"A great place to stay in Flagstaff"
Our stay was very comfortable, the choices at the breakfast bar were impressive. Loved the chuck wagonGenuine Expedia guest review
This stay was coming toward the end of a rather long road trip. I had stayed in several other Hampton Inns along the way. Little things make a big impression on me. In this case I left my toothbrush at a previous hotel. I asked the front desk where the nearest grocery store was so that I could buy another one. They said we have complementary free toothbrushes. […] Wow! Other chains may do the same but after a long day of traveling I was impressedm Read moreGenuine Expedia guest review
we loved this hotel. we highly recommend it. the only ding is the evening cookies were burnt. i know that is a bit silly since the hotel is what matters and this hotel is the best. it is clean and the beds are comfortable and the breakfast is great. this hotel is a 10!!!Genuine Hotels.com guest review
"Very Family Oriented"
Was a great stay with the family here.Genuine Hotels.com guest review
Breakfast could be better. Scrambled eggs too much diluted with milk. No sausage or bacon.Genuine Expedia guest review
Enjoyed our stay. The staff was helpful, the breakfast buffet had a nice variety of hot and cold items. The complimentary candy, hot drinks, and evening cookies were a nice touch.Genuine Hotels.com guest review
great all around, greta staff, location, value, and roomGenuine Expedia guest review
"One night stay"
Overall nicer than the 2.5 star rating. Should be listed as a 3.0-3.5 star IMO. Very nice neighbor hood and clean overall. Would stay againGenuine Hotels.com guest review
only complaint I have about the hotel is the elevators. For ex if you are on the 5th fl and want to go down to the lobby, you might have to go down to the first floor first then finally get to the lobby so in other words you don't always go to the floor you push right away.Genuine Expedia guest review
"Close to highway, breakfast included"
Hotel is a good value, esp. if you get one of the larger suites and share it among friends. The breakfast in the morning is great (but really crowded), and the suites are decent. Can get a bit noisy in the lower floors, and the breakfast staff didn't really seem like they wanted to be working there. Otherwise a good deal.Genuine Hotels.com guest review
Bed was horribly uncomfortable! Pillows were awful as well.Genuine Hotels.com guest review
"Great for a local event"
We stayed at this hotel the night of my daughter's graduation from Northern Arizona University. We booked many months in advance as hotels sell out early for campus events. It took the front desk a bit to find the reservation for the two rooms I had booked, but they finally did. The room was clean and comfortable, the pool and gym areas looked nice, […] and the lobby was inviting. The hot breakfast was nice, though there was no iced tea available, nor was there ice with which to make iced tea from hot. One of the women working in the area offered to go to the ice machine on that floor for me, and that was super nice of her. Checkout was smooth. Not a lot of parking on site, and looping back through the lot looking for a spot isn't possible without turning onto a local street - you could inadvertently find yourself on the interstate out of town pretty easily, with nowhere to turn around for two miles. If you're not familiar with the area, that might throw you for a loop! Great stay, though...nice facility and nice people. I would recommend it, especially for families of students. Book early for Family Weekend and graduation, though!! Read moreGenuine Hotels.com guest review
"Nice hotel, good location, loved Flagstaff"
We are a family of 5 and stay in Hampton suites while traveling around the US. This one, like the others, comes with a set standard that doesn't disappoint.Genuine Expedia guest review
"Excellent Stay and Absolutely Superb Service"
My fiance and I were traveling through from Los Angeles and had to switch hotels on the road in the middle of the night. This incredible hotel accommodated us right away, by not only helping us switch the reservation, but allowing us to check in at an inconvenient time for them, and even UPGRADED our room to a beautiful suite with a gorgeous view at […] no extra cost whatsoever. We were in shock that such 5 Star service was offered to us when we began our stay with requests and complications. This hotel straightened it all out before we even got there. The greeting and service we received throughout our star was absolutely perfect. The suite and premises were lovely and clean, and we didn't have to pay even $1 extra than we already had when we were ready to checkout. The continental breakfast was by FAR the best we've ever had at any hotel, and I've stayed at many expensive ones. It was almost surreal how perfect our stay was. We laughed about it for days afterward. It was so pleasurable, we are actually planning to RETURN to Flagstaff, Arizona, JUST to stay at this hotel again! How many times in life can you ever say that about a place? I cannot recommend this hotel and suites highly enough. We were just two weary travelers passing through. Now I know where my favorite hotel in the entire country is. If that's not an outstanding five star experience, I have no idea what is!!! THANK YOU!!! Read moreGenuine Hotels.com guest review
"Very friendly place to stay"
Staff were exceptionally friendly and knowledgeable. Room was super clean, very comfortable. Easy to get in and out of hotel. A++++++ on service and comfort.Genuine Hotels.com guest review
This was a great place to stop on the way home from our road trip. Very comfortable. Nice pool for the kids.Genuine Hotels.com guest review
Our stay was good. We visited the Grand Canyon and decided to stay here since it's the biggest local city. Our stay had a little glitch but the night manager went above and beyond to compensate for our troubles. She was really nice as were other attendants there. I'm really happy with the service and the overall environment that this place had.Genuine Hotels.com guest review
"Nice hotel but some issues"
The hotel was very nice however the window in our room was broken and wasn't sealed and the locks were broken. When we checked in they only had one person working and she was very busy with us and 2 people on hold on the phone. They could use more staff during check in time. When booking the hotel I had called about 30 days prior to see if we could […] get an adjoining room because we were traveling with grandparents. They told me that they couldn't do anything at that time and it would need to be done at the time that we checked in. I called that morning and they said they couldn't lock in anything. When we checked in they told us that other reservations already had those rooms reserved. I am not sure why we were any different but that was frustrating. Read moreGenuine Expedia guest review
This hotel was nice because of the breakfast and the friendly staff. What i didn't like was the strong chemical cleaner smell in our room. On one occasion there was a man at the counter talking on his cell phone throwing f-bombs like crazy. i was impressed that the hotel clerk asked him to keep it down.Genuine Hotels.com guest review
"Just as expected"
We stayed at this hotel for just one night on a family spring break vacation and the hotel was on par with other Hampton hotels which is a good thing. Clean, comfortable and well maintained.Genuine Hotels.com guest review
Front desk staff was very friendly and took time to advise on trip to the Grand Canyon and the Lowell Observatory. Pool was nice and the family enjoyed their time there. Breakfast area was decorated nicely, and where else can you eat next to a wagon. Food was typical of Hampton Inn high quality. There were no complaints and the hotel met or exceeded […] most of my expectations. I would recommend this Hampton Inn. Read moreGenuine Hotels.com guest review
"Good Value, friendly clean room"
We stayed in Flagstaff after a trip up from Phoenix to see Meteor Crater and the Petrified Forest. Flagstaff was our overnight before traveling on to the Grand Canyon. The Hampton Inn was a wonderful surprise, very clean, inviting upon walking into the lobby a wonderfully inviting fireplace and a friendly staff. Olive Garden and Red Lobster within walking […] distance in additional to many others that are just a very short drive. Breakfast was a bonus -- quick and helped get us out and on our way to the Grand Canyon. Room was clean and very quiet, parking was tight due to many vehicles with trailers parking more ridiculously! Read moreGenuine Hotels.com guest review
"all great except. .."
Everything was wonderful except for the fact that when we turned on the jets in our jacuzzi tub rose petals started to float up and they were not from us...we also found some near the nightstand by the bed...that was kind of gross but everything else was fabulous and I'd stay there again. ..they need to clean the jacuzzi tubs betterGenuine Hotels.com guest review
We stayed over the weekend and our room was so hot that we had to have the window open to sleep. We were right on the road and the traffic noise was horrendous. We did not get a solid hour of sleep all night. Also the bed is very uncomfortable. We do not recommend this hotel for a relaxing stay.Genuine Hotels.com guest review
"Very comfy and close to a lot"
This hotel was very easy to find. We were near many restaurants and getting to snowbowl from here was very easy. It was very clean and the staff were very polite.Genuine Hotels.com guest review
"Weekend to see our son at college."
Noisey; Couldn't regulate heat in the room,off, low or high. Breakfast was not up to usual Hampton standard. Beds were hard , pillows were terrible. Always pick Hampton but this was a let down.Genuine Expedia guest review
All good except pillows are too softGenuine Hotels.com guest review
"not a good choice"
we paid $132 per night (tax included) and got a $60 room in my opinion, very small and tight room, no refrigerator unless you ask for one, mattresses were very uncomfortable and were losing springiness, pillows were basic cheap hotel pillows that were uncomfortable, duvet was lumpy, room was clean for the most part, TV and lighting was good, door had […] a gap around it so you could see hallway light in the room at night, water pressure was good and water was hot, toiletries were lower quality and not very plentiful, heater was noisy and rattled occasionally but we needed it on to drown out the horrible traffic noise from the freeway on ramp right outside the window, staff was great, breakfast and coffee was great, good location to stores/gas/restaurants/fast food/freeways Read moreGenuine Expedia guest review
"Cozy with the suite fireplace"
Everything was perfect except for the horrible mattress and a comforter that was comprised of softball sized balls of wadded fiberfill with large voids between. It looked like mole hills beneath the duvet cover. Not sure how someone could put that on a bed and decide it was ok.Genuine Hotels.com guest review
Attentive staff, comfortable beds and very clean room and bathroom.Genuine Expedia guest review
The couch had a slice in the cushion. Part of the plastic shower head piece fell off while I was in the shower. We were right across the employee laundry room and they blasted music all day long. The kitchen area was lacking in utensils. I won't stay here again.Genuine Hotels.com guest review
"nice upgrades, great for the price!"
Pleasantly surprised by the quality. Staff was great, indoor pool was very nice for the kids.Genuine Hotels.com guest review
"Great Value. Clean, Dependable our go to hotel"
Another great stay at a Hampton Inn Hotel. Since we've discovered it, it has been our go to hotel for a reliable, clean, sure thing. We know what we're going to get and that is a clean room at a great price. The breakfast as always was excellent as well.Genuine Hotels.com guest review
"Grand Canyon alternative"
The property is dated for a Hampton Inn. It could stand an upgrade. The breakfast foods are spread around the room in some unusual ways. You have to wander about a large, busy space in search of items. The staff was very pleasant and we were happy to have the room while we awaited the opening of the Grand Canyon.Genuine Expedia guest review
"Great location to NAU"
The hotel was very nice, but I thought it was a little pricey.Genuine Hotels.com guest review
we had stayed here earlier in the year, and liked our experience enough to return.Genuine Hotels.com guest review
"Nothing fancy but clean and free breakfast"
Stayed one night. Typical for this type of hotel. Nothing exciting about room, but was impressed because the bathroom was really clean- spotless! We were on first floor next to the gym and indoor pool but no noise issues. Our window was just a below- ground well with no view- fine for us but if you are staying for a few days might want to request a […] higher floor. Lobby is on second floor so first floor is basically the basement. Free breakfast was good- lots of choices and a few hot items like scrambled eggs, oatmeal, make- your own Belgian waffles. We had no trouble parking, as others have mentioned, they share a lot with a gas station and fast food place but for us it was convenient to gas up on our way out. Location is great, a block off the interchange of 17 and 40. Read moreGenuine Expedia guest review
The room had a kitchen as we reserved what was available so we spent more than we needed for one night. At $189 per night the bed was hard and the headboard height when sitting to watch TV was too low and it hit your head when leaning back. The room view was supposed to have had a "mountain view" but we looked at a parking lot. We went and got our own […] breakfast cause the scrambled eggs were awful and there wasn't anymore oatmeal at 8 am. I think we'll try somewhere else next time. Read moreGenuine Expedia guest review
"Nice Hotel, Excellent staff"
Nice hotel, Great beds. Staff was excellent. Checked out about 4:30 am (before breakfast was served) and front desk clerk made us to go bags with muffins, water, granola bars.Genuine Expedia guest review
"Older hotel, but spacious."
Could do with refurbishment--seems very dated. The room was quite large, though.Genuine Expedia guest review
My stay was enjoyable and the location was great with restaurants and shopping nearby. However, the hotel is near a major interstate, so the traffic can be heard in the room.Genuine Hotels.com guest review
Overall great service. Things didn't take long to get resolved . Clean, quiet and a Good breakfast. Recommend to anyone staying a few days or just one night. The pool was too busy with a lot of kids even late at night. There should be family hours set.Genuine Hotels.com guest review
"Expensive lay over"
Lady at breakfast room was very nice and helpfulGenuine Hotels.com guest review
"Not up to usual Hampton Inn standards ."
Hampton Inns usually pride themselves, and advertise, that they change linens and duvet covers each visit. The linens in whole were old, stained, and duvets very lumpy--- looked like tennis balls under the covering. Management said linens were old and being replaced but not available. Not up to expectations.Genuine Hotels.com guest review
"Flagstaff hotel close to highways, not train track"
For the one night there, it was a good choice. Liked the hot breakfast but the staff was having trouble keeping up with the demand. Not an outstanding breakfast but OK. Room was very comfortable. Front desk staff helpful and friendly.Genuine Hotels.com guest review
"Needs new mattresses"
For $200.00 a night I think you should get a comfortable mattress, this one was very lumpyGenuine Hotels.com guest review
The best part of our stay was the staff. Hands down. They were awesome.Genuine Hotels.com guest review
"Pretty nice Hotel"
Located where you have access to any kind of food you want. Was disappointed with the free breakfast. everything was gone by 9AM. Room was very nice and the whole place was very clean. The people working there were very pleasant and outgoing. I got anything I asked for. I will stay here again. It is conveniently located for my travel plans and is the […] best one I have stayed in in the Flagstaff area. Read moreGenuine Expedia guest review
"One easy night with a crapload of kids."
This was the transfer point for our 3 hyperactive grandchildren. The pool and hot tub was excellent...the suite was roomy...the kitchen was adequate...the staff was helpful and responded quickly. A smooth night with no drama...I would stay there again.Genuine Expedia guest review
"Great place to stay in Flagstaff"
Nice hotel in a nice area. Very clean, very friendly staff. Restaurants around hotel make it easy to grab a bite to eat late at night. Breakfast offered at hotel was delicious.Genuine Hotels.com guest review
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