"traditional family friendly"
easy to get around Warsaw. good breakfast with a nice selection. good coffee. if in the area I will stay there again.Genuine Expedia guest review
"front office staff made several errors"
the front desk staff made errors that caused us problems. Our first night they told us we would need to change rooms in the morning for the next nights. then our last night we come back to the hotel aroun 6:30 to discover they tried to put someone else in our room. They had us as a "no-show" even though we had been there already for 2 nights. We had […] to wait for a long time behind guests checking in to try to get it fixed. Then they could not fix the paperwork so they told told me that in the moring before we check out, I needed to sign new paperwork. What a confusing mess. Nothing was offered us as compensation for their ongoing errors and inconvenience.. Read moreGenuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
"NO HOT TUB!!!"
They advertize a hot tub, but we found out that it has been out of commission for over a year, and they are not planning on putting in a new one...we were greatly disappointed, because that is why we chose it over other hotels in the area.Genuine Hotels.com guest review
The customer service was excellent and the room was clean. Bed was one of the best I slept in for my bad back.Genuine Hotels.com guest review
Hotel was clean and comfortable. My family needed a quick overnight stay and the hotel was perfect for our needs.Genuine Expedia guest review
"Laundry? Bring your own quarters."
Room and service were fine, with one bizarre exception: There was no bill changer for the laundry room, nor was the front desk prepared to provide that service! Who travels with four dollars or so of quarters in their pocket/purse!Genuine Hotels.com guest review
The breakfast "scrambled eggs" were HORRIBLE! I believe they were powdered eggs. If you cannot provide REAL eggs, then PLEASE remove them from the offerings. The sausage patties were equally as bad. I would advise to keep to a minimal offering without these items. I threw away my entire plate and was extremely disappointed.Genuine Expedia guest review
The hotel had the wrong room for us because we booked with another company. The staff at the Comfort changed the room no questions and no hidden charges. Not to shabby I must say. When we can afford it we will stay agian.Genuine Hotels.com guest review
"Need service improvement and not worthy their pric"
Need improvement of staff and service.... I called a front desk to change my towels. Surprisingly a front desk staff asked me to bring them down.... Never heard this any hotel....Genuine Expedia guest review
Holet was well maintained. It was close to everything in Warsaw, IN. Great breakfast! Positive staff. Enjoyed the four day stay.Genuine Hotels.com guest review
"Good night stay"
11/16/14 Brownsfan82 Brownsfan82
We have to admit this is quite a nice hotel with popcorn and cookies in the lobby upon arrival. Nice staff. We enjoyed the rooms had a microwave and fridge. Beds were comfortable and room was large. It is true, as for a room in the rear, very quiet. I'd like to thank the hotel staff for a good nights rest.
"Avoid this hotel"
09/19/14 David B
From the time I checked In to the time I checked out, this hotel was a disaster.The phones were dead in the room, the bed had springs coming thru, the hot breakfast was barely edible- eggs were dry, sausage was overly salty & the milk was not marked whether it's whole milk or 2 percent or fat free.The attitude of the hotel's management was poor & I would never stay at this hotel ever again.
"Dirty, bug infested, poor excuse for a hotel"
We reserved the king suite for our anniversary. Upon arrival the fire place did not work, instead of trying to fix it or call maintenance, they told us they would discount the room. We were upset that they didn't even attempt to fix it. After going to a play and returning to our room, we noticed several dead bugs in the room and a noticeably unclean room. Still trying to make the most of it we went to bed only to find a live bug in the bed! We immediately packed up in the middle of the night. We collected the dead and live bugs and took them to the front desk and took pictures of the spider eggs at the base of the bed. I have never stayed at a dirtier hotel in my life and to top it off the manager on duty was unapologetic because there were new customers arriving and did not want to alarm them. Absolutely the most horrific experience and our anniversary ended with us driving home at 230 in the morning.
"Great staff, but.."
08/28/14 Mary L Indianapolis, Indiana
Positives: friendly and responsive staff, convenient location, great breakfast selection, quiet & clean room, & fast, reliable Wifi. :-) Negatives: fitness center: a/c was broken & treadmill was malfunctioning. Would I stay there again? Not sure: I know that hotels can't cater to everyone, but as a frequent business traveler, exercise and options for food prep or storage are important to me. So, the fitness center problems & paying for a room upgrade merely to have access to a microwave and fridge were a disappointment.
08/09/14 Rusty1cub Indianapolis, Indiana
I was in Warsaw for a wedding and spent one night at the Comfort Inn. Check in was efficient and the manager accommodated my request for a late check out the following day. The breakfast was good and choices were more than adequate. I was very happy to have stayed at the Comfort Inn.
"Awful visit. Terrible service "
Do yourself a favor and steer clear. Dated and dirty decor. Slow check in. Nasty flies in lobby. Do I need to go on, because I can. Parking lot needs repair and the layout is awful. Way overbooked for what they can handle in the pool and breakfast. Not friendly and slow staff. And dirty. Did I mention dirty?
"Grace College Family Loves"
07/17/14 lilkelster Brooklyn Park, Minnesota
Our family stays here whenever we come to visit our daughter at Grace College. They give a great discount for Grace families, and their pool, rooms, and breakfast are wonderful. Our only complaint was that the pool was a little chilly last time and there is no hot tub, but that isn't so bad. The rooms are spacious with very comfortable beds. You hear no road noise but the highway is nearby. Great location and lots of good food in close proximity. The front desk staff and maids are always very pleasant and accommodating, including providing extra perks for no charge. We love to stay at Comfort Inn!
07/01/14 Evergreen007 Michigan
For several years, a group of eight "Snowbirds" from Michigan and Illinois would meet in Warsaw to visit and play some cards and we always stayed at this Comfort Inn and Suites and they were very accommodating in allowing us to use the breakfast area for our gatherings. Because of health issues, we hadn't been back the past three years until this June of 2014. Four of us met there and found the staff just as couteous and obliging as before. My wife and I booked a King Suite that gave us room to have the other couple in to play some board games and the staff obliged with an extra chair. The breakfast was ample and complete and the rooms clean. The only drawback is the proximity to US 30 and the traffic noise that is continuous.
This is an excellent motel! Everything is the way it is supposed be at a motel/hotel, except it's less money to stay here. All the appointments/features of this motel are excellent, not only that but a staff that is kind, considerate, & hard working. One person in particular is Charlene.This person handles the free breakfast, & does a very good job at it. Her work shows she cares. A very nice pool, does not go more than 5 ft, good for a family. An atruim is in middle of this motel with tables & chairs with flowers & trees, near the the indoor pool. Another outside area is in other side of the indoor pool with more tables & chairs with flowers & plants also for sunning onself. The motel has huge suites (My Mom & I were quite impressed), two TVs for two parts of the suite, the cost of staying here was alot less that of higher priced hotels. I probably forgot to mention everything very good about this motel, one more item: it has a fireplace in the lobby (For winter months).Definitely an return visit to this motel for me.
"A Warsaw Great"
05/27/14 Dick K Cincinnati, Ohio
This Comfort Inn was one of the best -- very inviting reception area -- great people -- room was very clean & modern -- A/C unit was upgraded from standard models -- lighting in bath very adequate -- only complaint was the hallways were very warm
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