"close to the Cleveland Clinic and restaurants."
The staff was wonderful. They were very accomodating, always smiling and very helpful. They defined service excellence.Genuine Hotels.com guest review
If you are looking for a downtown hotel with reasonable rates, this is the place to stay. Convenient walking distance to all sports venues and cultural museums. Will definitely stay there againGenuine Hotels.com guest review
They changed my room from by the elevated and gave me a room without a view, was disappointedGenuine Hotels.com guest review
"Nice Part of the City"
Staff was really friendly and helpful. We are unfamiliar with that area so we were thankful that there were food places within distance. Its closer to the college district. You can literally walk across the street to Subway. Parking is a little bit of an inconvenience for the Garage. Or You can pay Valet a one time Fee to park for you for the duration […] of your stay. I would stay at this hotel again for sure. Read moreGenuine Hotels.com guest review
"Convenient and comfortable downtown accomadations"
Rooms recently remodeled with hardwood furniture and granite bathrooms. Very convenient for downtown business.Genuine Hotels.com guest review
"Right downtown by the convention center"
The staff was very accommodating and helpful. Plenty to choose from for the complementary breakfast. For some reason we were thinking there was a pool and there is not, but we didn't really have time for it anyway. Easy walking distance to the convention center, which is what we needed. Subway and CVS right across streets.Genuine Hotels.com guest review
Hotel staff was nice and helpful. Rooms were a nice, bathroom needed some cleaning though!breakfast was average but a added bonus to our stay.would stay there againGenuine Hotels.com guest review
"Not very impressed"
Pros:Great Location, clean room, comfortable bed Cons: Could hear people walking in hallway and in the adjacent room (they weren't being loud either), shower was broken, remote was broken, room was small. Room was nice but the fact that it was very difficult to take a shower and the elevated noise level will deter me from returningGenuine Hotels.com guest review
"Nicer places to stay"
It was decent, the room was nice and clean but the rest of the hotel wasn't that clean... The breakfast was ok. The staff at the front desk was not very welcoming and did not know anything about the surrounding area. I didn't find the location to be that great, there are definitely better places nearby.Genuine Hotels.com guest review
This was our first trip to Cleveland. We had been in town for the Patriot Tour at The Palace. The hotel was easy to get to. Parking is $16 through a valet service. This covers unlimited entry/exit from the ramp. Check-in was easy and our room was clean. The doors to the room did not cut down on the hallway noise. You could hear everything that was said […] or done in the hallway. The beds were comfortable, but the pillows were not. The hotel is within walking distance of many restaurants and bars. We were also with walking distance of The Palace. We found the area to feel safe and were able to walk around at night without any concerns. The continental breakfast was right in line with other Hampton Inns. The staff was friendly. Read moreGenuine Hotels.com guest review
"Good 2 bed night"
It was good to take one night for 2 bed room. Also, at late night the main door was closed! Till you swipe the room card, which is uncomfortable. One more thing, there were always a recipients who is rude and her co-worker is nice. Overall is convenientGenuine Hotels.com guest review
"NCAA Division 2 Wrestling Championships"
Hotel was very clean and updated, our room was very clean and comfortable. The staff was excellent. Was able to walk to all of our destinations Highly recommend this hotel to anyone staying in downtown Cleveland.Genuine Hotels.com guest review
Very nice hotel in a great location. The breakfast was really nice and the room was nicely decorated. This is a great location for all things downtown. Would stay here again!Genuine Hotels.com guest review
"Clean, great location, good price"
They keep this place clean!Genuine Hotels.com guest review
"Good but was a little disappointed"
The room was clean and comfy. But when I booked for a room I wanted one with a extra roll in bed because there were 5 of us and when I booked this room it said that they were available. But when we stayed I was told there was none. And there was no fridge in the room. But besides that it was fine.Genuine Hotels.com guest review
To much noise outside and in the hall when we were trying to sleep.Genuine Hotels.com guest review
I had a hard time finding the hotel even with the GPS because of the traffic congestion and the small signage of the hotel is only on the front door canopy. Valet parking for $20.00 required and appreciated. The staff was friendly and the room was comfortable and clean. The view from the window was another building of windows so had to keep the shade […] pulled. It was located near the stadium, Catholic church, and other businesses. Despite being in the downtown area, the room was quiet for sleeping. Read moreGenuine Hotels.com guest review
"Beautiful view of Lake Erie"
It was great! Very nice room....very relaxing!Genuine Hotels.com guest review
"Did not receive the room I booked"
We booked a room with 2 Queen beds but upon arrival (after midnight), were given a king bed room. When we requested the room we had paid for (non-refundable) we were told that the hotel was full, there were no other rooms available and that because we booked through a 3rd party company the hotel only had to give us what they had available (which is […] not what we were told by Hotels.com). We were told there were swim teams at the hotel and that is why they didn't have any 2 Queen rooms available. Front desk was not apologetic at all. We ended up having to move to another hotel the next day. Overall a very unhelpful staff and I suspect they never had 2Qs available when we booked the hotel. Customer Service at Hotels.com did help us relocate and worked with the hotel to secure our refund for the days that we did not stay there. Read moreGenuine Hotels.com guest review
The hotel was very nice. The staff was very pleasant. The only complaint I have would be a dirty duvet & cover. When I addressed the issue they were quickly taken care of. I would definitely stay here again.Genuine Hotels.com guest review
"Weekend trip in the city"
My significant other and I stayed at the hotel with another couple (separate rooms) for a night out in Cleveland. Room felt very comfortable. Friendly staff. Nice breakfast!Genuine Hotels.com guest review
This hotel was a short driving distance from every destination we needed to go in downtown Cleveland, extremely convenient! Very much satisfied with our stay, great complimentary breakfast too! Will stay here again!!Genuine Hotels.com guest review
"Great hotel, great location"
Staff was friendly and accommodations were very nice. We were within walking distance of the event we came for, shopping and restaurants.Genuine Hotels.com guest review
We came to Cleveland for an anniversary week-end get--a-way. The Hampton Inn was ideally located. We went to Ohio City Sat afternoon & the Wast Side Market. Had a WONDERFUL dinner @ Blue Point Grille the took in a show at the Palace Theater. Our room was specious & most importantly nice & clean. Would not hesitate to stay here again.Genuine Hotels.com guest review
comfortable and excessible. We didn't know the area and had some difficulty finding a restaurant with close by parking, probably snow had something to do with that. Room was comfortable and clean.Genuine Hotels.com guest review
"Great place to stay!"
Me, my Brother's and my sister stayed at the Hampton Inn this past Friday. We all were very impressed with the extremely friendly and helpful staff. They sure helped us have a great time, and be sure that next time any of us makes it to Cleveland we will be sure to stay here.Genuine Hotels.com guest review
Stayed this hotel for a weekend. Location was great walking distance to all the great bars, unfortuantly we had a blizzard when we were up there so we took great use of the valet which ended up costing us $40 but well worth it! Rooms were cozy and a decent size. Will stay there again!Genuine Hotels.com guest review
Location was within walking distance of venue and attractions. We were able to get food delivery after 11pm from Rascals which was very good as well. Breakfast was a nice surprise, not the standard pastries and juice.Genuine Hotels.com guest review
"Very nice hotel"
We stayed in a suite. It was extremely roomy and very affordable for type of accomodations. The free breadfast was also good. Nice amount of food options. Friendly staff. Would definately reccomend.Genuine Hotels.com guest review
Very nice and wonderful staff! Only a $4 taxi ride to quicken loans, we had to take one because it was freezing. I will stay here again!Genuine Expedia guest review
close to HospitalsGenuine Hotels.com guest review
"not the ritz but nice"
Hampton inn is a nice hotel with friendly staff. The rooms size are good. The rooms are dark but clean. The breakfast is included and offers hot and cold options.Genuine Hotels.com guest review
"Been there before, will stay there again"
Staff friendly and helpful. Room clean and comfortable. Everything in working order. This was a single guest reservation for two nights. However, when I checked in, they had room listed for myself and a "Steve"(with the same last name as mine --who I've never heard of). Only one snafu: I had requested a fridge in my room. When I called about 5 hrs before […] my arrival (to say I'd be a late arrival) I was told that the fridge was "already in my room". However when I got to my room, there was NO fridge there. I called to the front desk and was told since it was late (11pm) , there was NO ONE AVAILABLE to bring it to my room at that late hour and I'd have to wait until morning for it. Front desk COULD NOT explain this discrepancy, only said I'd have to wait for fridge until morning. It WAS delivered about 9am and they threw in a microwave. Disappointing tho, as it defeated the purpose of my calling the hotel several days prior to my arrival and requesting the fridge - I might as well had requested one upon check-in (for when I got it). I ONLY mention this because I noted in other reviews that other hotel guests also had difficulty getting fridges. Read moreGenuine Hotels.com guest review
I had a very nice stay the breakfast was the best. We were able to park the car and walk to everything we needed tooGenuine Hotels.com guest review
When i called to hold my room I was told I could pay in cash. When I went to check in I had to put my room on a card then pay the next morning. It was a little hassle but the desk worked with me. The only thing I was very displeased about was the doors slam. In tebmiddlenof falling asleep I could hear people closing their doors which made it very hard […] to fall asleep. Read moreGenuine Hotels.com guest review
"Great Place to Stay Downtown"
Very Clean and Affordable place to stay downtown Cleveland... Breakfast was great....Genuine Hotels.com guest review
The place and staff were all wonderful. The only small bad thing was the water pressure in the shower wasn't super good but it was only a problem for my daughter with long thick hair. Breakfast was great and the valet parking was so nice and easy.Genuine Hotels.com guest review
"Best Vaule Downtown"
Extreemly friendly staff, almost everyone asked how our stay was. Clean rooms and a good free breakfast makes this one of the best deals for hotels in downtown Cleveland. Recomended for Browns games Rock hall or science centerGenuine Hotels.com guest review
"Close to Cavaliers Basketball"
Very nice and convenient - very polite and helpful staffGenuine Hotels.com guest review
The Cleveland Hampton Inn was very clean, comfortable, and the buffet style breakfast was very good. We were able to walk to the Rock and Roll Hall of Fame and to area restaurants. Close drive to the college my son and I were visiting the next day. Would definitely stay again!Genuine Hotels.com guest review
"Great weekend getaway"
Nice hotel and nice staffGenuine Expedia guest review
"Overnight Stay in Cleveland"
VERY clean hotel, very clean and comfortable room with a nice view of the city. AWESOME breakfast (as usual with Hampton Inn). Will stay there again.Genuine Expedia guest review
"Close to Playhouse Square"
Room was nice -- new and clean.Genuine Hotels.com guest review
The parking and convenient location made the overnight stay easy. Jamie who worked in the lounge was a delight to speak to and the breakfast on our second stay was good. The breakfast on our first day wasn't hot. The room was clean, quiet, and I really like the fresh duvet cover for each stay. My only complaints on the room is that there isn't a fan […] in the bathroom and the pillows are a little too thin. Read moreGenuine Expedia guest review
"Great Stay in CLE"
The hotel staff is extremely curtious when they meet you. You are greeted by the knowledgeable vallet staff whom will help you in your desired direction or loan you a phone charger until you find yours. The rooms are spacious and well laid out with comfort in mind. However if you plan on restaurant dinning and like to bring back left overs be sure to […] request a room with a fridge. The location to public square, restaurants, bars, the arcade, and casino is very ideal. Everything can be managed in a 7- 10 minute walk. All in all we enjoyed our time and stay at the Hampton Inn and will be back to do it again. Thank you Cleveland for a memorable time. Read moreGenuine Hotels.com guest review
"Nice hotel, good stay"
We only stayed one night but the hotel was very nice for our stay. My only gripe, which is a pet peeve of mine, is the hotel room door that close loudly. I find this disruptive when I don't have to get up and others are up early waking me up with their banging doors. The room is otherwise well laid out and very comfortable, with a quiet HVAC unit. We […] were able to self park across the street which was nice and breakfast was good. The hotel staff was excellent. Read moreGenuine Expedia guest review
"Close to R&R Hall of Fame!"
Parking valet only - 20 bucks. Friendly staff, clean room. Window faced adjacent office building (oh well!). Excellent complimentary breakfast the next day. Blocks away from Rock and Roll Hall of Fame and Science Center. Excellent value for price. We will stay here again.Genuine Hotels.com guest review
"Great spot for Cavs game!"
Spent the night and went to the Cavs game. Close, clean and friendly!Genuine Hotels.com guest review
"Beautiful view of the Cathedral across the street."
quiet, comfortable beds, clean room.Genuine Hotels.com guest review
Great breakfast includedGenuine Expedia guest review
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