Pool was not in use, lots of construction around outside made accessibility more difficult, had to pay for parking, interior noise annoying, was not told how to access room when checking in and after dragging all our luggage to the wrong tower finally found our room, only hotel we stayed in where we had to pay for internet access in our room, TV remote […] did not work (maintenance was helpful and replaced it). Read moreGenuine Hotels.com guest review
"good hotel with fine service"
interesting room layout - this is a large hotel which was close to most of the major highways. service was greatGenuine Hotels.com guest review
"CLOSE TO THE AIRPORT"
I was comfort and.the shuttle was very helpful.Overall I was satisfied.Genuine Hotels.com guest review
The hotel was very clean and had all the essentials. The rate was relatively affordable, so I can't complain. However, the two things that bothered my were (1) parking fee and (2) paying for wifi. They did have an area in the lobby with computers, but it just bothered me that we needed to pay for wifi in our rooms. Other than that, we stayed very comfortably. […] Staff was helpful, friendly, and quick. Read moreGenuine Expedia guest review
I would stay there again.Genuine Hotels.com guest review
"Excellent hotel close to Pearson airport"
Hotel is nicely decorated in a modern style. Very clean and the staff is very helpful and accomodating. Rooms are nice, and the beds are comfortable. There is a free hotel shuttle from & to the airport that runs on a regular daily schedule. There are several restaurants within walking distance from the hotel. Overall a very nice place to stay if you […] need to be in the airport area overnight. Read moreGenuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
"One night stay near airport"
It's close by to the airport, and half an hr drive to the city. Complimentary wifi provided at the lobby and business center. Self parking at a charge which you do not always expect at an airport hotel.Genuine Hotels.com guest review
"Loved the room"
This was our first time staying at this hotel. It was spotless and clean. There was initially a line to check in, but the manager on duty saw the problem and immediately took action to correct it. Our only concern was the one elevator in the south tower. It was malfunctioning slightly and kept skipping floors. Other than that, I would stay there ag […] ain. Read moreGenuine Hotels.com guest review
I would rated 5 for "hotel staff" but at the time we arrived there was not enough people to help us with our luggage. In the morning was different.Genuine Expedia guest review
"Peace of mind during travel"
Very comfortable and well appointed rooms. The staff was exceptional in their service and customer relations. We had the peace of mind in being able to park and fly and focus on having a worry free vacation. The close proximity to the airport was an absolute bonus to the overall satisfaction of our stay with your hotel. We will definitely make the Hilton […] our home away from home in our future travels. Thank-you and well done! Read moreGenuine Hotels.com guest review
"Very convenient to the airport"
Easy to check-in and out. The Junior suite was huge. Great location and convenient shuttle service.Genuine Hotels.com guest review
Overall the hotel was clean and had a nice bar and what appeared to be a decent restaurant although I did not eat there. The hotel has an old outdated feel to it but the rooms were generally clean. What I could not get past was the horrific smell of cheap cologne in my room.Genuine Expedia guest review
"very good hotel close to airport"
Very good and convenient hotel close to Toronto airport. Shuttles to/from airport are good and frequent enough. Hotel facilities are excelent and price is reasonable.Genuine Expedia guest review
"old not clean"
تجربة سيئة جدا. مواقف السيارات. غير مريحة الانترنت بمقابل لا يوجد عزل للصوت غير نظيفGenuine Expedia guest review
"Just what you'd expect from a Hilton hotel"
Very satisfiedGenuine Hotels.com guest review
The Hilton is just fine. Room was large and very clean. It was quiet even though it is located at the airport and surrounded by highways. The decor is dated but kept clean. The hotel bar/restaurant is quite good (but a little pricey). One nitpick - the light switch at the door of my room did nothing. Had to fumble around in the dark to find a lamp.Genuine Expedia guest review
"Old and tired, new fixtures on an old environment."
The hotel is pretty blah... Looks like they've had an upgrade but half way... walls are tired, carpets are worn out, rooms are dim and the low ceilings are odd. Walls and doors are dirty. It served its purpose but nothing GREAT about it. Shuttle bus took for ever for airport pick up.Genuine Hotels.com guest review
Response by Hilton Toronto Airport Hotel & Suites My apologies over your disappointment with the look an d feel of our hotel. I am wondering if you might have stayed on one of our unrenovated floors and to let you know that we will be renovateing those rooms this spring. i hope you give us another opportunity and we'll place you in our regular rooms in the south tower.
"The DoubleTree it is not!q"
We were given the type of room set up that we asked for. Two bedrooms connected. Everything was comfortable but the condition of the furniture was worn looking. Some of it looked like Pressed Particle board furniture. We were upset that the doubletree had been bought. The taxi driver had a 2010 map book & took us to the International Plaza. It looked […] almost the same as when it was the doubletree. The doorman Anthony remembered us as we used the hotel every year at least once. We will do our business with the Plaza in the future. Read moreGenuine Expedia guest review
"Close to the Keg and convenient for shopping."
Good from booking to checking out. Great location and easy to get in and out off from all directions by car.Genuine Expedia guest review
"ok for biz but..."
The shuttle to and from the hotel was not efficient. It stops at all 3 hilton chains in the area before final destination. Plan on spending more than 30 mins to get back to airport!Genuine Hotels.com guest review
Great shuttle service with help given lifting our bags.Genuine Expedia guest review
"Excellent in all respects"
Excellent in all respectsGenuine Hotels.com guest review
"Sales calls in Toronto"
The Hilton Toronto Airport is probably the best of the airport hotels near Pearson Airport. The rate was great and the room was comfortable with a quiet heating system. I liked the restaurant and the bar.Genuine Expedia guest review
"The staff is very kind"
The beds are very comfortableGenuine Expedia guest review
So I booked them because they were attached to the terminal ... But they weren't .... It was already annoyed ... It was me my wife and 8 month old daughter we had 4 suitcases and 3 carry ons, I pull up to the hotel and all the bell hops can't help me at all just look!!!! C'mon it just me getting like 8 bagsGenuine Hotels.com guest review
"close to all highways"
If you are planning on using your own car/rental car be preapred to look for parking for a very long time. There is not enough parking spaces, and the extras they do have you have to walk a lot to get to the hotel. Other than that, i booked a room with 2 beds and they were positioned back to back ( headboard to headboard) it made the room very difficult […] to walk around and left little space. Other than that hotel was very nice. Read moreGenuine Hotels.com guest review
"Very comfortable stay"
We were there for a convention that was in the hotel. The hotel suited the event well. The room was very comfortable. The only downside was the remote for the TV didn't work very well, but we weren't in the room much anyway. We ate in the restaurant and loved the food. All the staff were very friendly and helpful.Genuine Hotels.com guest review
nice clean modern hotelGenuine Expedia guest review
The hotel shuttle late in evening took over a half hour to come. The parking is expensive, their is not enough parking spots, the room set up is very strange and this looked like newly remodeled, the bathroom fixtures were difficult to turn.Genuine Hotels.com guest review
good location, ilke that i could adjust the room temp as it was 30 degrees f out side..i wanted to walk to the hotel from the airport.not a wise move.waiting for the hotel shuttle bus instead.older hotel. disappointed no indoor pool.the staff was friendly..good food. i wish this hotel and others would have a vent fan in the bathroom talk about steam..have […] to open the door to air out the steam.lol.other wise a good clean room. Read moreGenuine Hotels.com guest review
"Two words - Water Softener"
The water at your hotel is way too hard. I took a shower and came out so dry that my hands were white and itchy. I would love it if you could install a water softener to take care of this issue.Genuine Hotels.com guest review
I decided at the last minute to attend a friends 25th wedding anniversary. The hotel was great! Staff realized how tired I was and let me sleep as much as I could. Got me a taxi to the location. Good food and drink at the hotel restaurant.Genuine Expedia guest review
"Free for anyone, but guests have to pay (internet)"
Great first impression. People in the newly renovated lobby are pleasant and helpful. However, beyond the lobby things change. The lower floor with the gym looks significantly older as do the rooms. However, my biggest annoyance is additional charges. Parking is an additional charge, but good luck finding a spot to park near the hotel at night. You […] pay for parking, but the lot fills up. Second, anyone who walks into the hotel lobby can enjoy free internet wifi and large screen desktop computers in the lobby. However, if you are a paying guest, internet access in your room is an additional charge. If you do pay for internet in your room, be prepared for dial-up type speeds. This hotel misses the mark for business travel, when you just want things to be easy and fewer charges for your stay. The room rate here is just beginning. By the way, breakfast is $20, which you can have while sitting on chair stained by who knows what. Read moreGenuine Expedia guest review
A soulless hotel but excellent location for an overnight stay when catching an early flight.Genuine Hotels.com guest review
the service was bad due to the fact that the people at the front desk could not thoroughly explain the charges you receive when booking and the fact that they make frequent mistakes and cant produce a definitive answerGenuine Hotels.com guest review
"Closer to the airport but no free wifi at the room"
Good location. No free wifi inside the room. No complimentary water.Genuine Expedia guest review
"Great airport hotel"
Great hotel. Clean and stylish. Just wish parking wasn't $18 a night.Genuine Hotels.com guest review
"The good and the bad"
Excellent service - they helped when my wipers broke, they stored my bike, they gave me directions - everyone was so nice! Fantastic staff, really. My room was really nice, very very clean and spacious. The buffet breakfast was amazing! The only thing I did not like was the hallways and elevator - I felt like I was in a trash hotel until I reached my […] room. They were so dilapidated they felt dirty. I would stay there again happily - but hopefully they will work on that part. Read moreGenuine Hotels.com guest review
"THE BEST HOTEL TO SPEND A NIGHT BY THE AIRPORT"
The hotel is just 3 minutes from terminal 1, the international terminal. It offers a free shuttle service from and to the airport. This is a big plus when you are just arriving late at night and departing very early in the morning. Room, with two back-to-back full beds, and two TV's conveniently located, is very clean and confortable. Bathroom a bit […] small but clean and good enough for one night stay. There is a coffee machine with regular and decaf coffee, extremely convenient for those of us who are unable to start the day without a cup of coffee and are on the go. If I return to Canada, via Toronto, I'll stay at the Hilton Airport Hotel. Thank you very much to the Staff. Very corteous, supportive, and prepare to give solution to their guests request. Read moreGenuine Expedia guest review
Seems like this hotel was recently renovated. The rooms were very comfortable and clean. The staff was very nice and accommodating. The only thing I would say is if you stay on the first floor, the halls are not carpeted and the doors are paper thin. We were able to hear a lot of foot traffic in the halls early in the morning while people were checking […] out of the rooms. The doors seem to automatically slam shut. Read moreGenuine Hotels.com guest review
"Good airport location"
Very friendly and helpful staff, comfortable room...outside pool was too cold for us to swim in, but it looked nice. Several good restaurants within walking distance. Prompt complimentary airport shuttle. I would definitely stay here again.Genuine Hotels.com guest review
"nice room and good service"
Business trip, I will come back. there was a small issue upon check-in, they had given my room away so they immediately upgraded me. it only took one minute to get it resolved and they were very pleasant.Genuine Hotels.com guest review
"Close to airport but over priced."
Someone recommended hotel for convenience. Very old hotel and looked run down from outside. Very strange room arrangements for room with 2 beds. One head board in middle of room and beds back to back instead of next to each other. Felt crowded.Genuine Expedia guest review
"NICE HOTEL CLOSE TO THE AIRPORT"
VERY NICE ACCOMMODATIONS. FOOD WAS GREAT, ROOM WAS NICE, AND THE STAFF FOR THE MOST PART WERE VERY PLEASANT. THE FRONT DESK CLERK WAS MY ONLY DISAPOINTMENT OF MY STAY THERE, HE SEEMED VERY DISINTERESTED SERVING ME.Genuine Expedia guest review
"Close to airport"
Great for catching early morning international flight. 24 hour shuttle especially appreciated.Genuine Hotels.com guest review
Only down side the was no free wifi in rooms. Very convenient to airport. Can easily get to down town Toronto. Catch the 58 bus (from across the street) to Lawrence West Subway to get down town. Lots of great places near by including the Keg to eat.Genuine Hotels.com guest review
"Not quite 4 stars"
We though we got our room for a bargain since it was rated at hotels.com as 4 stars but its not quite 4 stars to be honest. My biggest issue is even after the upgrade we got a queen almost like a pull out mattress type of bed which was not what we expected. The room was big but I would gladly trade the square footage for a better bed. The service on […] the other hand was great no complaints about that but if you are considering staying here just be prepared to stay at more like an impressive 3 star hotel than a 4 that failed to impress. Read moreGenuine Hotels.com guest review
"Good Airport Stopover"
The hotel was fine. Outstanding computer site for guests. Good bar and restaurant. Large, comfortable rooms. Nice pool and fitness center. Frequent shuttle to airport. For leisure travelers, it's airport location makes this hotel attractive only as a stop before an early flight, but, it is an excellent choice for that.Genuine Hotels.com guest review
I was greeted rudely by this one rep checking in. I was patiently waiting in line. When it was my turn, this rep didn't even welcome me. He just gave me the room key and show me my way. While I see others next to me was given some bottle of waters, apples, and tour suggestions. All i get was here's your keys and room. The rep was an older gentlmen, […] African American with an accent. They charge you for Internet. It is 2013 and people still get charged for hotel Internet. I will not go back. Read moreGenuine Hotels.com guest review
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