"Simply a great hotel"
A really wonderful hotel - quality, style & comfort - huge imaculately clean rooms - we do not usually eat in hotel restaurants preferring rather to explore the local restaurant scene - on this occasion we dinned in and the food & service was both fantastic - super steak and excellent prawns- the location is terrific for galleries, museums, Parliament […] House - this is our 3rd stay and when next in Canberra we will be back Read moreGenuine Hotels.com guest review
"close to everything"
very pleasant but hard to find our way to swimming poolGenuine Hotels.com guest review
Service in Promenade Cafe very poor, often no one at desk to get you a table, staff either overworked or forgetful as often items requested not delivered, or delivered some 15 to 20 minutes later.Genuine Hotels.com guest review
"Is this the best hotel in Canberra?"
Beautiful old hotel with modern facilities. Rooms are large and clean. Bathroom is large and beautifully appointed. Could not fault this hotel and will stay there again whenever travelling in that area. Close to all of Canberra's attractions including parliment house.Genuine Expedia guest review
"Hyatt is a nice Business hotel in Canberra"
Comfortable room, relaxing dinner - friendly staffGenuine Expedia guest review
"Close to Lake and cycleway"
Front desk 24 hour - Good No undercover parkingGenuine Hotels.com guest review
Canberra Hyatt a classic old school hotel, originally built in 1920 to house MPs. I wanted a place that is unlike your typical conference hotel, and htis fitted the billGenuine Hotels.com guest review
"Indulge yourself and stay at this old favourite"
We booked a couple of days before our visit for one night in a room with a king size bed. The room was spacious with a large flatscreen TV, the only drawback was that the TV was to one side of the bed rather than at the foot of it which would have been easier to watch. Service was good, it's a lovely 1920s art deco style hotel and we had a great ti […] me. Read moreGenuine Expedia guest review
Lovely hotel but tired and needs a good freshen up.Genuine Expedia guest review
"Excellent hotel and close to all the sights"
Great location and hotel.Genuine Hotels.com guest review
Excellent service. Staff provided great suggestions for dining out. Taxi service very prompt.Genuine Expedia guest review
"Art Deco Class in the heart of the Capital."
I stay at the Hyatt Hotel Canberra every time I visit the Capital (about 3 times per year). I have been doing so for 4-5 years now. It has class, character and an individual charm that you cannot get at just any 5 Star hotel. It's Art Deco architecture and the plus fours of the bellhops ensure that you appreciate a really unique hotel. The High Tea […] is worth the trip to Canberra alone.That you can experience all this and be just down the road from Parliament House, the High Court, a variety of museums and the city centre make the Hyatt Canberra one of my all time favourite places to stay. Internet access is expensive and should be free. Read moreGenuine Hotels.com guest review
"One of the best 5-star hotels in Canberra"
The staffs were friendly and helpfull. Nice, warm and cosy setting. The room was clean and generous. No hassle with parking. We'll stay there again next time :-)Genuine Hotels.com guest review
"centre of the universe"
Fabulous. Ready to go back nowGenuine Hotels.com guest review
Better than expected and resonable room ratesGenuine Hotels.com guest review
An excellent room,good gym facilities,free parking.Breakfast was a bit pricy!!But will definitely stay here againGenuine Hotels.com guest review
"Hotel Canberra Hyatt -best hotel in Canberra"
Indulgent luxury, attentive service, good location for the National Gallery and Library. Excellent food at all meals, superb high tea!Genuine Hotels.com guest review
"Hyatt Hotel Canberra"
It is always a great experience when a hotel has comfort and style like the Hyatt Hotel Canberra. We used to stay there a lot in the past but could not stay at our usual hotel this time and decided to return to the Hyatt Hotel and just loved the experience and service. We will be staying there everytime we go to Canberra in future.Genuine Hotels.com guest review
"Nice Door People"
A good quality experience with very welcoming door staff. Nice attitude about parking. Room service food good quality and nice to be able to get a takeaway coffee from the lounge areaGenuine Hotels.com guest review
"Hyatt Hotel Canberra"
Disappointing. I was rebilled for my stay on my final invoice, when I had already booked and paid online... Some friendly staff, but overall, a difficult stay, when it should have been a breeze in a 5* hotel...Genuine Hotels.com guest review
"The Hyatt Hotel Canberra"
Great hotel with old style and service with modern facilities. Quiet location on south side of lake, but still accessable.Genuine Hotels.com guest review
"Always a pleasure"
A wonderful hotel. Accommodation, food and service all first class.Genuine Expedia guest review
"Unique ambience of the Hyatt"
As usual a pleasant stay however the hotel is now starting to look a little tired!Genuine Expedia guest review
"HYatt, comfort and quiet"
Would recommend. Very comfortable, very peaceful. Rooms are large. Only drawback, Car park has many trees which leave sappy flowrs on vehicle. Had to wash and polish/ claybar entire car.Genuine Hotels.com guest review
"It's a must if you appreciate good service!"
My only complaint is that our room smelled like an ashtray even when we had the air conditioner running while we were out all day. The tiny balconies were scary to stand on with very little room. So I ended up smoking outside the hotel anyway. The staff are extremely friendly, professional and always approachable. Nothing was too much to ask of them. […] Staying at the Hyatt definitely enhanced my experienced from being a simple trip to a holiday experience. Next time I would choose a non smoking room. Highly recommended. Read moreGenuine Expedia guest review
Hotel maintains its excellent standard.Genuine Hotels.com guest review
"Hyatt's Worst Hotel"
The hotel is living on its past. I was told that the Hyatt was the pace to stay - this was my first trip to Canberra - and while it has an excellent location and looks good, everything is a bit tired in the room I stayed in (and the half-flush on the loo did not work). Things went wrong on arrival. It took nearly half an hour to check in - there was […] only one receptionist and she clearly did not know what she was doing. She initially said that my room was not ready (at 6.00pm on a Sunday evening) but then confirmed that it was. She had enormous problems with my credit card, declaring that the problems were caused by the new equipment, despite the card reader and computer palpably being ancient. I am sure she checked me into the wrong room because although I had booked a smoking room, which she confirmed, there were no ashtrays in the room. On the second afternoon the room room had not been made up when I returned at 5.45pm. I called Housekeeping but no-one answered. The Front Desk sent someone who said it would take 20 minutes and so I went to a common area to read my book. I returned 30 minutes later to find two other Housekeeping staff if my room, one of whom said that I had left my door open. I said I had not and began to explain but she interrupted me to say that I had. From this I deduced that the person making up my room had left (with the room not quite finished) and left the door open. While now exactly a high theft risk this is totally unacceptable. Read moreGenuine Expedia guest review
Great stay from th emoment we were greeted getting out of our car through to reception. Very nice staff at breakfast also who engaged in conversation with interest.Genuine Expedia guest review
Exellent doormen, helpful, polite and welcoming the following morning...with your name!Genuine Expedia guest review
We were very impressed with how well this Historic Hotel was maintained. The quality and service was a lot better than we have experienced at some suppposedly new hotels.Genuine Expedia guest review
"Five star experience at the Hyatt in Canberra"
We were expecting a 5 star experience but were quickly upset. The room was very damp with a water leak problem. After immediately contacting reception to report the problem, we were moved to an upgrade room complete with outdoor verandah. This is really what we wanted to experience. We could not complain about anything else-it was all first class. The […] room and hotel facilities were excellent. We had a late night coffee at we're able to purchase a buffet desert each at reasonable cost in the restaurant. Read moreGenuine Hotels.com guest review
"Hyatt Hotel Canberra"
Excellent service on arrival as I needed the assistance of a wheelchair. The staff were most attentative and helpful, perticulary at meal times when they asked what I required and then went and got it for me, They returned frequently to see if I needed other assistance. Excellent accommodation, excellent service.Genuine Hotels.com guest review
"Hyatt Hotel Canberra"
Best hotel that i have stayed at and will be staying there in the near future. First class service.Genuine Hotels.com guest review
"Great short stay"
Had stayed in the hotel years ago. This is my repeated visit for leisure. Still the same level of comfort in room, courteous staff and wonderful surroundings. I was assigned a disabled king size room, probably due to full booking. However, it's close to the lift. The room is well sealed as the weather was very cold in Canberra -6 deg c at night. Both […] the room and the bathroomm are spacious and well stocked with toiletries etc. I'm glad to see the green policy card in the room. It's what one expects for a 5 star hotel. Especially love the buffet bar for dinner. The main course was ok as it was a bit salty for me (double cooked duck confit) but it was not a big issue. Would love to try the high tea next time. Read moreGenuine Expedia guest review
Aamiaisen taso oli huono, ja aamiaistarjoilu ei toiminut. Yhtenä aamuna viidestä, sain ruokasalissa tilaamani juomat ilman että useita kertoja joutui pyytämään niitä toimittamaan.Loppulasku ei ollut oikein. Jouduttiin korjaamaan.Genuine Hotels.com guest review
"Excellent quality of service, care and in style"
Personnel et service exceptionnels à tout niveau.Genuine Hotels.com guest review
エントランス部分は、昔ながらの建物が残っており、また週末の午後のアフタヌーン・ティーは一度体験する価値があります（要予約）。近くには、オーストラリア国立美術館など文化施設あります。ただし、市内にはちょっと距離があるので、市内に用事がある場合には少し不便かもしれません。Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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