"close to the Cleveland Clinic and restaurants."
The staff was wonderful. They were very accomodating, always smiling and very helpful. They defined service excellence.Genuine Hotels.com guest review
If you are looking for a downtown hotel with reasonable rates, this is the place to stay. Convenient walking distance to all sports venues and cultural museums. Will definitely stay there againGenuine Hotels.com guest review
Found it to be clean, staff friendly and comfortableGenuine Expedia guest review
They changed my room from by the elevated and gave me a room without a view, was disappointedGenuine Hotels.com guest review
"The staff was friendly and professional"
Our room was clean and beautifully furnished. We were very pleased.. whenever in Cleveland this is where I will stsy.Genuine Expedia guest review
"Great Location, 10 minute walk from Rock,and roll"
We had a great stay, enjoyed breakfast,and free newspapers. The staff was very friendly,and courteous.Genuine Expedia guest review
"Nice room, location, and staff"
The rooms were cozy and clean. Amenities like complimentary breakfast were great. Friendly staff and great location. Walking distance from Progressive Field and local bars/nightlife.Genuine Expedia guest review
"Updated bathroom. Comfy beds. Clean room."
Updated bathroom. Comfy beds. Clean room. Plenty of space in the suite with 2 queen beds and pull out sofa bed. The staff was ok. Not super friendly.Genuine Expedia guest review
"Nice Part of the City"
Staff was really friendly and helpful. We are unfamiliar with that area so we were thankful that there were food places within distance. Its closer to the college district. You can literally walk across the street to Subway. Parking is a little bit of an inconvenience for the Garage. Or You can pay Valet a one time Fee to park for you for the duration […] of your stay. I would stay at this hotel again for sure. Read moreGenuine Hotels.com guest review
"Convenient and comfortable downtown accomadations"
Rooms recently remodeled with hardwood furniture and granite bathrooms. Very convenient for downtown business.Genuine Hotels.com guest review
Stayed for the Indian's home opener. Was an easy walk to the stadium and plenty of food/bar choices within walking distance.Genuine Expedia guest review
"Great location. Very helpful staff"
We were right in the middle of everything downtown. The staff was always happy to help.Genuine Expedia guest review
"Very comfortable hotel in downtown Cleveland."
Enjoyed our brief stay and would stay there again.Genuine Expedia guest review
"Right downtown by the convention center"
The staff was very accommodating and helpful. Plenty to choose from for the complementary breakfast. For some reason we were thinking there was a pool and there is not, but we didn't really have time for it anyway. Easy walking distance to the convention center, which is what we needed. Subway and CVS right across streets.Genuine Hotels.com guest review
Hotel staff was nice and helpful. Rooms were a nice, bathroom needed some cleaning though!breakfast was average but a added bonus to our stay.would stay there againGenuine Hotels.com guest review
"Hampton Inn Downton"
Service was excellent. Very nice atmosphere, open front area/remodeled newer, breakfast very good.Genuine Expedia guest review
"Not very impressed"
Pros:Great Location, clean room, comfortable bed Cons: Could hear people walking in hallway and in the adjacent room (they weren't being loud either), shower was broken, remote was broken, room was small. Room was nice but the fact that it was very difficult to take a shower and the elevated noise level will deter me from returningGenuine Hotels.com guest review
"Nicer places to stay"
It was decent, the room was nice and clean but the rest of the hotel wasn't that clean... The breakfast was ok. The staff at the front desk was not very welcoming and did not know anything about the surrounding area. I didn't find the location to be that great, there are definitely better places nearby.Genuine Hotels.com guest review
"Great location downtown Cleveland"
Conveniently located near places downtown Cleveland.Genuine Expedia guest review
This was our first trip to Cleveland. We had been in town for the Patriot Tour at The Palace. The hotel was easy to get to. Parking is $16 through a valet service. This covers unlimited entry/exit from the ramp. Check-in was easy and our room was clean. The doors to the room did not cut down on the hallway noise. You could hear everything that was said […] or done in the hallway. The beds were comfortable, but the pillows were not. The hotel is within walking distance of many restaurants and bars. We were also with walking distance of The Palace. We found the area to feel safe and were able to walk around at night without any concerns. The continental breakfast was right in line with other Hampton Inns. The staff was friendly. Read moreGenuine Hotels.com guest review
"Nice hotel downtown."
Very good location, many restaurants within easy walking distance. Staff was very helpful and friendly. My only complaint was that I found several long dark hairs on the bathroom floor and on the bedding. I know long hair can be quite the pain to clean up, but that was kind of gross.Genuine Expedia guest review
I am extremely pleased that I chose The Hampton Inn. Any time I am in Cleveland and need a hotel, it will be here. Thank you for an enjoyable stay!Genuine Expedia guest review
"Good 2 bed night"
It was good to take one night for 2 bed room. Also, at late night the main door was closed! Till you swipe the room card, which is uncomfortable. One more thing, there were always a recipients who is rude and her co-worker is nice. Overall is convenientGenuine Hotels.com guest review
"NCAA Division 2 Wrestling Championships"
Hotel was very clean and updated, our room was very clean and comfortable. The staff was excellent. Was able to walk to all of our destinations Highly recommend this hotel to anyone staying in downtown Cleveland.Genuine Hotels.com guest review
Very nice hotel in a great location. The breakfast was really nice and the room was nicely decorated. This is a great location for all things downtown. Would stay here again!Genuine Hotels.com guest review
"Good for the price"
Not the greatest hotel i've stayed in by any means, but good for the price. Staff was very friendly, but the room was very basic.Genuine Expedia guest review
"Clean, great location, good price"
They keep this place clean!Genuine Hotels.com guest review
"Good but was a little disappointed"
The room was clean and comfy. But when I booked for a room I wanted one with a extra roll in bed because there were 5 of us and when I booked this room it said that they were available. But when we stayed I was told there was none. And there was no fridge in the room. But besides that it was fine.Genuine Hotels.com guest review
"Perfect location down town."
Drive up, valet park and relax. good place in down town cleveland.Genuine Expedia guest review
To much noise outside and in the hall when we were trying to sleep.Genuine Hotels.com guest review
I had a hard time finding the hotel even with the GPS because of the traffic congestion and the small signage of the hotel is only on the front door canopy. Valet parking for $20.00 required and appreciated. The staff was friendly and the room was comfortable and clean. The view from the window was another building of windows so had to keep the shade […] pulled. It was located near the stadium, Catholic church, and other businesses. Despite being in the downtown area, the room was quiet for sleeping. Read moreGenuine Hotels.com guest review
The room was very nice, the view was excellent, the location was great. The only problem was the heating unit was noisy and we didn't sleep well. The staff was very friendly and accomodating.Genuine Expedia guest review
"Beautiful view of Lake Erie"
It was great! Very nice room....very relaxing!Genuine Hotels.com guest review
"Did not receive the room I booked"
We booked a room with 2 Queen beds but upon arrival (after midnight), were given a king bed room. When we requested the room we had paid for (non-refundable) we were told that the hotel was full, there were no other rooms available and that because we booked through a 3rd party company the hotel only had to give us what they had available (which is […] not what we were told by Hotels.com). We were told there were swim teams at the hotel and that is why they didn't have any 2 Queen rooms available. Front desk was not apologetic at all. We ended up having to move to another hotel the next day. Overall a very unhelpful staff and I suspect they never had 2Qs available when we booked the hotel. Customer Service at Hotels.com did help us relocate and worked with the hotel to secure our refund for the days that we did not stay there. Read moreGenuine Hotels.com guest review
The hotel was very nice. The staff was very pleasant. The only complaint I have would be a dirty duvet & cover. When I addressed the issue they were quickly taken care of. I would definitely stay here again.Genuine Hotels.com guest review
"Employee Break Room"
Our room was right across from the employee lounge.. And was terribly loud in the morning. There was cheering and clapping? I just think we should have been warned about the location of the room.Genuine Expedia guest review
"Weekend trip in the city"
My significant other and I stayed at the hotel with another couple (separate rooms) for a night out in Cleveland. Room felt very comfortable. Friendly staff. Nice breakfast!Genuine Hotels.com guest review
This hotel was a short driving distance from every destination we needed to go in downtown Cleveland, extremely convenient! Very much satisfied with our stay, great complimentary breakfast too! Will stay here again!!Genuine Hotels.com guest review
"Great hotel for a cheap price right downtown"
Great hotel for a cheap price right downtown in Cleveland. Walking distance to the house of blues. Parking garage across the street was only $5 for overnight parking if you entered after 5pm. Facilities were very nice and clean. Staff was friendly and checkout wasn't until noon. I will definitely return here the next time I'm in Cleveland.Genuine Expedia guest review
"Super comfortable sleep"
Was only there for the night but it was amazing night of sleep. They over sold double queen bed rooms and upgraded us for free to a suite. It was completely clean and the bathroom was very nice and clean. The beds were really comfortable and fresh. I will definitely stay here again if I go back to Cleveland.Genuine Expedia guest review
"Good Hotel in Downtown Cleveland"
I always stay at Hampton Inns when I travel because their high quality service is consistent from state-to-state and I have never been disappointed. The Inn in downtown Cleveland was no exception. It was a very pleasant stay and I would stay their again.Genuine Expedia guest review
"Hampton Downtown Cleveland"
Very good value overall, only disappointment was the valet parking. It was exceptionally cold in the morning and the Valet Staff was not able to adequately deliver cars within the ten minute promise. Mine took over 30 minutes, and at least the GM credited my fee for the delay.Genuine Expedia guest review
"Great hotel, great location"
Staff was friendly and accommodations were very nice. We were within walking distance of the event we came for, shopping and restaurants.Genuine Hotels.com guest review
We came to Cleveland for an anniversary week-end get--a-way. The Hampton Inn was ideally located. We went to Ohio City Sat afternoon & the Wast Side Market. Had a WONDERFUL dinner @ Blue Point Grille the took in a show at the Palace Theater. Our room was specious & most importantly nice & clean. Would not hesitate to stay here again.Genuine Hotels.com guest review
comfortable and excessible. We didn't know the area and had some difficulty finding a restaurant with close by parking, probably snow had something to do with that. Room was comfortable and clean.Genuine Hotels.com guest review
"Great place to stay!"
Me, my Brother's and my sister stayed at the Hampton Inn this past Friday. We all were very impressed with the extremely friendly and helpful staff. They sure helped us have a great time, and be sure that next time any of us makes it to Cleveland we will be sure to stay here.Genuine Hotels.com guest review
"Nice hotel and great staff."
Front desk were nice. The doorman was very nice and helpful! Rooms were clean and comforting.Genuine Expedia guest review
I recently enrolled in the Hilton Honors program a couple of weeks ago. I had actually forgot that I had done so until after I checked out of this hotel. I am under the impression that no one knows you are enrolled unless you tell them. Why is that my responsibility? I don't really care, but it seems every business wants you to have its special card, […] but its not value to me if I have to manage it myself, I have enough things to worry about. Read moreGenuine Expedia guest review
It was a pleasure. Staff was great and room was clean and comfy?Genuine Expedia guest review
"Cold night warm staff"
The valet and front desk staff were among the nicest, most helpful people I have encountered in the hotel industry. They made my stay a warm and friendly experience.Genuine Expedia guest review
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