Fantastic! Very nice people working for you and especially Charlotte in the Hotel Cafeteria. She was super!Genuine Hotels.com guest review
"Good hotel, great value"
Everything was quite nice, from the room itself to the soap and the coffee... Our view wound up being of the a/c units and dumpsters but that is luck of the draw, particularly in the heart of a big city. The bed was firm but not hard, the bedding was clean (even the main blanket!), and the flats screen tv functioned properly. No odd smells that had […] to be concealed by air conditioning... It was solid. And you're walking distance from the Hard Rock Hall of Fame, their Science center, and the Good Time III pier (affordable 2 hour river tour is highly recommended). Also, the best dining IMO is in the Tremont area. This hotel is an eight minute drive to it. Two thumbs up! Read moreGenuine Hotels.com guest review
"execellent hotel to stay in for a get away."
was terrific,was there to try out for the VOICE audition!!! wonderful staff, fun to talk to n joke with. made us all feel very comfy!!!.Genuine Hotels.com guest review
"A good night"
We were in Cleveland for the night. Valet service is mandatory but it is only $20 and it goes right on the room so it is not bad and the people were very friendly and professional. The room was very nice. A little small for 4 adults but still very nice. The breakfast was very good. Very good location within walking distance of the Rock & Roll Hall of […] Fame and all of the Downtown restaurant and entertainment spots. Read moreGenuine Hotels.com guest review
"Close to the must see events"
It was pleasant. Close to the Rock and Roll Hall of Fame. I would recommend this hotel.Genuine Hotels.com guest review
Some buddies and I were in town for a ballgame. Couldnt have asked for more out of a place to stay. Not a bad walk to Progressive Field. Plenty of places to stop for a beer or a bite, on the way. Clean lobby and room, friendly staff, great price.Genuine Hotels.com guest review
"Very good location"
It was a wonderful stay. The sights were all within walking distance. There was an incident with a fight in the room beside us. We called security and they arrived within minutes. I look forward to returning to this hotel in the future.Genuine Hotels.com guest review
"Cleveland Hampton Inn Downtown"
The hotel was perfectly located and well appointed. Got a good rate on line making it all the more worthwhile. Breakfast was good and the service was excellent. Would stay here again!Genuine Hotels.com guest review
"Modern Hotel, Great Value"
Very nice hotel, modern, up-to-date. Great value, too. Comfortable beds, nice bathroom and toiletries, large TV -- and a nightlight! (I usually bring one so this was much appreciated) . Close to Rock Hall, sports venues, dining -- easy walking distance to everything. Very quiet on the two nights we stayed. Loved this hotel!Genuine Hotels.com guest review
Came into town on Memorial Day for a Tuesday morning interview up the street. The hotel was as advertised, the room was comfortable and service was great. They even let us do a late check-out until 1:00 since the interview wasn't until 11 and wanted to come back to change before the trip back home. Nothing was going on downtown that Holiday, Monday […] evening - but were able to find a spot for a drink a couple of blocks over at the "Harry Buffalo" . Great stay for a short trip. Would stay at this location again. Read moreGenuine Hotels.com guest review
"top shelf, great price"
The location of this hotel is top shelf. It's within walking distance of the baseball stadium, the rock and roll hall of fame, amazing restaurants, etc. The rooms were clean, the breakfast was very good and the staff were all very courteous. A+ across the board.Genuine Hotels.com guest review
"Close to Rock Hall"
While the hotel is VERY nice and conveniently located to the Rock Hall and the other things in that area (Science center, lake) - there are very few restaurants/bars that are real close. Many things are closed on Sundays, so you had to walk quite a ways to get to them. However, cabs are reasonable in Cleveland....but Hampton should offer a shuttle to […] their guests... that was a disappointment, as was the craziness of the breakfast room (ran out of food, long lines) - but that probably only happens on occasion. We really liked the hotel overall. Read moreGenuine Hotels.com guest review
"1/2 mile from Rock & Roll H.O.F"
Nice accommodations, bed very comfortable and not at all motion sensitive, bathroom very clean, decent variety at the included breakfast. Valet parking ($20) which I was originally thinking was a negative, worked out great. Parking is valid through 6:00 P.M. of your check-out day. Allowed us to load the car and have it re-parked while we walked to the […] R&R H.O.F. and then came back and got the car and were on our way. The only negative was some street noise, ie. motor cycles and sirens. We were on the 11th floor. Read moreGenuine Hotels.com guest review
"Hampton Inn Cleveland"
Very enjoyable, personnel were very polite, cordial, and helpful. Location was central to most attractions. Rock N Roll Hall of Fame, Hard Rock Café, were within walking distance. Good food nearby. Would definitely go back.Genuine Hotels.com guest review
"clean and quite"
my must haves are clean and quiet,this hotel had both. walking distance to rock and roll hall of fame and progressive field.Genuine Hotels.com guest review
Very nice room for what I paid but prefer self parkingGenuine Hotels.com guest review
"Close to Rock and Roll Hall of Fame"
Hotel check in was smooth. Valet was quick. Room was average for this price range. Free breakfast was pretty good. Not close to any Dining options.Genuine Expedia guest review
"Great Stay in Cleveland!"
It was a great stay, couldn't have asked for anything to have been any better. The staff is wonderful!Genuine Hotels.com guest review
It was an overall nice hotel and visit wound come back againGenuine Hotels.com guest review
"good clean hotel"
my experience was fine overall 8 out of 10 . hotel clean comfotableGenuine Expedia guest review
"Fitted my needs well"
I enjoyed the stay. The staff of the hotel was nice and helpful. My only critique is that there were to hairs in the bathroom that did not belong to me. One long blond hair on the pic and another shorter dark hair on the ceiling. These are minor for me but the reason for the 4s. I just took a used towel and wiped them off. However, the housekeeper at […] this hotel ought to do more spot checking and follow up with the staff who clean the rooms. Read moreGenuine Hotels.com guest review
"First Time in Cleveland, but not our last!"
Despite the reputation that Cleveland has with comics, we loved our first visit to the city. The streets were clean, flowers beautiful, Rock and Roll Hall of Fame amazing. Our hotel was centrally located allowing us to walk to everything we wanted to see in our brief stay. The staff at the hotel was one of the friendliest we have ever encountered. Everyone […] asked about our stay and if there was anything they could do to assist us. We received excellent information about restaurants and other attractions from the front desk. The room was spotlessly clean and very comfortable. We had previously spent a couple days in Brooklyn, NY and by comparison, our room in Cleveland was massive. Valet parking was easy as was navigating the city. We saw a lot we want to explore further. Our friend from Canada was equally impressed. Read moreGenuine Expedia guest review
"Nice view of Lake Erie"
Employees of hotel very friendly & helpful. Location is good, Breakfast was good and hot to taste.Genuine Expedia guest review
"Great hotel close to attractions downtown"
Overall, this is a very good hotel. Our rooms were comfortable and clean, the decor pleasing, the breakfast was great, the employees were attentive and polite. Parking would have been expensive, but I found a nearby garage across the street and parked my car there the entire time. There are great restaurants within walking distance, and even the Rock […] and Roll Hall of Fame is just a few minutes away by foot. The only issue I had was that other guests, unfortunately, were very inconsiderate when returning to their hotel rooms between 2am and 3 am. I was woken up repeatedly by doors slamming, people talking loudly in the halls, and people running in the halls. After I called to complain, the night clerk was apologetic and sent someone up. I fell asleep around 3 am again and did not hear anything else. Read moreGenuine Hotels.com guest review
"Great location and price beats other nearby hotels"
This hotel is in a great location and the price per night beat out all the other hotels. Customer service was great and you can walk two blocks to tower city, great restaurants, etc. There is a public parking garage around the corner - go for it!Genuine Hotels.com guest review
"Will definately go back!!"
My husband & I stayed in Cleveland for our anniversary this past weekend. This hotel & the staff were wonderful! The hotel was very clean & smelled great. The room was nice sized & the bed was very comfy. It is in walking distance of the Great Lakes Science Center, Rock & Roll Hall of Fame, as well as many restaurants & bars. They valet parking (additional […] $20) for a full 24 hours. We walked up to the hotel from the science center to check in. That was at 3pm. We walked back down to the lake and came back with our car at 6pm. The valets were very friendly & promptly brought our car on request. Check out time is 12pm. However, we were able to leave our car in the valet parking garage until 6pm. That was very helpful considring there was a huge event going on & parking would be scarce...not to mention, you have to pay to park. I must say, we had a perfect little getaway & have already made plans to go back & stay at the Hampton Inn with our kids!!! We can't wait!! Read moreGenuine Hotels.com guest review
"great city great hotel"
This was a great place to stay and is so conveniently located. Have stayed in this hotel in the past and am thinking about giving up on the Bills and becoming a Browns fan so will probably stay again. You have a great hotel and an amazing city.Genuine Hotels.com guest review
Comfortable beds. Clean rooms. Great breakfast. Helpful employees, and good location.Genuine Hotels.com guest review
Great and clean very comfortable would love to stay againGenuine Expedia guest review
"Close to the Rock and Roll Hall of Fame"
We used valet parking and were disappointed. Someone went through my car overnight. I could tell this was done because things were in a disarray. I did not leave anything of value, so there was no harm. There were no signs of forced entry. Obviously, the car was not locked.Genuine Expedia guest review
"Nice hotel, good location, very noisy room"
We were awakened at 2:30am by shouting in the hall and people banging on doors. This continued until about 4:00. The hotel staff was reasonably accomodating. The second night there was also some loud conversation in the halls.Genuine Expedia guest review
"Very good hotel"
We had a very good time , it was only for one night ,the room was a suite with a lovely sitting room that had a sofa bed ,two T.Vs one in each room and the price was very reasonable for an inner downtown city high class hotel.The only gripe was the valet parking which cost $40 as we had to park two cars, I recommend this hotel.Genuine Hotels.com guest review
"Easy valet and quick check-in"
Very nice staff, easy to check in and check out. Nice clean rooms with plenty of room, very spacious bed.Genuine Expedia guest review
Love the hotel and location. Parking is tricky if you don't want to valet but over all a great trip and will for sure be back!!Genuine Hotels.com guest review
Stayed on April 12th. Hotel was great, room was great however the breakfast was terrible. Other than the waffles, everything was processed food. They need to improve the quality of their breakfast.Genuine Hotels.com guest review
"close to the Cleveland Clinic and restaurants."
The staff was wonderful. They were very accomodating, always smiling and very helpful. They defined service excellence.Genuine Hotels.com guest review
If you are looking for a downtown hotel with reasonable rates, this is the place to stay. Convenient walking distance to all sports venues and cultural museums. Will definitely stay there againGenuine Hotels.com guest review
Found it to be clean, staff friendly and comfortableGenuine Expedia guest review
They changed my room from by the elevated and gave me a room without a view, was disappointedGenuine Hotels.com guest review
"The staff was friendly and professional"
Our room was clean and beautifully furnished. We were very pleased.. whenever in Cleveland this is where I will stsy.Genuine Expedia guest review
"Great Location, 10 minute walk from Rock,and roll"
We had a great stay, enjoyed breakfast,and free newspapers. The staff was very friendly,and courteous.Genuine Expedia guest review
"Nice room, location, and staff"
The rooms were cozy and clean. Amenities like complimentary breakfast were great. Friendly staff and great location. Walking distance from Progressive Field and local bars/nightlife.Genuine Expedia guest review
"Updated bathroom. Comfy beds. Clean room."
Updated bathroom. Comfy beds. Clean room. Plenty of space in the suite with 2 queen beds and pull out sofa bed. The staff was ok. Not super friendly.Genuine Expedia guest review
"Nice Part of the City"
Staff was really friendly and helpful. We are unfamiliar with that area so we were thankful that there were food places within distance. Its closer to the college district. You can literally walk across the street to Subway. Parking is a little bit of an inconvenience for the Garage. Or You can pay Valet a one time Fee to park for you for the duration […] of your stay. I would stay at this hotel again for sure. Read moreGenuine Hotels.com guest review
"Convenient and comfortable downtown accomadations"
Rooms recently remodeled with hardwood furniture and granite bathrooms. Very convenient for downtown business.Genuine Hotels.com guest review
Stayed for the Indian's home opener. Was an easy walk to the stadium and plenty of food/bar choices within walking distance.Genuine Expedia guest review
"Great location. Very helpful staff"
We were right in the middle of everything downtown. The staff was always happy to help.Genuine Expedia guest review
"Very comfortable hotel in downtown Cleveland."
Enjoyed our brief stay and would stay there again.Genuine Expedia guest review
"Right downtown by the convention center"
The staff was very accommodating and helpful. Plenty to choose from for the complementary breakfast. For some reason we were thinking there was a pool and there is not, but we didn't really have time for it anyway. Easy walking distance to the convention center, which is what we needed. Subway and CVS right across streets.Genuine Hotels.com guest review
Hotel staff was nice and helpful. Rooms were a nice, bathroom needed some cleaning though!breakfast was average but a added bonus to our stay.would stay there againGenuine Hotels.com guest review
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