The hotel was great except for the fact that the coffee pot with the coffee etc.was on the shelf under the sink in the bathroom next to the toilet. am a surgical RN in which I know how far germs travel in the bathroom. It really grossed me out.Genuine Hotels.com guest review
It was very nice.Genuine Hotels.com guest review
"Right in the middle of the fun!"
My son and I had an enjoyable weekend together and your accommodations added to our pleasure. ThanksGenuine Hotels.com guest review
"close to must see sights"
This hotel is right in the middle of anything you want to see in downtown Cleveland. You can walk anywhere and be there in 10 minutes or less. The employees were also very friendly and helpful.Genuine Hotels.com guest review
Great stay. Comfortable bed in spacious KING room. Although I did not partake in the free continental breakfast, the hotel was perfect (nice decor, great bellhop service) for my needs, and just down the street from the 9th street pier (by Rock and Roll Hall of Fame museum, Science Center, Browns stadium) and bustling Euclid Avenue.Genuine Hotels.com guest review
"CLEAN! CLEAN!! CLEAN!!!"
First of all I parked across the street at the Rockwell parking garage at a $5.00 /night rate!!! The room was very modern and clean. When I got in the room seemed a little warm, but when I adjusted the AC unit it was comfy immediately. The best part of the stay was that I felt like I was on sleeping on a clean bed. They leave a note saying that everything […] is fresh, and that provides a peace-of-mind slumber that I can't get anywhere else but home. If you want a bar/entertainment IN your hotel look elsewhere, but if you want to enjoy some of Cleveland's character (Tribe Game / Casino / The Clevelander) OUTSIDE your hotel then this is your place. I'm definitely staying here again. Read moreGenuine Hotels.com guest review
Really nice hotel. Better than expected. very clean and large room. Breakfast in the morning was awesome.Genuine Hotels.com guest review
"Very Poor Customer Service"
The hotel staff not very helpful. We had the do not disturb sign on our door until we left the room at 11:00am. We came back to our room that evening and housekeeping had not been to our room. There was a housekeeping person still working and we asked him about it and he said our room was not on his list. We inquired at the front desk and was told since […] the do not disturb sign had been on our door, our room did not get done and there was no one working who could service our room. Again, we took down the sign by 11:00am and I have never been to a hotel where housekeeping could not come back AND no one ever told us when we checked in that if the do not disturb sign was up, our room would not be cleaned for the entire day. The hotel really needs some help in the customer service department. Read moreGenuine Hotels.com guest review
"Close to R&R HOF and other destinations"
Good hotel and good value for a location so close to our destinations. Rock and Roll Hall of Fame and the baseball stadium. The staff was very friendly and informative. The room was newly remodeled and clean. I'd stay there again in the future. One thing to be aware of, this hotel is located in downtown Cleveland so parking is a premium. The hotel has […] a valet service which cost us $20 for the night (plus tips) but considering the cost of the room, it was worth it. As I mentioned before, all of the staff was very friendly and helpful with suggestions on where to eat etc.... Read moreGenuine Hotels.com guest review
We very much enjoyed our stay. This hotel is perfectly located to see the Rock and Roll Hall of Fame, get a feel for downtown Cleveland and walk to great restaurants. Our room was very nice and the staff were friendly and helpful.Genuine Hotels.com guest review
"Friendly Staff, Great Location"
This was our second stay and the Hampton Inn - Cleveland Downtown. The public areas and rooms are immaculate and comfortably furnished, which is what we have come to expect from Hampton. The staff is cheerful, professional, and proactively helpful. The inn is within walking distance of Progressive Field, the Rock and Roll Hall of Fame, the casino and […] many restaurants and bars. We're sure to return. Read moreGenuine Hotels.com guest review
"Great stay. Highly recommended!"
In town for a concert. Chose a hotel with a good price, great reviews and within walking distance to the venue. We couldn't have been happier with our choice. Staff were very pleasant and helpful, our room (1004) was a bit small but had a great view of the city, was immacultely kept and the decor was very current. I would highly recommend this property […] and would definitely return next time in Cleveland. Read moreGenuine Hotels.com guest review
"In walking distance of the Cleveland air show"
It was as expected. The staff was helpful when we wanted to check out but leave our car and some luggage (not much) at the hotel until the air show was over. They were very accommodating and there were no problems.Genuine Hotels.com guest review
Not much close by for eating, Valet parking was mandatory. The staff was friendly.Genuine Hotels.com guest review
Clean attractive room and a beautiful location and view from the 15th floor. All of the sights are in walking distance! Great for an Indians game- we won't stay anywhere else when we are in Cleveland. Great NE Ohio hospitality! Thank you Hampton Inn and GO TRIBE!Genuine Hotels.com guest review
"Nice value in the middle of everything"
Great location in downtown Cleveland to take in a ball game as we did ...well within walking distance. Also did a visit to the Rock & Roll Hall of Fame. Complimentary breakfast was solid. The hotel was in great condition & our room was quiet & immaculately clean.Genuine Hotels.com guest review
"great location for Rock n Roll Hall..."
Nice place...valets were great...breakfast was heartyGenuine Hotels.com guest review
"Close to Browns Stadium"
The hotel was wonderful and our room was very clean and comfortable. Location of the hotel is very convenient for walking to the sights such as Browns Stadium and Rock and Roll Hall of Fame. However if you are a light sleeper being downtown you will hear noise. Be mindful of valet parking.Genuine Hotels.com guest review
We had a very good stay at the Hampton in. The front desk staff was very helpful and was quick to answer all of our questions. We only had two issues. The first was some people on our floor that were playing their music very loud and were screaming and yelling a lot. We called the front desk and they sent up security, which caused them to quit down […] some but not completely. Our main issue was with the valet, when we were ready to leave they brought up the wrong car first then could not find my keys for about 15 minutes. It was very unprofessional. Read moreGenuine Hotels.com guest review
"An unexpected surprise"
I stayed downtown so that I could easily visit with family members who lived close by. We were able to have the area downstairs to visit and have drinks which was nice (rather than try and stuff ourselves into a room). The check in was quick and easy given the holiday weekend. The only downside was the wait for the valet to bring the car. Even though […] I had called ahead it still took 20 mins to get my car which meant I was late to a family function. Read moreGenuine Hotels.com guest review
Very pleasant, staff was very helpful, location made everything within walking distance. The valet parking service was prompt. I enjoyed it very much. We found a new getaway spot!Genuine Hotels.com guest review
The hotel was in a great location and the rooms were the perfect size for an over night stay. However, I booked my stay on hotels.com and was told that the 132 and some change would be the full amount for my stay. After we checked in, another 25 was taken out of my account which I am unsure as to why. One of the pillows had a bunch of black spots which […] looked like mold. The employees were extremely nice. Over all it wasn't a horrible experience but for the price I paid to stay I would have expected a little more. Read moreGenuine Hotels.com guest review
"excellent location for Browns game and Casino!!!"
Perfect location right between the Brown's Stadium and the Casino!Genuine Hotels.com guest review
"Cleveland Rocks! Thanks To Hampton Inn!!"
Great staff, great room, great breakfast too!, We were close to everything we wanted to see/do.The Hotel staff was also helpful with helping us with a few best restaurant choices. The guys at the valet were all great and always gave us with a smile and a "Hello".. We ended up extending our stay an extra night. The Hotel Manager was great with giving […] us the same room for the extra night and gave us a reasonable rate too. We will be back to Cleveland and we will be staying with the folks at Hampton ..They Rock!! Read moreGenuine Hotels.com guest review
"Better Than Expected"
The room was large, the front desk was very helpful, the valet was quick, the breakfast had tons of options. It was very close to everything. If I ever have to stay downtown again I'll definitely stay here.Genuine Hotels.com guest review
"Easy enough to get to work from here"
Some times the valet was slow, but usually its fine, having a manual transmission generally causes problems in this department where ever you stay, i will say last time i woke up covered in snot, I'm sure i'm just allergic to Cleveland.Genuine Hotels.com guest review
"Good for browns games"
Room was small but nice, cute well done bathroom. The front desk was fast and helpful. Breakfast was better than expected. Valet parking is $20, but a cheaper garage is just around the corner. Good stay overall!Genuine Hotels.com guest review
"with in walking distance to alot of things."
Very nice, first time in Cleveland & I'm glad I choose this hotel. Everything was clean & breakfast was good.Genuine Hotels.com guest review
Parking is available in a parking garage around the corner at a lower rate than the hotel's valet parking. Very pleasant staff. Complete (thought not cooked to order) breakfast included.Genuine Hotels.com guest review
"Walking distance to Rock and Roll Hall of Fame"
Despite the excellent location, I would not stay here again. The front desk staff was less than helpful. Each time I asked for directions the response was the same: We can call you a cab. The food staff at breakfast was very different. They were courteous, helpful, and kind. Unfortunately, the food was disappointing. Very little selection, and the "hot" […] food wasn't. Also, the room was not vacuumed every day. Really disappointing stay. Read moreGenuine Hotels.com guest review
"Walkable to Indians game!"
Very nice hotel. The rooms were surprisingly nice!Genuine Hotels.com guest review
"spacious rooms and convenient"
The room was much bigger than I'm used to. The staff was unobtrusive. It was clean, nice, and in a very convenient location downtown. Valet parking was made easy. I would stay here again if I ever had to be in Cleveland again.Genuine Hotels.com guest review
"Hampton Inn Cleveland"
I just wanted to check out the Rock and Roll Hall of Fame on my way through Cleveland. This hotel was okay. The service was good but the view sucked, there was no bar and it was a little pricy. I'll probably stay somewhere else next time.Genuine Hotels.com guest review
the only problem was the 2 women at the front desk , 1 white woman ( old ) and 1 black women (light skinned , younger ) , they were very rude and snippy , one time im waiting to ask a question and was standing there waiting and wasnt even acknowledged until 1 was done on the phone and the other playing with computer , also there tone of voice and facial […] expressions made me feel very uncomfortable , very unfriendly , its a shame , because the valet people were very friendly and treated us first class , i travel every year and get treated quite well, these 2 individuals need to be spoken to thank you Read moreGenuine Hotels.com guest review
Was in Cleveland and the hotel was next to all other major hotels such as Westin and Marriott and was walking distance within 5 blocks to the Convention Center and Quicken Loans Arena where I needed to be. There are about 5 parking garages & lots within 3 blocks or can do off street parking. Meters surround the property as well. The staff and ENTIRE […] city made all not only feel welcome, but also the city was clean and friendly. A fantastic outdoor section called 4th street was filled with musicians, shops and eateries to enjoy as well within a brief walk!! Enjoyed this stay tremendously! Read moreGenuine Hotels.com guest review
"Smack between Rock n Roll Museum & Baseball Park"
Short but sweet; lots to see and do in Cleveland. Need to do a return visit!Genuine Hotels.com guest review
"Hampton Inn Downtown Cleveland"
Very niceGenuine Hotels.com guest review
"Great place to stay!"
Great place to stay, good breakfast, clean rooms, central to all attractions and restaurants. The only thing is you have to pay for daily parking on top of your room. Overall great place.Genuine Expedia guest review
"Perfect for downtown activities"
Nice, clean, and convenient hotel right in the center of downtown. Clean rooms, comfortable beds, and within walking distance of everything we wanted to see (with the exception of Ohio City, that was a little too far a walk). Great hotel, highly recommended!Genuine Hotels.com guest review
"Great family-friendly hotel in the city"
We enjoyed our stay at this property in downtown Cleveland. It was spacious enough for our oversized family and was close to many downtown attractions.Genuine Hotels.com guest review
Walking distance to Progressive feel and a great breakfast!Genuine Hotels.com guest review
We came to Cleveland to visit the Rock & Roll Hall of Fame. The hotel is in an excellent location to walk to the destination plus restaurants. The area is very nice and Lake Erie is beautiful. The hotel is very clean and the staff helpful and friendly. We would definitely stay again and would recommend to others.Genuine Hotels.com guest review
"Very convenient in and out"
Only stayed for a night but this was a very pleasant stay. Very close to rock and roll hall of fame and the stadiums. Highly recommend for a long weekend.Genuine Hotels.com guest review
"Convenient downtown location"
I was pleasantly surprised with my stay. The room was much nicer than I expected. I had a booking error (my fault) and the front desk graciously got it worked out with the manager (thanks). I would certainly stay here again.Genuine Hotels.com guest review
"Walking distance to Progressive Field"
We picked this hotel because other comments stated that it was close to Progressive Field. It was only about 5 blocks to Progressive Field, and to our surprise, it was about 6-7 blocked to the Browns stadium and the Rock and Roll hall of fame. The hotel was very clean and the staff was very friendly. we would stay again/Genuine Hotels.com guest review
The hotel was easy to get to. Parking was good. Check in was super fast and easy. Rooms were clean and spacious. A fridge and microwave would have been nice... Breakfast seemed a little cramped and unorganized but they had limited room and the hotel was booked. We will stay there again :)Genuine Hotels.com guest review
"Perfect for a game at Progressive Field."
Nice clean room with friendly service. We went for an evening game at Progressive Field, the hotel was in walking distance of the field and many local restaurants and bars, which made it an enjoyable pre-game and post-game experience. I would recommend the Hampton to anyone spending a night in Cleveland.Genuine Hotels.com guest review
"Good Location - Good Staff"
Overall the area is business but close to central downtown. I found the staff particularly helpful and friendly.Genuine Hotels.com guest review
Have stayed here 3 times this summer. Great location from Indian's game and casino and Rock and Roll Hall of Fame. Complimentary breakfast is good and the noon checkout is great. Valet parking is very good too.Genuine Hotels.com guest review
"Our 2nd consecutive year here!"
-This was our 2nd summer staying here, a fine place to stay! -All of the staff were extremely courteous and friendly, A+ rating for them. -Valet parking, no street or lot parking; those valets are great! -A short walk from the Rock & Roll Hallf of Fame and the Browns football stadium, just a straight 10 minute walk down 9th Ave. to Progressive Field […] (Indians). -CVS was on the next block, another was a 5 minute walk away (but they're not open 24 hours). -Subway sandwich shop, other restaurants across the street but nothing close by for late night eats. -Usual Hampton brunch, well-utilized. -We asked if a mini-frig was available and 15 mins. later one appeared, free! Great for storing cold drinks, a money-saver from the ballpark price-gouging. -Housekeeping was responsive, happy to provide replacement towels when we were sleeping in late. Read moreGenuine Hotels.com guest review
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