All hotels in Cleveland, Ohio, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1460 E 9th St, Cleveland, OH, 44114, United States of America, ‏‎855-238-1591
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4.4 / 5Excellent

Score breakdown (from 1,283 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.3
4.0 / 5Excellent
"Nice stay downtown."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Staff was friendly. The room was very clean. The valet parking was convenient. The only issues were that the breakfast area is small and was super crowded. Also, we could not find a stairwell that connected our floor to the lobby.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Brad
US
4.0 / 5Excellent
"satisfied"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
treated extremely well by everyone.our trip to Cleveland was fun despite weather conditions.everyone we met was cordial and helpful to us being visitors.good chance we will return and stay at the Hampton again.
Genuine Hotels.com guest review
2 night romance trip Jan 25, 2015
Janice
US
4.0 / 5Excellent
"Go cavs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel overall was wonderful, staff is pleasant to deal with (including valet personnel). Hotel location is ideal for anybody hanging around the Cleveland downtown area. Complimentary coffee, tea, and chocolate in the lobby is very delightful! Would definitely look into if you're planning a stay in Cleveland.
Genuine Hotels.com guest review
3 night family trip Jan 17, 2015
Erwin
US
4.0 / 5Excellent
"Great!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very clean and comfortable rooms with plenty of amenities. Really enjoyed the continental breakfast they offered the next morning. I would recommend for anyone looking to stay downtown.
Genuine Hotels.com guest review
1 night trip with friends Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Hampton Inn review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Drove up with grandsons for Cavs game , hotel was within walking distance of arena and restaurants, easy access from interstate. Hotel staff was courteous,friendly ,and helpful. Great trip.
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
Teresa
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best value you'll find. Friendly staff, very clean, and conveniently located. Walking distance to everything. Will definitely be staying here on our next trip to Cleveland.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
Andrew
US
5.0 / 5Outstanding
"walking friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
close to downtown attractions walked a lot
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2015
Barbara
US
5.0 / 5Outstanding
"Nice hotel, will return!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Upsides, downtown, great area, lots of restaurants etc. Great service, and a very nice hotel. Downside, no parking, valet only or walk from a parking deck a few blocks away.
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
Gregory
US
5.0 / 5Outstanding
"I Recommend The Hampton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a very clean room. Would recommend over the Radisson downtown!
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Dan
US
5.0 / 5Outstanding
"Renovated, clean rooms. Free breakfast."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rooms were clean and looked to be recently renovated. You can also park your car on the street, street parking is free on the weekends in Cleveland. Free breakfast as well.
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
R M
US
5.0 / 5Outstanding
"Relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Exactly what we were looking for
Genuine Hotels.com guest review
2 night trip with friends Jan 16, 2015
A Traveler
US
3.0 / 5Good
"noisy room and rude front desk staff!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed in room 1209 and the living room is right behind the elevators. The elevators ran all night long and it was hard to sleep with little ones that were scared of the noises coming from the old elevators. We also asked the ladies at the front desk twice for pillows for our pull out sofa and was told they couldn't give us any because they were fully booked. I asked a cleaning lady and she gave us 4. I also asked for blanklets and sheets for the sofa and we were only given 1 of each. I felt like the front desk staff was rude and acted like we were bothering them if we needed anything.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Sara
US
5.0 / 5Outstanding
"Nice place to stay downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is beautiful and the room was very nice. The beautiful, dark wood in the room was very appealing. The only thing I wasn't crazy about was the mattress. It was very hard and I did not sleep well on it. Other than that, the room was perfect.
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
Jeffrey
US
5.0 / 5Outstanding
"Overnight Concert Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice and very clean. The location was perfect for us, as we were attending a concert at the House of Blues and we were able to walk there and back with no problem. The only downside is that the parking is valet only, but we parked in a parking garage across and down the street a little and it was reasonable. I think that is pretty standard for the area. Everything else was perfect and we would recommend a stay there to anyone.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Polly
US
5.0 / 5Outstanding
"Just one night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was clean and comfy. Great breakfast served. Will stay here again.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Hampton Inn Cleveland Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved every minute of the stay. Very professional and helpful staff. Loved the cleanliness of the room. Appearance of the hotel was very impressive. Would love to stay again!
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
Zachary
US
5.0 / 5Outstanding
"Need parking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only bad was no fridge and had to pay for parkin
Genuine Hotels.com guest review
2 night business trip Jan 6, 2015
Joseph
US
4.0 / 5Excellent
"Enjoyable."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed one night to take grandkids to "Frozen on Ice". The hotel was very convenient to the arena. The people that work at the hotel were all very helpful and at our beckon call.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Marie
US
5.0 / 5Outstanding
"Great location & staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Courteous valet, front desk ... Warm greeting and nice room design
Genuine Expedia guest review
Other trip Jan 11, 2015
business travel
US
4.0 / 5Excellent
"Close to the arena"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Parking was not easy. If you came in from the interstate you couldn't easily use the valet parking. Had to park in a creepy off street garage.
Genuine Expedia guest review
Other trip Jan 11, 2015
mindy
US
5.0 / 5Outstanding
"A nice getaway for one day!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really enjoyed my suite. It was cozy and it was my home away from home experience for one day. The only complaint I have was of noisy children on the floor I was staying on, but other than that it was great! I will be returning here in the near future.
Genuine Hotels.com guest review
1 night trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"A Place to Lay Your Head That's Close to Everythin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
If you're looking for someplace to lay your head without much more, than certainly consider this hotel. It doesn't offer a great amount of amenities, but it is within walking distance to the popular downtown areas. Just a short walk and your within reach to Playhouse Square, East 9th, and the Horseshoe Casino, as well as the Q and Progressive Field. The room was definitely clean, but not quite as comfortable as I've had elsewhere. The staff was friendly which was a plus. I believe the parking if valet only, however there is plenty of options in the area. We got lucky and parked right on the street overnight since it was a Saturday. My only complaint was the free breakfast. It wasn't as fresh as I'm used to. But it did fill my belly.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
US
3.0 / 5Good
"over charged"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
You over charged one of our credit cards and refused to refund money we will not be staying there again
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Jessica
US
5.0 / 5Outstanding
"Great location in downtown Cleveland."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was very clean and the bathroom was large and updated.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Memorable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good location, good service, good facilities. Excellent breakfast! Clean room. You should include a laundromat room. Almost $5 for a call to a taxidriver to pick up us to the airport is extremely expensive.
Genuine Hotels.com guest review
5 night family trip Jan 1, 2015
DORIS A
US
5.0 / 5Outstanding
"Close to nightlife, restaurants and the casino."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Totally enjoyed the hotel and the City of Cleveland.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
3.0 / 5Good
"New Year's Eve stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed here for New Year's Eve, in walking distance of everything. The room was clean, however the beds were so uncomfortable. I think we all may have gotten 30 minutes of sleep total. The breakfast was wonderful, the best I've ever had at a hotel.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel is very close to so many attractions."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an awesome time for weekend stay going to rock and roll hall of fame, cavs nba game and nice place to eat-winking lizard
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very convienient location. Great breakfast. Great staff. Great great great great great great great grreat great great
Genuine Expedia guest review
Other trip Jan 5, 2015
raf
US
5.0 / 5Outstanding
"Hotel close to home, feels like home."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a cozy clean peaceful room. Thought centennial breakfast was good. Friendly service. Good location. We to playhouse and casino and a few bars all in walking distance. We live in Cleveland and just wanted to spend some time downtown and enjoy our city.
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Valet very helpful. Nice breakfast bar. Good location.
Genuine Expedia guest review
Other trip Jan 4, 2015
Ramblin' Ron
US
5.0 / 5Outstanding
"Nice location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, much better than the one in independence. Clean and comfortable.
Genuine Expedia guest review
Other trip Jan 3, 2015
Angie
US
5.0 / 5Outstanding
"Great Location and Friendly Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in town for a Cavaliers game and were pleasantly surprised by the convenience of the location to all downtown attractions. The staff was SUPER friendly and helpful and the hotel was clean with a great breakfast in the mornings! Fantastic deal for the price. The valet staff were especially friendly and even gave me his coat when we walked to my car to get something I had forgotten. I do wish the rooms would have had a fridge and microwave but it wasn't that big of a deal.
Genuine Expedia guest review
Other trip Jan 3, 2015
Theresa
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was very nice....5 stars
Genuine Hotels.com guest review
2 night trip Dec 30, 2014
troy
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean and well kept. The staff was very kind and courteous and overall the room was quiet despite it being New Years Eve.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"great job"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good job thanks
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
ronald
US
5.0 / 5Outstanding
"Perfect for our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, clean hotel. The staff was wonderful about helping out with questions we had about hotel and surrounding area. Super friendly
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location, very clean and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was perfect location for us because we were in town for a basketball game. Quicken loans Arena is a 15 minute walk. It's very close to a strip of restaurants as well. Just be aware that no one under 21 is allowed in many of them after 9 pm. I was traveling with three teenagers and we are late dinner eaters so that could've been a problem for us if we didn't find out early enough. My only disappointment in the hotel was the breakfast service. It was not at all that the staff wasn't working hard, you could see they were working very hard! They were clearly short staffed. Food was mostly empty and they could not keep up with the demand. The coffee was also empty in the morning and I could see discouraged guests. It just seemed they could have used more help. We would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Jodi
US
5.0 / 5Outstanding
"Very nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean room. Service was very good. Good area close to hospital. I would recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
Scott
US
4.0 / 5Excellent
"Noisy"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very noisy. An argument down the hall kept me awake at 3:30 am. Overall, however the room was nice. Good shower.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in Downtown Cleveland!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay in downtown Cleveland! This hotel is close to just about everything - and only an 8 minute walk down to the R&R Hall of Fame. Very good breakfast included; clean & comfortable room; friendly staff; good internet; only negative was the $20/day to park a car. Overall I felt it was a very good value for the $.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Tom
US
3.0 / 5Good
"convenient location in downtown Cleveland"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I like that Hampton Inn washes the bedspread between guests. That said, the comforter was lumpy and a little icky. The beds aren't all that cushioned either. Otherwise everything was OK, if not fabulous. There is a cathedral next door, but the chimes don't start until 8 am. They go till about 10 pm. This wasn't a problem. You will have to pay $20 for valet parking. You get a free breakfast with the room with a variety of hot and cold foods and beverages. Another nice feature about Hampton Inn is that you can get free fresh fruit at any time in the lobby. This is much appreciated.
Genuine Expedia guest review
Other trip Dec 31, 2014
Tourist
US
5.0 / 5Outstanding
"Great Place to Stay!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel and very friendly staff. Accommodations were great! The breakfast was wonderful. The convenient location was great for our needs. We would definitely stay here again!!!
Genuine Hotels.com guest review
2 night family trip Dec 27, 2014
Jennifer
US
3.0 / 5Good
"Nice hotel, awful breakfast"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was pleasantly surprised by the cleaningness and the ample size of the room. The bed was very comfortable and the covers were fresh. Breakfast was a big disappointment. The staff couldn't keep up with the demand and everything look disorganized and unappealing. Nothing tasted good either.
Genuine Expedia guest review
Other trip Dec 30, 2014
RoadTrip
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is well situated in the city. Close to everything. The rooms are very nice and clean. Breakfast bar was really good!
Genuine Expedia guest review
Other trip Dec 30, 2014
Anita
US
4.0 / 5Excellent
"Just what we expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice, convenient to most downtown spots. Everything was fine...nothing spectacular but just what you'd expect for the cost and category of hotel. We'd definitely stay there again. Only issue is they could have been better about restocking the breakfast buffet.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
Shawn
US
4.0 / 5Excellent
"Very nice close to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great breakfast better than others I have stayed in.
Genuine Expedia guest review
Other trip Dec 29, 2014
Mark
US
4.0 / 5Excellent
"No stay...."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Unfortunately my wife became ill and we had to leave after 30 minutes. Hotel staff not so compassionate,but oh well. some kind of refund would have been nice.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Bruce
US
4.0 / 5Excellent
"Good hotel for weekend get away"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We went for a Cavs/Grizzlies game. This hotel is within walking distance of all downtown attractions. Lots of clubs/restaurants in this area. Everyone was very friendly and helpful during our weekend stay. Would definitely stay here again. Super nice hotel!
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Brandon
US
5.0 / 5Outstanding
"Fun time in Cleveland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time. The Hotel was very clean and the staff always willing to assist.
Genuine Hotels.com guest review
2 night trip Dec 19, 2014
james k
US
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