"Loved our stay would go again"
Staff was nice place is very nice and clean area is perfectGenuine Hotels.com guest review
Reserve for a king size bed room, when we arrived at the hotel we were given a twin bed ... I had to sleep on the sofa .Genuine Hotels.com guest review
"Hotel very noisy mese the airport"
It is incredible that you make a prepaid reservation And when you arrive to the hotel, they give you the worst room, without the conditions you asked, because they know you wont Pay them directly. Dont clean the room, it was in the worst área, put you under the noise of the tourist buses, dont want to give you the two beds you need, etc. Etc. In this […] trip, we used several compañíes as yours, And have a lot of problems; if you dont garanty that the personal with you work will change of atittude a lot of people wont work with you any more!!! Read moreGenuine Expedia guest review
"our Montreal experience"
the hotel was wonderful and the people were friendly all except one of them, a man behind the main counter. I was needing some help printing out my boarding passes because I couldn't get the internet to do it, and he was very smart-alec to me and my husband told him what he thought about his attitude. then awhile later a very lovely, friendly and helpful […] young woman there behind the same counter helped me and got them printed with no problem. she was great. Read moreGenuine Expedia guest review
"Handy to the airport"
We checked in late afternoon and left at 5AM. It's old and built in a huge circle so you might walk a long way. All was good except the pipe noise when water was run was extreme. Facilities appeared nice but we did not avail ourselves of them. We had room service for dinner and it was good. Airport transport was included.Genuine Expedia guest review
"Get It Right"
No luggage charts for marathon walk down gloomy dark hallway. Charge for parking which is crazy for overnight guests. Watered down mixed drink and flat tonic. No map to show way to airport. Would not stay here again.Genuine Expedia guest review
We were there last week and we love it.. Cheap and very nice.. The staff was really nice... No complains.. If I go back to montreal I'll make sure I stay there!!!!!Genuine Hotels.com guest review
"Sheraton Montreal Airport"
We check in and were assigned a room. Went to the room and it was hot so we advised the desk and they said they would send a technician. Technician arrived and said the air conditioning was out in the whole building. My wife has heat allergies and cannot stay in this room. The lobby and all public areas were cool. We went back to the desk and complained […] and they said they would try to find a room with air. While waiting another employee pulled us aside and said instead you get air and ask for the general manager as he ordered all air off to save money. After an hour of complaining and check rooms they moved us to a suite with air and we stayed there. Although it was an upgrade I would rather just have the air work. Many people were complaining about the same think. The general manager needs to be fired!!! Read moreGenuine Expedia guest review
Great stay. Staff is friendly, helpful, knowledgeable. Whatever you expect from an upper tier hotel, it's there. Period.Genuine Expedia guest review
"Great choice for airport"
If you want to stay close to the airport then this is a great choice especially for the price. The gym and pool are better than average and it is very quiet. I am a light sleeper and would notice. I did not eat there but the food seemed to be good as well.Genuine Hotels.com guest review
"good for airport access, but don't eat here."
Room was very comfortable and nicely appointed but TV movies to purchase didn't work. Shuttle to airport was quick and easy, but the restaurant food was awful - food that should have been hot was cold, soggy and tasteless (perhaps their microwave was broken). Wake-up call came late, but luckily we had a backup. For convenience I would stay there again, […] but not eat there and bring my own clock. Read moreGenuine Hotels.com guest review
"Pleasant staff and convenient to airport"
The room was very comfortable and the staff at the hotel are always very warm and welcoming. If I need anything I have only to ask and they will try to provide it. The airport shuttle is also very convenient.Genuine Hotels.com guest review
The hotel was very close to the airport which was good after a long day of traveling. The front desk clerk was very helpful and gave us directions to some of the sights in Montreal. We did not know that a shuttle was provided for hotel guests to go back and forth from the airport to the hotel so used a cab and found out once we arrived at the hotel. […] Other than that, the hotel itself was very nice and I made use of the fitness center which was well equipped with gym equipment. All in all a nice stay. Read moreGenuine Expedia guest review
"Nice hotel close to the airport"
The bartender was inattentive, bordering on rude. Inappropriate responses to questions about available liquors, ignoring guests after drinks were finished, not available to provide dinner menu...while giving undue attention to a single female. The bar bill was finally paid and we proceeded to the dining room...where the service was excellent.Genuine Expedia guest review
"Next to the airport and restaurant service poor"
Big room with lots of amenities. Room door was hard to open with the Card key and when I tried to call for help on the courtesy phone in the hallway no one answered...twice! The service at the restaurant outdoors was horrible. It took forever to get our food and there was only one other table there when we ordered. Then when we were done we couldn't […] get our check. Read moreGenuine Hotels.com guest review
So, the hotel staff was rude and Un cooperative. We stayed in a nice suite for 4 days, on the third day we asked for new pillows as we were not utilizing the cleaning services ( which don't change your sheets or pillow casings until you leave ( if even then). The guy brought us 1 pillow and said we had to share. When I called back to the front desk […] no one picked up the phone, under any quick dial menu. I would never stay here again. Read moreGenuine Hotels.com guest review
Great Hotel. Very convenient & nice to have a 24 hour shuttle handyGenuine Hotels.com guest review
"A nice hotel convenient to the airport"
The hotel has been nicely updated and the staff was very friendly and helpful. We were surprised by the nice sun room in the restaurant that overlooked a beautiful green space with ducks living in the rock lined garden pond.Genuine Expedia guest review
"AWKWARDLY Structured Hotel"
This hotel was NOT what you'd expect from a Sheraton. The GREAT part about this hotel was only the fact that we could not hear the noise of the airport in its backyard. You will be walking a very long time to get to almost any room in this hotel. Getting to my room felt like an endless walk down a hallway. The breakfast is not that good at all, either. […] The hostess/waiter could care LESS about who was trying to get seated for a meal or not. Obviously he was by himself and not too good at being attentive to his patrons. If you want service of a 1-two-star hotel, book some other place BECAUSE at THIS Sheraton, it is as though you are rooming at a two-star hotel. Read moreGenuine Hotels.com guest review
Comfortable rooms right by the airport. Don't expect much from the restaurant.Genuine Hotels.com guest review
"Good Hotel for Business in Montreal"
No serious complaints. Room was comfortable, service was attentive and the food was decent. Also the gym was better than average. My only real complaint is that the pool was really dirty. So much so I didn't go back for a second swim.Genuine Hotels.com guest review
"Great hotel. lots of construction in area"
The hotel was fine. A little dated but fine. The surrounding area had lots of construction and detours. Seemed like every road in Montreal was under construction. Room was nice. Bed was super comfy. Some airplane noise during the day but nothing like what I expected for an airport hotel. Staff was super.Genuine Hotels.com guest review
"Great Airport hotel"
We ended our 9 day driving tour in Montreal before flying home. The hotel was a perfect location. It was easy to drop off my rental car the day before our flight home and to take the shuttle back to hotel.Genuine Expedia guest review
"Montreal April Visit"
The Front Desk staff lacks proper training. They don’t answer the guest room calls. I tried calling the front desk 4 times, but each time had to wait 10 to 15 minutes prior to any response. The issues were addressed with the hotel Sr. Staff; in which, I trust will be improved going forward.Genuine Hotels.com guest review
"OK Business Trip Stay"
The front desk staffs are really nice and kind. However, the access to the hotel is quite tricky if you drive. Overall the hotel condition is so so.Genuine Hotels.com guest review
"Nice hotel near airport"
It's a nice hotel near the airport. Seems it went through a remodeling recently. Room are in excellent condition, beds are comfortable, large indoor/outdoor pool and jacuzzi, restaurant is has a good menu. The carpet in the hallway shows some wear and tear.Genuine Expedia guest review
"Back from Paris"
Knowing the flight from Paris would be back late to Montreal, I knew exactly where I would spend the night. The Sheraton has never disappointed me. The price was great fro what you get including a special parking.rate. The restaurant serves late and the meal was excellent and reasonably prices. And there's free WiFi. The staff goes out of their way […] to be helpful. Read moreGenuine Expedia guest review
"Couple Enjoyed Their Stay"
Excellent facility. 10 miles from city center is correct. Took about 15 minutes of travel on the interstate.Genuine Hotels.com guest review
"Fairly-priced room very close to airport"
The hotel was clean, but visibly dated in many areas. The front desk offered us information about the best way to get into the city without us even asking. The buffet breakfast was a rip off, I would recommend eating elsewhere if you have the time. If you are someone who isn't able to walk long distances, you may have trouble getting to your room because […] the hotel is in a huge circular layout, meaning that you may have to walk pretty far to get back to the lobby. If you're young you shouldn't have a problem. There is a free shuttle to and from the airport 24 hours a day. At arrivals you can jump on the 747 bus to downtown (Montreal metro/bus is very affordable and you can purchase tickets at a kiosk near where the bus waits.) Read moreGenuine Expedia guest review
"Flying and need to park your car...Do it here."
Great to park your car and fly out of Montreal. Best parking rates around. Great hotel, nice staff and food in little bar was awesome. Recommend to anyone traveliing.Genuine Expedia guest review
"Sheraton - Montreal Airport"
Excellent location without being at the airport. The staff was great, the room was comfortable and free WIFI. Room service was outstanding, the gentleman who delivered actually set up a table for me, opened my soda and presented my food too me, food was great. Room was modern with a nice European feel. The outside gardens are very nicely maintained […] and my room was overlooking the garden area. I would stay here again. Read moreGenuine Hotels.com guest review
"Almost like staying at a spa"
Really nice business hotel. Great front desk staff, restaurant food. Be sure to have a sip of the orange-limeade at the front desk in the morning - the best.Genuine Hotels.com guest review
"very convient near the airport."
After a long flight and travel it was very pleasant experience and relaxing stay.Genuine Expedia guest review
Beds are very comfortable. Very handy shuttle bus service to the airport.Genuine Hotels.com guest review
"Close to airport, clean and comfortable."
A short visit, in one evening out the next day however the staff were very pleasant and the rooms very comfortable. I wouldn't hesitate staying there again in the future.Genuine Expedia guest review
Everything was perfect. What a deal!Genuine Hotels.com guest review
room comfortable, restaurant yucky....food and service, and island situated clean-up against amosphere, transit driver surly. Would probably not stay again. Found the room fee added \uS percentage without our knowledgeGenuine Hotels.com guest review
"Big conference hotel, close to airport"
It's a big, sprawling conference hotel--far less appealing than the Aloft Hotel nearby, which is also cheaper and trendier. The room was fine, though eight minutes by foot from the reception desk. The computer center near the bar/restaurant area was in horrible repair: keyboards with non-functioning keys, and a chair I sat in almost collapsed under […] me. The bar and the quality of food were both excellent, however--though perhaps a shade too expensive. All in all, this hotel did its job, but next time I'd return to Aloft. Read moreGenuine Hotels.com guest review
"So close to the airport"
Very clean, spacious room. The pool was closed but the lady at the desk kindly told me I could use the pool st the hotel next door so I was able to go swimming there. The Sheraton hotel restaurant was very nice. The staff were very friendly and so professional. Will definitely stay again.Genuine Hotels.com guest review
Excellent, only one night but all was excellent.Genuine Hotels.com guest review
"Great room, great staff, average food"
I got a room here at the last minute and got a very nice price, so I wasn't expecting much. I was very pleasantly surprised by the size of the room. It was quite large and clean with a very clean and comfortable king size bed. The bathroom was also clean and pleasantly designed and maintained. Very importantly, the shower had good water pressure and […] volume. Every amenity in the room that I used worked very well; iron, coffee maker, television. Everything about this hotel, save one thing, rates a 5. The one thing? The restaurant. I'd give it a 4. It's pretty good and it wouldn't keep me away, but I was hoping for more based on what I saw of the rest of the hotel. Read moreGenuine Expedia guest review
Very nice and the shuttle to the airport was perfect!Genuine Hotels.com guest review
"Early morning flight"
Great location in a very comfortable hotel room with a nice bar & restaurant with a convenient short shuttle to the airport for an early morning departure.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
In town on business and the hotel is located next to the airport. Construction still going on in area but hotel has been offering free wi fi during this construction. Not sure for how much longer.Genuine Hotels.com guest review
difficult WIFI access from the room noisy because of the airport no privacy (thin walls) Very nice and helpful staffGenuine Expedia guest review
Loved the staff and facility, especially the bellman. He was as helpful as any of the best concierge services and I watched him flow from one job to another always keeping busy and professional. What I didn't enjoy was the mega volume coming from the bar. With the "open" architecture, having a large gathering at the bar meant the restaurant could not […] escape the noise. The staff was accommodating as we switched tables three times to get away from the noise. Once the party left, all was enjoyable. It certainly would not stop me from going again. Read moreGenuine Hotels.com guest review
It was great, except the front desk rep. could not validate my reservation for the Club Floor and was trying to process excessive charges...Genuine Hotels.com guest review
"Close airport, great food"
nice hotel, great restaurant food.Genuine Hotels.com guest review
the assigned room was very far from reception and the restaurantGenuine Expedia guest review
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