made great recommendations for food and happenings.
Genuine Hotels.com guest review
1 night business trip Sep 27, 2014
Cha
US
5.0 / 5Outstanding
"Great staff makes for great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Upon arrival we were greeted by staff who made it clear that their goal was to make our Casablanca experience perfect. They did not disappoint. The hotel is very intimate. We enjoyed the continental breakfasts and evening wine and cheese in a comfy atmosphere wih other guests from all over. But, every staff person we encountered was willing and eager to tackle our every problem or concern. They even managed to get an item we had forgotten to our ship before it sailed.
Genuine Hotels.com guest review
2 night trip Sep 14, 2014
Jim & Gail
US
5.0 / 5Outstanding
"Great hotel very close to Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Casablanca hotel is all you would hope for in a New York hotel. The hotel lobby is inviting, the room very clean with a comfortable bed, and a nicely appointed bathroom. The hotel staff is very friendly & all of them are more than willing to help with any questions/needs one has about New York. The service here is absolutely wonderful. Also, the hotel is very close (only steps away) from the heart of Times Square & within walking distance of most of the theaters. Taxi's & the subway are also easily accessed from this hotel which is convenient if one does not have a car. I do not recommend driving in New York unless you want to spend most of your time stuck in impossible traffic. You will be much happier with taxi's & using the subway. Anyway, this hotel is a safe choice in one wishes to stay in New York near Times Square and/or the theater district.
Genuine Expedia guest review
Other trip Sep 23, 2014
PJ
US
5.0 / 5Outstanding
"Quiet Oasis in the Center of NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arriving at the hotel by car was difficult and painful, due to Sunday afternoon gridlock in the Times Square area, but the parking garage was adjacent to the hotel, as described on the hotel website, and once we were out of the traffic, our frustrations melted away. The hotel receptionist greeted us warmly, the reservation was completely in order. We and our guests were invited to the hotel lounge for complimentary drinks and snacks, the doorman handled the bags for us. Perfect. The room was small (like most of NYC hotels) but was perfectly appointed, and very clean. The only window opened onto a central court, so there was NO traffic noise from outside. We didn't hear a siren or a taxi horn the entire time. Slept perfectly. The hotel is located less than a block from Times Square, and offered us the luxury of proximity to everything (Broadway, Times Square, Restaurants, 5th Avenue) with the accompanying luxury of a quiet, welcoming place to rest. I came here a bit under protest, saying "I hate New York". I feel differently now, 180 degrees. I'm coming back, and when I come back, I'll stay at the Casablanca.
Genuine Expedia guest review
Other trip Sep 9, 2014
Bob
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
In connection with three senior citizens attendance at a ballgame at Yankee Stadium, each of the three of us concluded that the Casablanca Hotel did not live up to its reputation. Shortly after I checked in, the General Manager told me that I had been double-charged for the room (about $400.) And he put the onus for correcting the mistake on me. He refused to communicate with the credit card company. There were a number of problems with the room. First, the picture on the TV screen was impossibly scrambled. Second, the floor of the room squeaked persistently. Third, we each had the impression that the rooms were ready for occupancy at 2 PM, but we were not allowed into the rooms until 3 PM, just to show that they were in charge. When I returned to the room after the ballgame (11PM), it was impossible to open the room door with either card key. I was blamed for possibly rubbing a credit card against the room card. The employee did something that he promised would cure the issue, but I needed help to get into the room. The following morning, the condition persisted.
Genuine Expedia guest review
Other trip Sep 5, 2014
Jim
US
4.0 / 5Excellent
"Just like every one says!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very satisfied. 'will come back again.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Vijay Patil
US
5.0 / 5Outstanding
"Great for a Times Square outing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Casablanca is an oasis in I very hectic area of NYC. Perfect for visiting Times Square and seeing shows. Quiet when time out is needed. Nice breakfast service and wine in the afternoon. Overall a 5!
Genuine Hotels.com guest review
3 night family trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
"A Perfect Place"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were pleasantly surprised at the warmth and welcoming environment of the hotel. The service from all people was just excellent and the room, the food, and the location were exactly what we wanted. All of the suggestions you gave us as visitors were just great. Thank you
Genuine Hotels.com guest review
3 night trip Jul 29, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love the Casablanca!!! Staff is wonderful. Like an Oasis 1/2 block from Times Squard!
Genuine Expedia guest review
Other trip Jul 27, 2014
Lynn
US
5.0 / 5Outstanding
"Outstanding hotel in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for our 20th anniversary celebration. The location was excellent being just yards from Times Square. Even with all of that noise, the hotel was a haven of peace and quiet. The ambiance is very relaxing and we would definitely come back.
Genuine Hotels.com guest review
4 night romance trip Jul 17, 2014
A Traveler
US
5.0 / 5Outstanding
"We stayed there 3 nights, best hotel ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We love the hotel, the stuff made us feel that we are in the center
Genuine Expedia guest review
Other trip Jul 16, 2014
dayan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is very small, but is well located steps from Times Square and the Theater District. It has a wonderful, family style restaurant next door, and that, along with the very nice breakfast and afternoon wine and cheese offerings make it a very easy place to stay. Parking is also easy, in the facility very close, just before the hotel entrance. These convenient features, along with the unfailing friendliness of the staff, make this a very nice enclave in Manhattan.
Genuine Expedia guest review
Other trip Jun 22, 2014
A Traveler
US
4.0 / 5Excellent
"good and bad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
VERY unique place. VERY helpful staff. VERY loud on the 43rd street side of the building - ALL DAY and NIGHT. that is a shame, because this is a really gool place otherwise.
Genuine Hotels.com guest review
1 night business trip May 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Place and Awesome Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a wonderful place to stay. Top of the line customer service and professionalism. Exttremely courteous and nice. I have stayed in Hotels in London, Paris, Hong Kong and other places in the world including the US. Never before has any hotel shown such courtesy . Kudos to the Staff! Best ever. We plan to visit again as our end of school year celebration or whenever Denzel Washington does another Broadway Show. We love New York.
Genuine Expedia guest review
Other trip Jun 2, 2014
Corrine
US
5.0 / 5Outstanding
"Will definitely stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff is wonderful. Breakfast is great and wine and cheese is a special treat.
Genuine Hotels.com guest review
4 night trip May 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Exactly what they say!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a very enjoyable romantic getaway. Hotel, parking, dinner and musical all within 2 blocks for a great price. Ray was amazing!!!! Along with everyone on staff. Thank you
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2014
John & Marie
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
beyond wonderful staff, feel like family, our daughter lives 3 blocks away and has for the past 12 years,.as in 43rd and 9th,...we come to NY 3 times a year to see my daughter and my only Grandson,..we have stayed in most,..if not all hotels close to where she lives,..will we return to the Casablanca,....? In a heartbeat!
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, an oasis in Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very welcomed, enjoyed the wine and cheese from 5pm to 8pm, room was delightful, atmosphere spot on with lots of Casablanca themed touches. Nothing was too much trouble, they even charged my ipad for me on the last day when they stored my luggage prior to leaving. Chocolates on the pillows and the bed was like something out of the Princess and the Pea... minus the pea. Would come again.
Genuine Expedia guest review
Other trip Mar 27, 2014
LJ
US
5.0 / 5Outstanding
"Highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel with great service in a very convenient location especially for the theater district.
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great value for NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Courteous host, very clean hotel and comfortable tea room. The room was very small, but we spent most of our time out in the city.
Genuine Expedia guest review
Other trip Mar 12, 2014
A Traveler
US
5.0 / 5Outstanding
"In the "heart" of the city. A block from Broadway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed here before and would stay here again.Near Times Square but quiet all night long. Love the lounge where breakfast is served and where there is a happy hour every night from 5-8pm (all included). The staff is is both professional and courteous. This is my "home away from home" while staying in NYC.
Genuine Hotels.com guest review
2 night trip Mar 8, 2014
Linda Janke
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
other than the room safe didnt work- it was an enjoyable stay.
Genuine Hotels.com guest review
2 night romance trip Feb 26, 2014
robert fry
US
5.0 / 5Outstanding
"Mother daughter weekend in the NYC!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I couldn't have found a more perfect place to celebrate my daughter's upcoming wedding with a weekend in NYC at The Casablanca Hotel. The staff was extraordinary from the beginning to end. When I told the manager that my nieces and nephews were meeting us at the hotel at 6pm, he immediately invited them to join us at the complimentary wine and cheese reception in the second floor gathering rooms! We had such a great visit and the food was wonderful! The complimentary breakfast was an incredible spread and our room was adorable with all the amenities needed. Talk about location, location, location! Perfectly situated at the heart of Times Square and the theater district!
Genuine Expedia guest review
Other trip Mar 4, 2014
Grammy Sue
US
5.0 / 5Outstanding
"Perfection!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There are not enough superlatives to describe this outstanding little hotel in the heart of Manhattan. Location, decor, comfort, staff & service, cleanliness, were all superb. It is an absolute gem of a hotel & I can't recommend it highly enough. We thoroughly enjoyed our stay in the Casablanca & if I ever visit New York again, I wouldn't stay anywhere else but here. Thank you.
Genuine Hotels.com guest review
3 night trip Feb 20, 2014
S Scott
US
4.0 / 5Excellent
"Nice hotel in the heart of Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Really nice hotel, super nice staff. I would have given 5 stars, but our room was crazy hot. The "thermostat" on the wall didn't work so they needed to send a maintenance guy up in the middle of the night because I couldn't fall asleep. Other than that, all was good. I'd go back but make sure I corrected the heat BEFORE going to bed next time.
Genuine Expedia guest review
Other trip Feb 12, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice staff- excellent customer service. Only thing is rooms are on the small side.
Genuine Hotels.com guest review
4 night business trip Feb 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Close within walking distance to Times Square"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall excellent hotel .Brought my sound machine not realizing they had them at hotel for asking.
Genuine Expedia guest review
Other trip Jan 28, 2014
A Traveler
US
5.0 / 5Outstanding
"What a great hotel and great people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I am glad I selected this hotel instead of one of the chains. The staff could not have been more polite and helpful going so far as to all know my name as I came and went. The location could not have been more convenient and was quite easy to get around. Both the breakfast and wine and cheese receptions were very well done. As a frequent business traveler used to larger rooms the rooms here were small but very suitable for my needs. I will definitely stay here any time I need to be in New York.
Genuine Hotels.com guest review
4 night business trip Jan 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Ideal location for New York City weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Surprisingly quiet for hotel right in the heart of Times Square; wonderful amenities; friendly staff. Could not have asked for more!
Genuine Expedia guest review
Other trip Jan 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great boutique hotel in a fantastic location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Second time here and just as good. Nice sized rooms for New York hotel and a block from Times Square and close to Rockefeller center. Excellent breakfast and wine and cheese in luded in the room. Front desk staff were extremely helpful. Will return and becoming a favorite for us
Genuine Hotels.com guest review
2 night business trip Dec 17, 2013
John
US
5.0 / 5Outstanding
"Brilliant Hotel right in Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We found this hotel on Tripadvisor.It is in a great location right in Times Square. We are going to a concert at Carnegie Hall. Not to far to walk. Service A Plus as was the room.
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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