Great Stay As AlwaysGenuine Hotels.com guest review
"Temp hard regulate"
No matter how high the was set, it stayed at 70 degrees ...not good for arthritis pain.Genuine Hotels.com guest review
"not a good experience"
took the family for a small getaway and we are very disappointed.Genuine Hotels.com guest review
"Good stay overall"
Stayed here several times & satisfied overall. However, at my most recent stay, I had to wait for about 50 minutes on the line for check-in. What really topped it off is the frontdesk rep didn't even bother to make an apology, let alone some kind of comp offer.Genuine Hotels.com guest review
"A nice getaway"
It was a nice place to get away with friend but I didn't like staying in the harbor towers...I would recommend staying in a more expensive room than the harbor roomGenuine Hotels.com guest review
table games and priceGenuine Hotels.com guest review
"Fist visit and loved it"
The hotel was just as I expected, very nice. This was my fist visit to Atlantic city so I don't have anything to compare it to. The check in line was really long. Since this was my first visit I am not sure if it was due to the fact that it was Presidents' Day weekend or not. I did not get a chance to check out the pool. I hope to on my next visit.Genuine Hotels.com guest review
Had a reservation for three nights but ended up staying two nights because the place was so filthyGenuine Hotels.com guest review
Really fun love itGenuine Hotels.com guest review
Originally, I booked the Harbour Tower king bedroom. The Bed was very uncomfortable & I couldn't sleep. I notified the front desk where the reps are definitely customer friendly. I was moved to the Bayview tower where I experienced the same problem with the king mattress. I was the offered a junior suite in the atrium tower which was on point and amazing. […] Next time I'm booking @ the Waterfront. To accommodate me for my discomfort I was given a $50 food credit that was used @ the waterfront buffet. Read moreGenuine Hotels.com guest review
"Don't stay here or celebrate bday here"
I absolutely did not enjoy my stay at Harrah's. First, I was not aware of MUST check into your room between 4-8 rule. If you do not, you lose the room you booked and confirmed 48hrs in advance. I booked two Bayview Room because I wanted to stay in a much cleaner, classier tower. My friends and I could not afford the Waterfront so we booked and confirmed […] the Bayview rooms. However, we checked in after 8pm and got downgraded to a harbour tower room, the worse room you can get in Harrah's. The only compensation Harrah's offered was a $50 dollar food credit. $50 off my booking would have been a lot better. The manager Talia was not friendly at all. So we had to settled for the worse room in Harrah's which smelt like smoke and we requested a non-smoking room. We were able to have a late check out but when we tried to enter our room after 2 (after leaving the pool, a horrible experience which I could go into later), our keys did not work. So we wasted time standing on line trying to get new keys and were only offered 30 min more to check out. The customer service here was horrendous. I've stayed at Revel in AC and got far better service. No complaints, however, here at Harrah's I did not even get half the customer service I recieved at Revel. Maybe because I am not a seven star member or whatever rewards system they have. Revel treats everyone the same (regardless of how many rewards you racked up, color, and gender) NEVER STAYING HERE AGAIN! Read moreGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
This hotel is amazing, however, it was extremely out the way. Then when I arrived at the hotel the check-in line was beyond ridiculous, waited almost an hour to get to the front. To add insult to injuries the restaurants was on a weird schedule, one day it was open the next day it wasn't.Genuine Hotels.com guest review
"Not kid friendly"
We picked to stay at this hotel for the indoor pool. When we got to the hotel there was a two hour line for check in so we went to the pool with our 8 month old. When we got there they asked us to leave because it was for 21 and older only. I was so upset with the Hotel! Nowhere on the website did they mention you had to be over 21 for the pool!Genuine Hotels.com guest review
It was ok for an overnight stay. I would avoid holiday weekends. Not enough staff for the volume...getting anything was extremely slow.Genuine Hotels.com guest review
The hotel was nice, but because it was Valentine's Day Weekend, there was alot of ghettoness...making noise, smoking weed, etc. Thank God we only stayed one night.Genuine Hotels.com guest review
"Great Club and Casino!"
I went out for my girlfriends birthday and we went to the Pool Bar and had a GREAT time! I love the casino as well. Friendly staff.Genuine Hotels.com guest review
"Anniversary/Valentines Day Weekend"
Overall my boyfriend and I were high pleased with out stay. Aside from a few maintenance issues (the shower head leaked and a ring on the curtains was missing so they couldn't block out all of the light), we enjoyed our room and the atmosphere. If you are in true need of relaxation, you need to check out their beautiful indoor pool. We felt like we […] were at an island resort! Taking a nap in the sun in February was truly a joy. Read moreGenuine Hotels.com guest review
I loved the bathroom. Overlooking the water, the view from the room was great! However, the room itself could have been better. Additionally, I was quite annoyed by the valet service. I waited for over 30 minutes for my vehicle. Nonetheless, we had a great time.Genuine Hotels.com guest review
It was a very nice stay and I loved the room king size suite and the atria side was very quite.Genuine Hotels.com guest review
For my stay room service was closed and that really aggravated me because front desk said it was 24/hrs misleading informationGenuine Hotels.com guest review
Theres nothing bad about this hotel at allGenuine Hotels.com guest review
"Gave My Room Away?"
The outcome of this booking was very upsetting. We arrived at the Harrah's to check-in at 11:30pm and learned that they had given our room away with no reasonable explanation but that we were late. They had no other available rooms except for a room at the Harbour Tower, which was dirty and had an upsetting view. All the Harrah's had to offer in return […] for the highly downgraded room was a food voucher, which suddenly was no longer valid the following morning. This was a very thwarting experience that ruined a special evening with my girlfriend on Valentine's Day. Read moreGenuine Hotels.com guest review
it was great very relaxing hotel has everything you want on site would stay in the waterfront towerGenuine Hotels.com guest review
"Most for your money"
We spent $50 a night for the room and it was nice and large and accommodating with a beautiful bathroom the mini fridge didn't work when we got there but I had fixed it for them prior to check out. The pool area is nice and the workers are friendly this is definitely the most bang for your buck in Atlantic city you can catch the AC jitney and for $2 […] it'll take you pretty much where ever right from Harrahs' doorstep. Receiving a $20 food credit also helped lower the room service bill which I am a big fan of as well. Harrahs definitely has the right foundation for a good time with friends or family it's just up to you how you utilize their amenities and offers. I just recently learned from one of their gift shop employees as a total rewards member I get 10% off anything bought in any of their casinos which is nice because I shop the whole time I'm down their usually. However I'm now only buying things only made in the USA till further notice so I would like if Harrahs sold more American goods such as the chocolate I bought in the gift shop. More promoting of the Viking cooking school should be occurring as well it was hard to find information about it. Your gym is small but adequate and overall my 2 day stay was good and your food made it better. I would stay more if Harrahs would invest in spa and culinary events in the hotel since that's what Harrahs does particularly well. Spa is one of the best I've ever been to and the buffet as well and many agree with me. Read moreGenuine Hotels.com guest review
"Break up the work drive"
I stayed again at Harrah's in order to save a trip long drive home. Had reserved a room in the Harbor Tower, but due to low occupancy, was moved to the Bayview Tower, which was a nice upgrade. Great room, very comfortable. But need to get rid of the brass. And it was a little far from the poker room, past of reason why I chose the Harbor Tower. But […] overall, another good stay, will certainly stay again in the future. Read moreGenuine Hotels.com guest review
"dirty bed with hair"
i had to change rooms because the bed had hairs throughout. the next room was still dirty ie baseboards .moulding on doors loaded with dust and stains on walls.. most of the rooms are outdated.Genuine Hotels.com guest review
"not what i paid for"
Not what I paid for. My room was given way and front desk lady sent us to wrong tower with wrong room number. From 27th floor I called front desk twice & I was put on hold long time. Finally I got through I was told to go to different tower to get to the room. Headboard had dust, table wasn't clean, shower Curtin had stain on it. I wanted to call & […] let them have it but I was convinced not to. Read moreGenuine Hotels.com guest review
"great hotel in a ok casino"
It was a great hotel, a little off from the Boardwalk. The distance isn't too bad, because there is a shuttle that goes between all the casinos( for $2.50). The worst part in my opinion was when I ordered drinks in the casino, there was a wait of at least 20 mins each time. As for the hotel itself, very clean rooms,comfortable bed. The business center […] was located on the third floor in the other end from where I was staying, plus it cost $3.00 for the first minute and $0.50 for each minute after that. Read moreGenuine Hotels.com guest review
I had a great time in this beautiful hotel.cant wait to go back.love itGenuine Hotels.com guest review
"Satisfactory for one night stay on route to final"
Picked hotel based on rate and picture of pool. This was a "pit stop" for me and my 3 kids on route to final destination. When we arrived found out the pool pictured on the web site is for adults only and that the indoor family pool (which is not pictured on web site) was closed for the winter. They do have a family fun zone but it closes at 8:00...so […] by the time we checked in and had something to eat the "zone" was closed. I realize the casino is geared to adults but it would be great if the family pool had been open and the "zone" was open later. Read moreGenuine Hotels.com guest review
"Dusty Dirty Rooms BLACK MOLD IN Bathroom."
Was looking forward to a nice hot shower... The ceiling had peeling paint and black mold spots. And the grout & tile also had BLACK MOLD. Room was very dusty. Management upgraded us to better room. And gave us a discounted dinner coupon.. This time there was just as much dusty and still had mold in the shower. There was no comforter on bed. The sitting […] chair in tv area was wobbly and ready to break...the cable tv was a joke... Motel 6 offers more channels LoL !! It wasn't all bad... The Buffet was EXCELLENT and my wife won on the slot machines that night... I did expect more considering this was rated a "4 out of 5 star resort." Sorry to say.....We will not be returning. Read moreGenuine Hotels.com guest review
We had a very good timeGenuine Hotels.com guest review
"close yet secluded :o)"
Loved the fact that we were close to all the other casinos yet we were in our own secluded area!!! Love that everything you need is inside the hotel and you dont have to leave if you dont want to!!! Cant wait to goagain for more than 1 night :o)Genuine Hotels.com guest review
"would never stay again"
misrepresented and was very unhappyGenuine Hotels.com guest review
Had a non smoking room, had a slight smell of cigarettes. The shower fixture fell off. It definitely needs to be updated. The room was clean and the bed was comfortable. Overall it wasn't that bad.Genuine Hotels.com guest review
"Cool 24 hr trip"
Stayed here with my girlfriends for 1 night and I can honestly say the hotel is nice. Location was a bit away from the boardwalk and other casinos but they do have a shuttle that takes you to the other hotels their affiliated with. Shuttle is suppose to run every 15 mins but we waited almost 45 on Saturday evening. Hotel room was ok...clean but not […] exactly what I saw in the pictures. Front desk and staff very nice and accommodating. Would go back again just not in the harbour tower and only as a girls trip not a romantic getaway. Read moreGenuine Hotels.com guest review
"Island Resort Style Pool"
We really enjoyed the pool experience. It really makes you feel like you're in the Caribbean even if it's freezing cold outside. The high ceiling is fully glass so the sunshine comes thru and the pool area and water are maintained at a warm temperature. The DJ played awesome music and we really felt like we were at a Caribbean island resort! The jacuzzi […] was at a perfect hot temperature too, not boiling hot. Read moreGenuine Hotels.com guest review
"Maybe I'm biased. Maybe I had a lemon."
I went for a business conference. First of all, checking in took 25 minutes of dmv-style lines. That was with a completely prepaid booking. Staff was friendly. I stayed in the Harbor Tower, room was on the 14 th floor. View over the harbor was nice but I also got a view of the roof and some dilapidated shuffleboard and mini-golf areas. I could not […] figure out how to turn on the lights in the main part of the room- the only switch I found turned on the entrance light. The walls in my room were thin and I could hear everything. Neighbors were boisterous but that was to be expected in a casino. An alarm clock was going off for 4 hours while I tried to sleep- for the first hour I was tired enough to sleep through it but around 1 AM I had to call security to turn it off. They responded within 10 minutes. The next morning the shower took 20 minutes to warm up. There was no clear way to turn on a fan in the bathroom so it fogged up bad. I tried to do the express check out via phone but 'the user's mailbox is full'. I also tried the TV but I could not view any regular channels and the express checkout option didn't work either.. Remote control problems I guess. On a positive note, the pillows were nice and the bed was ok too- I didn't get bedbugs. The food options in the hotel are great. Lots of little bars and variety of foods available throughout. The Italian place we ate at was pricy but worth every penny. The layout of the main floor is a little disorienting. There are also many upscale little shops on the main floor as well. Would I stay again? Maybe. I would choose a more expensive room in hopes of a better stay. But it's a casino... Are you really supposed to relax? Read moreGenuine Hotels.com guest review
"defenit go back"
we had a great time room was great even though we didn't get what we booked the first night but it was so nice and we even booked a second night. we loved restaurant especially mccormick & schmicks and their happy hour 3-6. They were a great happy hours. scenery was beautiful and pool party was a night to remember. didn't play this time but overall […] place is great.We even visited the mall 15minutes away for some shopping. Cant wait to go this summer once again. Read moreGenuine Hotels.com guest review
"Overnight stay avoiding the storm"
I was staying at Harrah's the night of the most recent snow storm in New Jersey since I work near to Atlantic City. I like staying at Harrah's because I enjoy their poker room. The staff for the most part were very nice. Though I don't think they are directly associated, the waitress who served me my food at the poker table was quite lazy and didn't […] seem to have much of a clue. The room was fine, except for the fact that the walls are paper thin and you can hear every toilet flush from the surrounding rooms. Also, around 2am I could hear as if he was in my room, a guy having a shouting match with his wife/girlfriend in the next room. The sink was running as well, which I brought to the attention of the hotel staff in the morning. Overall not bad, would stay again because as I said before, I do enjoy playing cards there. Read moreGenuine Hotels.com guest review
"Good price for typical tri-state area service"
the product is worth the $$$ paid, however anything beyond that is not. Service at this hotel is horrible from check in to check out. The person that checked us in pretty much said nothing accept photo id and credit card are needed and pointed in the direction to the room. Most places will go over the amenities of the hotel. The room was clean, so that […] is a plus but outdated compared to the counterparts in the area such as borgota and revel. I had girl friend with me and she wanted to shower, so called the service desk for more shampoo, since woman usually require more shampoo when they was their hair and asked for more. 30 minutes passed and we received nothing. called 2 more times after that and finally give up. we were delayed 1.5 hours. wish they would have just said come pick it up. Then even with DND on the door the next morning maid starts knocking at 8am. i think next time we will pay extra 100$ and stay else where. At check out, no thanks or sorry. Read moreGenuine Hotels.com guest review
The rooms were a bit run down, carpets were dirty. I needed an opener and they wanted to charge 12.50 plus it had yo be returned.Genuine Hotels.com guest review
Great location, and very accommodating service. The hotel is always busy during Fri/Sat/Sun so book ahead.Genuine Hotels.com guest review
Harbour Tower is pretty dirty. I've stayed in the one of the other towers before and it was much cleaner and nicer. My friend's wallet was stolen at the spa and then reappeared in another locker the next morning.Genuine Hotels.com guest review
"Will Stay again"
Fun you crowd. Pool after Dark is a nice venue. Will Stay againGenuine Hotels.com guest review
"Needed "do not disturb" sign but still a good stay"
Stayed in the Bayview Tower for 2 nights on the 8th floor. Nice room overall: big tub to relax in, comfy bed, good view. The Pool is wonderful (when it's open). It would've been nice to have a "do not disturb" sign to hang on the door though, but other than that it was a great stay. If you're planning to stay at Harrah's, stay in the Bayview Tower (the […] Waterfront Tower is more expensive AND overrated). Read moreGenuine Hotels.com guest review
Our floor in our room was dirty. It should have been vacuumed and spot cleaned before we got there.Genuine Hotels.com guest review
I had a wonderful time! my fiancé and I came down for 3night for our anniversary (first time at harrah's) and we had GREAT time! We loved everything about the hotel and casino! we've stayed at most of the others, but they do not compare! We will be back!Genuine Hotels.com guest review
wish the internet was free pool open longerGenuine Hotels.com guest review
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