"Stay away should gave booked at the AVI"
This was a complete waste of money this hotel was horrible I requested two queens and was given a single King for 4 people ridiculous. Not kid freindly food is overpriced and the quality leaves you wondering what your eating. The people are rude and no interest in going the extra mile. Pool is dirty surroundings are dirty. I will never stay here ag […] ain. Read moreGenuine Hotels.com guest review
My husband and I had a wonderful time!!! The private beach was so nice as well as the pool and Jacuzzi!!! Everyone is so nice, from when we first pulled up and bell hop got our bags, check In was a breeze and staff very friendly!!! Restaurants were great, food was fantastic!!! Highly recommended!!!Genuine Hotels.com guest review
"Not to bad"
This is our 3rd year as a family staying there. We get a total of 4 rooms. All we ever ask it that they be on the same floor. The front desk seemed bothered by this request. Not really sure why...We book 6 months in advance. Anyway the room was pretty clean and very comfortable. The hotel does need to modern updates though. Especially to the arcade […] for the kids. We love the onsite resteraunts and the the cocktail servers were really nice-when we could get one! Read moreGenuine Hotels.com guest review
"great place to stay"
Loved our over night stay on our way to Grand Canyon. Comfy and convenient. Great amenities.Genuine Hotels.com guest review
Arrived after a long drive only to wait in registration line for 30 minuets to be assigned a room. Once room assignment was made I was directed to tower 4 where there was a line approximately 30 body's deep again waiting for a elevator to arrive on the first floor. When elevator arrived we got stuffed into a elevator with no supplied air conditioning […] and with angry hotel guests. Once I reached my room it had a very BAD SEWER SMELL, called front desk to complain and was given a room in tower 2 first floor. Then proceeded to the pool area with my wife only to have her PURSE TAKEN. Complained to security only to be informed that the law states that if we choose to go into the pool and leave our belongings under a chaise lounge we have abandoned our property and it WAS OUR FAULT. Hotel security was no help and they reported back to us that a review of the pool area video was inconclusive. So much for state of the art security systems being used in casinos. Summary, I have stayed at this hotel in the past and will never return to Harrah's Laughlin again. Read moreGenuine Hotels.com guest review
"A Las Vegas Wannabe"
They have the lights outside to mimic Vegas, but inside it looks like Jurassic Park. Old and needs major attention. Personnel were few and far between so interaction was minimal. Rooms were ok and clean, but musty. The price was good for the property, but do not set your expectations too high.Genuine Hotels.com guest review
Nice beds and clean!Genuine Hotels.com guest review
It was OkGenuine Hotels.com guest review
"Is it falling apart?"
This was our 6th consecutive year there for vacation. We go for the river. I think we will have to find a new hotel because this one seems to be falling apart. Were sad because we LOVE the ease if the North Tower for quick food and kids arcade. But even that is out dated.Genuine Hotels.com guest review
Stayed for 1 night while on a business trip. When traveling alone I prefer to eat at the bar . I had to drive elsewhere to do this.Genuine Hotels.com guest review
"Parking lot little bit far"
The best vacation of my lifeGenuine Hotels.com guest review
"Nice Hotel in Laughlin"
This was our first visit to Laughlin and my friends recommended me to stay in Harrah's. This hotel is the only one in Laughlin that has a beach along the Colorado River. The room is quite clean and comfortable and we got the one with the river view. One downside though is that there was no free wifi service. You have to pay about $10 for the whole day's […] use for all your internet gears. I used my computer in the room and when I went out to the casino floor or to the beach, I used my phone. They had no free breakfast but there are restaurants, bars and fastfood joints inside the casino so they are just very accessible. We had fun staying in this hotel especially my parents where they killed a lot of time playing in the casino. Read moreGenuine Hotels.com guest review
Had loads of fun, I enjoyed everything, the beach and the pool, we actually have more fun there than in Las Vegas! And was able to take the boat! Room was beautiful with a great view of the river.... We loved it there! Wonderful tripGenuine Hotels.com guest review
Overall, hotel was nice to stay at. Shower curtain smelled like mildew. Service was good. Nice for kids because of the beach. I'd stay there again.Genuine Hotels.com guest review
Our 2nd visit to the area and decided to stay at Harrahs only because we wanted to try something different since last time we stayed at the Golden Nugget. The rooms are much bigger compared to GN, however the decor needs to be updated. The casino us MUCH better and bigger. We LOVED the private "beach" area. The buffet was ok however the cashier was […] very rude. Aside from that we will definitely be back, just hoping they remodel the rooms sometime soon. Read moreGenuine Hotels.com guest review
"I enjoyed our stay"
I enjoyed our stay at this hotel the only thing i had a slight problem with is the cleaness of the room when we opened the door the first impression of the room is not very good. Overall i loved the beach area and accomodations that the hotel has.Genuine Hotels.com guest review
A/C in the rooms did not work well had to call for maintenance, also smell in hallways were room was on 10th floor. Shower curtain ripped in our bathroom ,light fixtures broken in hallway on 10th floor. We had not stayed here in 7 years, I wanted to come back because we liked it seven years ago.. Maintenance just needs to be kept up a lot better..Genuine Hotels.com guest review
"seadoo on the river"
Hotel is nice stayed here 20+ yrs ago and last weekend I was more impressed 20yrs ago but it is still an ok hotel ... I would stay at the riverside hotel next time. They have much more to offer than harrahs . Also the seadoo rental from the hotel had posted all day rental for $399 across the river I rented one for all day cost me about $120 gas included.... […] overall hotel was fine Read moreGenuine Hotels.com guest review
Air conditioning in room did not work, the room was hot and made it difficult to sleep at night.Genuine Hotels.com guest review
"Nice Stay but"
The hotel was nice...the staff was very friendly...it had the best buffet in Laughlin but we stayed there for the beach and after only being down there for 10 minutes or so they closed it down...not to be expected!Genuine Hotels.com guest review
It took me over 1 hour to check in this is the second time this has happened they had just 2 clerks up front and over 30 people in line. and after a quest checked in 1 clerk would leave and go in back for 5 min.Genuine Hotels.com guest review
I took my daughter to the river for her last weekend before school starts. The hotel was very good. The only complaint I would make is that the carpet in the room was kind of stained and looked dirty but the bathroom and everything else was very clean. We did not eat at the hotel. Bumbleberry Flats and Mianto for sushi were two excellent restaurants. […] But I highly recommend Harrahs. I will go there again. Read moreGenuine Hotels.com guest review
Hotel was alright. Needs some upgrades on rooms.Genuine Hotels.com guest review
"Better end of strip"
The room was badly in need of updates and fresh paint. Very noisy due to maintenance/construction right next door. As well, we were not told that we were on the "family tower" end, so we were not happy with all the kids and the entrance area to our tower/room that took us right by the arcade into a very stagnant, hot elevator area. Disappointed that […] the staff knew it was our anniversary and didn't at least offer another tower or better area as we were obviously absent our children for our romantic get-away. The rate was good and the North End of the strip is the cleanest with better restaurants. We enjoyed The Range Restaurant very much. Our waiter, Javier, and his assistant went out of their way to make our anniversary memorable. That was the highlight to our stay. Read moreGenuine Hotels.com guest review
"i felt ripped off"
i booked a room for a saturday at harrah's through hotels.com; i expected an increase in rate since it was the weekend, the rate was $123.00, the carpet felt sticky and dirty, the room furniture looked old and uncomfortable bed; motel 6 would have been considered a luxury in comparison to that room. The following day we stayed at their beach longer […] than we planned so i decided to check the room rates at the front desk. they quoted me $23.99 a night for sunday, we decided to stay since it was late and at that rate the room would be reasonable if you were to compare the quality of the room to the price. The room they provided us that night was at least a 3 star room, very clean, well decorated, upscale furniture, nice view, the carpet felt normal, and the bed was comfortable. I dont know if the rooms they have available for hotels.com are a certain type of room so you book through them only, but i felt dirty and uncomfortable staying in the room they gave us that night. The price difference was $100.00 less and the room we got was 10 times better. Read moreGenuine Hotels.com guest review
"Better end of strip, but needs updating."
Room needed updating badly. Construction going on right next door-loud and could hear everything. Didn't realize we were on the "family end"-too many kids voices down the hall. Although the staff was very friendly, we wished they had offered another room on the Adult-Side, perhaps since they were aware it was our anniversary and we were absent our own […] children. That was disappointing. On a positive note, we were very pleased with The Range Steakhouse. They went over and above for us knowing it was our anniversary. Javier was our server and the host/hostess were very kind as well. We would stay again for the rate we paid. However, in another part of the hotel. Read moreGenuine Hotels.com guest review
"nothing else as the hotel"
A bang for the buck but out in the nowhere - as expected. rooms are decent sized and clean, nothing special. Hotel in a ok shape, some corners look a bit run down.. very bad mobile reception. internet is steep for 10 bucks a day.. best for a stopover on the way to Grand Canyon or soGenuine Hotels.com guest review
First off I didn't get the room I paid for. When I questioned it they told me it was based on availability because it was booked through a 3rd party. Then the sink was clogged with a horrible odor coming from it. Bathroom smelled but bed was comfortable. Restaurant servers were very pleasant. Not sure if I would stay there again at $100+ dollars a night […] especially. Read moreGenuine Hotels.com guest review
"Was OK, but won't be going back."
Spent Monday through Friday at the hotel. They froze money on our credit card without telling us, claiming it was a new policy, but there was no mention of it when we booked. Hotel is on older side and it shows, have stayed in worse. Beach access was ok, better than at other locations. Beach cafe inside hotel is maybe worth a 2, so-so food at very high […] prices. Buffett was better. All in all it's about what you expect for what we paid, Read moreGenuine Hotels.com guest review
We were upgraded to a room " with a view" overlooked pool and river. Very clean!!! Very quiet room!!! We were on vacation and this was the most inexpensive room, but the most enjoyable. Would liked to have more quarter slot machines though .Genuine Hotels.com guest review
"Best location for the river"
The staff was friendly and extremely helpful. Unfortunately, the hotel needs to be remodel or something, the room was okay. We had quite a few paint stains on the carpet. Then one of the toilet's backed up in some other room, the maintenance team came out and tried to fix it, but the back up come up in our room. That was not a pretty site and a big […] mess. Then the AC in our room was barely working, it was on and off as far as keep us cool through out the night. The river was extremely close and the beach was a nice feature. The rental of the jetski was okay, staff was friendly there also. Read moreGenuine Hotels.com guest review
"Great value good price"
The hotel was a great value for the price and the hotel staff was fantastic. I will defiantly stay here again.Genuine Hotels.com guest review
"Great for the price"
Ac inside room doesnt cool it enough at night time, coctail waitresess take their time to walk aroundGenuine Hotels.com guest review
Love the adult pool! Room didn't seem to get as cold as I'd like for it to be. This was my 2nd stay in the last 2 months and had the same problem the 1st time. I thought it was just our room at that time but then it happened again with this stay.Genuine Hotels.com guest review
We enjoyed our 2 day stay, the pool, buffet etc. were good.Genuine Hotels.com guest review
had a good timeGenuine Hotels.com guest review
"Not too bad"
Harrah's was fun. We lost our butts, but hey that is why they call it gambling. The pool was nice. The staff was friendly, even though they charged us 15.00 for early check-in, for 15 minutes. The only problem we had was the first room we stayed in had a moldy smell. I called the front desk and they told us a maintenance man would come and fix it. We […] left for a few hours came back and the room still stunk. We went down to the front desk and asked for a new room and they gave us a upgraded free room. There was one problem and it was fixed. We would stay here again! Read moreGenuine Hotels.com guest review
"Flagstaff way point"
First night on way to Flagstaff I was in the South(adult) tower. Very quiet and peaceful with coffee maker and fridge. On way back I was in North(Family) tower. $7 less/night but no coffee maker or fridge and there were kids running down hallways. Next time I will pay the $7 for the adult tower.Genuine Hotels.com guest review
"A bit isolated"
I enjoyed my stay. To get to the River Walk you needed to take a water taxi, which was a little inconvenient. I thought the Casino was nice, but the buffet was subpar.Genuine Hotels.com guest review
"Worst stay ever"
We got to our room on Sunday night, after the crowds had left. I noticed our carpet was wet. Not cold WET...I called to complain and our room phone didn't work. I called via my cell phone and was transferred and put on hold and transferred and put on hold and was finally told someone would come up. No one ever came. We needed extra towels, still no […] phone, we used the phone in the hall, still no towels, my kids went to find room service and brought back towels from a trolley. Then came the monsoon, major leak in the room. May explain the wet carpet. Called via my cell phone again...explained the leak and still no phone...they apologized and said someone would be right up. We checked out the next morning. Wednesday. No one ever came to our room. Read moreGenuine Hotels.com guest review
"Double Beds are full not queen"
The hotel was very nice, not as nice as the Las Vegas version but certainly good quality. The rooms were clean and well cared for. One thing to consider is that the hotel is about 1-2 miles away from the other casinos in Laughlin. There was only one elevator that was working which was unfortunate because it was the River Regatta weekend and the hotel […] was packed. Read moreGenuine Hotels.com guest review
The room we had was absolutely disgusting!Genuine Hotels.com guest review
"The ugly truth"
Where to start that's the trouble... Been a Laughlin visitor for 10 years saw some good rates at harahs decided why not.... Here is why you should NOT. 1 When we got there waited in a 40 minute line of people just to check in no joke. 2 hope you don't use a cell phone... Total dead zone in the casino/ground floor and first 3 floors so don't plan on […] calling up stairs to coordinate, not gonna happen. 3 day two vallet confiscates my gfs vehicle after the vallet pilfers through to find the registration and sees it's here dads name not hers on it. Ps same last name and same address on her drivers license as on the registration. Forces us to get a fax sent over with her dads ID and note releasing car to his daughter.... Just out of curiousity what if he wasn't available? 4 evening 2 rain storm ....INSIDE AND OUT .... Yep it came down including parts of the ceiling in the mcdonalds and in the casino right next to video poker... And If those were not enough add cold water in your horrible water pressure shower in a tub that won't drain to brighten your day. I though I'd throw some pros in here just cause it wasn't all horrific... Staff at Starbucks were kicking but and very polite... One hotel staff member held a door as a train of people came out... That's about it.. Read moreGenuine Hotels.com guest review
No issues.Genuine Hotels.com guest review
The carpet and walls were very dirty and the bathroom smelled horrible. It smelled like dirty wet towels.Genuine Hotels.com guest review
This hotel is so run down, dirty, and outdated that I will never return. From the outside, you would never know what's inside. The rooms are dirty, the walls badly need to be painted, the carpet is stained and disgusting, and the almost no furniture is dusty. The elevator situation is disturbing. The elevators are sooo slow that at any given time there […] are literally 30 people waiting to go up. And there is no air conditioning by the elevators. The pool is disgusting, and way too small. The minimal beach area is a joke, and too crowded. The only good thing during our stay was the cafe, which was very good. I will stay at the Tropicana or the Riverside next time which are a thousand times better. Read moreGenuine Hotels.com guest review
"Room was a little dirty when we first arrived had a little problem with this sheets too dirty"
Like the hotel like The environment. Need a little more cleanliness in the room...Genuine Hotels.com guest review
"Place for Non-smokers"
I do not smoke. I do not like walking through rooms where people are smoking. I like Harrah's because the tower where the non-smoking rooms are located is off of the non-smoking part of the casino. You do not have to walk through second-hand smoke. I was given a room that was obviously designed for persons with physical challenges, as the shower floor […] was at the same level as the bathroom floor with no curb to separate the two. I only wish the desk chair and the desk were properly matched for height, as I was too low in the chair to efficiently or comfortably work at the desk. Read moreGenuine Hotels.com guest review
The hotel had no information or reservation for us from Hotels.com upon our arrival. They stated that their hands were tied and could not do anything for us such as contact Hotels.com or give us accomodations until it was straightened out etc. We were not given a phone to use to call Hotels.com it was all on us....in an area with limited cell reception, […] needless to say a very stressful check in situation...we had flown in, had a limited time frame so this was an uncomfortable situation...I don't understand why Harrah's would be tied in with Hotels.com if they will not stand by it and make a customer feel welcome....Feeling unsatisfied from both parties involved....Thank goodness we were not 2,000 miles from home! Room was clean and once the situation was handled from us doing all the legwork and a kind representative from Hotels.com we enjoyed our time... Read moreGenuine Hotels.com guest review
"Long Time Overdue"
Very relaxing and enjoyable. The staff was very friendly and helpful.Genuine Hotels.com guest review
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