Had a blast, hope it doesn't close like many of the others in AC! The slot could've been looser though! :-)Genuine Hotels.com guest review
"Fiancé bday surprise"
I love everything about Harrahs. I've always wanted to stay ever since I went to the pool party years ago. It was my fiance's 30th bday and figured this would be the best time for us to go. All went well until the actual night of the party. We were going for our second round of drinks. We walked over to the bar on the other side of the room. We were […] standing there for a while realizing it was busy and was waiting patiently for our turn. Then we realized maybe we should flag a bartender down. We caught the attention of at least 3 and we were told to "wait". Finally one came right in our direction and was about to take our order and then looked over us and took the order of people behind us. I asked the bartender if he just overlooked us? He replies "well um they're regulars". Last I checked I wasn't at a local bar. I replied "idk what that means and turned my back as my fiance continued to wait patiently as he was quite upset and didn't want to escalate the situation. However, since I was standing next to the "regulars" I asked them if they could order our drinks for us. They were apologetic because they didn't realize we were skipped and shocked that they were called "regulars". They ended up paying for our drinks and labeled the bartender as "ignorant". I wasn't going to pull the "race card" but they did. Needless to say I'm African American and they were Caucasian. I didn't complain while I was there because it was only this one individual that displayed this behavior. I also didn't want to take time out of our short trip hunting down a manager. I would just suggest really checking and watching over the staff thats brought in. I've been to many crowded clubs and rude bartenders but never disrespected on that level. Overall all else was well. I do wish to return but I can't imagine things being handled so calming on a revisit if this happens again. Best. Read moreGenuine Hotels.com guest review
"Try Harrah's! You will like it!"
Went June 18th for a one-night visit to AC with my mom. Registration was easy and quick. We got a room in the Waterfront Towers, 31st floor. The room was one with two queen-sized beds. It was very clean and more than sufficient in size. Marble-style bathroom was nice and clean as well. It was a very nice room and we were both happy with it. If you really […] looked around you would see some signs of wear and age but the room was pretty good. The television and refrigerator were fine and worked well. The air conditioner was consistent and quiet. We were really there mostly just to sleep and eat breakfast. The beds were Very comfortable! I did not like the pillows. They seemed to be smaller than a standard pillow and weirdly lumpy, like all the stuffing inside was all broken up. I would seriously bring my own pillow if I were to stay at Harrah's again. There were two armchairs with a little end table between them for us to put our snacks/breakfast. All of the staff were nice and professional. The public areas were all kept clean. My overall opinion, in a nutshell, is that Harrah's is a good place to stay and play. I would recommend this hotel, and I would be happy to stay there again! Read moreGenuine Hotels.com guest review
"Very Nice Hotel"
Very Clean, Nice People, Had a wonderful timeGenuine Hotels.com guest review
"Harrah's losing it's luster"
I've stayed at Harrah's a number of times and usually enjoy it. But each time there's always something that lets me down. In the past, there was construction at the pool, slow service and even cleanliness issues in the room. This time there were several issues all in one trip. First and foremost, check in needs to go much faster. I spent about 45mins […] in line waiting to check in. There were only about 3 reps at the desk. Take a cue from Disney and assign more people during your busy check in times. Keep in mind, I'm not enjoying your hotel or spending money until I check in. Lastly, I dined at the "Bills Burger Bar" and it was one of the worst experiences ever. I sat at the bar and ordered the buffalo wings and planned on trying one of the burgers.The restaurant was busy, but not terrible. But they were way behind in getting orders out. One waitress had to practically fight for her table's orders. The manager on duty worked at the expedite station and pretty much ignored the chaos around him. One woman asked to complain about standing there for 30mins waiting to place her order. She used one minor swear word and the manager walked away and said he was calling security. I think he just didn't want to listen to her complain. I almost left without paying because no one ever came back to get the rest of my order or get me another beer. Read moreGenuine Hotels.com guest review
Horrible experience. Room looked like it hasn't been updated in years. The room was dirty. Ironing board ruined two very expensive shirts. A/C didn't work. Very very displeased with our stay.Genuine Hotels.com guest review
"A Great Time"
My fiance and I had a great time away from the kids. Even though housekeeping did not clean out our trash for over 24hrs., we still managed to enjoy ourselves. The hotel is beautiful and the rooms are really nice. I loved having all the stores right in the hotel lobbies, especially if it rains, it was so convenient. We can wait to stay again!Genuine Hotels.com guest review
Loved the hotel and casino had a great time, however the beds were stained.Genuine Hotels.com guest review
"Worst stay at a motel I gave experienced"
We got to the motel at 3:30. It was 6:00 before we got our room. And we were not one of the people that received free or reduced rates. We got our room over hotels.com and paid good money for it. After seeing the long lines we wanted to go somewhere else but they will not refund your moneyGenuine Hotels.com guest review
During making reservation I explained I had a baby with me and they said no problem however when I went to gAmble and I was told to get him off the floor.Genuine Hotels.com guest review
Room was dirty when we arrived.Genuine Hotels.com guest review
"No attention to detail"
Our room did not have a curtain, only the sheer lining of one. It got light early. Also the public bathrooms at the casino were nasty, carpets going in were filthy, paper towel dispensers were empty and the floors were bad.Genuine Hotels.com guest review
"BE PREPARED TO WAIT IN LINE TO CHECK IN"
The hotel is OK if you get one of the new tower rooms. The others are old and uncomfortable. But whatever you do bring a chair with you when you check in. Minimum check in time will be an hour, if you are lucky.Genuine Hotels.com guest review
Everything about the hotel was great, except the food prices were extraordinally high.Genuine Hotels.com guest review
"Good for kids"
The check-in was ridiculous - the line snaked around the check-in lobby and into the casino. Took over an hour to check in. The room was NOT vacuumed when we checked in. I found pieces of nuts under the desk and I tried to charge my phone. One of the beds had a plastic bottle cap into of the bedding. NOT ehat i will conaider as a clean room. But subsequent […] home keeping did make sure everything was taken care of properly. The Family pool was clean and very comfortable. I like the lifeguard who made sure children that was jumping, diving, or splashing other people were taken out of the pool. The selection of food/restaurants on site was very good. My kids asked to come back the next time we visit ac. I will consider it since not a lot of hotels have a Family pool and the selection of available restaurants. Read moreGenuine Hotels.com guest review
"enjoyed the time alone"
It was niceGenuine Hotels.com guest review
Overall my stay here was good and I would stay again. They were understaffed at the front desk and I've read other reviews noting the same.Genuine Hotels.com guest review
My Bf and I stayed here a Few Days ago for 3 days and we had a Great time! The only real complaint I have is when I got there the lady at front desk swipe my card and charge me a $100 Fee without saying anything to me about it I later found out the do that just in case you break something but it will be refunded to you. I'm still waiting for that refund, […] tho it's only been a couple of days but I complained about it and the clerk was nice enough to give me a $30 dollars credit for room service! Which was Awesome! Read moreGenuine Hotels.com guest review
The check in process is absolutely awful. There is no reason that a lime should be over an hour long for such extended periods of time. Especially when you have ample personnel on duty but standing around. Terrible management at the front desk.Genuine Hotels.com guest review
pretty nice but would enjoy more nightlife in hotelGenuine Hotels.com guest review
I booked a non smoking room and was told that only smoking rooms were available in the one tower...The room was disgusting! I will not be returning to HarrahsGenuine Hotels.com guest review
Nice and clean. Will go black for sure!Genuine Hotels.com guest review
Great Trip to Atlantic City. Harrah's was the perfect location. The hotel staff was great. Total Rewards is nice!! The only complaint I have was the dishes left in the hallway for about 24 hours, other than that, the hotel was superb.Genuine Hotels.com guest review
"Nice, clean, comfy and better than expected!"
First time visit to Atlantic City, came for a concert at the Borgata. Room rates for the Borgata were not very affordable so I looked at Harahs and was able to get a very nice two Queen beds and beautiful updated tiled bathroom, plus view of the Marina for over $200.. Maybe next time I will be able to secure a "comped" room! Seems lots of older folks […] come here, possibly for the day, or maybe a long weekend. McCormick and Schmicks for dinner was abit pricey but very good. Breakfast at the Waterfront Buffet was $$ each, nothing spectacular, but decent. Unfortunately the HOSTESS who sat us, had no personality, was actually quite rude when I asked for a different table, one with a view. I had to speak to the Manager, David Michael, who offered to find us a different table and also to speak to this hostess about being so RUDE to me. Probably would not go back to this Breakfast Buffet because of her!! There are other places to eat, I would suggest you check them out.. Read moreGenuine Hotels.com guest review
"Great birthday weekend!"
Great experience! We paid for one night and stayed in the waterfront tower which was directly across the pool. The woman at check out and the dealers that we encountered were so friendly and enjoyable. Our room was spacious and beautiful. I loved the decor and wooden panels of the doors.Genuine Hotels.com guest review
It's very good .Genuine Hotels.com guest review
Price was good, but communitcation sucked, our coffee make did not work and the toilet kept running and when we called the main desk we was on hold for ever.Genuine Hotels.com guest review
My friend and I came for a fun trip and we stayed at waterfront tower because I heard it was the newest. The room was beautiful and the bed was so comfortable. Beautiful giant shower. Checking in was easy and we checked in early for no additional charge.Genuine Hotels.com guest review
Great Stay!!Genuine Hotels.com guest review
There was a roach in our room Otherwise we had no problemsGenuine Hotels.com guest review
It was good!!!Genuine Hotels.com guest review
Was a nice stay except the pool being closed at 430 pm an it took over an hr to check inGenuine Hotels.com guest review
"Comfy beds, but overall disappointed."
The food was okay, but not great. Our room was dirty - there was something spilled over the dressers that was dried and caked there. The shower leaked and we had to ask for towels and shampoo. In addition, there was an odd smell to the room. They also put one of our rooms right next to the "kid's arcade" - where the games and machines made noise all […] night long. In addition, we paid for the internet, but it only worked for about four hours until some construction work they were doing interrupted the service. They wouldn't credit the internet fees back, either. I will say that their room service, housekeeping and valet staff were very polite and friendly. Read moreGenuine Hotels.com guest review
"go somewhere else"
Harrahs was fun but it took almost 2hrs to check in. They tell you there is a free shuttle,bus the shuttle comes once an hour and there are a lot of people there. I waited an hour and they took 7 stars and platinum members first being new I couldn't get on with gold card hour wasted. they have little shuttle buses to take you to boardwalk but cost $2.25 […] per person. you are better of staying in hotel by boardwalk when you figure out difference. The room is a little out dated but clean there is no fan exhaust in bathroom to get rid of unwanted smells and steams up mirrors so after taking showers making it difficult to get ready to go out. Icouldnt find a help desk anywhere to ask questions only the front desk at check in but usually so backed up it made it hard to get any information. Read moreGenuine Hotels.com guest review
The bed was awful.Genuine Hotels.com guest review
"Left over room service in hall for 3 days."
The hotel is too huge for me. have to walk too far to get ice. to have to pay $10 for a pool lounge chair is ridiculous. Shower water power is too low. maids knock on the door in spite of a displayed privacy sign. more than a one day stay,maid did not clean table tops. I went to the beach and the same sand remained on the dresser for two days. The same […] potato chip stayed on the floor for three days.All the hotels override an iPad's data plan to force you to pay for wifi. I was not thrilled with my stay and I won't be back. Read moreGenuine Hotels.com guest review
"Not what I thought"
When I got there we had to wait 45 min in an insane check in line. The hotel itself was Ok but no where near the boardwalk and not within walking distance of anything. They advised us to take the jitney around town... dont!Genuine Hotels.com guest review
I did know about the family activities zone in the harbor towers, but was soo pleasantly surprised when I found it. It was nice to know my toddler was free to scream with joy in the pool with the other kids without feeling bad that we are disturbing any singles or someone getting a break from their own. It was only 3 feet 6 inches deep and attache to […] an arcade. The location and view were great also! Read moreGenuine Hotels.com guest review
The hotel was nice and fairly what I expected .. Although I did think all the rooms were in the one big tower which when I got there I fount out its 3 different buildings besides the huge tower shown in the image ... This was my 1st time staying here And I didn't know that it was on the other side of the island and not by the boardwalk . I didn't like […] that .. My room was not the image it showed me I was p*****d me off about that but the room was exceptable. I only stayed one night n the next I stayed at the Revel which was 10s all across the board. The pool was very nice at harrah and the casino was nice Read moreGenuine Hotels.com guest review
"Comfy bed, safe and fun"
Great Hotel in AC, only a few minutes car ride to the board walk. A cab will cost you about $13 to the boardwalk. Room was clean and well maintained. My only complain was the front desk service. Check-in took way too long about 10 minutes without a line. Not sure what she had to type on her PC that took that long. Also, went to get a copy of a key and […] there was a huge line, so asked a lady standing around (not behind the front desk) but her attitude was pretty bad...she looked annoyed to be there. Read moreGenuine Hotels.com guest review
great relaxing could use more people by front desk check in was long...Genuine Hotels.com guest review
"Fun weekend getaway"
Very satisfied overall. Did not like the fact that the pool was turned into a nightclub at 6:00pm both nights, and did not have chance to go in it at all.Genuine Hotels.com guest review
"nice place but terrible service"
check in took over an hour because they had only 2 employees working. I paid extra for premium room in specific location and didn't get anything I asked for. Also almost. no place tree eat after 10 pm.Genuine Hotels.com guest review
"bed not the best"
had 2 queen beds but one of the beds had a dip in it and my husband and I couldn't even sleep together because we both kept falling into the hole. The bed skirts were stained. The room was clean except for that. Think the hotel rooms could use a renovation.Genuine Hotels.com guest review
Very noisy. Our rooms were right outside the elevator and right next to the roof generator/air conditioner. Even though there is a no noise policy after 1030, after we got to our rooms around 2:00 a.m., we were disturbed several times by loud drunk people walking the halls until about 4 in the morning. Also, I am a smoker and I was disappointed to learn […] that nearly 3/4 of the casino is non-smoking. Most of the slot machines I enjoy playing were located in the non-smoking areas. Had I had a vehicle I would have gone to a different casino. Read moreGenuine Hotels.com guest review
"I love this hotel"
My boyfriend and I stayed at Harrahs which is where we always stay when we come to A.C. But when we got to check in the line was pretty long but once we got to the front our room was immediately upgraded to the newest tower the Waterfront. I love Harrahs because I paid for a cheaper room stayed in the newest tower they built. You can go to the casino, […] eat dinner, go to the pool and our view was really nice. I will be coming back again! They never let me down. Read moreGenuine Hotels.com guest review
Great hotel ' bills burger food is excellent and I love the pool after dark party.Genuine Hotels.com guest review
"Hey, it's Harrah's"
Everything was good but not great. About what I expect from a casino hotel in AC. The hotel is on the Marina, which makes getting into AC itself a possible issue. There are Jitneys and a hotel shuttle, but don't try these if you are impatient or legitimately in a hurry.Genuine Hotels.com guest review
Decent stay , room had no viewGenuine Hotels.com guest review
Everything was great up until the guy from room service just walked right in at 9 oclock in the morning. The Jacuzzis and spa are amazing though.Genuine Hotels.com guest review
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