The front desk staff was very nice. The hallway needed to be vacumned leading to the room. Also a huge bleach stain, which looked like vomit. Bathroom could use a little updating. Bed was very comfy. Room was clean.Genuine Expedia guest review
Enjoy staying there so I don't have to drive if I drink. Good restaurants and night club. Hotel showing signs of wear. Front desk girls tried charging $10 early check in fee when paper work clearly showed 3:00 check in time.Genuine Hotels.com guest review
Had a relaxing stay here. Comfortable rooms and conveniently located near Verizon Wireless Amphitheater in Maryland HeightsGenuine Hotels.com guest review
"The room shown is not the room you will get."
The room was in an old tower, warn and VERY SMALL. The bathroom is so tiny you could reach the sink while in the shower.Genuine Hotels.com guest review
"Nice room, filthy casino"
Room & staff was good, but the casino was filthy & needs improvement. Great selection of games, but dirty environment. Easy access to highway & Verizon Amphitheater. Would recommend room, but go to Ameristar closeby for a better casino.Genuine Expedia guest review
"Great Hotel, Casino and Staff!!!"
Great experience!!! Would definitely recommend! (-:Genuine Expedia guest review
"Great Hotel - Not so great Casino"
My wife and I both had a great night stay. Special night out for my wife and IGenuine Hotels.com guest review
"Business trip restover"
Excellent all you can eat crab legs. & pretty good luck at the tables.Genuine Expedia guest review
Overnight stay. Costly, plenty of hotels close by that are cheaper and just as nice. But we wanted to go to the Casino and it was late night, so decided to stay at the hotel. It was great for that reason.Genuine Expedia guest review
I thought the Hotel was great! We actually checked in at 2am and checked out at 11am so we weren' there very long. Very clean. Modern roomsGenuine Hotels.com guest review
"Maybe not a casino state!"
A casino without free drinks when you play or even discounted? Never heard of that! Restaurants way over priced. Beds with out fitted sheets so when you wake up your a burrito! If in St. Louis again, won't be staying there.Genuine Expedia guest review
Too few desk clerks caused waiting line when checking in. Room was not ready until 4:30 pm and then had to stand in another line to get the room. TV volume was set low. Could not change it! TV selection was the pits! Did not get receipt at Checkout. Was told it would be emailed to us. Stiill not received, but Credit Card was charged. Generally […] a disappointing stay! Read moreGenuine Hotels.com guest review
When asked if they if they took us to airport and back they said yes we do! Booked a room and had to pay almost 65.00 in taxi to get ourself to and back from airport! Called at airport for ride home they said we are not shuttling today!!Genuine Hotels.com guest review
"Decent rooms for a good rate"
Stayed one evening on business. Hotel was clean and check in and dropping off the car at the free valet was a breeze. Only issue was when I was ready to leave the hotel it took over 15-mins for the valet to get me my car which was parked right outside of the entrance. Luckily I was downstairs plenty early for my business appointments, otherwise could […] have made me late when all I really needed were keys. Took asking three times, on three different individuals to finally get help even after scanning valet ticket twice and going to the front desk. Read moreGenuine Hotels.com guest review
Very nice pleasenceGenuine Hotels.com guest review
It was comfortable. .but my visitors stated that it was no comparison to rooms at Ameristar Casino 10 mins away in St. Charles Mo.Genuine Hotels.com guest review
"Great Value, Little bit out of the way"
On my way from Colorado to Virginia, stayed for one night. New hotel so room was very clean and comfortable for the price (compared to other upscale casinos). Further off the freeway than I would have liked and not very much within the immediate vicinity, but it's a casino so really not much you need to go anywhere for. Plan on staying here again on […] my return trip. Read moreGenuine Hotels.com guest review
The hotel was clean the room was as comfortable as possible and the staff was remarkable everyone was very helpful and the service was great.. Very quite and peaceful enjoyed the stay and would recommend it to everyoneGenuine Expedia guest review
the casino slots were the worst i`ve ever seen dont expect to win but you dont want to lose so fast the buffet was not worth 70 bucks went for a desert but did`nt want to share it with the knatsGenuine Hotels.com guest review
"Great Getaway but Close to Everything"
We really enjoyed our stay. The room was well-maintained and the bed was big enough for the both of us plus 3 more! We enjoyed every quality second together and will return!Genuine Hotels.com guest review
Got work done in town and had a good time all in one trip.Genuine Expedia guest review
"Nice hotel but terrible staff and not clean"
The hotel is nice because it has the casino attached. The front desk staff is terrible not accomadating, rude and tell you if you booked through expedia call then for anything we cannot help you . Rooms are very dusty and never vacuumed. Valet parking is free but takes forever even when no one is there. Overall the service is terrible..Genuine Expedia guest review
The free valet is nice as there is only a parking garage with the Casino. The downside is it is not close to anything so if you want something outside of the hotel or casino it's a 5 -10min drive minimum.Genuine Expedia guest review
"Bulldozers blocking escalators a clue"
To start with, the broken escalators from the parking lot are blocked by bulldozer blades. I had planned a business dinner at the steal restaurant only to learn it is closed Monday-Tuesday. But, I was looking forward to the breakfast buffet only to find out that's closed during the week. I'd be surprised if this hotel is still open a year from now.Genuine Expedia guest review
Checking in was easy. Room was clean. Valet Service was awful upon our departure. I believe the room was over priced, but if you're gambling what do you expect.Genuine Hotels.com guest review
"Mold and stains"
Staying at Hollywood casino was a nice time but the room had mold in the ring in the sink and multiple color stains on the sheets. Tv had about 4 channels that actually worked. Besides the room everything else there was nice.Genuine Hotels.com guest review
We stayed the night of a wedding close by. The staff was great, and Paul (valet) was very helpful and friendly. The Casino was fine and the hotel staff were very friendly, but the room was nothing to write home about. It was just average room and linens. The room was clean, but nothing special to make it more comfortable than another place. Also our […] room was right next to the elevator, and when we got there the housekeeping staff were just hanging outside our room talking for a good 20 minutes while trying to get a nap, and we heard everything not to mention hearing everything during the wee hours of the morning as people came and went to the casino. If it wasn't centrally located to where we needed to be and attached to the casino, we honestly would not stay there otherwise, and there are several other places nearby which are nicer and cheaper. Read moreGenuine Hotels.com guest review
Overal all a very nice stay. The blanket we pulled from the draw was a little old with holes in it. But overall nice stay.Genuine Expedia guest review
Great we had a great time we had stayed at alots of hotels and forgot this stay had to call to see what this charge this was on our credit card we told them we remember this but Thayer wanted to check the charge allis ok with us thanks room was cleanGenuine Hotels.com guest review
Hollywood Casino is a great place to play and stay. They have to have the most comfortable beds, too. It was a short but busy trip to visit for parents weekend at Lindenwood University. Thanks to the great accommodations we left refreshed!Genuine Expedia guest review
From the front desk, to the lovely room, we had a great night!Genuine Hotels.com guest review
"Nice Hotel the staff was excellent"
Staff was great hotel cleaning staff didn't get to the room till after 6 and did the basics. Only downfall its quite a distance from downtown St. LouisGenuine Expedia guest review
Room and staff were great problem at check in but got nice upgrade as a resultGenuine Expedia guest review
It was fantastic. The room, the games, and the service was perfect. Thank you Hollywood.Genuine Hotels.com guest review
"Sept. 20, 2014"
The front desk people were not very courteous, however the room service lady was extremely nice!Genuine Expedia guest review
"Showing wear and tear"
Property is nice overall. However, the room, especially the bathroom, could benefit with some improvements. The room showed significant wear and tear and simply needs some updating.Genuine Expedia guest review
"Unbelievable deal for location"
Great price, great service, and great location. Had a conference in St. Charles, and didn't want to fight traffic every more. The nightly room prices were so cheap that I could stay 4 minutes from the convention center instead of a 45 minute drive every morning. Favorite part: Since the casino stays open late, there is food available until at least […] 3am! Read moreGenuine Expedia guest review
Room was very clean and the staff were friendly. Good restaurants in the casino area. The bed and pillow were very comfortable. I would book this hotel again on my next trip.Genuine Expedia guest review
"My experience at Hollywood Casino"
Here is the deal: First of all I do not gamble. I was staying there for business only. The hotel room I stayed in was top notch although it still smelled like a hotel room. Although my room did not smell like smoke, anywhere else you go in the casino including the buffet room, you will smell smoke billowing up from the casino. So if you are someone […] who deplores cigarette smoke, I would find another location. The location is easy to find but you are trapped at the casino. There is nothing around there for services without a drive. Read moreGenuine Hotels.com guest review
Would never stay here again. Room was not clean at all and no bigger even though it was considered to be premiumGenuine Expedia guest review
"Very nice hotel"
Exciting lots to do Close to St Charles where we had business meetingsGenuine Expedia guest review
The hotel is nice. But if you for got something there's no gift shop to purchase items. The front desk will provide items that are already in the room. Housekeeping didn't make 1 of 2 beds, and didn't provide clean glassware. Bartenders are great....drinks a little over priced.Genuine Expedia guest review
Great place to stay and have some fun! Beds in the room were fantastic, slept well. We would prefer non-smoking throughout the casino. You don't need to drive anywhere. Eat, gamble, drink and enjoy 80's music all at Hollywood Casino!!! (Although they played too much rapp, need to mix it up more)Genuine Hotels.com guest review
Enjoyed our visit to Hollywood Casino St Louis ,room was very clean and comfortable. Liked the variety of games . My wife has neuropathy in her legs and has trouble walking, your staff was extremely helpful and helped provide a wheelchair . We will definitely stay again.Genuine Hotels.com guest review
The smell of smoke permeates the whole hotel. Yes, I know it's a casino. It just stinks and now after taking all my clothes to the cleaners I will never go back.Genuine Expedia guest review
Room was nice and roomyGenuine Hotels.com guest review
I got a really good deal on the room. The room itself was nothing special. It was clean. TV choice was just ok. Clock radio with no dock was a bummer. Seems a little short on amenities when you consider it's a casino. Still, it was a decent value and the room was clean.Genuine Hotels.com guest review
"Comfort although far from other places"
Problems with first room tub did not drain properly no exhaust fan working, room was not cleaned and shower Head did not spray well. However after the second attempt to contact them they moved us to new room again our room was not cleaned. They did give us complimentary breakfast at the cafe. Food was goodGenuine Expedia guest review
"Kiss/Def Leppard Concert with Family"
When we arrived there was quite a line to check in, but, it moved very quickly. The staff that was checking us in were efficient and speedy. We parked our cars in the attached garage and went to our to find there was other people aready in our room. So, had to leave the luggage with my family in the hallway, because we didn't want to drag it all back […] downstairs. When I arrived back at the front desk, luckily there wasn't a line. They had no explanation as to why there were other people in my room, but, gave me another room assignment which had us moving to the next floor up. Other than that, everything went smoothly. We didn't have a view with the room, but, that was ok. I liked the mini fridge in the room, and there were a lot of plug in's for our phone chargers, which was very nice. I would stay here again, but, I do not feel that the room is worth more than $100 a night. I guess if you were gambling, it might be, but, due to the cost, I won't be able to afford to stay here on a weekend. Read moreGenuine Hotels.com guest review
"Closest to Verizon Ampitheater"
Great location and price for overnight stay after a concert at Verizon Ampitheater in Maryland Heights. Will stay againGenuine Hotels.com guest review
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