"Non smoking is not truly non smoking"
Every thing was good especially the friendliness and professionalism of staff. The only thing that caused us a real problem was the fact we specifically requested 2 non smoking rooms. As soon as we arrived at our room we saw ash trays and also the smell of smoke that the hotel tried to cover up but was not able to. My wife is very much impacted by smoke […] smell so it caused our stay to be uncomfortable. Read moreGenuine Hotels.com guest review
"Polite and helpful staff"
Most hotel rooms are about the same. The difference is the attitude of the staff. This is a first rate operation. Clean, efficient and well equipped. All employees were polite and helpful.Genuine Hotels.com guest review
"All great except for the pull-out"
We had a very pleasant stay. Everything was very clean. The bed was comfortable, and we didn't hear any hall noise, which is saying something as there was some kind of convention for high schoolers going on. We booked a suite so that our son could stay in a separate room. This would have been great, with a tv in each room, except the pull-out sofa had […] the worst mattress I've ever experienced on a pull-out. There was nowhere you could lay that you couldn't feel springs poking you. We finally put the sofa cushions on top of the mattress and the sheets over those just to make it bearable for the night. If it wasn't so late that we discovered the problem, I would have asked for another room. We notified the front desk the next morning, so hopefully it will be fixed. But if you get room 206, check the pull out mattress when you arrive. The breakfast was nicely varied, and the cheese omelets were pretty good! Read moreGenuine Expedia guest review
Bed was a little firm. Neighborhood was a little secluded but overall was convenient. 10 minutes from a lot of shopping and eating. Lobby is nice and staff were friendly. Room was cleanGenuine Hotels.com guest review
"Great place to stay"
Friendly staff, fabulous morning breakfast. Has a large, beautiful lobby with lots of seating.Genuine Expedia guest review
"Clolse to Shawnee Mission Hospital"
Freshly baked cookies were offered when we arrived which was a nice welcoming touch. The bed was comfortable and the hot breakfast was good and offered several hot menu items (bacon, eggs, waffles), as well as fresh fruit, yogurt, cereal, muffins, etc., Pretty good value for the price.Genuine Hotels.com guest review
Maintenance lacked a bit, the snack bar were very expensive but overall the experience was pleasant.Genuine Hotels.com guest review
Overall my wife and I were very pleased with our stay. The only complaint that we have is that the bed was too firm and the pellows were way too soft. Some people may like that, but we do not. Other than that, this was a great hotel experience.Genuine Expedia guest review
I would have liked better and more seating for breakfast, by 9am, small selection of food left. The whirlpool was not working, not much came out of the jets.Genuine Hotels.com guest review
"They were very helpful find places for us."
We did not know where a place was. they helped us find it.Genuine Expedia guest review
Stayed at the Hampton near the kc airport last summer and tried a different one this time. Love the rooms and the service. As long as this doesn't change I will use hamptons from now on!Genuine Hotels.com guest review
"Typical hampton high standards"
Excellent value and receptionist told us about a great BBQ place. ThanksGenuine Hotels.com guest review
"Not recommended at all"
Extremely bad experience. Dirty bathroom, sheets were not changed from previous customer, no drapes on full size windows (no privacy on 1st floor room), extremely unprofessional reception attendant. All in all, will never stay at a Hampton Inn because of this experience. I complained, and the general manager offered to deduct $4 total from the 4 day […] stay, yes $4! Read moreGenuine Expedia guest review
Fantastic stay! We had a late check-in and had requested a crib, and when we got there the crib was already in the room. Only suggestions are sheets for the crib and something to make the bathtub not quite so slick. Thanks for a great experience!Genuine Hotels.com guest review
Reserved a dbl bed room and received a king suite. One person got stuck with an uncomfortable roll away.Genuine Hotels.com guest review
Good experience. Make sure to draw the curtains because the lights in the parking lot are bright. Great bang for the buckGenuine Expedia guest review
"Great hotel - great value!"
We used this hotel for a stop over and were pleased with everything that we encountered. The room was up-to-date in decor and very clean. The bathroom was spotless. The front desk help was courteous and helpful. The breakfast bar was by far one of the best we have encountered and include fresh fruit mix, waffles, scrambled eggs and sausage, cereals, […] pastries and juices. The presentation was quite pleasing and the help was very carefully keeping it stocked with the breakfast crowd's heavy use. We will definitely stay here again should we have the opportunity! Read moreGenuine Expedia guest review
"Suitable for our needs"
ROOMS - Could use more care (to remove stains on curtains, for example) but were clean. One room had a full kitchen with a fridge, stove, and microwave--as well as pots, dishes, and utensils in the cabinets and drawers. POOL - People in our party had fun in the pool; though it had a strong chlorine smell one morning, it was better by nighttime and other […] mornings. BREAKFAST - Food for the free breakfast was varied and usually well-stocked. I liked that the seating allowed for more open or more private eating. HOTEL SERVICE - The knowledge and personality of the staff was sufficient. They aren't the most professional call-takers and are more considerate in person. The receptionist for check-in didn't ask for a card for incidentals, which became a minor issue at check-out; however, it was midnight when we checked in, and she was friendly. Also, another receptionist printed out a map and instructions for us when we asked for help finding a nearby street. LOCATION - It's on a side road that is parallel to I-35, tricky to get to the first time, but has little traffic. It takes only a few minutes to get to Quivira Road or Shawnee Mission Parkway. OVERALL - We enjoyed our stay and might stay there again. Read moreGenuine Hotels.com guest review
"Ok, but won't go back"
Took three different rooms to get a clean one when we were checking in. Breakfast was good, but the eating area could have used some attention throughout the breakfast time.Genuine Hotels.com guest review
"convenient to down town and vacinity"
It was very pleasant and the breakfast was the bomb.Genuine Hotels.com guest review
The room was dirty, broken shower head, shower door was off track and broken, the coffee pot is actually located in the bathroom - YUCK! The walls are very thin as you can hear everything in the hallways and surrounding rooms - not to mention the road noise which was quite over whelming. The breakfast was adequate, the pool was very over chlorinated […] and I couldn't see the steps let alone the bottom due to the cloudiness. Hot tub was empty and 'under construction'. I would not recommend nor would I book again. Read moreGenuine Hotels.com guest review
Wonderful service of staff. Very friendly! If you get stuck there (i.e. snow storm) the tv channel selection sucks.Genuine Expedia guest review
Very Comfortable. I was there 5 days and the breakfasts were not the same the entire time! Excellent!Genuine Hotels.com guest review
"Great place to relax and enjoy!"
It was wonderful.Genuine Hotels.com guest review
Very nice facility, will choose to stay there again when in town.Genuine Hotels.com guest review
"I will stay here again..."
Everything was excellent from the front desk staff (very friendly), to the room. The only thing not excellent was the shower head. I guess it needed to be cleaned, or replaced. 1/2 the water did not come thru the nozzles, but out of the bottom portion of the head which reduced the pressure. Maybe it was cracked. Overall, I would stay here again. Price […] was very good too. Read moreGenuine Hotels.com guest review
Nice job by the staff to maintain a nice property.Genuine Hotels.com guest review
Nice, clean hotel, friendly staff, very courteous.Genuine Hotels.com guest review
Great variety for free breakfast. Comfortable, modern lobby with 2 guest-controlled televisions made it a great place to wait for family still getting ready to go. Convenient location right off the highway. Variety of fast food a couple blocks away.Genuine Expedia guest review
"Breakfast was a plus."
The front desk staff were pleasant. The breakfast staff were very courteous and helpful. Was great having a breakfast provided which is why we booked the room here. Thanks.Genuine Hotels.com guest review
"will never go back"
Air cond. in room made lots of noise, hot tub did not work, pool dirty, trash cans in breakfast area not dumped until they ran over, coffee in lobby not kept hot and fresh. If it I had not already paid for the 2nd night and it was not refundable would have went elsewhere. Hampton should take their name off this one.Genuine Hotels.com guest review
"We enjoyed our stay."
Hotel was nice, clean and quite. Breakfast was good. We had a problem with the comfort of the pull-out bed and the staff quickly fixed the problem.Genuine Expedia guest review
The staff was very polite and helpful. They were super nice to our children as well. The hot tub was having some issues, but the manager was very polite and apologetic about it and it was being fixed. The free breakfast was one of the better ones we have had. the eggs were real, the sausage patties were yummy and you could make waffles. There was also […] french toast sticks, hot oatmeal with various toppings, fruit, cereal and juice. Read moreGenuine Hotels.com guest review
"Great value for price and location"
Great value for price. Rooms were very "standard" connected room/suite style guest rooms. Spacious and had been noticeably updated and well maintained. Clean with good service. We did not take advantage of pool or amenities but breakfast was good and had a hot/cold variety. Overall very pleased with the stay and value for this area.Genuine Expedia guest review
Unfortunately the room fire/smoke alarm had been removed and a hole was in the wall above the bed, which scared us. However, true to Hampton's "satisfaction guaranteed" policy, the manager gave us a credit for the entire overnight bill. Other than that maintenance issue, the hotel was great, and the service was obviously reflective of the Hampton policy. […] I would stay here again if in the area. Read moreGenuine Hotels.com guest review
"Slightly out of the way but a good bargain"
The room was large and very nice for the price. The toilet was not working properly which was an inconvenience with two small kids.Genuine Hotels.com guest review
The Hampton is always one of my favorite hotels to stay at. This is the first time I have ever had a problem with one and its a bit minor. The key card failed 3 times and I had to have it reprogrammed at the front desk. Maybe they started to just recognize me, but one time at the front they didn't even ask my name, I just handed them the card and said […] not working for room #. Wonder if anyone with a key could get it reprogrammed to get into any room. Read moreGenuine Hotels.com guest review
rooms were clean/bathrooms quite clean/beds were sooo comfortable/good service for the breakfast- would definitely recommend-worth the moneyGenuine Hotels.com guest review
I was expecting a middle of the road hotel for my 13 year old son and I, but was pleasantly surprised by the cleanliness and the contemporary decor.Genuine Hotels.com guest review
The staff at the front desk were very friendly and helpful with our questions. The free breakfast had a great variety of hot and cold items and was probably the best I've had! The kids enjoyed the pool, which was clean and well maintained and I used the fitness room as well. We were very pleased with everything and everybody at this hotel!!Genuine Expedia guest review
Was a great place to stay and we had zero issues. Our room was clean and the staff was friendly.Genuine Expedia guest review
"A Good Experience"
It's a little hard to get to. A little pricey, but for the most part it was clean, food was good, help was nice and friendly a good experience.Genuine Expedia guest review
I found that the hotel was realy first class. The only thing I did find was that the room service did not vaccum each day.Genuine Expedia guest review
"Dirty Hotel, Lost Staff"
we checked in only to have to be moved to another room because the room we had did not have a microwave like we were told. Got to our second room and one of the bed had what appeared to be blood stains on it. The room conditioner wouldn't get very cold. 76 was as low as it got after being set at 64. The hot tub that they offer in the pool room was luke […] warm and the jets had NO PRESSURE. very disappointing when drove 3 hrs to hopefully relax in the hot tub. For the price your are better off finding a different hotel that is cheaper because at this location you pay for the name, not a quality room. Read moreGenuine Hotels.com guest review
"Hotel in Kansas City"
Staff was friendly and very helpful. Hotel was in very good condition and had all the amenities that any one would want. The room was clean and was very quiet. thanks fro a great stay and the breakfast was great!!! would stay there againGenuine Hotels.com guest review
While the lobby look absolutely gorgeous, the hot tub was out of order, the TV operation was agravating and hardly any family choice of stations. Toilet was so low to the floor I felt I was on my knees.Same priced room at anouther hotel nearby offered more for the money. Won't return here unless other better choices are unavailable.Genuine Hotels.com guest review
Stayed for 3 nights, our room, the hotel lobby, breakfast area, swimming pool and spa were very clean. Everyone was very polite and courteous. The staff made our short stay very enjoyable with suggested places to eat, shop, and tour. If in the area again, we will stay here again if bookings permit.Genuine Hotels.com guest review
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