"Not up to usual Hampton Inn standards ."
Hampton Inns usually pride themselves, and advertise, that they change linens and duvet covers each visit. The linens in whole were old, stained, and duvets very lumpy--- looked like tennis balls under the covering. Management said linens were old and being replaced but not available. Not up to expectations.Genuine Hotels.com guest review
"Flagstaff hotel close to highways, not train track"
For the one night there, it was a good choice. Liked the hot breakfast but the staff was having trouble keeping up with the demand. Not an outstanding breakfast but OK. Room was very comfortable. Front desk staff helpful and friendly.Genuine Hotels.com guest review
"Needs new mattresses"
For $200.00 a night I think you should get a comfortable mattress, this one was very lumpyGenuine Hotels.com guest review
The best part of our stay was the staff. Hands down. They were awesome.Genuine Hotels.com guest review
"Pretty nice Hotel"
Located where you have access to any kind of food you want. Was disappointed with the free breakfast. everything was gone by 9AM. Room was very nice and the whole place was very clean. The people working there were very pleasant and outgoing. I got anything I asked for. I will stay here again. It is conveniently located for my travel plans and is the […] best one I have stayed in in the Flagstaff area. Read moreGenuine Expedia guest review
"One easy night with a crapload of kids."
This was the transfer point for our 3 hyperactive grandchildren. The pool and hot tub was excellent...the suite was roomy...the kitchen was adequate...the staff was helpful and responded quickly. A smooth night with no drama...I would stay there again.Genuine Expedia guest review
"Great place to stay in Flagstaff"
Nice hotel in a nice area. Very clean, very friendly staff. Restaurants around hotel make it easy to grab a bite to eat late at night. Breakfast offered at hotel was delicious.Genuine Hotels.com guest review
"OK hotel but not great if you are on a budget"
We stayed at this hotel while looking for an apartment for our son who will be attending NAU. The room was adequate but nothing special. We could also hear everything being said in the hallway and neighboring rooms.Genuine Expedia guest review
"What's Not to Like?"
A hotel is a reflection of management, from the parking lot to what's under the bed. This hotel's management doesn't eat a great breakfast, but the hotel and staff are second to none.Genuine Hotels.com guest review
The location of the hotel was pretty good - close to downtown, but being on the parking lot side of the building, we heard lots of traffic noise. Upon entering the room, our first impression was that the duvets were lumpy. Apparently, the comforter filling bunched up during washing. They all need to be replaced as they were not comfortable for sleeping. […] The room was hot as the a/c didn't work well and was very noisy. The breakfast was fine, but we hadn't slept vey well at all. Read moreGenuine Hotels.com guest review
"Close to NAU"
Excellent value, great "included" breakfast, would definitely stay again.Genuine Hotels.com guest review
"Don't stay here."
Hotel is in a complex with fast food and gas stations owned by the same corporation. There is no dedicated parking so it felt unsafe to leave any valuables in the car. You may have to park quite a distance from the hotel in a busy parking lot. We drove around the lot for 15 minutes until someone pulled out. We paid top dollar and were given a room on […] the "first floor" which is actually the basement. The front desk attendant was more interested in a sports game on TV than on customers, and was very indifferent to complaints from other customers about the parking situation and other issues. Read moreGenuine Expedia guest review
Very clean room. Good breakfast.Genuine Hotels.com guest review
"Conveniently located. Great accommodation."
The staff was so very accommodating! We were traveling with my son and his family ( wife and 3 small kids) and even though I didn't reserve adjoining rooms they did there best to make that happen! I was very impressed with the friendly nature of the staff. All in all a very pleasant experience.Genuine Hotels.com guest review
"Overpriced for what you got."
This is a nice Hotel in a nice location and the staff was very helpful, but we thought it was overpriced for what you got. The Rollaway was horrible.....they did bring another one but it was just as bad, so we ended up stacking two mattresses on it just to make it tolerable. The room was way to hot....we had the air on on all night and it was finally […] cool enough by morning. Probably would not stay there again. Read moreGenuine Hotels.com guest review
nice place! very convenient; a pleasant stay.Genuine Hotels.com guest review
"Hotel was comfortable."
This Hampton Inn was a nice place to stay in Flagstaff, near several restaurants, grocery stores, and shopping areas.Genuine Expedia guest review
This hotel is super close to NAU and is surrounded by tons of restaurants and a target and a walmart. it is right off the I-17 and minutes from downtown Flagstaff. the hotel itself is nice, clean, and has an awesome breakfast.Genuine Hotels.com guest review
"Large family get-together was great"
We couldn't have asked for a better stay. They put our whole family (5 rooms) on the same floor! We received great recommendations for local adventures with maps and details. Even though it is on a major road, it was very quiet.Genuine Hotels.com guest review
"Great hotel for family."
The hotel is well maintained and clean. The kids loved the indoor pool. The staff and manager were friendly and courteous. Walking distance to many restaurants and Walmart.Genuine Expedia guest review
"Nice hotel, good location."
Nice hotel, clean pool, good location. Right next door to Red Lobster, Sizzler, a gas station and Walmart.Genuine Expedia guest review
"Over priced for what you get, but GREAT service"
For the price, and for this being a chain hotel that is of higher quality, I expected a much better room, with proper amenities. But the front desk service was OUTSTANDING! Very friendly, and assisted me a great deal!Genuine Hotels.com guest review
"NAU Freshman Orientation."
The only thing I might critique is the calking around the bathtub and the need to occasionally clean the ceilings in the bathroom. I felt safe (cleanliness) with the accommodations and was NOT overly distracted by these matters. But a little more attention could have a significantly positive affect on supporting a superb recollection of future gues […] ts. Read moreGenuine Expedia guest review
"Stay at Hampton"
The service was excellentGenuine Hotels.com guest review
good choiceGenuine Hotels.com guest review
Very clean , good customer service . Will definitely consider this hotel again !Genuine Hotels.com guest review
We had a great experience! Our room was on the 5th floor (we had a king with jacuzzi) and our view was of the San Francisco Peaks. It was absolutely beautiful. The room was clean and up to date. It had a kitchenette, and huge bathroom. The Jacuzzi was very nice. The hotel staff was very friendly. The breakfast area is one of the nicest I've seen in […] a hotel with complimentary breakfast. It's a hot breakfast (1 morning was sausage with cheese omelets and the other morning was biscuits and gravy with scrambled eggs) but they also have a waffle maker, cereal, yoghurt, fruit, coffee, tea, juice, milk, bread, bagels, muffins, etc. The seating in the breakfast area is very comfortable (booths and plush chairs), and you can even eat in front of a fireplace if you want. The hotel is right next to several restaurants, which you can walk to. The only downside is that our room was overtop of the front door, and because it was the jacuzzi suite it stuck out a little bit more than the rest of the building, which caused the wind to be fairly loud when it was windy. But once you turned on the tv you don't notice that anymore. There is free wired and wireless internet, and the room even had a laptable for a laptop or something if you wanted to sit on the bed, and a dvd player. Next time we're in Flagstaff we are defintely staying here again! Read moreGenuine Hotels.com guest review
Asked for a change of room due to hwy noise no problem. Extremely courteous staffGenuine Hotels.com guest review
"Near NAU, perfect for parents of students!"
Although the beds were a bit stiff, the amenities and cleanliness were exceptional, as was the breakfast. And the coffee was excellent!Genuine Expedia guest review
This is the third time i have stayed here. My daughter is going to NAU, When I come to visit her, I will continue to stay here. I would suggest this fine Hotel to anyone.Genuine Hotels.com guest review
"Perfect for NAU campus visits"
Hotel is within walking distance of NAU. Room was comfy and clean, staff was very friendly and helpful. Free breakfast was very good, lots of choices for everyone. Will stay there again.Genuine Hotels.com guest review
"A Great Place to Stay"
We thought the Hampton Inn in Flagstaff was comfortable for our family and the breakfast was good. The employees were very nice, too. One employee who was working in the breakfast area took the time to chat with me about interesting places to take the kids. She recommended the Grand Canyon Deer Farm, noting that there were not brochures about it but […] that her own kids really loved it. It was a great recommendation and we had a fun time there! I was glad she took the time to talk to me about it! Read moreGenuine Hotels.com guest review
"Hampton Inn stay..."
Pros: Service was great, staff was nice and friendly. Rooms were clean. Pool was heated and indoors. Served breakfast. Fireplace. Location was nice. Oh, also the Internet. Cons: Beds not too comfortable, could hear springs. Parking was terrible, shared with restaurants. Water pressure for showers not that great.Genuine Hotels.com guest review
"Close to NAU, great place to stay!"
We stayed here while visiting NAU. The staff was so helpful and the hotel was so welcoming, what with the fireplace in the lobby and the free "all you can eat breakfast buffet". We would definitely go back.Genuine Expedia guest review
"FLAGSTAFF First Timer.."
The room was clean, the pillows could be more varied or fuller, but, otherwise, Hampton Inn if nothing else is consistent. You know what you are getting and it is good. The quality of service upon checking in was by any means exceptional. The young man at the desk was very helpful and very interested in our needs for dining and his suggestion was spot […] on. The breakfast was typical Hampton Inn, good, if not getting boring. Infuse some local spirit into it, please. The location of the hotel if good and not bad to get to if you believe and follow the directional street signage. Do not turn on a hunch...you will go out of your way to get back and into the hotel propery. Good hotel and I would stay there again. Read moreGenuine Hotels.com guest review
Great place.Genuine Hotels.com guest review
"great hotel for a family--lots of room."
Great big rooms--like a small apartment. Very clean.Genuine Expedia guest review
Friendly and professional staff. Slightly below average location with absolutely terrible parking. The family suite was ample for a family of six.Genuine Hotels.com guest review
"Looks pretty new. Convenient location."
Pros: indoor pool is clean, towels were thick, rooms were clean, beds were comfortable, breakfast was good. Cons: Small flat TV, window unit. I would stay here again for sure.Genuine Hotels.com guest review
"Close to ski"
Beds were horrible! You can feel and hear the springs when trying to sleep. My family and I scratched all night! Why? Scarey...Got out of there as fast as we could!Genuine Hotels.com guest review
"Room was nice and location was great."
Lobby was under renovation, but didn't affect my stay. Room was clean and quiet.Genuine Hotels.com guest review
"Sleeping Through the Night"
The Hotel was great. Clean and comfortable. We enjoyed all the amenities. The staff was most helpful. Our only problem was the snowplows going down the freeway (it seemed like every 15 minutes) all night. We were on the fourth floor, on the corner of the building closest to the freeway (Rm 401 if I recall correctly). I think guests on this corner of […] the building should be informed of this occurance BEFORE they check-in, when snow is predicted. It was NOT a restful night. Read moreGenuine Hotels.com guest review
This hotel is a little older and the parking is almost non-existent. Yet, we always enjoy our stay here. The staff is friendly and the hotel is close to everything we need. There is a walmart, olive garden, gas station, Kohl's and much more less than 5 minutes away. They also offer a great complimentary breakfast which is better than what some hotels […] charge for. Another great feature is the indoor heated pool, especially nice in the winter time. Overall we enjoy staying at this hotel and we will be back in the future. Read moreGenuine Hotels.com guest review
we had a nice experience, we had arrived early, and were able to check in early, had fresh coffe in the lobby. the on ly down fall the tv had to have auto programming set every time it was turned off and the bed creaked a lot, but the bed was very comfortable, and has a nice view of the mountains with just fallen snow the night before.Genuine Hotels.com guest review
Hotel has restaurant as well Hotel has restaurant as well Hotel has restaurant as well Hotel has restaurant as wellGenuine Expedia guest review
The elevators are slow; other than that, it is a wonderful place to stay.Genuine Hotels.com guest review
"Super Clean, Great Location"
We traveled with our 3 year old in order to attend the art festival and enjoy the weather. This hotel had a great indoor pool and is very close to restaurants. The downtown flagstaff area is about 10 min drive b/c of traffic. Would stay here again.Genuine Hotels.com guest review
had a great location. Beds were ok. Have stayed at many hampton's that had much better beds. Very clean and quiet. Indoor pool is awesome.Genuine Hotels.com guest review
"close to daughters college campus.."
Loved the service oif the staff. The breakfast was very good. The beds however we ot very comfortable.Genuine Hotels.com guest review
good place to stay, 1 hr 40 minutes from Grand Canyon. food was good.Genuine Hotels.com guest review
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