Super friendly, helpful staff. Very comfortable. Great breakfast! Lovely decor. Can walk to several restaurants nearby.Genuine Hotels.com guest review
Nice clean room, excellent access from I-40 Highway. Not the most expensive, but a good value none the less. We'll stay here as often as we're in the area.Genuine Hotels.com guest review
"Nice hotel, close to NAU"
Not enough parking spaces. The hotel shares parking w/ two restaurants. Charged my credit card $50 for "incidentals" without telling me and when I asked them about it they said it would drop off after I checked out. Three days later it's still pending on my credit card.Genuine Expedia guest review
Outdated. rooms, uncomfortable bed... for a Hampton. Plumbing leak discovered in morning. No longer impressed.Genuine Hotels.com guest review
Clean and comfortable. Nice friendly staff. Great free Hot breakfast.Genuine Expedia guest review
"Can Be Noisy"
Our room was big and updated and the beds were really comfortable. We loved the fact that there was a post it note on the headboard letting us know that the bed linens, including the duvet cover were cleaned for our use. However, our room was almost on top of the freeway overpass, the road below this and the freeway entrance. It was very noisy and our […] room shook every time a big rig drove by. Read moreGenuine Hotels.com guest review
"Breakfast was below expectations"
The hotel was convenient and close to a great urban trail for morning walks. The room was clean. Our room was right across from the elevator and on the 3rd floor. It was noisy and would recommend a room away from the elevator and not on the 3rd floor (it has an open overlook down to the dining area). We spent 3 nights here and only ate breakfast one […] time. It was horrible! I just wanted some fresh fruit and there was none. Just a bunch of sugary options. Very disappointed! Read moreGenuine Hotels.com guest review
"The food was terrible."
Everything was fine except the food. It was so bad. The eggs were awful - I don't think they were real eggs and the fruit had a preservative on it that made it taste terrible.Genuine Hotels.com guest review
"great place to stay"
Hotel was in a great location, staff was very friendly and helpful, they go out of their way to make sure you have a great stay.Rooms are very clean and very comfortable beds. The hotel was full when we went there and couldnt believe how quiet it was.The breakfast was very good there.I dont have anything bad to say about this hotel.Genuine Hotels.com guest review
"We are coming back here"
Nice hotel, warm and cozy feel. Great suite with nice little kitchen and living room. Only negative was pullout sofa bed was not very comfortable, but that typical of all sofa bed. Would definitely stay there again,Genuine Hotels.com guest review
It was good for an overnight stop on the way to the Grand Canyon. Anything longer I'm not so sure. The hotel itself is just a bit old. Staff was great, accomodated request for fridge and microwave quickly and without any fuss. Breakfast was adequate. In-room air conditioner could not come up/down to required temperature. All in all it was ok.Genuine Hotels.com guest review
"Nicer than expected"
Great place...the King suite is huge with a large kitchenette!Genuine Hotels.com guest review
"Nice place to stay"
Nice place to stay. However the indoor pool has so much chlorine it made my children sick.Genuine Hotels.com guest review
Best staff ever! Never had a nicer staff. Confortable rooms and very clean.Genuine Expedia guest review
The staff was very friendly. The hotel lobby was nice but the rooms were overpriced for what they were. The mattress and pillows were terrible and uncomfortable.Genuine Hotels.com guest review
Room was clean, comfortable and spacious for our family of five. However the hide a bed was lacking. Enjoyed the breakfast. Staff very friendly and helpful. a/c broke on our 2nd night and it was quickly replaced and followed up with a goody bag. Very impressed with service. Will stay here again.Genuine Hotels.com guest review
very nice personnel every polite and helpfulGenuine Hotels.com guest review
"A great place to stay in Flagstaff"
Our stay was very comfortable, the choices at the breakfast bar were impressive. Loved the chuck wagonGenuine Expedia guest review
This stay was coming toward the end of a rather long road trip. I had stayed in several other Hampton Inns along the way. Little things make a big impression on me. In this case I left my toothbrush at a previous hotel. I asked the front desk where the nearest grocery store was so that I could buy another one. They said we have complementary free toothbrushes. […] Wow! Other chains may do the same but after a long day of traveling I was impressedm Read moreGenuine Expedia guest review
we loved this hotel. we highly recommend it. the only ding is the evening cookies were burnt. i know that is a bit silly since the hotel is what matters and this hotel is the best. it is clean and the beds are comfortable and the breakfast is great. this hotel is a 10!!!Genuine Hotels.com guest review
"Very Family Oriented"
Was a great stay with the family here.Genuine Hotels.com guest review
Breakfast could be better. Scrambled eggs too much diluted with milk. No sausage or bacon.Genuine Expedia guest review
Enjoyed our stay. The staff was helpful, the breakfast buffet had a nice variety of hot and cold items. The complimentary candy, hot drinks, and evening cookies were a nice touch.Genuine Hotels.com guest review
great all around, greta staff, location, value, and roomGenuine Expedia guest review
"One night stay"
Overall nicer than the 2.5 star rating. Should be listed as a 3.0-3.5 star IMO. Very nice neighbor hood and clean overall. Would stay againGenuine Hotels.com guest review
only complaint I have about the hotel is the elevators. For ex if you are on the 5th fl and want to go down to the lobby, you might have to go down to the first floor first then finally get to the lobby so in other words you don't always go to the floor you push right away.Genuine Expedia guest review
"Close to highway, breakfast included"
Hotel is a good value, esp. if you get one of the larger suites and share it among friends. The breakfast in the morning is great (but really crowded), and the suites are decent. Can get a bit noisy in the lower floors, and the breakfast staff didn't really seem like they wanted to be working there. Otherwise a good deal.Genuine Hotels.com guest review
Bed was horribly uncomfortable! Pillows were awful as well.Genuine Hotels.com guest review
"Great for a local event"
We stayed at this hotel the night of my daughter's graduation from Northern Arizona University. We booked many months in advance as hotels sell out early for campus events. It took the front desk a bit to find the reservation for the two rooms I had booked, but they finally did. The room was clean and comfortable, the pool and gym areas looked nice, […] and the lobby was inviting. The hot breakfast was nice, though there was no iced tea available, nor was there ice with which to make iced tea from hot. One of the women working in the area offered to go to the ice machine on that floor for me, and that was super nice of her. Checkout was smooth. Not a lot of parking on site, and looping back through the lot looking for a spot isn't possible without turning onto a local street - you could inadvertently find yourself on the interstate out of town pretty easily, with nowhere to turn around for two miles. If you're not familiar with the area, that might throw you for a loop! Great stay, though...nice facility and nice people. I would recommend it, especially for families of students. Book early for Family Weekend and graduation, though!! Read moreGenuine Hotels.com guest review
"Nice hotel, good location, loved Flagstaff"
We are a family of 5 and stay in Hampton suites while traveling around the US. This one, like the others, comes with a set standard that doesn't disappoint.Genuine Expedia guest review
"Excellent Stay and Absolutely Superb Service"
My fiance and I were traveling through from Los Angeles and had to switch hotels on the road in the middle of the night. This incredible hotel accommodated us right away, by not only helping us switch the reservation, but allowing us to check in at an inconvenient time for them, and even UPGRADED our room to a beautiful suite with a gorgeous view at […] no extra cost whatsoever. We were in shock that such 5 Star service was offered to us when we began our stay with requests and complications. This hotel straightened it all out before we even got there. The greeting and service we received throughout our star was absolutely perfect. The suite and premises were lovely and clean, and we didn't have to pay even $1 extra than we already had when we were ready to checkout. The continental breakfast was by FAR the best we've ever had at any hotel, and I've stayed at many expensive ones. It was almost surreal how perfect our stay was. We laughed about it for days afterward. It was so pleasurable, we are actually planning to RETURN to Flagstaff, Arizona, JUST to stay at this hotel again! How many times in life can you ever say that about a place? I cannot recommend this hotel and suites highly enough. We were just two weary travelers passing through. Now I know where my favorite hotel in the entire country is. If that's not an outstanding five star experience, I have no idea what is!!! THANK YOU!!! Read moreGenuine Hotels.com guest review
"Very friendly place to stay"
Staff were exceptionally friendly and knowledgeable. Room was super clean, very comfortable. Easy to get in and out of hotel. A++++++ on service and comfort.Genuine Hotels.com guest review
This was a great place to stop on the way home from our road trip. Very comfortable. Nice pool for the kids.Genuine Hotels.com guest review
Our stay was good. We visited the Grand Canyon and decided to stay here since it's the biggest local city. Our stay had a little glitch but the night manager went above and beyond to compensate for our troubles. She was really nice as were other attendants there. I'm really happy with the service and the overall environment that this place had.Genuine Hotels.com guest review
"Nice hotel but some issues"
The hotel was very nice however the window in our room was broken and wasn't sealed and the locks were broken. When we checked in they only had one person working and she was very busy with us and 2 people on hold on the phone. They could use more staff during check in time. When booking the hotel I had called about 30 days prior to see if we could […] get an adjoining room because we were traveling with grandparents. They told me that they couldn't do anything at that time and it would need to be done at the time that we checked in. I called that morning and they said they couldn't lock in anything. When we checked in they told us that other reservations already had those rooms reserved. I am not sure why we were any different but that was frustrating. Read moreGenuine Expedia guest review
This hotel was nice because of the breakfast and the friendly staff. What i didn't like was the strong chemical cleaner smell in our room. On one occasion there was a man at the counter talking on his cell phone throwing f-bombs like crazy. i was impressed that the hotel clerk asked him to keep it down.Genuine Hotels.com guest review
"Just as expected"
We stayed at this hotel for just one night on a family spring break vacation and the hotel was on par with other Hampton hotels which is a good thing. Clean, comfortable and well maintained.Genuine Hotels.com guest review
Front desk staff was very friendly and took time to advise on trip to the Grand Canyon and the Lowell Observatory. Pool was nice and the family enjoyed their time there. Breakfast area was decorated nicely, and where else can you eat next to a wagon. Food was typical of Hampton Inn high quality. There were no complaints and the hotel met or exceeded […] most of my expectations. I would recommend this Hampton Inn. Read moreGenuine Hotels.com guest review
"Good Value, friendly clean room"
We stayed in Flagstaff after a trip up from Phoenix to see Meteor Crater and the Petrified Forest. Flagstaff was our overnight before traveling on to the Grand Canyon. The Hampton Inn was a wonderful surprise, very clean, inviting upon walking into the lobby a wonderfully inviting fireplace and a friendly staff. Olive Garden and Red Lobster within walking […] distance in additional to many others that are just a very short drive. Breakfast was a bonus -- quick and helped get us out and on our way to the Grand Canyon. Room was clean and very quiet, parking was tight due to many vehicles with trailers parking more ridiculously! Read moreGenuine Hotels.com guest review
"all great except. .."
Everything was wonderful except for the fact that when we turned on the jets in our jacuzzi tub rose petals started to float up and they were not from us...we also found some near the nightstand by the bed...that was kind of gross but everything else was fabulous and I'd stay there again. ..they need to clean the jacuzzi tubs betterGenuine Hotels.com guest review
We stayed over the weekend and our room was so hot that we had to have the window open to sleep. We were right on the road and the traffic noise was horrendous. We did not get a solid hour of sleep all night. Also the bed is very uncomfortable. We do not recommend this hotel for a relaxing stay.Genuine Hotels.com guest review
"Very comfy and close to a lot"
This hotel was very easy to find. We were near many restaurants and getting to snowbowl from here was very easy. It was very clean and the staff were very polite.Genuine Hotels.com guest review
"Weekend to see our son at college."
Noisey; Couldn't regulate heat in the room,off, low or high. Breakfast was not up to usual Hampton standard. Beds were hard , pillows were terrible. Always pick Hampton but this was a let down.Genuine Expedia guest review
All good except pillows are too softGenuine Hotels.com guest review
"not a good choice"
we paid $132 per night (tax included) and got a $60 room in my opinion, very small and tight room, no refrigerator unless you ask for one, mattresses were very uncomfortable and were losing springiness, pillows were basic cheap hotel pillows that were uncomfortable, duvet was lumpy, room was clean for the most part, TV and lighting was good, door had […] a gap around it so you could see hallway light in the room at night, water pressure was good and water was hot, toiletries were lower quality and not very plentiful, heater was noisy and rattled occasionally but we needed it on to drown out the horrible traffic noise from the freeway on ramp right outside the window, staff was great, breakfast and coffee was great, good location to stores/gas/restaurants/fast food/freeways Read moreGenuine Expedia guest review
"Cozy with the suite fireplace"
Everything was perfect except for the horrible mattress and a comforter that was comprised of softball sized balls of wadded fiberfill with large voids between. It looked like mole hills beneath the duvet cover. Not sure how someone could put that on a bed and decide it was ok.Genuine Hotels.com guest review
Attentive staff, comfortable beds and very clean room and bathroom.Genuine Expedia guest review
The couch had a slice in the cushion. Part of the plastic shower head piece fell off while I was in the shower. We were right across the employee laundry room and they blasted music all day long. The kitchen area was lacking in utensils. I won't stay here again.Genuine Hotels.com guest review
"nice upgrades, great for the price!"
Pleasantly surprised by the quality. Staff was great, indoor pool was very nice for the kids.Genuine Hotels.com guest review
"Great Value. Clean, Dependable our go to hotel"
Another great stay at a Hampton Inn Hotel. Since we've discovered it, it has been our go to hotel for a reliable, clean, sure thing. We know what we're going to get and that is a clean room at a great price. The breakfast as always was excellent as well.Genuine Hotels.com guest review
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