Decent value and service.. especially if you are a returning gambler. Free parking. Having to pay for a microwave oven seems chinchyGenuine Hotels.com guest review
"Brad harper's stau"
great surroundings, staff was attentive to guest, the casino payouts were disappointing, and the television in our room had such poor picture, we turned it off. But as value goes I would still recommend it a four out of five.Genuine Expedia guest review
"Fun in St. Louis"
The gaming could have been better however the showers were to die for and the service personnel were excellent especially the maid.Genuine Expedia guest review
"Right Price, Plenty Fun"
In reviewing rates at St Louis Airport, Hollywood Casino was the best priced. In addition, the Casino adds fun to the stay. The rooms are clean and comfortable while the food reasonable priced.Genuine Expedia guest review
Everything was excellent except the pillows on bed..it felt like they had tiny balls in them.Genuine Expedia guest review
Went with another couple. their room had stains on the bed and chair that looked like bodily fluids. their room wasn't ready until 45 min after check-in time which was 4pm. Neither room was vacuumed and the hallway was cluttered with maid carts and room service dishes outside the doors on the floor. They even left them after they sprayed and wiped the […] questionable stains instead of changing the linens. there was also a hair in the tub. we did not get the room we reserved even though we reserved it a month ahead of time. casino was nice but rooms were disgusting Read moreGenuine Hotels.com guest review
Clean, good and decent rooms. Covered parking garage.Genuine Expedia guest review
I love this hotel and casino. Always have pleasant visit when we stay.Genuine Hotels.com guest review
My second time here. Both visits were for overnight only but everything was top notch. Bonus - I took money home each time. Will stay here anytime I'm in town.Genuine Hotels.com guest review
"Good Experience but problem with wifi"
The hotel rooms were very good. Hotel Service was also nice. The only problem i faced was that high speed internet(wifi) was not working properly. I had to call up the customer care and it took a couple of hours to bring it up.Genuine Hotels.com guest review
Enjoyed our stay everyone on property was very helpfulGenuine Hotels.com guest review
"Good value for money."
Its quite once you get into the hotel rooms fllors. If you are ok with the casino atmosphere as you enter this is a good place...........Genuine Expedia guest review
Thanks for cleaning and convenient parking was excellent quick elevators the food was very good waitresses were excellentGenuine Expedia guest review
Limited access to hotel rooms. Long hallways. Our room was 24 rooms from the elevator down a long hallway. Rooms were clean but smaller than expected. Not enough power outlets. Had to unplug lamp in order to charge phone.Genuine Expedia guest review
Don't take your kidsGenuine Hotels.com guest review
"A little disappointing."
no breakfast at all. The spare blanket had holes in it. Had issues getting on the free internet. Carpet looked like it needed to be cleaned. It did have a nice tub in the bathroom.Genuine Expedia guest review
I know this is a casino. However. Business travelers dont always spend the whole time on the casino floor. Rooms are terrible. Hair everywhere, broken items throughout the entire room. Very few channels on the tv. And the worst thing for me was no free internet!Genuine Expedia guest review
Good experience, but I wish the restaurants wood have stay open later in the night. My wife and I were hungry and their no place to purchase snacks or food.Genuine Expedia guest review
Very friendly staff and great casino. Great slots and very roomyGenuine Expedia guest review
"Hollywood Casino Hotel Golden Age has Passed"
Disappointed, did not honor Experida price list, had to pay more for the room. The full breakfast for the cost of the room was not honored, and when asked to explain why, they said to contact Experida for a refund they were not gong to honor this requirement.Genuine Expedia guest review
"Decent Place, Surly Check-in Clerk"
The hotel itself is fine. I would stay there again if it had not been for the check-in clerk. I inquired at noon if I could check in to which the response was: "We charge extra if you check in before 4 PM." "Any time before 4 PM?", I asked. "Yes, our check in time is 4 PM" was his response. At 3 PM we checked in with no charge. My feeling: I am a customer, […] treat me as such. If you allow check-in before 4 PM, say so - and be polite. We are your livelihood. I will probably not return. Read moreGenuine Hotels.com guest review
Barking dogs kept me up all night long hotel of this caliber should not allow dogs..Genuine Hotels.com guest review
This was the. Nicest Hotel I have ever stayed in.Genuine Hotels.com guest review
Great!!!Genuine Hotels.com guest review
Had early flight the next morning so the location worked out wellGenuine Hotels.com guest review
"One night get away"
Got a premium king room for my wife and I. Room was a nice size, including the bathroom. Felt very comfortable. The casino is always a good time but be weary if you are a blackjack player. Some dealers are great while you can tell others are new and not as confident in the dealing of the cards/counting. Overall a great stay.Genuine Expedia guest review
Unbelievable facility staff was incredibly nice food was awesome five stars!!Genuine Hotels.com guest review
"Casino hotels are all the same"
This casino hotel was similar to the rest. Lots of rooms, space, and money. The room was nicely appointed though it had no refrigerator/microwave. My room was 110 steps from the elevator and it was not the furthest away! The casino buffet was pricey, and the casino allowed smoking, which transferred to the non-smoking hotel.Genuine Hotels.com guest review
"Overnight get away"
The staff was very friendly and hotel was very clean. Security was good as well.Genuine Expedia guest review
Another great stay at the newly remodled Hollywood casino/hotel.Genuine Hotels.com guest review
"enjoyed it very much"
very pleased with the room. clean,comfortable.Genuine Hotels.com guest review
"Friendly staff that went above and beyond!"
Room was clean. Easy to find and close to the airport. Every staff member greeted us and asked if there was anything they could help us with. The only down side is that the casino is extremely smoky. They need better air filters. Went to St. Charles to shop and eat. Very fun and close by.Genuine Hotels.com guest review
"great just needs a pool"
The location was nice but it was at least 3 miles to most locations. The inside was beautiful there were great places to eat inside only problem was no pool as well for smokers they have smoking rooms and do a great job of separating the two. But, not to forget there were great casinos overall great start.Genuine Hotels.com guest review
I had some issues with the casino. We decided to go eat at 2pm and the food was in the casino. I am 23 and my ID didn't quite look like me anymore. I had lost weight and my hair was longer. And they stopped me at the gate for 30 min debating if I could go in. They made me sign my name a lot and asked me crazy questions. Finally they realized that people […] do change and let me in. I went to other casinos in saint Louis and had no problem at all getting in. And when we went back later at 11pm to the Hollywood I got in no problem when there was a different guy. If you go make sure to update your ID. Read moreGenuine Hotels.com guest review
It was a really good time at Hollywood everything went perfect and all the workers are very nice.Genuine Hotels.com guest review
"Nice hotel with casino"
Hotel was clean and I would recommend staying at Hollywood Casino Hotel.Genuine Expedia guest review
"Improved from previous ownership (Harrahs)"
NIce job updating and upgrading. Just enough to see a difference. I'll be back.Genuine Hotels.com guest review
"Perfect for a one-night vacation"
Great value. Dining, dancing, drinking, and gaming all just an elevator ride away. Not the most luxurious place around but perfect to get away from the kids for a night of adult entertainment.....Genuine Hotels.com guest review
My family and I were passing through to Florida and wanted to stay at the casino! The bellhop was so friendly.. Met us as we pulled up ready to help with our bags. Staff very friendly also! The only thing I didn't care for was the price of the room. Was a little spendy for a Wednesday night!Genuine Hotels.com guest review
It was a great place to stop over on the way to Branson Missouri. We also ended up delaying our trip back to Pittsbugh due to weather and we were able to get accommodations without difficulty.Genuine Expedia guest review
"It's a business trip and price is important"
Would come back if, and only if, the rates were lower like we received.Genuine Hotels.com guest review
"Nice Casino, Fun Night Club"
Valet, Bell Hop and Front Desk associates were all great, we got to our room and asked the Bellman about getting some extra blankets and pillows so he called housekeeping and they said they would bring them up but NEVER did. The room was very warm so we turned the ac on but it NEVER got cool so we called the front desk and they said they would take […] care of it but again NEVER happened, so I guess it was good the extra blankets never came because we definitely would not have had to use them and the view from our room was of the parking garage. We attend a show at the Family Arena around the same time every year and usually stay at the other casino hotel but we thought we would try Hollywood Hotel this year because it was "newly" remodeled and being $50.00 cheaper sealed the deal. I guess that old saying is true..."You Get What You Pay For". You can bet we'll be back at the Ameristar Hotel next year! Read moreGenuine Expedia guest review
"Check in time"
Our check in time was horrible. I made my reservation at 6pm and didnt get to che cc k in until almost 1a.m. there were some several people waiting to be checked in. Dont see us staying there againGenuine Expedia guest review
The only downfall of this hotel was the cigarette smoke. Other than that it was nice.Genuine Hotels.com guest review
we liked the hotal, buff was good, but pricey, the casino has to many penny machines we like, Harrah,s a lot better so we will not be going back any time soon . Thank YouGenuine Hotels.com guest review
"could have been better"
could have been betterGenuine Hotels.com guest review
"Room was dirty"
Bathroom was dirty, sheets had stains on themGenuine Hotels.com guest review
"Checking out new casino"
The casino and hotel lobby very nice. Although the casino was small it was niceGenuine Hotels.com guest review
"Okay for an overnight stay."
Casino is not worth your time.Genuine Hotels.com guest review
Upon staying at the Hollywood Casino & Hotel, we were very disappointed to say the least. We arrived in our room to find that the television was not in working order. We notified the hotel staff who did not seem in much of a hurry to tend to our needs. After 30-45 minutes of waiting, a maintenance tech arrived. The tech pulled a few wires and came to […] the conclusion that the television was not in working order. Really? We knew this already. The staff put us in another room with a working television, and upon waking in the morning I was sitting in the chair and noticed something under the side of the bad. Low and behold, it was a DIRTY sanitary napkin! Seriously? Disgusted, I took this matter to the front desk and was told that they were sorry that we had already missed breakfast, but would be glad to comp us our lunch. SERIOUSLY?! Who would want to eat after that? Do not stay here. Period! Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )