"The only place to celebrate in style."
Anniversary celebration for 44th year. Best hotel in our city when only the best will do. (sorry about that)Genuine Hotels.com guest review
We honestly felt like we'd stepped back into a bygone age of sumptuous surroundings and old world charm with all the modern amenities and conveniences that you would expect in a five star hotel. We wished we were were staying longer, but were still able to appreciate the close proximity to Lake Burley Griffin and Parliament House.Genuine Expedia guest review
"A bit noisy"
We stayed for a Friday and Saturday.Unfortunately our room (262) was very near a noisy party that went quite late on the Friday night.With no fuss the hotel moved us to the farthest reaches of the hotel for the Staurday night.Lovely to bwe so close to the lake.Beautiful rooms and easy parkingGenuine Hotels.com guest review
"Park Hyatt Hotel Canberra"
The high tea in the lounge area looked elegant. Our room was very comfortable and relatively large. The smorgasbord dinner was good. The wine was expensive. They forgot to deliver the complimentary morning newspaper. The outside at the rear of the building needs some maintenance. Overall quite satisfied.Genuine Hotels.com guest review
"The Staff was exceptional. Best hotel in Canberra."
The staff made the stay an exceptional event. Will return to Canberra and stay at this Hotel because of the employees.Genuine Hotels.com guest review
A superb hotel in every respect. The only issue we'd have management address is the level and speed of service in the garden. We had to go inside to order on both days and the drinks and food on those occasions took their time in finding their way to our table. Otherwise - excellent.Genuine Hotels.com guest review
"Excellence all rounc"
Excellent facilities, particularly the pool, and the service provided by all staff made our stay very enjoyable.Genuine Hotels.com guest review
Great staff, fabulous food will definitely returnGenuine Hotels.com guest review
"Impecable Hyatt reputaion restored"
We attended the Christmas Day luncheon in the Federation Ballroom with some degree of trepidation on my part due to a lack of service upon our previous stay of November 2014. But as the Hyatt Canberra is the most prestigious hotel in this region and of course there are newer hotels that have come onto the scene within the last 10 years however, the […] Hyatt on this occasion returned to its former reputation of oozing a charm and ambiance that cannot be matched. Our return visit of 25 & 26 December 2014 exceeded our expectations in every area of service and was a "high5" compared to our visit only a few weeks earlier in November. I believe management has lifted its game and brought the reputation back to the lofty "highs" where it belongs. The Ballroom was decorated stylishly, our table was beautifully adorned with baubles and Christmas Crackers, the buffet was superb, there were food choices to suit every pallet and the wait/service staff were friendly, attentive, engaging and extremely efficient. Well done Hyatt Management and staff our visit for the luncheon and overnight stay was a 10 out of 10 I wish you ongoing continued success. Read moreGenuine Hotels.com guest review
"Perfection in a Hotel."
We spent four nights at the Hyatt Canberra over the Xmas period and had a magnificent time. Xmas lunch in the Centennial Ballroom was perfect. The best thing about this hotel besides its comfort is the staff, all the staff are first class from the ever helpful 'door boys' to reception and the Ambassador Lounge staff, nothing is a trouble. Our family […] from the UK were most impressed. Well done guys. Read moreGenuine Hotels.com guest review
"Pleasant Hotel with excellent professional staff"
The room was clean and spacious although I think we were given a room near lifts (noise at night of lift motor) because we got a good deal for 2 nights via internet booking site. The bed head was damaged and sticky which you don't expect in a hotel of this star rating. on a positive note the staff were excellent and very attentive. The Club facilities […] were also very good and once again the staff excelled. Read moreGenuine Expedia guest review
"Pleasent stay at The Haystt Canberra"
Was nice to stay at this hotel.Every thing was well organised clean and classy. The food was very good,services excellent. The location of the hotel was well positioned to the main attractions of the city especially the Parlemant House.Genuine Hotels.com guest review
The buffet dinners and breakfasts are very good. The hotel has beautiful interior and indoor swimming pool. It's location allow you easy to get anywhere in Canberra.Genuine Expedia guest review
Wonderful ambience, particularly sitting in the courtyard having a few drinks late afternoon. Pleasant music, very peaceful. staff very attentive. Rooms very comfortable.Genuine Expedia guest review
There is only one word. Amazing. What a beautiful hotel..Genuine Hotels.com guest review
"Hyatt Canberra - Poor Service"
On arrival absence of bell-boy receptionist unfriendly not welcoming,had to find the concierge to organise parking of car & to attend to luggage. Lack-lustre experience upon arrival was SAVED by John the mature "bell-boy" he was friendly, efficient & extremely helpful. He informed us about Hotel WiFi. Room was clean, tiled floor of the shower was uneven […] and stained, tiles appeared to be dislodging. We attended Melbourne Cup luncheon in the Federation Ballroom. Despite the menu offering alternate food choices catering for vegetarians a lady at our table was told there were no choices. Everyone had to eat the same entrée and mains. I specifically asked in writing when booking the luncheon NOT to be seated in the first row closest to the stage, as last year our elderly guest found this seating position very uncomfortable, this written request was ignored. In the Speakers Bar we asked for drinks & peanuts, we were served chilli nuts, when ordering a second drink we asked for plain peanuts or crisps and were told there weren't any. I requested a cocktail, the bar attendant decided to serve 4 other people then asked someone else to mix the drink, I received it after a 15 min wait. Departure the next day was a better experience, receptions was friendly & John attended to our car & luggage. He is Hyatt Gold, overall the experience was not good. Lapses in overall service do not bode well for a hotel of this calibre. Our bank account has been deducted twice for food and beverage Read moreGenuine Hotels.com guest review
Staff were very courteous and sorted out the uninformed taxi driver. Room service was prompt. Food (room service, tea room and breakfast room) was good. The room was quiet and was of a very high standard.Genuine Hotels.com guest review
Excellent hotel overall. Wifi drops off in certain areas of the hotel however and could be improvedGenuine Expedia guest review
"Lovely old style hotel"
Still a lovely place to stay although i have noticed a number of cost savings has occurred since i started staying here ten years agoGenuine Expedia guest review
Wonderful for a weekend getaway. The restaurant was booked out, so we ordered room service, which was even better in my opinion. Gorgeous Italian marbled bathroom, comfy king bed, pricey full buffet breakfast, but so worth it!Genuine Hotels.com guest review
"Close to various attractions, easy access."
Friendly staff, very well maintained facilities. Flexible valet parking / self serve parking arrangement.Genuine Expedia guest review
"Hyatt Canberra Review"
It was just an overnight stay, but the bed and the room were very comfortable for the three of us. I would recommend the Hyatt to anyone.Genuine Hotels.com guest review
One of the best recent hotel experiencesGenuine Hotels.com guest review
Love the Hyatt- great location, excellent facilities, great staff, smells great.Genuine Expedia guest review
"GREAT PROPERTY /EXPENSIVE BREAKFAST"
HOTEL IS IDEALLY SITUATED FOR ANYONE WANTING CLOSE PROXIMITY TO PARLIAMENT HOUSE ONLY CRITICM/COMPLAINT IS THE $39 BREAKFAST PRICE. IT IS SIMILAR TO NUMEROUS OTHER PROPERTIES THAT I STAY AT NORMALLY $18 / $28 I SUSPECT THAT THE FACT THAT THERE ARE NO ALTERNATIVES NEARBY GIVES THE OPPORTUNITY TO CHARGE THIS AMOUNTGenuine Expedia guest review
"Enjoyed my stay immensely, always do !"
Had the pleasure at staying at the Hyatt last week . Overall my stay was OUTSTANDING . I don't normally order room service however I did this time and my meal was amazing , so good in fact I had the same the following night ! I ordered the prawn and seafood tagliatelle ... So tasteful. THANkyOU Hyatt team you really excellent yourselves . TrishGenuine Hotels.com guest review
"Grand old dame of Canberra"
Family gathering for a special birthday. 12 of us sat for high tea. It was brilliant. Staff so obliging, all requests met with efficiency and smiles. First room had noisy plumbing so we were moved to a quiet balcony room. An excellent two day stay. A gracious hotelGenuine Expedia guest review
"A very nice experience"
We spent one night at the Hyatt for our 25th Wedding Anniversary. We had a wonderful time, and the special rate we got through Expedia made it even better. The black marble bathroom was lovely, the rooms were a good size and the hotel has character that you don't get in a modern hotel. Only a couple of things would have made it better: the room was […] decorated in white and mushrooms and browns, a splash of colour would have zipped it up and made it feel less bland. The food was obviously very beautifully prepared and would have been perfect if the Chef had used less salt. I understand this is a personal preference and I should have thought to ask them to 'hold the salt' but we both woke with raging thirsts during the night- it was really salty. The staff were almost too nice- it's hard to believe someone can be that happy in their work! Anyway, despite those minor things we had a wonderful time and would recommend the hotel for a special occasion. Read moreGenuine Expedia guest review
All aspects regarding accommodation were first class. The location was perfect for our interests.Genuine Hotels.com guest review
Everything was most professionally and personally handled. Staff made our stay welcoming and seamless. They were only too happy to do what they could to assist us in any way. Only criticism that we would have would be with the evening dinner staff (in the restaurant) who were either inexperienced or insufficient to the tasks that they were assigned. Otherwise […] an excellent hotel. Read moreGenuine Expedia guest review
Apart from the generally very high rating we were particularly impressed by the art works.Genuine Hotels.com guest review
"Excellent hotel close to major attractions"
Very comfortable haven close to the major galleries and Parliament making it possible to walk there and also enjoy walking by the lake. Having a wonderful bathroom and the pool / gym complex you can relax in comfort.Genuine Expedia guest review
"Grand Old Charmer in Canberra"
We wanted a night away as kid free, woohoo, and of course living in Canberra it just had to be the Hyatt. We have been to this Grand charmer many times from high tea baby showers to a quiet drink in the Lobby. From the moment you are greeted at the door with the guys in their plus 4's you just feel like you are transported back to the so called good […] old days. We were warmly greeted at reception and our room did not disappoint. We had a meal in the restaurant (al le cart not the buffet) and the service and food were exceptional. I would not hesitate in booking the Hyatt again for a stay. Read moreGenuine Hotels.com guest review
"Expensive but first class"
It is an expensive stay but, in this case, you get what you pay for. I can only rate it as excellent.Genuine Hotels.com guest review
"Such a treat!"
Stayed just one night to attend a nearby wedding. The staff were very friendly and efficient and everyone smiled and greeted us. The hotel looked lovely and our room was spacious and clean. I wish we could have stayed longer! The grounds looked beautiful, especially with the autumn leaves in such amazing colours. It is such a good location - close to […] the lake, to the city and walking distance to the wedding reception at the Lobby. As we left in the morning, the man at the door wished me a happy mother's day - nice way to end a lovely stay. Read moreGenuine Expedia guest review
"Very Nice Stay"
I found this hotel pleasant. It's centrally located, the rooms were very nice, and the staff were generally very helpful.Genuine Expedia guest review
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Please add a bit more to your review. Write about your experience. (required) 1490 charactersGenuine Expedia guest review
"convenient to galleries"
The only complaint about the hotel is the mattress could be replaced with something better quality.We had room service and the dinner was very nice. The room service was very prompt.The staff are all very helpful and obviously well trained.All in all we had a very nice short stay and were very pleased with our choice of hotel.Genuine Expedia guest review
"The hotel was excellent for a business stay."
The hotel was well situated and presented for a business customer. The recreational facilities in the gym are excellent and the food and rooms are first class. The staff were helpful, although in comparison to other hotels I have stayed in, the customer service skills of the reception staff were lacking. A friendly smile and courteous attitude on check […] in goes a very long way. Read moreGenuine Expedia guest review
I have stayed at this hotel a number of times, and each time my stay has been excellent. The hotel has consistently high standards. The location is good - within a short drive or walking distance of many attractions. The only quibble was that the hotel charges for bike hire - and the bikes are not that great. I'm sure management could throw in hire […] with the tariff. There are so many good places that can be reached on a push bike. I would not hesitate to return to this hotel again. Read moreGenuine Hotels.com guest review
Excellent as always.Genuine Hotels.com guest review
"A "welcome back" arrival"
A "welcome back" greeting on arrival at reception was good. High Tea was good, but the waitress needed to pay more attention to refilling the water. Free WiFi was expected and delivered. External paintwork on the building needs some attention. Undercover car parking is expensive at $25, given that the location is in a non-urban area. Overall very g […] ood. Read moreGenuine Hotels.com guest review
"location was perfect"
to be able to just walk next door to a concert was perfectGenuine Hotels.com guest review
A couple of issues with no sheets in the room only th eheavy dooner, and the strugglles to fix it. However the staff were wonderful and looked to help us out with our baby's care as well. the Jazz getting cancelled was disappointing as my wife was looking forward to it, but overall it was an excellent place to stay and we hope to be back.Genuine Expedia guest review
"Australia Day long weekend."
Wonderful! Staff were very friendly and the service was excellent. Will definitely come back.Genuine Expedia guest review
"A Wonderful Few Days in Canberra"
An excellent hotel and we very much appreciated the welcome and hospitality displayed by all the Staff. The Club room experience was most enjoyable as was the gym/pool. The location allows ease of access to all tourist points of interest.Genuine Hotels.com guest review
"Wonderful place to stay while seeing Canberra"
Nothing was too much trouble for the staff, and we were always aware that they were tring to do the very best for us.Genuine Hotels.com guest review
We stayed for 2 nights over New Years and had a simply wonderful experience. The hotel is gorgeous and close to everything. It's had free and valet parking options, the best gym we've ever seen at a hotel, great buffet breakfasts, lovely staff, and well appointed rooms. Cannot fault it!Genuine Expedia guest review
The last time I stayed at the Hyatt was many years ago in the early 90s or late 80s! I had great memories of it, especially the bathrooms and buffet breakfast. The breakfast is still fantastic although we paid on top of the room rate for it, perhaps it was because of the deal we took. Disappointingly, the bathroom floors wasn't even clean with previous […] guests body hair all over the bathroom floor. The hotel stationery in the desk was old still with "Park Hyatt" as the hotel name and including information about the shop which doesn't currently exist. I understand though, that the hotel is going through a major overhaul and the room we had is probably one of the remaining that haven't been renovated yet. It's one of the best locations to stay in Canberra and once the renovations are finished I am sure the hotel will be back to my memories of it during its' days of grandeur. Read moreGenuine Hotels.com guest review
"It was the best!"
Enjoy the luxury of the Hyatt, outstanding!Genuine Hotels.com guest review
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