Nice place to stay in downtown ClevelandGenuine Hotels.com guest review
This hotel could not have been better. From service, to location, to hotel upkeep.Genuine Hotels.com guest review
"Close to Cleveland Clinic"
Cost effective alternative to the hotel on the Cleveland Clinic premises. It was a very nice hotel and just minutes from the Cleveland Clinic.Genuine Hotels.com guest review
Great location! Walking distance to many downtown attractions. Staff was very friendly. Will definitely stay here next time we are in Cleveland.Genuine Hotels.com guest review
"within walking distance to casino and sports"
This is the second time I stayed at this hotel in the last year. If you are going to any of the Cleveland sporting events and/or the casino this hotel should be one that you consider. In less than a 10 minute walk you can reach all of the respective venues. The room is updated and clean and the bed is very comfortable. I will return to this hotel during […] my next visit to downtown Cleveland. Read moreGenuine Hotels.com guest review
"Good location and stuff."
Good location and stuff.Genuine Hotels.com guest review
we weren't as close to any downtown attractions as i would have liked, but the room was beautiful, clean, and comfortable.Genuine Hotels.com guest review
"XV Beacon in Cleveland!"
What a steal! This is as close as you can get to Boston's XV Beacon at a third to a quarter of the price...views, quality and comfort in a GREAT location! WOW!!!Genuine Hotels.com guest review
"3 Day Getaway"
Couldn't have been more pleasant! Every hotel associate we met was excellent. Hotel was centrally located downtown to all of our need, R&R Hall of fame, trolley, train to the plane and market, House of Blues, restaurants, visitors center, all the sport venues and much more.Genuine Hotels.com guest review
I REALLY ENJOYED MY STAY MY DAUGHTER AND I,AND WE ARE REALLY LOOKING FORWARD TO BOOKING AGAIN IN THE NEAR FUTURE.Genuine Hotels.com guest review
"Very comfortable and accommodations were great!"
Excellent stayGenuine Hotels.com guest review
Awesome location. Came gor Browns game and we walked eveywhere. Never had to get a car except to and from the airport.Genuine Hotels.com guest review
"Clean rooms,nice staff,great location A+++++"
Clean rooms,nice staff,great location.I would recommend this hotel to my friend. requested a room with a good view and it was no problem,done.Genuine Hotels.com guest review
Very convenient to my business destination. Room was a bit warm at night, unable to set heat lower than 60 degrees. Excellent staff.Genuine Hotels.com guest review
"Great experience, fantastic room"
In all my years of travel I have never left a review but this was a wonderful experience. Awesome room, good breakfast, friendly staff, fair price for sure.Genuine Hotels.com guest review
Front desk at check in was great!!!Genuine Hotels.com guest review
Loved our suite!Genuine Hotels.com guest review
Loved it ! I'll be staying here all the timeGenuine Hotels.com guest review
Breakfast was over crowded and thete was nowhere to sit. The oatmeal and fruit were empty. The sttaff was very stressed out anout the business yet i would think by the number of guests you would be able to adequately estimate the amount of food needed. We ended up not getting eggs before they ran out again so we just grabbed a yogurt and a muffin and […] left. Not what i exoected. Read moreGenuine Hotels.com guest review
Checked in at 1PM for an overnight stay, Breakfast was great.......Genuine Hotels.com guest review
"Take your valuable items out of your vehicle"
The hotel was nice inside, but we had an issue with the Valet (which we were told by the hotel that we were required to use). We walked to and from dinner, and when we arrived back at the hotel our Vehicle was out front (we had not called for our car). When we confronted the Valet he said that the mistake because there were two cars in the lot that […] were almost the same and they must have gotten confused. This did not ring true because they use ticket numbers to call in cars, not car make/models. When we looked through the car my wife's Vera Bradley bag was missing and multiple miles were put on the vehicle. So far both the Hotel and the Valet Service have not resolved the issue, but a Police Report has been filed. Read moreGenuine Hotels.com guest review
"Very nice stay"
The bedding and pillows were so comfortable! Parking at the hotel is expensive, if you need to park there are lots near by that are cheaper. The location is great, we walked over to the Rock and Roll Hall of Fame. Great food near by as well.Genuine Hotels.com guest review
The staff at the Hampton Inn have always been so very helpful and caring. This trip I was there because my mother was in ICU at the Cleveland Clinic ICU for a month and she passed away. The Valet person Brian, was so very caring and made me feel like he really cared, with his prayers & hugs! The food service person Charlotte also gave me hugs and said […] prayers and listened to my woes! It made my grief much easier for me. I love the Hampton Inn Beds also!!! Read moreGenuine Hotels.com guest review
I was there because my mother was in the Cleveland Clinic ICU and passed away that weekend. The Valet Brian and Charlotte from the kitchen were so comforting and wonderful to me, they made my trip much better considering the circumstances.Genuine Hotels.com guest review
Decent hotel in downtown Cleveland with a nice clean room. Stayed on a Saturday night so it was a bit busy. Walls are kind of thin as we could here a small gathering in the room next to us but thankfully they quieted down after a while. Called down to have our car brought from valet so it would be there when arrived in the lobby. Front desk did not […] tell them as promised and we had to wait 5-10 min for our car. Close to restaraunts and casino. Would def stay there again. Read moreGenuine Hotels.com guest review
"Close to everything"
The only downfall was they don't have a hotel bar.Genuine Hotels.com guest review
"Mattress sheet fitter did not fit bed"
The only thing that I was a little disappointed on was the mattress fitter sheet didn't fit our king bed, which seemed a little odd that someone would put that on the king bed still.Genuine Hotels.com guest review
"Nice hotel, inconvenient valet service."
If you have a car, you must use the valet. The valet personnel where not very efficient. They use a text message system that does not work. It takes a long time to retrieve your car. They do not tell you your car is out front, and then they disappear to get another car with your keys. Rooms were nice. One ply TP and very few bathroom amenities. Not […] typical Marriott style of upgrades. Read moreGenuine Hotels.com guest review
"Home away from home"
Went to football game. Close proximity to stadium. Friendly staff very helpful. Would highly recommend.Genuine Hotels.com guest review
"Great hotel, perfect location."
The staff was very helpful and made sure our stay was great.Genuine Hotels.com guest review
Had a wonderful time. We will stay here again when we are in the area.Genuine Hotels.com guest review
hotel was very convenient to all locations downtown and staff was very helpful. Valet servers were very friendly and courteous.Genuine Expedia guest review
"Close to great restaurants and major attractions"
Hampton Inns are great! They are a solid choice and very consistent no matter which city you stay in. They always include free breakfast (with healthy options included!). This hotel is right downtown and close to lots of great things in Cleveland. Within walking distance of the Rock and Roll Hall of Fame and great restaurants and bars. Also close to […] the stadiums. Read moreGenuine Hotels.com guest review
"It is close to all the good restaurants"
The Hotel service was very good. Breakfast was absolutely perfect. All the personnel was very friendly and willing to serve us, even though it was not their area of expertise. It is located in a perfect spot. We were able ro walk to al the restaurants and events.Genuine Hotels.com guest review
"Great Hotel and Great Locations"
Staff were great and they are very knowledgeable about the area. Hotel is clean, excellent suite. Very spacious and very comfortable beds. Great breakfast. Walking distance to everything. Very expensive parking. Hotel charge $20 for valet parking and westin (just around the corner) charges $10... go figure.Genuine Hotels.com guest review
We had a very Pleasant and Comfortable Stay. The Rooms were very clean and comfortable. Improvements need to be made with the Valet and Breakfast; The Valet people were unable to give directions to Playhouse Square or the Casio. Even though a breakfast was included in the price, none of us were able to eat because it was so crowded. People were pushing […] around the food and eating standing by the front door. Read moreGenuine Expedia guest review
"NICE AND CLEAN HOTEL CLOSE TO EVERYTHING"
HOTEL WAS NICE, CLEAN AND FRONT DESK WAS VERY FRIENDLY. EVERYTHING IN CLEVELAND WAS PRETTY MUCH WITHIN WALKING DISTANCE.Genuine Expedia guest review
Middle of the downtown area and only four blocks from the Rock & Roll Hall of Fame and the world's largest outdoor chandelier.Genuine Expedia guest review
The location was great. Walkable to many site seeing areas and public transportation. The front desk staff were not as great.Genuine Expedia guest review
"I would stay here again"
I would jhave no problem staying here again.. Great staff, clean room, close enough to everything... Had a very enjoyable stay in Cleveland...Genuine Hotels.com guest review
"Perfect spot for R&R Hall of Fame visit"
Room was clean and comfortable. Valet service was convenient and efficient. The breakfast options were good but I would recommend getting there before 9:30, there seemed to be running out of some options by that time. Hotel is in a great location if you plan to visit the Rock and Roll Hall of Fame, just a few block away.Genuine Hotels.com guest review
While I cannot fault the hotel for being downtown with noisy streets, many hotel guests on my floor were loud and ran up and down the halls until well past midnight each night. Not pleasant for a business trip where your meetings start at 7am each morning.Genuine Hotels.com guest review
"Cleveland Browns downtown Hampton Inn"
By far one of my best nights away from home. Folks at the front were fantastic, housekeeping superb, breakfast was full course. I did not expect to find this great of a place in downtown anywhere....found it, loved it, highly recommend it. Plan to go back. Ps.the price was perfect. Thank you so much for a great getaway.Genuine Hotels.com guest review
The location is excellent. The best staff were the valets-- very friendly and helpful. We wished there had been an additional lighter weight blanket. The comforter was too hot but a sheet wasn't enough.Genuine Expedia guest review
I had accidently left a bag in the room when I checked out. The staff immediately called me to inform me, however I was already back in New York. They kindly mailed my bag back, at my expense, however I was very grateful that they went out of their way to accommodate me.Genuine Expedia guest review
Rooms were nice and staff was friendly. I would definitely stay here again.Genuine Expedia guest review
Good location to downtown venues. Breakfast was marginal.Genuine Expedia guest review
It was good!Genuine Hotels.com guest review
"Great place to stay!"
I typically stay in Cleveland once per year and this was by far the nicest hotel that I have stayed in. I am assuming it was recently renovated as everything was in perfect condition and extremely clean. Surprisingly this is one of less expensive hotel options in the area and is a brainless pick if you are staying in the area. The breakfast was decent […] and fresh coffee was available at no charge at all times. Read moreGenuine Hotels.com guest review
Quick walk to the Q. We like everything about the hotel. Would recommend it to anyone.Genuine Expedia guest review
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