"Wonderful hotel and location - highly recommend"
It was a friend weekend to celebrate my friend's birthday and the location was perfect for walking all over the city and we felt very safe. Also, the room was fabulous! Everything seemed new from the bathroom wallpaper to the sheets and bedding. The stay was perfect and I would definitely recommend it as well as return for another visit. The reason […] I gave the service a 4 rather than a 5 was just because the breakfast buffet was not well attended but otherwise, it was a perfect stay. Read moreGenuine Hotels.com guest review
It was difficult especially During rush hour to find the valet parking. It would of been nice to have it marked clearer. Location in the middle of downtown.Genuine Hotels.com guest review
I always enjoy staying at Hampton Inns around the country. This one is no exception. The staff was friendly as well as very helpful...from getting me a glass of milk from the kitchen to calling a transportation service to get me to the airport. The room was clean and well stocked with towels. The location of this hotel is great. It is walking distance […] to Quicken Loans Arena, Rock Hall (straight down the street) and right across the street from one of the most beautiful churches in the U.S.A.. I highly recommend this hotel to everyone, whether it is for business or pleasure. Read moreGenuine Hotels.com guest review
Perfect for a Cavs game! Great staff, great service. Worth the money for sure.Genuine Hotels.com guest review
"Outstanding customer service"
The staff went above and beyond to accommodate our needs. Very professional and helpful!Genuine Hotels.com guest review
Bed was very uncomfortable.Genuine Hotels.com guest review
We only stayed one night, but everyone was very nice. It was clean everywhere we went. Breakfast was very good. Not much room to sit but many options of food. I would stay again.Genuine Hotels.com guest review
Had a room next to an obnoxious couple, very loud at late hours of the night. Very unnecessaryGenuine Hotels.com guest review
"Comfortable stay and nice staff..."
We were in town for the Cav/Suns game on Mar 7, 2015. We chose this hotel for the price and the close proximity to Quicken Loans Arena. Overall the hotel, to include the common areas and rooms, was clean and the staff was friendly. I would have given an overall 5, but the room did not have a refrigerator or microwave. I can't remember the last time […] that I stayed in a hotel that didn't have both. I wish we had brought a bigger cooler with us to avoid going to the ice machine so much. Also, although the breakfast was free, it was quite busy and the space to serve yourself and eat seemed too small. Overall, we enjoyed our stay, but will take into consideration the lack of a microwave and refrigerator when we plan our next trip to Cleveland. Read moreGenuine Hotels.com guest review
"2 day weekend stay"
I was in town for a pleasure trip. I thought the hotel was very average. Breakfast was average at best......yucky eggs. I thought the area in front of the hotel was rather dirty....the sidewalk needed sweeping. The room didn't have a microwave or a fridg. Location was good.....right downtown within walking of everything. The hotel valet parking is 20 […] $ per day.....but so everyone knows......there's parking garages right next to the hotel for 10 $ a day. In summary........not bad and also nothing special. Read moreGenuine Hotels.com guest review
Stay was wonderful outside of valet and a couple of the front desk reps sounding as if they had attitudes when you called for services.Genuine Hotels.com guest review
"Enjoyed our stay!"
Very nice stay for a weekend in Downtown Cleveland. Walking distance from a ton of bars and restaurants. Room was clean and comfortable. Valet parking is an extra $20 hit but we considered it worth it as parking seemed kind of like a nightmare. I would definitely return!Genuine Hotels.com guest review
Very clean and friendly and only a short walk to quicken loans arena.Genuine Hotels.com guest review
"Not happy with this Hampton :("
Not a good room layout-tiny desk and closet, stuck in the corner. No fridge or microwave. Bed was hard as a rock. Valet parking only, or park 2 blocks away. Staff was not very informative.Genuine Hotels.com guest review
Great Hotel just a short walk to the Rock-n-Roll Hall of Fame. Friendly Staff and good Breakfast.Genuine Hotels.com guest review
"Cleveland Hampton Downtown"
Business trip for 2 nights. Room very nice and clean which makes being away comfortable.Genuine Hotels.com guest review
"Decent, minus valet parking"
Good overall stay. Clean room, bed was comfortable, looks like they have spent some money updating the decor and the bathrooms which is nice. A couple blocks away from house of blues and a lot of nice restuarants. One tip, I would avoid valet. It was posted as $20 per day, which is crazy. Literally less than a block away there is a parking deck, which […] was $10 per day, and then you don't have to tip anyone. Read moreGenuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
Fabulous hotel! Great Location! Most attractions are close by but cabs are also easy to get in case of bad weather.Genuine Hotels.com guest review
"hate to complain"
The hotel room was smaller than exspected. The staff was friendly and the breakfast was average. We were pretty much on our own placing luggage in our vehicle, but I tipped the valet anyway. I would have enjoyed shuttle service And softer toilet paper.Genuine Hotels.com guest review
The hotel was clean and beautiful. The front desk staff were kind and helpful. The valets were professional and safe. The room was comfortable and clean. I would recommend this hotel to anyone!Genuine Hotels.com guest review
"A city closed at 6:00pm?!"
While Cleveland was very nice, in the sense that they have trolleys to take you pretty much anywhere, and everything is very close together and close to the hotel, it was very disappointing that everything closes by five or so. (The museums, galleria, and almost everything except the casino) We were there on a Friday too, so it was even more disappointing. […] Because of that, we spent a lot of time in the hotel room, which did not have a couch or anything, so we were forced to be "in bed" by 6:30. The hotel itself, is very nice. With the exception of a pool, it had pretty much everything it should, right down to the breakfast in the morning. :) Read moreGenuine Hotels.com guest review
The staff was pleasant. Room was gorgeousGenuine Hotels.com guest review
Perfect location to visit rock and roll hall of fame and the science museum. Breakfast was exceptional and was included. Also free WiFi in room. Located right downtown near theater district as well. Will stay again if we head to Cleveland again.Genuine Hotels.com guest review
"Great price for location!"
Friends and booked this hotel as we were in town for a volleyball tournament and wanted to be able to enjoy the downtown scene. From check in to check out the staff was amazing and very welcoming. The room had a nice view and was very clean! The valet service was really good and prompt and despite the bad weather we had, it was a great visit. Will definitely […] recommend staying here! Read moreGenuine Hotels.com guest review
Just an overnight stay, overall excellent experience - had a suite, very lovely, staff was great, would highly recommend it.Genuine Hotels.com guest review
Located in walking distance to the Quicken Arena. Staff was nice. Breakfast was way better than other hotels!Genuine Hotels.com guest review
"Great value, but slow valet service at check out"
The rooms were nice, but the valet parking in the morning took over 45min.Genuine Hotels.com guest review
"Business trip approved"
Very comfortable hotel for a business trip. Fast, free wifi and very nice, free hot breakfast in the mornings.Genuine Hotels.com guest review
The only issue I had was when we gave the car to Valet and got it back at check out There seemed to be some sort of white substance caked on the front windshield. It is yet to come off. I'm not sure if someone (not saying it was an employee) wondered by the car and messed with it, or it just got parked under something that was leaking. Other than that […] it was a pleasant stay and everyone was cool. Read moreGenuine Hotels.com guest review
I would've stayed at this hotel again. We had a great experience, until we checked out.They charged our debit card $25 a room for incidentals. When we inquired about it they said that was just to run the card to make sure funds were available. I get that, however, $1 would have sufficed. The $50 actually came out of our account. If it was someone who […] maybe didn't have the extra $ it could easily cause lots of problems. They also took one to many valet fees from our account. $21.60 ×3. When I mentioned all of the above they stated that we would have to have our bank reverse the funds. Very, very, frustrating. No one mentioned the $25 fees and I didn't see it any where in small print. We won't go back to the Hampton Inn, ever again. Read moreGenuine Hotels.com guest review
we were exceptionally very impressed with our stay at the hampton. From the valet service to the check-in and for the cleanliness of the rooms, everything was 100% good. Everyone is friendly and will help you with anything that you need.Genuine Hotels.com guest review
This hotel had excellent, friendly staff- very helpful. The room was clean & cozy. Nice location. Good breakfast. I would definitely stay there again.Genuine Hotels.com guest review
"Good time in Cleveland"
The hotel was average , but the price was right .Genuine Hotels.com guest review
"Good price for a good room"
Good room for the money with close location to most places downtown. Would defiantly stay here againGenuine Hotels.com guest review
"Hampton Inn downtown..."
had a suite with friends....rooms are super clean.....great location to stay downtown.....parking garage right across street....Genuine Hotels.com guest review
It was very relaxingGenuine Hotels.com guest review
"ererything was great."
everything was great. room was very clean. would stay there anytime.Genuine Hotels.com guest review
great accommodations for the money. clean and friendly with updated furnishings.Genuine Hotels.com guest review
Husband in Cleveland Clinic. Rooms were nice, beds and pillows not comfortable. Not enough seating for breakfast. No microwave or mini fridge in the room for that price range is crazy.Genuine Hotels.com guest review
Perfect location for us. We came into town for a Cavs game. Walking distance to the Q and a few bars/restaurants. Room was clean and comfy.Genuine Hotels.com guest review
Friendly staff. The room was very clean and well furnished. No complaints that I can think of and I would definitely stay there again the next time I'm in the area.Genuine Hotels.com guest review
I stayed here for the game in Cleveland. Really enjoy the game, and the room was everything I expected.Genuine Hotels.com guest review
"Nice stay downtown."
Staff was friendly. The room was very clean. The valet parking was convenient. The only issues were that the breakfast area is small and was super crowded. Also, we could not find a stairwell that connected our floor to the lobby.Genuine Hotels.com guest review
treated extremely well by everyone.our trip to Cleveland was fun despite weather conditions.everyone we met was cordial and helpful to us being visitors.good chance we will return and stay at the Hampton again.Genuine Hotels.com guest review
Hotel overall was wonderful, staff is pleasant to deal with (including valet personnel). Hotel location is ideal for anybody hanging around the Cleveland downtown area. Complimentary coffee, tea, and chocolate in the lobby is very delightful! Would definitely look into if you're planning a stay in Cleveland.Genuine Hotels.com guest review
Very clean and comfortable rooms with plenty of amenities. Really enjoyed the continental breakfast they offered the next morning. I would recommend for anyone looking to stay downtown.Genuine Hotels.com guest review
"Hampton Inn review"
Drove up with grandsons for Cavs game , hotel was within walking distance of arena and restaurants, easy access from interstate. Hotel staff was courteous,friendly ,and helpful. Great trip.Genuine Hotels.com guest review
Best value you'll find. Friendly staff, very clean, and conveniently located. Walking distance to everything. Will definitely be staying here on our next trip to Cleveland.Genuine Hotels.com guest review
close to downtown attractions walked a lotGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )