All hotels in Cleveland, Ohio, United States of America
1 room, 2 adults
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1460 E 9th St, Cleveland, OH, 44114, United States of America, ‏‎855-238-1591
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4.4 / 5Excellent

Score breakdown (from 1,312 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.3
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4.0 / 5Excellent
"no mini fridge!"
The hotel was great and clean. The only complaint was not having a mini fridge.
Genuine Hotels.com guest review
1 night trip with friends Aug 27, 2015
A Traveler
US
5.0 / 5Outstanding
"great value"
great stay and great value
Genuine Hotels.com guest review
1 night trip with friends Aug 23, 2015
Laura
US
5.0 / 5Outstanding
"Hampton Inn downtown Cleveland, Ohio."
This wonderfull hotel was just a few minutes walk to the Rock and Roll Hall of Fame museum which was the sole reason for our visit. Valet parking was $26.00 a night but we found a secure parking lot about 200 yards away from the hotel for $15.00 a night.
Genuine Hotels.com guest review
2 night romance trip Aug 23, 2015
Jane M.
US
5.0 / 5Outstanding
"Consistently Good"
Staff was very funny and very helpful. Hampton Inns consistent quality makes it the "go to" place for my family.
Genuine Hotels.com guest review
2 night family trip Aug 21, 2015
Clay
US
5.0 / 5Outstanding
Nice Hampton in downtown Cleveland. Super nice staff, friendly and welcoming. Clean rooms with Hershey's kisses on the bed! My stay was quite pleasant.
Genuine Hotels.com guest review
4 night business trip Aug 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel for a conference stay"
I was here for a conference and really enjoyed my stay. It was close enough to the convention center that I could walk there in a few minutes, but it was also enough distance away that I felt I could escape the craziness of the large conference in the quiet of my room. I also appreciate a hotel that provides free continental breakfast in the morning.
Genuine Hotels.com guest review
3 night business trip Aug 19, 2015
Caitlin
US
4.0 / 5Excellent
"In town for a convention"
The staff at this hotel were excellent - very helpful and friendly. My room was comfortable and had a fantastic view (I was on the 14th floor), and was perfectly located downtown, close to the Convention Center, bus lines, and a fab coffee shop. The breakfast wasn't amazing, but it was free and there was enough choice so I was able to find something satisfactory each morning. I'd definitely stay here again.
Genuine Hotels.com guest review
5 night business trip Aug 16, 2015
Dana
US
5.0 / 5Outstanding
We had Excellent service & the staff catered to our needs. Only problem was after I got home, I found that my GPS was missing from my car's console. The valets had my keys at night, so I don't know if my car was locked or not. There was no forced entry. I don't like to complain, but someone must have stolen it.
Genuine Hotels.com guest review
2 night family trip Aug 17, 2015
Watson
US
3.0 / 5Good
"Who turned out the lights?"
Sunday night in downtown Cleveland is a wasteland. The hotel didn't have a restaurant, and there was nothing open within walking distance.
Genuine Hotels.com guest review
Response by Hampton Inn Cleveland Downtown
Dear Joseph A, I'm sorry that our hotel and city disappointed you. We aim to provide every guest with a comfortable stay, but clearly missed the mark. Do not hesitate to ask our front desk for assistance in locating local food and food deliver options. Should your travels bring you back to Cleveland, we hope you will consider a return visit. Sincerely, Michael Reidy General Manager
1 night family trip Aug 16, 2015
Joseph A
US
5.0 / 5Outstanding
Not as close to the casino as we thought but nice for the Rock and Roll Hall of Fame!
Genuine Hotels.com guest review
2 night romance trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
Would stay there again!
Genuine Hotels.com guest review
1 night romance trip Aug 9, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable stay"
The hotel staff were very friendly and helpful. The room was clean and comfortable.
Genuine Hotels.com guest review
1 night romance trip Aug 8, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay"
Clean rooms downtown close to a lot of things
Genuine Hotels.com guest review
1 night family trip Jul 30, 2015
Karen
US
5.0 / 5Outstanding
"Great Hotel!"
Very spacious room. Perfect for my family of 5. Good recommendations for food close by.
Genuine Hotels.com guest review
1 night family trip Aug 2, 2015
Diana
US
5.0 / 5Outstanding
"Great Stay!"
Our one night stay was wonderful! The staff was very helpful and accommodating. The location is perfect for the Rockhall. The room was clean and the bed was so comfy!
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
Leah
US
5.0 / 5Outstanding
This was the best hotel on or 5 city tour of stadiums. Stay here and walk to the ballpark.
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
mark
US
5.0 / 5Outstanding
Excellent, everything was perfect. Everyone was professional and courteous. We will definitely be back!
Genuine Hotels.com guest review
1 night romance trip Jul 30, 2015
barry
US
4.0 / 5Excellent
Good location - only 10 minutes from Cleveland Indians baseball and also close to Rock and Roll Hall of Fame.
Genuine Hotels.com guest review
2 night family trip Jul 22, 2015
A Traveler
US
5.0 / 5Outstanding
Very clean nice hotel, good free breakfast. The only complaint was that it was hard for them to keep up with the breakfast buffet from 9 to 10. All staff was very friendly
Genuine Hotels.com guest review
2 night family trip Jul 23, 2015
susan
US
5.0 / 5Outstanding
"Great stay"
Our family stayed for one night. The staff was friendly and helpful, the breakfast was a wonderful spread.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Kristine M
US
5.0 / 5Outstanding
"All good"
All good
Genuine Hotels.com guest review
1 night romance trip Jul 20, 2015
Paul
US
5.0 / 5Outstanding
"carey"
very good
Genuine Hotels.com guest review
1 night trip with friends Jul 23, 2015
Carey
US
4.0 / 5Excellent
It was good but downside was no pool.
Genuine Hotels.com guest review
1 night business trip Jul 23, 2015
Diane
US
4.0 / 5Excellent
Room was very clean, comfortable bed. Pillow cases were a little scratchy. Friendly people. Location within walking distance to Rock 'n Roll Hall of Fame, Science Museum and USS Cod Submarine.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
Kinda
US
4.0 / 5Excellent
"A little unfriendly, but very solid hotel"
Usually the hotels I stay at have great, friendly staff and some property issues. In this case it was the opposite--the front staff was quite rude which surprised me because Cleveland folks were pretty friendly as a whole. I didn't get a "Hi" or "Welcome"...just a mumbled "Last name" spoken without looking at me. Terrible first impression. I wasn't asked for my rewards number or made to feel welcome in any way. Probably the worst Hampton experience I have ever had. Maybe the front desk clerk had a bad day...it happens to us all, and I am sure the people at the front desk have to deal with all sorts of frustrating situations from people like us every day. Still, I expect better of Hampton and this left a bad impression. Everything else in the hotel was as expected--no refrigerator in the room, but the room was comfy and clean; bed was super-comfortable and neighborhood was good. It's close to the Amtrak station and that is why I booked it....there is a CVS next door and an awesome Heinen's grocery store down the road, where I got dinner. Would probably check out another of the local hotels next time....but only because there are so many cool ones around.
Genuine Hotels.com guest review
1 night business trip Jul 22, 2015
David
US
4.0 / 5Excellent
"Great Location"
Location was great, everything was within walking distance.
Genuine Hotels.com guest review
3 night romance trip Jul 10, 2015
Carlos
US
5.0 / 5Outstanding
"We would stay here again!"
The staff is friendly and welcoming,our room was clean and the hotel itself was very clean and nicely decorated. We had complimentary breakfast and the location is ideal for sight seeing
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
JOHN
US
4.0 / 5Excellent
"Downtown CLE Hampton - a nice stop"
Needed a place to crash following an event downtown CLE and be nearby for the VeloSano race the next morning. No complaints; comfy room, nice size, good amenities, breakfast was very nice but too many people and not quite enough space for everybody.
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2015
Michael
US
4.0 / 5Excellent
Thought it was expensive compared to other "city" hotels I've stayed as far as bed comfort and hotel amenities.
Genuine Hotels.com guest review
1 night family trip Jul 14, 2015
A Traveler
US
4.0 / 5Excellent
Went to the Rock and Roll Hall of Fame, that's why I chose this hotel. It was close by, with restaurants within walking distance. I'd stay here again.
Genuine Hotels.com guest review
1 night trip Jul 9, 2015
Joanne
US
4.0 / 5Excellent
"Rock and Roll Cleveland"
Stay was very nice and I was impressed with downtown Cleveland. Frnt desk staff was top notch and very helpful. Only downside was the $26/day valet parking.
Genuine Hotels.com guest review
2 night romance trip Jul 12, 2015
RICHARD
US
4.0 / 5Excellent
The location was easy to find. The hotel was clean and comfortable. The staff were very knowledgeable and courteous. Overall was a great value for the price.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2015
A Traveler
US
4.0 / 5Excellent
"Overnight stay on our way to Michigan"
Nice hotel in downtown Cleveland, and within walking distance to many shops, restaurants, stadium, and rock and roll hall of fame. You must pay to park in garage across the street, which is a little inconvenient depending on what you are used to, but is expected as this hotel is downtown. If you like to be in the hustle and bustle of the city, this is your hotel. The hotel was clean, comfortable and modern. The breakfast bar was an extra plus! Would recommend this hotel. PS: The Winking Lizard has great food at a reasonable price!
Genuine Hotels.com guest review
1 night romance trip Jul 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Good stay"
My Room faced 9th street... Lots of ambulance traffic the night I stayed. Ear plugs were provided.
Genuine Hotels.com guest review
1 night business trip Jul 9, 2015
Kent
US
3.0 / 5Good
"Downtown Cleveland"
Pro: Walking distance to Rock and Roll Hall of Fame. Con: Breakfast buffet area seating too small. Valet parking fee $26 too high and service poor. Advise to park in nearby garage for less.
Genuine Hotels.com guest review
Response by Hampton Inn Cleveland Downtown
Dear Jeff, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. I'm sorry you did not find our breakfast or valet parking convenient. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, Michael Reidy General Manager
1 night family trip Jul 5, 2015
Jeff
US
3.0 / 5Good
"Buyer beware-"
Good Central downtown location. Hotel was clean with modern appearance. Enjoyed interacting with valet crew even though we didn't use their services. Difficult to sleep with constant sirens and traffic during night. Rooms do not block sound at all. The amount of pan handlers around hotel is the other down fall and a big negative. For tourism. Will stay at different hotel next trip due to these two points.
Genuine Hotels.com guest review
Response by Hampton Inn Cleveland Downtown
Dear Barb, I'm glad you enjoyed our modern accommodations and location. I regret that the city noise interrupted the comfort of your stay. These are the side effects of our central location. We hope that you will consider a return visit. Sincerely, Michael Reidy General Manager
2 night family trip Jul 3, 2015
Barb
US
3.0 / 5Good
"Location Location Location"
Mediocre hotel but the location is absolutely great! A quick walk to Rock and Roll hall of Fame, Great Lakes Science Center, Horseshoe Casino, 4th Street Restaurants, Progressive Field, etc.!
Genuine Hotels.com guest review
Response by Hampton Inn Cleveland Downtown
Dear Michael A., We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so I regret that our accommodations left you underwhelmed. I appreciate you noting our good location and we hope to host you again. Sincerely, Michael Reidy General Manager
1 night trip with friends Jul 7, 2015
Michael A.
US
4.0 / 5Excellent
"Nice affordable hotel close to everything"
My wife and I were driving back to Virginia after a family reunion in Wisconsin. We decided not to drive back in a single day and Cleveland was a good halfway point. We were planning to visit the Rock and Roll Hall of Fame and watch the fireworks (our stay was July 4th). The Hampton in is close to everything -- about 1/4 mile from the R&R HOF, walkable to the baseball, basketball and football stadia, close to downtown restaurants and bars. The bars and restaurants of the Flats would be a long walk or a short cab ride. The hotel itself is clean and comfortable and in a safe neighborhood.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
John
US
4.0 / 5Excellent
Good location. Nice, clean facility. Will stay there again when I'm in cleveland
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2015
Tyrome
US
5.0 / 5Outstanding
"Very impressed!"
Great complimentary breakfast. Excellent location, within walking distance to many attractions. Rooms were very classy and comfortable. Electric thermostats was a nice touch. Having a fridge in the room would have been nice, but luckily we brought a cooler with us. Valet parking was required and pricey, but I'm guessing finding a spot on our own would have been difficult. No view from our window, but it's downtown Cleveland, what do you expect. Overall, 5 stars! We were very impressed, and plan on returning next time we're in town.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Jacob
US
5.0 / 5Outstanding
"nice place"
very nice place to stay. rooms were clean staff very nice
Genuine Hotels.com guest review
2 night trip Jul 3, 2015
mark Mitchell
US
5.0 / 5Outstanding
"Clean with a Great Location"
My wife and teenager spent 2 nights at this hotel and enjoyed it very much. The hotel was very clean, and the room was spacious. We had a suite with 2 double beds and a pullout in the living area. While you can find a better deal on price if you are willing to stay further out of downtown, this location was wonderful. We were able to walk to see an Indians game which was an easy 1/2 mile walk, and the Rock n Roll Hall of Fame was slightly further the other way. Breakfast was also better than the standard continental breakfast normally served. They also included additional warm items, such as pre-made omelets, or bacon and eggs, depending on the morning. We would stay again.
Genuine Hotels.com guest review
2 night family trip Jun 22, 2015
John
US
5.0 / 5Outstanding
"Very nice staff!"
Everything was perfect, aside from a left over beer bottle from previous guests in our room, and we never received room service. We did request clean towels and were told we could have had the room done then (3pm) but we were relaxing for an hour at that point in the room, and said no thank you.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Darryl
US
5.0 / 5Outstanding
Great overnight stay. Nice and quiet! Exceptionally clean!
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
Linda
US
4.0 / 5Excellent
"Good Cleveland Hotel"
Comfortable, clean hotel in the heart of downtown. Friendly staff. Valet parking is a must do and easy. Free continental breakfast is standard with the ususal fair though not much seating. Walking distance to everything including Progressive Field and the Rock-n-roll Hall of Fame. I would book here again.
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2015
John
US
4.0 / 5Excellent
"ALL IN - playoffs"
Good price forlocation. Would come back for a longer stay
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Janice
US
5.0 / 5Outstanding
"Just a few blocks from all the sporting action"
Love this place. It's close to it all. The pubs, sporting events, staff is friendly and the breakfast is great!
Genuine Expedia guest review
Other trip May 31, 2015
casey
US
4.0 / 5Excellent
"Great room/location/price"
Great location- walking distance to East 4th Street and the Cavs game. Clean hotel, clean room, free breakfast!
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
A Traveler
US
4.0 / 5Excellent
"Cavs trip"
Great location just stay away from the valet. Just around corner is a parking garage which is easier.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Damon
US
4.0 / 5Excellent
"Nice hotel close to progressive field."
Nice breakfast. Just long wait. Very busy that morning.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
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