Iberotel Borg El Arab - Borg el Arab

This is one of the worst experiences I would ever have may be. First the hotel is 35 km away from anything. The room did not have internet, There was no water in the room, and when we asked for a bottle they sold it 15 times higher than outside. the breakfast was terrible. In fact there was couple of guests only at this huge place. although we reserved […] a 5 days stay we could not stand another day, so we left the next day to stay at the Sheraton. Unfortunate we could not change our reservation so we paid for a new stay and lost the advantage of reserving online. Read more

Genuine Expedia guest review

Actually it seems like to be a 4-star hotel. My room was free of charge upgraded to chalet with a small terrace and a great seaview. LCD TV, fridge, a/c, safe, telephone, hairdryer, kettle, free tea bags and coffe sachets. Staff is very helpful and polite. Lots of facilities: gym, disco, kids area, volleyball, soccer, tennis, table tennis, 2 swimming […] pools, restaurant, etc... Food quality was good but the choise was poor, perhaps because of low season. Breakfast bufet had no variations. Beach iswas not very clean. Caution: the hotel is quite far from Alexandria itself. Read more

Genuine Expedia guest review

It does not present value for money, the food quality is very bad, there is no facility No open buffet for lunch, service is very poor and the staff is not professional

Genuine Expedia guest review

Many issues with this Hotel, (NOt a 5 star hotel for sure!) we had issues with hot water in our room, booked a triple superior room, gave us 1 king size bed and sofa bed, they didn't have a menu to order from, for in room service, (Recommend that you call them first and ask if they will charge you extra over there for your kids) The food was not good […] at all, good variety, but not the quality that you would expect from a 5 star hotel, in short, my wife refused to have dinner there again after the first night. . Didn't have hot water right away, but sometimes, if I wait few mins it will warm up alittle. THank God we didn't go in the winter. The Lobby bar has the same cheap all in one coffee machine that's typically available in airport lounges or else where, where you can make yourself a free quick latte , only they have no problem charging for it! my wife ordered " milk shake", came like just heavy cream milk! when she complained about how bad it tastes, the waiter answered " this is how we always make it" ! so she returned it, and they still charged us for it ! This hotel was originally build as a Hilton, can easily understand why it's not a "Hilton" any more. will not stay there again. Read more

Genuine Hotels.com guest review

This is my second time to visit Iberotel Borg el Arab, but the hotel performance was not as good as the first time, people seemed a bit careless this time. The hotel has an excellent location and the beach is perfect. The swimming pools are also very clean. The hotel is a bit pricey when it comes to food and bev. i think the double room is small for […] a family of 3! especially if you ask for an extra bed for your child. it was a good experience afterall and i would definetly go there again if i had the time. Read more

Genuine Hotels.com guest review

Hotel was beautiful clean and inviting i was very impressed with the serene location with a sea view room. The staff were very pleasant and helpful .loved everything about this hotel cannot fault it .

Genuine Hotels.com guest review

One of my best short trip I have to say. Booked for a night stay before going to Alexandria city. Arrived at Borg El Arab airport at 3am however had some problems with bags and the taxi driver was not sure the exact place of the hotel, even though it wasn't too far away (maybe 20 minutes or less from the airport).Ending up arriving at the hotel at 4.30am […] and both my wife and I were extremely tired.However things got much better the moment we arrived. Was greeted by a fine gentleman at reception who also gave us a late check out at 3pm, but I think it's because of winter time and there are many rooms available.). The best part was the beautiful white sandy beach together with the bright blue sea which was such a perfect combination , and the hotel provided nice canopies along it. I have yet to see such a beautiful haven like this, and coming out from a person who lives in around Thailand and Malaysia, I have seen a lot of beautiful beaches before. The weather was just perfect around 25 degrees with some sun despite it was winter season. The only thing missing were things like jetski I wonder if they have it in summer... Read more

Genuine Hotels.com guest review

It was nice because I had my family with me but the hotel rooms condition is going down and need maintenance. I liked the pools and the service at the pool. staff are very friendly. telephone was not working to call internal and operator didn't help.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review