All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
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1717 Collins Avenue, Miami Beach, FL, 33139, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 818 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.5
  • Comfort
    4.0
  • Condition
    4.3
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great choice!"
amazing hotel great service excellent location! would def recommend to a friend or come back in the future!
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
justin
US
2.0 / 5Fair
"Noisy hotel"
My room was very noisy. There was a loud thumping sound that was noticeable off and on during my entire three day stay. I finally complained to the front desk. They told me they would investigate the source of the noise, but I never got an answer and the sound continued.
Genuine Expedia guest review
Other trip Mar 14, 2015
Bill
US
5.0 / 5Outstanding
"Great hotel and service- in the great hotel spot"
Property is small and the rooms "tight", but that is a given- and since you are in heart of South Beach, you should be in the action and outside. Staff was wonderful and acted as though they really cared- they went out of their way to provide service. We had several instances where the staff was really "living the brand"- if you owned the property or responsible for its management you would be proud.
Genuine Expedia guest review
Other trip Feb 25, 2015
A Traveler
US
5.0 / 5Outstanding
Second time here - nice, good bar, nice pool, great rooms, very nice staff
Genuine Expedia guest review
Other trip Feb 25, 2015
Rick
US
3.0 / 5Good
"Surfcomber review"
Not a bad place but pretty pricey. In hindsight I would pony up and stay at SLS or the Loews. Great location as far as the pools and ocean and bars etc. Rooms are small and bed is tiny.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
william
US
3.0 / 5Good
"Southbeach adventure"
Small accommodations considering price. But going to south beach was disappointing
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
2.0 / 5Fair
"Just okay and they're much better values in sobe"
Room was tiny with. They upgraded us to a patio view . They hotel had an old smell.
Genuine Hotels.com guest review
3 night family trip Feb 8, 2015
Bryan
US
5.0 / 5Outstanding
"perfect amenities"
Perfect amenities (restaurant, pool, and pool bar). Friendly and very helpful staff. Leslie at the pool was particularly a star!
Genuine Hotels.com guest review
3 night trip with friends Jan 31, 2015
eugene
US
2.0 / 5Fair
"Not impressed as much as everyone else..."
Great surrounding area. Very convenient. Room is so small you can't even put your luggage down. It's nuts. The bathroom is like a closet and when you really look at the way Kimpton slapped together a few nice looking tiles to cover up the Doubletree you see it was just a mask over what could have been a really nice overhaul had they taken the time. The food is $$$$$$$ THOUSANDS of dollars - seriously. 4 Croissants and two juices cost me $54.00 - LOL. That's hilarious. And the service was ok. But, the deal is that it's in a really posh area and you're paying for the real estate, not the service, not the food, mediocre at best. But, all in all, the pool is really nice, the fact that the beach is right outside your door and the drinks are flowing all day long means that any alcoholic who has a problem with self-image can definitely get their groove on because they'll be staying at a nice hotel in South Beach with a $20 drink in their hand. Good deal. All in all, I've stayed at better Marriotts but, quite honestly, the South Beach Scene is what makes this hotel charge $400+ a night for their all but teeeny tiny rooms that could fit a metrosexual and his buddies .... Not very impressed to tell you the truth Kimpton.
Genuine Hotels.com guest review
3 night business trip Feb 3, 2015
Nicole
US
4.0 / 5Excellent
"Pleasant stay"
A centrally located property. Rooms are small and the view of the alley was not pleasant at all. The staff is very friendly.
Genuine Hotels.com guest review
2 night business trip Feb 5, 2015
John
US
3.0 / 5Good
Great place...but really small bathrooms and lousy showers. Also tiny elevator, which is slow. But, super friendly and helpful staff, great location, lovely pool area. Great coffee/tea service bright and early, and complimentary wine hour which were great. Rooms are small, yoo. But, nice overall feel to the place.
Genuine Expedia guest review
Other trip Feb 7, 2015
Randy
US
5.0 / 5Outstanding
"Great Time at SurfComber Hotel!"
Love Kimpton Hotel Brand. I've stayed with them before.
Genuine Hotels.com guest review
2 night romance trip Jan 31, 2015
Bryce
US
2.0 / 5Fair
"Disappointing"
Rooms were extremely small. They were not very clean. Bathroom was extra small. Air ventilation poor. Bed had a huge lump in it. Valet service was extremely slow. One night waited 45 minutes for my car.
Genuine Hotels.com guest review
5 night business trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Surf's Up"
Klimpton Hotels are always cool and the Surfcomber carries on the tradition. Located ON THE BEACH in the beautiful art deco zone of South Beach, the Surfcomber is a delightful resort hotel. The staff were outrageously friendly, helpful and courteous. The room, while tiny, was very nice and the bed the most comfortable I can remember in a hotel. The beach is fantastic, but I was put out about the attendant wanting extra for a beach umbrella.
Genuine Hotels.com guest review
2 night romance trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Mid-week stay"
Great staff, pool and beach staff out there were exceptional
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
2.0 / 5Fair
"Horrible Service. Nice Property."
Great property, but the food and beverage service was slow, unorganized and honestly, not very good. Food is mediocre. Cocktail service was horrible. Staff was not friendly and no urgency in their jobs. Unfortunately, it was so bad I would NOT RECOMMEND this property to a friend. The location and look is exceptional, but without a strong experience, you're left frustrated.
Genuine Hotels.com guest review
3 night trip with friends Jan 16, 2015
Joseph
US
4.0 / 5Excellent
"Nice hotel close to it all incl beach!"
Friendly & helpful staff. Small clean & nicely updated hotel in the center of south beach!
Genuine Expedia guest review
Other trip Jan 22, 2015
pina
US
4.0 / 5Excellent
"Kimpton is always good"
Great Kimpton property
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
john
US
2.0 / 5Fair
"New Year's Nightmare"
Booked last minute and paid the price... The rooms are older and small in size. They have been updated in the past couple of years but it didn't help much. If you are looking for a real 4 or 5 star hotel in South Beach this is not the place to stay. The air conditioning ducts leaked water into the closet and all over our clothes. My wife had a couple of very expensive dresses (over $2,500/each) hanging in the closet for our New Year's eve parties and they were soaked. The front desk "manager" offered to "throw them in the drier" for us -- but after a few harsh words realized that the hotel was going to have them professionally cleaned. I typically never write reviews but couldn't resist telling our story.
Genuine Hotels.com guest review
4 night family trip Dec 30, 2014
Gary
US
4.0 / 5Excellent
"Stayed at the Surfcomber for New Years."
We have stayed at several South Beach hotels, and this was on par with any of them. It is a beautiful property and tge staff is delightful. There was a mix up when our room was double booked but this was straightened out quickly and to our satisfaction.
Genuine Hotels.com guest review
3 night romance trip Dec 30, 2014
James
US
3.0 / 5Good
"Nice hotel."
Liked the social club and pool area. Bedroom and bathroom small. Room didn't smell fresh.
Genuine Expedia guest review
Other trip Jan 1, 2015
ladi
US
5.0 / 5Outstanding
"Great South Beach Hotel"
Great hotel in the heart of South Beach, I have personally stayed at over 10 other hotels in the vicinity including icons such as the FB and the National and its safe to say we will be back to the Surfcomber next year. The beds are great and rooms clean and newly renovated. The staff inside and on the beach were terrific- Benji
Genuine Expedia guest review
Other trip Jan 1, 2015
Benji
US
4.0 / 5Excellent
"Nice, hip and doggie friendly hotel."
We liked it here, we may stay here again or try another one of the swanky hotels in the area. We really liked the neighborhood and location - close to Lincoln Drive. Pool area was great, and we loved being able to have our dog with us. However when we checked in I asked for doggie bowls and a dog bed and it took them a while to bring them up to us. That was my only complaint.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Nancy
US
5.0 / 5Outstanding
"Nice Hotel, Great Staff, Great Location"
The hotel itself is only 3 stories, which was a surprise as most of the hotels next to it are taller and more floors. This gives the hotel a more intimate and non-overbearing feel. Pool and outside area we're great. Food in lobby restaurant was tasty. Rooms were a little small, but well done.
Genuine Expedia guest review
Other trip Dec 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and friendly"
We have stayed their several nights with a baby. Staff was friendly and very helpful. We liked the room and the closeness to the beach. The breakfast was way to expensive
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
3.0 / 5Good
"Pool or Pond?"
We've enjoyed staying at any of the Kimpton brand hotels as they are current, fun, friendly and easy to navigate in size. Unfortunately when booking this Florida vacation we were never notified that the entire outdoor public spaces including the pool and the gym were closed to all hotel guests for the length of our stay. Apparently they rented these spaces out for a private event and never notified the guests who booked through Expedia or another outside company. This was very disappointing as the main reason we reserved this hotel was because of the outdoor pool and amenities. The staff was apologetic but that's as far as it went. They did give us day passes to another hotel pool and gym facilities but all in all there is nothing like walking to the pool from your room and not having to deal with walking to another hotel.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
4.0 / 5Excellent
"Really nice hotel close to the beach"
I have stayed at the Surfcomber since the 1990s and since Kimpton took over, it has become one of my favorite hotels in Miami Beach. It is clean, safe, has good service, a nice pool and good food. The rates are reasonable particularly given what you receive in return. The staff is really great and attentive and it ideally located.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Experience"
Took the family for Thanksgiving - 2 rooms. Service was impeccable from the front desk to the valet parking to the maid service. Amazing location on the beach. Pool is incredible. Would absolutely stay at the Surfcomber again.
Genuine Hotels.com guest review
4 night family trip Nov 25, 2014
A Traveler
US
4.0 / 5Excellent
"Great for families"
The rooms are older, meaning we could hear neighbors, the bathroom was cramped. The staff were really nice. Location was outstanding - close to everything. Tons of freebies like drinks, food, wifi, wine, coffee daily. The beach was perfect. Hope to return one day.
Genuine Hotels.com guest review
5 night family trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome Hotel!"
Amazing staff made you feel like a VIP! Hotel is chic, clean, and perfectly located. Will definitely go back with my family again!
Genuine Hotels.com guest review
5 night family trip Nov 13, 2014
Charles
US
1.0 / 5Poor
"Never Again"
We arrived early and were told the room was not ready as expected. They said they would get it ready as soon as it was vacated at 11:00am. Did not get a room until 2:00 and never told why....we had to make a real scene. Was not worth the headache as the rooms are like something in a dorm. Furniture looks like something from IKEA and just about as comfortable. The bathroom is tiny ( actually much smaller than tiny). Just a shower with little pressure. And this was one of the nicer ocean view king rooms. Hope you like bass b/c the music by the pool rattled the windows well into Sunday night.
Genuine Expedia guest review
Other trip Nov 25, 2014
Tio
US
5.0 / 5Outstanding
"Perfecr"
Staff was awesome Nice having a fresh juice bar
Genuine Expedia guest review
Other trip Nov 21, 2014
R
US
4.0 / 5Excellent
"Very nice experience"
Our daughter had her wedding at the surf comber . The staff was extremely friendly and helpful . Food was excellent . Great service. We were very pleased .
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great pool, great service, overall excellent"
We had our wedding at the surfcomber and all our expectations were met. We highly recommend the hotel to stay at or to have an event. The staff is very friendly, the food is great, and the location is perfect!
Genuine Expedia guest review
Other trip Nov 20, 2014
bianca
US
5.0 / 5Outstanding
"Awesome!!"
Very nice stay, hotel bed very comfortable, quiet and beach was wonderful!!
Genuine Expedia guest review
Other trip Nov 20, 2014
Jackie
US
2.0 / 5Fair
"Disapponting"
We booked this hotel and room via internet for 4 persons. Room was advertised as big room for 4 with double beds and sofa. We got small double bed room without towels etc. to 4 person. One person had to sleep on the floor! Room was also beside the main aircondition center and the noise was terrible! Very dissapointing! Also there was a lot of extra costs above the very expensive room rate!
Genuine Expedia guest review
Other trip Nov 20, 2014
Travel group
US
3.0 / 5Good
"Nice location, not up to Kimpton standards"
Great location and staff is friendly. Rooms are very small with view of a wall out the window and smelled of strong cleaning solution.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
A Traveler
US
2.0 / 5Fair
"Not worth it!!!"
Such a small bathroom!!no real amenities! Not worth it
Genuine Expedia guest review
Other trip Nov 16, 2014
D
US
5.0 / 5Outstanding
"Perfect place for South Beach getaway"
I love this place. The front desk staff was superb...they had great restaurant recommendations, always had a great attitude and were very helpful. The only issue we had was the maid service didn't clean properly over the weekend (the bathroom vanity wasn't wiped down at all). The weekday cleaning staff was great.
Genuine Hotels.com guest review
3 night romance trip Nov 1, 2014
Alisa
US
4.0 / 5Excellent
"Surfcomber"
The service staff tried very hard. The rooms were not luxurious and were small. Poor wayer pressure in the bathroom
Genuine Hotels.com guest review
3 night romance trip Oct 30, 2014
Lawrence
US
4.0 / 5Excellent
"Great for business"
Was there for a business trip, and loved the location and the happy hour!
Genuine Hotels.com guest review
4 night business trip Oct 23, 2014
Michele
US
5.0 / 5Outstanding
"Relaxing fall getaway"
We had a wonderful relaxing stay at the Surfcomber! We felt every concern or need was attended to immediately. Shout out to Kenneth at the front desk! He was a delight to see every morning! We would definitely stay here again.
Genuine Hotels.com guest review
4 night trip with friends Oct 18, 2014
Rachel
US
5.0 / 5Outstanding
"Wonderful service and location"
Absolutely every single staff member we met was extremely pleasant and service minded. That was really extraordinary. Location is also outstanding with direct beach access and a two-minute walk from Lincoln Rd. Standard rooms are not great; had to upgrade in order to get OK rooms. Pool and other common areas were very nice indeed.
Genuine Hotels.com guest review
3 night trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel with relaxed atmosphere close to Beach"
Nice decorated hotel with relaxed atmosphere. Rooms are ok, but not terrific. Double double rooms are too small for 4 People and certainly not 200 sq ft. Bathroom way to small. Personel is only looking for tips, hardly can say goodmorning. It's all about the money. Restaurant has not a good balance in price vs quality. Hotelrooms are very 'noisy', thin walls.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
US
3.0 / 5Good
The room was not very clean. The bed sheets had hairs all over them when I got there.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great location!"
I cannot say enough about the staff. Nothing short of amazing! I never thought staff would be a concern when booking a hotel but what a difference they made in our stay. The hotel could use some updating but nothing terrible at all. The only complaint I would have was lack of music/entertainment poolside at night. The hotel was within blocks to shopping, nightclubs, and anything you could possibly need. Will definitely be staying next year for the annual SoBe trip!
Genuine Expedia guest review
Other trip Oct 19, 2014
Carly
US
4.0 / 5Excellent
"Great Location, Extra Fees"
Spent two nights at the Surfcomber in South Beach after a week in Key West. Hotel was adequate. Rooms were relatively small, bathroom was very small, but all renovated and in good condition. No view (our room faced the wall of the adjoining hotel about 4 feet away), no balcony or patio. There was a $20/day resort fee, regardless of whether you use anything. Beach chairs and towels are included, but an umbrella is another $20/day. We didn't even ask how much to use one of the cabanas by the pool. Very convenient location, easy/cheap to get to/from the airport on the 150 Metrobus. About 2 blocks to the Lincoln Avenue mall, and about 3 blocks to the South Beach art deco hotel row. The Asian restaurant across the street was fabulous.
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2014
Cheryl L
US
5.0 / 5Outstanding
"Comfy bed convenient location friendly staff"
This hotel has everything you need and more. Seriously considering buying one of their beds for my house
Genuine Hotels.com guest review
2 night business trip Oct 10, 2014
Winnie
US
2.0 / 5Fair
"Disappointment"
I had to change rooms 3 times. All the rooms I was assigned, had an annoying buzzing sound in them. Most likely from an internal or external fan. Windows were very poorly isolated, as well as doors, so it was basically a noisy hotel. The staff were Nice though and tried to accomodate, but they could not help the noise. Had it not been for this annoying buzzing I would definitley reccommend the hotel. But they need to fix this before I og back there.
Genuine Expedia guest review
Other trip Oct 13, 2014
Andre
US
5.0 / 5Outstanding
"This is an exceptional hotel!"
Nothing to complain about! The room was well appointed, very comfortable and also very quiet. My wife and I spent three days there and we had a wonderful time. Every staff member was exceptionally pleasant and helpful. And, the free wine bar happy hour between 5-6 pm only added to the great time we had. With alloy this and the beach, restaurants and shopping literally only steps away, we highly recommend the Surfcomber to anyone.
Genuine Expedia guest review
Other trip Oct 12, 2014
Ron
US
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